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Manager of Architecture and Network Operations at EMPLOYEE HEALTH INSURANCE MANAGEMENT, INC
Real User
Aug 1, 2022
Makes us feel more secure, and we used it a couple of times for failover, so it's an essential part of the business operation
Pros and Cons
  • "Real-time or near real-time replication has been the most valuable feature. Our RTO is generally between six and eight seconds. The impact on our RTO is essential."
  • "Zerto's overall effect on our RPOs has been business critical, reducing our downtime so we can recover in five to six minutes versus 12 hours, which would have cost our organization $30,000."
  • "It would be nice to have the option to do automatic failover, but right now the only option is manual."

What is our primary use case?

We use Zerto primarily for disaster recovery replication between two sites.

We started to use this solution to help with disaster recovery planning and fast recoverability.

The solution is deployed on-premises. We have two different SANS by EMC, VMware as our DOS network operating system, and we have a mixture of Windows, Linux, Red Hat, and Cisco switches.

We haven't done DR in the cloud because we don't do anything in the cloud.

We haven't used Zerto for immutable data copies because everything is on-premises. We just use it in a VM environment for the VMDK replication.

How has it helped my organization?

It's made us feel more secure, and we used it a couple of times for failover, so it's an essential part of the business operations.

Zerto's overall effect on our RPOs has been business critical. It's almost as important as a running production server.

It reduced our downtime. We can recover in five to six minutes versus 12 hours. That amount of downtime would have cost our organization $30,000.

The solution saved us time in a data recovery situation due to ransomware. We got infected, noticed the infection within seven minutes, and restored it to a point in time. We failed over to our disaster site, deleted the infected server, and 24 hours later we replicated back to our corporate site.

It helped to reduce our organization's DR testing. It's easier to plan, and the procedure is the same no matter the operating system or the applications installed.

It reduced the amount of staff involved in data recovery. It also reduced the number of staff involved in overall backup in DR management, but we have not reduced our workforce because of it.

What is most valuable?

Real-time or near real-time replication is the most valuable feature. Our RTO is generally between six and eight seconds. The impact on our RTO is essential.

The ease of use is great. You just have to be familiar with it, know how to set up your virtually protected groups, and know what fits your environment the best.

I love the solution's near synchronous replication. It's business critical to our organization.

We use Zerto to help protect VMs in our environment.

What needs improvement?

It would be nice to have the option to do automatic failover, but right now the only option is manual.

Zerto hasn't replaced all of our legacy backup solutions.

Buyer's Guide
HPE Zerto Software
August 2026
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,858 professionals have used our research since 2012.

For how long have I used the solution?

I have been using this solution for about nine years.

What do I think about the stability of the solution?

I would rate the stability 10 out of 10.

What do I think about the scalability of the solution?

I haven't had any issues with scalability. We don't have any plans to increase usage and buy more licenses, but we will if we need to.

How are customer service and support?

Technical support is really good. We've used the solution for more than eight years, and we've only needed to call them three or four times.

I would rate technical support 10 out of 10.

Which solution did I use previously and why did I switch?

We previously used VMware DRS. We made the switch to Zerto because of reporting and ease of use.

How was the initial setup?

There was a learning curve, but the setup was pretty easy. For our deployment model, we have one VPG per server, so it's one-to-one.

For maintenance, there are quarterly patches, and we set up testing of our VPGs every six months.

What about the implementation team?

Deployment was done in-house.

What was our ROI?

We've seen ROI in active disaster recovery and failover.

What's my experience with pricing, setup cost, and licensing?

I wish it were cheaper, but I would purchase it again at the same price.

Which other solutions did I evaluate?

We haven't reviewed any other product in the last eight years, but if I can say that I can get six to eight seconds RPO and RTL, that's incredible.

Compared to other solutions, Zerto is just easier to use, it's not as cumbersome, it's straightforward, and training is easy.

What other advice do I have?

I would rate this solution 10 out of 10.

