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Cisco Meeting Server vs GoToMeeting comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Meeting Server
Ranking in Virtual Meetings
11th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
GoToMeeting
Ranking in Virtual Meetings
10th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of Cisco Meeting Server is 2.6%, down from 4.6% compared to the previous year. The mindshare of GoToMeeting is 3.2%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
GoToMeeting3.2%
Cisco Meeting Server2.6%
Other94.2%
Virtual Meetings
 

Featured Reviews

Ahmed Elrayes - PeerSpot reviewer
Voice Network Engineer at Raya Integration
A scalable tool useful to hold conferences and video meetings
I use Cisco Meeting Server for conferences and video meetings, which are crucial for my company The share screen option available during conferences is one of the best features of Cisco Meeting Server. In Cisco Meeting Server, GUI is an area of concern where improvements are required. In the…
Gavin Tomlins - PeerSpot reviewer
Chief Information Officer at a pharma/biotech company with 11-50 employees
Clunky with poor interface, lacks sufficient functionalities; it did reduce need for in-person meetings
We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor and needs to be reworked and the product is quite clunky in comparison to its competitors. It currently lacks the ability for sharing collaborative materials during a meeting. We also found that the ability to switch between audio and video configurations isn't as intuitive as in other applications. I generally do 20-30 hours of video conferencing a day, so it makes a difference to have these features. It doesn't integrate as easily into phone systems as well as other organizations and it doesn't integrate as easy into instant messaging and collaboration tools or into software solutions. In general, some of the functionalities need to be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can use the Cisco Meeting Server to set up conference calls and virtual meetings."
"Cisco Meeting Server is an easy and less complex solution."
"Cisco Meeting Server has the best technical support, so I'd rate support a five out of five."
"The UI is user-friendly and very good overall."
"What I like most about Cisco Meeting Server is its quick management. The solution also has a straightforward configuration."
"In summary, this is a good product that is very easy to use, and I recommend it."
"The share screen option available during conferences is one of the best features of Cisco Meeting Server."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings. Those are the two primary functions of Meeting Server. Most people in the company are using Microsoft Teams, so we only use Meeting Server when we have an internal meeting for all staff."
"Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio."
"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."
"GoToMeeting's security is very good. I've never known anybody to crash a GoToMeeting."
"The key advantage of GoToMeeting is the ability to use it without installing anything."
"We like that this solution allows us to assign separate numbers to people without having to have a physical telephone system in place."
"It's cost-effective."
"The most valuable feature is the dial-in capability."
"There is no lagging and the meeting interaction is seamless."
 

Cons

"In Cisco Meeting Server, GUI is an area of concern where improvements are required."
"What would make Cisco Meeting Server better is integrating it with Zoom and Teams so that you can connect or make a call through any of the two third-party solutions."
"A few features are missing on the Meetings app, like a recording function. My understanding is that you need to buy a separate recording solution. It's modular, so you have to enable some functions if you want to use them. For example, we had to enable the Mood function. Recording is the primary feature we'd like to see in the app."
"This is a difficult solution to install and it should be made easier."
"Cisco Meeting Server should include a feature to control another user's screen during a remote session."
"A few features are missing on the Meetings app, like a recording function."
"The product itself doesn't stand out against other options on the market."
"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."
"In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment."
"We have had issues with stability."
"The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Previously, only admins could record meetings, sometimes leading to issues if recordings were missed or not shared properly. The recent update now allows hosting GoToMeeting sessions with the ability to delegate recording rights to other team members."
"The new version crashes my ISP. I don't like the new version."
"There may be more features available in, for example, Cisco WebEx."
"The tool needs to have a virtual room where users can pass through. It also needs to integrate a real-time translator."
 

Pricing and Cost Advice

"Price-wise, Cisco Meeting Server is a product that falls in a mid-range category."
"Cisco Meeting Server has reasonable licensing costs."
"Licensing fees are billed yearly."
"GoToMeeting is a little bit expensive compared to other products."
"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
"Negotiate for discounts."
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Top Industries

By visitors reading reviews
Government
12%
Outsourcing Company
12%
Manufacturing Company
12%
Comms Service Provider
11%
Outsourcing Company
14%
Financial Services Firm
12%
Comms Service Provider
11%
Construction Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise2
Large Enterprise5
 

Also Known As

Acano
No data available
 

Overview

 

Sample Customers

Starz
AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
Find out what your peers are saying about Cisco Meeting Server vs. GoToMeeting and other solutions. Updated: November 2026.
920,574 professionals have used our research since 2012.