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DocStar ECM vs OpenText Content Manager comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DocStar ECM
Ranking in Enterprise Content Management
25th
Ranking in Document Management Software
11th
Average Rating
9.6
Number of Reviews
7
Ranking in other categories
No ranking in other categories
OpenText Content Manager
Ranking in Enterprise Content Management
13th
Ranking in Document Management Software
5th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
23
Ranking in other categories
File Archiving (3rd)
 

Mindshare comparison

As of November 2026, in the Enterprise Content Management category, the mindshare of DocStar ECM is 1.4%, up from 0.6% compared to the previous year. The mindshare of OpenText Content Manager is 3.4%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
OpenText Content Manager3.4%
DocStar ECM1.4%
Other95.2%
Enterprise Content Management
 

Featured Reviews

it_user255402 - PeerSpot reviewer
President/Owner with 51-200 employees
It has the flexibility to span across multiple departments, improving, for example, accounts-payable automation and contract management.
Ease of use Flexibility to span across multiple departments A/P Automation H/R On boarding Client/Vendor File Management Contract Management Not designed well for high-volume batch capture Does not display the images during the scanning process, so QC is always a post process Over 13…
Maurice Riverso - PeerSpot reviewer
Records Management Officer at ANZPAA
Our our official repository and it has disposal management and retention management
The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have some very compelling case studies with a very positive ROI."
"It has a robust search but has often been difficult for people to learn."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"This creates a more sustainable, competitive, government compliant, and secure solution in the long term which pays off on the investment."
"My advice to others is that they cannot go wrong with the solution."
"Eliminated the need for paper records."
"I did not face issues with the product's scalability...The solution's technical support is good."
"Customer Service: We appreciate HPE's team of resources, who assist us as issues arise."
"This is a wonderful product with many options."
 

Cons

"Not designed well for high-volume batch capture Does not display the images during the scanning process, so QC is always a post process"
"We now have 2 proxies, 5 distribution servers and about 40 IDOL engines with tons of data on CEs. It is a scalable solution, but we see performance degradation and maintenance nightmares."
"The system is difficult to navigate and understand the full scope of functionality available for end users to appreciate the value."
"I would like to see an improvement in the licensing process. It is very complicated and it seems to involve many different people throughout the entire process."
"We've had it for a year now, and since we started implementation it has been, to say softly, a nightmare."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"Users are intimidated by the Content Manager client application, especially when it comes to searching and managing content at an individual’s level."
"The ease of use should be addressed. If one is skillful then this will not present a problem, but a person who is not will be forced to struggle."
"Microsoft Office disabling the HPE Records Manager integration is an issue."
 

Pricing and Cost Advice

Information not available
"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
"The fees incurred are for the licensing and maintenance."
"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Construction Company
13%
Financial Services Firm
9%
Comms Service Provider
9%
Government
9%
Financial Services Firm
9%
Manufacturing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise6
Large Enterprise8
 

Also Known As

docSTAR eclipse
Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
 

Overview

 

Sample Customers

Gillette Pepsi CompaniesUnited Way of KnoxvilleUniversity of MichiganMohawk PaperCleveland IndiansThe City of CamdenPenn Foster Career SchoolCapital Cardiology AssociatesCollier Restaurant Group
Missouri State Courts
Find out what your peers are saying about Microsoft, IBM, Adobe and others in Enterprise Content Management. Updated: October 2026.
920,929 professionals have used our research since 2012.