Pandora FMS and ServiceNow Discovery offer robust IT monitoring and discovery solutions, yet they cater to different user needs. Our comparison reveals that Pandora FMS delivers more favorable pricing and customer support, while ServiceNow Discovery stands out for its comprehensive features, making it worth the investment.
Features: User reviews indicate that Pandora FMS excels in network and server monitoring, offering flexibility and broad functionality. ServiceNow Discovery, however, is praised for its extensive IT asset management capabilities, integration with other ServiceNow modules, and automation.
Room for Improvement: Users suggest that Pandora FMS could improve its reporting functionalities and simplify its configuration processes. For ServiceNow Discovery, there are calls for enhancing its performance, particularly in large-scale deployments, and bettering the quality of some integrations.
Ease of Deployment and Customer Service: Pandora FMS users report a relatively straightforward deployment process but express a need for more detailed documentation and technical support. ServiceNow Discovery, though more complex to deploy, benefits from structured guidance and robust customer service.
Pricing and ROI: Pandora FMS is noted for its competitive pricing and good return on investment, making it accessible for various business sizes. In contrast, ServiceNow Discovery, despite its higher cost, is seen as delivering significant value due to its extensive features and integrations.
| Product | Market Share (%) |
|---|---|
| ServiceNow Discovery | 3.2% |
| Pandora FMS | 1.7% |
| Other | 95.1% |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 4 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 5 |
| Large Enterprise | 23 |
Pandora FMS is a monitoring as a service (MaaS) solution that is ideal for companies with at least 100 or more devices. Instead of multiple, difficult-to-integrate monitoring systems, Pandora FMS is an all-in-one solution that is easy to use. The software is able to untangle complicated technology infrastructures to easily identify the root cause of issues in order to find the most efficient solution. It does so by analyzing everything in your system, from databases and applications to services and desktops, as well as communications.
Pandora FMS Features
Pandora FMS has many valuable key features. Some of the most useful ones include:
Pandora FMS Benefits
There are many benefits to implementing Pandora FMS. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the Pandora FMS solution.
PeerSpot user Marc C., Systems Analyst at a university, says, "It is easy to create your own custom modules if you just know a little bit of scripting. If you have unique requirements, you can just make your own modules. You can even grab checks from other vendors. There are open-source checks for various things such as SMTP, etc. It is really flexible. It is reliable. It does the job, and it alerts. It is also surprisingly feature-rich. It is very mature for a not-so-known product."
Another reviewer, Alexandre J., comments, “What I value most about Pandora FMS is the simplicity of working with it. The speed of locating problems and to be able to solve them quickly, so that it affects our client's network infrastructure as little as possible, is very valuable.
Thanks to Pandora FMS we have everything unified in the same point and it is highly efficient.”
ServiceNow Discovery finds applications and devices on your network, and then updates the CMDB with the information it finds. Discovery is available as a separate subscription from the rest of the Now Platform.
We monitor all Server Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
