We use Zerto to back up our VMs to our disaster recovery site.
Principal DevOps Engineer at a insurance company with 10,001+ employees
The recovery time is almost immediate
Pros and Cons
- "Zerto is essential for protecting critical workloads. We don't protect all of our VMs, but some need to be recovered in a timely manner. The recovery time is almost immediate."
- "It would be difficult to do, but I would love it if Zerto handled some of the scripting and things necessary to do a recovery. For example, it would be helpful if the solution could update the DNS to point to a new location. It would be nice to automate some of those tasks that you have to do to recover a VM and they were kinda out-of-the-box point-and-click things rather than things that required you to write a script."
What is our primary use case?
How has it helped my organization?
Zerto is essential for protecting critical workloads. We don't protect all of our VMs, but some need to be recovered in a timely manner. The recovery time is almost immediate.
What is most valuable?
The fast recovery speed is Zerto's most valuable feature. It gives us peace of mind to know that the VMs are replicated and are there if we ever have a disaster. We recently upgraded our license to include the cloud because we are considering migrating from our hosted data center to cloud-based DR. Zerto's near-synchronous replication has been excellent. We haven't had any issues during our testing. It has worked flawlessly, and we're very pleased.
What needs improvement?
It would be difficult to do, but I would love it if Zerto handled some of the scripting and things necessary to do a recovery. For example, it would be helpful if the solution could update the DNS to point to a new location. It would be nice to automate some of those tasks that you have to do to recover a VM and they were kinda out-of-the-box point-and-click things rather than things that required you to write a script.
Buyer's Guide
HPE Zerto Software
May 2026
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,311 professionals have used our research since 2012.
For how long have I used the solution?
We have used Zerto for five years.
What do I think about the scalability of the solution?
We haven't had any issues with scalability, but we haven't done a lot of scaling. We initially purchased a number of licenses, and we've kinda stayed about that number for the whole time. We're currently protecting 175 VMs, which is a small fraction of our total environment.
How are customer service and support?
I rate Zerto customer service eight out of 10. It's been good. I haven't had to open any tickets with support, but we worked with our sales engineer to configure things, and it went well.
Which solution did I use previously and why did I switch?
We've used backup providers before to do replication, but we've never had a solution that offered immediate recovery. We evaluated VMware SRM and some other backup providers, but none were quite on Zerto's level. The recovery speed doesn't compare to Zerto. Zerto is easy to use aside from the scripting aspect of things, but the other solutions aren't aren't any better in that regard.
How was the initial setup?
The setup is straightforward. We deploy an appliance, and it's up very quickly. The initial installation is done in a day, but it takes time to configure things exactly the way you want them, get the VMs protected, write scripts, etc.
What was our ROI?
It's hard to quantify the return, but we can do what we set out to. We're able to recover critical services in a DR site. We haven't had to use it, but we know it's there, and we've done testing that shows it works. Hopefully, we don't have to use it, but it's a good insurance policy.
What other advice do I have?
I rate Zerto nine out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager of IT Technical Operations at a non-profit with 201-500 employees
Easy to set up and use, offers reliable performance
Pros and Cons
- "It works really well. It's simple to set up and works well. Moreover, disaster recovery to the cloud to our organization is very important. We actually had to use it three years ago, and it worked out well for us."
- "When we migrated to new virtual infrastructure, we had to set up Zerto all over again. And that took a long time. It would be nice if Zerto had some sort of migration tool where you could migrate all of your virtual machines to a new infrastructure without having to set up Zerto all over again."
What is our primary use case?
We use Zerto to replicate all of our production solutions. We replicate to cloud storage.
How has it helped my organization?
Zerto works really well. It's simple to set up and works well. Moreover, disaster recovery to the cloud for our organization is very important. We actually had to use it three years ago, and it worked out well for us.
It replicates a lot quicker than what we were using previously. We did see a reduction in the time it takes to replicate. We were using SAN replication, and Zerto works in about a quarter of the time.
We use Zerto to protect our VM environment.
What is most valuable?
Zerto works reliably and that is simple to set up and manage.
