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Cisco Meeting Server vs GoToMeeting comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Meeting Server
Ranking in Virtual Meetings
11th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
GoToMeeting
Ranking in Virtual Meetings
6th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Virtual Meetings category, the mindshare of Cisco Meeting Server is 2.7%, down from 6.4% compared to the previous year. The mindshare of GoToMeeting is 3.2%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
GoToMeeting3.2%
Cisco Meeting Server2.7%
Other94.1%
Virtual Meetings
 

Featured Reviews

Ahmed Elrayes - PeerSpot reviewer
Voice Network Engineer at Raya Integration
A scalable tool useful to hold conferences and video meetings
I use Cisco Meeting Server for conferences and video meetings, which are crucial for my company The share screen option available during conferences is one of the best features of Cisco Meeting Server. In Cisco Meeting Server, GUI is an area of concern where improvements are required. In the…
Steve Abshire - PeerSpot reviewer
Information Systems Specialist III at a university with 10,001+ employees
It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work.
Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Meeting Server is an easy and less complex solution."
"The share screen option available during conferences is one of the best features of Cisco Meeting Server."
"What I like most about Cisco Meeting Server is its quick management. The solution also has a straightforward configuration."
"In summary, this is a good product that is very easy to use, and I recommend it."
"Cisco Meeting Server has the best technical support, so I'd rate support a five out of five."
"The UI is user-friendly and very good overall."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings."
"You can use the Cisco Meeting Server to set up conference calls and virtual meetings. Those are the two primary functions of Meeting Server. Most people in the company are using Microsoft Teams, so we only use Meeting Server when we have an internal meeting for all staff."
"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."
"We can record meetings and share the screen with participants."
"With GoToMeeting, I like that it works well for seminars and similar events. Finding a platform where multiple people can share their images, split the screen with content, and manage presentations smoothly is uncommon. It allows the presenter to handle questions, answers, and other opinions."
"GoToMeeting is an awesome product and it worked perfectly fine for us whether we used it through a browser or as a client."
"GoToMeeting is a nice program and they have a lot of features."
"The stability and performance of the solution were good."
"Even for somebody who does not have a lot of experience, they can easily use it."
"We like that this solution allows us to assign separate numbers to people without having to have a physical telephone system in place."
 

Cons

"A few features are missing on the Meetings app, like a recording function."
"In Cisco Meeting Server, GUI is an area of concern where improvements are required."
"What would make Cisco Meeting Server better is integrating it with Zoom and Teams so that you can connect or make a call through any of the two third-party solutions."
"A few features are missing on the Meetings app, like a recording function. My understanding is that you need to buy a separate recording solution. It's modular, so you have to enable some functions if you want to use them. For example, we had to enable the Mood function. Recording is the primary feature we'd like to see in the app."
"Cisco Meeting Server should include a feature to control another user's screen during a remote session."
"This is a difficult solution to install and it should be made easier."
"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."
"Many issues over time with phone echos and unusable audio."
"There may be more features available in, for example, Cisco WebEx."
"I would like to see better support for mobile devices."
"The new version crashes my ISP. I don't like the new version."
"The newer user interface takes a bit longer to get used to."
"We have had issues with stability."
"In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment."
 

Pricing and Cost Advice

"Cisco Meeting Server has reasonable licensing costs."
"Price-wise, Cisco Meeting Server is a product that falls in a mid-range category."
"Licensing fees are billed yearly."
"GoToMeeting is a little bit expensive compared to other products."
"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
"Negotiate for discounts."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Government
11%
Comms Service Provider
10%
Construction Company
9%
Construction Company
15%
Financial Services Firm
14%
Outsourcing Company
13%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with GoToMeeting?
The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...
What is your primary use case for GoToMeeting?
I use the solution when someone is comfortable using it, and I recommend using it.
 

Also Known As

Acano
No data available
 

Overview

 

Sample Customers

Starz
AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
Find out what your peers are saying about Cisco Meeting Server vs. GoToMeeting and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.