BigFix vs WhatsUp Gold comparison

HCLSoftware and Progress Software are both solutions in the Configuration Management category. HCLSoftware is ranked #10 with an average rating of 8.3, while Progress Software is ranked #20 with an average rating of 8.0. HCLSoftware holds a 4.6% mindshare in CM, compared to Progress Software’s 1.8% mindshare. Additionally, 97% of HCLSoftware users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between BigFix and WhatsUp Gold based on real PeerSpot user reviews.

Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed BigFix vs. WhatsUp Gold Report (Updated: June 2026).

Buyer's Guide

BigFix vs. WhatsUp Gold

June 2026

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Helped 906,852 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of July 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.7%, down from 10.2% compared to the previous year. The mindshare of BigFix is 4.6%, down from 9.1% compared to the previous year. The mindshare of WhatsUp Gold is 1.8%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	4.7%
BigFix	4.6%
WhatsUp Gold	1.8%
Other	88.9%

Configuration Management

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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InderjeetSingh4

Administrator at a tech vendor with 10,001+ employees

End-to-end automation has simplified patching and software deployment across thousands of servers

There is one feature in BigFix called the automation patch policy that requires enhancement. When an action is initiated through the patch policy, it appears on the console but arrives in chunks. When targeting hundreds of servers from the patch policy, the actions come in chunks such as ten out of six, ten out of nine, or ten out of fifteen. This fragmented approach creates a significant challenge for the patching team to monitor the action status. I would recommend that the development team provide a single action or one to two actions instead of multiple actions requiring individual monitoring. A broad status update could be provided to the client indicating the overall progress of the patch policy implementation rather than requiring monitoring of every individual action. This would reduce the bandwidth required by the team to track multiple actions on the console.

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Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Microsoft Intune has a pretty positive impact overall, especially in terms of device management efficiency and supporting remote work."

"Microsoft Intune is brilliant for scalability and is excellent for scaling purposes."

"After implementing Microsoft Intune, we have seen a 50 to 70% reduction in device provisioning time and a 30 to 40% reduction in routine endpoint management efforts, allowing our IT team to focus less on routine management and providing faster software deployment while experiencing a significant reduction in support tickets."

"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."

"The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies."

"Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow."

"Microsoft Intune is a cost-saving solution, reducing IT department workload and allowing for faster device provisioning compared to traditional methods."

"The dashboards, the security, and the customization capabilities work very well for us."

More Microsoft Intune pros

"The use of fast query has been extremely valuable providing insight in real time of the endpoints."

"The most valuable feature for us is the ability to manage TWS, the relevance is really what sets it apart. Also, using it as a software deployment tool is the key for us."

"We did a proof of concept, looked at the other competitors and after scaling all of them on a matrix, IBM ended up being the best option for us."

"BigFix is a stable solution; you can deploy it and forget about it."

"We receive the patches automatically, and BigFix spreads them automatically to our endpoints."

"The stability on this solution is rock solid; I will put money up against it, and BigFix is absolutely unbelievably stable."

"It has improved reliability upon delivery of software and has also helped reduce software expenses. The extensibility of BigFix helps to create custom solutions where we may have considered purchasing something instead."

"It allows us to quickly deploy capabilities that we need, whether it be security or non-security. We use it to keep systems up to date, deploy new drivers, find the information we need in the case of security incidents. The capability allows us to gather a lot of information very quickly and it also allows us to have a centralized reporting feature and a centralized deployment capability which is nice."

More BigFix pros

"The new version has a lot of improved features."

"It is very good at monitoring the network and keeps us up to date on the status of internal devices."

"One thing good about WhatsUp Gold is that it is fairly stable."

"The installation and configuration process are easy."

"Their tech support is very good."

"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."

"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."

"There is a flow monitor option, so we can trace the source IP, the destination IP, and top talker feature in this."

More WhatsUp Gold pros

Cons

"In Microsoft Intune, there is significant slowness, and there needs to be more logs when we deploy software, parameters, or scripts to troubleshoot problems and errors in the interface, workstations, and Android devices."

"However, in Microsoft Intune that is not possible because Microsoft releases it across the world as one data piece."

"It needs certificate provisioning for S/MIME purposes."

"Technical support can be challenging when resources shift, requiring repeated explanations. Support from India sometimes provides information without the right solution."

