MSP360 Backup vs OpenText Data Protector comparison

MSP360 and OpenText are both solutions in the Backup and Recovery category. MSP360 is ranked #60, while OpenText is ranked #23 with an average rating of 9.0. MSP360 holds a 0.9% mindshare in BRS, compared to OpenText’s 1.0% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 80% of OpenText users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

2,146 Views
1,395 Comparison Views

100% willing to recommend

OpenText Data Protector

Read 102 OpenText Data Protector reviews

2,912 Views
2,650 Comparison Views

80% willing to recommend

MSP360 Backup

OpenText Data Protector

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

OpenText Data Protector and MSP360 Backup are key competitors in the data protection and backup market. OpenText Data Protector appears to hold an advantage due to its extensive feature set and integration capabilities, although MSP360 Backup is favored for its user-friendliness and cost-effectiveness.

Features: OpenText Data Protector offers advanced functionalities such as automated backup, comprehensive data recovery options, and solid integration with various systems. MSP360 Backup is noted for its simplicity, efficiency in backup processes, and support for multiple cloud storage options.

Room for Improvement: Users suggest enhancing OpenText Data Protector's performance regarding backup speeds and modernizing some of its older components. MSP360 Backup could benefit from improved reporting functionalities and more detailed technical support documentation.

Ease of Deployment and Customer Service: Deploying OpenText Data Protector requires more time and expertise due to its complex configurations, but users commend its customer service for being responsive and knowledgeable. MSP360 Backup is simpler to deploy, appealing to less tech-savvy users, though some have noted that customer service could be more proactive and thorough.

Pricing and ROI: OpenText Data Protector has higher initial setup costs but provides substantial ROI for large enterprises due to its comprehensive features. MSP360 Backup offers a more budget-friendly setup that aligns well with its target market of small to mid-sized businesses. Users feel that MSP360 Backup's lower costs and ease of use deliver good value.

To learn more, read our detailed MSP360 Backup vs. OpenText Data Protector Report (Updated: February 2026).

Buyer's Guide

MSP360 Backup vs. OpenText Data Protector

February 2026

Download the complete report

Helped 881,707 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

60th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (47th), Disaster Recovery (DR) Software (33rd), MSP Backup (8th)

OpenText Data Protector

Ranking in Backup and Recovery

23rd

Average Rating

7.6

Reviews Sentiment

5.8

Number of Reviews

102

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.9%, up from 0.4% compared to the previous year. The mindshare of OpenText Data Protector is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
OpenText Data Protector	1.0%
MSP360 Backup	0.9%
Other	98.1%

Backup and Recovery

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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reviewer1751496

Project Manager and Technical Consultant at a computer software company with 201-500 employees

Provides effective backup for physical servers and needs improvements for cloud compatibility

We use OpenText Data Protector for Oracle database backup and some applications that run for database security OpenText Data Protector is good for physical backup, specifically for physical servers. It is effective for direct backups to EMC library or storage without using a repository. However,…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"MSP360 Backup's most valuable feature is its backup interface."

"Technical support is very good."

"The initial setup is very easy. It's not overly complex."

"The most valuable feature of MSP360 Backup is its reliability."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"Provides connectivity to a lot of different cloud storage solutions."

More MSP360 Backup pros

"The stability of the product seems to be quite good."

"Data Protector's GUI is the most useful feature."

"The initial setup is straightforward if you understand Data Protector."

"Ability to automatically detect and secure new data sources without requiring manual configuration intervention."

"Deduplication implementation with CAPA is very good."

"Performs the backup properly and protects our data."

"The feature that was most valuable was that we could restore one mailbox and we could do different backups for different databases."

"It's user-friendly and not overly complicated to configure."

More OpenText Data Protector pros

Cons

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The restore time could improve. When we had an issue the restore time was lengthy."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

More MSP360 Backup cons

"Micro Focus Data Protector must improve its overall evolution record. They need to focus on hardware based instant recovery, client recovery, and cloud ability. Now there is no cloud ability."

"It's very expensive compared to Veeam and other similar solutions."

"VM backups needs to be improved. They need to make it similar to the way Veeam and Commvault are doing the virtual backups."

"We have so many specific technological cracks in Micro Focus, but we are not getting the features, facilities, or coordination between the global delivery centers and the R&D team that we need to express our ideas."

"The online backups of Office 365 have room for improvement. This is now available for the Exchange Online part of Office 365, but we're still waiting for SharePoint Online, Teams, etc. We know that it's coming, but it takes time."

"The Micro Focus Data Protector support is not as good as Veeam Backup & Replication's support."

"In SAP restoration, we faced issues with changing the SIDs and changing the path for every backup object. It is quite a lengthy process to do that."

"VMware backup integration and cloud recovery is lacking."

More OpenText Data Protector cons

Pricing and Cost Advice

"Pricing is reasonable although can be quite a large upfront cost."

"The solution is expensive."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"I rate the price of MSP360 Backup a seven out of ten."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"Its pricing needs improvement."

"We have a very good return on investment."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

More MSP360 Backup pricing and cost advice

"They have two types of licensing, one is for storage capacity and the other is client licensing. The capacity licensing here is a bit expensive."

"The pricing is acceptable for enterprise level companies, but it's not acceptable for small- and medium-sized businesses. Micro Focus Data Protector is not an enterprise level solution, and it should cover small- and medium-sized businesses with acceptable prices."

"In Data Protector, if you need extra features, you need to buy the agents for these features. Some of the features are Terabytes, some of them are agents. There's some complexity in the pricing and licensing."

"Data Protector's pricing is very competitive and we have no issues in this regard. I would give it an eight out of ten in terms of pricing."

"The pricing is around $3,000 to $5,000. The charge additionally for support and to scale."

"The licensing structure provides cost savings to business."

"The licensing cost is too high."

"The product is cheaper than Commvault."

More OpenText Data Protector pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Computer Software Company

Financial Services Firm

Real Estate/Law Firm

Marketing Services Firm

13%

Performing Arts

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	28
Midsize Enterprise	22
Large Enterprise	61

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for Micro Focus Data Protector?

The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.

See all answers

What needs improvement with Micro Focus Data Protector?

OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...

See all answers

What is your primary use case for Micro Focus Data Protector?

We use OpenText Data Protector ( /products/opentext-data-protector-reviews ) for Oracle database backup and some applications that run for database security.

See all answers

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Product Reports

Buyer's Guide

MSP360 Backup

January 2026

Download MSP360 Backup product report

Buyer's Guide

OpenText Data Protector

January 2026

Download OpenText Data Protector product report

Also Known As

Cloudberry Backup

Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

OpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.

OpenText

Sample Customers

StratX

GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company

Buyer's Guide

MSP360 Backup vs. OpenText Data Protector

February 2026

Free Report: MSP360 Backup vs. OpenText Data Protector

Find out what your peers are saying about MSP360 Backup vs. OpenText Data Protector and other solutions. Updated: February 2026.

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