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OpenText Operations Orchestration vs WorkflowGen comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Operations Orchest...
Ranking in Process Automation
17th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (17th)
WorkflowGen
Ranking in Process Automation
41st
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Business Process Design (27th), Business Process Management (BPM) (39th), Rapid Application Development Software (32nd), Low-Code Development Platforms (36th)
 

Mindshare comparison

As of June 2026, in the Process Automation category, the mindshare of OpenText Operations Orchestration is 1.4%, up from 0.7% compared to the previous year. The mindshare of WorkflowGen is 1.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
OpenText Operations Orchestration1.4%
WorkflowGen1.3%
Other97.3%
Process Automation
 

Featured Reviews

Ahmed Salman - PeerSpot reviewer
Performance & Monitoring Supervisor at Saudi Telecom Company
Increases productivity with automation and robust orchestration capabilities
The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.
CO
SAP Solution Lead at Johnson & Johnson
Good for automatically triggering workflows, but needs to be more customizable
We use this product for many different reasons related to our business We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do. The most valuable feature is the ability to automatically trigger the workflow. This solution needs to be…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Four years ago, we created a new department for automation, and today the organization has a lot of trust in us and we are placed in each strategic architecture, everybody knows us, trusts us, and is happy to work with us, and we are problem solvers and the innovation robo team."
"It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."
"We have saved few million dollars with OO."
"The most valuable feature of this solution is the sustainability and the simplicity around the usage."
"This tool addresses all our disparate capabilities, bringing all those systems together, so we have been able to orchestrate per product and tie those things together to automate processes that were manual in the past, allowing us to turn around systems a lot quicker and in a repeatable way."
"HP provides ready to use automation libraries for almost all the IT process automation tasks with no extra cost."
"OO, frankly, blows the others out of the water."
"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."
"Took few hours to build workflows with ready-to-use templates, so we had improved productivity."
"We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do."
"It’s easier, more controlled and automatized checks of the budget through this system."
 

Cons

"It takes a lot of resources to implement and support it, which is expensive."
"It's not a perfect solution, such as with the customization prompts."
"Setup is quite complex, but it is a complex product."
"There are automation tools out there that are more unified -- network, database, servers. Operations Orchestration doesn't do everything and you need to buy other components for other tasks."
"If you're running it in a Windows environment, you're tied to the inefficiency and quirkiness of Windows."
"I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios."
"We have had some issues with memory usage, but that's something that we beefed up and made the system more robust."
"Customer service is one of those areas that definitely needs to be improved. 3.5 out of 10 Technical Support: Needs improvement."
"Yes, for email notification but it could also be with company network."
"This solution needs to be more customizable."
"The reports for users. The reports with more details; we have to generate them by the database."
 

Pricing and Cost Advice

"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."
"The cost is very high compared to anything else available."
"I do not have experience with the pricing or licensing of the product."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
12%
Manufacturing Company
8%
Comms Service Provider
8%
Comms Service Provider
16%
Construction Company
13%
Manufacturing Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise20
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Operations Orchestration?
The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.
What needs improvement with Operations Orchestration?
I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios. This would save time by not starting from scratch each time.
What advice do you have for others considering Operations Orchestration?
This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I rate this solution eight out of ten.
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Earn 20 points
 

Also Known As

Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
No data available
 

Overview

 

Sample Customers

Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
Comcast, Deloitte, Mitsui & Co Ltd, Sanofi Pasteur, Textron, XL Group. WorkflowGen accelerates business process adaptability in 70 countries for 500+ organizations and 1,000,000 users.
Find out what your peers are saying about OpenText Operations Orchestration vs. WorkflowGen and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.