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Oracle Eloqua vs Salesforce Marketing Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Eloqua
Ranking in Marketing Automation
6th
Average Rating
8.8
Reviews Sentiment
5.9
Number of Reviews
39
Ranking in other categories
No ranking in other categories
Salesforce Marketing Cloud
Ranking in Marketing Automation
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
63
Ranking in other categories
Social CRM (4th), Marketing Management (1st), Social Media Management Solutions (3rd)
 

Mindshare comparison

As of September 2026, in the Marketing Automation category, the mindshare of Oracle Eloqua is 5.9%, down from 7.8% compared to the previous year. The mindshare of Salesforce Marketing Cloud is 10.5%, down from 22.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Marketing Automation Mindshare Distribution
ProductMindshare (%)
Salesforce Marketing Cloud10.5%
Oracle Eloqua5.9%
Other83.6%
Marketing Automation
 

Featured Reviews

VK
Application Development Team Lead at Accenture
Customizable design tools empower users to develop campaigns effortlessly
One improvement I would suggest for Oracle Eloqua is establishing data modeling capabilities where you can link various custom data objects to create multiple tables together, allowing access to data through SQL queries for better manipulation. I've found that when you get into very granular data analysis or complex segmentation, the current filter-based approach can become cumbersome. The filter wizard can only handle a certain number of conditions at a time, which can force you to build multiple 'shared filters' and combine them. An integrated SQL editor, or a more flexible data query tool, would allow for more efficient and sophisticated data manipulation
GauravSingh2 - PeerSpot reviewer
Senior Consultant at a tech vendor with 10,001+ employees
Targeted email journeys have boosted campaign insight and now need better data access and support
I feel that Salesforce Marketing Cloud can be improved in how the data views are accessed; it would be better to have something more physical. With data extensions, you can view them directly, but for data views, it is very difficult as you can only send it out or load it into data extensions. Improvements can also be made in the connections to different external tools such as Azure or AWS. Customer support can be improved in Salesforce Marketing Cloud, as sometimes it is not clear what the issue is or how to approach solving it, and it also takes time to resolve issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In Oracle Eloqua, the most valuable feature from the marketer's user experience perspective is the design editor, which is very feasible, allowing a marketer to design emails and landing pages in a very short amount of time through drag and drop of email components, making them ready to use instantly."
"The main value of this solution is its support of really large databases."
"Eloqua10 is a great tool for marketing automation for both B2B and B2C companies."
"The stability is really good, and we have not had any problems."
"Eloqua is very powerful and very customizable."
"The campaign canvas is extremely versatile, while being easy to use."
"E10 is a slick easy to use tool that is also robust for those automation experts."
"Eloqua has a drag-and-drop interface based on HTML5 and is the easiest WYSIWYG editor for creating landing pages and HTML emails that I've ever seen."
"It is very easy to use from a marketing standpoint."
"The user interface is easy to use, especially for my staff who use assistive technology."
"This solution has improved organization brand awareness with prospects and clients."
"The most valuable part of the solution are the selling features."
"The most valuable feature is the ability to get quotes out in a timely manner."
"Its ability to integrate data and provide a comprehensive view of customer engagement sets it apart."
"Its licensing is on an annual basis, and customers are okay with its licensing cost, and they don't find it expensive."
"The solution is very, very scalable."
 

