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Laserfiche vs OpenText Content Manager comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Laserfiche
Ranking in Enterprise Content Management
22nd
Ranking in Document Management Software
8th
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
OpenText Content Manager
Ranking in Enterprise Content Management
13th
Ranking in Document Management Software
5th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
23
Ranking in other categories
File Archiving (3rd)
 

Mindshare comparison

As of November 2026, in the Enterprise Content Management category, the mindshare of Laserfiche is 2.0%, up from 1.9% compared to the previous year. The mindshare of OpenText Content Manager is 3.4%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
OpenText Content Manager3.4%
Laserfiche2.0%
Other94.6%
Enterprise Content Management
 

Featured Reviews

CB
Consultant DMS/ECM at NSI IT Software & Services (Cegeka Group)
A powerful solution that offers BPM and automation to assist with our digital transformation
We use this solution for DMS, ECM, scan and imaging, plus workflows and forms solutions spread over the entire company This is a very complete and powerful solution. No code: We can address all of the features and functionalities with computer-minded people without having to call the IT Dept or…
Maurice Riverso - PeerSpot reviewer
Records Management Officer at ANZPAA
Our our official repository and it has disposal management and retention management
The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is a very complete and powerful solution."
"Eliminated the need for paper records."
"This creates a more sustainable, competitive, government compliant, and secure solution in the long term which pays off on the investment."
"Go for it."
"This is a wonderful product with many options."
"I did not face issues with the product's scalability...The solution's technical support is good."
"Customer Service: We appreciate HPE's team of resources, who assist us as issues arise."
"The product can be integrated with different solutions."
"The product allows us to run our Notice of Destructions seamlessly and produces our annual folders with ease."
 

Cons

"We would like to see more features for RPA and AI."
"This system eats up a lot of staff time for support, administration, and use."
"The ease of use should be addressed."
"It has extensive configuration restrictions for administrators and file extension limitations. Clunky in look and feel."
"Microsoft Office disabling the HPE Records Manager integration is an issue."
"Many projects I've worked on encounter issues in production relating to load balancing and throttling where systems cannot cope with the volumes and capacity of transactional processing."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"We've had it for a year now, and since we started implementation it has been, to say softly, a nightmare."
"I would like to see an improvement in the licensing process. It is very complicated and it seems to involve many different people throughout the entire process."
 

Pricing and Cost Advice

Information not available
"The fees incurred are for the licensing and maintenance."
"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
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Top Industries

By visitors reading reviews
Government
18%
Construction Company
8%
Comms Service Provider
8%
University
8%
Government
9%
Financial Services Firm
9%
Manufacturing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise6
Large Enterprise8
 

Also Known As

No data available
Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
 

Overview

 

Sample Customers

D.L. Evans, College of the Desert, Community Action, Tompkins County, Hanson McClain, Olmsted County, Old Line Bank, Steinhafels, CIRCOR Pibiviesse
Missouri State Courts
Find out what your peers are saying about Microsoft, IBM, Adobe and others in Enterprise Content Management. Updated: October 2026.
920,769 professionals have used our research since 2012.