Arcserve UDP vs InfoScale comparison

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Arcserve UDP

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Executive SummaryUpdated on Jan 21, 2026

Arcserve UDP and InfoScale compete in data protection and management. Arcserve UDP holds the upper hand for cost-conscious buyers due to its affordable pricing and support. In contrast, InfoScale leads with its advanced features, offering significant value for large enterprises.

Features: Arcserve UDP delivers comprehensive data backup and recovery, ease of use, and straightforward solutions for organizations seeking cost-effective methods. InfoScale provides scalability with advanced storage management and high availability, catering to enterprises that demand robust solutions.

Ease of Deployment and Customer Service: Arcserve UDP facilitates a seamless deployment process and efficient service, ensuring swift implementation. InfoScale, although complex due to its features, provides detailed guidance, leading to more tailored deployment.

Pricing and ROI: Arcserve UDP's lower setup cost suits budget-friendly goals, potentially achieving faster ROI. InfoScale's higher costs are balanced by its extensive features, offering significant ROI when fully utilized in suitable environments.

To learn more, read our detailed Arcserve UDP vs. InfoScale Report (Updated: September 2026).

Arcserve UDP vs. InfoScale

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Disaster Recovery (DR) Software

15th

Average Rating

7.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Backup and Recovery (26th)

InfoScale

Ranking in Disaster Recovery (DR) Software

14th

Average Rating

8.6

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

Data Loss Prevention (DLP) (23rd), IT Infrastructure Monitoring (30th), High Availability Clustering (1st), Data Storage for Kubernetes (3rd), Autonomous Operational Resilience (4th)

Mindshare comparison

As of November 2026, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.1%, down from 2.2% compared to the previous year. The mindshare of InfoScale is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software Mindshare Distribution
Product	Mindshare (%)
InfoScale	0.5%
Arcserve UDP	2.1%
Other	97.4%

Disaster Recovery (DR) Software

Featured Reviews

Sergio Itikawa

Software Solutions Architect at SPEData

Has supported hybrid IT environments effectively and offers strong data protection

With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

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TABISH JAVED

Site Reliability Engineer (Certified) at Kyndryl India

Automated recovery has minimized downtime and supports seamless multi‑datacenter failover

Beyond pricing, there are areas where I would like to see InfoScale improved or enhanced. Veritas offers three management approaches. The first, which Veritas currently recommends, is Veritas Operation Manager. The second is the Cluster Manager Java Console graphical interface. The Cluster Manager Java Console has not been revised since version 6.1 or 6.2. This tool was critical for me, particularly valuable when managing small cluster footprints of 20 to 30 server nodes. I relied heavily on this tool, but Veritas has moved away from it in favor of Operation Manager. I recommend Veritas continue evolving this tool rather than discarding it. The third approach is the command line, suitable for individuals with extensive Veritas expertise and experience, but command line use in live environments consumed excessive time, leading me to prefer the graphical interface. Apart from pricing, I have not discovered disadvantages. The product is excellent. My concern is Veritas discarding the Cluster Manager Java Console in favor of Veritas Operation Manager. Setting up Operation Manager requires time and a dedicated server that runs continuously. I had to create a single server just for Veritas Operation Manager. While this works well for larger environments with hundreds of clusters, it is less useful for smaller deployments. I still recommend Veritas reconsider this application and evolve it by incorporating new features from Veritas Operation Manager. Adding these new features to the Java console would be beneficial because that tool runs on my laptop without consuming environment resources, and I can connect directly to clusters from my laptop. I am not opposing Veritas Operation Manager, which is excellent and resembles hardware management consoles for power machines, but smaller tools that previously performed these tasks should remain as options to provide clients with greater ease. From a features and functionality perspective, I do not find missing features in InfoScale at this moment. However, I am not actively using Veritas, managing only legacy machines on older hardware. I am upgrading operating systems but not Veritas due to contract expiration and end-of-life status. The contract is not being renewed because the customer wants to move away. Since I have not logged into VCS since 2021 and transferred responsibilities to another team, I am unaware of features arriving in version 8 or beyond and cannot comment specifically on recent Veritas introductions.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are the replication to the cloud and the deduplication."