Cons

"Crashes can occur due to integration with different systems, including third-party tools such as Zapier and SixSense."
"The reporting features should be improved."
"Eloqua has great integration with Salesforce.com, but I'd love to see a little more of that rolled into a more intuitive UI."
"The solution should consider adding functionality related to event listening, such as webhooks."
"To get the most out of your investment you'll want to have a dedicated admin or team if you are able."
"It could be a bit more intuitive for the average user. The segmentation portion is difficult for a marketer with no marketing operations experience to understand."
"The solution does not have a good database architecture."
"Due to its advanced nature, some traditional marketing users can be put of by the different approaches and requirements"
"The data extension tools are not very user-friendly."
"The solution can be difficult to set up for non-technical individuals."
"They could improve the product's data integration functionality for larger companies."
"The performance is sometimes sluggish, but I think that's to be expected with a heavy CRM tool because they're running reports in real-time on the data that you have entered."
"The majority of my clients are happy, but when it comes to the CDP of Salesforce, the client gets confused. They have no clue that Salesforce has a CDP platform too. If my clients want to go ahead with the same vendor, Salesforce, they get confused about the different marketing suites which are available. There is no clear marketing done for the suites available for the clients, this is where the client is facing the real challenges."
"In the SMS area, it is not up to the mark, compared to what has been developed for email."
"In a future release it would be great to have the ability to connect the data from social media and email marketing and have it in one dashboard."
"We need a development environment for Marketing Cloud. Currently, there is no development environment for this solution. Other Salesforce products, such as Sales and Service Cloud, have a development environment in which the developers can do some things and then post them in production. Currently, everything happens in the production for Marketing Cloud. There is only one environment, and the developers and the end-users have to work in the same environment, which seems to be challenging. If Salesforce can bring a developer environment for Marketing Cloud, it will be good."
 

Pricing and Cost Advice

"The tool is pricey compared to products like Marketo."
"It's quite expensive."
"Oracle Eloqua can be expensive compared to alternatives."
"Oracle Eloqua is quite an affordable solution."
"Oracle Eloqua's pricing is medium."
"Our licensing costs are yearly."
"The solution is expensive."
"We have two types of licensing. We have a yearly license for end users and we have a concurrent login for selling."
"The solution's pricing is very high and should be more flexible for smaller companies."
"On a scale where one is the lowest and ten is the most expensive, I rate the solution an eight out of ten."
"Salesforce Marketing Cloud is affordable, considering the significant improvements it brings to our campaign results."
"The price is expensive."
"This is a low cost solution suited to larger organizations."
"It is a license per user."
"The solution is a bit expensive."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
12%
Outsourcing Company
10%
Healthcare Company
9%
Financial Services Firm
17%
Construction Company
9%
Manufacturing Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise9
Large Enterprise21
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise15
Large Enterprise34
 

Questions from the Community

What needs improvement with Oracle Eloqua?
Some areas of Oracle Eloqua that could be improved include enhancements for campaign features, such as the ability to filter contacts based on date intervals or related functionalities that current...
What is your primary use case for Oracle Eloqua?
In my company, I work with Oracle Eloqua and do not use it internally. My usual use cases for Oracle Eloqua include day-to-day work, where I'm currently working on implementation-related tasks, spe...
What is your experience regarding pricing and costs for Oracle Eloqua?
I am not sure how to answer that. We take care of emails and fetch the data regarding that only. I have not explored many other options given by Oracle Eloqua.
What is your experience regarding pricing and costs for Salesforce Marketing Cloud?
I did not work on any pricing or implementation aspects but learned on my own when dealing with Revenue Cloud products.
What needs improvement with Salesforce Marketing Cloud?
Regarding areas for improvement, the realization of value from Salesforce Einstein's predictive AI features is a notable challenge. Although the implementation partner highlighted these capabilitie...
What is your primary use case for Salesforce Marketing Cloud?
As a consultant, I partner with organizations to optimize their use of Salesforce Marketing Cloud (SFMC). My engagement often begins pre-implementation, where I lead the requirements gathering proc...
 

Also Known As

Eloqua, Oracle Marketing Cloud
ExactTarget
 

Overview

 

Sample Customers

Thomson Reuters, The Dow Chemical Company, Avid, LifeSize, and Avalara.
American Express, Financial Conduct Authority, KPN, Merck KGaA, Peterborough City Council, The Chapar, ADP, Financial Times, Stanley Black & Decker, SureFlap, Western Union, Philips
Find out what your peers are saying about Oracle Eloqua vs. Salesforce Marketing Cloud and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.