Moreover, Zerto's Near Synchronous Replication is fast. It lets you recover to a very short point in time, so you don't lose anything. It's really important because we don't want to lose any of our data. We want to be able to recover as much as we can. So this feature helps us do that.
Overall recovery time objective (RTO) with Zerto is really good. It's within seconds for us.
What needs improvement?
When we migrated to a new virtual infrastructure, we had to set up Zerto all over again which took a long time.
It would be nice if Zerto had some sort of migration tool where you could migrate all of your virtual machines to a new infrastructure without having to set up Zerto all over again.
For how long have I used the solution?
I've been using Zerto for about four and a half years.
What do I think about the stability of the solution?
It works really well. We rarely have any sort of issue with it. You just set it up and it does its thing.
What do I think about the scalability of the solution?
We are a smaller environment, but it seems like it would work well for much larger organizations too.
We protect 36 virtual machines right now.
How are customer service and support?
The customer service and support are really good. They reply quickly and they usually resolve the issue in a very short time frame.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We looked at Veeam, Veritas, and some other storage-level replication solutions. We chose Zerto because it was just simple to set up and had good reviews. It works well and is pretty simple to use.
How was the initial setup?
The initial setup is pretty simple. We had it set up and replicating in about three hours. It's really quick to set up and works pretty simply.
What was our ROI?
We definitely have seen a return on investment from Zerto. We were able to recover from an incident that would have been a lot more serious without Zerto.
Without Zerto, our organization would have lost several million dollars in financial damages from data loss.
What's my experience with pricing, setup cost, and licensing?
The solution is a bit pricey for sure. But the licensing is simple to understand, which is good.
Which other solutions did I evaluate?
What other advice do I have?
Overall, I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
HPE Zerto Software
May 2026
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,311 professionals have used our research since 2012.
CEO at Ivrnet Inc.
Enabled us to save tremendous amounts of time, is user-friendly, and provides peace of mind
Pros and Cons
- "Using Zerto for the migration was incredibly valuable, enabling us to save tremendous amounts of time."
- "Not all of the knowledge required for implementing Zerto is available in their online documentation for non-partners."
What is our primary use case?
We utilized Zerto to facilitate the migration of servers within a data center from one location to another and employed it for disaster recovery purposes.
How has it helped my organization?
Zerto is user-friendly. The feedback I received from my team during the migration was that it was effortless to use. I wasn't directly involved in the implementation, but I participated in the decision-making process for purchasing and analyzing Zerto. However, the feedback I received from our team indicated that it was quite straightforward to use.
The benefit to our company was the ease of moving our servers using Zerto, which saved us a lot of time. I would like to emphasize that during the data center migration, it saved us a significant amount of time. Additionally, during the disaster recovery tests, when we actually used it, it worked exceptionally well. Zerto provides us with peace of mind. In the event of an incident, the ability to recover our data effectively also grants us peace of mind.
We utilized Zerto to transition from one cloud to another, ensuring that all of our operations and applications are now in the cloud. Having disaster recovery in the cloud is an important necessity for business continuity.
We use Zerto to help protect our virtual machines.
Zerto has helped reduce our disaster recovery testing.
With Zerto, we would not require additional staff or hire a third party to assist with disaster recovery.
What is most valuable?
Using Zerto for the migration was incredibly valuable, enabling us to save tremendous amounts of time. Thankfully, we have never had to utilize the disaster recovery feature. However, if the need arose, Zerto would be instrumental in preserving our business.
What needs improvement?
Not all of the knowledge required for implementing Zerto is available in their online documentation for non-partners.
For how long have I used the solution?
I have been using Zerto for two years.
What do I think about the scalability of the solution?
Scalability is really good. We deployed it fairly quickly across our environment.
How are customer service and support?
The technical support is responsive and helpful.
How would you rate customer service and support?
Positive
How was the initial setup?
The feedback I received from our team was that the majority of the deployment went smoothly, but there were some technical aspects that were not covered in the deployment documentation, which they had to figure out.
The deployment required two people at times, but the majority of it was completed by one person.
What about the implementation team?
The implementation was completed in-house.
What was our ROI?
