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Box vs DocuShare vs ShareFile comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
Box3.7%
SharePoint11.4%
OpenText Content Management7.2%
Other77.7%
Enterprise Content Management
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
DocuShare1.1%
SharePoint11.4%
OpenText Content Management7.2%
Other80.3%
Enterprise Content Management
Cloud Data Exchange Services Mindshare Distribution
ProductMindshare (%)
ShareFile2.9%
AWS Data Exchange34.7%
Microsoft Azure Data Share31.8%
Other30.599999999999994%
Cloud Data Exchange Services
 

Featured Reviews

Ahmed Rashad - PeerSpot reviewer
Senior Projects Manager at Tech-hub
Team collaboration has improved through shared access and real-time synchronization
I find the synchronization feature most valuable in Box. When I use multiple devices, it syncs them together and gives excellent results. I can assess the benefits of Box's file sharing. Box's integration with third-party apps is valuable, especially with Outlook. Box has helped my team's productivity by being very helpful with team collaboration when we are sharing certain shared documents between us. I mostly value Box's automation capabilities. They have helped optimize my business processes by saving time for sharing or sending files between the team. This gives us a shared workspace to work together on the same document or the same ideas. Box's security features have helped my organization meet compliance needs.
RW
Software Analyst at Altron
The new releases incorporate significant advancements in artificial intelligence, machine learning, and language processing capabilities
Version control interface is very good. The new releases of DocuShare incorporate significant advancements in artificial intelligence, machine learning, and language processing capabilities. For instance, when you upload a document into DocuShare, you no longer need to set up templates to identify and extract important fields. The system automatically reads the document and identifies key information. For example, in a contract document between two entities, it can recognize the contract start date, end date, reference number, and other relevant details without manual intervention. This automated process streamlines document management. You should know your requirements and understand your environment, as well as the goals you want to achieve. Try out the demo first to see if it fits your needs and objectives before making a decision. Overall, I rate the solution a seven out of ten.
Salim Malik - PeerSpot reviewer
Senior Citrix Specialist at Kuwait Oil Company (K.S.C.)
Reliable, user-friendly, and secure
The initial setup is straightforward. It's not complicated. I’ve done the deployment when I was in Citrix and the deployment for the current customer and therefore have experience doing this a few times. How long the deployment takes is up to the customer in terms of what type of storage zone controller you're going to operate. If you're going to operate on-premise, then you need to have the network team and the server, physical server, the load balances, and storage zone controller storage deployed. It shouldn't take, if the infrastructure is ready, more than a week. IN that time, you can set up the entire full-fledged configuration and have enrollment running if you have all the hardware and the communications ready. That's on the on-premise side. If it's on a specific cloud, even when you purchase the procurement, it won't take even a day. In 24 hours, you will be up and running easily on the ShareFile cloud if you are working with the Citrix cloud. If you're doing a private cloud, then the communication to open the ports between the ShareFile can complain to the private cloud. That might be at least a week, depending on the internal teams. If they work very fast and smoothly, it's a matter of a day. You only need one person to maintain the solution. It’s pretty low-maintenance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Box's automation capabilities have helped optimize my business processes by saving time for sharing or sending files between the team."
"The solution is scalable."
"I like that Box makes it easy to deploy virtual machines."
"The interface is very good."
"File/Folder collaboration has allowed our users to work together, eliminate silos and reduce unnecessary email."
"Customer service is top notch with having a dedicated customer success manager assigned to the account."
"The sharing feature, with its various permission settings, such as viewing or uploading, is convenient and helpful."
"The most valuable feature of Box is security."
"Features such as the search engine, workflows and customization are valuable to us."
"Most of our customers experienced a stellar improvement in productivity, as documents are now centralized and user access levels are deployed to prevent users from opening and downloading confidential information."
"Most of our customers experienced a stellar improvement in productivity, as documents are now centralized and user access levels are deployed to prevent users from opening and downloading confidential information."
"The software development kit can be customized."
"For one implementation, the full-text indexing of PDF documents and associated search were the most valuable features."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."
"This provides us with a secure way of sending tax returns without having to use passwords."
"We implement this solution at many customer sites which directly affects productivity and gives the customer a very flexible solution."
"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."
"It's an enterprise-scalable product with security."
"It provided end users with a secure file-sharing option with which they can share big files."
"The solution is scalable."
 

Cons

"The Search functionality needs to be more robust and behave like Google Search."
"I don't like the low level of role-based security it provides – it's very cumbersome, and the support is ordinary at times."
"The price must be lowered."
"I would love to see the ability to invite collaborators extended to a file level, not just the folder level."
"With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have."
"The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook."
"If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it."
"There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable."
"Technical Support is nonexistent if your licenses have gone beyond the one-year support program."
"Reports and integration with third-party applications can be improved."
"The user interface could be improved."
"Technical Support is nonexistent if your licenses have gone beyond the one-year support program."
"Reporting features could be better Support could be better; we don't usually need it but I have read a number of complaints from users with more complex implementations (API use, AD integration) that have had issues."
"Deployment by vendor was not done right. We were looking for a HA solution but it is not configured like that."
"There are sometimes scalability issues after updates."
"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."
"The configuration on the mobile devices is a little clunky, in terms of setting up the application."
"Some of our customers are facing issues when sending files outside their company."
"Some of our customers are facing issues if they've deployed in hybrid mode."
"Everything they have should be integrated into one item."
 

Pricing and Cost Advice

"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
"It is expensive per head, as you need the enterprise license to get full security and tools. So negotiate a discount!"
"The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."
"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
"Box needs to improve with their pricing in terms of licensing costs."
"We are using the free version of the solution. There is a free version and monthly and yearly subscriptions available."
"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
Information not available
"Citrix has a very good file auditing features and security features."
"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."
"I give the cost of the solution a five out of five."
"You have to work hard in order to get the suitable licenses."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
8%
Government
7%
Construction Company
6%
No data available
Manufacturing Company
10%
Financial Services Firm
9%
Construction Company
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise27
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Box?
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to p...
What needs improvement with Box?
I believe Box has a lot of features that put it in a good rank among the file-sharing apps. I would like to see featu...
What is your primary use case for Box?
I use Box, Delphi, and IBM FileNet. I worked for a software company as a project manager, and this experience include...
What needs improvement with DocuShare?
The user interface could be improved.
What is your primary use case for DocuShare?
We use the solution for electronic document filing.
What advice do you have for others considering DocuShare?
Version control interface is very good. The new releases of DocuShare incorporate significant advancements in artific...
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Comparisons

 

Also Known As

No data available
No data available
Citrix RightSignature, Citrix ShareFile
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Lincoln Public Schools, West Orange School District, Tulane University, Niagara Catholic School District, Arig, Co-operative Financial Services, Mizuho Capital Markets Corporation, Volksbank Romania and Iron Mountain, Hammersmith Hospital, Holman Insurance Brokers Ltd., Kaiser Permanente, Convergys Inc., Honeywell, Universal Pictures, McGraw Hill Construction Information Group
SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
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