HPE Zerto Software Reviews

Primarily, I use it for disaster recovery. I like the Zerto RPO. I can perform short recovery and recovery time. That's the reason I go for Zerto.

The retention and the snapshot retention, which I am able to do every three seconds or every five seconds, are valuable. That is primarily what I like the most. The RPO I am looking at is five minutes. I need to bring things up, referring to recovery time. I need it every five seconds. In comparison in terms of ease of use, Zerto offers a much better user experience. It has basically reduced our disaster recovery time by at least fifty percent. In terms of IT resiliency, this provides a better SLA to the user. That's how it helps me.

The mission critical apps, like the ERP system or any casino software, are areas that I always hope to improve.

I have been working on Zerto for the past five years.

Primarily, medium enterprises use it. Most of my sites are customers using Zerto, and these are usually medium enterprises.

Some customers use different solutions. They use this data, Acronis, and another called Shadow Protect.

If I am talking about just deploying it, setting up the policy probably takes less than an hour. But the whole idea is that I do the backup depending on the size. If not deployment, then having the full Doctor replication takes time. So, if the replication will take a time slot, that's the consideration. Is it complex to deploy? It is quite straightforward as long as I plan it properly.

The ROI is primarily calculated based on downtime. It is all tied back to how mission critical the apps are. When an app is down, I assess the impact on production or the business. The ROI is justified based on the criticalness of the apps.

Primarily, it's VM only. It's more about recovery times and a feature called Zerto Khing, which allows you to group applications. You can do group Doctor, which is an advantage. From a technical perspective, Acronis is not meeting the RPO that I require. This is the primary reason for using it. Zerto is more expensive. In licensing, Zerto is probably double the price of Acronis. It works perfectly well, and I've been using Zerto for the past years. The overall product rating is nine out of ten. I rate the solution nine out of ten.

We use Zerto to back up and recover our data servers.

Zerto is easy to use.

The near-synchronous replication is beneficial and simplifies my work.

I saw the benefits of Zerto immediately after we started using it.

Zerto does a good job of helping protect our virtual environment.

We have seen a 30 percent improvement in our RPO using Zerto.

We have seen a 40 percent improvement in our RTO using Zerto.

Zerto has helped us reduce downtime in several situations and has helped reduce the amount of our disaster recovery testing.

It helped save 20 percent of our time during data recovery situations due to ransomware.

Zerto has had a positive impact on our IT resiliency strategy.

The most valuable feature of Zerto is the quick recovery time.

The technical support response time has room for improvement.

I am currently using Zerto.

I would rate the stability of Zerto eight out of ten.

Zerto is highly scalable.

The technical support offers high-quality responses, but the response time is lengthy.

Neutral

I previously used Azure Backup. Zerto is faster and more dependable. 

The initial deployment was straightforward and took two hours to complete. A team of three people was involved in it.

The implementation was completed in-house.

Zerto is expensive but offers many features that make it competitive.

I would rate Zerto nine out of ten.

We primarily use Zerto for our DR requirements.

Near-synchronous replication is pretty much a major benefit from our perspective. We are mainly using it for DR.

We use Zerto to help protect VMs in our environment. With the use of Zerto, we now have defined RPOs, which is good.

Zerto has helped to reduce our organization's DR testing. It has also enabled us to do DR testing more thoroughly, so it has reduced the time, but it has also enabled us to do more of it.

In terms of its effect on our IT resiliency strategy, from our on-prem environment, it has been the cornerstone. We are now building a new DR strategy around Zerto because of the value that it has.

We were able to realize the benefits of Zerto pretty much immediately. At the end of the day, we had a gap. It had an immediate impact on our ability to recover.

What I like most about Zerto is that it just works at the end of the day. It is almost a set-it-and-forget-it solution in relation to its capability of keeping the DR environment in sync.

Testing is also a good feature. Bubble tests ensure the integrity of those images, and the replication process is also a major benefit.

Its capability to detect anomalies also within the transport layer is valuable. While moving and replicating the traffic, we have a little bit of comfort because of its ability to detect ransomware or anomalies within the transfer.

They should not make it so expensive so that I can buy more of it. Other than that, I do not have anything. We have not come across any issue. We are still fairly new to the product.

Zerto has been in our environment for 12 months.

