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Head of IT at TWM SOLICITORS LLP
Real User
Top 5
Oct 23, 2022
The integration with the mobile app is seamless, and helps to monitor the system from wherever
Pros and Cons
  • "Continuous replication is the primary feature we use now because we originally purchased Zerto. I'm starting to utilize the long-term retention and instantaneous file restoration features, which have been introduced since the original purchase in 2015. Initially, we deployed Zerto as a second data storage point, but ultimately it will probably facilitate some of the migration of my workloads up to the cloud. It's evolving with the network and how we deliver computation."
  • "It's given me tremendous peace of mind and confidence that the network can be recovered quickly and accurately."
  • "It would be nice if Zerto offered OVFs, which are custom-built VMs that you can install on your virtualized environment. At the moment, I have the Zerto sitting on two custom-built Windows servers, which creates a lot of overhead. I'm waiting for them to create an OVF file, which is a built and hardened version of their Zerto server that I can just install wherever with a couple of mouse clicks."
  • "It would be nice if Zerto offered OVFs, which are custom-built VMs that you can install on your virtualized environment. At the moment, I have the Zerto sitting on two custom-built Windows servers, which creates a lot of overhead."

What is our primary use case?

Our use case has evolved over the years. Initially, we strictly used Zerto for its original purpose: continuous replication of our virtual machines. We had a ransomware attack and needed to instantly restore virtual machines on or off-site without too much aggravation. That has been successful. The product expanded since then, and we're using many other features now.

We haven't replaced our other backup solutions yet, but we're considering it. I need to do some more testing of my databases and mail servers. It depends on how we utilize the cloud in the business. We're currently using an on-prem data center with a reserve disaster recovery site, but we're contemplating a transition to Azure. For example, if we are using Exchange Online, I'll need to find an appropriate backup solution. It may be something in the Azure stack, but I don't know yet.

We plan to use Zerto for cloud disaster recovery eventually. I'm in an upgrade cycle because I need to upgrade various backend elements to put me on 9.5, which I think is the latest release. That will give me immutable storage and benefits like single sign-on and multifactor authentication, which insurance companies increasingly request for all our applications. I plan to start shifting workloads into the cloud, and Zerto is one of the tools that will help me with that.

Zerto is deployed across my organization's entire computing infrastructure. We've got several different departments in the firm, so it handles many workloads. That sits on a Windows environment, and it replicates a data center where we just buy some shelving space. Including equity partners, consultants, and other visiting members of staff, we have around 250 users over seven sites.

How has it helped my organization?

Zerto is the ideal solution from a technical perspective. I have confidence that I can quickly and effortlessly restore data and train my IT colleagues to do the same. Ultimately, the benefit to the firm is knowing that everything's protected. My colleagues don't need to dive deeply into what I do because it's my specialty. It has been a massive game-changer to have that confidence in data recoverability. The rest of the firm considers it part of the suite of tools I've implemented. 

I've been working in IT for nearly 30 years. In the old days, you would need to know precisely the configuration, whereas now you only have to press a few buttons, and you're in the same situation that you would've been after maybe hours or days in the past. That's happened in a short period of my career. 

We've seen a massive improvement in our RPOs. It used to take hours, if not days. When I started working here 17 years ago, recovery took weeks because of the lack of preparation. Now, it's done in a matter of minutes. You've got to practice it, and the Zerto tool has a timer where it asks you to check your DR every six months. I do that religiously. The RPO is theoretically in minutes, but I've never had to do it. 

Zerto has also had an overall positive impact on RTOs. You don't need to maintain a massive set of documents to recover your systems. You can spin them all back up in your reserve site. Obviously, you must do them in the correct order. Then, you can then test your functionality, and you should be good to go. It massively reduced our RTOs.

Our RPO went down by about four hours, and the recovery time may have gone down from five or six hours to less than an hour. Some firms that invest in this can get it a lot lower than that, but I would say we're well below an hour now to restore the entire system.

Downtime comes in so many varieties, and you need a Swiss Army knife with the tools you need to deal with them all. Zerto is only one piece of a toolset I use, but it's one of the major elements. It offers the basic flexibility to have different destinations for your data and the ability to spin it up quickly. When recovering from a disaster, you typically deal with an issue you've never seen before.

Sometimes, you might have a failure that only affects a third of your network, or it's a ransomware attack that only affects specific VMs. You have no idea what will hit, so flexibility is essential. You need to be able to do it and get on with trying to recover your data rather than having to remind yourself how to do it. I've had to do that a few times with software. You practice it because you can't remember it, whereas you don't need to do that with Zerto.

