LeadSquared vs Oracle CRM comparison

LeadSquared and Oracle are both solutions in the CRM category. LeadSquared is ranked #24 with an average rating of 9.0, while Oracle is ranked #11 with an average rating of 7.6. LeadSquared holds a 0.8% mindshare in CRM, compared to Oracle’s 1.0% mindshare. Additionally, 94% of LeadSquared users are willing to recommend the solution, compared to 90% of Oracle users who would recommend it.

LeadSquared

Read 9 LeadSquared reviews

2,679 Views
2,090 Comparison Views

94% willing to recommend

Oracle CRM

Read 43 Oracle CRM reviews

4,466 Views
3,305 Comparison Views

90% willing to recommend

LeadSquared

Oracle CRM

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Executive SummaryUpdated on Jun 3, 2026

Oracle CRM and LeadSquared both compete in the CRM market. Oracle CRM has an edge in terms of scalability and comprehensive features for large enterprises, while LeadSquared stands out with its cost-effectiveness and user-friendly automation capabilities.

Features: Oracle CRM offers extensive customization, integration with a variety of business applications, and robust data management tools. Its modular design aids in reducing operational costs through efficient deployment. LeadSquared excels in automating workflows, providing seamless lead management tools, and offering integration with popular apps. It also features a user interface that promotes ease of use, enhancing productivity and efficiency.

Room for Improvement: Oracle CRM could improve its user interface and simplify the integration of new technologies, with users desiring better UI design and reporting features. Enhancements in Oracle's cloud capabilities are also sought after. LeadSquared could benefit from improvements in system stability and more feature-rich offerings, as well as focusing on enhancing its telephony integration and fixing bugs in advanced search functions.

Ease of Deployment and Customer Service: Oracle CRM provides flexible deployment options, both on-premises and cloud-based, which are ideal for large-scale businesses needing comprehensive solutions. Its dedicated customer support is resource-intensive. In contrast, LeadSquared focuses on cloud deployment, offering an efficient and cost-effective approach that caters to businesses of varying sizes, though there is room for enhancing the effectiveness of customer support.

Pricing and ROI: Oracle CRM is noted for its scalability and feature richness despite higher costs, which some large enterprises find justified by the resulting operational improvements. LeadSquared's more affordable pricing model aligns well with small to mid-sized businesses, providing a satisfactory ROI through its subscription-based pricing and user-friendly features, making it a strong choice for budget-conscious organizations.

To learn more, read our detailed LeadSquared vs. Oracle CRM Report (Updated: June 2026).

Buyer's Guide

LeadSquared vs. Oracle CRM

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

5.8

LeadSquared enhances efficiency by centralizing data, automating tasks, and improving conversion rates, sales, and lead management, with varied ROI.

Sentiment score

3.8

Oracle CRM users report mixed financial results with improved efficiency, cost reductions, yet limited concrete ROI statistics available.

We do not need to manually update tasks since automations are configured to trigger and update the status automatically when specific conditions are met, thus saving both time and money on configurations.

Manojkumar Reddy

Associate Technology Consultant at a tech vendor with 10,001+ employees

The conversion rates, too, are better; they used to be lower, but they are now up by 30 to 35%.

Anuj Tiwari

Gtm Operator, Lead Generator at 404Minds Technologies

With LeadSquared implementation and the reach it allows through automations, click-to-call, and other built-in features, connectivity rate with leads has increased.

Shakti Anand

Senior Manager- Admissions at Sector 125

For more quotes and insights, download the LeadSquared report

No quotes available

For more quotes and insights, download the Oracle CRM report

Customer Service

Sentiment score

6.9

LeadSquared's customer service is highly praised for responsive, friendly, and professional assistance, despite occasional long technical resolution times.

Sentiment score

6.0

Oracle CRM support is praised for responsiveness and helpfulness, despite occasional delays in critical issue responses.

It is easy to reach the team over a call if needed.

Shakti Anand

Senior Manager- Admissions at Sector 125

My issue was resolved professionally and I was very satisfied with the assistance I received.

reviewer2856129

Growth Associate at a educational organization with 11-50 employees

Customer support for LeadSquared is responsive and helpful.

Anuj Tiwari

Gtm Operator, Lead Generator at 404Minds Technologies

For more quotes and insights, download the LeadSquared report

I would rate the technical support of Oracle an eight, as ten is the best.

Omair Bokhari

Head Of IT Operations at fatima group

For more quotes and insights, download the Oracle CRM report

Scalability Issues

Sentiment score

6.5

LeadSquared is scalable and effective for diverse businesses, though potentially costly for large enterprises expanding globally.