Zerto has saved time during our data center migration, and we are utilizing it for our disaster recovery. However, we have not yet calculated the return on investment for it.
What's my experience with pricing, setup cost, and licensing?
Zerto previously had a perplexing licensing structure, but they have since resolved it by implementing a unified license.
Which other solutions did I evaluate?
We evaluated Veeam Backup and Replication before choosing Zerto. Zerto offers live recording, allowing us to rewind to the exact moment when the incident occurred. At the time of our selection, Zerto was the only company with this capability.
What other advice do I have?
I rate Zerto a nine out of ten.
For organizations planning to implement Zerto in-house, I recommend reviewing all the setup documentation beforehand.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Server Administrator at a construction company with 1,001-5,000 employees
Performs fast disaster recovery, is easy to configure and manage
Pros and Cons
- "The ability to quickly bring up VMs within a test environment allows us to test our disaster recovery functions and ensures that they would function just as well in an actual disaster scenario."
- "Zerto needs to improve its support for VMware Lifecycle Manager."
What is our primary use case?
We currently utilize Zerto as our disaster recovery solution. With Zerto, we replicate production virtual machines to our DR site. This approach enables us to recover and bring everything back online in a disaster swiftly. Our recovery point objective can be as low as five seconds, depending on the replication point.
Additionally, we employ Zerto for scaling purposes and for conducting upgrade testing. This entails spinning up VMs in an isolated environment, allowing us to perform various tests. For example, a few years ago, we tested the upgrade of our active directory domain controllers. By validating processes within this environment, we can ensure their smooth execution in production. These are the two primary use cases for Zerto in our organization.
How has it helped my organization?
Zerto is very user-friendly. We can select the VMs by installing a small agent specifically designed for the host. This agent identifies all the VMs. Zerto integrates smoothly with VMware, which is our primary core platform. I believe it also functions well with other hypervisors, although I am only familiar with VMware. Therefore, the integration with vSphere simplifies the process of creating groups, runbooks, and other components necessary for building our disaster recovery environment.
Zerto's near-synchronous replication performs admirably. Many times when I check, we are only about five seconds behind in terms of production time. Of course, this does depend on network performance. There have been instances where the delay exceeded five seconds due to network blips or other issues. However, for the most part, we consistently remain within a five-second range of our production environment.
As a manufacturer, a significant portion of our operations relies on timely execution in order to ensure efficient production and timely delivery of our products. We closely coordinate with external partners and customers to minimize downtime and maintain a seamless real-time production process, which is crucial for us.
The ability to conduct faster disaster recovery testing and the potential for quicker recovery in the event of a disaster have been greatly improved. Before using Zerto, our approach involved log shipping and manual recovery, which meant that the best we could do was recover the previous backup from the previous night, assuming the backup was successful. This process would take hours or even days. However, with Zerto's automation, we can now recover within seconds—five, ten, or twenty seconds from the point of the outage. We can bring systems back online automatically and at a significantly faster pace than our previous manual approach allowed.
Zerto has significantly improved our recovery time objectives compared to what they used to be. Previously, we would have to restore from backups from the previous night and manually configure systems. Therefore, the recovery time objective has likely decreased from days to approximately an hour, or perhaps even less. It's challenging to determine the precise timeframe in a real disaster scenario since we conduct disaster recovery testing. However, it is undoubtedly much better than it was before, although pinpointing the exact time of an actual disaster is somewhat different.
Zerto has helped us reduce our organization's disaster recovery testing from several days of preparation to just a single day.
What is most valuable?
Zerto is easy to configure and manage. The ability to quickly bring up VMs within a test environment allows us to test our disaster recovery functions and ensures that they would function just as well in an actual disaster scenario. This enables us to swiftly recover in the event of a disaster.
What needs improvement?
Zerto could be easier to configure when we need to perform data testing and establish network connectivity outside of the isolated environment. We encounter situations where there is a desire to test a printer during disaster recovery testing. However, due to the presence of an isolated environment, doing so can result in complex configurations.
Zerto needs to improve its support for VMware Lifecycle Manager. This creates a problem with VMware's ability to automate the complete VMware stack upgrade.
For how long have I used the solution?