For those who are interested in this solution, my advice is to evaluate it, test it, and buy it.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer2843322 - PeerSpot reviewer
Senior Marketing Manager at a tech vendor with 1,001-5,000 employees
Real User
Top 10
May 20, 2026
Continuous data protection has minimized downtime and keeps disaster recovery responsive
Pros and Cons
  • "HPE Zerto Software has positively impacted my organization by keeping our data always available and business operations running."

    What is our primary use case?

    My main use case for HPE Zerto Software is disaster recovery. A quick specific example of how I use HPE Zerto Software for disaster recovery is to recover from hardware, files, or user file deletions in a disaster situation.

    What is most valuable?

    HPE Zerto Software offers excellent features including point-in-time recovery to just before a disaster occurs. Point-in-time recovery helps my team day-to-day by allowing us to recover key data that may be lost due to a disaster event.

    HPE Zerto Software has positively impacted my organization by keeping our data always available and business operations running. This has led to specific outcomes for our business, resulting in near zero downtime.

    What needs improvement?

    I believe HPE Zerto Software can be improved by providing more clarity on roadmap features coming.

    For how long have I used the solution?

    I have been using HPE Zerto Software for five years.

    What do I think about the stability of the solution?

    HPE Zerto Software is stable.

    What do I think about the scalability of the solution?

    HPE Zerto Software is very scalable.

    How are customer service and support?

    The customer support is top-notch.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing is good.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: May 20, 2026
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    PeerSpot user
    Buyer's Guide
    HPE Zerto Software
    August 2026
    Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
    908,858 professionals have used our research since 2012.
    reviewer2802231 - PeerSpot reviewer
    Dev Ops Engineer at a media company with 201-500 employees
    MSP
    Top 5Leaderboard
    Oct 30, 2024
    Enhanced IT resilience with seamless hybrid cloud migration and automated disaster recovery
    Pros and Cons
    • "Zerto provides disaster recovery solutions, data protection, and ensures minimal disruption during migration."
    • "Zerto could improve by offering more flexible pricing models, especially for startups."

    What is our primary use case?

    Our primary use case is for seamless migration to our client's cloud environment, ensuring a non-destructive migration with minimal downtime. We focus on cloud adoption and migration, and Zerto assists with the smooth migration of client workloads to the cloud environment. 

    Additionally, Zerto provides disaster recovery solutions, data protection, and ensures minimal disruption during migration.

    How has it helped my organization?

    Zerto has significantly improved our organization's IT resilience by ensuring security, protecting against ransomware, and enabling seamless cloud migrations. 

    It has enhanced our flexibility, ensured reliable recovery, and minimized downtime. 

    Overall, it has increased our ROI by helping secure our digital ecosystem and improving client satisfaction.

    What is most valuable?

    The most valuable features of Zerto include its simplicity, ease of use, and automated features like failover and failback. It facilitates hybrid cloud and multi-cloud strategies, providing seamless migration with reduced risks. Zerto automates the complexity of manual tasks, which is beneficial for streamlined operations.

    What needs improvement?

    Zerto could improve by offering more flexible pricing models, especially for startups. In the Indian context, cost is a concern for many businesses, and a pay-as-you-go model would be beneficial. Additionally, more cloud support is needed beyond the major providers like AWS and Azure, such as support for Alibaba and Oracle Cloud.

    For how long have I used the solution?

    I have been using the solution for three years.

    What do I think about the stability of the solution?

    The solution is stable, straightforward, and reliable. It consistently performs well in recovery situations.

    What do I think about the scalability of the solution?

    As a large enterprise, we find the scalability of Zerto to be very good. It effectively supports our extensive use across many users.

    How are customer service and support?

    I rate the customer service and support highly. They provide assistance with initial setup and other issues promptly.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Previously, we used different solutions like vMotion and NetBackup. We switched to Zerto as it provides faster recovery and minimizes recovery time, which was a limitation in the previous solutions.

    How was the initial setup?

    The initial setup was smooth and straightforward, with the support team providing help, particularly in configuring work storage.

    What was our ROI?

    Our ROI has increased by about 15% since implementing Zerto.

