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ShareFile vs SignNow comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
ShareFile boosted productivity, streamlined file management, improved collaboration, enhanced security, and delivered significant cost savings with measurable financial benefits.
Sentiment score
6.9
SignNow boosts ROI by cutting costs and time, enhancing collaboration, and improving security with electronic document processing.
I see SignNow has been able to save about 70% of our time because the documents are signed faster.
System Engineer at ManpowerGroup
There is reduced induction of errors as we deal with documents signed electronically, improving security and confidentiality, making SignNow a great tool.
Human Resources Manager at edx
The reminder and expiration features help, and we have avoided paper. This has helped to avoid courier costs and printing costs, and saved labor as 8 to 15 minutes per document was needed previously, but here SignNow helps.
Application development senior analyst at Accenture
 

Customer Service

Sentiment score
6.6
ShareFile's customer service is helpful and responsive but has declined recently; critical issues are promptly escalated and resolved.
Sentiment score
8.6
SignNow's 24/7 customer service is praised for responsiveness, cost-effectiveness, and enhancing productivity, with high user satisfaction.
We contacted them approximately six months ago about an issue, and they resolved the problem quickly within 30 to 40 minutes.
Director of Operations at EY
24/7 support is received from them.
Application development senior analyst at Accenture
The customer support is very responsive and proactive 24/7.
Senior Software Engineer at Infosys
 

Scalability Issues

Sentiment score
7.5
ShareFile offers scalable storage solutions for SMBs to enterprises, supporting up to 20 terabytes, suitable for diverse cloud storage needs.
Sentiment score
8.7
SignNow effectively manages large document volumes and supports seamless collaboration, highlighting its scalability for diverse organizational needs.
SignNow's scalability is very good because I can send contracts to many multiple vendors or contractors at once, and they are able to sign the documents and send them back efficiently and effectively without any error.
Human Resources Manager at edx
We can sign a thousand documents at a time, and it handles everything.
Senior Test Engineer at Atos
SignNow is scalable; we are able to sign a lot of documents at once, and it handles everything.
Senior Software Engineer at Unisys
 

Stability Issues

Sentiment score
8.6
ShareFile is praised for its stability, reliability, performance without bugs, easy setup, and seamless integration with Outlook.
Sentiment score
9.4
SignNow is praised for its stability and reliability, receiving high ratings for consistent performance without downtime or issues.
Miro Business - Enterprise is 100% stable and does not create any glitches or downtime for the organization.
Director of Operations at EY
SignNow is very stable; I have not experienced any downtime so far.
Senior Software Engineer at Procter & Gamble
 

Room For Improvement

Users want lower costs, better security features, platform integration, improved UI, and more email service compatibility for ShareFile.
SignNow needs improved field handling, customization, integration, security, user experience, mobile features, branding, and API cost-effectiveness.
SignNow can be improved by having more granular admin roles, permissions, and some strong domain organizational controls.
Application development senior analyst at Accenture
The integration with Google tools for collecting response data is very weak and not so seamless.
Senior Software Engineer at Infosys
The integration with Google Sheets for collecting response data does not work seamlessly.
Senior Test Engineer at Atos
 

Setup Cost

<p>ShareFile's pricing ranges from $16 to $125 per user/month, featuring customizable options and advanced features for various business needs.</p>
SignNow offers competitive pricing and easy setup, with cost-saving options and 24/7 support for a seamless experience.
There is no mandatory setup fee for SignNow.
Application development senior analyst at Accenture
We received a good discount, and the metering and billing experience has been clear and manageable.
Director of Operations at EY
The pricing is very cost-effective.
Senior Software Engineer at Infosys
 

Valuable Features

ShareFile offers ease of use, robust security, seamless access, and reliable performance with features like multi-factor authentication and encryption.
SignNow boosts collaboration with remote signing, automation, mobile support, seamless integration, and robust security, enhancing efficiency and value.
SignNow has positively impacted my organization because these quick things that need manual intervention are faster, and it is helpful due to fast approvals.
Application development senior analyst at Accenture
SignNow has positively impacted my organization by saving time through using the reusable templates.
Senior Software Engineer at Infosys
SignNow offers an easy-to-use, intuitive, and user-friendly interface, along with tracking, signing, and downloading of completed documents, and seamless integration.
Senior Test Engineer at Atos
 

