In my previous company, we used it for recovery. We'd use it for annual DR testing. At that point in time, I was doing recovery for a few customers in government, financial, and other institutions.
Security Architect at a insurance company with 10,001+ employees
Easy to use, quick to understand, and simple to set up
Pros and Cons
- "The dashboard was easy and the UI was simple."
- "Now, everything is moving to the cloud and many modern app solutions are based on virtualization and cloud, however, for situations where Unix platforms are used, we'd like them to be able to support that."
What is our primary use case?
What is most valuable?
It's easy to use. It wasn't too difficult to start with. With most vendors, initially, you have a learning curve or configurations. In this case, Zerto was quick to understand. The dashboard was easy and the UI was simple. The experience is comparatively good with Zerto.
The near-synchronous replication has not been used much. That said, it does help when talking about storage layers. The availability of the VMs is good. In terms of resiliency, there are a lot of benefits to it. Most have a recovery of 24 to 48 hours; Zerto has gotten recovery down to four hours.
We've done a POC with a DR to AWS. It was limited, however, it worked well and there was support. We didn't run into any challenges.
The effect on the RPOs has been excellent. It's been impacted greatly. Customers enjoy the shorter timeline to recovery. The customer confidence is high.
What needs improvement?
Now, everything is moving to the cloud and many modern app solutions are based on virtualization and cloud, however, for situations where Unix platforms are used, we'd like them to be able to support that.
For how long have I used the solution?
I've used the solution for almost five years.
Buyer's Guide
HPE Zerto Software
August 2026
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,858 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is pretty stable. Sometimes there may be bugs, however, so far, I haven't personally found any bugs beyond the initial setup.
What do I think about the scalability of the solution?
There is a wide range of scalability with different storage solutions.
We've deployed Zerto with 40 TB of storage layers.
How are customer service and support?
Technical support is good.
Which solution did I use previously and why did I switch?
We used NetBackup and v-Motion. I'm familiar with Commvault and Veeam, which is also a fast solution.
When we used VMware V-motion or other methodologies, with Zeto, once you have your SAN hooked up well and your networking component set, then you failover to the recovery. With Zerto, the recovery times were less compared to what we witnessed with our previous traditional methods.
How was the initial setup?
I was involved in the initial deployment. My job was to get Zerto up from scratch and make sure the configuration, network, storage, et cetera were up and running. It's fairly simple. There's a learning process, however, once you know it, it gets easier.
What's my experience with pricing, setup cost, and licensing?
I'm not involved in the licensing process.
What other advice do I have?
I'd rate the solution nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at Nevada Bank and Trust
Easy to use with near-synchronous replication and simpler disaster recovery testing
Pros and Cons
- "Our RPOs and RTOs are now more in line with our other critical systems."
- "The pricing could be a little bit lower."
What is our primary use case?
We are using it to back up and replicate our critical infrastructure to allow us to replicate back when we are in a disaster recovery situation or a test.
How has it helped my organization?
When we were in a disaster recovery (DR) test, we could not pull back the data in a timely manner. Zerto allows us to pull the data back in a timely manner. We also can create better RTOs and RPOs. We wanted an RTO of fifteen minutes and we've managed that.
What is most valuable?
To be able to replicate back to production is the most useful aspect of the product. It allows us to do a disaster recovery test and recover within eight hours. I couldn't do that before.
I'm also working with near-synchronous replication. It's very important to be able to keep my production and replication in sync.
I like the idea of Zertos being able to block unknown threats and attacks. In fact, one of my machines had a little encryption on it, and it detected that encryption, and I had to go look at it. It was nothing, in that instance, however, it was a neat feature. We could see that it was definitely looking for encryption and malware on our side.
Our disaster recovery testing is a lot easier and is much better with this product. Our RPOs and RTOs are now more in line with our other critical systems. We're now down to five minutes, well below our original 15-minute RTO goal.
Instead of being up all night, trying to get data back, I would no longer need to stay up all night. I've saved about four hours.
The product is easy to use.
What needs improvement?
I haven't noted any areas of improvement just yet.
I'd like to see a way to do a one-stop shutdown of replication so I know I'm not missing data and can do my DR test.