It has been rock solid.

Scalability for us is based on the licensing count. I would scale it across the organization if possible, but I cannot. At the moment, it is meeting our current requirements based on our licensing constraints.

The only disaster recovery product we used was centered around recovery or restoration from backup. We never really had a disaster recovery product per se. It was managed by other backup mechanisms and replication forms. 

Zerto was put in because we knew we had a gap within our DR strategy based on RPO extensions. It was deployed to bridge gaps within our DR strategy at that moment. 

The initial setup was done by HPE. We went with a turnkey solution with HPE Professional Services and our incumbent tender previously used. They handled the installation and setup. We handle the management of it now, but I cannot comment much on the installation because they did it for us. It worked, and we went through training and have been using the product since.

Its learning has been fine. It has been like any other product. HPE has supported us. They have provided professional training for the team. I have not heard from the team about any issues or gaps. HPE has been very supportive of the implementation of Zerto.

It does not require any maintenance at our end. The installation is still fairly new. Nothing has come to a low yet. Over a period of time, we would probably have to spend more time on the maintenance aspect of it, but at the moment, it is pretty much a set-and-forget.

From a pricing standpoint, there is value in it without question. However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.

We assessed other products in the market but found Zerto to be the best within this particular space. Additionally, Zerto was installed as part of a data center refresh program with HPE. We replaced compute and storage within our on-premise data centers. Considering Zerto is part of HPE, it made more sense to implement an end-to-end solution with HPE.

To new users evaluating it, I would say that if they can afford it, they should buy it.

I would rate Zerto a nine out of ten, and that is because there is always room for improvement.

I use Zerto to monitor replication, configure protection, and manage disaster recovery and performance.

We implemented Zerto to manage disaster recovery and also for faster performance on backups and failovers.

Learning how to use Zerto can be easily achieved with some training and practice.

Zerto has helped us reduce downtime, retrieve backups faster, and manage our workload more efficiently.

Zerto has reduced downtime by 20 percent and helps protect the VMs in our environment.

It is 25 percent faster at recovering data compared to IBM Spectrum Protect.

Zerto has helped save four hours per week in recovery situations and has reduced our disaster recovery testing by 30 percent. We have used five percent of those savings towards other value-added tasks.

It has positively impacted our IT resiliency strategy.

Zerto enables disaster recovery in the cloud which is important.

Zerto provides real-time analytics and monitoring, enabling our organization to quickly identify and resolve issues. 

Zerto makes my work easier. Replicating my settings helps me recover point objectives faster and retain policies.

The most valuable feature is the customization that allows me to set my protection group myself.

While Zerto provides good service, I find the pricing to be high and believe there is room for improvement. I would like to see Zerto implement a pay-as-you-go model.

While Zerto offers scalability, its implementation can be more challenging in larger organizations, indicating room for improvement in its scalability features.

I have been using Zerto for three years.

I would rate the stability of Zerto seven out of ten.

I would rate the scalability of Zerto seven out of ten.

The technical support responds promptly to our requests.

Positive

I previously used IBM Spectrum Protect but Zerto provides a quicker recovery time. With IBM the recovery process for particular data is manual but with Zerto it is automated.

The initial deployment of Zerto was straightforward and took two hours to complete. Two people were involved in the deployment.

We have seen a 20 percent return on investment.

Zerto is priced high.

I would rate Zerto eight out of ten.

Zerto is deployed in multiple departments and we have ten users.

I recommend Zerto because it helps recover data faster and improves its overall quality.

We are using Zerto as a disaster recovery solution.

We utilize Zerto for three replication scenarios: on-premises to on-premises, on-premises to cloud, and planned cloud-to-cloud replication.

Zerto is easy to use and implement, especially when performing a failover.

Zerto's near synchronous replication is valuable for our SQL database.

The benefits of Zerto were immediately apparent. After implementation, we quickly realized we were protected against any disaster. Zerto also provides visibility into the health of replication, allowing us to identify and address any potential issues.

Since implementing Zerto, we have observed a positive impact on our Recovery Point Objectives, which have been reduced by half.  Zerto's ability to easily group servers by application and configure protection groups streamlined our processes. Moreover, Zerto's support for on-premises to cloud replication is invaluable. We've leveraged this capability to replicate all systems to the cloud, establishing a robust disaster recovery solution. Zerto has proven to be an effective cloud migration and disaster recovery planning tool.

