Catchpoint vs WhatsUp Gold comparison

Why PeerSpot?

Catchpoint and Progress Software are both solutions in the Network Monitoring Software category. Catchpoint is ranked #12 with an average rating of 8.4, while Progress Software is ranked #25 with an average rating of 7.0. Catchpoint holds a 0.6% mindshare in NMS, compared to Progress Software’s 2.1% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

Catchpoint

Read 24 Catchpoint reviews

5,639 Views
2,650 Comparison Views

100% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

14,156 Views
7,786 Comparison Views

85% willing to recommend

Catchpoint

WhatsUp Gold

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jul 24, 2024

WhatsUp Gold and Catchpoint are two prominent tools aimed at network performance monitoring. While users prefer the pricing and support offered by WhatsUp Gold, Catchpoint's superior features make it a valuable choice, despite its higher cost.

Features: WhatsUp Gold is known for its comprehensive network scanning, device discovery, and ease of use. Catchpoint, on the other hand, offers advanced synthetic monitoring, in-depth performance analytics, and sophisticated monitoring capabilities.

Room for Improvement: WhatsUp Gold could enhance its alerting mechanisms, scalability features, and reporting capabilities. Catchpoint users suggest improvements in the complexity of setting up tests, simplifying over-detailed reports, and streamlining the user interface.

Ease of Deployment and Customer Service: WhatsUp Gold is praised for its straightforward deployment process and responsive customer service. Catchpoint's deployment is noted to be more complex, but it compensates with comprehensive customer support.

Pricing and ROI: Users find WhatsUp Gold more cost-effective with a quicker ROI due to lower initial setup costs. Catchpoint, while more expensive, is seen as delivering long-term ROI due to its extensive feature set.

To learn more, read our detailed Catchpoint vs. WhatsUp Gold Report (Updated: September 2026).

Buyer's Guide

Catchpoint vs. WhatsUp Gold

September 2026

Download the complete report

Helped 913,806 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Application Performance Monitoring (APM) and Observability

13th

Ranking in Network Monitoring Software

12th

Ranking in Cloud Monitoring Software

12th

Average Rating

8.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (4th)

WhatsUp Gold

Ranking in Application Performance Monitoring (APM) and Observability

37th

Ranking in Network Monitoring Software

25th

Ranking in Cloud Monitoring Software

26th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Server Monitoring (14th), IT Infrastructure Monitoring (20th), Configuration Management (21st), Log Management (41st), Network Traffic Analysis (NTA) (13th)

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.6%, up from 0.5% compared to the previous year. The mindshare of WhatsUp Gold is 2.1%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Catchpoint	0.6%
WhatsUp Gold	2.1%
Other	97.3%

Network Monitoring Software

Featured Reviews

reviewer2867268

Observability Architect at a financial services firm with 10,001+ employees

Proactive synthetic monitoring has reduced major incidents and provides global user experience insights

One thing that is not available is the multi-factor authentication feature concerning monitoring any applications. If an application depends upon MFA for its login flow, Catchpoint doesn't have the ability to bypass or monitor that flow for multi-factor authentication. This is one area where I would like to see improvement in the tool because many applications nowadays use multi-factor authentication, and Catchpoint does lag a bit in providing the end-to-end synthetic observability for applications dependent on MFA. This is one of the major areas needing improvement. Otherwise, Catchpoint has been one of the greatest tools in the synthetic monitoring or digital experience monitoring space, and I don't see anything else right now, but MFA is something that certainly needs some improvement.

Read full review

Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"After using Catchpoint, we were close to 90 percent, where out of ten incidents, just one incident came from a customer, and the remaining were detected by internal sources, especially with Catchpoint."

"The drill-down feature of this product was very good, as it allowed us to identify the exact page or area of the site that was causing our customers an issue."

"My advice to others who want to start using Catchpoint is that it's more useful for eCommerce businesses, and if you want to use it, it's a very, very helpful tool because it captures data from end-to-end."

"Catchpoint is actually catching issues before customers see them, since it's checking the sites every five minutes or even every minute, via the APIs."

"Catchpoint has had a positive impact on my company because we have a good overview of the worldwide availability of our sites, at least in the countries where we need to make them available."

"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."

"Catchpoint has positively impacted my organization because we have supported multiple customers and handled many escalations before they became critical issues."

"The solution offers three different ways of slicing data to look for abnormalities."

More Catchpoint pros

"One thing good about WhatsUp Gold is that it is fairly stable."

"There is a flow monitor option, so we can trace the source IP, the destination IP, and top talker feature in this."

"Their tech support is very good."

"WhatsUp Gold is very easy to deploy."

"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."

"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."

"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."

"The visual map and email alerts are very useful to have in real time so we always know the state of our network."

More WhatsUp Gold pros

Cons

"Documentation and online indexing are awful but have been improved recently."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature."

"One improvement for Catchpoint is the detail analysis logs that we struggle to find within the tool."

"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."

"Catchpoint can be improved by focusing solely on network monitoring."

"For some larger workflows, I think the product could improve in a few areas."

"I think Catchpoint should have licensing models for individuals or very small organizations, and there is no auto-tuning for alerts, so auto-tuning features for alerts would be beneficial."

"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."

More Catchpoint cons

"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."

"We can never achieve or get a good picture of the network topology."

"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."

"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."

"Honestly, I do not particularly like WhatsUp Gold. I think we should get rid of it."

"There is a very big gap in the support."

"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."

"The product is old and not updated."

More WhatsUp Gold cons

Pricing and Cost Advice

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"In terms of licensing fees, I believe they were slightly higher."

