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Arcserve UDP vs Dell PowerProtect DP (IDPA) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Arcserve UDP achieved full ROI in 12 months through efficiency, storage benefits, and significant cost savings.
Sentiment score
3.7
Dell PowerProtect DP offers high reliability, significant ROI, and 90% malware protection, enhancing cost efficiency and data reduction.
The data reduction allows customers to maintain their capacity without needing to purchase new hardware, which is beneficial.
Senior Solution Consultant at a tech services company with 51-200 employees
In terms of cost, because of deduplication and compression, we can almost say there is a savings of 20% to 30%.
A VP Enterprise Sales at Ashtech Infotech (India) Pvt.Ltd.
I see it as both time-saving and money-saving.
Senior System Engineer at Tenece Professional services
 

Customer Service

Sentiment score
7.0
Arcserve UDP support receives mixed reviews, with some praising responsiveness while others face delays and lack regional expertise.
Sentiment score
7.4
Dell PowerProtect DP's mixed reviews highlight positive technical support but note challenges with delays and communication issues.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
Software Solutions Architect at SPEData
If I were to rate customer service from zero to ten points, I would give it ten out of ten.
Senior System Engineer at Tenece Professional services
Challenges exist in certain Linux-based cases.
Consultant at Key Information Technology L.L.C.
On the one or two occasions where we needed to engage with Dell support, they've been most helpful.
Senior Systems Engineer at NTT DATA
 

Scalability Issues

Sentiment score
4.6
Arcserve UDP is praised for scalability, with mixed views on cloud scaling, but favored for integration and management features.
Sentiment score
6.0
Dell PowerProtect DP offers scalability and flexibility, handling diverse storage needs but may require newer models at higher capacities.
Scalability is great here, and it achieves this without downtime.
Senior System Engineer at Tenece Professional services
Because it is all based on the controller, which has a limited number of expansions.
Senior System Engineer at a tech vendor with 10,001+ employees
I think it is just a case of putting another node in and slotting it in, adding it to the storage, which is exactly what you would expect from enterprise equipment.
Infrastructure Engineer at a energy/utilities company with 10,001+ employees
 

Stability Issues

Sentiment score
7.5
Arcserve UDP is highly stable, with improved reliability, minimal issues, and successful data management, despite occasional legacy system concerns.
Sentiment score
8.3
Dell PowerProtect DP is highly rated for stability, scalability, and reliability, with excellent support despite minor network configuration issues.
Dell PowerProtect DP (IDPA) is a stable solution because it's a mature product.
Senior Systems Engineer at NTT DATA
None of the customers has experienced any downtime.
Senior System Engineer at Tenece Professional services
Regarding stability, I have not really seen any lagging, crashing, or downtime on Dell PowerProtect DP (IDPA) itself.
Infrastructure Engineer at a energy/utilities company with 10,001+ employees
 

Room For Improvement

Arcserve UDP users face integration, performance, and support challenges, seeking better security, cloud interaction, and improved functionality.
Dell PowerProtect DP needs improvements in cost-effectiveness, usability, setup, integration, management, scalability, software compatibility, and storage options.
I believe if they could offer options for higher capacity with QLC drives, it would greatly benefit customer pricing and performance needs.
Senior Solution Consultant at a tech services company with 51-200 employees
Dell PowerProtect DP (IDPA) requires more updates and innovations in AI-powered cyber resilience.
Consultant at Key Information Technology L.L.C.
You cannot integrate with any other third-party solution or your Data Domain since it is very tightly coupled and has limited licenses with respect to capacity that are integrated directly with Avamar.
DGM at Airtel Digital
 

Setup Cost

Arcserve UDP offers flexible licensing and competitive pricing, though some users find it expensive compared to competitors.
Dell PowerProtect DP offers flexible licensing and competitive pricing, appealing to enterprises with partner discounts and value-added features.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
Software Solutions Architect at SPEData
In fact, as I know, even give details inside Dell PowerProtect DP (IDPA) and how much it costs every single component in it, I am going to say it is somehow a bit expensive, why? Let me tell you.
Senior System Engineer at a tech vendor with 10,001+ employees
In terms of quantifiable CapEx reduction, I can estimate a decrease of about 20% to 30% thanks to the efficient deployment and DRE options available in Dell PowerProtect DP (IDPA).
Senior Solution Consultant at a tech services company with 51-200 employees
Pricing is competitive with other software vendors.
Consultant at Key Information Technology L.L.C.
 