Our Recovery Time Objective determines how quickly we can restore our infrastructure. Zerto has been instrumental in reducing our RTO by enabling rapid recovery in any disaster recovery scenario.

Zerto has significantly reduced our downtime. For example, some servers have a recovery point objective of just five seconds. During disaster recovery tests conducted last year, we recovered 60 servers within eight hours, including server delivery, startup, and operating system verification by our team.

Zerto is our primary tool for achieving all disaster recovery objectives.

Zerto is a flexible and resilient business continuity and disaster recovery solution. Its industry-leading replication technology enables seamless data protection across cloud, on-premise, and hybrid environments.

Another valuable feature is the failover capability. Unlike many other tools we tested, Zerto allows us to perform a disaster recovery test without risk to our production environment.

Zerto's current reporting capabilities are insufficient for our needs. We require detailed reports to analyze the performance of our environments. To achieve this, we have developed a custom reporting solution using Zerto and other tools to thoroughly assess VPG configurations and overall environment health against specified parameters. Unfortunately, Zerto does not natively provide this level of reporting functionality.

I have been using Zerto for seven years.

Zerto is highly stable, and I do not recall encountering any crashes.

Scaling Zerto is easy. We just need to add additional virtual/appliances servers.

Zerto provides excellent support, but response times to our issues can sometimes be a concern, possibly due to the size and complexity of our environment.

Positive

We currently utilize both SRM and Zerto, but SRM's replication capabilities are limited to data centers, while Zerto offers additional cloud replication options. Unlike SRM, which is exclusively designed for VMware infrastructure, Zerto is compatible with other virtual platforms, providing greater flexibility.

Zerto is easier to use than SRM.

The initial deployment is straightforward. We only need to deploy a few servers to build an environment and start to replicate.

Deploying Zerto in a single region required three months. One contributing factor to this timeline was the time-intensive process of collecting Virtual Recovery Appliances and deploying them across 500 ESXi servers. A team of ten architects and engineers was dedicated to this project.

The implementation was completed in-house by my team and me. As the architect, I oversaw the project's planning, construction, and deployment. We consulted with Zerto to identify potential areas for improvement.

Compared to other options like SRM, Zerto is a more expensive solution, making it primarily suitable for larger organizations. Smaller and medium-sized businesses might find Zerto's cost expensive. While Azure Site Recovery is free for users of Azure cloud services, Zerto offers a broader range of features.

I would rate Zerto nine out of ten.

Our organization takes a unique approach to disaster recovery testing, conducting 15 tests annually to meet policy and audit requirements. Zerto is the cornerstone of our DR testing strategy, enabling us to validate between five and seven applications in each test.

Zerto requires ongoing maintenance and a dedicated person monitors it daily. However, we must still test and deploy updates into our production environment.

Potential users should be knowledgeable of virtual environments and clearly understand their disaster recovery needs, including the required replication type, desired recovery strategy, and whether Zerto aligns with their specific requirements.

We do many data-related activities for various government ministries in India. We use Zerto to back up and recover data in many training and capacity-building activities.

We implemented Zerto to address challenges with data centralization in our complex platform environment. Previously, pulling data from a central source was impossible due to the need to feed it into an internal location before deployment. This limitation hindered customization and integration efforts. Additionally, integrating our primary data source, previously used with IBM, into the new platform proved difficult due to compatibility issues. Zerto's capabilities were seen as a potential solution to these problems.

The remarkable benefits of Zerto have yet to manifest fully. The software operates efficiently without significant bugs or issues, and Zerto's customer support has been responsive. While real-time reporting is a standout feature compared to other trial products, its impact on our ongoing projects remains to be determined. A full assessment of Zerto's potential will require an additional six months.

Zerto has significantly improved our Recovery Time Objective, particularly regarding project timelines. The expedited turnaround during critical project phases has been instrumental in streamlining our processes. By accelerating these stages, we've reduced the need for additional developer resources and eliminated time-consuming tasks associated with establishing essential parameters and metrics. As a result, projects that previously took six months can now be completed in as little as four. This accelerated timeline has enhanced profitability and optimized resource allocation, allowing us to maximize project revenue.

