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WorkFusion vs WorkflowGen comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

WorkflowGen
Ranking in Process Automation
41st
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Business Process Design (25th), Business Process Management (BPM) (35th), Rapid Application Development Software (31st), Low-Code Development Platforms (36th)
WorkFusion
Ranking in Process Automation
26th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
Robotic Process Automation (RPA) (13th), Intelligent Document Processing (IDP) (11th)
 

Mindshare comparison

As of November 2026, in the Process Automation category, the mindshare of WorkflowGen is 1.4%, up from 0.4% compared to the previous year. The mindshare of WorkFusion is 1.3%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
WorkFusion1.3%
WorkflowGen1.4%
Other97.3%
Process Automation
 

Featured Reviews

CO
SAP Solution Lead at Johnson & Johnson
Good for automatically triggering workflows, but needs to be more customizable
We use this product for many different reasons related to our business We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do. The most valuable feature is the ability to automatically trigger the workflow. This solution needs to be…
Arijit-Ghosh - PeerSpot reviewer
Intelligent Automation SME at a financial services firm with 10,001+ employees
Cloud platform orchestrates business processes with AI capabilities
I find the capabilities that a normal orchestrator should have to be valuable in WorkFusion. The WorkFusion 10 cloud-based platform is different from the earlier on-prem version, WorkFusion 9. The platform now includes auto machine learning and AI capabilities. We haven't used these extensively, but they are a nice feature they are working on. The platform remains stable with well-designed processes, despite being a complex and technical tool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do."
"It’s easier, more controlled and automatized checks of the budget through this system."
"Took few hours to build workflows with ready-to-use templates, so we had improved productivity."
"We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution."
"In our opinion this group are the leaders in providing RPA solutions."
"The customer support is very responsive."
"The solution is stable, we have not had any glitches or problems."
"It takes care of simple tasks so users can focus more on exceptions than on regular use cases. They only focus on orders where they need to handle an exception, some information was not given, or there is an issue that they had to focus on. The rest of it goes straight through without human touch. We want to see our employees as engineers, wherein they think and solve problems, not necessarily have to do repetitive tasks. I think WorkFusion helps with avoiding repetitive tasks."
"Their robots have increased the rate of efficiency by two to five times in our organization."
"It's a pretty robust product."
"This solution has great document recognition capabilities."
 

Cons

"Yes, for email notification but it could also be with company network."
"This solution needs to be more customizable."
"The reports for users. The reports with more details; we have to generate them by the database."
"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."
"We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed."
"WorkFusion comes packed with certain libraries and .jars. At times, you understand that you're using a system in which a library or .jar is outdated and you need to upgrade it... They need to better manage quickly making changes in WorkFusion to accommodate a situation where other technologies are not supporting the platform."
"It should integrate with more ERP solutions like SAP. It doesn't currently have that ability."
"One thing we didn't like was their OCR solution. We felt it's somewhat inefficient."
"This is an expensive solution. They have a very expensive license compared to any other automation tool."
"If we're talking from a developer perspective, the task of actually building automation is not ideal. That's not their strong side."
"I would not recommend this product for large automation projects because it gave us problems in terms of space and the speed at which it was executing."
 

Pricing and Cost Advice

Information not available
"It is not the most expensive solution, but it is also not the cheapest."
"We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."
"I can't speak to pricing. It's a contract signed by upper management."
"My client is using RPA Express, which is available for them to use free of charge."
"The overall cost could come down a bit in terms of maintaining the servers. Because it can handle complicated things in big use cases, the infrastructure is also correspondingly big. It would be nice to bring that cost down."
"They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."
"As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."
"The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."
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Top Industries

By visitors reading reviews
Comms Service Provider
21%
Construction Company
14%
Manufacturing Company
8%
Financial Services Firm
6%
Financial Services Firm
20%
Construction Company
12%
Manufacturing Company
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Large Enterprise23
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for WorkFusion?
WorkFusion is cheaper than Kofax, but I cannot compare it to UiPath ( /products/uipath-reviews ) without exact pricing. It is worth the money as a tool.
What needs improvement with WorkFusion?
In low-code automation, most parts are not customizable, particularly when Excel is involved, which increases complexity. The system can break down, requiring numerous exception cases, thus complic...
What is your primary use case for WorkFusion?
I used WorkFusion ( /products/workfusion-reviews ) mainly for automating tasks related to Microsoft 365, such as automating cases from emails sent to Outlook. This included processing documents usi...
 

Comparisons

 

Overview

 

Sample Customers

Comcast, Deloitte, Mitsui & Co Ltd, Sanofi Pasteur, Textron, XL Group. WorkflowGen accelerates business process adaptability in 70 countries for 500+ organizations and 1,000,000 users.
Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street
Find out what your peers are saying about WorkFusion vs. WorkflowGen and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.