    What's my experience with pricing, setup cost, and licensing?

    I would rate the pricing, setup cost, and licensing around a seven on a scale of one to ten. The pricing model could be more flexible to accommodate startup companies with lower budgets.

    What other advice do I have?

    Zerto is adaptable and straightforward, making it easy for new users to adopt. The solution has significant advantages in recovery and offers good scalability.

    I would rate Zerto an eight out of a ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Joseph Navarrete - PeerSpot reviewer
    Senior Director, Information Technology at Housing Summit
    Real User
    Jul 15, 2024
    The ease of use and the ability to quickly recover our workloads is very simple and easy
    Pros and Cons
    • "The speed of recovery with Zerto versus the speed of recovery with other disaster recovery solutions is night and day. We use Veeam for backups and the amount of time that it takes to recover is so much quicker mounting with Zerto. That's why we extended the journal so that we could capture a few more days and make it easier for us to recover files."
    • "The amount of storage that it takes up for the journals could use improvement. Outside of that, it's been great."

    What is our primary use case?

    We've used it for disaster recovery. We also use it for file recovery. We extended our journal to more days, so we were able to back up a more detailed timeline. We recently did migrations. 

    How has it helped my organization?

    One of the biggest benefits is the migration. We had to move out of a data center very quickly. We were able to failover to our disaster recovery site and run our full production there for almost two months. We then fail back over to the production site using Zerto. 

    What is most valuable?

    The ease of use and the ability to quickly recover our workloads is very simple and easy.

    The near-synchronous replication is great. It allows us to failover and run production.

    Zerto helps protect VMs in our environment. Zerto's overall effect on our RPOs has been excellent. 

    The speed of recovery with Zerto versus the speed of recovery with other disaster recovery solutions is night and day. We use Veeam for backups and the amount of time that it takes to recover is so much quicker mounting with Zerto. That's why we extended the journal so that we could capture a few more days and make it easier for us to recover files.

    What needs improvement?

    The amount of storage that it takes up for the journals could use improvement. Outside of that, it's been great.

    For how long have I used the solution?

    I have been using Zerto for five years. 

    What do I think about the stability of the solution?

    They're very stable. We had been with them for a while before HPE acquired them, and they're still going strong now. We haven't seen a lot of big changes in the way they operate, so that's always a good sign.

    How are customer service and support?

    Support is great. Every time we have an issue, which isn't very often, they're very responsive. We get in touch with somebody very quickly and they help us through it.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We use Veeam and we've used Datto. We chose Zerto for its ease of use. It was simple, and then we found out once we got it in-house how valuable it was. We just extended it from there.

    We used Veeam, and we switched because Zerto was a lot easier. From implementation to actually protecting our VMs, it was so much easier.

    Zerto is on top. Zerto is the best out there. 

    How was the initial setup?

    The initial setup was easy. 

    What about the implementation team?

    We worked with Zerto on the deployment. 

    What was our ROI?

    We have definitely seen ROI.

    We had to move out of a data center very quickly. The data center we were in filed for bankruptcy, and we had two months to move out. The ability to flip over to our recovery site in one day, and then being able to ride that until the next time we came back up, then move all of our data back to the new data center was huge for us. That would have cost us a lot.

    What's my experience with pricing, setup cost, and licensing?

    The initial pricing seemed a little high, but once we got into it and found out what it could do and how it benefited us, it proved itself. We didn't feel that it was too far out of the ordinary. We've increased our licensing to cover our entire environment whereas before we're only covering critical servers. 

    What other advice do I have?

    I would rate Zerto a ten out of ten. When we started using it, it was very easy to use. It was easy to implement. Throughout the years, it's continued to be that same way. They've proven themselves. We've had the data center move, we've had failures, we've had different issues that happened in our environment, and they were able to meet all of our needs. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Senior admin at a manufacturing company with 11-50 employees
    Real User
    Jul 15, 2024
    Has a fast recovery time and good near-synchronous replication
    Pros and Cons
    • "Speed of recovery has been very effective in getting our information back as fast as we're able to get it. The daily backup solution that we use alternatively only allows a single backup versus having continuous backup replication with Zerto, it's a no-brainer."
    • "I would like to have more granular notifications for jobs and workloads within the applying case application."