I'd like to get better recovery point objectives and get more data back from our DR site faster.
The pricing could be a little bit lower.
For how long have I used the solution?
I've been using the solution for about two months now.
What do I think about the stability of the solution?
The solution is stable. I have never had any issues.
What do I think about the scalability of the solution?
I have not tried to scale the solution.
I have the solution for multiple locations in one department.
How are customer service and support?
I've had two cases resolved via technical support. They helped me resolve issues I had with the installation. It did take me a few tries to resolve the issues.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have used Veeam in the past. It's pretty good for certain things. However, it was hard to get continuous replication. Zerto is much easier to get that constant replication that we need. In terms of speed, for Veeam, it's about an hour right now across our secondary data center. It's not as fast. We moved to Zerto to get more data back from our DR site faster.
How was the initial setup?
I was involved in the initial setup. The initial setup is easy. Veeam had an easier setup, however, once we got Zerto going, it was easier to scale up and test. It's easier to manage in the long run.
The deployment had a bit of complexity. The problem we had was that the VRAs would not install and we had to turn off some security features. The ESXi server was not well documented.
We set it up in multiple locations in one department.
It took us about three weeks to deploy the solution.
The maintenance is simple. I handle the maintenance myself.
What about the implementation team?
We handled the initial setup in-house internally. I managed the process completely by myself.
What was our ROI?
It's just been a few months. We have yet to see a return on investment.
What's my experience with pricing, setup cost, and licensing?
Zerto is a bit more expensive compared to Acronis or Veeam. That said, for us, the pricing was still reasonable. That said, we couldn't do all of our machines.
Which other solutions did I evaluate?
We also evaluated Nutanix and Acronis.
We chose Zerto since it has very good integration with HPE servers. It's also an industry standard. Many people are using it.
What other advice do I have?
I've never used its immutable copies features. I've just discovered the feature and need to look more into it.
I didn't use the cloud while using this solution. I have used the solution to help me protect VMs in my environment.
I haven't had to migrate data just yet. The solution has yet to help us reduce downtime. It also has yet to help us save time in data recovery situations due to ransomware. We haven't had an incident as of yet. While it's saved time, we haven't been able to test all of our machines and all of our servers yet.
At this point, the solution has not reduced the staff involved in data recovery.
This product augmented what we have in terms of legacy backup solutions. It did not replace anything.
My advice to others is to use Zerto for critical servers and things that need to be watched carefully for malware and encryption.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
HPE Zerto Software
August 2026
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,858 professionals have used our research since 2012.
Cloud Engineering Manager at a insurance company with 1,001-5,000 employees
Can replicate data rapidly and cost-effectively and has good role-based access controls
Pros and Cons
- "We can recover both systems on-premises and in the public cloud."
- "I would like Zerto to enhance the continuous backup aspect."
What is our primary use case?
We use Zerto to replicate our gold systems. Gold systems refer to those that require recovery in a disaster recovery environment within 24 hours, with a maximum allowable data loss of one hour. Therefore, the Recovery Time Objective is 24 hours, and the Recovery Point Objective is one hour.
How has it helped my organization?
I would rate Zerto's ease of use a nine out of ten. The setup of virtual appliances required for data replication is straightforward and effortless. Some of the automation and tooling, such as changing IP addresses or running scripts after a disaster recovery process, is also very user-friendly and simple to configure.
Zerto's near-synchronous replication is commendable. Usually, the data is only a couple of minutes behind. Hence, we are not employing synchronous replication, but asynchronous replication proves to be sufficient for our needs. It does not appear to deviate too far out of sync or fall too far behind, thereby effectively maintaining up-to-date data. Near synchronous replication holds significant importance as these systems are our critical business assets.
Zerto has helped us improve our organization by enabling disaster recovery both on-premises and in the cloud. We are transitioning towards cloud-based recovery. Our previous solution, before Zerto, only allowed us to replicate data in our on-premises data center, preventing us from migrating to the cloud. Zerto has unblocked us, allowing us to leverage cloud-based recovery now. We were able to realize the benefits within three to four months. The implementation was relatively quick and completed within a couple of months. Everything tested well.