The cost of downtime is hard to quantify with a law firm. There's an evident revenue impact when the system is not running. It means people are not earning fees because we're a professional services firm. However, the effect's size depends on the disaster type and how long you are down. If you're down for weeks, that will damage your reputation, which is everything in the legal field. It's a massive advantage if we can get our services online quickly. 

The solution has also reduced our DR testing time considerably. You're prompted to test every six months, and I can run through the test in a couple of clicks. I go into the reserve site and ensure the servers are spun up. I verified that all the services are running as expected, and they can see each other. Completing the test cycle takes me maybe 30 minutes.

Previously, it might have taken a few days to do a disaster recovery trial because I had no way to restore data accurately without affecting the live data. Zerto creates a sandbox environment where you can test without affecting operations. In the past, I might have needed to disrupt business for a couple of days to run a full test. 

I can allocate that saved time to more valuable tasks. When I'm not maintaining the system, my role is to be a Solutions Architect, deliver new projects, and provide third-line support to help users with their day-to-day tasks. Zerto frees me up to concentrate on developing my team and working on value-added business projects. I estimate that it reduced my system management overhead by 15 percent. 

I can't say with certainty that it would reduce the staff need in a real-life disaster recovery situation because we never know what we'll get. We take disaster recovery seriously because we don't see the form disaster will take. People from marketing will be involved in communicating with our client base. Elements of management need to intervene to ensure the staff members are safe. "Disaster" is such a broad term. You could have a fire in one of your buildings or a ransomware attack. However, it would be easy for me to perform the disaster recovery by myself from the Zerto control panel.

What is most valuable?

Continuous replication is the primary feature we use now because we originally purchased Zerto. I'm starting to utilize the long-term retention and instantaneous file restoration features, which have been introduced since the original purchase in 2015. Initially, we deployed Zerto as a second data storage point, but ultimately it will probably facilitate some of the migration of my workloads up to the cloud. It's evolving with the network and how we deliver computation.

Near-synchronous replication is handy for instantaneous file restores. Over the next few years, I think I will have to be more flexible about how I run my network. We're transitioning from an on-premises to a hybrid setup and, finally, a cloud environment. It's crucial to have the ability to move around data recovery points, some of which are local, and it's becoming increasingly important as we move away from traditional backups. 

Currently, I'm still maintaining another backup regime due to the complexity of recovering some of my applications. Near-synchronous replication isn't one of the most vital factors yet. Continuous replication to remote sites is the primary concern and reason for the purchase. We are waiting to upgrade to version 9.5 before we start using immutable data copies, but I'm excited about that feature. Immutable backups will be a real game-changer because we'll have an incorruptible backup sitting in the background.

What needs improvement?

It would be nice if Zerto offered OVFs, which are custom-built VMs that you can install on your virtualized environment. At the moment, I have the Zerto sitting on two custom-built Windows servers, which creates a lot of overhead. I'm waiting for them to create an OVF file, which is a built and hardened version of their Zerto server that I can just install wherever with a couple of mouse clicks. 

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HPE Zerto Software
March 2026
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For how long have I used the solution?

I have been using Zerto for around seven years.

What do I think about the stability of the solution?

The stability is excellent. I've never had a problem with it.

What do I think about the scalability of the solution?

The scalability's been fine. I increased my licenses from 20 to 35 or 40. It scales horizontally too. I used to replicate to one destination: my data center. Now I replicate to two destinations, and I'm starting to replicate into Azure Blob storage, as well.

How are customer service and support?

I rate Zerto's support 10 out of 10. They always answer my questions, but I have very few issues because it's so simple and flexible to use. It's well thought out. Software often isn't designed with the user in mind, but this one has been. It's aimed at the right professional level. It's obvious if you've got enough technical knowledge. It's so robust and easy to use that I rarely contact technical support.

Which solution did I use previously and why did I switch?

I did use a different solution that was part of the EMC stack for my storage area networks. Zerto is probably 10 times easier to use. When you work for a small or medium-sized organization, you aren't generally exposed to a variety of solutions because there are higher opportunity costs for time spent learning and setting it up. 

When I was doing the assessment, I got some experience with SAN-based recovery tools integrated with VMware, but those didn't seem to work well. Zerto is simple and actually works. 

How was the initial setup?

