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Netskope Next Gen Secure Web Gateway vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
Netskope Next Gen Secure We...
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
Secure Web Gateways (SWG) (14th)
Zscaler Zero Trust Exchange...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
67
Ranking in other categories
Data Loss Prevention (DLP) (6th), Cloud Access Security Brokers (CASB) (8th), Application Control (5th), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (2nd), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Netskope Next Gen Secure Web Gateway2.2%
Zscaler Internet Access9.9%
Cisco Umbrella9.5%
Other78.4%
Secure Web Gateways (SWG)
Secure Access Service Edge (SASE) Mindshare Distribution
ProductMindshare (%)
Zscaler Zero Trust Exchange Platform8.9%
Prisma Access by Palo Alto Networks10.1%
Netskope7.5%
Other73.5%
Secure Access Service Edge (SASE)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
BT
Experto de Seguridad Informática at a financial services firm with 1,001-5,000 employees
Granular web controls have improved user-specific access and reduced security incidents
For the moment, the solution is going quite well, and I cannot think of anything specific we could improve at the moment.Perhaps in file control, the maximum size of the files that can be analyzed is a negative aspect or an improvement that I consider necessary in Netskope Next Gen Secure Web Gateway.
Vibin Thomas - PeerSpot reviewer
Technical Team Lead - Content Security at Valuepoint Systems
Zero trust access has transformed remote connectivity and now simplifies secure app usage
Zscaler Zero Trust Exchange Platform, especially Zscaler Private Access, is very strong, though there are a few areas where improvements can be made. One challenge observed is around initial troubleshooting and visibility. While Zscaler Private Access provides logs, it can sometimes take time to pinpoint the exact cause of access issues, especially in complex environments with multiple policies and identity integration. Another area is the dependency on identity and connector health. Since Zscaler Private Access is heavily reliant on app connectors and identity providers, any issues with these components can impact user access, making proper monitoring critical. During the initial setup, policy configuration and application onboarding require careful planning, especially for larger environments with many applications. These challenges are manageable with proper design and monitoring. Overall, the platform delivers strong security and user experience. I would recommend a few improvements, especially around user interface, reporting, and troubleshooting experience. From a user interface perspective, while the platform is powerful, the policy configuration and navigation can feel complex, especially for new users. A more simplified and intuitive layout for policy mapping and application access would help reduce the learning curve. In terms of reporting, Zscaler Private Access provides logs, but having more built-in customizable dashboards and analytics would be very helpful. Better visibility into user access patterns, application performance, and real-time troubleshooting insights would improve operational efficiency. From a support and troubleshooting standpoint, it would be beneficial to have more granular centralized visibility, allowing for quick end-to-end tracing of a user request from authentication to application access without switching between multiple views. These improvements would make the platform even more efficient, especially for large-scale enterprise environments.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its initial setup was straightforward."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"I would say iboss is a very good product; its scalability is very good, and it's seamless for the user."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"The console is cloud-based, which is something I really appreciate."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"It was a very easy product to install. It can be deployed very fast."
"The solution's CASB, DLP, and threat protection features are very good."
"The most valuable features of the solution are its three modules, which are SWG, ZTNA, and CASB."
"We've found the solution to be quite stable."
"The solution has some useful features, such as microservices. They have sandboxing that allows the prevention, encryption, and remote browser isolation."
"So far, the solution has been excellent."
"The ROI is in the security I'm getting for my users, which is also beneficial for me."
"My advice for others looking into implementing the solution it is easy to use, and it is one of the best solutions on the market."
"Web filtering and DLP are good features."
"Zscaler Private Access is a platform that eliminates the complexity of VPN configuration."
"The UI is easy to use."
"Zscaler's technical support is quite good."
"It is a stable solution."
"It is easy to use."
"Subsequently, after this, there is a huge reduction, as the vulnerabilities, especially the security bugs that were coming prior to Zscaler Zero Trust Exchange Platform, were about 20,000 to 22,000 and have come down more than 40 percent, which is definitely an advantage over the previous product."
"Zscaler Cloud DLP provides you with basic DLP features that you get out of the box such as keywords, regular expressions, and data identifiers, for example, your social security numbers, and credit card numbers, with everything built into the product, so you can directly use those features within the policies. You don't need to create it from scratch, and to me, this is the biggest benefit of Zscaler Cloud DLP. You have a lot of templates to choose from in the solution, rather than having to create templates from scratch or reinvent templates."
"The most valuable features of Zscaler Private Access are reliability, scalability, and availability."
 