Sentiment score

7.1

Oracle CRM offers highly rated scalability, especially with its cloud version, accommodating diverse organizational needs and sizes effectively.

Reducing the headache and costs of integration involved when using services provided by the main service provider itself.

Shakti Anand

Senior Manager- Admissions at Sector 125

Regarding LeadSquared's scalability, I think it should expand more internationally.

reviewer2856129

Growth Associate at a educational organization with 11-50 employees

For more quotes and insights, download the LeadSquared report

I think it's scalable because we are a company with almost a hundred thousand people.

Patrick Ernsten

Biz Opd Esd Strategist At Broadcom Inc. at Broadcom Inc.

For more quotes and insights, download the Oracle CRM report

Stability Issues

Sentiment score

8.0

LeadSquared is praised for its stability and reliability, with most users rating its performance highly despite minor downtime.

Sentiment score

7.4

Oracle CRM is stable and reliable, with high user satisfaction despite occasional technical and connectivity issues.

LeadSquared is quite stable.

reviewer2856129

Growth Associate at a educational organization with 11-50 employees

LeadSquared is stable overall, but I have faced downtime a couple of times, usually during rain or similar events, lasting for two to three minutes.

Anuj Tiwari

Gtm Operator, Lead Generator at 404Minds Technologies

For more quotes and insights, download the LeadSquared report

We haven't really had any technical challenges with Oracle CRM.

reviewer2114835

Information Security Executive at a comms service provider with 1,001-5,000 employees

Regarding the stability of Oracle CRM, nobody is facing any major issues in terms of infrastructure problems whether it is Oracle CRM, Salesforce, or SAP CRM; they are all the same, especially with cloud-based SaaS.

reviewer2758776

IT Consultant at a tech services company with 51-200 employees

For more quotes and insights, download the Oracle CRM report

Room For Improvement

LeadSquared requires user interface improvements, enhanced integrations, simplified analytics, reliable automation, seamless vendor integration, and faster support.

Oracle CRM needs improved microservices, updated UI, reduced costs, better integration, and enhanced support to compete with Salesforce.

I think we have workflows, but they are lacking compared to platforms such as GHL and others.

Anuj Tiwari

Gtm Operator, Lead Generator at 404Minds Technologies

Improving the Converse feature, which is currently complex, will impact costing; however, if Converse is implemented, there would be no need to associate with other life or chatbots.

Shakti Anand

Senior Manager- Admissions at Sector 125

It would be great if LeadSquared allowed hosting a complete website with front-end UI/UX integration alongside the CRM.

reviewer2856129

Growth Associate at a educational organization with 11-50 employees

For more quotes and insights, download the LeadSquared report

It's already integrated into our environment, so moving to something else will require a massive investment and change in strategy that we as an organization are not prepared to embark on just yet.

reviewer2114835

Information Security Executive at a comms service provider with 1,001-5,000 employees

When a client asks for any support, they're often in real trouble and need a prompt response.

reviewer2758776

IT Consultant at a tech services company with 51-200 employees

Reporting is really bad.

Patrick Ernsten

Biz Opd Esd Strategist At Broadcom Inc. at Broadcom Inc.

For more quotes and insights, download the Oracle CRM report

Setup Cost

LeadSquared is cost-effective with annual user-based licensing, suitable for small to medium businesses; larger firms consider alternatives.

Oracle CRM's scalable, subscription-based pricing is costly but offers flexibility and comprehensive support for large enterprises.

Compared to other top-niche products, they are less, and it is good.

Manojkumar Reddy

Associate Technology Consultant at a tech vendor with 10,001+ employees

The pricing was good; we negotiated, and since we are a small business, he understood our needs and provided good pricing.

Anuj Tiwari

Gtm Operator, Lead Generator at 404Minds Technologies

However, the basic problem with LeadSquared is that they tend to project pricing on the higher side and want to compensate by getting clients to take additional services that are required.

Shakti Anand

Senior Manager- Admissions at Sector 125

For more quotes and insights, download the LeadSquared report

No quotes available

For more quotes and insights, download the Oracle CRM report

Valuable Features

LeadSquared streamlines operations with customizable automation, robust CRM functions, and seamless app integration, boosting productivity and conversion rates.

Oracle CRM provides customizable, scalable solutions with seamless integration, enhanced reporting, and comprehensive customer data management for efficient business operations.

When a lead is captured, the sales team gets in touch with the person who made the inquiry, and when they receive updates via phone call or email, they can update the lead's status automatically through automation.

Manojkumar Reddy

Associate Technology Consultant at a tech vendor with 10,001+ employees

LeadSquared provides a bot facility that sends leads in real-time, which are considered hot leads because students directly land on the website to search for programs at Amity University, leading to high conversion chances.