I purchased Zerto to simplify installation and configuration. I set aside a couple of weeks to install it, and I managed to do it in one afternoon. Managing the solution is pretty straightforward for someone with technical skills and experience. I find it simple to use, which is one of the reasons I like it. A lot of the products in the legal sector where I work are incredibly complicated and hard to use. This isn't one of them.

I couldn't believe how easy it was to install. Based on my previous experience with the EMC solution, I expected to be deploying it full-time for two weeks. I set up the prerequisites in advance, which included creating a couple of Windows VMs. We installed, set it up, and started replication within a couple of hours. I have a team of people, but I completed the installation myself.

Zerto is relatively low maintenance, which is another bonus. It just churns away. You need occasional upgrades and bug fixes. I spend an hour or two on maintenance every six months or so. Apart from that, the only other maintenance I do is testing every six months. 

What's my experience with pricing, setup cost, and licensing?

Obviously, it would be nice to have it for free. Nevertheless, a lot of effort has gone into making it a top-notch product. An excellent product with expert support is never going to be cheap. I think it's fairly priced for what it does and the benefit it brings to our business.

I've gone from a standard license to an enterprise license with an increasing number of VMs. Enterprise covers on-prem and the cloud, whereas the standard license is strictly on-premise. I'm not an expert on Zerto's licensing, but I know that I've increased my VMs and the range of destinations as part of an upgrade.

Which other solutions did I evaluate?

I didn't evaluate any other solutions because I instantly liked Zerto. I'd been given permission to look for new products to protect us in the future, but when I saw a demo of Zerto, it was pretty much over.

Virtually everything is fairly straightforward. The upgrade cycle is painful in other products, but easy to do in Zerto. The integration with the mobile app is seamless, so I can monitor the system from wherever. 

What other advice do I have?

I rate Zerto 10 out of 10. It's given me tremendous peace of mind and confidence that the network can be recovered quickly and accurately. I would suggest future users take some time to do an in-depth trial. 

If that doesn't convince you, I don't know what will. In my job, a decision is sometimes obvious, but it's tricky in other instances. You might need to draw up a weighted scoring model and check a couple of suppliers. This time, it was so clear. It's hard to quantify the pleasure of getting a nice piece of software that just works.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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carlosdalia - PeerSpot reviewer
HPE Presales Consultant and Certified Instructor at Pleiades Tecnologia
Real User
Top 5Leaderboard
Jan 15, 2026
Has really good near-synchronous replication and protection, which is an advantage for customers
Pros and Cons
  • "We used Zerto to protect VMs in our environment. It depends on the network and environment, but the RTO takes around 7-8 seconds. When you compare Zerto to other solutions in the market, it's very powerful."
  • "You have to start with 25 VMs which is too much for SMB clients. It would be better if they had the option to start with 10."

What is our primary use case?

We use the solution for running demos for HPE partners and customers, regarding disaster recovery and backup.

How has it helped my organization?

Although our primary use case is to show demos to partners and customers, we think it's really valuable.

What is most valuable?

The most valuable features are disaster recovery and that the RTO takes less than ten seconds. It's a reallypotent tool.

The near-synchronous replication is really good and an advantage for customers. This feature is really important because we can show it to customers and partners, helping recovering from ransomware, and does provide huge value.

You can protect your VMs in the environment. It depends on the network and environment, but the RTO takes around 7-8 seconds. When you compare Zerto to other solutions in the market, it's very powerful. 

Also, the ease of use and speed of recovery are wonderful. 

What needs improvement?

I'm happy with the solution, but I would like Zerto to support other hypervisors too

And the price could be cheaper, but it is reasonable.

For how long have I used the solution?

I have been using Zerto for four years.

What do I think about the stability of the solution?

It's very stable. 

What do I think about the scalability of the solution?

The scalability is really good. 

Which solution did I use previously and why did I switch?

We have used SRM from VMware and RapidDR from Simplivity. In comparison to those products, Zerto is really simple to use and helpful. 

We are constantly trying new products. Zerto has the lowest RTO, you can recover a lot more quickly than using other solutions. 

How was the initial setup?

The initial setup is very easy.

What about the implementation team?

We did the implementation ourselves. 

What's my experience with pricing, setup cost, and licensing?

Our clients think it's quite expensive but I advise them to consider all of Zerto's features.

You need to start with 25 VMs, which sometimes is too much for SMB clients in some countries. It would be better if they had the option to start with a license for less VMs, like 5 or 10.

What other advice do I have?

