LogMeIn Pro vs TeamViewer Tensor comparison

GoTo and TeamViewer are both solutions in the Remote Access category. GoTo is ranked #26, while TeamViewer is ranked #9. GoTo holds a 1.6% mindshare in VUS, compared to TeamViewer’s 3.9% mindshare. Additionally, 86% of GoTo users are willing to recommend the solution, compared to 100% of TeamViewer users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 7, 2024

LogMeIn Pro and TeamViewer Tensor compete in the remote access solutions category. While users value LogMeIn Pro for pricing and support, TeamViewer Tensor's advanced feature set makes it a preferred choice for many.

Features:Users value LogMeIn Pro's seamless file transfer, efficient remote printing capabilities, and easy-to-use interface. TeamViewer Tensor is praised for its robust security features, versatile cross-platform compatibility, and advanced session recording functionalities. TeamViewer Tensor’s advanced functionalities give it a slight edge over LogMeIn Pro.

Room for Improvement:Users suggest that LogMeIn Pro could enhance its multi-monitor support, improve remote performance under low bandwidth, and offer better mobile app integration. For TeamViewer Tensor, users request a smoother update process, quicker customer service response times, and improved usability for non-technical users.

Ease of Deployment and Customer Service:LogMeIn Pro is noted for its straightforward deployment and responsive customer service. TeamViewer Tensor, while requiring a more complex setup, provides excellent customer support once deployed. The differences lie in the ease of initial deployment and support levels.

Pricing and ROI:LogMeIn Pro is commended for its reasonable setup costs and solid return on investment. TeamViewer Tensor, although more expensive, offers high value thanks to its extensive features and enhanced security measures. Users recognize that higher costs are justified by TeamViewer Tensor’s comprehensive offering.

To learn more, read our detailed LogMeIn Pro vs. TeamViewer Tensor Report (Updated: February 2026).

Buyer's Guide

LogMeIn Pro vs. TeamViewer Tensor

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of February 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.1%, down from 9.5% compared to the previous year. The mindshare of LogMeIn Pro is 1.6%, up from 1.3% compared to the previous year. The mindshare of TeamViewer Tensor is 3.9%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Market Share Distribution
Product	Market Share (%)
Microsoft Intune	9.1%
TeamViewer Tensor	3.9%
LogMeIn Pro	1.6%
Other	85.4%

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

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Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Good remote services feature and easy to setup

With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.

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IanWeekes

Technical Architect at National Grid

A cost-effective cloud solution to work on multiple devices

TeamViewer Tensor supports internal and external customers with IT support issues, enabling them to work on multiple operating systems and devices, such as laptops, desktops, tablets, and phones We focused on ensuring seamless connectivity to all devices and operating systems. At the time of its…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool's most valuable feature is Autopilot."

"I like Intune's ability to install software to a device remotely and push policy through the Azure portal."

"The most valuable feature is that we can manage workstations or Android devices remotely without needing the device to be connected to our local network."

"Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow."

"The insights, even though we're talking about charts and graphs, are super valuable to customers who might not otherwise know what's in their ecosystem or the current state of things within their ecosystem."

"I have seen a return on investment with Microsoft Intune, as it has saved me resources; previously, I managed my infrastructure with a team of around six to seven members, but after transitioning to the Microsoft Intune hybrid model, I am able to manage it with just one resource, allowing me to cut costs significantly, around 50-60 lakhs."

"Intune's most valuable features are its device management capabilities, particularly its centralized integration with other Microsoft stack components."

"The biggest thing for us is enforcing logins only from devices that are managed by Intune."

More Microsoft Intune pros

"If I could give it an 11 out of 10 I would, but I definitely give it a 10. It saves me time, it saves me headaches, it saves me a lot of problems, and I'm able to fix things quickly and move on. I can get in and out of the computer without anyone really even knowing that I fixed something."

"It's even simple to remotely add a computer to our group. We can send a link to that computer and they just follow the prompts on the screen and they are ready to go - we can access it. It's very user-friendly."

"I can use it for training, which I have done. As a person sits in front of the computer they can watch what I do, or I can watch what they do."

"They recently included the Kaspersky Security Suite as part of their Central Product."

"You don't have to remember the password and the login all the time. Once you get it in there, it's in there, and you can go about your business."

"The remote services feature is definitely the most valuable, along with the capability to print remotely."

"It must have been straightforward. My IT person set it up for me. It is a friendly program."

"Being able to remote access my computer means I can work at night from my house."

More LogMeIn Pro pros

"The most valuable feature of TeamViewer Tensor is the remote access."

"This product is very simple to use and you can connect whether you are behind a firewall or not."

"Remote desktop sharing is one valuable feature of the solution."

Cons

"We would like to see the ability to use multiple personas on a device, similar to Samsung Knox, included in future updates."

"What would make this product better is adding more security policies and features in the next upgrade."

"The reporting part needs improvement, and it would be beneficial if it could integrate with third-party tools instead of just Power BI."