I have been using Zerto for ten years.
What do I think about the stability of the solution?
Zerto is highly stable. It is rare to encounter any issues with it. Typically, any problems that arise are due to changes made on our end that may have inadvertently affected it. However, Zerto remains an exceptionally stable product.
What do I think about the scalability of the solution?
To the best of my knowledge, Zerto can scale to the extent that we require. I am not aware of any limitations, as we have not encountered any thus far.
How are customer service and support?
The technical support is generally very prompt in responding, and highly knowledgeable, and they will continue working with us until the problem is resolved.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Dell RecoverPoint for Virtual Machines and completely replaced it with Zerto.
Zerto is much easier to use compared to RecoverPoint. Previously, with RecoverPoint, we could only program-specific logs, and the VMs we wanted to replicate had to remain on those logs. If we moved the data off those logs, replication would be lost. However, Zerto keeps track of the VM regardless of its location, making it superior to RecoverPoint in terms of configuration and management.
Zerto is a more cost-effective product than Dell RecoverPoint.
How was the initial setup?
The initial setup is straightforward. We need a virtual machine, install it, push it through, and configure it to communicate with the host for deployment. I mean, it's a very straightforward process. Two people were involved in the deployment.
What about the implementation team?
The implementation was completed in-house.
What was our ROI?
The human resources necessary to perform a disaster recovery test are undoubtedly available. It is more economical than RecoverPoint. Now, it has been many years, and I am uncertain about the cost disparity. However, on the whole, there is a decrease in various aspects regarding the product's cost and the number of work hours needed for disaster recovery testing which is a clear return on investment.
What's my experience with pricing, setup cost, and licensing?
The pricing is straightforward. We are on an enterprise licensing model, and it is based on a per-VM basis. We have the option to purchase them in blocks. This approach is quite cost-effective as we do not replicate our development and testing environments. We only replicate the production environment. Therefore, we are not paying for the entire setup, but only for what we are actually replicating.
What other advice do I have?
I rate Zerto a ten out of ten.
Currently, we have a separate product that we use for backup, which has immutability features. However, we do not currently employ Zerto for immutability purposes.
We have considered using the cloud for disaster recovery, but currently, we maintain the same hardware at both locations. However, since we conduct all of our firmware testing and upgrades on our disaster recovery site first, we have decided to keep our own disaster recovery site instead of attempting to do it in the cloud.
We could easily transfer data to the disaster recovery system. One of Zerto's functions is to replicate data from virtual machines or migrate entire virtual machines, although we haven't utilized it for that purpose.
The only maintenance required is typically software updates. Whenever a new version is released, we must go through the process of upgrading Zerto. Other than that, unless there are any issues, it generally operates smoothly.
We just need to ensure that we know the number of virtual machines we would be replicating so that we can obtain the correct licensing. Otherwise, we will have to backtrack. If we underestimate, we will need to provide additional licensing. It is important to determine this information upfront, as well as the bandwidth between our site and the replication location, as it also affects our recovery objectives.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Sr Project manager at a tech vendor with 10,001+ employees
Runs behind the firewall to help block unknown threats and attacks
Pros and Cons
- "Our RTO is quick, and we can recover five to ten terabytes of data within minutes of a failover."
- "Zerto's effect on our RPO can be improved."
What is our primary use case?
We use Zerto for disaster recovery purposes. We do not use Zerto for backups, only for the redundancy of the data center.
How has it helped my organization?
Zerto uses a rapid user interface that is user-friendly. Zerto's Near Synchronous Replication is helpful for our 12,000 servers.
Zerto runs behind the firewall to help block unknown threats and attacks.
The solution has improved our RTO and we rarely experience any issues during failovers. We use Zerto on-premises and Azure for the cloud. We have a very good RTO whenever we have a failover from Zerto to the cloud.
Zerto reduced our downtime by approximately 15 percent by increasing our recovery speed. Zerto also helped our organization's disaster recovery testing by reducing the time it takes to bring up virtual machines on the DR side to 15 minutes.
Because Zerto's GUI is user-friendly, it is easy to execute a failover, so we require 1/3 of the employees to perform the task during recovery situations.