Zerto enables us to perform disaster recovery in the cloud instead of a physical data center, and this is the reason we made the switch to Zerto.
Having the capability to perform disaster recovery in the cloud is of utmost importance to our organization. We are implementing disaster recovery in the cloud to facilitate the shutdown of one of our data centers.
We use Zerto to protect VMs in our environment.
The speed of recovery using Zerto is good. The automation really helps make the recovery quick and easy.
Zerto's overall impact on our recovery time objectives is positive. It is fulfilling exactly what we needed it to do, making it a valuable tool. Additionally, it proves to be fairly cost-effective and easy to set up and use.
Although we have not experienced an actual disaster, Zerto has been instrumental in aiding our disaster recovery testing. Every year, we conduct a DR test to recover systems, conduct assessments, and validate our processes, and for this purpose, we have utilized Zerto. The results have been outstanding, as Zerto has saved us approximately 500 hours of time annually.
Zerto has automated the recovery process by utilizing those playbooks and re-IPing. This has significantly contributed to the reduction of DR testing efforts.
50 percent of the time that Zerto has saved has been allocated to value-added tasks.
What is most valuable?
Zerto can replicate data rapidly and cost-effectively. We can recover both systems on-premises and in the public cloud. We use Microsoft Azure and Amazon Web Services for cloud infrastructure, and Zerto can recover data from both of these platforms. Therefore, it is not limited to a specific cloud provider like the Azure Site Recovery Manager.
Zerto has good role-based access controls. For cloud recovery, it allows replication over the Internet instead of private networking, which is really nice.
What needs improvement?
I would like Zerto to enhance the continuous backup aspect. If Zerto could replace Veeam from a backup perspective, that would be highly beneficial. Currently, we use Veeam for backup and Zerto for disaster recovery. It would be ideal if we could consolidate both functions into a single product rather than using two separate ones.
For how long have I used the solution?
I have been using Zerto for three years.
What do I think about the stability of the solution?
I would rate Zerto's stability an eight out of ten. We encountered a problem once, but it was resolved.
What do I think about the scalability of the solution?
I would rate Zerto's scalability a nine out of ten.
Which solution did I use previously and why did I switch?
We previously used EMC's Site Recovery Manager and Recover Point. The reason we replaced them is that they utilized sand-based replication, which couldn't be used to replicate data to public clouds. As there are no sands in the public cloud.
Zerto's ease of use, when compared to EMC's Site Recovery Manager and Recover Point, is slightly better. For instance, during the setup process, we didn't require expertise in storage area networks, unlike our previous products. Therefore, it takes fewer skilled resources to set up, configure, and start using Zerto.
How was the initial setup?
The initial setup is straightforward. The deployment took two months. We identified the core machines that we were previously replicating and gradually migrated applications one set at a time. An application could consist of two servers or even five servers. We can perform these migrations in waves.
For the deployment, we had two engineers, one support person, and one architect.
What about the implementation team?
The Zerto team assisted with the implementation.
What was our ROI?
We have seen a return on investment.
What's my experience with pricing, setup cost, and licensing?
Zerto is slightly expensive, but we do see the value in it.
Which other solutions did I evaluate?
We evaluated Veeam, Commvault, and Rubrik. Among them, Zerto had the best feature set for near real-time asynchronous replication.
What other advice do I have?
I rate Zerto a nine out of ten.
The speed of the RPO using Zerto is the same as our previous solution. We haven't lost anything, but we haven't gained much from an RPO perspective either. We had good technology; it was just limited by the cloud because there hasn't been any significant change.
We use Veeam as our backup product to perform some of the point-in-time recoveries.
We have only around six end users who log in to the console in total. Zerto is deployed in our primary data center and is also replicating to a secondary data center where it is deployed.
We have people who monitor whether the synchronization is proceeding well, but there is very little day-to-day overhead in terms of maintenance.
