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Prisma Access by Palo Alto Networks vs Zscaler B2B comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in ZTNA as a Service
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (7th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), Secure Access Service Edge (SASE) (8th)
Prisma Access by Palo Alto ...
Ranking in ZTNA as a Service
2nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
64
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Cloud Access Security Brokers (CASB) (1st), Enterprise Infrastructure VPN (6th), Secure Access Service Edge (SASE) (2nd)
Zscaler B2B
Ranking in ZTNA as a Service
18th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the ZTNA as a Service category, the mindshare of iboss is 2.0%, up from 1.1% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 14.4%, down from 15.9% compared to the previous year. The mindshare of Zscaler B2B is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA as a Service
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Amar-Patil - PeerSpot reviewer
Enables seamless policy management and supports secure remote work
Our primary use case for Prisma Access by Palo Alto Networks is to control the internet and serve as an internet proxy. Additionally, we use it for secure remote work One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls. We can…
SK
Enables secure remote access and seamless app connectivity with reduced attack surfaces
Zscaler B2B provides significant security benefits by reducing attack surfaces through Zero Trust Network Access (ZTNA) implementation. It improves performance over traditional VPN-based security models and offers seamless VPN-less access to corporate applications. It also features cloud-native architecture, global data centers for traffic optimization, and auto-scaling policies. The solution supports multi-tenant security models and segmented security policies tailored to large enterprises.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"It was a very easy product to install. It can be deployed very fast."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"Technical support is pretty sharp and very responsive."
"Content filtering is the most useful feature of iboss."
"Its initial setup was straightforward."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"Our primary use case for this product is DLP,"
"The most valuable feature of Prisma Access is its ability to provide enterprise-class security for both Internet and internal application access."
"This solution provides a DLP on the cloud and very few people have a scanning device for data at rest."
"The most valuable feature is the ability to change the gateway. For example, if there's a problem with a specific region or vendor, we can make modifications. The solution is scalable, and there are different gateways that can be created depending on the demand."
"It protects all app traffic so that users can gain access to all apps. Unlike other solutions that only work from ports 80 and 443, which are predominantly for web traffic, Prisma Access covers all protocols and works on all traffic patterns... The most sophisticated attacks can arise from sources that are not behind 80/443."
"GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues."
"The solution improved the consistency of our security controls and the BCP. There has been a 20 percent reduction in TCO. Prisma Access also enabled us to deliver better applications by centralizing security management."
"The initial setup is very straightforward."
"It's much faster and more secure than legacy solutions. It is also quite stable and scalable as well. We are able to see all the traffic in one place."
"Zscaler B2B provides significant security benefits by reducing attack surfaces through Zero Trust Network Access (ZTNA) implementation."
 

Cons

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"File integrity monitoring would be very advantageous as an additional feature."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"They could add more flexibility and improve product performance."
"I would like to see better pricing and an easier logging process. Also, if there was a way to log a global log, everything could go onto the system. It would be better if there was a third log, otherwise one would have to do everything manually."
"It wasn't so satisfying to work with it. There is room for improvement in the policy management. It is difficult to cover the entire scenery through Palo Alto products."
"The one thing that I've been a little bit disappointed with is when we have had to open cases with Palo Alto about Prisma Access issues. Versus their other platforms, like their firewalls, where we tend to get really quick responses and very definitive answers, the few tickets I've had to open for Prisma Access have taken them longer to respond to. And they haven't necessarily given me the kind of answer I was looking for, meaning a fix to the problem."
"The Prisma Access could improve in terms of adding more machine learning and AI capabilities to automate tasks such as incident response."
"We've run into some challenges, having hit a lot of bugs over the past year in the deployment of GlobalProtect. We've had our fair share of issues that I haven't been happy with. We're working with the support organization to remediate them and waiting for updated releases. The response on getting the bugs fixed has not been what I would consider adequate for a product like this."
"Its integration with non-Palo Alto products can be improved. Currently, it is easy to integrate it with other Palo Alto products such as Cortex XDR. It integrates well with other Palo Alto products. A major part of our network is based on Palo Alto products, but for those companies that use multi-vendor products in their infrastructure, Palo Alto should optimize the integration of Prisma Access with the network devices from other vendors."
"It is a managed firewall. When you run into issues and have to troubleshoot, there is a fair amount of restriction. You run into a couple of restrictions where you don't have any visibility on what is happening on the Palo Alto managed infrastructure, and you need to get on a call to get technical assistance from Palo Alto's technical support. You have to get them to work with you to fix the problem. I would definitely like them to work on the visibility into what happens inside Palo Alto's infrastructure. It is not about getting our hands onto their infrastructure to do troubleshooting or fixing problems; it is just about getting more visibility. This will help us in guiding technical support folks to the area where they need to work."
"Some areas for improvement include the SSL inspection, as decrypting and inspecting encrypted traffic induces latency."
 

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The overall pricing for iboss is very competitive and transparent."
"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The pricing is very friendly. It's not confusing to figure out your workload and how much you'd be paying for the solution."
"They price their products using credit modules."
"It's pricey, it's not cheap. But you get what you pay for."
"Prisma Access is one of the best compared to other products on the market. The cost is favorable, and Palo Alto provides a simple architecture, so I recommend the solution to anyone using a different product. There are no hidden costs besides the license; what you see is what you get."
"The price has been good for the ROI during these difficult times for the cruise industry. There are no hidden costs; what the product offers is what you get."
"Prisma is in the middle of the road. It's not the most expensive, but it's not the cheapest. There aren't any additional costs, to my knowledge. I know they have some extra modules, but we didn't use them."
"It is not cheap. It is expensive. The good thing is that you are able to pay for what you need, but overall, it is not cheap. The pricing is not based on packages. You pay based on the features. If you want DLP, you only pay for DLP. They are very flexible. It is not cheap, but the licensing is flexible. There are no additional costs in addition to the standard licensing fees."
"The licensing cost is about 18,000 euros."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Healthcare Company
6%
Computer Software Company
13%
Manufacturing Company
12%
Financial Services Firm
12%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being ...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What is your experience regarding pricing and costs for Zscaler B2B?
Zscaler B2B operates on a subscription-based pricing model with various bundles. Specific pricing details are not ava...
What needs improvement with Zscaler B2B?
Some areas for improvement include the SSL inspection, as decrypting and inspecting encrypted traffic induces latency...
What is your primary use case for Zscaler B2B?
I use Zscaler B2B ( /products/zscaler-b2b-reviews ) for a variety of purposes including Zero Trust Network Access ( /...
 

Also Known As

iBoss Cloud Platform
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
ZB2B
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Sanmina Corporation, MAN Energy Solutions
Find out what your peers are saying about Zscaler, Palo Alto Networks, Cato Networks and others in ZTNA as a Service. Updated: August 2025.
865,295 professionals have used our research since 2012.