"The solution's pricing varies based on services and licensing models."

"The solution's pricing is comparable to the last tool we were using."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"There is a license needed to use WhatsUp Gold."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"The pricing can be on the expensive side when considering competing products."

"The most valuable feature is the cost compared to other solutions."

"The price of WhatsUp Gold is good."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

More WhatsUp Gold pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

913,806 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Outsourcing Company

12%

Construction Company

10%

Comms Service Provider

10%

Financial Services Firm

12%

Manufacturing Company

Comms Service Provider

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	1
Large Enterprise	22

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What is your experience regarding pricing and costs for Catchpoint?

My experience with pricing, setup cost, and licensing has been great. There is always a need to negotiate a bit more to get the best cost for the licenses we plan to buy. We expect better costs fro...

See all answers

What needs improvement with Catchpoint?

See all answers

What is your primary use case for Catchpoint?

My main use cases for Catchpoint are synthetic monitoring and transactions monitoring for different applications. We have a lot of critical tier zero applications where there is a need to have synt...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

What is your primary use case for WhatsUp Gold?

My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.

See all answers

Comparisons

Dynatrace vs Catchpoint

Compared 7% of the time

ThousandEyes vs Catchpoint

Compared 6% of the time

New Relic vs Catchpoint

Compared 5% of the time

AppNeta by Broadcom vs Catchpoint

Compared 4% of the time

SolarWinds Pingdom vs Catchpoint

Compared 4% of the time

More Catchpoint Competitors

PRTG Network Monitor vs WhatsUp Gold

Compared 3% of the time

SCOM vs WhatsUp Gold

Compared 3% of the time

LibreNMS vs WhatsUp Gold

Compared 3% of the time

NinjaOne vs WhatsUp Gold

Compared 3% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 2% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

Catchpoint

September 2026

Download Catchpoint product report

Buyer's Guide

WhatsUp Gold

August 2026

Download WhatsUp Gold product report

Overview

Catchpoint is a robust monitoring solution offering synthetic and real user monitoring, network performance analysis, and root cause identification. It enhances response times, reduces downtime, and improves user experience through advanced features and support.

Catchpoint provides comprehensive monitoring capabilities that ensure application availability and improve user experience. By delivering synthetic and real user monitoring, API tracking, and cloud network performance insights, it enables companies to diagnose issues, maintain service reliability, and anticipate problems. Organizations can effectively simulate user actions, monitor endpoints, and obtain actionable insights for diverse applications and websites, supporting seamless digital transactions.

What are the key features of Catchpoint?

Synthetic and Real User Monitoring: Offers comprehensive insights into performance and user interactions.
Root Cause Analysis: Identifies issues quickly to minimize downtime and improve service reliability.
Customizable Dashboards: Provides tailored views for performance metrics and test results.
Alert Notifications: Keeps teams informed of potential issues with timely alerts.
Network Performance Monitoring: Tracks cloud and local network performance for optimal operation.

What benefits and ROI should users expect?

Cost Savings: Optimizes performance to reduce operational costs and enhance ROI.
Improved SLA Management: Helps maintain service level agreements with reduced false alerts.
Enhanced User Experience: Delivers consistent and responsive applications to users.
Operational Efficiency: Automates processes for minimizing manual intervention.

Catchpoint is implemented across industries for proactive performance monitoring, ensuring digital platform reliability and superior user experience. Its tools enable companies to track application availability and network performance, utilizing global coverage to deliver crucial insights for decision-making processes.

Catchpoint

WhatsUp Gold stands out with its comprehensive network monitoring, dynamic mapping, and real-time alerts, offering essential tools for managing extensive IT infrastructures.

WhatsUp Gold provides robust capabilities in network visibility through dynamic mapping and NetFlow analysis. The platform's interactive topology aids in pinpointing issues effectively. Auto-discovery ensures complete network device tracking. While offering an intuitive interface and integration with Cisco ServiceNow, users find server performance monitoring useful for incident handling. However, improvements are anticipated in application monitoring and Active Directory integration. The pricing model and customization options leave room for enhancement. Despite these, users benefit from its integrated dashboards for immediate device health checks and network updates, making it beneficial for large-scale infrastructure management.

What features does WhatsUp Gold offer?

Network Monitoring: Provides continuous oversight of network components
Dynamic Mapping: Offers visual representation of network topology
NetFlow Analysis: Delivers insights into bandwidth utilization
Threshold Alerts: Notifies users upon reaching set performance thresholds
Auto-Discovery: Detects devices automatically for complete network coverage

What benefits should users expect from reviews?

Comprehensive Visibility: Enhanced understanding of network elements
Real-Time Monitoring: Immediate insights into network and device status
Cost-Effectiveness: Competitive solution suitable for expansive networks
User-Friendly Interface: Simplifies the management of complex networks

Organizations in sectors like telecommunications, education, and healthcare utilize WhatsUp Gold for their network monitoring needs. Telecom companies track switches and routers, educational institutions manage bandwidth usage, and healthcare facilities monitor device availability to ensure seamless operations.

Progress Software

Sample Customers

Information Not Available

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

Catchpoint vs. WhatsUp Gold

September 2026

Free Report: Catchpoint vs. WhatsUp Gold

Find out what your peers are saying about Catchpoint vs. WhatsUp Gold and other solutions. Updated: September 2026.

DOWNLOAD NOW

913,806 professionals have used our research since 2012.

See our Catchpoint vs. WhatsUp Gold report.

See our list of best Network Monitoring Software vendors, best Application Performance Monitoring (APM) and Observability vendors, and best Cloud Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.