GoToMeeting vs ScreenConnect comparison

GoTo and ConnectWise are both solutions in the Virtual Meetings category. GoTo is ranked #7 with an average rating of 9.5, while ConnectWise is ranked #10 with an average rating of 9.0. GoTo holds a 3.1% mindshare in VM, compared to ConnectWise’s 2.2% mindshare. Additionally, 88% of GoTo users are willing to recommend the solution, compared to 93% of ConnectWise users who would recommend it.

GoToMeeting

Read 26 GoToMeeting reviews

895 Views
886 Comparison Views

88% willing to recommend

ScreenConnect

Read 37 ScreenConnect reviews

2,044 Views
572 Comparison Views

93% willing to recommend

GoToMeeting

ScreenConnect

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

GoToMeeting and ScreenConnect compete in the online meeting and remote support markets. GoToMeeting seems favored for its user-friendly design and ease of access, while ScreenConnect stands out for its integration capabilities and robust remote support features.

Features: GoToMeeting offers high-definition video conferencing, reliable meeting scheduling, and an intuitive interface suitable for various professional settings. ScreenConnect provides strong remote access features, the ability to control client computers from a browser, and seamless integration capabilities.

Room for Improvement: GoToMeeting could enhance its technical support and offer deeper customization options to suit complex IT environments better. ScreenConnect might benefit from improving its user-friendliness for new users, offering more intuitive session management, and enhancing its interface design for a more modern look.

Ease of Deployment and Customer Service: GoToMeeting is known for its easy deployment process and responsive support options, appealing to businesses seeking quick implementation. ScreenConnect excels with customizable deployment and strong technical support, making it ideal for organizations with complex IT setups.

Pricing and ROI: GoToMeeting provides flexible pricing plans, offering a good return on investment for businesses focusing on communication solutions. ScreenConnect presents cost-effective plans that align with its robust feature set, delivering strong ROI in tech support scenarios.

To learn more, read our detailed GoToMeeting vs. ScreenConnect Report (Updated: February 2026).

Buyer's Guide

GoToMeeting vs. ScreenConnect

February 2026

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Helped 881,707 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToMeeting

Ranking in Virtual Meetings

7th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

ScreenConnect

Ranking in Virtual Meetings

10th

Average Rating

8.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Remote Access (14th), Remote Visual Support (3rd)

Mindshare comparison

As of February 2026, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.1%, down from 3.5% compared to the previous year. The mindshare of ScreenConnect is 2.2%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
GoToMeeting	3.1%
ScreenConnect	2.2%
Other	94.7%

Virtual Meetings

Featured Reviews

Gavin Tomlins

Chief Information Officer at a pharma/biotech company with 11-50 employees

Clunky with poor interface, lacks sufficient functionalities; it did reduce need for in-person meetings

We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor and needs to be reworked and the product is quite clunky in comparison to its competitors. It currently lacks the ability for sharing collaborative materials during a meeting. We also found that the ability to switch between audio and video configurations isn't as intuitive as in other applications. I generally do 20-30 hours of video conferencing a day, so it makes a difference to have these features. It doesn't integrate as easily into phone systems as well as other organizations and it doesn't integrate as easy into instant messaging and collaboration tools or into software solutions. In general, some of the functionalities need to be improved.

Read full review

Todd Blake

Senior IT Specialist at COMMUNITY HEALTH CONNECTIONS INC

Simple to set up, reasonable pricing, and useful remote control capabilities

I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The key advantage of GoToMeeting is the ability to use it without installing anything."

"With GoToMeeting, I like that it works well for seminars and similar events. Finding a platform where multiple people can share their images, split the screen with content, and manage presentations smoothly is uncommon. It allows the presenter to handle questions, answers, and other opinions."

"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."

"It's cost-effective."

"It's easy to set up."

"GoToMeeting's security is very good. I've never known anybody to crash a GoToMeeting."

"Reduced the need for physically commuting between offices."

"GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use."

More GoToMeeting pros

"You can bring up a command prompt remotely and execute commands without having to disturb the user."

"The unattended access functionality is a valuable feature, because I can go in at any time that I want, deploy fixes, or do maintenance."

"it gives me the ability to remotely connect to machines that I manage without user intervention."

"The ConnectWise ScreenConnect tool is very good for remote access."

"Setup was very straightforward. All I had to do was write a GPO on my domain controller and it automatically installed the agent that I downloaded from the software. I literally had to do nothing."

"ConnectWise Connect is very convenient as we can remote to a PC even when it is not within our LAN."

"It's very easy to use, very easy to understand. It gives us remote access to the PC without any issues."

"The initial setup is fairly straightforward."

More ScreenConnect pros

Cons

"The product itself doesn't stand out against other options on the market."

"The tool needs to have a virtual room where users can pass through. It also needs to integrate a real-time translator."

"I would like to see better support for mobile devices."

"GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure."

"In the next release, I would for it to incorporate files more efficiently from one computer to another when we covert things and send them out. I'm not sure if it's capable of that."

"Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches."

"The enrolment for a non-IT user should be easier. It should be simplified for non-IT users."

"Lacks ease of connectivity, calendar integrations, and third-party app integrations."