What is most valuable?
Our RTO is quick, and we can recover five to ten terabytes of data within minutes of a failover.
What needs improvement?
Zerto's effect on our RPO can be improved. When we have a VPG, we typically have multiple VMs and more than ten terabytes of data. This can cause long failover times due to data limitations, and sometimes the VPG can become full.
The technical support response time could also be improved. We often have to follow up multiple times to get a response, and when we do get a response, it is not always from the correct person who can handle our case.
For how long have I used the solution?
I have been using Zerto for five years.
What do I think about the stability of the solution?
Zerto is stable.
What do I think about the scalability of the solution?
Zerto is scalable. We have around 3,000 people that use Zerto in our organization. Zerto is deployed in multiple environments and multiple databases in two countries.
How are customer service and support?
The technical support's response time is slow.
How would you rate customer service and support?
Neutral
What was our ROI?
We have seen a return on investment with Zerto.
What's my experience with pricing, setup cost, and licensing?
Zerto is more cost-effective than Azure.
What other advice do I have?
I give Zerto an eight out of ten.
We wanted a solution that would help us reduce our recovery time objective, and Zerto does just that.
We use VPGs to maintain data consistency in our environment. We do this by placing multiple servers in a single VPG, which belongs to the same application or database.
Zerto can recover data quickly when the data size is under ten terabytes. However, recovery can be slow for data sizes that exceed ten terabytes.
The distance of our data transfers will affect the RTO. Data transfers within one region will be quicker than those across multiple regions.
We also use Azure Cloud and are currently migrating Zerto to the cloud. Both use a GUI interface and both have good failover tests.
I recommend Zerto but it does have data limitations when using a single VPG.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: partner
Head of IT at TWM SOLICITORS LLP
The integration with the mobile app is seamless, and helps to monitor the system from wherever
Pros and Cons
- "Continuous replication is the primary feature we use now because we originally purchased Zerto. I'm starting to utilize the long-term retention and instantaneous file restoration features, which have been introduced since the original purchase in 2015. Initially, we deployed Zerto as a second data storage point, but ultimately it will probably facilitate some of the migration of my workloads up to the cloud. It's evolving with the network and how we deliver computation."
- "It's given me tremendous peace of mind and confidence that the network can be recovered quickly and accurately."
- "It would be nice if Zerto offered OVFs, which are custom-built VMs that you can install on your virtualized environment. At the moment, I have the Zerto sitting on two custom-built Windows servers, which creates a lot of overhead. I'm waiting for them to create an OVF file, which is a built and hardened version of their Zerto server that I can just install wherever with a couple of mouse clicks."
- "It would be nice if Zerto offered OVFs, which are custom-built VMs that you can install on your virtualized environment. At the moment, I have the Zerto sitting on two custom-built Windows servers, which creates a lot of overhead."
What is our primary use case?
Our use case has evolved over the years. Initially, we strictly used Zerto for its original purpose: continuous replication of our virtual machines. We had a ransomware attack and needed to instantly restore virtual machines on or off-site without too much aggravation. That has been successful. The product expanded since then, and we're using many other features now.
We haven't replaced our other backup solutions yet, but we're considering it. I need to do some more testing of my databases and mail servers. It depends on how we utilize the cloud in the business. We're currently using an on-prem data center with a reserve disaster recovery site, but we're contemplating a transition to Azure. For example, if we are using Exchange Online, I'll need to find an appropriate backup solution. It may be something in the Azure stack, but I don't know yet.
We plan to use Zerto for cloud disaster recovery eventually. I'm in an upgrade cycle because I need to upgrade various backend elements to put me on 9.5, which I think is the latest release. That will give me immutable storage and benefits like single sign-on and multifactor authentication, which insurance companies increasingly request for all our applications. I plan to start shifting workloads into the cloud, and Zerto is one of the tools that will help me with that.
Zerto is deployed across my organization's entire computing infrastructure. We've got several different departments in the firm, so it handles many workloads. That sits on a Windows environment, and it replicates a data center where we just buy some shelving space. Including equity partners, consultants, and other visiting members of staff, we have around 250 users over seven sites.
