HPE Zerto Software Reviews

We use HPE Zerto Software for disaster recovery, resiliency, and peace of mind.

It provides peace of mind, it allows us to feel confident knowing that the data protection platform is in-place and allows for rapid recovery in the event of data integrity failures, or platform disruptions.

The contextual help and simulation of HPE Zerto Software are the most valuable features. HPE Zerto Software's continuous data protection or CDP is critical for our organization because it allows us to recover within seconds to minutes, and the journal allows us to pick a point-in-time recovery. The journal allows us to recover from a point in time before an event occurred.

I cannot think of any ways HPE Zerto Software needs improvement, as I have used it at a previous company as well, and it is a reputably reliable platform.

I have been using HPE Zerto Software for over several years.

I have not experienced any downtime, crashes, or performance issues with HPE Zerto Software; it is a reliable platform and it is very well-engineered.

HPE Zerto Software scales with the growing needs of our organization.

HPE Zerto Software's customer service and technical support have been fantastic.

We used Veeam as our previous solution and we switched to HPE Zerto Software to ensure that we had a mutable backup, as well as synchronous replication.

I don't perform setup and initial configuration, another team does that.

That amount of downtime would cost our organization in the millions.

I don't operate in this vein of the business.

Veeam, Rubrik, ASR.

HPE Zerto Software's recovery speed is very fast and reliable compared to the disaster recovery solution we used before. I would rate HPE Zerto Software overall as a ten; it is a fantastic product.

We use it in our data center. We have two data centers, one in Baton Rouge and one in Las Vegas, and we use it for replication. It is all used in the data center.

We did not have replication previously. Once we got Zerto, we started seeing everything backed up and replicated, and we saw its benefits pretty early. Over the years, we have kept renewing Zerto because it seems to get better. There have not been any issues with it.

Near-synchronous replication works very well. We use pretty big storage with them and never had a problem. If it is close to going over, we always get an email, and it is easy to keep up with all that, which is pretty important here at Credit Union. I have nothing but positive to say about Zerto.

Zerto is easy to use. When we first started using it, we used the emails they sent at the end of the night to see everything was fine. About five years ago, they got their own portal. Since then, we have been able to see everything in real-time. It has been super easy. I automatically get notifications on my phone or email. That has been a real high point for me with them.

We have several VMs, and Zerto has been a part of the protection plan for them.

Knowing what is going on in real-time has helped with breaches and things like that. Recently, there have been no issues. Luckily, over the last year or two, we have not had any security issues. Zerto and VMware are what we count on in our data center. As long as the data center is up and running safely, we are good here at the branch.

We run reports on XDR and get an idea of anything that has been going on. Luckily, we have been safe for the last year or two, but in 2022, there was an issue. Zerto was right on it, and we were able to get it cleaned up. Zerto has definitely helped in the ransomware aspect.

The portal is a valuable feature. I am here in Baton Rouge, and I can get into the Vegas data center and see real-time replication on the portal. The portal has been upgraded over the past several years, and it is probably the most helpful part of it.

I always get some blowback about the cost. It does not seem too bad to me. We had to upgrade to a premium subscription to get some other features. Maybe a one-size-fits-all option would be better. 

I have used Zerto for eight to ten years.

I have not experienced any stability issues. We are a heavy usage bank, and it has always been steady for us. I do not have anything bad to say about that.

Scalability has been good too. We started with the one in Baton Rouge and added the one in Vegas about five years ago. It was very easy to connect them and get them mirroring each other. Scalability has been good for us.

When my staff member went to Vegas, there were some issues with logging into the device. He called the tech line and was able to talk to someone. We have had luck getting in touch with those guys. Their customer service deserves a good score, at least an eight out of ten.

Positive

At the previous bank, it was a big Cisco shop, but I have been here for almost ten years, and we have had Zerto for that long. Zerto is what I am used to.

I did not personally do the initial setup. A guy who works for me went to Vegas, called it in, and got it set up pretty well. I do not go to Vegas much, but I have been to Baton Rouge. I have tested it and played with it, and every time I have done that, it seems easy to use. My network administrator has never complained about any difficulty. For the most part, it is easy. They have a good tech support line, and if we have any trouble, they are easy to get in touch with. We are happy with that.

We have a maintenance contract with them, but I did not have to use it except for one instance a few years ago when we thought that we were going to get ransomware. We had maintenance on that. The good thing is that it is a part of the renewal. It is safe to have it, but luckily, we have not had to use it over the last few years.

Price-wise, it works fine for me, but my budgetary team is always looking for ways to cut costs, and it seems like they first look at the data center and the IT side to find savings.

Take advantage of the maintenance plan; even if it is not required, it is definitely worth getting. The techs there are really good. There are local Zerto reps who come around. Use the tech support when needed because they are always very good. 

