Microsoft Teams vs Workplace by Facebook comparison

Why PeerSpot?

Microsoft and Meta are both solutions in the Enterprise Social Software category. Microsoft is ranked #2 with an average rating of 8.7, while Meta is ranked #15. Microsoft holds a 6.8% mindshare in ESS, compared to Meta’s 2.8% mindshare. Additionally, 95% of Microsoft users are willing to recommend the solution, compared to 100% of Meta users who would recommend it.

Microsoft Teams

Read 181 Microsoft Teams reviews

11,668 Views
5,717 Comparison Views

95% willing to recommend

Workplace by Facebook

Read 5 Workplace by Facebook reviews

1,366 Views
1,052 Comparison Views

100% willing to recommend

Microsoft Teams

Workplace by Facebook

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Executive SummaryUpdated on Jan 23, 2025

Workplace by Facebook and Microsoft Teams compete in the business communication and collaboration space. Workplace by Facebook excels in social networking integration, whereas Microsoft Teams has a more comprehensive feature set, giving it an upper hand.

Features: Workplace by Facebook provides intuitive messaging, live video streaming, and group chat functionalities. Microsoft Teams offers integrated calendars, real-time document editing, and seamless Office 365 suite integration.

Room for Improvement: Workplace by Facebook could enhance API integration, improve its customer support, and expand its feature set beyond social interactions. Microsoft Teams might benefit from optimizing memory consumption, enhancing performance for larger teams, and improving ease of use for new users.

Ease of Deployment and Customer Service: Microsoft Teams integrates smoothly with existing Microsoft infrastructures and benefits from extensive customer support. Workplace by Facebook offers easy adoption due to its familiar interface but lacks in-depth customer service.

Pricing and ROI: Workplace by Facebook offers flexible pricing for cost-effective communication solutions and provides a good ROI in socially interactive environments. Microsoft Teams, with higher initial investments due to licensing, can offer significant ROI through advanced collaboration tools, particularly for organizations using Microsoft Office products.

To learn more, read our detailed Microsoft Teams vs. Workplace by Facebook Report (Updated: September 2026).

Buyer's Guide

Microsoft Teams vs. Workplace by Facebook

September 2026

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Helped 920,769 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Teams

Ranking in Enterprise Social Software

2nd

Average Rating

8.4

Reviews Sentiment

6.6

Number of Reviews

181

Ranking in other categories

Virtual Meetings (3rd)

Workplace by Facebook

Ranking in Enterprise Social Software

15th

Average Rating

7.8

Reviews Sentiment

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2026, in the Enterprise Social Software category, the mindshare of Microsoft Teams is 6.8%, down from 11.8% compared to the previous year. The mindshare of Workplace by Facebook is 2.8%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Social Software Mindshare Distribution
Product	Mindshare (%)
Microsoft Teams	6.8%
Workplace by Facebook	2.8%
Other	90.4%

Enterprise Social Software

Featured Reviews

Ayush Saxena

Engineer at a comms service provider with 10,001+ employees

Collaboration has transformed daily work and supports seamless global voice communication

Microsoft Teams could be improved, especially regarding contact center solutions which have a growing need for omnichannel capabilities, integrating with external platforms such as social media and email for a unified experience. Minor improvements might include reintroducing features such as GPU options available in classic Microsoft Teams to address issues in modern Microsoft Teams related to video meetings and content sharing. Furthermore, essential information such as who started or ended recordings should be more accessible in the Microsoft Teams admin center. I rate it a nine because Microsoft Teams occasionally experiences glitches in the client, leading to missing chat history or other transient issues. The performance issues with the desktop client and the support service complexities contribute to my rating being less than perfect. I have not identified any other improvements needed for Microsoft Teams.

