LeadSquared vs Oracle CRM comparison

LeadSquared and Oracle are both solutions in the CRM category. LeadSquared is ranked #29 with an average rating of 7.5, while Oracle is ranked #7 with an average rating of 8.0. LeadSquared holds a 0.9% mindshare in CRM, compared to Oracle’s 1.1% mindshare. Additionally, 85% of LeadSquared users are willing to recommend the solution, compared to 90% of Oracle users who would recommend it.

LeadSquared

Read 6 LeadSquared reviews

1,373 Views
1,085 Comparison Views

85% willing to recommend

Oracle CRM

Read 42 Oracle CRM reviews

2,530 Views
2,024 Comparison Views

90% willing to recommend

LeadSquared

Oracle CRM

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Executive SummaryUpdated on Dec 19, 2024

Oracle CRM and LeadSquared compete in the customer relationship management space, each offering unique features. LeadSquared has an advantage with its extensive features, despite Oracle CRM being strong in pricing and support.

Features: Oracle CRM offers strong integration, automation tools, and advanced analytics, serving as a comprehensive solution for managing customer relationships. LeadSquared provides strong lead management, marketing automation, and customizable workflows, highly valued for efficient processes.

Room for Improvement: Oracle CRM could enhance its user interface, simplify customization options, and improve manual process handling to reduce errors. LeadSquared may benefit from offering more integration options, enhancing its data analysis capabilities, and expanding CRM functionalities.

Ease of Deployment and Customer Service: Oracle CRM's deployment is complex due to its extensive suite and integration needs, often requiring significant resources, while its customer service is comprehensive but slow. LeadSquared offers a straightforward deployment process, allowing quicker adoption and provides responsive support.

Pricing and ROI: Oracle CRM typically involves high initial setup costs due to its infrastructure and customization yet offers scalability over time. LeadSquared presents attractive pricing with a quicker ROI through low setup expenses and nimble deployment.

To learn more, read our detailed LeadSquared vs. Oracle CRM Report (Updated: March 2026).

Buyer's Guide

LeadSquared vs. Oracle CRM

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.1

LeadSquared automations streamline processes and enhance marketing strategies, though some users report no noticeable ROI.

Sentiment score

4.1

Users experience varied benefits, with some noting significant cost savings and efficiency, while others face user experience limitations.

We do not need to manually update tasks since automations are configured to trigger and update the status automatically when specific conditions are met, thus saving both time and money on configurations.

Manojkumar Reddy

Associate Technology Consultant at a tech vendor with 10,001+ employees

Once the lead is captured, it is assigned to the particular sales group based on the region the lead comes from, thus reducing manual intervention.

Dinnepati Janindra

Senior Systems Engineer at a tech vendor with 10,001+ employees

For more quotes and insights, download the LeadSquared report

No quotes available

For more quotes and insights, download the Oracle CRM report

Customer Service

Sentiment score

7.8

LeadSquared's support is responsive and friendly, rated 8/10, though issue resolution may take 10-15 days.

Sentiment score

6.3

Oracle CRM's 24/7 global support is effective but inconsistent, with varying user experiences in response times and assistance.

The customer support for LeadSquared is pretty good.

Dinnepati Janindra

Senior Systems Engineer at a tech vendor with 10,001+ employees

For more quotes and insights, download the LeadSquared report

I would rate the technical support of Oracle an eight, as ten is the best.

Omair Bokhari

Head Of IT Operations at fatima group

For more quotes and insights, download the Oracle CRM report

Scalability Issues

Sentiment score

8.3

LeadSquared is scalable and supports growth, but may not be cost-effective for larger enterprises; users plan increased adoption.

Sentiment score

7.1

Oracle CRM is praised for scalability and flexibility, but requires careful configuration, especially for on-premises setups.

No quotes available

For more quotes and insights, download the LeadSquared report

No quotes available

For more quotes and insights, download the Oracle CRM report

Stability Issues

Sentiment score

7.9

Users find LeadSquared reliable and stable, rating its performance highly for being quick and free of crashes.

Sentiment score

7.4

Oracle CRM is reliable and handles complex tasks well, with most users rating it between seven and ten.