How has it helped my organization?
Zerto is the ideal solution from a technical perspective. I have confidence that I can quickly and effortlessly restore data and train my IT colleagues to do the same. Ultimately, the benefit to the firm is knowing that everything's protected. My colleagues don't need to dive deeply into what I do because it's my specialty. It has been a massive game-changer to have that confidence in data recoverability. The rest of the firm considers it part of the suite of tools I've implemented.
I've been working in IT for nearly 30 years. In the old days, you would need to know precisely the configuration, whereas now you only have to press a few buttons, and you're in the same situation that you would've been after maybe hours or days in the past. That's happened in a short period of my career.
We've seen a massive improvement in our RPOs. It used to take hours, if not days. When I started working here 17 years ago, recovery took weeks because of the lack of preparation. Now, it's done in a matter of minutes. You've got to practice it, and the Zerto tool has a timer where it asks you to check your DR every six months. I do that religiously. The RPO is theoretically in minutes, but I've never had to do it.
Zerto has also had an overall positive impact on RTOs. You don't need to maintain a massive set of documents to recover your systems. You can spin them all back up in your reserve site. Obviously, you must do them in the correct order. Then, you can then test your functionality, and you should be good to go. It massively reduced our RTOs.
Our RPO went down by about four hours, and the recovery time may have gone down from five or six hours to less than an hour. Some firms that invest in this can get it a lot lower than that, but I would say we're well below an hour now to restore the entire system.
Downtime comes in so many varieties, and you need a Swiss Army knife with the tools you need to deal with them all. Zerto is only one piece of a toolset I use, but it's one of the major elements. It offers the basic flexibility to have different destinations for your data and the ability to spin it up quickly. When recovering from a disaster, you typically deal with an issue you've never seen before.
Sometimes, you might have a failure that only affects a third of your network, or it's a ransomware attack that only affects specific VMs. You have no idea what will hit, so flexibility is essential. You need to be able to do it and get on with trying to recover your data rather than having to remind yourself how to do it. I've had to do that a few times with software. You practice it because you can't remember it, whereas you don't need to do that with Zerto.
The cost of downtime is hard to quantify with a law firm. There's an evident revenue impact when the system is not running. It means people are not earning fees because we're a professional services firm. However, the effect's size depends on the disaster type and how long you are down. If you're down for weeks, that will damage your reputation, which is everything in the legal field. It's a massive advantage if we can get our services online quickly.
The solution has also reduced our DR testing time considerably. You're prompted to test every six months, and I can run through the test in a couple of clicks. I go into the reserve site and ensure the servers are spun up. I verified that all the services are running as expected, and they can see each other. Completing the test cycle takes me maybe 30 minutes.
Previously, it might have taken a few days to do a disaster recovery trial because I had no way to restore data accurately without affecting the live data. Zerto creates a sandbox environment where you can test without affecting operations. In the past, I might have needed to disrupt business for a couple of days to run a full test.
I can allocate that saved time to more valuable tasks. When I'm not maintaining the system, my role is to be a Solutions Architect, deliver new projects, and provide third-line support to help users with their day-to-day tasks. Zerto frees me up to concentrate on developing my team and working on value-added business projects. I estimate that it reduced my system management overhead by 15 percent.
I can't say with certainty that it would reduce the staff need in a real-life disaster recovery situation because we never know what we'll get. We take disaster recovery seriously because we don't see the form disaster will take. People from marketing will be involved in communicating with our client base. Elements of management need to intervene to ensure the staff members are safe. "Disaster" is such a broad term. You could have a fire in one of your buildings or a ransomware attack. However, it would be easy for me to perform the disaster recovery by myself from the Zerto control panel.
What is most valuable?
Continuous replication is the primary feature we use now because we originally purchased Zerto. I'm starting to utilize the long-term retention and instantaneous file restoration features, which have been introduced since the original purchase in 2015. Initially, we deployed Zerto as a second data storage point, but ultimately it will probably facilitate some of the migration of my workloads up to the cloud. It's evolving with the network and how we deliver computation.
