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BackupAssist vs OpenText Data Protector comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BackupAssist
Ranking in Backup and Recovery
59th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
MSP Backup (12th)
OpenText Data Protector
Ranking in Backup and Recovery
23rd
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
102
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.8%, up from 0.3% compared to the previous year. The mindshare of OpenText Data Protector is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
OpenText Data Protector1.0%
BackupAssist0.8%
Other98.2%
Backup and Recovery
 

Featured Reviews

RM
Director at Gemini Systems
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.
Ahmad-Hassan - PeerSpot reviewer
Project Manager And Technical Consultant at EEMC
Provides effective backup for physical servers and needs improvements for cloud compatibility
We use OpenText Data Protector for Oracle database backup and some applications that run for database security OpenText Data Protector is good for physical backup, specifically for physical servers. It is effective for direct backups to EMC library or storage without using a repository. However,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have found that the backups are usually very successful."
"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"I find BackupAssist very convenient to work on and I really like its user interface."
"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."
"I would definitely recommend this solution to others."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"Performs the backup properly and protects our data."
"OpenText Data Protector is good for physical backup, specifically for physical servers."
"The normal file system backup is easy to manage, and our success rate is quite high."
"When we chose the solution, reliability was absolutely the most important criteria, and we’re absolutely satisfied."
"The stability of the product seems to be quite good."
"It's supports Unix, Linux, all of the OS's. It's very stable software."
"The initial setup is very easy."
"The installation is pretty straightforward and simple; it's not too complex or overly difficult, deployment is fast so you can have it up and running in a day, and you don't need a big technical team to handle deployment and maintenance."
 

Cons

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"Has a few problems working with snapshots time-outs and failed backups."
"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."
"It stopped doing my backups after I did the last update on it."
"In the future I would like to see more support for Linux."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"It works with virtual machines, but it's way too complex right now."
"Until last year it was very good, but in 2015 we felt a drop in service because some technical resources disappeared."
"It's very expensive compared to Veeam and other similar solutions."
"What we wanted was disk-to-disk replication. After we got that nailed down, we then wanted to replicate from disk to tape. We were told that we can't do that, and then we were told it doesn't let you do it unless you buy it with a license."
"VM backups needs to be improved. They need to make it similar to the way Veeam and Commvault are doing the virtual backups."
"I am not happy with the support structure within HPE when things go wrong."
"Every time there is a backup running, I cannot predict anything, so I cannot say if it will back up the first time."
"The scheduler setup could be better. We are facing some issues scheduling the job based on our requirements."
 

Pricing and Cost Advice

"There's a yearly licensing cost. The costs might be around $2000 USD annually."
"The product pricing here in Zimbabwe is good, I cannot complain."
"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"The pricing is around $3,000 to $5,000. The charge additionally for support and to scale."
"There is a perpetual license involved in addition to support which needs to be renewed annually."
"In Data Protector, if you need extra features, you need to buy the agents for these features. Some of the features are Terabytes, some of them are agents. There's some complexity in the pricing and licensing."
"It is more affordable compared to other vendors."
"The product is cheaper than Commvault."
"The license for the solution is very expensive compared to the other products in the market."
"The licensing cost is too high."
"We have many competitors who are pricing better, and we believe that our pricing is higher."
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Top Industries

By visitors reading reviews
Construction Company
27%
Comms Service Provider
14%
Financial Services Firm
14%
Outsourcing Company
7%
Financial Services Firm
20%
Construction Company
11%
Outsourcing Company
11%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise22
Large Enterprise61
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Micro Focus Data Protector?
The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.
What needs improvement with Micro Focus Data Protector?
OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...
What is your primary use case for Micro Focus Data Protector?
We use OpenText Data Protector ( /products/opentext-data-protector-reviews ) for Oracle database backup and some applications that run for database security.
 

Also Known As

No data available
Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
 

Overview

 

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
Find out what your peers are saying about BackupAssist vs. OpenText Data Protector and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.