Microsoft Entra ID vs OpenText Identity Manager comparison

Microsoft and OpenText are both solutions in the Identity Management (IM) category. Microsoft is ranked #2 with an average rating of 8.6, while OpenText is ranked #17 with an average rating of 8.0. Microsoft holds a 8.9% mindshare in IAM, compared to OpenText’s 2.0% mindshare. Additionally, 95% of Microsoft users are willing to recommend the solution, compared to 87% of OpenText users who would recommend it.

Microsoft Entra ID

Read 266 Microsoft Entra ID reviews

25,586 Views
5,629 Comparison Views

95% willing to recommend

OpenText Identity Manager

Read 18 OpenText Identity Manager reviews

1,759 Views
1,337 Comparison Views

87% willing to recommend

Microsoft Entra ID

OpenText Identity Manager

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

OpenText Identity Manager and Microsoft Entra ID are competitors in the identity management sector. Microsoft Entra ID holds an advantage due to its extensive feature set and strong integration capabilities, making it more attractive even with price considerations.

Features: OpenText Identity Manager is known for its exceptional compliance and security monitoring, efficient role-based access control, and automation of identity lifecycle. Microsoft Entra ID offers comprehensive integration with Microsoft services, enhanced security, and sophisticated multi-factor authentication.

Room for Improvement: OpenText Identity Manager could benefit from easier integration with non-proprietary systems, more user-friendly interfaces, and additional scalability options. Microsoft Entra ID could be improved with more flexible customization options for diverse environments, better support for non-Microsoft applications, and more granular pricing transparency for enterprises.

Ease of Deployment and Customer Service: OpenText Identity Manager provides versatile deployment options that fit various IT environments, backed by strong customer support for setup and troubleshooting. Microsoft Entra ID offers seamless deployment within the Microsoft ecosystem, aided by detailed support documentation and efficient assistance, making it ideal for Microsoft-centric customers.

Pricing and ROI: OpenText Identity Manager involves higher initial costs with significant investment in custom configurations, yet offers ROI through its customization capabilities. Microsoft Entra ID features scalable pricing models aligned with Microsoft cloud services, offering cost-effectiveness and faster ROI within Microsoft-integrated infrastructures.

To learn more, read our detailed Microsoft Entra ID vs. OpenText Identity Manager Report (Updated: December 2025).

Buyer's Guide

Microsoft Entra ID vs. OpenText Identity Manager

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Entra ID

Ranking in Identity Management (IM)

2nd

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

266

Ranking in other categories

Single Sign-On (SSO) (1st), Authentication Systems (1st), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Access Management (1st), Microsoft Security Suite (2nd)

OpenText Identity Manager

Ranking in Identity Management (IM)

17th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

User Provisioning Software (9th)

Mindshare comparison

As of February 2026, in the Identity Management (IM) category, the mindshare of Microsoft Entra ID is 8.9%, down from 12.5% compared to the previous year. The mindshare of OpenText Identity Manager is 2.0%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity Management (IM) Market Share Distribution
Product	Market Share (%)
Microsoft Entra ID	8.9%
OpenText Identity Manager	2.0%
Other	89.1%

Identity Management (IM)

Featured Reviews

Dewey Phillips

Senior Information Security Engineer at a financial services firm with 1,001-5,000 employees