Near-synchronous replication is handy for instantaneous file restores. Over the next few years, I think I will have to be more flexible about how I run my network. We're transitioning from an on-premises to a hybrid setup and, finally, a cloud environment. It's crucial to have the ability to move around data recovery points, some of which are local, and it's becoming increasingly important as we move away from traditional backups.
Currently, I'm still maintaining another backup regime due to the complexity of recovering some of my applications. Near-synchronous replication isn't one of the most vital factors yet. Continuous replication to remote sites is the primary concern and reason for the purchase. We are waiting to upgrade to version 9.5 before we start using immutable data copies, but I'm excited about that feature. Immutable backups will be a real game-changer because we'll have an incorruptible backup sitting in the background.
What needs improvement?
It would be nice if Zerto offered OVFs, which are custom-built VMs that you can install on your virtualized environment. At the moment, I have the Zerto sitting on two custom-built Windows servers, which creates a lot of overhead. I'm waiting for them to create an OVF file, which is a built and hardened version of their Zerto server that I can just install wherever with a couple of mouse clicks.
For how long have I used the solution?
I have been using Zerto for around seven years.
What do I think about the stability of the solution?
The stability is excellent. I've never had a problem with it.
What do I think about the scalability of the solution?
The scalability's been fine. I increased my licenses from 20 to 35 or 40. It scales horizontally too. I used to replicate to one destination: my data center. Now I replicate to two destinations, and I'm starting to replicate into Azure Blob storage, as well.
How are customer service and support?
I rate Zerto's support 10 out of 10. They always answer my questions, but I have very few issues because it's so simple and flexible to use. It's well thought out. Software often isn't designed with the user in mind, but this one has been. It's aimed at the right professional level. It's obvious if you've got enough technical knowledge. It's so robust and easy to use that I rarely contact technical support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did use a different solution that was part of the EMC stack for my storage area networks. Zerto is probably 10 times easier to use. When you work for a small or medium-sized organization, you aren't generally exposed to a variety of solutions because there are higher opportunity costs for time spent learning and setting it up.
When I was doing the assessment, I got some experience with SAN-based recovery tools integrated with VMware, but those didn't seem to work well. Zerto is simple and actually works.
How was the initial setup?
I purchased Zerto to simplify installation and configuration. I set aside a couple of weeks to install it, and I managed to do it in one afternoon. Managing the solution is pretty straightforward for someone with technical skills and experience. I find it simple to use, which is one of the reasons I like it. A lot of the products in the legal sector where I work are incredibly complicated and hard to use. This isn't one of them.
I couldn't believe how easy it was to install. Based on my previous experience with the EMC solution, I expected to be deploying it full-time for two weeks. I set up the prerequisites in advance, which included creating a couple of Windows VMs. We installed, set it up, and started replication within a couple of hours. I have a team of people, but I completed the installation myself.
Zerto is relatively low maintenance, which is another bonus. It just churns away. You need occasional upgrades and bug fixes. I spend an hour or two on maintenance every six months or so. Apart from that, the only other maintenance I do is testing every six months.
What's my experience with pricing, setup cost, and licensing?
Obviously, it would be nice to have it for free. Nevertheless, a lot of effort has gone into making it a top-notch product. An excellent product with expert support is never going to be cheap. I think it's fairly priced for what it does and the benefit it brings to our business.
I've gone from a standard license to an enterprise license with an increasing number of VMs. Enterprise covers on-prem and the cloud, whereas the standard license is strictly on-premise. I'm not an expert on Zerto's licensing, but I know that I've increased my VMs and the range of destinations as part of an upgrade.
Which other solutions did I evaluate?
I didn't evaluate any other solutions because I instantly liked Zerto. I'd been given permission to look for new products to protect us in the future, but when I saw a demo of Zerto, it was pretty much over.
Virtually everything is fairly straightforward. The upgrade cycle is painful in other products, but easy to do in Zerto. The integration with the mobile app is seamless, so I can monitor the system from wherever.
What other advice do I have?
I rate Zerto 10 out of 10. It's given me tremendous peace of mind and confidence that the network can be recovered quickly and accurately. I would suggest future users take some time to do an in-depth trial.