Zerto has significantly reduced our disaster recovery testing efforts. By consolidating software and streamlining processes, we've dramatically decreased the required manpower. Multiple teams efficiently utilize a single platform, eliminating the need for disparate services and reducing costs. This centralized approach has markedly decreased the time and resources invested in disaster recovery testing and pre-testing activities.

Zerto's greatest strength is its speed. We never encountered lag or interruptions, even when working remotely from home or other locations with potentially limited internet bandwidth. The software's streaming performance was exceptional, without buffering or connectivity issues. This was a primary factor in our decision, as Zerto emphasized its ability to operate effectively on lower bandwidth connections during the initial demo. Deploying the software in any remote location is straightforward and hassle-free.

The primary concern expressed by all server users is the lack of robust integration features. While Zerto offers some integration capabilities, the smooth and efficient data flow between portals remains a significant challenge. The support and technical teams know this issue and actively seek user feedback, but progress has been slow. The current process, involving multiple platforms and a database management system bottleneck, is time-consuming and inefficient. Additionally, while reporting and dashboard features exist, real-time reporting and mobile functionality require improvement. The user interface could be more intuitive and user-friendly. Customization, a critical requirement for government clients, is another concern. Implementing requested changes is often time-consuming and expensive, hindering adaptability. Addressing these integration, reporting, user experience, and customization issues is essential for improving customer satisfaction and retention.

Currently, Zerto only offers an annual subscription, but it would be beneficial to provide quarterly and semi-annual subscriptions to help retain clients.

I have been using Zerto for one year.

I have not encountered any performance issues, such as lagging or crashing. The system operates efficiently and reliably under various conditions, even with significantly lower bandwidth. Zerto has consistently demonstrated stability and high speed, ensuring uninterrupted application performance.

Approximately 50 to 60 individuals within our ecosystem utilize Zerto directly or indirectly. Given its operational efficiency, which I estimate to be between 95 percent, I confidently assert its scalability. While we haven't encountered a scenario within our ecosystem that necessitates testing its scalability limits, its exceptional performance thus far strongly suggests its capacity to handle increased demands.

Zerto uses a ticketing system and offers support through a help desk accessible via chat or phone. A dedicated technical team is assigned to address customer issues, which are typically resolved within 24 hours. We have not experienced any significant delays in issue resolution.

Positive

We find the Zerto pricing fits our budget.

I would rate Zerto nine out of ten.

Maintenance is required quarterly. The Zerto technical and business teams collaborate with us on the backend to remove all the repeated queries that make the system sluggish. This service is charged additionally.

I strongly recommend that anyone considering purchasing Zerto begin with the 30-day trial, which can be extended to 60 days. This ample timeframe allows a thorough evaluation of all features and functionalities. Understanding Zerto's customization and integration capabilities to align with specific business needs is crucial. Had I followed this approach and shared my feedback earlier, the outcome might have been different. Therefore, it's essential to fully explore the trial version before committing to an annual subscription. Close collaboration with the Zerto technical team is vital to ensure successful implementation. While sales teams often present an optimistic view, real-world experiences from existing users provide the most valuable insights. I encourage potential customers to connect with other Zerto users through industry networks to gather honest feedback before purchasing.

We use Zerto for disaster recovery and cloud migration.

We are an MSP, so we have Zerto deployed on multiple public clouds, private clouds, and on-premises.

We implemented Zerto because its continuous data protection significantly reduces data loss and downtime costs. In the event of a production issue, we can quickly recover using the user-friendly Check Point feature. Zerto also offers flexible support for storage models, primary and disaster recovery, and hypervisors.

Zerto's user-friendly interface simplifies data protection tasks. It allows users to create virtual protection groups easily, configure failover and recovery processes, and manage licenses.

Zerto's near-synchronous replication can replicate our primary data center services related to PR, which is essential. But somehow, we are facing some pros and cons on this. If we face any challenge like a ransomware attack on our PR site, with the synchronous mode, it is also replicated on DR. That can affect us. So, if we use an asynchronous model, our data will not be replicated continuously from the PR site to the DR site. There is a specific time bracket where the data has been replicated after a particular time frame. So, there are different types of business cases and business requirements. However, we are comfortable with the near-synchronous model.