Implementing seamless integration boosts secure access and supports Zero Trust

What I appreciate the most about Microsoft Entra ID is that it integrates seamlessly with all the Defender products and is easy to use. Microsoft Entra ID's integration capabilities influence our Zero Trust model by allowing us to enforce our Zero Trust model. Conditional access policies allow us to leverage Microsoft Entra ID to verify that devices signing in to our cloud services are coming from registered devices, and that people are passing all the other requirements we have in order to complete sign-on or conditional access policies. Since implementing Microsoft Entra ID, I've observed changes in the frequency and nature of identity-related security incidents. The organization already had it implemented when I arrived, and I've been working to enhance it. Better configuration of Microsoft Entra ID has allowed us to better protect our organization from threats. Having it alone isn't a solution, but ensuring proper configuration goes a long way in preventing future compromises. My company's approach to defending against token theft and nation-state attacks has evolved since implementing Microsoft Entra ID. We haven't experienced any known compromises from nation-state attacks, and implementing newer features gives me more confidence in our protection. Regarding device-bound passkeys in Microsoft Authenticator and our approach to phishing-resistant authentication, we are currently implementing Microsoft Entra ID certificate-based authentication. Adding a strong form of MFA is important as we found it to be the most cost-effective way. While other solutions might be equally or more secure, they are significantly more expensive. Having worked as an IT consultant mainly with the Microsoft stack across various industries, I have experience with different identity management solutions. Microsoft Entra ID remains the best option. The major advantages when comparing it to Okta include integration with Defender products, Defender for Identities' integration with conditional access policies, and insider threat management integration for blocking sign-ins based on risk factors. The enhancement of Microsoft Entra ID's implementation is relatively straightforward. My main concern is the occasional lack of documentation and the frequency of changes, which can make feature location challenging.

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reviewer2401464

Architect at a consultancy with 51-200 employees

Updates systems quickly and does not have a limit on the number of users

NetIQ does not have a limit on the number of users. The tool is secure by nature. It can have more than one billion users. Event-based systems know what has to be changed. SQL-based systems can only change using time and date. Event-based systems provide immediate results, while SQL-based systems need time to sync. It is totally different from a security perspective. Event-based systems can update all the systems in seconds or minutes. Other systems do it within 24 hours. The basic event-based system is AI-driven. It has some kind of robotics and programming. Other tools need programming. I like systems that have prebuilt ideas of security. NetIQ has been in the market for a long period. It has all the systems and connectors. There is not much coding. We just need to configure the products. We need not do any programming. I haven't seen any other product that needs only configuration to do the job. Most products in the market are SQL-based. They need programming. Some service providers who sell other products to customers do not sell NetIQ because they can make more money by selling solutions that need more consultancy and programming. More hours lead to more money.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would rate Microsoft Entra ID a ten out of ten."

"The implementation of Microsoft Entra ID has positively impacted my secure access to apps or resources in my environment because I appreciate that it has SSO, so you can use it for signing on to a whole bunch of different applications that are also running in your enterprise, and it is generally very good for governance of getting people access to whatever they need."

"The most valuable feature of this solution is that is easy to use."

"Microsoft Entra ID has helped the company with user identities, user device management, and endpoint management."

"The most valuable feature is Conditional Access, and we use it extensively."

"It is great for mom-and-pop shops or small businesses that are truly coming into the enterprise ecosystem and that have not come from a legacy environment."

"Azure Active Directory's single sign-on feature has been helpful because users don't need to authenticate again and again each time they access it. Users only need to sign in the first time, and Azure handles everything. We haven't experienced any errors or security-related issues in the past four years. Many people use our protection servers from outside, requiring multi-factor authentication. Each authentication is logged precisely."

"Entra ID's ability to sync with the local Active Directory provides redundancy, allowing authentication via cloud features even if the local Active Directory faces issues. The SSO features with app registrations are also crucial, as we use Azure globally, allowing role and permission assignments directly from Entra."

More Microsoft Entra ID pros

"The main value lies in the simplicity of implementation, as well as its customized look and feel."

"NetIQ does not have a limit on the number of users."

"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."

"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."

"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."

"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."

"I like the eDirectory feature."

"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."

More OpenText Identity Manager pros

Cons

"The conditional access rules are a little limiting. There's greater scope for the variety of rules and conditions you could put in that rules around a more factual authentication for other users. If you have an Azure AD setup, you can then connect to other people's Azure AD, but you don't have a huge amount of control in terms of what you can do. Greater control over guest users and guest access would be better. It's pretty good as it is but that could be improved."

"I give it a five because it depends on who you get; some people are awesome, and some people, I can find answers through Google before I get a response from them, so it just all depends on the engineer."

