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Prisma Access by Palo Alto Networks vs Twingate comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in ZTNA as a Service
6th
Ranking in Secure Access Service Edge (SASE)
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th)
Prisma Access by Palo Alto ...
Ranking in ZTNA as a Service
4th
Ranking in Secure Access Service Edge (SASE)
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (5th), Cloud Access Security Brokers (CASB) (1st), Enterprise Infrastructure VPN (5th)
Twingate
Ranking in ZTNA as a Service
18th
Ranking in Secure Access Service Edge (SASE)
19th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
1
Ranking in other categories
Network Access Control (NAC) (12th), Internet Security (11th), Enterprise Infrastructure VPN (15th), ZTNA (10th)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.
Joey Benamy - PeerSpot reviewer
Senior Cyber Liability Engineer at OncoLens
Helps reduce access-related support tickets, is quick to deploy, and streamlines onboarding
We were able to add Twingate into our infrastructure without having to change our infrastructure or how people work. We reaped the benefits of Twingate immediately because it replaced an alternative solution with a lot of overhead. Twingate helped reduce access-related support tickets by 80 percent. Twingate streamlines onboarding for our company, especially for the engineering team, by automating resource access through directory integrations. New employees generally require no manual configuration within Twingate, saving us significant time and effort. The resiliency is directly proportional to the level of control we exert over its components. We can manage Twingate connectors to support high availability, ensuring the system is as reliable as needed. This flexibility and control enhance Twingate's resiliency capabilities significantly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"Content filtering is the most useful feature of iboss."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"This product is solid, fairly easy to use, and reliable."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"Prisma Access protects all app traffic so that users can gain access to all apps."
"The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly."
"The product's initial setup phase is simple."
"There is a system for monitoring the traffic. You can monitor the traffic of the connected people and point out any issues on the connection part."
"For anybody who is looking for a contained-based solution, I definitely recommend this product."
"It's great that we can make sure a machine meets the minimum requirements before users are allowed to log in."
"The most valuable features are ZTNA 2.0, CASB, Threat Prevention, and Autonomous Digital Experience Management (ADAM)."
"Having all of these capabilities on a single cloud-delivered platform was extremely important to us."
"I appreciate Twingate's developer-first approach, particularly its excellent developer tools for deployment and management."
 

Cons

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"The reporting feature needs improvement."
"File integrity monitoring would be very advantageous as an additional feature."
"I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubleshooting policy issues."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Palo Alto needs to improve the GlobalProtect agent to work as a secure web gateway agent, not only as a VPN agent because some companies would want only a secure gateway. They wouldn't want a full VPN. So, Palo Alto has to make the VPN agent work as a secure web gateway agent for those customers who want only the secure web gateway solution."
"The Prisma Access could improve in terms of adding more machine learning and AI capabilities to automate tasks such as incident response."
"My clients would like to see a more feature-rich product."
"Sometimes a third-party outage could impact the whole operability."
"The dependencies of applications sometimes are a bit confusing."
"The licensing of this solution is a little expensive and is paid on an annual basis."
"Sometimes, we encountered a portal crash. When we told Palo Alto they said it might be the browser or cache, but I think they need to improve it on their side."
"Palo Alto's operational and support model needs improvement since we have faced issues with resolving problems."
"Twingate's lack of native support for Windows Server is a significant limitation."
 

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"Prisma Access by Palo Alto Networks is an expensive solution, especially when compared to other solutions like Cisco. There are no additional charges apart from the standard licensing costs attached to the solution."
"It is a little expensive. Because it is one of the best in the market, it is a little bit more expensive than other vendors."
"It's pricey, it's not cheap. But you get what you pay for."
"The pricing can be difficult because it came to us with another agreement, but it can be negotiated. I highly recommend people to compare this product's performance and pricing against BetterCloud, because I feel BetterCloud is better than Prisma SaaS if they're starting from scratch."
"Prisma is in the middle of the road. It's not the most expensive, but it's not the cheapest. There aren't any additional costs, to my knowledge. I know they have some extra modules, but we didn't use them."
"The licensing cost is about 18,000 euros."
"In terms of pricing, considering that it is a two or three years old solution, they should apply big discounts for the next two or three years. This approach will be better for them to capture the market."
"As compared to other solutions, Prisma Access is much cheaper. It is probably 30% to 40% cheaper than other solutions, but I do not know the exact cost."
"Twingate's pricing is fair."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
7%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
8%
Outsourcing Company
6%
Comms Service Provider
17%
Financial Services Firm
8%
University
8%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise10
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise20
Large Enterprise27
No data available
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What needs improvement with Prisma Access by Palo Alto Networks?
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pr...
What needs improvement with Twingate?
Twingate's lack of native support for Windows Server is a significant limitation. While it hasn't directly affected m...
 

Also Known As

iBoss Cloud Platform
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
No data available
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Blend, Modern Health, Webflow, Liberis, Cerebral, Homebase, Bloomreach, Cameo, Hippo and Bitpanda
Find out what your peers are saying about OpenVPN, Tailscale, Fortinet and others in Enterprise Infrastructure VPN. Updated: July 2026.
908,834 professionals have used our research since 2012.