If that doesn't convince you, I don't know what will. In my job, a decision is sometimes obvious, but it's tricky in other instances. You might need to draw up a weighted scoring model and check a couple of suppliers. This time, it was so clear. It's hard to quantify the pleasure of getting a nice piece of software that just works.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
HPE Presales Consultant and Certified Instructor at Pleiades Tecnologia
Has really good near-synchronous replication and protection, which is an advantage for customers
Pros and Cons
- "We used Zerto to protect VMs in our environment. It depends on the network and environment, but the RTO takes around 7-8 seconds. When you compare Zerto to other solutions in the market, it's very powerful."
- "You have to start with 25 VMs which is too much for SMB clients. It would be better if they had the option to start with 10."
What is our primary use case?
We use the solution for running demos for HPE partners and customers, regarding disaster recovery and backup.
How has it helped my organization?
Although our primary use case is to show demos to partners and customers, we think it's really valuable.
What is most valuable?
The most valuable features are disaster recovery and that the RTO takes less than ten seconds. It's a reallypotent tool.
The near-synchronous replication is really good and an advantage for customers. This feature is really important because we can show it to customers and partners, helping recovering from ransomware, and does provide huge value.
You can protect your VMs in the environment. It depends on the network and environment, but the RTO takes around 7-8 seconds. When you compare Zerto to other solutions in the market, it's very powerful.
Also, the ease of use and speed of recovery are wonderful.
What needs improvement?
I'm happy with the solution, but I would like Zerto to support other hypervisors too
And the price could be cheaper, but it is reasonable.
For how long have I used the solution?
I have been using Zerto for four years.
What do I think about the stability of the solution?
It's very stable.
What do I think about the scalability of the solution?
The scalability is really good.
Which solution did I use previously and why did I switch?
We have used SRM from VMware and RapidDR from Simplivity. In comparison to those products, Zerto is really simple to use and helpful.
We are constantly trying new products. Zerto has the lowest RTO, you can recover a lot more quickly than using other solutions.
How was the initial setup?
The initial setup is very easy.
What about the implementation team?
We did the implementation ourselves.
What's my experience with pricing, setup cost, and licensing?
Our clients think it's quite expensive but I advise them to consider all of Zerto's features.
You need to start with 25 VMs, which sometimes is too much for SMB clients in some countries. It would be better if they had the option to start with a license for less VMs, like 5 or 10.
What other advice do I have?
Overall, I rate the solution a nine out of ten because of the low RTOs, the ease of use, and how helpful it is for clients.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jan 15, 2026
Flag as inappropriateThe solution makes work easier, but it's too expensive
Pros and Cons
- "Zerto also improves application availability as our business continues to increase our lifespan."
- "Zerto could improve its pricing and customer care. I've never used customer care, but I talked to someone who had, and they weren't given the information they needed."
What is our primary use case?
I'm a payroll specialist using Zerto to deploy virtual machines, store data, and a little disaster recovery.
How has it helped my organization?
I saw benefits within a few weeks of beginning to use Zerto. It helps us protect virtual machines in our environment and has improved our RPOs by about five to 15 seconds. It has also had a positive impact on our recovery times. Zerto also improves application availability as our business continues to increase our lifespan.
Zerto saves time and helps us reduce the risk of data loss from ransomware. it has also reduced our DR testing time, but I'm unsure how much.
What is most valuable?
Zerto is an easy platform to use. It makes work easier and reduces stress.
What needs improvement?
Zerto could improve its pricing and customer care. I've never used customer care, but I talked to someone who had, and they weren't given the information they needed.
For how long have I used the solution?
I've used Zerto for three years.
What do I think about the stability of the solution?
I experienced some lag twice.
What do I think about the scalability of the solution?
Zerto's scalability is just okay. In my experience, the multi-host support and automated scaling can squeeze performance.
What's my experience with pricing, setup cost, and licensing?
Zerto is expensive. It costs too much for the service they offer.
What other advice do I have?
I rate Zerto seven out of 10.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Buyer's Guide
Download our free HPE Zerto Software Report and get advice and tips from experienced pros
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Updated: May 2026
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