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Arcserve UDP vs Dell PowerProtect DP (IDPA) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Arcserve UDP achieved full ROI in 12 months through efficiency, storage benefits, and significant cost savings.
Sentiment score
2.7
Dell PowerProtect DP offers cost efficiency, malware protection, and reliable features, providing users a beneficial return on investment.
I see it as both time-saving and money-saving.
Senior System Engineer at Tenece Professional services
 

Customer Service

Sentiment score
7.0
Arcserve UDP support receives mixed reviews, with some praising responsiveness while others face delays and lack regional expertise.
Sentiment score
8.4
Dell PowerProtect DP support is highly rated, with improved logistics, though some communication and scheduling challenges remain.
I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.
Software Solutions Architect at SPEData
If I were to rate customer service from zero to ten points, I would give it ten out of ten.
Senior System Engineer at Tenece Professional services
Most of the times, it is most about replacing the hardware or missing a functionality rather than getting their consultancy.
Senior System Engineer at a tech vendor with 10,001+ employees
Challenges exist in certain Linux-based cases.
Consultant at Key Information Technology L.L.C.
 

Scalability Issues

Sentiment score
4.6
Arcserve UDP is praised for scalability, with mixed views on cloud scaling, but favored for integration and management features.
Sentiment score
5.5
Dell PowerProtect DP is highly scalable, easily upgraded, supports large datasets but may require hardware updates at capacity.
As of right now, the modern architecture all comes with scale-out architecture.
Senior System Engineer at a tech vendor with 10,001+ employees
Scalability is great here, and it achieves this without downtime.
Senior System Engineer at Tenece Professional services
The product offers flexibility for scalability, making it user-friendly and adaptable to different performance requirements.
Consultant at Key Information Technology L.L.C.
 

Stability Issues

Sentiment score
7.5
Arcserve UDP is highly stable, with improved reliability, minimal issues, and successful data management, despite occasional legacy system concerns.
Sentiment score
8.3
Dell PowerProtect DP is stable, reliable, with seamless scalability, minor network issues, and strong support, rated highly by users.
I can say that it is very reliable and stable.
Senior System Engineer at Tenece Professional services
Dell PowerProtect DP (IDPA) is a stable solution because it's a mature product.
Senior Systems Engineer at NTT DATA
 

Room For Improvement

Arcserve UDP users face integration, performance, and support challenges, seeking better security, cloud interaction, and improved functionality.
Dell PowerProtect DP is costly with setup challenges, needing better security features, AI tools, and improved integration options.
I would rate stability for Dell PowerProtect DP (IDPA) a nine, and why nine? Because it is already stable enough.
Senior System Engineer at a tech vendor with 10,001+ employees
You cannot integrate with any other third-party solution or your Data Domain since it is very tightly coupled and has limited licenses with respect to capacity that are integrated directly with Avamar.
Lead Architect at a comms service provider with 10,001+ employees
Dell PowerProtect DP (IDPA) requires more updates and innovations in AI-powered cyber resilience.
Consultant at Key Information Technology L.L.C.
 

Setup Cost

Arcserve UDP offers flexible licensing and competitive pricing, though some users find it expensive compared to competitors.
Dell PowerProtect DP provides flexible, capacity-based licensing with competitive pricing, offering discounts for partners and simplifying purchases with monthly billing.
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
Software Solutions Architect at SPEData
In fact, as I know, even give details inside Dell PowerProtect DP (IDPA) and how much it costs every single component in it, I am going to say it is somehow a bit expensive, why? Let me tell you.
Senior System Engineer at a tech vendor with 10,001+ employees
The only disadvantage I can see with Dell PowerProtect DP (IDPA) is the cost.
Senior System Engineer at Tenece Professional services
Pricing is competitive with other software vendors.
Consultant at Key Information Technology L.L.C.
 

Valuable Features

Arcserve UDP provides efficient, user-friendly data protection with features like deduplication, cloud replication, and cross-platform support for easy management.
Dell PowerProtect DP offers easy management, high deduplication, scalability, hybrid cloud, and fast recovery in a comprehensive platform.
I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.
Software Solutions Architect at SPEData
The concept of pre-integrated solutions was very nice, allowing a customer to have a single dashboard to manage everything, which includes backups for desktops, laptops, enterprise applications, virtual and physical servers, along with comprehensive cloud-based backup capabilities.
Pre Sales Manager at a tech services company with 51-200 employees
Dell PowerProtect DP (IDPA) has a scalable architecture, offering flexibility, so you can always scale the capacity to meet any increased demands.
Senior Systems Engineer at NTT DATA
AI integration enhances backup operations by analyzing data and ensuring malware protection.
Consultant at Key Information Technology L.L.C.
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
28th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (18th)
Dell PowerProtect DP (IDPA)
Ranking in Backup and Recovery
36th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.3% compared to the previous year. The mindshare of Dell PowerProtect DP (IDPA) is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Arcserve UDP1.2%
Dell PowerProtect DP (IDPA)0.7%
Other98.1%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
LANRE OGUNDARE - PeerSpot reviewer
Senior System Engineer at Tenece Professional services
Centralized backups have simplified daily management and improved recovery for our customers
The only disadvantage I can see with Dell PowerProtect DP (IDPA) is the cost. In terms of the usage and also the management aspect of it, it has been great and fantastic. The solution is quite expensive in this regard. That is what most of the customers say. The solution is quite expensive, but when it comes to manageability or interaction with the solution, it is great. If tomorrow brings the next release of Dell PowerProtect DP (IDPA), I would like to see some additional features included and some new functionalities. At the moment, the solution is great, so I do not know if there will be any additional functionality for the solution, but I would not mind. For now, it is acceptable. Apart from price, I would say there are no other issues or areas for improvement other than cost. Only price could be slightly less.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Marketing Services Firm
8%
Comms Service Provider
8%
Construction Company
11%
Government
9%
Financial Services Firm
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What needs improvement with StorageCraft ShadowProtect?
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...
What is your experience regarding pricing and costs for Dell PowerProtect DP (IDPA)?
The pricing of Dell PowerProtect DP (IDPA) is competitive compared to its peers in the market, and while it can always come down, I still think it's a fair price.
What needs improvement with Dell PowerProtect DP (IDPA)?
You cannot integrate with any other third-party solution or your Data Domain since it is very tightly coupled and has limited licenses with respect to capacity that are integrated directly with Ava...
What is your primary use case for Dell PowerProtect DP (IDPA)?
We implemented Dell PowerProtect DP (IDPA) for one of our biggest enterprise customers across their 30 sites. The customer had hyperconverged infrastructure and was looking for a completely isolate...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Dell EMC IDPA, Dell IDPA, EMC IDPA
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Under Armour, Christian Brothers University, Presidio
Find out what your peers are saying about Arcserve UDP vs. Dell PowerProtect DP (IDPA) and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.