    What is our primary use case?

    We've used Zerto for file recovery and entire VM recovery.

    What is most valuable?

    Having a fast recovery time for both of our use cases is invaluable to the business. 

    The ability to form our backups automatically during the day has saved us, more than a few times. 

    My impression of Zerto’s near-synchronous replication is very positive. It gets the job done. 

    Near-synchronous replication is very important for our organization who use a lot of different versions of files across environments and database changes. It's what we do every day and having the functionality of near-instant recovery on entire virtual machines and files is a blessing. 

    We use Zerto to protect our VMs in our environment. We do daily backups with a different backup management software and having the ability to recover data in under ten seconds has been helpful.

    Speed of recovery has been very effective in getting our information back as fast as we're able to get it. The daily backup solution that we use alternatively only allows a single backup versus having continuous backup replication with Zerto, it's a no-brainer.

    What needs improvement?

    I would like to have more granular notifications for jobs and workloads within the applying case application.

    For how long have I used the solution?

    We have been using Zerto for around sixteen months. 

    What do I think about the stability of the solution?

    It's pretty stable. The company itself has been around long enough to know they're not going anywhere. The number of clients that use them on a day-to-day basis speaks for itself. 

    What do I think about the scalability of the solution?

    For our environment, scalability does a great job with how it is. It can handle scaling. 

    How are customer service and support?

    Zerto technical support is some of the best around. I know when I reach out to them over the phone or via email, they are there quickly and offer great support. 

    I would rate them a ten out of ten. Every time I have to call them, they get something ready, very fast, and our issues are resolved quickly.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We still use Veeam.

    We chose Zerto because when we started our path with GreenLake, we began looking into other backup utilities and Zerto was highly recommended. After we saw a product demo, we were sold. The demo sold itself very well.

    Once the VPG is configured, the automation for backups happens on its own. There's nothing else to do. You can monitor but until you need to recover the files, there's nothing else to do. Zerto is very simple. We enjoy using the product. 

    The main difference between Veeam and Zerto is that with Zerto, we can get our near-instant recovery window to pull entire virtual machines back from the brink of failure. We might be able to implement more recovery windows for Veeam but from a data storage perspective, Zerto does a great job with deduplication.

    How was the initial setup?

    We had a third party enable our Zerto configurations. They did a great job. The same VPGs are still running today. 

    What about the implementation team?

    We used an integrator for the setup. We had a good setup. They walked us through any issues we had after the setup. 

    What other advice do I have?

    I would rate Zerto a nine out of ten. There is a network issue that my team is still trying to figure out. Once we take care of it, it'll be a perfect ten. 

    Zerto should be our primary backup solution but until we can get the network issue resolved, it is relegated as a secondary source. It still does its job. We've used it multiple times for specific cases, and it's always passed with flying colors.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Manager, Server Operations at a manufacturing company with 10,001+ employees
    Real User
    Jul 14, 2024
    Speed of recovery is simple and amazing compared to other disaster recovery solutions
    Pros and Cons
    • "We use the solution for one-to-one replication from data center one to data center two, from server one to server two, or from the cloud to on-premises."
    • "The new licensing model didn't work out for us because we used one-to-one replication."

    What is our primary use case?

    We use Zerto to replicate critical VMs between data centers. We also use it to do local replication whenever the servers do not have shared storage. We have recently used it to migrate some workloads from Azure down to our on-premises data center.

    How has it helped my organization?

    Zerto has improved our organization by simplifying everything because the storage is agnostic. We used SRM (Site Recovery Manager) from VMware, and it's very tied to the storage, and it has to be the same storage on both sides. The whole replication is at the storage level unless you use vSphere in the middle, which defeats the purpose. This is data storage, and you can use it if you can see it, which is very convenient.

    What is most valuable?

