Pulseway vs WhatsUp Gold comparison

Why PeerSpot?

Pulseway and Progress Software are both solutions in the Network Monitoring Software category. Pulseway is ranked #51 with an average rating of 8.0, while Progress Software is ranked #25 with an average rating of 7.0. Pulseway holds a 0.6% mindshare in NMS, compared to Progress Software’s 2.1% mindshare. Additionally, 100% of Pulseway users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

Pulseway

Read 6 Pulseway reviews

3,681 Views
2,282 Comparison Views

100% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

14,156 Views
7,786 Comparison Views

85% willing to recommend

Pulseway

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 6, 2024

WhatsUp Gold and Pulseway are both robust network monitoring tools, competing in the network monitoring category. User reviews suggest WhatsUp Gold has the upper hand in ease of deployment, while Pulseway excels in providing a feature-rich environment.

Features: WhatsUp Gold offers comprehensive monitoring capabilities, an intuitive alerting system, and excellent support. Pulseway features remote monitoring and management, efficient multi-device handling, and advanced remote functionalities.

Room for Improvement: WhatsUp Gold needs a more modern look, enhanced customization options, and more analytics tools. Pulseway experiences occasional performance lags, requires better analytics tools, and could benefit from a more user-friendly interface.

Ease of Deployment and Customer Service: WhatsUp Gold is praised for its straightforward installation and excellent customer support. Pulseway has a steeper learning curve but provides extensive documentation and responsive customer service.

Pricing and ROI: WhatsUp Gold offers a favorable pricing structure, making it cost-effective for smaller businesses. Pulseway, though more expensive, delivers higher ROI due to its advanced capabilities.

To learn more, read our detailed Pulseway vs. WhatsUp Gold Report (Updated: September 2026).

Buyer's Guide

Pulseway vs. WhatsUp Gold

September 2026

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Helped 914,262 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Pulseway

Ranking in Network Monitoring Software

51st

Ranking in Server Monitoring

19th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (13th)

WhatsUp Gold

Ranking in Network Monitoring Software

25th

Ranking in Server Monitoring

14th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (37th), IT Infrastructure Monitoring (20th), Configuration Management (21st), Log Management (41st), Cloud Monitoring Software (26th), Network Traffic Analysis (NTA) (13th)

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of Pulseway is 0.6%, up from 0.2% compared to the previous year. The mindshare of WhatsUp Gold is 2.1%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
WhatsUp Gold	2.1%
Pulseway	0.6%
Other	97.3%

Network Monitoring Software

Featured Reviews

reviewer2132892

Owner at Hogan's Systems Consulting, LLC

Great notifications, a wide variety of features, and excellent monitoring capabilities

It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop. It's nice to be able to do things remotely using my phone; however, in many cases, it would be very helpful to be able to do things from a desktop or laptop computer. This would be especially useful for things like remote access to computers. It's too hard to do much on a Windows computer using a tiny phone screen. Being able to do things from a desktop or laptop computer would be much more productive.

Read full review

Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution has great workflow and server modules."

"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."

"The setup is simple."

"They provide a lot of features; it's good and easy software."

"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."

"It gives you remote control and has a mobile app."

"It has made life a lot easier for the administrators."

"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."

More Pulseway pros

"This product has aided us in procurement and is overall a well-priced solution."

"The most valuable features are network bandwidth monitoring and monitoring device health."

"We no longer have to manually search for problems because we are alerted when something in the network goes down."

"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."

"The documentation is very good."

"In terms of pricing, I'd say that the pricing is nice and the product is good."

"The installation and configuration process are easy."

"It is stable."

More WhatsUp Gold pros

Cons

"There are some bugs or glitches."

"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."

"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."

"They have good technical support but it's not excellent."

"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."

"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."

"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."

"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."

"Setting up WhatsUp Gold is complicated and not easy because it requires managing SNMP and many complex settings in the devices it's monitoring, and fine-tuning it to fit our needs is also not very easy."

"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."

"The product is old and not updated."

"Importing the maps and being able to customize them could be easier."

"The interface needs some work."

"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."

"The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have."

"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."

More WhatsUp Gold cons

Pricing and Cost Advice

Information not available

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"There is a license needed to use WhatsUp Gold."

"This is a well priced solution."

"The most valuable feature is the cost compared to other solutions."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"The pricing can be on the expensive side when considering competing products."

"The price of WhatsUp Gold is good."