Zerto is a solid industry-recognized quality product.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Security Manager at a healthcare company with 1,001-5,000 employees
It's much faster and cheaper than our previous solution, but it's been unreliable in our environment so far
Pros and Cons
- "I like the fact that Zerto is target agnostic. It doesn't care what type of storage it writes to. The journaling is also excellent. You can easily and quickly restore to seconds before an event. The immutable data copies feature is one reason we adopted Zerto. That's one of its selling points."
- "Zerto's near-synchronous replication is excellent when it works. I'm trying to be nice to them because I like the product a lot, but we're having a lot of difficulty with it in our environment."
What is our primary use case?
We use Zerto for disaster recovery, backup, and ransomware protection. The 3-2-1 backup strategy requires us to have two backups of our production data on different media. One copy is on disk and tape backup, and the other is hosted off-site for disaster recovery. With journaling and the persistent backups we take nightly, it almost obviates 3-2-1 because it renders some unnecessary aspects.
How has it helped my organization?
We adopted Zerto, hoping to speed up our recovery time and improve the overall security of our environment and data. We haven't realized the full benefits, but I expect we will improve our security posture and disaster recovery speed.
Zerto would enable us to do cloud-based DR instead of a physical data center, but we are based in a very rural area of Colorado. We're deep in the mountains, so leveraging the cloud is challenging. We have little-to-no cloud presence, but Zerto can enable us to move our disaster recovery into the cloud because it is agnostic to the backup target. That could easily be a cloud provider. We only need redundant and reliable circuits to the cloud.
The impact on our RTO is theoretical because we haven't had to do any critical recovery. Based on our testing, it should significantly improve our RTO because the backup technology is more efficient than our previous solution. RTO is one of Zerto's strengths. Zerto enabled us to test our DR plan. Our disaster recovery needed a lot of help when I joined two years ago, and it's one of the projects I have been working on. Zerto is central to our DR plan. It's the primary cog in that machine. Zerto cut our hardware and maintenance costs by about 50 percent.
What is most valuable?
I like the fact that Zerto is target agnostic. It doesn't care what type of storage it writes to. The journaling is also excellent. You can easily and quickly restore to seconds before an event. The immutable data copies feature is one reason we adopted Zerto. That's one of its selling points.
Zerto is easy enough to use. It's as usable as any other backup solution. We're accustomed to dealing with complex options and everything available to us in the suite.
What needs improvement?
I tried a file-level recovery, which should work on any server. However, the server we need to protect the most is the one giving us problems. We couldn't do a file recovery without restoring the entire server to a recovery partition that isn't part of the production and pulling the files off it that way.
Zerto's near-synchronous replication is excellent when it works. I'm trying to be nice to them because I like the product a lot, but we're having a lot of difficulty with it in our environment.
There is a disconnect between the sales pitch and what we can do with Zerto in practice. We've been trying to reconcile that for most of the year. There should be more continuity between sales and implementation to ensure the solution is implemented how our presales engineer pitched it to us.
They need to have some accountability. Maybe the implementation engineer should be on the line so that they know what is presented and agreed upon regarding the implementation in our environment. The implementation should have been precisely what we were expecting.
I was part of the pre-purchase team as the information security manager. I handed it off to my infrastructure team to implement, and they practically had to start from scratch. Zerto handed it off to their professional services to implement, and I assigned the job to my team.
There were a lot of questions and things Zerto couldn't do on its end. HP purchased Zerto as we were engaging with them. I don't know if that was related to our frustrations, but I know that acquisitions can make a product messy for a bit. I don't want to blast Zerto. It's an excellent product, and I would love it if it could work as advertised. I've seen it do some of that for us. We've had a rough start, and we're still trying to find that sweet spot.
For how long have I used the solution?
I have used Zerto for nearly a year.
What do I think about the stability of the solution?
Zerto isn't reliable in our current environment. We keep running into these weird little issues. At one point, we didn't have complete backups on a couple of key servers for more than a week because of this issue. If we had gone down that week, it would have been ugly.
What do I think about the scalability of the solution?
Zerto seems pretty scalable. We bought something that we can add on to and increase the horsepower. Every change we've made has been smooth.
How are customer service and support?
Their support and account management teams have been pretty amazing. They are bending over backward to make it right with us, so they deserve a lot of credit for that.
