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Kiteworks vs OpenText Content Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kiteworks
Ranking in Enterprise Content Management
15th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Email Security (27th), Managed File Transfer (MFT) (7th), Content Collaboration Platforms (14th), Secure Email Gateway (SEG) (9th)
OpenText Content Manager
Ranking in Enterprise Content Management
13th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
23
Ranking in other categories
File Archiving (3rd), Document Management Software (5th)
 

Mindshare comparison

As of November 2026, in the Enterprise Content Management category, the mindshare of Kiteworks is 1.4%, up from 0.9% compared to the previous year. The mindshare of OpenText Content Manager is 3.4%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
OpenText Content Manager3.4%
Kiteworks1.4%
Other95.2%
Enterprise Content Management
 

Featured Reviews

KT
Associate Consultant at a tech consulting company with 10,001+ employees
Streamlined global file sharing with user-friendly interface and self-service capabilities
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifications, they can understand any disruptions are due to issues with their network or bandwidth rather than the site or Kiteworks. Additionally, I work from offshore India, and I told my client manager to communicate with the Kiteworks forum salesman regarding one feature. I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful.
Maurice Riverso - PeerSpot reviewer
Records Management Officer at ANZPAA
Our our official repository and it has disposal management and retention management
The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"As a file-sharing application, it's an absolute 10 out of 10."
"Kiteworks is easy to manage and maintain with a user-friendly interface and I recommend it to anyone that requires a file-sharing system that supports SFTP."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"The most useful feature of this solution is to share files with external parties and we can use this functionality to share files internally too."
"The solution can be used remotely, including from mobiles, and it's easy to upload and share files."
"The solution removes the limitations with file attachment size that is found with regular email."
"I did not face issues with the product's scalability...The solution's technical support is good."
"We are required to have a robust Records Management system, and it does this job."
"This is a wonderful product with many options."
"Sharing of documents, reduction of duplication, and the ability to manage retention, disposition and overall records management have been significant benefits for our organization."
"The product is valuable generally due to its wide use and acceptance in the public sector in my region."
"The product allows us to run our Notice of Destructions seamlessly and produces our annual folders with ease."
"Go for it."
"Customer Service: We appreciate HPE's team of resources, who assist us as issues arise."
 

Cons

"There is one particular thing that is a nuisance."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"We mainly had stability issues with kiteworks, where we were pushing the limits of its capability."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"File location could be improved."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"We've had it for a year now, and since we started implementation it has been, to say softly, a nightmare."
"Many users have expressed that it is too hard to find what they are looking for."
"Microsoft Office disabling the HPE Records Manager integration is an issue."
"Many projects I've worked on encounter issues in production relating to load balancing and throttling where systems cannot cope with the volumes and capacity of transactional processing."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"I would like to see an improvement in the licensing process. It is very complicated and it seems to involve many different people throughout the entire process."
"We now have 2 proxies, 5 distribution servers and about 40 IDOL engines with tons of data on CEs. It is a scalable solution, but we see performance degradation and maintenance nightmares."
"We have not yet utilized the web version, as we encountered a few issues during testing."
 

Pricing and Cost Advice

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
"The price of Kiteworks is reasonable."
"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
"The fees incurred are for the licensing and maintenance."
"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Comms Service Provider
11%
Government
10%
Manufacturing Company
8%
Government
9%
Financial Services Firm
9%
Manufacturing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Large Enterprise11
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise6
Large Enterprise8
 

Questions from the Community

What is Kiteworks?
Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...
What needs improvement with Kiteworks?
I'm not a network expert, however, there must be some room for improvement. Perhaps there could be a notification to users about their bandwidth or network packet loss. If users receive such notifi...
What advice do you have for others considering Kiteworks?
Scalability is impressive. It can be highly available, resilient, and scalable infrastructure. I can confidently give it a nine. It suits any level of organization, whether a small setup with two a...
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Also Known As

Accellion
Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
 

Overview

 

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
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Find out what your peers are saying about Kiteworks vs. OpenText Content Manager and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.