Overall, I rate the solution a nine out of ten because of the low RTOs, the ease of use, and how helpful it is for clients.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jan 15, 2026
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HPE Zerto Software
March 2026
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
Payroll Specialist at HR Cottage
Real User
Top 20
Aug 25, 2024
The solution makes work easier, but it's too expensive
Pros and Cons
  • "Zerto also improves application availability as our business continues to increase our lifespan."
  • "Zerto could improve its pricing and customer care. I've never used customer care, but I talked to someone who had, and they weren't given the information they needed."

What is our primary use case?

I'm a payroll specialist using Zerto to deploy virtual machines, store data, and a little disaster recovery. 

How has it helped my organization?

I saw benefits within a few weeks of beginning to use Zerto. It helps us protect virtual machines in our environment and has improved our RPOs by about five to 15 seconds. It has also had a positive impact on our recovery times. Zerto also improves application availability as our business continues to increase our lifespan.

Zerto saves time and helps us reduce the risk of data loss from ransomware. it has also reduced our DR testing time, but I'm unsure how much. 

What is most valuable?

Zerto is an easy platform to use. It makes work easier and reduces stress.

What needs improvement?

Zerto could improve its pricing and customer care. I've never used customer care, but I talked to someone who had, and they weren't given the information they needed.

For how long have I used the solution?

I've used Zerto for three years.

What do I think about the stability of the solution?

I experienced some lag twice.

What do I think about the scalability of the solution?

Zerto's scalability is just okay. In my experience, the multi-host support and automated scaling can squeeze performance.

What's my experience with pricing, setup cost, and licensing?

Zerto is expensive. It costs too much for the service they offer.

What other advice do I have?

I rate Zerto seven out of 10.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Senior Manager at a tech vendor with 10,001+ employees
Real User
Top 20
Jul 14, 2024
Ensures stability and protection against cyber-attacks
Pros and Cons
  • "The recovery speed is much faster and less complicated."
  • "The knowledge base could be improved. Sometimes, it's finicky, especially when moving storage around. We've had to redo entire processes, which was time-consuming and resulted in data loss. This has happened multiple times, and despite following support steps and contacting support, we often had to resolve issues on our own."

What is our primary use case?

We use the solution for a couple of functions. One is cyber recovery, and the other is backing up all our infrastructure with the server.

What is most valuable?

The most valuable feature is the recovery. For example, in our financial operations, we eliminated two other vendors and reduced our costs. 

Having DR in the cloud is crucial for us. We use it as a third copy to ensure stability and protection against cyber-attacks, giving us a clean copy in the cloud. This helps protect our VMs, and our RPOs are close to zero. 

The recovery speed is much faster and less complicated than it was. 

What needs improvement?

The knowledge base could be improved. Sometimes, it's finicky, especially when moving storage around. We've had to redo entire processes, which was time-consuming and resulted in data loss. This has happened multiple times, and despite following support steps and contacting support, we often had to resolve issues on our own.

For how long have I used the solution?

I have been working with the product for a year. 

What do I think about the scalability of the solution?

The solution can scale well if you have the needed storage. 

How are customer service and support?

We received conflicting answers and resolutions to the same question depending on who we spoke to. Despite this, Zerto is stable. One of the key challenges we faced was during infrastructure moves, such as moving data or personnel. In these cases, we often had to rebuild our VPGs.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We used Site Recovery Manager for VM replication and Veeam for backups. Zerto outperformed these products. 

How was the initial setup?

Deploying the solution involved a learning curve. The knowledge base had conflicting data compared to other vendors. 

What about the implementation team?

HPE helped us with the deployment. Our overall experience with them was good. They answered our questions during virtual sessions. However, we encountered some customer service issues, as the resolution could vary depending on who we spoke to.

What was our ROI?

We have seen ROI by eliminating vendors and thereby saving costs. 

What's my experience with pricing, setup cost, and licensing?

Zerto's pricing is comparable. Each product has its ups and downs. 

What other advice do I have?

I rate the overall product an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2506527 - PeerSpot reviewer
Manager, Cc, Central Systems Infrastructu at a healthcare company with 501-1,000 employees
Real User
Top 20
Jul 14, 2024
Enables disaster recovery in the cloud and has good migration features
Pros and Cons
  • "I've found the migration feature very valuable."

    What is our primary use case?

    One of our biggest use cases has been migrations. We migrated the virtual machines in one of our data centers using Zerto.

    How has it helped my organization?

    We're in the middle of a migration that Zerto has made much easier. We also use it for many standard disaster recovery cases. It constantly keeps our services running.