"It's an extraordinary product."

"If you just want VMware or backup, it's okay, but in an extensive manner, if you want to use backup technology and tools, then it does not have the flexibility."

"It is overall rock-solid."

"The ease of use is the best feature of the product."

"It is easy to configure."

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."

"It is easy to use and is an all-around solution for the backup of the Windows/Linux/Hyper-V/VMware environments."

More Arcserve UDP pros

"In a live incident scenario, the data replication process occurs in real-time, and compared to other products, this data replication feature works effectively, ensuring data availability, and we can implement this scenario using Veritas Volume Replication (VVR), which is the most usable feature in InfoScale for data replication."

"The best feature is that it supports high availability and automatic failover, which minimizes downtime and helps the environment reduce downtime and improve high availability for critical applications."

"InfoScale's ability to maintain data integrity and availability during a cyber event such as a ransomware attack is excellent."

"It integrates well with other solutions."

"From a recovery standpoint, InfoScale is excellent and easy to manage."

"The best feature in InfoScale is the file system, which is the greatest feature as you can get any storage LUN from any hardware because it's software-defined and create a volume that can consist of storage from two or more different vendors, which avoids any vendor lock-in and makes it easier when you expand as time goes."

"It's a stable solution."

"InfoScale does that all by itself without any dependency on different solutions."

More InfoScale pros

Cons

"The initial setup was complex, but with the help of our IT and engineering staff, it was quite straightforward."

"The solution can improve by allowing older versions to support the latest version of the OS."

"The speed of restores should be improved. We have found the speed of large restores rather slow."

"Its interface can be improved. I find it unintuitive."

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."

"Backups are very slow and time consuming."

"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."

More Arcserve UDP cons

"Based on my experience with support, I would rate them a nine, only because occasionally the first person I talk to does not know more than I do and it needs to be escalated to reach someone more knowledgeable."

"It could be more stable and more secure."

"My experience with pricing, setup cost, and licensing indicates that pricing is a little higher and should be reduced since most companies cannot afford it."

"Many customers can see the benefits of InfoScale, but they are usually not able to buy the products and solutions because of the licensing costs."

"My experience with pricing, setup cost, and licensing is that it is a bit expensive, but rather than that, because it is used in critical environments with no competitor, most of the customers go for it anyways."

"It's very difficult to implement."

"While InfoScale is mainly used by enterprise-level customers, it does not inherently support many applications, which presents a scalability issue."

"The primary concern is licensing cost, as the customer is unwilling to invest further and has begun cost-cutting measures."

More InfoScale cons

Pricing and Cost Advice

"Pricing is most likely comparable."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

"It is approximately $400 to purchase a virtual service outright."

"I do not work with the pricing or licensing issues of the solution for our organization."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"As an MSP partner, I believe that the prices are fair."

"In comparison to other vendors, it is a low-cost solution."

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."

More Arcserve UDP pricing and cost advice

"Our clients pay for licensing on a yearly basis."

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Top Industries

By visitors reading reviews

Manufacturing Company

12%

Outsourcing Company

11%

Construction Company

11%

Computer Software Company

Financial Services Firm

15%

Outsourcing Company

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	25
Midsize Enterprise	9
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	7

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

What is your primary use case for StorageCraft ShadowProtect?

The main use case for this product is to backup repositories and persistent data. I use it for the finance industry and retail sectors. Retail is indeed my focus. Generally, this is for an SMB kind...

What is your experience regarding pricing and costs for Veritas InfoScale Availability?

My experience with pricing, setup cost, and licensing is that it is a bit expensive, but rather than that, because it is used in critical environments with no competitor, most of the customers go f...