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Aryan Singh1

Product Manager at Infozion

Offers good integration features but needs to offer more flexibility in the language option offered

There are a couple of things that can be improved in the tool. When we are talking about communications, the tool has interoperable cataloging. The only thing that needs a certain level of improvement within Meta is the vernacular, which can be dependent, as we cannot choose the process of communication that is happening in it. After I launch a bot, if I move from one country to another, and if the entire communication is happening in German, while I have just moved from France, and I need to buy a particular choice of vehicle, then I would want the entire communication to happen in my language. What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation. If I want to have a conversation in French, there is a very limited selection. Until and unless a conversation is triggered from a particular language, we do not have the option to choose another language. The tool gives you flexibility in the language, but that is on the business and not on the customer, which sometimes limits the approachability aspect.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Microsoft Teams is much easier to collaborate, and its meetings are quite easy to explain things."

"It is easy to share files online in real time with Microsoft Teams."

"The transcription feature is great."

"Organizing a meeting is very simple to do."

"We like it because it makes it easy to communicate, chat, make video calls, and schedule meetings with people."

"Arranging online meetings is the most valuable feature of Microsoft Teams."

"The tool is very useful since it helps us to share documents and make calls."

"The integration of online jobs and documents is one of the most valuable aspects of the solution. The ability to integrate tasks and to assign tasks to certain people is great."

More Microsoft Teams pros

"The product was easy to use."

"The tool's integration feature benefited the workflow...it helped centralize communication."

"The solution is used as a knowledge platform for sharing knowledge and information that everybody can easily access."

"Storage is the best thing about the solution."

"The biggest lesson we have learned from working with Workplace is that we should have made the change a lot earlier."

"A full-featured collaboration tool that is as easy to use as Facebook."

Cons

"I would like to see more customization options in the product such as more integration with other tools."

"Inability to call into meetings."

"The tool's AI feature works well for English. However, it should also work for other languages, such as Vietnamese."

"One challenge I've encountered with the tool is that it's not as intuitive as it could be. For example, when making invitations or initiating calls, it often takes two or three clicks to get started, which feels less efficient compared to other tools like Zoom. The interface seems to have too much functionality packed into one environment."

"People might think it is too complicated or that it looks too complicated at the beginning."

"The remote control needs some improvement."

"They should include AI features in the solution."

"The mobile application needs improvement."

More Microsoft Teams cons

"The conferencing feature does not work well with multiple parties or locations."

"The implementation could be made easier."

"There needs to be a restriction on who can download content."

"The product should allow users to assign tasks and automate processes."

"What Meta does not allow as of now is that if I am reaching out to you in French, then only you can have the conversation in French. You cannot select a language in the middle of a conversation."

Pricing and Cost Advice

"The tool is cheaper than Google Meet. I rate it a three out of four."

"Microsoft Teams is expensive compared to other solutions."

"Microsoft Teams is a cheap solution because it's included in the Microsoft 365 suite."

"Microsoft Teams comes with a yearly subscription, which is not very expensive."

"The tool's price is high and I would rate it an eight out of ten."

"The tool's price is high. We purchase Microsoft Office 365 on per user basis and we get support also on that basis."

"If you have clients who do not have a computer and are joining with their phones it's an additional fee of $5.00 per user."

"The solution has a reasonable price in the market."

More Microsoft Teams pricing and cost advice

"The cost has become one-tenth of the cost in comparison to the old techniques. As we were able to qualify and nurture these leads, the overall cost of the entire sales process was reduced."

"The regular package costs us $4 per user per month."

"The solution seemed expensive to me."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Outsourcing Company

12%

Construction Company

11%

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	66
Midsize Enterprise	46
Large Enterprise	77

No data available

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Teams?

From an organizational point of view, the pricing and setup costs for Microsoft Teams are right, especially since it integrates all the new technologies coming to market, including AI and various A...

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What needs improvement with Microsoft Teams?

One issue is that now it requires the presenter to initiate the meeting. Previously, anyone could quickly become a presenter, but now I have to ask or request for the presentation. This can cause p...

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What is your primary use case for Microsoft Teams?

My primary use case for Microsoft Teams is day-to-day communication and collaboration with colleagues across different teams and locations. I use it for chats, virtual meetings, sharing documents a...