    Zerto's near-synchronous replication is a key component. It's essential.

    Zerto enables disaster recovery in the cloud, which is very important. It creates another level of protection to have an alternate location outside of on-premises.

    It helps protect VMs in our environment. It's certainly better than a traditional nightly backup.

    What is most valuable?

    I've found the migration feature very valuable. It starts like a disaster recovery scenario where you're just replicating the VMs. Then it all gets synced up, and you decide when to make the cutover. 

    This is instead of having to do a more traditional conversion of the VMs or shutting them down and migrating the data, which is less efficient.

    The seamlessness of a cutover is very helpful.

    For how long have I used the solution?

    I have been using Zerto for around five years. 

    What do I think about the stability of the solution?

    It offers good stability. 

    What do I think about the scalability of the solution?

    We haven't scaled it too much, but in our experience, we haven't had any issues with it.

    Which solution did I use previously and why did I switch?

    We still use a different disaster recovery solution but for different use cases. 

    Zerto didn't completely replace our other backup solutions.

    What was our ROI?

    There are cost savings for the migration in particular.

    What's my experience with pricing, setup cost, and licensing?

    From the migration standpoint, they're flexible with the licensing. You own the license and can apply it to a machine and then pull it back, apply it to another machine, and so on.

    Which other solutions did I evaluate?

    For the migration piece, we evaluated different solutions but not for the disaster recovery replication. We knew from the migration piece that it would work well.

    What other advice do I have?

    For me, it's a ten. I haven't had any issues with it so far. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Trilok Khanna - PeerSpot reviewer
    Lead Consultant at a tech consulting company with 10,001+ employees
    Consultant
    Mar 6, 2024
    A user-friendly UI, helps reduce recovery time, and DR testing
    Pros and Cons
    • "The user interface is very user-friendly."
    • "It would be beneficial if Zerto also offered integration with other cloud management platforms, such as VMware Aria Automation."

    What is our primary use case?

    Our environment primarily integrates Zerto with VMware. This includes offering Zerto's self-service portal, which integrates seamlessly with Cloud Director. Additionally, we have Zerto integration at the vCenter level in situations where we don't use Zerto Cloud Manager and its self-service portal. This variety reflects the different use cases within our current processes. Since Zerto is our primary offering for disaster recovery solutions, we tailor the implementation based on customer needs.

    We implemented Zerto to safeguard our private cloud infrastructure workloads. While disaster recovery is its primary function, we also leverage Zerto for data migration.

    How has it helped my organization?

    Our RPO with Zerto is under five minutes. The RPO time is dependent on the bandwidth. 

    We have asynchronous replication with Zerto.

    Zerto integrates well with Asynchronous Continuous Delivery tools. However, unlike SRM, Zerto offers protection during workflow rollbacks. This rollback functionality, along with its centralized reporting and UI management, makes Zerto an attractive solution.

    Zerto offers a cloud-based disaster recovery solution, eliminating the need for physical data centers. In this instance, we leveraged Zerto to protect a private cloud workload running VMware and ensure its seamless recovery in Microsoft Azure. Disaster recovery in the cloud is crucial. As part of the private and hybrid cloud infrastructure team, I'm involved with a service in our catalog that runs workloads in a private cloud but configures disaster recovery primarily for the public cloud, Azure in our case. This is important for both the customer and the organization that provides the service.

    Zerto offers significantly faster recovery times compared to SRM. SRM's recovery process involves multiple steps, requiring a detailed checklist to ensure the correct sequence is followed within protection groups and recovery plans. This complexity is a common issue with other data recovery products. Ideally, any product, not just from a design perspective but also from implementation and operation, should be user-friendly. It should be intuitive and easy to operate to achieve its intended purpose. This is a key reason we chose Zerto over other data recovery solutions.

    Migrating data with Zerto is incredibly easy. It performs a continuous replication of our data in the background, even while our primary server is running. This live replication ensures all changes are captured before the server is shut down. In other words, it includes everything, resulting in a seamless migration process. Triggering the migration is also straightforward. We simply need to choose whether it's a move operation or a scale-over operation.

    It helps reduce downtime during migrations. While there might be a brief interruption when workloads are shut down, there's no data loss. However, downtime for disaster recovery depends on the specific application's RPO. RPO isn't a fixed value; it varies based on how much data loss an application can tolerate.

    It helps to reduce our overall DR testing. The solution is designed so that we can trigger the app or a move operation within three steps. Making it easier and quicker for the administrator or customer that is working on it.