    We use the solution for one-to-one replication from data center one to data center two, from server one to server two, or from the cloud to on-premises.

    We have used Zerto to help protect VMs in our environment, and its overall effect on your RPOs has been fantastic.

    The speed of recovery with Zerto is simple and amazing compared to other disaster recovery solutions.

    I have previously used Site Recovery Manager.

    We chose to use Zerto because of the RPO and because we wanted to eliminate the dependency on storage. Everybody on my team is familiar with the tool, and it's easy to use.

    What needs improvement?

    The new licensing model didn't work out for us because we used one-to-one replication. The other problem is that the Linux appliance is not available for everybody, and you must have a certain license. It's very important for us that if, at some point, those servers get compromised, or that server gets patches, I don't want to rely on Windows to protect Windows.

    You want this hardened appliance to protect our critical workloads. If they can make that available from version one, it shouldn't matter what license you have. This is the best way to do it, and we are going to deprecate Windows support.

    For how long have I used the solution?

    I have been using Zerto for five to six years.

    What do I think about the stability of the solution?

    Besides running it on Windows, Zerto is a stable solution.

    What do I think about the scalability of the solution?

    If they need more space, they grab it. If you move the SLA or want to keep more logs or history for the DVR function, you have to check everything before making your claim.

    How are customer service and support?

    The solution’s technical support is very good.

    How was the initial setup?

    The solution's deployment is very easy.

    What other advice do I have?

    Overall, I rate the solution a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2240109 - PeerSpot reviewer
    Data Research Analyst & Business Development at a marketing services firm with 1-10 employees
    Real User
    Jun 30, 2024
    Saves significant recovery time, doesn't require a lot of resources, and eliminates the need for a dedicated physical data center
    Pros and Cons
    • "Zerto stands out for its user-friendly approach to data protection and recovery, allowing for quick and efficient backups and restores."
    • "Zerto's setup process could be simpler."

    What is our primary use case?

    We store a lot of raw data for reporting and use Zerto to protect that data.

    Before implementing Zerto, we lacked a data protection and recovery solution, resulting in a significant data loss incident of approximately 70 percent during a past event.

    How has it helped my organization?

    Zerto is easy to use.

    The near-synchronous replication offers a critical advantage for our customers' multi-platform environments by providing continuous data protection with minimal delay.

    The main benefit of Zerto is that it doesn't affect the performance of the cloud platform while protecting the data. We realized the benefits of Zerto within the first three months.

    Zerto's implementation has significantly improved our recovery time objective, allowing us to get our systems back online much quicker.

    Zerto has significantly improved our disaster recovery capabilities, reducing downtime from days to just two hours.

    With Zerto in place, our disaster recovery time has been reduced to a maximum of two days, whereas previously we lacked a recovery solution altogether.

    Our disaster recovery testing with Zerto exceeded expectations. We aimed to restore all data within five days, but using Zerto's capabilities, we achieved a full recovery in just two days.

    Zerto saved our staff three days of work, freeing them for other tasks.

    Zerto's continuous data protection, journal-based recovery, automation, multi-cloud and hybrid cloud support, and non-disruptive testing have significantly improved our IT resilience strategy. These features not only enhance data protection and improve our Recovery Time Objective and Recovery Point Objective but also provide the flexibility and scalability needed for a robust IT environment.

    It facilitates a cloud-based disaster recovery solution, eliminating the need for a dedicated physical data center to ensure business continuity in the event of an outage.

    Zerto was our disaster recovery solution of choice because it offers a cloud-based implementation, which perfectly aligned with our organization's prioritization of cloud-based disaster recovery.

    What is most valuable?

    It stands out for its user-friendly approach to data protection and recovery, allowing for quick and efficient backups and restores.

    What needs improvement?

    Zerto's pricing structure could be more competitive to better suit the needs of a wider range of businesses.

    The setup process could be simpler. A more streamlined installation would improve the user experience.

    Zerto's long-term data storage capabilities, specifically how long data can be retained and managed, could benefit from further development.

