Arcserve UDP vs Quantum DXi Series comparison

Arcserve and Quantum are both solutions in the Backup and Recovery category. Arcserve is ranked #32 with an average rating of 7.3, while Quantum is ranked #63. Arcserve holds a 1.2% mindshare in BRS, compared to Quantum’s 0.8% mindshare. Additionally, 85% of Arcserve users are willing to recommend the solution, compared to 66% of Quantum users who would recommend it.

Arcserve UDP

Read 44 Arcserve UDP reviews

3,318 Views
2,787 Comparison Views

85% willing to recommend

Quantum DXi Series

Read 2 Quantum DXi Series reviews

1,897 Views
1,138 Comparison Views

66% willing to recommend

Arcserve UDP

Quantum DXi Series

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Quantum DXi Series compete in data protection and recovery. Based on user feedback, Quantum DXi Series has the upper hand due to its superior features, despite Arcserve UDP being more satisfactory in terms of pricing and support.

Features: Arcserve UDP is praised for its comprehensive data backup and recovery options, ease of use, and robust data deduplication. Quantum DXi Series is highlighted for its advanced data deduplication, scalability, and integration with existing storage infrastructure. Users consider Quantum DXi's feature set to be more advanced, making it more suitable for large-scale operations.

Room for Improvement: Arcserve UDP users point to the need for better cloud integration, enhanced reporting capabilities, and improved technical support. Quantum DXi Series users suggest enhancements in user documentation, faster data recovery speeds, and more intuitive management tools. While both products have areas needing improvement, Arcserve UDP users emphasize cloud functionalities, whereas Quantum DXi users focus on performance and ease of management.

Ease of Deployment and Customer Service: Arcserve UDP is noted for its straightforward deployment process and responsive customer service. Quantum DXi Series users report a steeper learning curve during deployment but commend its efficient customer support. Quantum DXi's deployment might be more challenging, but it is mitigated by strong support services, ensuring user satisfaction.

Pricing and ROI: Arcserve UDP is generally viewed as offering good value for money with a lower initial setup cost and satisfying ROI. Quantum DXi Series, although perceived as more expensive upfront, is considered worth the investment due to its advanced features and longer-term ROI benefits. Users acknowledge that while Arcserve UDP is more affordable, Quantum DXi's high ROI justifies its higher initial cost.

To learn more, read our detailed Arcserve UDP vs. Quantum DXi Series Report (Updated: March 2026).

Buyer's Guide

Arcserve UDP vs. Quantum DXi Series

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

32nd

Average Rating

7.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (22nd)

Quantum DXi Series

Ranking in Backup and Recovery

63rd

Average Rating

9.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Deduplication Software (12th)

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.2%, down from 1.2% compared to the previous year. The mindshare of Quantum DXi Series is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Arcserve UDP	1.2%
Quantum DXi Series	0.8%
Other	98.0%

Backup and Recovery

Featured Reviews

Sergio Itikawa

Software Solutions Architect at SPEData

Has supported hybrid IT environments effectively and offers strong data protection

With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

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reviewer2301564

Expert Backup at a tech services company with 201-500 employees

A virtual deduplication backup appliance that protects physical and virtual data across remote sites, the datacenter and cloud deployments

Given its ease of use and management, I believe there are no specific caveats that users need to be aware of during the setup of DXRIS for backups. The process was straightforward, and I did not encounter any challenges or issues. As for a rating on a scale of one to ten, with one being the worst and ten being the best, I would rate the Quantum DXI Series a nine. My deduction is primarily influenced by personal preferences, particularly regarding the user interface and it is a highly commendable system, I would rate it a solid nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."

"Global deduplication is the best feature of this solution."

"Arcserve is user-friendly and allows us to back up all the servers and centrally manage them."

"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."

"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."

"Instant recovery is the most valuable feature of Arcserve UDP."

"One of the things that I do like about it is that it has a very good deduplication feature."

"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."

More Arcserve UDP pros

"While the challenges posed by the difficulties were significant, they prompted the replacement of problematic components, resulting in the resolution of issues. Importantly, there were no substantial ongoing concerns. Regarding the overall performance, it has been consistently excellent."

"I am impressed with the tool's technical alliance with Veeam and Veritas."

Cons

"I would say they have good people, but the staff in Brazil is very reduced, so we need to talk with foreigners; it could be difficult for our clients since it was not in Portuguese."

"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."

"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."

"The solution's reporting could be improved and should provide customized reports."

"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."

"The speed of restores should be improved. We have found the speed of large restores rather slow."

"The solution can improve by allowing older versions to support the latest version of the OS."

"Licensing is an area that needs improvement."

More Arcserve UDP cons

"The product needs to improve performance while scaling out. It also needs to improve stability."

"Perhaps the most notable area for enhancement lies in the web interface for management. The current limitations in LDAP editing capabilities are not addressed in the UI, and I haven't observed any recent updates. It's possible that the new version of the DXI service incorporates improvements in the GUI, but I cannot confirm. While there is room for improvement in the current GUI, it remains a relatively minor issue. Overall, the system is comprehensive, covering aspects such as reports on latency and networking, leaving little room for additional enhancements in those areas."

Pricing and Cost Advice

"The price of this product is high and it should be lower."

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"There is an annual license required for this solution and it is priced well."

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

More Arcserve UDP pricing and cost advice

"I do not oversee this aspect, as pricing is contingent on factors such as volume, technical specifications, and the desired features. Consequently, I lack information on the pricing details and structure."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Manufacturing Company

10%

Marketing Services Firm

Comms Service Provider

Financial Services Firm

20%

Computer Software Company

11%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	10
Large Enterprise	9

No data available

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

See all answers

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Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 9% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 4% of the time

Dell PowerProtect Data Domain vs Arcserve UDP

Compared 3% of the time

Rubrik vs Arcserve UDP

Compared 3% of the time

Veritas Backup Exec vs Arcserve UDP

Compared 3% of the time

More Arcserve UDP Competitors

Dell PowerProtect Data Domain vs Quantum DXi Series

Compared 13% of the time

HPE StoreOnce vs Quantum DXi Series

Compared 7% of the time

ExaGrid EX Series vs Quantum DXi Series

Compared 7% of the time

Veritas NetBackup Appliance vs Quantum DXi Series

Compared 5% of the time

ExaGrid EX vs Quantum DXi Series

Compared 4% of the time

More Quantum DXi Series Competitors

Product Reports

Buyer's Guide

Arcserve UDP

March 2026

Download Arcserve UDP product report

Buyer's Guide

Backup and Recovery

February 2026

Download Quantum DXi Series product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

DXi Series, Quantum DX

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Quantum's DXi series deduplication solutions provides patented variable-length deduplication that not only reduces disk usage and capital expenditures, but also enables efficient data movement across the WAN to other sites and to the cloud.

Quantum

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Nihon Unisys, Nikoyo China

Buyer's Guide

Arcserve UDP vs. Quantum DXi Series

March 2026

Free Report: Arcserve UDP vs. Quantum DXi Series

Find out what your peers are saying about Arcserve UDP vs. Quantum DXi Series and other solutions. Updated: March 2026.

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