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Catchpoint vs OpenText Professional Performance Engineering (LoadRunner Professional) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Catchpoint
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Application Performance Monitoring (APM) and Observability (40th), Network Monitoring Software (58th), Cloud Monitoring Software (32nd), Digital Experience Monitoring (DEM) (11th)
OpenText Professional Perfo...
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
82
Ranking in other categories
Performance Testing Tools (4th), Load Testing Tools (4th)
 

Mindshare comparison

Catchpoint and OpenText Professional Performance Engineering (LoadRunner Professional) aren’t in the same category and serve different purposes. Catchpoint is designed for Digital Experience Monitoring (DEM) and holds a mindshare of 3.0%, up 2.6% compared to last year.
OpenText Professional Performance Engineering (LoadRunner Professional), on the other hand, focuses on Performance Testing Tools, holds 12.1% mindshare, down 12.8% since last year.
Digital Experience Monitoring (DEM) Market Share Distribution
ProductMarket Share (%)
Catchpoint3.0%
Nexthink19.2%
ThousandEyes12.3%
Other65.5%
Digital Experience Monitoring (DEM)
Performance Testing Tools Market Share Distribution
ProductMarket Share (%)
OpenText Professional Performance Engineering (LoadRunner Professional)12.1%
Apache JMeter12.1%
Tricentis NeoLoad10.1%
Other65.7%
Performance Testing Tools
 

Featured Reviews

AnmolRai - PeerSpot reviewer
Technical Consultant Project Lead at a consultancy with 10,001+ employees
Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights
As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.
SD
Assistant Consultant at Tata Consultancy
Experience a decade of seamless performance with robust support
I would like to improve OpenText LoadRunner Professional based on what we discussed in our last discussion, as those points remain similar and applicable. For future updates, I would like to see the same features that people generally prefer. I find that AI functionality in OpenText LoadRunner Professional should be improved and more accessible; if we get a chance to work with that, then we can check how much it helps.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."
"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."
"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."
"During business hours, it has worked absolutely fine without any issues."
"The product's most valuable feature is the ability to identify and troubleshoot network issues."
"Catchpoint's customer service and support are valuable."
"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."
"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."
"I recommend LoadRunner Professional as it supports many protocols and applications and is very easy to set up and use."
"The solution is quite stable."
"It uses high-level languages like Java, CVC, and CCL."
"The reporting mechanism is a valuable feature that generates good reports."
"The reporting is very good in regard to scripting and debugging."
"The ability to do multithreading. That's available in any performance testing tool, but the number of protocols that this particular tool supports has been very good."
"Paramterization and correlation are important features."
"Very useful for finding out how the system responds to load, stress, and normal situations, as well as benchmarking with other industry competitors. It also improved our response time, memory delegation, and CPU delegation. In addition, we used LoadRunner to optimize our database and website."
 

Cons

"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
"The old user version was better, it was more user-friendly."
"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."
"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."
"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."
"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."
"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."
"I would like them to lower the licensing cost and provide better support."
"Sometimes we are not be able to click on some of the buttons due to the screen mismatching and compatibility issues."
"If the support of the protocols was the same throughout the other protocols and it was there evenly, then I would rate the product higher."
"On a scale of one to ten, where one is low, and ten is high-quality technical support, I rate the support a one."
"The pricing model, selling model, and business model need to be adjusted. For non-enterprise organizations, Micro Focus LoadRunner Professional is too expensive and not worth the cost."
"Micro Focus has two separate products for web and mobile applications, which means you have to invest in both."
"The product is not stable and reliable in the version we are currently using."
"IBM WebSphere MQ testing can be a bit challenging. It can handle that, but I hope that they will build more and more capabilities. We do a huge amount of testing for messaging. Just like aviation, the railway industry is based on messaging. There is messaging to build trains and messaging to create some bills. There are many train movements. Everything involves messaging. I wish that it will be developed more for IBM WebSphere testing. Monitoring is okay, but for testing, I currently have to create Java users. I have to load a lot of libraries from IBM WebSphere and so on."
 

Pricing and Cost Advice

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"The solution's pricing varies based on services and licensing models."
"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
"In terms of licensing fees, I believe they were slightly higher."
"The solution's pricing is comparable to the last tool we were using."
"The licensing fees are based on the number of users."
"For licensing, we pay a lot for it. But the incentive is the support we get with it, that we pay once, and we are set."
"I don't know the licensing cost, but I think that you would get a discount for normal usage. I think there are different yearly options for different types of usage. It is not only how many users, but also whether it is shareable or not and other criteria involved in each feature. There are additional fees for the users and hardware linked to the processing."
"It is a high-cost investment, particularly for companies with small budgets or limited testing needs."
"I would rate the solution's pricing a nine out of ten."
"LoadRunner is more expensive than some competing products."
"The licensing is on a yearly basis and is relatively expensive."
"The price is a bit on the high side, but it is still affordable."
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Comparison Review

it_user104961 - PeerSpot reviewer
Penetration and Neoload Tester at a university with 501-1,000 employees
Apr 13, 2014
LoadRunner vs NeoLoad
The six phases of an IT project Enthusiasm Disillusionment Panic Search for the guilty Punishment of the innocent (the performance tester) Praise and rewards for the incompetent non-participants This article has been put together as part of an evaluation of the performance test tools NeoLoad and…
 

Top Industries

By visitors reading reviews
Financial Services Firm
22%
Retailer
12%
Real Estate/Law Firm
9%
Manufacturing Company
6%
Financial Services Firm
13%
Manufacturing Company
13%
Government
6%
Computer Software Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise14
Large Enterprise66
 

Questions from the Community

What do you like most about Catchpoint?
Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.
What is your experience regarding pricing and costs for Catchpoint?
The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.
What needs improvement with Catchpoint?
As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive simila...
What do you like most about Micro Focus LoadRunner Professional?
When designing a workload model offers a good range of possibilities for creating goal-oriented scenarios, which helps us understand and meet SLAs.
What needs improvement with Micro Focus LoadRunner Professional?
I have mentioned many advantages about this product, but to discuss disadvantages or areas that could be improved, I would need to consult with my engineers who are working on it. So far I have not...
 

Also Known As

No data available
Micro Focus LoadRunner Professional, Micro Focus LoadRunner, HPE LoadRunner, LoadRunner
 

Overview

 

Sample Customers

Information Not Available
JetBlue, GOME, Australian Red Cross Blood Service, RMIT University, Virgin Media
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