    For how long have I used the solution?

    I have been using Zerto for ten months.

    What do I think about the stability of the solution?

    We sometimes face challenges that require multiple hours of downtime but it is rare. I would rate the stability eight out of ten.

    What do I think about the scalability of the solution?

    Zerto is expensive.

    How are customer service and support?

    The technical support is quick to respond.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    Integrating the initial deployment into our infrastructure proved to be a complex undertaking.

    To ensure a smooth implementation, we prioritized planning and engagement, starting with management and then incorporating other stakeholders. We piloted the project with the operations team for a month before a full organizational rollout.

    The deployment took around one week and involved six people.

    What about the implementation team?

    The implementation was completed in-house.

    What was our ROI?

    Zerto provides a return on investment through the peace of mind we get knowing that all of our data is protected.

    What's my experience with pricing, setup cost, and licensing?

    Zerto is expensive.

    Which other solutions did I evaluate?

    After considering both Commvault and Carbonite, we ultimately decided Zerto was the best fit for our data protection needs.

    Zerto emerged as our choice for data protection because its feature set directly addressed the specific needs of our organization.

    What other advice do I have?

    I would rate Zerto eight out of ten.

    Maintaining Zerto is manageable as we have a dedicated team of three people responsible for its upkeep.

    Our organization consists of 40 analysts in one site.

    Zerto provides robust data protection and excels in disaster recovery for businesses, but its cost may be steeper compared to other solutions.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Support Engineer at BIOS Middle East
    Real User
    Mar 6, 2024
    Helps block unknown threats, ensures minimal downtime, and fast recovery times
    Pros and Cons
    • "Zerto's user-friendliness is valuable."
    • "It would be great if Zerto could automate replication more."

    What is our primary use case?

    We use Zerto for replication.

    We implemented Zerto to help with the high bandwidth required for the live application replication.

    How has it helped my organization?

    In my minimal experience with Zerto, the near synchronization replication is good.

    Zerto does a good job of blocking unknown threats and attacks.

    Its easy-to-use application server has helped our organization improve its bandwidth.

    Zerto has made disaster recovery in the cloud much easier for us than in physical data centers.

    We've seen significantly faster recovery times compared to other recovery tools we've used, like Carbonite.

    Zerto makes it much easier for us to conduct and manage our DR testing.

    The replication feature ensures minimal downtime during disaster scenarios.

    Zerto's failback capability automatically recovered one of our live applications after it disconnected.

    Zerto helps us monitor our disaster recovery.

    What is most valuable?

    Zerto's user-friendliness is valuable. It's easy to use.

    What needs improvement?

    It would be great if Zerto could automate replication more.

    For how long have I used the solution?

    I have been using Zerto for four months. I joined the company when they were already using it.

    What do I think about the stability of the solution?

    I would rate the stability of Zerto ten out of ten.

    How are customer service and support?

    The technical support is good.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I also use Carbonite but Zerto offers faster speeds.

    How was the initial setup?

    The deployment of Zerto took a few weeks.

    What other advice do I have?

    I would rate Zerto nine out of ten.

    We have over 300 clients using our web applications.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    reviewer2802231 - PeerSpot reviewer
    Dev Ops Engineer at a media company with 201-500 employees
    MSP
    Top 5Leaderboard
    Feb 27, 2024
    Provides an extra layer of security, real-time notifications, and granular reports
    Pros and Cons
    • "I like the ease of recovery and backup the most."
    • "The technical support response needs improvement."

    What is our primary use case?

    We rely on Zerto for data recovery and cloud migration as our primary disaster recovery solution, especially since we lack a dedicated backup data center. Zerto's ability to block ransomware attacks and facilitate rapid server recovery provides us with significant peace of mind.

    This comprehensive solution extends beyond processor recovery and data center capabilities. It also encompasses application testing and on-site data protection, ensuring comprehensive coverage in the event of any incident, including ransomware attacks.