I would rate Zerto a nine out of ten.

While we primarily function as a service provider rather than serving a direct use case, our core focus lies in disaster recovery. We employ a rigorous testing process akin to gear testing and actively engage in recovery operations using Zerto for a diverse clientele, including numerous entities in the financial and government sectors.

Zerto is straightforward to use.

We started to see the full benefits of Zerto one month after the implementation.

The effort on the RPOs has been excellent, greatly enhancing our operations. We have a diverse range of customers who are quite satisfied and express confidence in the timeline for recovery. 

Even Zerto's RTO is low.

Zerto has helped significantly reduce downtime and helped reduce DR testing by over 45 percent.

The most valuable aspect of Zerto is synchronized replication, which is very useful. Additionally, the availability of the virtual machines is quite good. Regarding the recovery point, we achieved at least ten recovery points, and the availability of the virtual machines is particularly notable.

The main issue with Zerto is its user interface, which lacks flexibility and presents a steep learning curve. To improve usability, the UI should be simplified and streamlined, making it more accessible to technical and non-technical users. Additionally, the UI should be better aligned with the platform's various options and features, ensuring a more intuitive and efficient user experience.

I have been using Zerto consistently for almost four and a half years.

Zerto continues to be a stable solution.

Zerto is scalable.

We interacted with technical support many times. They were totally fine and very polite. We receive support around the clock, which is excellent.

Positive

The initial setup of Zerto was straightforward, and their customer service was instrumental in helping us achieve a stable implementation within one month.

A team of five implemented Zerto in-house.

One of Zerto's main disadvantages is its pricing structure, which involves significant upfront costs and limited options for startups with minimal initial funding. Although Zerto offers a comprehensive suite of features, the high cost and lack of flexible payment options, such as pay-as-you-go subscriptions, present a barrier to entry for many businesses. To increase accessibility, Zerto should consider offering lower pricing tiers or more flexible subscription models tailored to startups' needs.

We evaluated a lot of different solutions.

There are some disadvantages; therefore, I rate Zerto eight out of ten. 

We are not a partner, just a customer, but we are trying to collaborate with them as a reseller within one year.

No maintenance has been required as of yet.

We have multiple plans across the US. We use Zerto to transfer VMs from one plant to another plant, from east to west.

Zerto is a really great fallback software that gives us the redundancy we need.

Overall, the solution is really efficient. Zerto really helped us prevent the delay in bringing up the VM once it transfers because we wanted to ensure everything works.

Zerto's near-synchronous replication works great. We've had some issues before trying to synchronize VMs across long territory ranges, but Zerto did everything we needed it to do. Zerto's near-synchronous replication is extremely important to our organization. Our production line to uptime is almost 99.99%, so the near-synchronous replication really helps out.

We use SAP HANA with Zerto.

We use Zerto to protect VMs in our environment. The solution helps with recovery and ensures that we can transfer our VMs when we have a host failure. We have plants all over the US, and Zerto has really helped us keep everything running at almost 100% capacity.

Because of its near-synchronous uptime and recovery, Zerto's speed of recovery is ten times better than that of other disaster recovery solutions like Veeam and Commvault.

Compared to other solutions, Zerto's ease of use is pretty straightforward. I'm really excited to see how GreenLake has integrated Zerto and made it even more seamless.

It would be good if we could store a snapshot of the images coming through so that we can always go back and have a vision history.

I have been using Zerto for four years.

Zerto is pretty stable software, and it's always been up when we needed it.

I don't see any issues with the solution's scalability. We have 100 plants across the US and hundreds of other plants worldwide and have never had an issue adding any hosts or notes to the tool.

We deployed the solution through a consultant.

We have seen a return on investment with Zerto.

Zerto is really good software. It has all the features that I need. I love Zerto's integration with GreenLake, and now that we know more about it, we'll start utilizing it more. Zerto synchronized our VMs and delivered reliability by ensuring our hosts in different plants had a reliable backup.

Overall, I rate the solution an eight or nine out of ten.

It's used for general replication services and recovery. We're actually looking at its more integral use in DR in a business continuity role.

It integrates well with our environment, is very adaptable to our changing requirements, and is fairly easy for our team to use.

Zerto's near-synchronous replication is very efficient, very powerful, and very productive for us. It has helped us organize our recovery process a lot more, so it's led to process improvements.

Zerto is preparing us to do disaster recovery in the cloud rather than in a physical data center. But we are not there yet. 

We use it to support disaster recovery on Microsoft, but we are also considering AWS.

We use Zerto to protect our VMs. We're still redefining our RPOs due to Zerto's performance. We're going back and replacing our baseline.

When it comes to speed of recovery, we believe Zerto is above the rest that we know of.