    Zerto's user-friendly interface simplifies operation and management, allowing us to minimize the number of people involved in overall backup and DR management.

    What is most valuable?

    The user interface is very user-friendly. Additionally, the journaling feature allows users to restore their progress to any point in time. This is a valuable feature, especially since similar products, like SRM and SCX, don't offer this functionality. In my opinion, this journaling capability makes Zerto unique.

    What needs improvement?

    Zerto integrates with vCloud Director to protect workloads deployed there. However, it would be beneficial if Zerto also offered integration with other cloud management platforms, such as VMware Aria Automation. For example, Site Recovery Manager recently introduced integration with VMware Aria Automation, allowing the protection of workloads deployed through Aria Automation. This functionality, including site recovery management, is currently not available in Zerto. Zerto's strength seems to lie specifically in its VMware capabilities, which could be an area for improvement.

    Another point to consider is the potential for Zerto drivers to cause issues in ESXi environments. In some cases, users have reported problems and discovered that the Zerto drivers are not verified by VMware. While HPE is a technical alliance partner for Zerto, improved collaboration between VMware and Zerto regarding driver validation would be valuable. This information seems to be missing at the moment. We are currently in touch with our technical account manager to clarify this.

    For how long have I used the solution?

    I have been using Zerto for over five years.

    What do I think about the stability of the solution?

    Most Zerto issues we experience are at the ESXi level, likely due to the Zerto drivers. However, these issues are not currently impacting our work.

    What do I think about the scalability of the solution?

    Zerto is scalable.

    How are customer service and support?

    The technical support is quick.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I also use SRM but I believe Zerto is better because it's easier to integrate with other systems. While SRM also offers integration for workload protection through VMware Aria Automation and a SIM connection application similar to replication, it may have some limitations. For instance, Zerto might require an agent to communicate with the source system, which could be a disadvantage. This suggests that there might be features offered by other vendors that Zerto could incorporate to improve its functionality.

    How was the initial setup?

    The initial deployment is straightforward. Zerto has introduced an appliance, making deployment even easier by removing the need for patching and object installation.

    One member of our deployment team is needed for the deployment.

    What about the implementation team?

    As a Zerto partner, we do all the deployments for our customers and provide comprehensive training.

    What other advice do I have?

    I would rate Zerto nine out of ten.

    I recommend that new users take advantage of any training videos and documentation offered by Zerto to familiarize themselves with all the features and how to use them.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Accountant at TEE TEE
    Real User
    Feb 27, 2024
    Helps our organization block threats, is user-friendly, and effective in storage
    Pros and Cons
    • "Zerto is truly inspiring."
    • "The performance was generally good, but occasional lag disrupted the flow, leaving room for improvement."

    What is our primary use case?

    I use Zerto to store and protect my files. Whether I'm working on a project or just need to access old files, Zerto ensures everything is safe. This makes it very convenient, as I can easily access any information I need with just a single click.

    How has it helped my organization?

    Zerto is effective at blocking unknown threats and attacks. We might consider using it on the business website as well, but it's important to understand how it might impact our operations. It helps with blocking threats, which is certainly valuable. So, in terms of its effectiveness, I'd say it's close to 99% guaranteed.

    Zerto has helped our organization block threats, is user-friendly, is effective in storage, and inspires users.

    Zerto's Cloud disaster recovery is impressive, and recovering most of our data can be relatively straightforward. However, it requires careful planning and understanding. Navigating the recovery site is crucial, so ensure we read and comprehend the instructions thoroughly before clicking anything. This way, we'll know which box to choose and where to click to achieve our desired outcome.

    It is easy to migrate data using Zerto.

    It helps reduce downtime.

    It has helped reduce our disaster recovery time. Before Zerto, we needed ten people for disaster recovery and now with Zerto, we are down to three. 

    What is most valuable?

    Zerto is truly inspiring. Sometimes, when I provide information and receive it back, it can be remarkably refreshing and motivate me to get the most out of it. There might be instances where I initially think something isn't applicable, but then I try it out and say "wow" as I realize I am getting something positive from it. it becomes quite inspiring and brings out my best creative potential. Witnessing these features makes me naturally want to explore and create more.

    What needs improvement?

    The performance was generally good, but occasional lag disrupted the flow, leaving room for improvement.

    For how long have I used the solution?

    I have been using Zerto for four months.

    What do I think about the stability of the solution?

    While Zerto is stable, it can sometimes be slow to retrieve the data we need.