"Deploying an app can be a complex process due to dependencies."

"There could be some kind of feature that supports a workgroup environment or a separate environment without the Entra ID."

"Intune could add more Linux security features and more integration with on-prem devices. The application deployments can also be improved."

"I rate Microsoft support four out of 10. Support is one area where Microsoft needs to improve a lot. I recently raised a ticket for a Microsoft Azure issue, and it took two and a half weeks for support to reply. They need to improve support across their entire catalog of products."

More Microsoft Intune cons

"Be careful. It's a super powerful tool. It can be unforgiving, i.e., if you do some of the things wrong, it can be a nightmare."

"I would like to see SDK for Web UI included in the next release."

"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."

"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported)."

"I would like to see for it to be a little easier for new users to be able to learn and create relevant statements."

"Technical support is getting better. About five years ago, it was horrible."

"They don't have a proper mobile device management capability."

"The relevant language takes a little getting used to since it's not used anywhere else in the industry. It's just in the BigFix environment."

More BigFix cons

"The interface needs some work."

"We can never achieve or get a good picture of the network topology."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive."

"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."

"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."

"There is a very big gap in the support."

"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."

"My understanding is that there are better products out there that do a better job."

More WhatsUp Gold cons

Pricing and Cost Advice

"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."

"We have the business premium licenses for the solution."

"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."

"I rate Intune five out of 10 for pricing. It's expensive."

"Even if they charge a premium, they aim to provide equal value."

"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."

"I am satisfied with the pricing."

"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."

More Microsoft Intune pricing and cost advice

"The license is subscription-based."

"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."

"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."

"The cost is slightly high."

"The price of BigFix could be lower. However, I am always seeking a lower price."

"The price is reasonable, but our customers find it expensive."

"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."

"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."

More BigFix pricing and cost advice

"There is a license needed to use WhatsUp Gold."

"The price of WhatsUp Gold is good."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"This is a well priced solution."

"Pricing is reasonable compared to other products."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"The most valuable feature is the cost compared to other solutions."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Government

Financial Services Firm

13%

Manufacturing Company

Government

Construction Company

Financial Services Firm

13%

Manufacturing Company

10%

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	193
Midsize Enterprise	61
Large Enterprise	186

By reviewers
Company Size	Count
Small Business	30
Midsize Enterprise	12
Large Enterprise	68

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What is your experience regarding pricing and costs for BigFix?

I rate the price for BigFix as medium, neither low nor high.

See all answers

What needs improvement with BigFix?

There is one feature in BigFix called the automation patch policy that requires enhancement. When an action is initia...

See all answers

What is your primary use case for BigFix?

My current use case involves being one of the products and one of the clients implementing this tool.

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information fir...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complic...

See all answers

What is your primary use case for WhatsUp Gold?

My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well...

See all answers

Comparisons

IBM MaaS360 vs Microsoft Intune

Compared 11% of the time

Jamf Pro vs Microsoft Intune

Compared 10% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 6% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 3% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 3% of the time

More Microsoft Intune Competitors

Tanium vs BigFix

Compared 5% of the time

Red Hat Ansible Automation Platform vs BigFix

Compared 5% of the time

Microsoft Configuration Manager vs BigFix

Compared 4% of the time

HashiCorp Terraform vs BigFix

Compared 3% of the time

Red Hat Satellite vs BigFix

Compared 2% of the time

More BigFix Competitors

LibreNMS vs WhatsUp Gold

Compared 3% of the time

SCOM vs WhatsUp Gold

Compared 3% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 3% of the time

NinjaOne vs WhatsUp Gold

Compared 3% of the time

ScienceLogic vs WhatsUp Gold

Compared 3% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

Microsoft Intune

July 2026

Download Microsoft Intune product report

Buyer's Guide

BigFix

July 2026

Download BigFix product report

Buyer's Guide

WhatsUp Gold

July 2026

Download WhatsUp Gold product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

Tivoli Endpoint Manager

No data available

Interactive Demo

Demo not available

Microsoft

HCLSoftware

Demo not available

Progress Software

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

OVERVIEW:

HCL BigFix is a Unified Endpoint Management (UEM) and automation platform that delivers secure, resilient operations by reducing risk, cost, and operational complexity across on-premises, hybrid, and multi-cloud environments through a centralized control plane.