I just learned about Zerto's vault capability, which we're going to learn more about. That will be very valuable to us. We get almost real-time replication services.

Those features are so valuable because we're always prepared to restore if we need to.

The vault feature will be very valuable to us, so that's one feature we'd like to see implemented. 

We're always looking for additional features and value from Zerto. Immutable replication services is one. I heard the vault will be totally protected from any outside influences, so that's another thing we're looking forward to. 

We're always looking to integrate better with our environment.

I have been using Zerto for roughly six years.

So far, it has been stable. No issues.

We haven't tested scalability yet, but we are sure that scalability shouldn't be an issue. We'll find out.

Good. Excellent. Now that Zerto is part of HP, we get greater support from HP's executive team.

We used a variety of solutions in the past. Zerto does the job of two or three of those previous solutions, so we were able to consolidate.

Zerto's team helped a lot. It was fairly straightforward and painless.

We have not come up with the metrics to determine the ROI yet, but we're working on it.

The pricing, licensing, and setup costs are fair at best. It's not the cheapest, but it works for us.

We did evaluate other solutions. Cohesity, Commvault Cloud and Rubrik were the two others we considered.

We liked the resiliency, usability, and use cases of Zerto more.

Overall, I would rate it around a seven out of ten. Once we understand the scalability, it could reach eight.

It's easy to install. Make sure your business requirements align with Zerto's capabilities. Others should study some of the use cases first before making a decision.

We use Zerto to replicate our VMware VMs. We have two data centers in our company. We use Zerto to make sure these virtual machines which are VMware are replicated in the other data centres.

We also use Zerto as a backup tool for Windows files.

Zerto is already a leader in its field. I have seen the benefit of knowing that everything is protected. We've only started a disaster recovery program in the last year after running Zerto. The business is now understanding that recovering from the traditional backup software does take a long time, and it's very complex. 

Using Zerto, I am the only department that can recover in minutes. The database team takes hours, the IBM platform takes hours as well. So time saving is what we see the most of Zerto.

Zerto's near-synchronous replication is very important. It's the reason we're still with Zerto. We collect blood in many hospitals, and some of our data centers are in hospitals with power grids that are not as good as commercial buildings. So, we do have servers that will crash. The servers are in the hospitals for latency reasons. And when a server crashes for any reason, it could be a chipmunk eating wires. We need to have another server with no data loss so that the clinics can keep going without having to do a whole bunch of data entry.

We don't use SAP HANA with Zerto, but we use SAP HANA with an Oracle database. These databases are replicated at the hardware storage level, not with Zerto.

Zerto has very little effect on our RPOs (Recovery Point Objectives). As long as we have the disk space, it works well. We currently have a one-hour to one-day RPO and are extending it to about four days based on recommendations.

The continuous replication with a low recovery point objective (RPO) is crucial for us. 

We have mission-critical applications that, if we lose data, we lose a lot of money. Zerto's low RPO ensures minimal data loss in case of a disaster.

Zerto has the ability for us to suggest features, which we do often. We do see some of these features come to life. Better alerting is something that I feel is critical. 

If you turn on the alerting of the on-prem appliances, it bombards your inbox over everything. It's too much. We had to turn that off. We use Zerto cloud analytics for alerting, and we just moved the Zerto ten about a month ago.

Some alerts, such as when one of my virtual protection groups does not have at least one day of logs configured. We find that after we do a disaster recovery failover test we recreate the virtual protection groups. Some of our junior systems admins won't specify. We need seven days of journal logs. So an alert for that would be handy.

We've been using Zerto for over eight years.

It's excellent. The product has been solid for the entire time we've used it.

We use Zerto to protect approximately 300 VMware VMs.

We have not grown Zerto in many, many years. We're likely going to double it. It should not be a problem because it's essentially almost agent-based. I feel that it can grow. We're not a very big client, so I don't know how big it can scale, but I feel that it can.

I rarely need to contact the customer service and support. The product is very good. When I have used their support, I've never had to escalate a call.

There's nothing bad about the support. They are responsive and helpful. A 10 would mean having an experience so exceptional that I would have to tell my family about it.

Positive

Zerto was deployed before my time, so I wasn't involved in the initial deployment. However, I have been involved in upgrades, which are very simple. 

I appreciate the ability to open a case with Zerto support for assistance. For our recent Zerto 10 upgrade, we also had help from Zerto Professional Services, which is a feature that management likes.

Zerto can perform disaster recovery in the cloud, but our company is not cloud-ready yet.  We do not have the governance We are still trying to figure out if we were to fail over an application, is the application team aware that they will have to pay additional funding out of their call centers. So we are at a governance stage right now of planning for recovery in the cloud.

We have two active-active data centers that replicate themselves at the VMware level. We use Microsoft Azure.