Cons

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"The reporting feature needs improvement."
"I appreciate that iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard, allowing us to quickly investigate incidents and monitor policy violations without switching between multiple tools, improving operational efficiency; however, the dashboard customization and reporting could be more flexible."
"Sometimes, obviously, there are bugs."
"I have heard they are doing DDoS filtering, but I am not certain if they are implementing it correctly."
"The endpoint-type solution is an area that needs some improvement."
"I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubleshooting policy issues."
"The dashboards for local use could be better."
"Netskope can only provide the high level related to threats."
"Netskope Next Gen Secure Web Gateway needs to integrate IoT, which can help to control devices."
"The initial setup and implementation are not straightforward."
"They should work on marketing material to put out their work with a little more effort."
"The stability of the solution to be very good. It is not the best and could improve but it is better than other solutions, such as Forcepoint."
"Since they have the Netskope client, adding some functionality in the endpoint would be good."
"Netskope provides vigorous policy enforcement for SaaS platforms based on how we configure it, but its vulnerability management and threat intelligence capabilities could be stronger."
"The solution could improve the features for Zero Trust Network Access. They should add more security components to that module."
"The menu for the ZIA portal could be organized a little bit differently. The most-used modules should be at the top of the menus, not somewhere near the bottom, some of them are not organized well in my opinion."
"You won't find anything that can help you with the configuration part and other areas related to the product if you search for proper or exact details of Zscaler Cloud DLP online in very easy language."
"We often face performance and latency issues with Zscaler SASE."
"There could be a feature to view the VPN tunnel activities in terms of configuration."
"There aren't really any missing features that I have witnessed."
"We faced certain migration and implementation challenges in executing the tasks, so I would suggest improvement related to the stability of the solution."
"Having a Zscaler-specific device could streamline this process and provide a more consistent user experience across diverse branches."
"While Zscaler supports client-initiated connections, it does not support server-initiated connections. This is a feature that Zscaler may consider adding in the future."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We pay a licensing fee of $10,000 on a yearly basis."
"The price is average. Because the license is user-based, you can increase it as per the user quantity."
"The product is cheap."
"The solution's overall cost is cheaper than regular web security solutions."
"The license model is based on the number of users. You have the possibility to have 10,000 users if you wish."
"It's an affordable solution"
"Zscaler Private Access can be an expensive solution, depending on the license type you will purchase."
"It has been relatively reasonable for what it does. Some of the additional license costs based on the advanced next-generation firewall functions are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Overall, the cost seems reasonable."
"Zscaler Cloud DLP is moderately priced. We pay around 2 million rupees per year."
"The pricing is quite high, especially when it comes to the gateway."
"In terms of market positioning, I would describe Zscaler Private Access as offering optimal pricing. Based on our experience, Cato Networks tends to be slightly more expensive."
"As per industry leads, Zscaler CASB is an expensive solution."
"The cost is expensive. It depends on the number of users."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
7%
Financial Services Firm
18%
Construction Company
8%
Computer Software Company
7%
Manufacturing Company
6%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise10
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise12
Large Enterprise46
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...
Which lesser known firewall product has the best chance at unseating the market leaders?
Those firewalls that allow extend the perimeter. Nowadays, there is a issue with the static perimeter and all is goin...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
How to minimize false positives for PII and PCI around different data systems across the globe?
Personal information always should be under high protection from manipulations which is why it is the responsibility ...
What is your experience regarding pricing and costs for Zscaler Cloud Protection?
This is an area where I have candid feedback from our organization regarding pricing, setup cost, and licensing for Z...
 

Also Known As

iBoss Cloud Platform
No data available
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Arrow, Cloudrise, Sainsbury, Evalueserve, Stroock, Apria, Ather Energy, CSA, AVX Corporation Nuna, City of San Diego Case, Genomic Health Case Study, Oak Hill Advisors, MaRS Discovery District.
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Cisco, Fortinet, Zscaler and others in Secure Web Gateways (SWG). Updated: July 2026.
908,858 professionals have used our research since 2012.