Which solution did I use previously and why did I switch?
We used Avamar. Zerto's recovery is faster, and it's a little more straightforward. Zerto is an improvement in RPO, RTO, ransomware protection, immutability, and cost. Avamar costs nearly 75 percent more. There's no significant difference in ease of use.
How was the initial setup?
I wasn't involved in the initial setup. After the deployment, there is a lot of maintenance. It throws out lots of errors, and we sometimes need to rebuild some of its components. Our backup guy is a little frustrated at times.
What was our ROI?
We haven't seen a return aside from saving money on the annual license because we've had to invest so much time into getting it to work.
What's my experience with pricing, setup cost, and licensing?
Zerto's price seems fair. It's competitive.
Which other solutions did I evaluate?
Dell Avamar for Data Domain offers functionality similar to Zerto, but we weren't taking advantage of it. We also looked at Rubrik, but it's a cloud-based solution, and it's a little costly. We're not in a position to leverage cloud solutions at this time. Avamar costs too much to get the same features. Doing a rip and replace was more economical than keeping the hardware in place and adding the functionality.
What other advice do I have?
I rate Zerto a six out of ten. I only give it a low rating because of the issues we've faced lately in our environment. If we didn't have those issues, I'd probably give it an eight.
If you plan to implement Zerto, I suggest double-checking everything. Confirm the configurations and ensure your backup targets are sufficiently sized. You must know what you want from the product, and that requires guidance from the sales engineer. Make sure the plan is solidified and you have a document that spells the whole thing out.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
IT Architect at a hospitality company with 5,001-10,000 employees
continuous data protection enables rapid recovery and reliable service
Pros and Cons
- "HPE Zerto Software's continuous data protection or CDP is critical for our organization because it allows us to recover within seconds to minutes, and the journal allows us to pick a point-in-time recovery."
What is our primary use case?
We use HPE Zerto Software for disaster recovery, resiliency, and peace of mind.
How has it helped my organization?
It provides peace of mind, it allows us to feel confident knowing that the data protection platform is in-place and allows for rapid recovery in the event of data integrity failures, or platform disruptions.
What is most valuable?
The contextual help and simulation of HPE Zerto Software are the most valuable features. HPE Zerto Software's continuous data protection or CDP is critical for our organization because it allows us to recover within seconds to minutes, and the journal allows us to pick a point-in-time recovery. The journal allows us to recover from a point in time before an event occurred.
What needs improvement?
I cannot think of any ways HPE Zerto Software needs improvement, as I have used it at a previous company as well, and it is a reputably reliable platform.
For how long have I used the solution?
I have been using HPE Zerto Software for over several years.
What do I think about the stability of the solution?
I have not experienced any downtime, crashes, or performance issues with HPE Zerto Software; it is a reliable platform and it is very well-engineered.
What do I think about the scalability of the solution?
HPE Zerto Software scales with the growing needs of our organization.
How are customer service and support?
HPE Zerto Software's customer service and technical support have been fantastic.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used Veeam as our previous solution and we switched to HPE Zerto Software to ensure that we had a mutable backup, as well as synchronous replication.
How was the initial setup?
I don't perform setup and initial configuration, another team does that.
What was our ROI?
That amount of downtime would cost our organization in the millions.
What's my experience with pricing, setup cost, and licensing?
I don't operate in this vein of the business.
Which other solutions did I evaluate?
Veeam, Rubrik, ASR.
What other advice do I have?
HPE Zerto Software's recovery speed is very fast and reliable compared to the disaster recovery solution we used before. I would rate HPE Zerto Software overall as a ten; it is a fantastic product.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Consultant at a tech vendor with 10,001+ employees
Competitive price, user-friendly, and continuous data protection
Pros and Cons
- "The main reasons for adopting Zerto are data protection and being able to do disaster recovery for site recovery."
- "Patch management can be better. Although we are doing patch management on the Zerto platform in an automated manner, it can be improved by leveraging some AI-assisted technology. With the help of AI, things are going to be faster in terms of patching the solution."
What is our primary use case?