More WhatsUp Gold pricing and cost advice

See which vendors are best for you

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914,262 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Construction Company

12%

Outsourcing Company

10%

Comms Service Provider

Manufacturing Company

Financial Services Firm

12%

Manufacturing Company

Outsourcing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

What is your primary use case for WhatsUp Gold?

My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.

See all answers

Comparisons

Zabbix vs Pulseway

Compared 7% of the time

SolarWinds NPM vs Pulseway

Compared 4% of the time

Kaseya VSA vs Pulseway

Compared 4% of the time

Microsoft Configuration Manager vs Pulseway

Compared 4% of the time

ConnectWise Automate vs Pulseway

Compared 4% of the time

More Pulseway Competitors

PRTG Network Monitor vs WhatsUp Gold

Compared 3% of the time

LibreNMS vs WhatsUp Gold

Compared 3% of the time

SCOM vs WhatsUp Gold

Compared 3% of the time

NinjaOne vs WhatsUp Gold

Compared 3% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 2% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

Pulseway

September 2026

Download Pulseway product report

Buyer's Guide

WhatsUp Gold

August 2026

Download WhatsUp Gold product report

Overview

Pulseway is a comprehensive IT management tool offering critical functionalities such as integrated dashboards, automation, and remote support. It supports seamless IT operations across multiple platforms, providing ease in monitoring and management.

Pulseway provides a robust platform for IT teams seeking to efficiently manage their infrastructure. With its capabilities in system monitoring, remote control, and mobile app accessibility, users can effectively oversee endpoint performance and receive timely alerts. It simplifies the management of server workflows, software deployment, and updates, catering to diverse IT environments. Its compatibility with multiple platforms ensures convenience in network monitoring, password updates, and administration access, allowing IT support to function across locations. There's room for improvement, particularly in enhancing remote session performance, graphical interface, and adding features like Remote Desktop Assistance for Mac.

What features does Pulseway offer?

Integrated Dashboard: Centralizes monitoring for better visibility.
Automatic Windows Updates: Ensures systems are up-to-date automatically.
Remote Script Execution: Facilitates task automation remotely.
Advanced Reporting: Provides detailed analysis for informed decision-making.
Mobile App: Offers 24/7 accessibility and support capabilities.

What benefits do Pulseway users experience?

Enhanced IT Efficiency: Streamlines operations and reduces manual tasks.
Cross-Platform Support: Adapts to diverse IT environments and needs.
Improved Remote Support: Facilitates responsive and effective help desk capabilities.
Scalable Management: Supports expanding IT infrastructures seamlessly.

Pulseway is utilized across industries like healthcare, finance, and education, providing essential IT support. It enables organizations to monitor critical systems, ensuring minimal downtime and optimal resource usage. Cybersecurity teams benefit from its deployment for tracking disk space, memory, CPU usage, and installed applications, enhancing overall network security and operational reliability.

Pulseway

WhatsUp Gold stands out with its comprehensive network monitoring, dynamic mapping, and real-time alerts, offering essential tools for managing extensive IT infrastructures.

WhatsUp Gold provides robust capabilities in network visibility through dynamic mapping and NetFlow analysis. The platform's interactive topology aids in pinpointing issues effectively. Auto-discovery ensures complete network device tracking. While offering an intuitive interface and integration with Cisco ServiceNow, users find server performance monitoring useful for incident handling. However, improvements are anticipated in application monitoring and Active Directory integration. The pricing model and customization options leave room for enhancement. Despite these, users benefit from its integrated dashboards for immediate device health checks and network updates, making it beneficial for large-scale infrastructure management.

What features does WhatsUp Gold offer?

Network Monitoring: Provides continuous oversight of network components
Dynamic Mapping: Offers visual representation of network topology
NetFlow Analysis: Delivers insights into bandwidth utilization
Threshold Alerts: Notifies users upon reaching set performance thresholds
Auto-Discovery: Detects devices automatically for complete network coverage

What benefits should users expect from reviews?

Comprehensive Visibility: Enhanced understanding of network elements
Real-Time Monitoring: Immediate insights into network and device status
Cost-Effectiveness: Competitive solution suitable for expansive networks
User-Friendly Interface: Simplifies the management of complex networks

Organizations in sectors like telecommunications, education, and healthcare utilize WhatsUp Gold for their network monitoring needs. Telecom companies track switches and routers, educational institutions manage bandwidth usage, and healthcare facilities monitor device availability to ensure seamless operations.

Progress Software

Sample Customers

Dell, Canon, Siemens, Harvard University, Northwestern University

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

Pulseway vs. WhatsUp Gold

September 2026

Free Report: Pulseway vs. WhatsUp Gold

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