What needs improvement with Veritas InfoScale Availability?

InfoScale can be improved if it added more robust reporting features; it has reporting, but it is very simple. If it created an integration with a reporting tool that makes it official, customers c...

What is your primary use case for Veritas InfoScale Availability?

My main use case for InfoScale is that we use it in many scenarios. In some scenarios, we use it for clustering for a product like Enterprise Vault, using InfoScale Enterprise, where we handle the ...

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Product Reports

Download Arcserve UDP product report

Arcserve UDP

November 2026

Download InfoScale product report

October 2026

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Veritas InfoScale Availability, Arctera InfoScale for Kubernetes

Overview

Arcserve UDP provides comprehensive data protection with features like global deduplication, instant recovery, and virtual standby, supporting efficient backup and recovery across various environments.

Arcserve UDP is designed for seamless data protection and recovery, integrating efficiently across multiple platforms and environments. Its features like global deduplication and cloud integration enhance data protection strategies. The user-friendly interface allows for easy configuration, ensuring quick recovery and enhancing business continuity. While facing challenges in speed and outdated infrastructure compatibility, enhancements in disaster recovery, security, and licensing can improve user experience. Arcserve UDP supports a wide range of backup scenarios including server, file, and VM protection for on-premises and hybrid environments, ensuring reliable backup and recovery solutions.

What are the key features of Arcserve UDP?

Global Deduplication: Reduces storage requirements by eliminating duplicate data.
Instant Recovery: Provides immediate data access post-outage.
Virtual Standby: Enables rapid failover to minimize downtime.
Cross-Platform Support: Supports multiple OS for flexible deployment.
Cloud Integration: Seamlessly integrates with cloud services for expanded storage.
Compression & Replication: Enhances storage capabilities and data redundancy.

What benefits can users expect from Arcserve UDP?

Ease of Configuration: Simplifies setup and management, saving time.
Business Continuity: Ensures operational uptime through rapid recovery.
Cost Efficiency: Streamlines backup processes to reduce costs.
Data Protection: Offers robust features for comprehensive data safeguarding.
Virtualization Support: Optimizes backup strategies for virtual environments.
Flexibility: Adapts to diverse IT infrastructures and backup scenarios.

Arcserve UDP is widely implemented in industries like finance, manufacturing, and education for its ability to handle diverse backup scenarios without user intervention. Organizations rely on it for server, file, and VM backups, ensuring disaster recovery and continuous availability. Its decompression feature and support for virtualization and SQL database high availability meet the needs of demanding sectors, providing reliable data protection and cost-effective solutions.

Arcserve

InfoScale delivers robust data availability and protection for enterprises by managing critical workloads across hybrid cloud environments, ensuring minimal downtime and seamless performance.

InfoScale is designed to enhance data resilience and operational efficiency. By enabling quick data access across hybrid infrastructures, it reduces potential downtime and enhances business continuity. Its scalable architecture adapts to dynamic workloads, providing reliable performance under pressure while maintaining seamless integration with cloud-based solutions.

What are the key features of InfoScale?

Data Resiliency: Ensures continuous data availability through advanced clustering and replication technologies.
Scalability: Supports dynamic scaling to meet changing demands without compromising performance.
Cloud Integration: Offers seamless transition and operation within cloud environments.
Automated Operations: Streamlines management processes with automation to reduce manual intervention.

What benefits and ROI should users consider?

Increased Uptime: Improved reliability translates to reduced business interruption.
Cost Efficiency: Potentially lowers operational costs through optimized resource allocation.
Enhanced Security: Provides robust protection measures for critical data assets.
Operational Agility: Facilitates swift adaptation to evolving business requirements.

InfoScale is particularly effective in sectors such as healthcare and finance where data integrity and uptime are crucial. Its implementation empowers industries to handle data-intensive operations efficiently, ensuring continuity and compliance with industry standards.

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Wayne State University, Zenith Mart