    We implemented Zerto to mitigate concerns about cyberattacks and data breaches. Zerto functions as a robust multi-layered defense, safeguarding our data. Even if an attack breaches the initial layers, Zerto allows for rapid recovery, ensuring minimal downtime and continuous synchronization with the production server.

    How has it helped my organization?

    In terms of data protection, Zerto enhances business continuity by promptly reporting any encountered cyberattacks. This allows for timely notifications and, critically, prevents the disruption of running production VMs. This real-time monitoring and reporting prove invaluable in the event of threats, facilitating swift recovery efforts.

    Our recovery time now is less than 30 minutes.

    Zerto's CDP has had a positive impact on our overall data recovery.

    Zerto's near-synchronous replication operates in near real-time, enabling data replication with minimal to no data loss.

    Our repeated use of Zerto's immutable data copies has significantly enhanced our trust in our backup and recovery procedures.

    Zerto provides real-time notifications and reports, which help us prevent unknown threats.

    While cloud platforms offer their own security and backup features, Zerto provides an additional layer of protection for our data in the cloud.

    Google Cloud Platform provides primary security for our virtual machines. Additionally, Zerto provides us with granular reports that help us focus on specific areas to ensure further protection.

    While I haven't had extensive experience with other DR solutions, Zerto offers impressive recovery speeds.

    The migration is not complex.

    Zerto has helped reduce downtime by over 50 percent.

    Zerto has sped up our recovery time by over 20 percent.

    We have been able to reduce the number of employees involved in data recovery situations by five.

    What is most valuable?

    I like the ease of recovery and backup the most.

    Disaster recovery is the most valuable for ensuring minimal downtime during a disaster scenario.

    What needs improvement?

    The technical support response needs improvement. They need to treat us more as a partner.

    For how long have I used the solution?

    I have been using Zerto for seven months.

    What do I think about the stability of the solution?

    I would rate the stability of Zerto nine out of ten.

    What do I think about the scalability of the solution?

    I would rate the scalability of Zerto eight out of ten.

    How are customer service and support?

    We contacted the support team by email and tickets during the data migration but received limited response.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    Previously, we relied on backups from GCP, AWS, and Azure. We transitioned to Zerto because it offers granular reporting capabilities, which helps us keep our managers and non-technical personnel informed.

    How was the initial setup?

    The initial deployment took a few weeks.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is reasonable.

    What other advice do I have?

    I would rate Zerto eight out of ten.

    We have 500 people in our organization that use Zerto and it is used in multiple regions.

    Zerto requires moderate maintenance, handled by a team of five.

    We use our custom dashboards to manage and monitor our disaster recovery plans. These dashboards receive emails automatically, allowing us to take necessary actions as needed.

    I recommend Zerto for data backup and recovery, as it also helps mitigate the impact of data corruption or deletion.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Google
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Ravi Theja Rachamadugu - PeerSpot reviewer
    Infrastructure Architect at Krish Services Group, Inc
    Real User
    Top 5
    Feb 27, 2024
    Application-agnostic, easy to use, and helpful for improving RPO
    Pros and Cons
    • "The simplicity of use is valuable. It is easy. We just click Failover and do it. It is pretty straightforward. If someone wants to do a test failover, they log in to the console and do a test failover"
    • "I would like to request better reporting in Zerto. I can see the data that I need in the console, but if I need to put the data or the history into a report, it is difficult. It is something that auditors might require, so reporting is something that needs to be improved."

    What is our primary use case?

    We are using it for disaster recovery of their Tier1 Critical SAP HANA systems and a few other workloads in the lanscape

    How has it helped my organization?

    Zerto provides near-synchronous replication, but more importantly, we can see the status at seven seconds, six seconds, five seconds, and four seconds when we log in to the Zerto console. I found that amazing. There is probably no other disaster recovery solution available in the market that is providing this functionality. It is great and definitely a huge plus point for Zerto.

    We do get alerts if suspicious activity is detected on a VPG, but we did not get an actual case where there was ransomware or any other kind of attack and we had to prevent that. I have not come across that with either of my clients, but we do get alerts when Zerto finds something suspicious. We go in and look at it. In some instances, because the application was writing more files, Zerto marked it as suspicious, but we never had to do recovery for security reasons.