Valuable Features

Arcserve UDP provides efficient, user-friendly data protection with features like deduplication, cloud replication, and cross-platform support for easy management.
Dell PowerProtect DP offers integrated management, scalability, rapid deployment, and reliable data protection with VMware and multi-cloud functionality.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
Software Solutions Architect at SPEData
AI integration enhances backup operations by analyzing data and ensuring malware protection.
Consultant at Key Information Technology L.L.C.
Dell PowerProtect DP (IDPA) has a scalable architecture, offering flexibility, so you can always scale the capacity to meet any increased demands.
Senior Systems Engineer at NTT DATA
The concept of pre-integrated solutions was very nice, allowing a customer to have a single dashboard to manage everything, which includes backups for desktops, laptops, enterprise applications, virtual and physical servers, along with comprehensive cloud-based backup capabilities.
Pre Sales Manager at a tech services company with 51-200 employees
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
29th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (17th)
Dell PowerProtect DP (IDPA)
Ranking in Backup and Recovery
34th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.2% compared to the previous year. The mindshare of Dell PowerProtect DP (IDPA) is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Arcserve UDP1.1%
Dell PowerProtect DP (IDPA)0.7%
Other98.2%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
NimitPuvar - PeerSpot reviewer
A VP Enterprise Sales at Ashtech Infotech (India) Pvt.Ltd.
Centralized backup has improved data protection and simplifies secure, compliant restores
The biggest advantage of the product is that it is basically a single appliance which comes with a bundle of backup software and the appliance, as we have a single console to manage it. It also provides other features such as data encryption at rest, along with data deduplication and compression in backup which is very useful. From the centralized dashboard, we can manage the backup job and determine if the backup job is happening appropriately or not. If any backup job fails, we can find out the root cause for the failures. Because it is a hardware-based appliance, we can restore the data immediately, and it provides genuine restore capabilities. In terms of data availability compliance, we are looking for data availability and data security in terms of encryption, data deduplication and compression. It provides data availability as each appliance comes with RAID. If one or two disks fail, then our data appliance is still available for backup. It also provides encryption, so our data is also ransomware protected.
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Top Industries

By visitors reading reviews
Construction Company
12%
Computer Software Company
11%
Manufacturing Company
10%
Marketing Services Firm
8%
Construction Company
11%
Comms Service Provider
8%
Financial Services Firm
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise8
Large Enterprise8
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What needs improvement with StorageCraft ShadowProtect?
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...
What is your experience regarding pricing and costs for Dell PowerProtect DP (IDPA)?
The pricing for Dell PowerProtect DP (IDPA) is quite expensive, but I would say, compared to the work that has been put into the appliance itself, we all know Dell is the most expensive product on ...
What needs improvement with Dell PowerProtect DP (IDPA)?
I find it difficult to identify faults with Dell PowerProtect DP (IDPA). The only initial issues we had were with bare-metal restores, but their support was absolutely excellent, and we worked thro...
What is your primary use case for Dell PowerProtect DP (IDPA)?
Dell PowerProtect DP (IDPA) is used to back up Dell VX Rails, as we have six Dell VX Rail nodes or clusters in our current company, and to have an off-site backup. We have two Dell PowerProtect DP ...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Dell EMC IDPA, Dell IDPA, EMC IDPA
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Under Armour, Christian Brothers University, Presidio
Find out what your peers are saying about Arcserve UDP vs. Dell PowerProtect DP (IDPA) and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.