We use Zerto for multiple use cases. We are using it for disaster recovery, backup and recovery, and data protection. There is an inbuilt feature where we can utilize the Zerto platform in a hybrid model which means we have one instance on-premises and another instance on our cloud for redundancy and for cross integration.
How has it helped my organization?
Zerto’s near-synchronous replication works. We have configured near-synchronous replication between two different clusters. One cluster is on-premises, and another cluster is on the cloud. For near-synchronous replication, the value proposition is excellent. We are able to achieve the results for which we procured this solution. Near-synchronous replication is working perfectly. We do not see any challenges with data retrieval, complete replication, and synchronization processes. Everything is working perfectly and seamlessly.
We were able to see its benefits when we integrated it with our HPE GreenLake for DR purposes. It is a SaaS-based platform, so we are able to see the fastest way to recover data and applications. We were perfectly able to meet our recovery point and recovery times objectives through Zerto. On top of that, Zerto is protecting our data from ransomware, cyberattacks, cyber threats, national disasters, or human errors.
We are using a lot of virtual machines on-premises and in the cloud. Our main goal is to protect the complete data that we have in production and non-production clusters with different applications and big platforms.
Zerto is a market leader in continuous data protection technology. Previously, we had RPOs and RTOs in terms of minutes, whereas now, they have changed from minutes to seconds.
Zerto has an inbuilt disaster recovery protection and prevention with continuous replication. Whenever we faced any challenge related to our link being broken or not being able to access the data from the primary data center, all the backups were readily available because Zerto had replicated snapshots. We have not seen much latency or delay in recovery and the ability to get replicated data from different destinations.
We have not had any ransomware type of event. However, during the PoC and testing in an isolated environment, we have seen what would happen in the case of an attack. We could see how Zerto and its policies will take action and isolate that environment within a fraction of a minute or second.
For DR, we were previously using VMware Site Recovery Manager (SRM) but there was a lot of complexity. It was time-consuming. Most of the time, we saw a lot of human errors happening, and we were not able to test our DR activity. By leveraging Zerto for the past 14 or 15 months, we could achieve all of our desired results. There were no human errors. Everything went seamlessly. We are very happy with this solution.
Zerto has had a positive effect on our IT resiliency strategy. With the earlier vendor, we had a lot of problems. Our data got lost in transit during replication, snapshot creation, and recovery scenarios. By using this robust platform, we could achieve our resiliency metrics. The metrics are stable and never went below the benchmark.
Things are working perfectly. Each and every feature is complete with advanced options. It is a simplified DR operation platform. It has great visibility when it comes to protection from ransomware attacks. It has deep analytics features and robust data recovery policies. Everything is good in this platform.
What is most valuable?
The most valuable feature is the resiliency towards cyber threats for data protection. The main reasons for adopting Zerto are data protection and being able to do disaster recovery for site recovery. We can ensure that if the site goes down, data is available to all the users within a fraction of a second. On top of these, we have the resiliency towards malware and other security threats and attacks. Zerto has an embedded feature to protect our data from external and internal threats.
Zerto is very easy to use. It is very user-friendly. It is a GUI-based platform with a centralized dashboard where we can create policies, snapshots, replication policies, and disaster recovery policies. It is very user-friendly.
What needs improvement?
Patch management can be better. Although we are doing patch management on the Zerto platform in an automated manner, it can be improved by leveraging some AI-assisted technology. With the help of AI, things are going to be faster in terms of patching the solution.
For how long have I used the solution?
We have been using Zerto for 14 or 15 months.
What do I think about the stability of the solution?
Since we deployed it, there have been no critical issues or major incidents. The platform is working as per the expectations. There was no downtime of any production activity. We are happy with the stability and overall performance of the complete platform.
What do I think about the scalability of the solution?
It is completely scalable in terms of adding licenses, subscriptions, modules, and different sorts of features. Its scalability is seamless, and it is easy to use.
How are customer service and support?
I have contacted them multiple times. Their support was good. We got a timely response and a timely resolution.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were using VMware SRM previously. We switched from VMware SRM to Zerto due to complexity, cost, human errors, and data protection.