    We use Zerto with AWS as the target. We do the failover of the on-premises VMware virtual machines to the AWS cloud. I do not deal with the implementation. I only do the administration of the tool, but whatever I did as part of AWS administration in Zerto, it was pretty seamless and straightforward. I did not get any issues there. The documentation is helpful in identifying any issues.

    We have about 70 virtual machines that are being protected by using Zerto. Zerto has drastically improved our RPO. It was 15 minutes previously, whereas now, it is in seconds.

    Zerto has not had much impact on our RTO. RPO has changed, but RTO has been the same for us.

    Zerto has not helped to reduce downtime in any situation. We have only done tests. We have not done any actual production failover because there was no need. Similarly, Zerto has not saved us any recovery time because we never had a requirement to do a recovery since we implemented the tool. It is a pretty new environment for us, so we have not had time.

    Zerto has not reduced the number of staff involved in overall backup and DR management. It has remained the same for us.

    What is most valuable?

    The simplicity of use is valuable. It is easy. We just click Failover and do it. It is pretty straightforward. If someone wants to do a test failover, they log in to the console and do a test failover. 

    What needs improvement?

    As a power user, I find the customization lacking. I feel it could be customized a little bit more, but Zerto is simple to use. It is easy to use. That is my main reason for using Zerto.

    I would like to request better reporting in Zerto. I can see the data that I need in the console, but if I need to put the data or the history into a report, it is difficult. It is something that auditors might require, so reporting is something that needs to be improved.

    The UI does crash a lot, and that is something that can be improved.

    For how long have I used the solution?

    It has been about three years. I support multiple clients with multiple backup and disaster recovery products. I was a Storage and Backup engineer, but now, I am covering the solutions for the entire infrastructure. I work on Zerto for multiple clients. We have two clients who are using Zerto as a disaster recovery solution.

    What do I think about the stability of the solution?

    The UI does crash, but it does not affect the functionality of the software.

    What do I think about the scalability of the solution?

    It is scalable. There could be 10 machines or 100 machines. I did not find any issues. It is pretty scalable.

    How are customer service and support?

    There were some issues for which we had to get responses from them. They were pretty much on the point. There were no issues. The response time was a bit slow, but their support was pretty good. I would rate them an eight out of ten.

    Which solution did I use previously and why did I switch?

    We used to use Azure Site Recovery to protect all of the production instances, SAP databases, some file servers, and some basic application servers. We used to first replicate to Azure and then do a test failover and a production failover. It was a bit slow. The RPOs and RTOs were not that great, and the rate of change that Azure Site Recovery supported was not completely meeting the business requirements. The third part was that Azure Site Recovery was not application-agnostic. What we loved about Zerto was that it was application-agnostic. It did not matter to Zerto what was running behind the application. It will replicate everything across any cloud. That was our main point for going for Zerto.

    Zerto was also much easier. Azure Site Recovery was a little bit hard to set up and maintain, but Zerto is pretty straightforward and easy.

    I did not find much difference between Zerto and other solutions in terms of the speed of recovery. The RPO is great, but when we do a failover, it is basically the same as any other solution.

    Zerto has not replaced our legacy backup solutions. Our legacy backup solution is in the same place. We are only using Zerto for DR.

    How was the initial setup?

    Our environment is hybrid. We are using Zerto to protect our on-prem as well as the cloud environment, but I was not involved in its deployment. 

    In terms of maintenance, I never had any requirements to maintain it.

    Which other solutions did I evaluate?

    Evaluation was done by someone else in the organization.

    What other advice do I have?

    I would rate Zerto an eight out of ten. Simplicity is an advantage, but customization and reporting can be better.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Buyer's Guide
    Download our free HPE Zerto Software Report and get advice and tips from experienced pros sharing their opinions.
    Updated: August 2026
    Buyer's Guide
    Download our free HPE Zerto Software Report and get advice and tips from experienced pros sharing their opinions.