Zerto helps us set up any disaster recovery site on a cloud-based model and establish an on-premises-to-cloud migration plan. The continuous data protection feature protects our infrastructure services from ransomware and other bugs.

Our virtual protection groups safeguard virtual machines across various models, including hypervisors and virtualized environments. When configured to route to our disaster recovery site after synchronization between sites A and B, VPGs achieve our desired Recovery Time Objective and Recovery Point Objective, meeting our Service Level Agreement. Flexible protection models range from 250MB to 350MB, with varying time slots to facilitate data recovery between the PR and DR sites.

Zerto provides two functionalities: live migration and test failover. Live migration allows a seamless transition of our primary machine to the disaster recovery site within ten minutes.

Zerto has reduced our RTO from 30 seconds to three to nine seconds and has helped reduce downtime.

Zerto has helped save time in a data recovery situation and helped reduce our DR testing.

It has improved our IT resiliency strategy by 90 percent.

The ability to perform disaster recovery in the cloud is helpful because it can reduce our DR footprint and time.

Continuous protection is Zerto's most valuable aspect.

Zerto can improve by offering bare metal recovery for our physical infrastructure.

I have been using Zerto for three years.

Zerto is stable.

Zerto is scalable, and if we need to scale down the line, we know it can handle it.

The technical support is good.

Positive

We previously used VMware's Site Recovery Manager. We switched to Zerto because it is easier to use and requires less set-up time.

The initial deployment of Zerto is straightforward. We must set up a VM server and install the VR agents, followed by the PR site.

The deployment times vary depending on the business model, but for someone with full knowledge of Zerto, it can be completed within 30 to 90 minutes.

The implementation was completed in-house.

I would rate Zerto ten out of ten, but I would like it to offer bare metal recovery as well.

No maintenance is required for Zerto.

Our primary use case is to continuously replicate our VMs to our DR site. Having the ability to recover them at almost any point in time, mostly back thirty days, is the main purpose of Zerto. 

We didn't previously have a continuous replication tool and now we have the ability to recover to any number of points in time. That's really beneficial to us. It cuts down our recovery time. 

The most valuable feature is how quickly it powers down the original source VMs and the speed at which it powers up the new VMs. The amount of time it takes to put up the operating system is valuable. The speed is what I like the best. 

The near-synchronous replication is awesome. When you get hit by a cyberattack, you never know where the clean VM resides, and at what point in time it actually exists. Having the ability to find the point in time when we are clean is a good thing.

We are going from a physical data center to a physical data center at the moment.

We use Zerto to protect VMs in our environment. It increased our ability to restore at a point in time. We didn't have it before, and now we have it.

Compared to other tools, Zerto is a lot faster. There are tools with your primary block storage backup, but they're just not as fast.

I'm having a problem with CentOS 7 and with VMs with multiple network adapters. Zerto recognizes those multiple network adapters on CentOS 7 vm but it will not give me the option to specify a failover IP, for that particular VM. Something's not working right, but Zerto is going to follow up. 

Zerto has been in production for three months. 

It seems stable so far. 

The scalability seems pretty easy. 

Customer service is really good. Technical technical support is lacking. At least from who I've been talking to. Maybe my case has not gotten bumped up to the higher level technicians. Customer support is great, and they're really responsive but their technical knowledge is just not quite there.

Zerto's documentation is outdated. I'm finding it hard to find documents related to my questions. Their documentation is bad.

Neutral

The initial setup was very easy. We needed a little help with the initial configuration, but it was pretty straightforward. 

We worked with Eagle Technologies for the deployment. We loved them.

I wasn't involved in negotiating any pricing. It evidently worked into our budget.

We also looked at Cohesity and Rubrik. I don't know that there's anything like Zerto. We went with Zerto because our third-party vendor recommended it. We also did a proof of concept two years ago. We liked what we saw with Zerto so we went with it. 

Everybody taunts their one pane of glass but Zerto is simple to use. I really like the GUI, the interface is not too busy. 

I would rate Zerto a nine out of ten. We don't have a test network setup. I know with Zerto, you can simulate a recovery. 

Zerto would be a perfect ten if the documentation was easier and if level 1 support would be more knowledgeable.