    What do I think about the scalability of the solution?

    Zerto is scalable.

    Which solution did I use previously and why did I switch?

    We used to complete tasks manually, which consumed a lot of manpower, before adopting Zerto.

    What's my experience with pricing, setup cost, and licensing?

    Zerto is affordable.

    What other advice do I have?

    I would rate Zerto a nine out of ten.

    No matter what we choose to do, there will always be potential positives and negatives. When aiming for the best outcome, focus on visualizing success and avoid dwelling on negativity. However, even while striving for the positive, acknowledge that occasional setbacks like technology issues or unexpected problems might occur. Don't get discouraged in the present; trust that Zerto will ultimately lead to something beneficial and fulfilling.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Google
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    reviewer1850805 - PeerSpot reviewer
    Sr. Data Scientist at a tech vendor with 10,001+ employees
    MSP
    Feb 27, 2024
    Helpful for capacity planning, quick restoration, and security
    Pros and Cons
    • "The continuation to the public cloud has been especially helpful where I can pretty much work with things like hosts and clusters as part of the data center."
    • "A slight disadvantage of Zerto is that it requires the Windows Server operating system as the base OS. Over time, I would like to see more offerings in that regard. There should be more deployment options other than just the Windows operating system."

    What is our primary use case?

    A lot of our focus area has been around capacity planning that includes virtual machine rightsizing and then construction for failover and resiliency-type models. The other area that is important to us is looking at data in motion, data at rest, and data in transit.

    By implementing Zerto, we wanted to be able to go ahead and focus a lot on workload migration and disaster recovery.

    How has it helped my organization?

    I can quickly restore data by reverting anything with more or less a nightly backup. I can pretty much have the data through recovery checkpoints, and each of the checkpoints can only be around five seconds apart.

    When I need to work a lot with VPGs, it has a lot of capabilities for that. Monitoring is also very important for us. We do work with Splunk, and I am looking a lot around for logs, metrics, and traces. The capabilities that I get are system throughput, and CPU and RAM input/output.

    I have used Zerto for immutable data copies. I have pretty much followed a 3-2-1 strategy. We have three copies of production data and two backup copies. We have two different media and then one off-site copy. It has this offering there.

    It's helping very much in terms of the malware. They have a ransomware protection capability.

    I have used other solutions jointly with Zerto. What is happening is that they have a focus on isolating and locking with a cyber resiliency vault, and what I have been doing more or less around the vault is working with the Delinea Privileged Access Manager solution. So, some areas have intersections with other tools in our stack. I would love to continue seeing more use cases out of Zerto so that I do not have to defer this anywhere else.

    It has enabled us to do disaster recovery (DR) in the cloud, rather than in a physical data center. I think of it as a cloud migration tool. Having DR in the cloud is very important for our organization. I use it with Microsoft Azure.

    With Zerto, I have seen five-second near-synchronous replication, so there are thousands of checkpoints in one day, and then afterward, I can have a periodic backup. I can space it out between twelve-hour snapshots. We can have one to three checkpoints per day. I can recover to the state seconds before any sort of attack, and I can utilize Zerto's in-built orchestration and automation. I could easily fail over the entire site without any sort of disruption. Those are the things I see very much in terms of positives. There is a lot of information that it can gather with synchronous replication. The other thing is that I have seen other disaster and backup service offerings, and they very much focus on getting a container image installed or some sort of binary file and then deployment from there afterward.

    I find it easy to migrate the data. Once somebody understands how Zerto works, particularly around areas for analytics and automation, with the reference architecture, they will be able to quickly deploy it.

    I see a lot of visibility in terms of proactive management with SLA monitoring, run metrics, and other things. We are able to test infrastructure using live and personalized data. It, in turn, becomes very much of a team effort.

    Zerto provides complete visibility in terms of storage and consumption data. We get to know the capacity and application volumes. I can also address compliance aspects, such as PCI DSS which is important for us as part of the RPO.

    They have an intelligent, predictive infrastructure, so I can just pretty much determine the required compute storage and other server networking resources, whether it is on-premises or in the cloud.

    It also saves recovery time. We pretty much monitor that information. In terms of time savings, we are able to ensure that we can set up a backup quickly, figure out the integration details with the use of APIs, and meet our requirements around client security. Afterward, there is the cost consideration. Better documentation on the restoration process would be helpful.