The most important security feature in Zerto is protection against ransomware attacks and internal or external threats. These capabilities were not present in the VMware platform. Cybersecurity resiliency and protection are embedded in Zerto.
Zerto is very easy to use, operate, and administer. It is very simple and easy to create and work on any of the policies and rules. It is easy to extract reports and navigate to the other tabs where we can see the health scorecard and other things. We can see all the things. It is very easy to patch the entire system. Everything is good.
How was the initial setup?
We have a hybrid deployment. We have one instance of Zerto disaster recovery and protection running in an on-premises data center, and then we have another instance running on the cloud. Both are continuously replicated so that in case of any difficulty or problem with one, we can leverage the functionality of the other one. The on-premises one is taking care of the on-premises environment, and the cloud-based instance is taking care of the cloud-based environment.
Its initial deployment was very easy and flexible. We did not face any challenges. The solution is quite simple. It is easy to navigate, easy to use, and easy to migrate, although we did not go with any sort of migration. It was a fresh greenfield deployment, so we had no issues at all.
Its implementation took us about 12 weeks. It does require maintenance. The maintenance contract was already placed when we went with the purchase order for procurement. It was a multi-year support contract. It does require maintenance in terms of patch management, updates, health checks, performance tuning, policy updates, and recovery plans and procedures updates. We have a storage and backup team working 24/7 in this environment.
What about the implementation team?
We directly worked with a Zerto system integrator. That integrator was recommended by Zerto. We also worked with the Zerto team for the complete architecture, framework design, implementation plan, and other things. We did not take any help from any third-party vendor or resource.
We had five to seven people for its implementation.
What's my experience with pricing, setup cost, and licensing?
Its pricing is very competitive. As compared to VMware SRM, Zerto has reduced our OPEX cost by at least 30%.
What other advice do I have?
I would rate Zerto a ten out of ten as a platform. With the help of Zerto, we have very enriched features for ransomware protection of all our data repositories. It provides great support for disaster recovery and response. Our RTOs have improved after adopting the Zerto platform, so everything is good.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Storage Administrator at Adonis Manufacturing
Has had a positive effect on our RTOs and RPOs
Pros and Cons
- "Zerto is easy to use and user-friendly."
- "Its price should be improved."
What is our primary use case?
I use Zerto for disaster recovery and data protection.
How has it helped my organization?
It is very easy and user-friendly. You do not need too much knowledge about it before you navigate around it. It is not complex. It is easy for users to use.
We can see its benefits from time to time. Every time we use it, we keep seeing the benefits of Zerto.
We have seen a positive effect on our RTOs and RPOs. We will keep using Zerto. We do not have any plan to change the brand.
Zerto helps me save time. It helps do things slightly faster.
Zerto has helped me with my time management. It helps me save time. It makes my work easier. It is easy to navigate through.
I find it to be the best. It has had a positive effect on everything I do in my daily activity.
What is most valuable?
Zerto is easy to use and user-friendly. It is not complex, so I find it easy to use. I do not need to have much knowledge about it before using it.
What needs improvement?
Its price should be improved.
For how long have I used the solution?
I have been using Zerto for three years.
What do I think about the stability of the solution?
I have had a crash once or twice.
What do I think about the scalability of the solution?
I feel it is very good because it supports virtual machines.
How are customer service and support?
I have not contacted their support.
Which solution did I use previously and why did I switch?
I have not used any other solution. Zerto is the first one.
How was the initial setup?
It was easy. I have not tried any other product, so I cannot compare it with others. This was my first time using Zerto, and I found it to be easy.
It did not take much of my time. It probably took two to three days, but I am not sure because it has been three years.
What about the implementation team?
I had a little assistance with the deployment. It was not just me. We had three people involved in its deployment.
It needs to be maintained. You need to check whether any user or anything else requires attention.
What's my experience with pricing, setup cost, and licensing?
They should adjust the pricing because I feel its price is too much. If they reduce the price, there will be more users and customers.
What other advice do I have?
If you have not deployed it before, you should seek assistance before the deployment.