Categories and Ranking

ShareFile
Ranking in eSignature (Electronic Signature)
14th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
Content Collaboration Platforms (11th), Cloud Data Exchange Services (5th)
SignNow
Ranking in eSignature (Electronic Signature)
2nd
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the eSignature (Electronic Signature) category, the mindshare of ShareFile is 2.4%, down from 2.9% compared to the previous year. The mindshare of SignNow is 4.3%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eSignature (Electronic Signature) Mindshare Distribution
ProductMindshare (%)
SignNow4.3%
ShareFile2.4%
Other93.3%
eSignature (Electronic Signature)
 

Featured Reviews

Salim Malik - PeerSpot reviewer
Senior Citrix Specialist at Kuwait Oil Company (K.S.C.)
Reliable, user-friendly, and secure
The initial setup is straightforward. It's not complicated. I’ve done the deployment when I was in Citrix and the deployment for the current customer and therefore have experience doing this a few times. How long the deployment takes is up to the customer in terms of what type of storage zone controller you're going to operate. If you're going to operate on-premise, then you need to have the network team and the server, physical server, the load balances, and storage zone controller storage deployed. It shouldn't take, if the infrastructure is ready, more than a week. IN that time, you can set up the entire full-fledged configuration and have enrollment running if you have all the hardware and the communications ready. That's on the on-premise side. If it's on a specific cloud, even when you purchase the procurement, it won't take even a day. In 24 hours, you will be up and running easily on the ShareFile cloud if you are working with the Citrix cloud. If you're doing a private cloud, then the communication to open the ports between the ShareFile can complain to the private cloud. That might be at least a week, depending on the internal teams. If they work very fast and smoothly, it's a matter of a day. You only need one person to maintain the solution. It’s pretty low-maintenance.
Vopic Mishra - PeerSpot reviewer
Director of Operations at EY
Digital signatures have transformed contract approvals and saved time across our teams
My experience while using SignNow has been five to six years. The mobile app support has been really helpful because they have been really proactive in case we want to reach out to them about any issue. We reach out to them instantly and they quickly give us a solution to our problem or support us 24/7. That has really worked well, especially with our mobile support when we or our clients have concerns with the mobile app. The mobile app has also been really great because it helps our team while working from home or remotely. They are able to open the mobile app and sign documents on the go, promoting collaboration. SignNow has positively impacted my organization. Since we started using SignNow, it has improved the time for signature collection, saving both parties time and reducing client doubts about signing with us. It has improved team collaboration because we all have access to this tool, and NDAs are signed much faster than they used to be. Reusable templates help out a lot.
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884,797 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
8%
Financial Services Firm
7%
Legal Firm
7%
Financial Services Firm
12%
Comms Service Provider
12%
Energy/Utilities Company
12%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Midsize Enterprise4
Large Enterprise15
 

Questions from the Community

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What needs improvement with SignNow?
The biggest downside or challenge for us was having to involve support to enable SSO. It would be nice to be able to turn that on and configure it on our own. However, that is a minor inconvenience...
What is your primary use case for SignNow?
My main use case for SignNow is that it is easy to set up and easier for users, usually requiring little to no training to get started. I love the signing links that can be created and posted on ou...
What advice do you have for others considering SignNow?
My advice to others looking into using SignNow is that it is a great contract management tool. It has improved collaboration with our stakeholders outside our organization, and departmental collabo...
 

Comparisons

 

Also Known As

Citrix RightSignature, Citrix ShareFile
No data available
 

Overview

 

Sample Customers

SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog
salesforce, Office 365, Google Aps, SharePoint, MobileIron, Redbooth
Find out what your peers are saying about ShareFile vs. SignNow and other solutions. Updated: March 2026.
884,797 professionals have used our research since 2012.