    Ransomware is one area where we are using Zerto. If we were utilizing another solution, that might have only been AWS-specific, and we might have not gotten much assistance in proceeding with their public cloud vendor as a result. We might have to figure out what we can do around working with an XDR or another mode of ingesting that data for any vulnerabilities and how to focus on encryption thereafter. If we were to consider another vendor, some of them may not have support for Azure. They might be AWS-focused.

    Zerto has helped to reduce our organization's DR testing. We can create failover tests seamlessly, and we can do this routinely. We are able to save time and look at how we can discern between RTO and RPO.

    Zerto has not reduced the number of staff involved in overall backup and DR management. Our team size is still roughly the same. We have not seen our headcount change as a result, but we do not need to hire external consultants to support a project.

    If I wanted to focus on operational recovery, which may be recovering instances in the database with a 15-second data loss, there are systems administrators designed to take care of that. With Zerto's offering, someone can utilize the Zerto solution as opposed to depending on any sort of manual human intervention.

    What is most valuable?

    The continuation to the public cloud has been especially helpful where I can pretty much work with things like hosts and clusters as part of the data center.

    Zerto has near-synchronous replication. I like it very much. They had an acquisition and are now a part of HPE. I see it very much as a robust solution.

    What needs improvement?

    A slight disadvantage of Zerto is that it requires the Windows Server operating system as the base OS. Over time, I would like to see more offerings in that regard. There should be more deployment options other than just the Windows operating system.

    The implementation is very quick and painless, but it would be good to have more information that is not case-sensitive. In the server portal, some fields are case-sensitive. It took some time for me to understand initially.

    If a VPG goes down and an application host is not responding, I want to have a little bit more flexibility to automatically point the recovery to other hosts. I would like to see a little bit more flexibility to automatically sustain two applications in their most optimal state. If the VPG is going down and any of the recovery hosts are in maintenance mode, there should be a way for maximum flexibility so that it can automatically utilize Zerto to point that recovery to other hosts.

    I want some more information about how to work with bare metal drives. I have been doing some work in capacity planning for using MDM and FormFactor cable and then looking at system throughput, App latency, and a lot of scripts in Linux. I would like to have a little bit more information for anybody needing to work with bare metal drives.

    For how long have I used the solution?

    I have been using Zerto for several years.

    What do I think about the stability of the solution?

    I have not seen any service disruption that impacted us. If anything like that were to occur, they would communicate it ahead of time.

    What do I think about the scalability of the solution?

    It is scalable. We have more than 20,000 endpoints.

    How are customer service and support?

    I do reach out to Zerto, and if there are any questions, we have a ticket in-house, so everyone is working on reviewing it at the same time. I would rate their support a nine out of ten. There are no negatives.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We were not using a similar solution. 

    By bringing in Zerto, some legacy work has been discontinued. There is operational recovery, application migration, and application cloning. These are the three areas where Zerto has helped us.

    How was the initial setup?

    We have a cloud version. It is a public cloud.

    Its initial deployment was straightforward. I have been trying to focus on capabilities and encryption and how a long-term retention repository works, at least looking at the data capture. Another thing is utilizing some information with APIs and cloud scaling. I have broken down a lot of my use cases, and we have Zerto on the public cloud. Based on that, I was able to figure out how to work with features like compute as well as storage.

    Its implementation took about two to three months. In terms of maintenance, it requires maintenance. We focus a lot on metrics such as RTO and RPO monitoring. Somebody can also put it in maintenance mode operation.

    What about the implementation team?

    We had Zerto representatives, and we also had work done in-house. 

    I work with a team. Other colleagues are also involved in the effort. We have a team of around ten employees.

    Which other solutions did I evaluate?

    We did look at a few other vendors' offerings, but we decided on Zerto. Our organization has a partnership with them, and the other thing was that there were a few industry events, and they were able to effectively make a pitch. Their demonstration was very effective. It was also something in which the client was interested in.

    What other advice do I have?

    To those looking to implement Zerto in their organization, I would advise creating use cases of their own and then trying to see how Zerto effectively helps them. A few areas where they can work are gathering information with the virtual machine rightsizing and being able to go ahead and create resiliency models. Afterward, they can look at compliance. For us, PCI DSS and locating the public cloud environment being used, which in our case was Microsoft Azure, were important. After they have created use cases on their own, they can come to Zerto and see how they are able to effectively handle it. If they are able to think through what they need, they can come up with specific questions and then get Zerto to effectively deliver.

    I would rate Zerto a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Buyer's Guide
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    Updated: March 2026
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    Download our free HPE Zerto Software Report and get advice and tips from experienced pros sharing their opinions.