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Pulseway vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pulseway
Ranking in Network Monitoring Software
48th
Ranking in Server Monitoring
18th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
Remote Monitoring and Management (RMM) (14th)
WhatsUp Gold
Ranking in Network Monitoring Software
23rd
Ranking in Server Monitoring
15th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (30th), IT Infrastructure Monitoring (18th), Configuration Management (21st), Log Management (41st), Cloud Monitoring Software (22nd), Network Traffic Analysis (NTA) (10th)
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Pulseway is 0.6%, up from 0.2% compared to the previous year. The mindshare of WhatsUp Gold is 2.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
WhatsUp Gold2.3%
Pulseway0.6%
Other97.1%
Network Monitoring Software
 

Featured Reviews

Pieter Plas - PeerSpot reviewer
Owner at Beerepoot Automatisering B.V.
A solution with a great monitoring system and ability to control access remotely
The initial setup was straightforward. Deployment depends on the size of a customer. We make the customer in the enterprise server, and there is a download per customer for the installation package. We can also roll it out very easily, and when we install it on one or two systems, it explores the network for more systems. We can then fire a deployment package on the other systems. So in one hour, we can do a lot. Most of the time, 90% of the work is very easy, and the last 10% are the business-critical systems from a customer. Also, we manually install important customer systems, like special applications where we like to monitor specific services in the server itself.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"So this solution allows for 24/7 support and is very handy."
"It gives you remote control and has a mobile app."
"The solution has great workflow and server modules."
"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."
"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."
"It has made life a lot easier for the administrators."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"Their tech support is very good."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"The most important features of WhatsUp Gold are the server health and uptime it provides."
"The user interface is good enough."
"Overall, we have been satisfied with the functionality of the product."
"The threshold alerting is the most valuable feature."
"This product has aided us in procurement and is overall a well-priced solution."
 

Cons

"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."
"The solution does not allow you to make a script for just one customer."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"They have good technical support but it's not excellent."
"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."
"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"They have good technical support but it's not excellent."
"You have to invest a few days to become an expert in this solution, but after that, it's possible to do almost anything with it."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be beneficial."
"Importing the maps and being able to customize them could be easier."
"The point system is not clear and clarity around this would improve our understanding of the system."
"You have to invest a few days to become an expert in this solution."
"The product is old and not updated."
 

Pricing and Cost Advice

Information not available
"The pricing can be on the expensive side when considering competing products."
"The most valuable feature is the cost compared to other solutions."
"Pricing is reasonable compared to other products."
"There is a license needed to use WhatsUp Gold."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
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Top Industries

By visitors reading reviews
Construction Company
13%
Comms Service Provider
9%
Computer Software Company
9%
Healthcare Company
7%
Financial Services Firm
12%
Manufacturing Company
11%
Government
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Comparisons

 

Overview

 

Sample Customers

Dell, Canon, Siemens, Harvard University, Northwestern University
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Pulseway vs. WhatsUp Gold and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.