Shakti Anand

Senior Manager- Admissions at Sector 125

Once I create a segment or label of contacts, I can use the automation for that label, which significantly reduces my workload.

reviewer2856129

Growth Associate at a educational organization with 11-50 employees

For more quotes and insights, download the LeadSquared report

The biggest advantage of Oracle CRM for me is the process coverage, ease of use, the UI, and obviously a good amount of analytics; these are the few strengths and seamless integration with any platform.

reviewer2758776

IT Consultant at a tech services company with 51-200 employees

Currently it's meeting all our needs, hence the migration about six months ago that we moved from on-premise to OCI, to the cloud-based platform to add additional capacity and analytics.

reviewer2114835

Information Security Executive at a comms service provider with 1,001-5,000 employees

The solution serves end-to-end customer relationship management which includes sales cloud, e-commerce cloud, and marketing cloud.

Erick Kathurima

Technology Consultant at Clarinox Technologies Kenya

For more quotes and insights, download the Oracle CRM report

Categories and Ranking

LeadSquared

Ranking in CRM

24th

Ranking in Marketing Automation

7th

Average Rating

8.0

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle CRM

Ranking in CRM

11th

Ranking in Marketing Automation

5th

Average Rating

7.8

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2026, in the CRM category, the mindshare of LeadSquared is 0.8%, up from 0.8% compared to the previous year. The mindshare of Oracle CRM is 1.0%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Mindshare Distribution
Product	Mindshare (%)
Oracle CRM	1.0%
LeadSquared	0.8%
Other	98.2%

CRM

Featured Reviews

Shakti Anand

Senior Manager- Admissions at Sector 125

Automation has transformed admissions follow-up and now drives higher lead-to-fee conversions

LeadSquared can be improved on various parameters. The platform should onboard various other vendors, such as a voice bot, which is a crucial requirement in the current market. LeadSquared is currently in the development phase of a voice bot, which is essential for connecting with prospective leads in a short duration. Improving the Converse feature, which is currently complex, will impact costing; however, if Converse is implemented, there would be no need to associate with other life or chatbots. Converse would suffice the requirement for voice and chatbots, and the voice AI could also replace the voice bot currently sought in the market. Regarding reporting, it has become easier with the new UI platform, but the reporting section can still be improved by providing an easier view for the analytics section. The current setup is slightly complex for a normal sales user to access and understand reports pulled from LeadSquared. The analytics section needs improvement, and there are filters that also require work. Triggering the number of leads that have not been connected after multiple dialing attempts requires multiple combinations through advanced filter options to pull out that data, which is complex for sales users. Certain tabs based on customer requirements and customization should become more accessible for the calling team to help them achieve connected call goals.

Read full review

reviewer2758776

IT Consultant at a tech services company with 51-200 employees

Has improved process coverage and integration while offering strong analytics and user experience

The analytics and reporting functionalities of Oracle CRM are good. I would rate them eight to nine out of ten, but it slightly falls behind Salesforce, which is much more advanced in terms of meeting the process and analytics part. The integration of Oracle CRM with other Oracle applications is seamless; that's not a problem at all. The biggest advantage of Oracle CRM for me is the process coverage, ease of use, the UI, and obviously a good amount of analytics; these are the few strengths and seamless integration with any platform. The multichannel service support has an impact on my customer service operations.

Read full review

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Top Industries

By visitors reading reviews

University

23%

Construction Company

16%

Outsourcing Company

10%

Financial Services Firm

University

11%

Financial Services Firm

10%

Manufacturing Company

10%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	16

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	2
Large Enterprise	25

Questions from the Community

What is your experience regarding pricing and costs for LeadSquared?

The pricing and setup cost were challenging to negotiate; LeadSquared provided high pricing but this was managed through negotiation. However, the basic problem with LeadSquared is that they tend t...

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What needs improvement with LeadSquared?

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What is your primary use case for LeadSquared?

LeadSquared is utilized to capture leads and call on the data for lead to form conversion. When a prospective candidate searches for courses at one of the Amity University campuses on the website, ...

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What is your experience regarding pricing and costs for Oracle CRM?

The price of Oracle CRM in Vietnam is high, which is a concern. Clients must buy the license once, and if there are updates in the year, they need to buy the new version.

See all answers

What needs improvement with Oracle CRM?

I'm not a big fan of the reporting functionality, but I do appreciate some of the functionalities and connections with each other. Reporting is really bad. Reporting is not good, so we use a lot of...

See all answers

What is your primary use case for Oracle CRM?