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Product Reports

Buyer's Guide

Microsoft Teams

October 2026

Download Microsoft Teams product report

Buyer's Guide

Enterprise Social Software

October 2026

Download Workplace by Facebook product report

Also Known As

MS Teams

Facebook Workplace, Facebook at Work

Overview

Microsoft Teams combines robust communication tools with seamless collaboration features. It supports video calls, chat, and integrates with Microsoft 365, enhancing remote work productivity.

Microsoft Teams offers a unified platform for effective communication and collaboration. It excels in video and audio call quality, supports file sharing, and facilitates real-time collaboration. Its integration with Microsoft 365, OneDrive, and SharePoint streamlines document management and enhances team productivity. Challenges include improving integration with third-party tools, optimizing memory usage, and refining the interface navigation. Key areas for enhancement include customization, task management, and multi-platform consistency. Nevertheless, Teams is pivotal for project management, communication, and document sharing across distributed teams.

What are the most important features of Microsoft Teams?

Seamless Communication: High-quality video and audio calls with reliable connectivity.
Real-Time Collaboration: Effective screen sharing and chat retention boost productivity.
Integration with Microsoft 365: Streamlined document management with OneDrive and SharePoint.
Comprehensive Task Management: Unified platform for managing tasks and scheduling meetings.
Robust File Sharing: Efficient data sharing and collaboration tools for teams.

What benefits and ROI can users expect?

Improved Productivity: Enhances remote work by streamlining communication and collaboration.
Efficient Document Management: Simplifies sharing and storage with integrated tools.
Enhanced Decision-Making: Facilitates team engagement and collaboration for better outcomes.
Streamlined Operations: Unifies tasks, messaging, and meetings on a single platform.

Microsoft Teams supports diverse industries by connecting collaborators across different locations. It is widely used for team collaboration, messaging, file sharing, and virtual meetings. Teams are enhancing project management, communication, and data sharing with effective integration into tools like Jira, Bitbucket, and SharePoint.

Microsoft

Workplace by Facebook offers intuitive communication and collaboration tools for businesses, making it easy to manage conversations and projects while providing seamless integration with existing systems.

Designed for corporate communication, Workplace by Facebook features a Facebook-like interface for easy adoption. It supports storage and retrieval of past conversations and project files. While lacking direct API access, it integrates with systems like Microsoft Dynamics and Adobe Marketo through business service providers. However, it faces challenges in multi-party conferencing and language selection flexibility. An overwhelming number of groups and lack of task automation are noted concerns. Despite these, it remains popular for internal communication, HR collaboration, and client interactions utilizing Meta facilities.

What are the key features of Workplace by Facebook?

Familiar Interface: Ease of use with a design similar to Facebook.
Storage Capabilities: Efficiently stores and retrieves past conversations.
Knowledge Library: Centralized information-sharing platform.
Collaboration Tools: Posting, groups, and surveys enhance teamwork.
Integration: Compatible with systems like Microsoft Dynamics and Adobe Marketo.

What benefits should users look for in reviews?

Easy Adoption: Familiar interface speeds up onboarding.
Enhanced Collaboration: Tools that promote team engagement.
Flexible Integration: Adapts to legacy systems via providers.
Efficient Communication: Supports internal updates and HR tasks.

Workplace by Facebook is actively used in corporate settings for managing internal communication and project tracking. Businesses incorporate workplace software for announcements, executive blogs, and HR collaboration, often integrating it with marketing tools like WhatsApp and Adobe Marketo to improve client interaction networks.

Sample Customers

Honeywll, AIRFRANCE, AccuWeather, Lilly

Royal Bank of Scotland, UST Global, DNB Bank, Smart, IJM Corporation, Telenor Group, Mobilink, Landmark Group, Yes Bank, BrightTALK, Kenshoo, Godrej Consumer Products

Buyer's Guide

Microsoft Teams vs. Workplace by Facebook

September 2026

Free Report: Microsoft Teams vs. Workplace by Facebook

Find out what your peers are saying about Microsoft Teams vs. Workplace by Facebook and other solutions. Updated: September 2026.

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