More GoToMeeting cons

"We have had issues. We have had circumstances, for reasons we don't know, where the service will stop running, and when the service stops running that computer no longer becomes reachable. We haven't really seen that so much on desktops, but we have seen that happen quite frequently on server operating systems, Server 2008, Server 2012. You can install the product and then a week down the road it will just stop."

"I was not thrilled with their support. I do not have a lot of time to deal with the attention which is needed to fix issues."

"Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment."

"Support for PAC files on the guest's side and support for proxy on the host's side. Currently, there is no support for guest-side PAC files or for the host-side proxy (which uses authentication)."

"There is one back-end issue that I am running into at some of locations where I login to provide support, and sometimes port 443 is blocked. That is what it uses to connect. So, I am having to do workarounds to get a session started."

"There could be improvement to the remote command line tools."

"I would like to see more overlap, meaning, I would like to be able to see what processes are running on a computer, for example, or what services are running."

"They could provide a toolbox for the plan I'm on."

More ScreenConnect cons

Pricing and Cost Advice

"Negotiate for discounts."

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"GoToMeeting is a little bit expensive compared to other products."

"We pay $3,000 USD for the service, yearly upfront."

"Good price and works well."

"The cloud version is relatively inexpensive, but the on-premise version is expensive if you do not need three technicians, only one or two for concurrent sessions."

"We pay $85 per month for each user for a ConnectWise package with multiple solutions."

"We pay an annual licensing fee."

"I download the product for free with ConnectWise RMM's license."

"It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android."

"Make sure you have enough licensing for all the techs that you have."

More ScreenConnect pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

12%

Marketing Services Firm

11%

Computer Software Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	6
Large Enterprise	7

Questions from the Community

What needs improvement with GoToMeeting?

The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...

See all answers

What is your primary use case for GoToMeeting?

I use the solution when someone is comfortable using it, and I recommend using it.

See all answers

What advice do you have for others considering GoToMeeting?

I rate the overall solution a nine out of ten.

See all answers

What do you like most about ConnectWise Control?

The product is really easy to deploy.

See all answers

What is your experience regarding pricing and costs for ConnectWise Control?

I download the product for free with ConnectWise RMM's license.

See all answers

What needs improvement with ConnectWise Control?

All the features provided by the product in terms of screen connectors have been good. There can be some complexities when running patches or when building up all the profiles, making them areas wh...

See all answers

Comparisons

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Compared 13% of the time

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TeamViewer Business vs ScreenConnect

Compared 7% of the time

BeyondTrust Remote Support vs ScreenConnect

Compared 6% of the time

GoTo Resolve vs ScreenConnect

Compared 5% of the time

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Product Reports

Buyer's Guide

GoToMeeting

January 2026

Download GoToMeeting product report

Buyer's Guide

ScreenConnect

January 2026

Download ScreenConnect product report

Also Known As

No data available

ConnectWise Control

Overview

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

GoTo

ScreenConnect offers seamless connections to desktops, mobiles, and other devices with top-tier security features. Empowering businesses through customizable branding, it facilitates real-time problem-solving and adapts to specific access needs with granular control.

ScreenConnect stands out by providing robust remote access solutions, enhanced with security like AES-256 encryption and two-factor authentication. Users appreciate the customization options, enabling them to white-label software to reflect their brand. The Support Premium edition includes ScreenConnect View, a live streaming feature assisting with real-time hardware troubleshooting through mobile cameras. It integrates smoothly with existing systems, offering unattended access, automatic reconnection, and session recording. However, there's room for improvement in user configuration options, file transfer capabilities, and security recognition. Overall, it supports a wide range of devices and browsers, ensuring session continuity even through reboots, making the setup process straightforward.

What are the key features of ScreenConnect?

Remote Access: Facilitates easy access across devices and browsers with strong performance.
Security: Includes AES-256 encryption and two-factor authentication for secure interactions.
Customization: Allows extensive branding options to align with company identity.
ScreenConnect View: Enables live streaming for real-time troubleshooting via users' device cameras.
Session Management: Offers unattended access and session recording for quality control.
Configurability: Provides granular permissions to tailor access according to team requirements.

What benefits and ROI can users expect from ScreenConnect reviews?

Ease of Use: Users find it intuitive for support and troubleshooting.
Cost-Effective: Competitive pricing enhances ROI.
Integration: Easy incorporation with existing security protocols and management tools.
Remote Management: Provides effective remote access reducing on-site support needs.
Efficiency: Increases productivity with robust performance and seamless functionality.

Businesses apply ScreenConnect for remote support, assisting with IT tasks and troubleshooting, often using unattended access functionalities. It's popular among teams of various sizes, aiding companies in managed services and client interactions. The tool's effectiveness makes it suitable for on-site-like remote assistance, though improvements in dual monitor management and domain integration are desired. User feedback highlights the necessity for enhanced onboarding, more intuitive configuration, and advanced reporting features, making it a versatile choice for remote support across industries.

ConnectWise

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

Jon Rosen Systems

Buyer's Guide

GoToMeeting vs. ScreenConnect

February 2026

Free Report: GoToMeeting vs. ScreenConnect

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