No quotes available

For more quotes and insights, download the LeadSquared report

We haven't really had any technical challenges with Oracle CRM.

reviewer2114835

Information Security Executive at a comms service provider with 1,001-5,000 employees

Regarding the stability of Oracle CRM, nobody is facing any major issues in terms of infrastructure problems whether it is Oracle CRM, Salesforce, or SAP CRM; they are all the same, especially with cloud-based SaaS.

reviewer2758776

IT Consultant at a tech services company with 51-200 employees

For more quotes and insights, download the Oracle CRM report

Room For Improvement

LeadSquared requires UI improvements, AI capabilities, better reporting, standardized systems, and cost management for additional users.

Oracle CRM is criticized for its outdated interface, costly customization, slow performance, poor integration, and complex deployment.

The Loan Origination System (LOS) needs to be productized instead of making it a customized solution every time.

Dinnepati Janindra

Senior Systems Engineer at a tech vendor with 10,001+ employees

For more quotes and insights, download the LeadSquared report

It's already integrated into our environment, so moving to something else will require a massive investment and change in strategy that we as an organization are not prepared to embark on just yet.

reviewer2114835

Information Security Executive at a comms service provider with 1,001-5,000 employees

It could be improved with better quality for response time and empathy with the client's operations.

reviewer2758776

IT Consultant at a tech services company with 51-200 employees

Our organizational processes were so complex that they needed to be mapped properly to the solution.

Omair Bokhari

Head Of IT Operations at fatima group

For more quotes and insights, download the Oracle CRM report

Setup Cost

LeadSquared offers moderate subscription pricing at 30 euros per user monthly, becoming costly for large enterprises.

Oracle CRM is pricey but offers scalable, flexible models suitable for enterprises requiring extensive database and scalability features.

Pricing is based on the subscription for the number of users using the platform.

Dinnepati Janindra

Senior Systems Engineer at a tech vendor with 10,001+ employees

Compared to other top-niche products, they are less, and it is good.

Manojkumar Reddy

Associate Technology Consultant at a tech vendor with 10,001+ employees

For more quotes and insights, download the LeadSquared report

No quotes available

For more quotes and insights, download the Oracle CRM report

Valuable Features

LeadSquared enhances productivity and conversion rates with automation, integration, customization, scalability, simple setup, and AI innovations.

Oracle CRM offers customizable, scalable solutions with seamless integration and analytics, enhancing sales, marketing, and service operations efficiently.

LeadSquared is currently working on many features including auto WhatsApp messages, chatbot messages, and reporting functionalities, integrating AI for custom reports, and allowing users to master the data and put it into tables.

Manojkumar Reddy

Associate Technology Consultant at a tech vendor with 10,001+ employees

After implementing LeadSquared, we convert most leads into successful leads, and productivity is also getting improved as we configured the automation part.

Dinnepati Janindra

Senior Systems Engineer at a tech vendor with 10,001+ employees

For more quotes and insights, download the LeadSquared report

The biggest advantage of Oracle CRM for me is the process coverage, ease of use, the UI, and obviously a good amount of analytics; these are the few strengths and seamless integration with any platform.

reviewer2758776

IT Consultant at a tech services company with 51-200 employees

Our sales team uses all those analytics for identifying customer trends, reviewing the geography, the territorial data, and the pain points of the customer, and from there, they draw conclusions and inferences regarding which areas to improve and how to take things to the market.

Omair Bokhari

Head Of IT Operations at fatima group

Currently it's meeting all our needs, hence the migration about six months ago that we moved from on-premise to OCI, to the cloud-based platform to add additional capacity and analytics.

reviewer2114835

Information Security Executive at a comms service provider with 1,001-5,000 employees

For more quotes and insights, download the Oracle CRM report

Categories and Ranking

LeadSquared

Ranking in CRM

29th

Ranking in Marketing Automation

9th

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle CRM

Ranking in CRM

7th

Ranking in Marketing Automation

5th

Average Rating

7.8

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the CRM category, the mindshare of LeadSquared is 0.9%, up from 0.7% compared to the previous year. The mindshare of Oracle CRM is 1.1%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Mindshare Distribution
Product	Mindshare (%)
Oracle CRM	1.1%
LeadSquared	0.9%
Other	98.0%

CRM

Featured Reviews

Manojkumar Reddy

Associate Technology Consultant at a tech vendor with 10,001+ employees

Lead management has boosted sales and automations save time in loan origination workflows

LeadSquared offers many features based on the selected pricing, whether it is a standard or premium option, allowing users to capture and manage all leads, categorize them into different segments, and ensure no lead goes unnoticed. LeadSquared helps me categorize leads by capturing them from social media or other platforms. When a lead is captured, the sales team gets in touch with the person who made the inquiry, and when they receive updates via phone call or email, they can update the lead's status automatically through automation. LeadSquared is currently working on many features including auto WhatsApp messages, chatbot messages, and reporting functionalities, integrating AI for custom reports, and allowing users to master the data and put it into tables.