"However, due to access limitations, we are unable to deploy certain security features on end-user devices."

"Since the devices are configured over the Internet, whatever policy we apply from the compliance portal does not reflect immediately on the endpoint."

"Microsoft Intune is currently overpriced."

"Lacks the ability to deploy more ways of management, managing devices and processing the policies."

"I have experienced downtime, bugs, and glitches. I rate it a seven because when we have bugs or instability in Microsoft Intune, we need to wait for the backend from Microsoft Intune to resolve issues and we can't deliver solutions to clients because we need to wait for action plans and related processes."

More Microsoft Intune cons

"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."

"It's never cheap enough. If we got it for free, that would be perfect. But I know it's not and won't be free. It's always going to be too expensive for me because we're a small company."

"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."

"Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot."

"Unfortunately, LogMeIn is a long ways from being perfect. It has a lot of really great features, though they don't always work well."

"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."

"The only issue is that they could have a tier between 10 seats and 50."

"Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more."

More LogMeIn Pro cons

"Having the ability to create subgroups and delegate permissions to the group members would be a helpful addition."

"The SSO feature of the solution may sometimes not function perfectly…Pricing might be improved for TeamViewer Tensor."

"The solution could include more AI (Artificial Intelligence)."

Pricing and Cost Advice

"For organizations that are a Microsoft shop, the pricing is compelling."

"All security solutions worldwide are expensive. Microsoft has allowed a small scale of features within Microsoft Intune for cost-efficient solutions. If you want the full suite, you need to invest more to gain better security features."

"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."

"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."

"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."

"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."

"Pricing can be improved."

"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."

More Microsoft Intune pricing and cost advice

"Pricing has been going up for just going back and forth between two computers. Last year I called and complained, they gave me a deal. This year, it's gone up to $350. I'm looking for a new source. It seems to be getting expensive for me to look back and forth. Come up with a different level of service for just communicating with two computers; I use it, maybe, five minutes a day."

"The company does not scale the price based upon use."

"It is very good."

"I think it's competitively priced. I haven't priced it out since we started with it, but the yearly subscription fee is worth it. It's not outrageous, and I believe that it's worth it for our company to pay the fees for the use of the product."

"If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package."

"I did not deal with the financial aspect but my impression is that they are more expensive."

"It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit."

"My company needs to make annual payments toward the licensing cost of the product. There are no extra costs in addition to the standard license fees of the product."

More LogMeIn Pro pricing and cost advice

"The pricing is a little bit on the higher side."

"I rate pricing a ten on a scale from one to ten, where one is low and ten is high. There are no additional costs attached to the licensing of the solution."

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Top Industries

By visitors reading reviews

Computer Software Company

10%

Manufacturing Company

10%

Financial Services Firm

10%

Government

Manufacturing Company

10%

Comms Service Provider

10%

Marketing Services Firm

Financial Services Firm

Manufacturing Company

14%

Computer Software Company

12%

Retailer

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	121
Midsize Enterprise	47
Large Enterprise	157

By reviewers
Company Size	Count
Small Business	11
Large Enterprise	5

No data available

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Earn 20 points

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

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Compared 6% of the time

Microsoft Entra ID vs Microsoft Intune

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Compared 19% of the time

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Compared 15% of the time

BeyondTrust Remote Support vs LogMeIn Pro

Compared 12% of the time

TeamViewer Business vs LogMeIn Pro

Compared 11% of the time

GoToMyPC vs LogMeIn Pro

Compared 5% of the time

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TeamViewer Business vs TeamViewer Tensor

Compared 63% of the time

BeyondTrust Remote Support vs TeamViewer Tensor

Compared 6% of the time

Microsoft Remote Desktop Services vs TeamViewer Tensor

Compared 5% of the time

TeamViewer Pilot vs TeamViewer Tensor

Compared 4% of the time

LogMeIn Rescue vs TeamViewer Tensor

Compared 4% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

January 2026

Download Microsoft Intune product report

Buyer's Guide

LogMeIn Pro

January 2026

Download LogMeIn Pro product report

Buyer's Guide

Remote Access

February 2026

Download TeamViewer Tensor product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Helping people and businesses access their digital lives from virtually anywhere, on any device.

GoTo

TeamViewer Tensor™ is a cloud-based enterprise connectivity platform enabling large-scale IT management framework deployments quickly and easily. Built upon the world’s largest remote connection infrastructure already covering 200 countries and connecting more than 2 billion devices, TeamViewer Tensor™ scales linearly to the needs of your enterprise, providing the industry’s leading connectivity and real-time support tools in a convenient, ready-to-deploy SaaS environment.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

The North Face, Slingbox, Lutron, The Weather Company

GE Oil & Gas, Android Police, Smartlaunch

Buyer's Guide

LogMeIn Pro vs. TeamViewer Tensor

February 2026

Free Report: LogMeIn Pro vs. TeamViewer Tensor

Find out what your peers are saying about LogMeIn Pro vs. TeamViewer Tensor and other solutions. Updated: February 2026.

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