"The most challenging aspect I found was the creation of organizational units and specific domains. They have a tool called Bastion, which is expensive and a little bit confusing."

"The technical support has room for improvement."

"Microsoft support has some room for improvement. I avoid contacting them because it can be time-consuming. They don't necessarily find the solution, but you have to be on call for them to connect and do things on your system remotely. You have to schedule a time to meet with them, and it's somewhat inconvenient."

"Some systems do not integrate very well with Azure AD. We thought of going for Okta, but later on we were able to achieve it, but not the way we wanted. It was not as easy as we thought it would be. The integration was not very seamless."

"The solution can improve the educational portion because it is an administration cost."

"Sometimes, what one customer may like, another may not like it. We have had customers asking, "Why is Microsoft forcing us to do this?" For example, when you use Exchange Server on-premise, then you can customize it for your company and these customizations are unlimited. However, if you use Exchange Online or with Microsoft 365, then your ability to make modifications is limited. So, only the cloud versus is limited."

More Microsoft Entra ID cons

"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."

"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."

"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."

"The interface is old and outdated, and the design software seems archaic."

"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."

"The integrations must be made easier."

"The vendor must provide an easier console for configuring things for smaller customers."

"NetIQ Identity Manager could improve by updating the user portal, it is out of date."

More OpenText Identity Manager cons

Pricing and Cost Advice

"Licensing fees are paid monthly."

"It's really affordable."

"The P1 version costs $6 per user per month."

"From a pricing standpoint, with all the services that we get, we are okay. I do not see a problem with the pricing structure. We are getting our money's worth."

"The pricing depends on the use case and can be negotiated based on volume."

"Compared to other Microsoft products, the cost is not too expensive. There's a free tier available, though it doesn't include all features. Overall, it's well-priced."

"Pricing could always be better. You pay the premium for Microsoft. Sometimes, it is worth it, and at other times, you wish to have more licensing options, especially for smaller companies."

"Microsoft Entra ID's pricing is reasonable."

More Microsoft Entra ID pricing and cost advice

"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."

"The price of the solution is a bit high and could be reduced."

"You just need to be aware that the more systems you connect, the more license fees you have to pay."

"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."

"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."

"The solution is quite affordable."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

Manufacturing Company

Government

Manufacturing Company

Financial Services Firm

Computer Software Company

Marketing Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	85
Midsize Enterprise	38
Large Enterprise	155

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	6

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?

We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...

See all answers

What is your experience regarding pricing and costs for Azure Active Directory?

My experience with the pricing, setup costs, and licensing of Microsoft Entra ID is that it is decent.

See all answers

What needs improvement with Azure Active Directory?

I think Microsoft Entra ID could be improved by assigning permissions to nested groups in the next release.

See all answers

What do you like most about NetIQ Identity Manager?

The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by ...

See all answers

What is your experience regarding pricing and costs for NetIQ Identity Manager?

The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it as a service for a large number of users, it is the cheapest tool we can get. Th...

See all answers

What needs improvement with NetIQ Identity Manager?

The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how to use the product. The vendor must provide an easier console for configuring thi...

See all answers

Comparisons

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Compared 24% of the time

Microsoft Intune vs Microsoft Entra ID

Compared 5% of the time

Okta Platform vs Microsoft Entra ID

Compared 5% of the time

SailPoint Identity Security Cloud vs Microsoft Entra ID

Compared 4% of the time

Amazon Cognito vs Microsoft Entra ID

Compared 3% of the time

More Microsoft Entra ID Competitors

SailPoint Identity Security Cloud vs OpenText Identity Manager

Compared 15% of the time

One Identity Manager vs OpenText Identity Manager

Compared 8% of the time

One Identity Active Roles vs OpenText Identity Manager

Compared 6% of the time

EVOLVEUM midPoint vs OpenText Identity Manager

Compared 6% of the time

Microsoft Identity Manager vs OpenText Identity Manager

Compared 5% of the time

More OpenText Identity Manager Competitors

Product Reports

Buyer's Guide

Microsoft Entra ID

January 2026

Download Microsoft Entra ID product report

Buyer's Guide

OpenText Identity Manager

January 2026

Download OpenText Identity Manager product report

Also Known As

Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator

Novell Identity Manager

Interactive Demo

Microsoft

Demo not available

OpenText

Overview

Microsoft Entra ID is an advanced identity and access management service offering seamless single sign-on, multifactor authentication, and centralized user access across applications, enhancing security and efficiency for organizations transitioning to cloud-based environments.