Built on a single-agent, multi-platform architecture, HCL BigFix unifies infrastructure security, endpoint management, remediation, and digital employee experience automation within a single platform, enabling IT Operations and Security teams to manage more than 155 million endpoints. As AI-driven vulnerability discovery accelerates through frontier models such as Mythos, HCL BigFix helps organizations reduce exposure with near real-time remediation, automated compliance enforcement, and continuous risk reduction. It integrates with leading vulnerability management solutions, including Tenable, Qualys, and Rapid7, and leverages 600,000+ out-of-the-box remediation Fixlets, 50,000+ compliance checks, and a proven >98% first-pass patch success rate to help organizations close the gap between vulnerability detection and remediation.

What are BigFix's key features?

Automated Patch & Vulnerability Remediation: Automates patch deployment and vulnerability remediation across workstations, servers, virtual machines, and cloud workloads using 600,000+ out-of-the-box remediation Fixlets.

Compliance Enforcement: Supports continuous compliance through 50,000+ compliance checks, automated policy enforcement, and prebuilt remediation content.

Enterprise Scalability: Manages and secures more than 155 million endpoints across over 120 operating system variants.

Centralized Endpoint Management: Delivers unified visibility and control across distributed environments through a resilient single-agent architecture.

Digital Employee Experience: Powered by AEX, HCL BigFix's agentic AI platform, enabling proactive monitoring, self-healing workflows, intelligent automation, and natural-language interaction.

What are potential benefits and ROI factors?

Reduced Cyber Risk: Near real-time remediation shortens exposure windows as AI-driven vulnerability discovery compresses exploitation timelines.

Lower Operational Costs: Consolidates endpoint management, security, and automation into a single platform, reducing tool sprawl and administrative overhead.

Operational Resilience: Maintains continuous compliance and policy enforcement across distributed environments.

Improved IT Efficiency: Automates routine endpoint operations and vulnerability remediation, reducing manual effort and accelerating response times.

Higher End-User Productivity: Resolves endpoint issues proactively to minimize disruption and improve employee experience.

Organizations across government, financial services, telecommunications, healthcare, manufacturing, and other regulated industries use BigFix for endpoint management, patching, compliance, software distribution, and vulnerability remediation. Support for standards including SCAP 1.3 and NIAP makes BigFix well suited for highly regulated and public-sector environments.

HCLSoftware

WhatsUp Gold stands out with its comprehensive network monitoring, dynamic mapping, and real-time alerts, offering essential tools for managing extensive IT infrastructures.

WhatsUp Gold provides robust capabilities in network visibility through dynamic mapping and NetFlow analysis. The platform's interactive topology aids in pinpointing issues effectively. Auto-discovery ensures complete network device tracking. While offering an intuitive interface and integration with Cisco ServiceNow, users find server performance monitoring useful for incident handling. However, improvements are anticipated in application monitoring and Active Directory integration. The pricing model and customization options leave room for enhancement. Despite these, users benefit from its integrated dashboards for immediate device health checks and network updates, making it beneficial for large-scale infrastructure management.

What features does WhatsUp Gold offer?

Network Monitoring: Provides continuous oversight of network components
Dynamic Mapping: Offers visual representation of network topology
NetFlow Analysis: Delivers insights into bandwidth utilization
Threshold Alerts: Notifies users upon reaching set performance thresholds
Auto-Discovery: Detects devices automatically for complete network coverage

What benefits should users expect from reviews?

Comprehensive Visibility: Enhanced understanding of network elements
Real-Time Monitoring: Immediate insights into network and device status
Cost-Effectiveness: Competitive solution suitable for expansive networks
User-Friendly Interface: Simplifies the management of complex networks

Organizations in sectors like telecommunications, education, and healthcare utilize WhatsUp Gold for their network monitoring needs. Telecom companies track switches and routers, educational institutions manage bandwidth usage, and healthcare facilities monitor device availability to ensure seamless operations.

Progress Software

Sample Customers

Mitchells and Buzzers, Callaway

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

BigFix vs. WhatsUp Gold

June 2026

Free Report: BigFix vs. WhatsUp Gold

Find out what your peers are saying about BigFix vs. WhatsUp Gold and other solutions. Updated: June 2026.

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