My main use case for Oracle CRM is to check contracts, checking renewal information, so contract-wise, commercial-wise, device information, and also customer contact information and product adoptio...

See all answers

Comparisons

Kapture CRM vs LeadSquared

Compared 11% of the time

Zoho CRM vs LeadSquared

Compared 10% of the time

ExtraaEdge vs LeadSquared

Compared 9% of the time

CRMNEXT vs LeadSquared

Compared 7% of the time

ACT! vs LeadSquared

Compared 7% of the time

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Salesforce Sales Cloud vs Oracle CRM

Compared 9% of the time

Siebel CRM vs Oracle CRM

Compared 7% of the time

Microsoft Dynamics CRM vs Oracle CRM

Compared 7% of the time

SAP CRM vs Oracle CRM

Compared 6% of the time

Teneo vs Oracle CRM

Compared 5% of the time

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Product Reports

Buyer's Guide

LeadSquared

June 2026

Download LeadSquared product report

Buyer's Guide

Oracle CRM

June 2026

Download Oracle CRM product report

Also Known As

No data available

Market2Lead

Overview

LeadSquared offers customizable CRM features that integrate seamlessly with existing systems, making it a valuable tool for automation and lead management with varied pricing options. It efficiently supports tasks, enhancing workflow through automation and integration with apps like Shopify and telephony systems.

LeadSquared's capabilities in lead conversion and efficiency improvement are recognized through its comprehensive CRM functionalities, providing insights into sales performance with call and email tracking alongside intuitive dashboards. While users experience efficiency gains and growth in their customer base, some areas require enhancement, including workflow automation, telephony integration, and stability in handling large campaigns. Addressing these stability issues with potential improvements in customer service response times and expanding functionalities like chatbots would significantly enhance user satisfaction.

What are the key features of LeadSquared?

Customizable Integrations: Easily integrates with existing systems like Shopify and telephony apps
Automation: Streamlines tasks, saving time and increasing efficiency
Lead Management: Efficiently captures and manages leads
Insightful Dashboards: Provides in-depth performance tracking through call and email tracking

What benefits or ROI indicators should users check in reviews?

Lead Conversion Improvement: Noticeable increase in lead conversion rates
Efficiency Gains: Significant time savings and task automation
Customer Base Growth: Enhanced ability to expand customer reach
Ease of Use: Minimal training needed for CRM capabilities

Industries such as real estate, education, and finance leverage LeadSquared as a central CRM system to capture and handle leads efficiently. It facilitates B2B and B2C sales processes by automating lead management and integrating essential communication tools like telephony and WhatsApp, resulting in improved sales efficiency and optimized customer interactions.

LeadSquared

Oracle CRM offers customizable features with seamless application integration, robust analytics, and efficient data management to support diverse business processes, ensuring scalability and ease of use, though it requires UI and integration enhancements for improved performance and support.

Oracle CRM is a comprehensive customer relationship management solution catering to sales, marketing, and service management needs. It provides real-time and batch integration tools, cross-channel support, and forecasting capabilities that enhance business decision-making and reduce operational costs. Users can manage leads, segment customers, and maintain loyalty programs while integrating seamlessly with ERP systems and BI solutions. The platform's modular approach facilitates targeted implementations, although users find areas for improvement in its complicated system, non-intuitive interface which adapts slowly to new technologies, and high cost, contributing to complex customization and technical challenges.

What are the key features of Oracle CRM?

Customization: Tailors functionalities to specific business processes
Integration: Connects with existing applications seamlessly
Analytics and Reporting: Provides insights and comprehensive reports
Data Management: Efficiently organizes customer information
Scalability: Grows alongside company needs

What benefits and ROI should users expect from Oracle CRM?

Reduced Operational Costs: Streamlined processes enhance efficiency
Enhanced Decision-Making: Advanced analytics offer actionable insights
Improved Customer Management: Supports comprehensive relationship handling
Targeted Implementations: Modular design allows focused solutions
Increased Flexibility: Adapts to changing business requirements

Oracle CRM is implemented across industries for financial management, compliance, customer claims tracking, and database management. It provides solutions for lead management and customer segmentation, especially in sectors requiring seamless ERP and BI solution integration to enhance customer management and operational efficiency.

Oracle

Sample Customers

Byju's Classes, Randstad, Trivago, Scripbox, Zoomcar, Quikr, Amberjack, Mettl, Flipkart, iNurture, Vedantu, Eton University, IIHT, NIIT, IILM, Ashoka University, BML Munjal University, O2 Spa, Body Craft, Acron Group, The Deltin Group,

Turk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology

Buyer's Guide

LeadSquared vs. Oracle CRM

June 2026

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