Recognized for its centralized management, Microsoft Entra ID significantly boosts organizational security by integrating features such as conditional access and identity protection. It supports a wide array of applications, facilitating a secure transition from on-premises to scalable cloud environments. By adopting robust security measures and flexible identity management, organizations can streamline operations and ensure consistent user experiences. However, challenges like confusing licensing costs, outdated documentation, and limited integration with non-Microsoft applications persist. Enhancements in technical support, interface design, and more granular permissions are needed to address these issues effectively.

What are the key features of Microsoft Entra ID?

Seamless Single Sign-On: Allows users to access multiple applications with one set of credentials.
Multifactor Authentication: Adds an extra layer of security by requiring multiple forms of verification.
Conditional Access: Provides adaptive policies to ensure the right access under the right conditions.
Identity Protection: Detects and responds to potential vulnerabilities and threats.
Privileged Identity Management: Controls and monitors access to critical resources.

What benefits should users expect when evaluating Microsoft Entra ID?

Enhanced Security: Protects against unauthorized access and data breaches.
Operational Efficiency: Centralizes identity management to reduce administrative tasks.
Scalability: Supports growth by accommodating evolving IT environments.
Cost Management: Facilitates cost control through centralized systems and automated processes.

In healthcare, Microsoft Entra ID facilitates secure patient record access and compliance with industry regulations. Financial institutions rely on it for robust security measures in safeguarding client data. In the education sector, it streamlines access to online resources for students and faculty. Global enterprises benefit from its ability to manage complex identity frameworks across multiple regions, ensuring reliable security amidst increasing cyber threats.

Microsoft

OpenText Identity Manager provides event-driven capabilities with real-time synchronization and integration across multiple systems. Known for its flexibility, it offers features like password sync, access management, and directory synchronization.

OpenText Identity Manager is a comprehensive identity management platform, designed to support role-based provisioning and seamless integration of external systems. Its notable features include the Designer and Analyzer tools and robust self-service password management, enhancing its usability. Organizations leverage its event-driven architecture for real-time synchronization and detailed tracing, facilitating efficient identity management across different data sources. However, enhancements in Windows OS compatibility, user interface modernization, and cloud support are needed. Training remains crucial, given the system's complexity and unique language.

What are the Key Features of OpenText Identity Manager?

Real-time Synchronization: Event-driven architecture enables instant updates across systems.
Role Based Provisioning: Streamlines managing roles and permissions within organizations.
Flexible Integration: Connects with multiple data sources, enhancing system interoperability.
Password Synchronization: Simplifies password management across platforms.
Access Management: Offers tools to manage permissions and security with ease.

Why Consider OpenText Identity Manager in Reviews?

Comprehensive Support: Offers identity lifecycle management, enhancing user experience.
Security Enhancements: Improves compliance management and access control.
Scalability: Efficiently supports large-scale enterprise environments.
Integration Capabilities: Connects seamlessly with existing infrastructure.

In industries ranging from large corporations to local banks, OpenText Identity Manager supports account provisioning and access management, primarily through Active Directory integration. By connecting with applications like Oracle, PeopleSoft, and Office 365, it facilitates lifecycle and compliance management. Its deployment aids training and real-world application with single sign-on options for internal applications, providing a comprehensive identity management solution for diverse environments.

OpenText

Sample Customers

Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.

Sheetz

Buyer's Guide

Microsoft Entra ID vs. OpenText Identity Manager

December 2025

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