We used Zerto Professional Services to assist us with the Zerto 10 upgrade. It was a great experience. The upgrade was done in about 15 minutes for both sites. They were well-prepared and knew exactly what they were doing.

We don't see ROI in terms of direct financial ROI, as we only started our disaster recovery testing about a year ago. However, based on client satisfaction and our decision to double our Zerto licenses, we see a return on investment in terms of overall client satisfaction.

We have a licensing team that manages it, but it seems to be fairly easy to use.

We looked at Veeam and NAKIVO.

The business realized the importance of quick recovery and minimal data loss, which are the main reasons why we chose and continue to use Zerto.

From an end-user interface where you use your mouse to click, Zerto is definitely the easiest. However, for the monitoring piece, where my developers have to use the APIs, Zerto is much harder than the other tools that we've used.

Zerto's recovery is the fastest, hands down. Compared to NetBackup, which takes hours, Zerto's recovery is a matter of minutes. We also use a tool similar to Veeam called NAKIVO for non-mission-critical systems, which has a one-day RPO. Nextiva is close to Zerto in terms of recovery speed, but Zerto's interface, orchestration capabilities, and ability to run scripts make it the top choice for us.

I would rate it a ten out of ten. There's nothing that compares to Zerto, nothing that works as well as it. My only complaint about it is the alerting. There are a lot of alerts that come through, and they are legit alerts. It's excellent.

I use it for yearly disaster recovery testing.

The main benefit we see from Zerto is that it helps to meet our disaster recovery objectives.

Zerto's near-synchronous replication is important and impressive.

Zerto helps protect VMs in our environment and has improved all over RPO. 

The speed of recovery with Zerto is extremely fast. We're able to perform disaster recovery testing on dozens of VMs within an hour or even half an hour.

I like its fast recovery, fast RPO and RTO, ease of use, easy interface, ease of deployment, and that it's always available.

I would like for Zerto to improve reporting, provide more data on individual VMs and their performance, and maybe expand into backup with the ability to scan for malware or offline scanning.

I have been using Zerto for over seven years. 

I would rate the stability an eight out of ten. 

I would rate the scalability a nine out of ten. 

The customer service and support are excellent. 

Positive

We previously used Commvault. It used a lot of scripting and configuration to make disaster recovery happen, and it was slow, with a low RPO.

We haven't tried disaster recovery in the cloud rather than in a physical data center. We only use on-premises recovery.

My experience with pricing, setup costs, and licensing was straightforward. 

We previously used or evaluated other backup and disaster recovery solutions. 

We compared Veeam and Commvault against Zerto.

We chose Zerto because of its performance and ease of use.

Overall, I would rate it an eight out of ten because there's always room for improvement. 

We implemented Zerto to improve our backup speeds and data recovery time. Zerto is deployed across multiple departments, and around 12 admins and analysts currently use it. 

Zerto has improved my organization in multiple ways, particularly its ability to scale. We have a massive environment that is undergoing cloud development because we are not a very old company, and we needed something that could help us. It's doing its job. Zerto supports multifocal scenarios across the cloud and on-premise.  

The solution has had a positive effect on our RPOs. The time is faster with Zerto. Another benefit is reduced downtime. Compared to what we used before, I'd estimate it reduces downtime by 25 percent. The solution has saved us time in a data recovery situation. I'm unsure how much, but it's a lot of time. Zerto has reduced our DR testing time by about 30 percent. 

Zerto has simplified compliance with industry regulations by including audit logs and official reporting to support regulatory compliance. It has also simplified our workload because it can do so many jobs.

The best feature of Zerto is the fast, automated backup and recovery. The data lift for applications is short, with minimal data loss. Zerto has improved my RTO because we can replicate and easily manage our data, which has positively impacted my company.

Zerto is easy to use if the installation is done properly. Its near-synchronous replication is wonderful, but I'm still learning how to use it. 

Zerto's analytics could be more detailed. The analytics report seems to be more difficult to read. 

I have used Zerto for 19 months.

I rate Zerton nine out of 10 for stability. It's highly stable. 

I rate Zerto seven out of 10 for scalability. 

I rate Zerto support eight out of 10. 

Positive

We previously used Microsoft Azure's backup option. It was a little bit cheaper, but Zerto's recovery is faster. It's a little bit more expensive but much quicker. 

I wasn't part of deploying Zerto, but I believe it was straightforward for them. It required a four-person team and took around two hours. After deployment, we occasionally experience some software bugs that must be investigated. 

We've seen a 10 percent ROI with Zerto compared to what we had before.

I rate Zerto two out of 10 for affordability. The licensing model is somewhat complex. Adding more flexible and less costly options would help.

I rate Zerto nine out of 10. I would recommend Zerto to others.