No more typing reviews! Try our Samantha, our new voice AI agent.

OpenText Operations Orchestration vs WorkflowGen comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Operations Orchest...
Ranking in Process Automation
23rd
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (19th)
WorkflowGen
Ranking in Process Automation
44th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Business Process Design (28th), Business Process Management (BPM) (44th), Rapid Application Development Software (32nd), Low-Code Development Platforms (34th)
 

Mindshare comparison

As of April 2026, in the Process Automation category, the mindshare of OpenText Operations Orchestration is 1.0%, up from 0.6% compared to the previous year. The mindshare of WorkflowGen is 0.9%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
OpenText Operations Orchestration1.0%
WorkflowGen0.9%
Other98.1%
Process Automation
 

Featured Reviews

Ahmed Salman - PeerSpot reviewer
Performance & Monitoring Supervisor at Saudi Telecom Company
Increases productivity with automation and robust orchestration capabilities
The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.
CO
SAP Solution Lead at Johnson & Johnson
Good for automatically triggering workflows, but needs to be more customizable
We use this product for many different reasons related to our business We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do. The most valuable feature is the ability to automatically trigger the workflow. This solution needs to be…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The community is very powerful, with extensive knowledge bases available."
"We have saved few million dollars with OO."
"It’s saved 100’s of man hours monthly."
"It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."
"This solution enables the automation of workflow."
"The product is good functionality-wise. I am impressed with the tool's flexibility in customization."
"This tool addresses all our disparate capabilities, bringing all those systems together, so we have been able to orchestrate per product and tie those things together to automate processes that were manual in the past, allowing us to turn around systems a lot quicker and in a repeatable way."
"The centralization of the administration is what's most valuable for us."
"We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do."
"Took few hours to build workflows with ready-to-use templates, so we had improved productivity."
"We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do."
"It’s easier, more controlled and automatized checks of the budget through this system."
 

Cons

"However, if we need help with a problem on our own, it's difficult to get the right support."
"Faster integration with different applications."
"Simple things are missing – being unable to easily capture flow inputs in an automated fashion is one (I shouldn’t have to write an SQL query for this)."
"If you're running it in a Windows environment, you're tied to the inefficiency and quirkiness of Windows."
"Customer Service: Below average, 2/10. A lot is needed to be improved upon in their customer service."
"The cost is very high compared to anything else available."
"We have used technical support and we've had our ups and downs with them."
"But what I would like are more functionalities around code release."
"This solution needs to be more customizable."
"This solution needs to be more customizable."
"The reports for users. The reports with more details; we have to generate them by the database."
"Yes, for email notification but it could also be with company network."
 

Pricing and Cost Advice

"I do not have experience with the pricing or licensing of the product."
"The cost is very high compared to anything else available."
"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."
Information not available
report
Use our free recommendation engine to learn which Process Automation solutions are best for your needs.
885,837 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
10%
Healthcare Company
9%
Manufacturing Company
8%
Comms Service Provider
15%
Construction Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise20
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Operations Orchestration?
The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.
What needs improvement with Operations Orchestration?
I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios. This would save time by not starting from scratch each time.
What advice do you have for others considering Operations Orchestration?
This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I rate this solution eight out of ten.
Ask a question
Earn 20 points
 

Also Known As

Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
No data available
 

Overview

 

Sample Customers

Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
Comcast, Deloitte, Mitsui & Co Ltd, Sanofi Pasteur, Textron, XL Group. WorkflowGen accelerates business process adaptability in 70 countries for 500+ organizations and 1,000,000 users.
Find out what your peers are saying about OpenText Operations Orchestration vs. WorkflowGen and other solutions. Updated: April 2026.
885,837 professionals have used our research since 2012.