Read full review

reviewer2758776

IT Consultant at a tech services company with 51-200 employees

Has improved process coverage and integration while offering strong analytics and user experience

The analytics and reporting functionalities of Oracle CRM are good. I would rate them eight to nine out of ten, but it slightly falls behind Salesforce, which is much more advanced in terms of meeting the process and analytics part. The integration of Oracle CRM with other Oracle applications is seamless; that's not a problem at all. The biggest advantage of Oracle CRM for me is the process coverage, ease of use, the UI, and obviously a good amount of analytics; these are the few strengths and seamless integration with any platform. The multichannel service support has an impact on my customer service operations.

Read full review

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Top Industries

By visitors reading reviews

Outsourcing Company

17%

Comms Service Provider

13%

Financial Services Firm

Government

University

12%

Financial Services Firm

11%

Educational Organization

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	2
Large Enterprise	23

Questions from the Community

What do you like most about LeadSquared?

The most valuable feature of LeadSquared is the customization.

See all answers

What is your experience regarding pricing and costs for LeadSquared?

Since we use the enterprise solution, a lot of costs are involved. However, we use it because it helps us with our use case. We have an annual renewable license for LeadSquared.

See all answers

What needs improvement with LeadSquared?

The solution’s UI could be more user-friendly.

See all answers

What do you like most about Oracle CRM?

The most valuable feature is the ability to automatically enrich deals by connecting to APIs. This allows me to gather additional information about companies, number of employees, and data from the...

See all answers

What is your experience regarding pricing and costs for Oracle CRM?

The price of Oracle CRM in Vietnam is high, which is a concern. Clients must buy the license once, and if there are updates in the year, they need to buy the new version.

See all answers

What needs improvement with Oracle CRM?

I wouldn't say that the deployment was the time-consuming aspect that is the room for improvement; our organizational processes were so complex that they needed to be mapped properly to the solutio...

See all answers

Comparisons

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Compared 9% of the time

ACT! vs LeadSquared

Compared 8% of the time

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Compared 11% of the time

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SAP CRM vs Oracle CRM

Compared 10% of the time

Microsoft Dynamics CRM vs Oracle CRM

Compared 9% of the time

Teneo vs Oracle CRM

Compared 6% of the time

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Product Reports

Buyer's Guide

CRM

March 2026

Download LeadSquared product report

Buyer's Guide

Oracle CRM

March 2026

Download Oracle CRM product report

Also Known As

No data available

Market2Lead

Overview

LeadSquared is a complete customer acquisition platform for businesses. It combines the features offered by both CRMs as well as Marketing Automation software, and thus brings your Sales and Marketing teams on the same page. It lets you :- 1. Automate lead capture from all sources 2. Run email, SMS and drip marketing campaigns 3. Prioritize amongst leads using quality and engagement scoring 4. Track lead activity on your website, landing pages, emails and calls, and 5. Access deep analytics about your sales and marketing activities. It is best fit for businesses in the Education, Real Estate, Financial Services, Health & Wellness, Travel & Hospitality, and Software sectors.

LeadSquared

On demand CRM with contextual intelligence, adaptive business planning, and analytics. Supports cloud integration with Outlook and mobile devices, as well as sales and marketing applications. Multi-tenancy or single-tenancy options available.

Oracle

Sample Customers

Byju's Classes, Randstad, Trivago, Scripbox, Zoomcar, Quikr, Amberjack, Mettl, Flipkart, iNurture, Vedantu, Eton University, IIHT, NIIT, IILM, Ashoka University, BML Munjal University, O2 Spa, Body Craft, Acron Group, The Deltin Group,

Turk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology

Buyer's Guide

LeadSquared vs. Oracle CRM

March 2026

Free Report: LeadSquared vs. Oracle CRM

Find out what your peers are saying about LeadSquared vs. Oracle CRM and other solutions. Updated: March 2026.

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