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Blue Coat Advanced Web & Cloud Security [EOL] vs Prisma Access by Palo Alto Networks comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Blue Coat Advanced Web & Cl...
Average Rating
6.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Prisma Access by Palo Alto ...
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), Enterprise Infrastructure VPN (7th), ZTNA as a Service (5th), Secure Access Service Edge (SASE) (1st)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
MB
Senior IT Security at ALEXBANK
Easy to change categories and has many ways to filter
The categorize formula is very helpful. Previously, we used the Cisco solution, where we could not choose how sites are categorized. Blue Coat updated a lot of sites I categorized. There are other valuable features as well, such as block by location, block by IP, allow by IP, and block by user name, domain, or group domain.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss is definitely very good in terms of service."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"Our primary use case for this product is DLP,"
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"This product is solid, fairly easy to use, and reliable."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"The console is cloud-based, which is something I really appreciate."
"The solution is very stable. In four years we have not seen any issues with the product."
"The content filters and SSL encryption are the most valuable features of this solution."
"If you need web services, this product covers your needs."
"The solution is very stable, and in four years we have not seen any issues with the product."
"The categorize formula is very helpful. Previously, we used the Cisco solution, where we could not choose how sites are categorized. Blue Coat updated a lot of sites I categorized. There are other valuable features as well, such as block by location, block by IP, allow by IP, and block by user name, domain, or group domain."
"The content filters and SSL encryption are the most valuable features of this solution."
"Prisma integrates well with Cortex XDR and Cortex Data Lake. My company has been also using Prisma Access in-house for nearly a year, and it integrates seamlessly."
"GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues."
"Monitoring is the most valuable feature because we can easily monitor all kinds of stuff coming over the network. We can check the dashboard and work accordingly."
"Overall, the cost savings, ease of deployment, and better VPN user experience and performance are valuable."
"The features I find most valuable is WildFire, user integration, and the basic technology features."
"The most valuable feature of Prisma Cloud-Native, in my opinion, is that it assists in identifying, analyzing, and remediating vulnerabilities."
"Prisma integrates pretty nicely even if you aren't using other Palo Alto products, is very effective for a CSP solution, and the time to value is almost instant because as soon as you stand it up, it shows value by telling you all the vulnerabilities or risks in that environment."
"The solution has all its capabilities in a single cloud delivery platform which is great and it provides overall good protection."
 

Cons

"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"Its pricing could be better."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"File integrity monitoring would be very advantageous as an additional feature."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Java does not completely work. We are dependent on Java and when the current console does not run with Java, it is a problem for us."
"Java does not completely work. We are dependent on Java and when the current console does not run with Java, it is a problem for us."
"Every customer has to perform a manual backup, and automatic backing up is needed."
"I would rate this solution a three out of ten."
"Every customer has to perform a manual backup, and automatic backing up is needed."
"The console visibility and the performance impact on the internet needs improvement."
"Prisma Access by Palo Alto Networks should consolidate the portals into a single portal. It is slow and takes more than ten seconds to load a page."
"They automatically update and they should give us time to fully understand what they're updating so that we can make sure it doesn't impact production."
"There is some particular traffic that the security team wants to filter out and apply their own policies and they cannot."
"Their next release should provide solutions for the mobile environment."
"Their next release should provide solutions for the mobile environment."
"It is a managed firewall. When you run into issues and have to troubleshoot, there is a fair amount of restriction."
"Sometimes, we encountered a portal crash. When we told Palo Alto they said it might be the browser or cache, but I think they need to improve it on their side."
"Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs."
 

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The cost is much higher compared to other proxies."
"Prisma SaaS is more expensive than similar solutions but I think it's worth it."
"The pricing for this solution is on the higher end."
"Palo Alto is the Cadillac solution, so their products are pretty expensive. That's just the way it is. Their solution surpasses anything else. Cisco AnyConnect, Zscaler, and all of the other products don't compare. Palo Alto is the market leader with the most features. It saves you work, and you don't have to worry about it."
"The licensing model for this product is complicated and changes all the time, making it very hard for the user to comprehend the configuration."
"The solution is expensive."
"They price their products using credit modules."
"This is not an expensive product and everything is included with one license."
"I'm still comparing, but the solution is quite expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
9%
Construction Company
7%
No data available
Financial Services Firm
12%
Manufacturing Company
11%
Computer Software Company
8%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise7
Large Enterprise8
No data available
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise21
Large Enterprise27
 

Questions from the Community

What needs improvement with iboss?
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent ...
What is your primary use case for iboss?
We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use i...
What is your experience regarding pricing and costs for iboss?
I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were usin...
Ask a question
Earn 20 points
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being ...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
 

Also Known As

iBoss Cloud Platform
No data available
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Information Not Available
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about Cisco, Fortinet, Zscaler and others in Secure Web Gateways (SWG). Updated: April 2026.
893,221 professionals have used our research since 2012.