I would rate Zerto an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Technical Support Analyst at a non-profit with 1,001-5,000 employees
Offers continuous replication for mission-critical applications and near-synchronous replication
Pros and Cons
- "The continuous replication with a low recovery point objective (RPO) is crucial for us."
- "Better alerting is something that I feel is critical."
What is our primary use case?
We use Zerto to replicate our VMware VMs. We have two data centers in our company. We use Zerto to make sure these virtual machines which are VMware are replicated in the other data centres.
We also use Zerto as a backup tool for Windows files.
How has it helped my organization?
Zerto is already a leader in its field. I have seen the benefit of knowing that everything is protected. We've only started a disaster recovery program in the last year after running Zerto. The business is now understanding that recovering from the traditional backup software does take a long time, and it's very complex.
Using Zerto, I am the only department that can recover in minutes. The database team takes hours, the IBM platform takes hours as well. So time saving is what we see the most of Zerto.
Zerto's near-synchronous replication is very important. It's the reason we're still with Zerto. We collect blood in many hospitals, and some of our data centers are in hospitals with power grids that are not as good as commercial buildings. So, we do have servers that will crash. The servers are in the hospitals for latency reasons. And when a server crashes for any reason, it could be a chipmunk eating wires. We need to have another server with no data loss so that the clinics can keep going without having to do a whole bunch of data entry.
We don't use SAP HANA with Zerto, but we use SAP HANA with an Oracle database. These databases are replicated at the hardware storage level, not with Zerto.
Zerto has very little effect on our RPOs (Recovery Point Objectives). As long as we have the disk space, it works well. We currently have a one-hour to one-day RPO and are extending it to about four days based on recommendations.
What is most valuable?
The continuous replication with a low recovery point objective (RPO) is crucial for us.
We have mission-critical applications that, if we lose data, we lose a lot of money. Zerto's low RPO ensures minimal data loss in case of a disaster.
What needs improvement?
Zerto has the ability for us to suggest features, which we do often. We do see some of these features come to life. Better alerting is something that I feel is critical.
If you turn on the alerting of the on-prem appliances, it bombards your inbox over everything. It's too much. We had to turn that off. We use Zerto cloud analytics for alerting, and we just moved the Zerto ten about a month ago.
Some alerts, such as when one of my virtual protection groups does not have at least one day of logs configured. We find that after we do a disaster recovery failover test we recreate the virtual protection groups. Some of our junior systems admins won't specify. We need seven days of journal logs. So an alert for that would be handy.
For how long have I used the solution?
We've been using Zerto for over eight years.
What do I think about the stability of the solution?
It's excellent. The product has been solid for the entire time we've used it.
What do I think about the scalability of the solution?
We use Zerto to protect approximately 300 VMware VMs.
We have not grown Zerto in many, many years. We're likely going to double it. It should not be a problem because it's essentially almost agent-based. I feel that it can grow. We're not a very big client, so I don't know how big it can scale, but I feel that it can.
How are customer service and support?
I rarely need to contact the customer service and support. The product is very good. When I have used their support, I've never had to escalate a call.
There's nothing bad about the support. They are responsive and helpful. A 10 would mean having an experience so exceptional that I would have to tell my family about it.
How would you rate customer service and support?
Positive
How was the initial setup?
Zerto was deployed before my time, so I wasn't involved in the initial deployment. However, I have been involved in upgrades, which are very simple.
I appreciate the ability to open a case with Zerto support for assistance. For our recent Zerto 10 upgrade, we also had help from Zerto Professional Services, which is a feature that management likes.
Zerto can perform disaster recovery in the cloud, but our company is not cloud-ready yet. We do not have the governance We are still trying to figure out if we were to fail over an application, is the application team aware that they will have to pay additional funding out of their call centers. So we are at a governance stage right now of planning for recovery in the cloud.
We have two active-active data centers that replicate themselves at the VMware level. We use Microsoft Azure.
What about the implementation team?
We used Zerto Professional Services to assist us with the Zerto 10 upgrade. It was a great experience. The upgrade was done in about 15 minutes for both sites. They were well-prepared and knew exactly what they were doing.
What was our ROI?
We don't see ROI in terms of direct financial ROI, as we only started our disaster recovery testing about a year ago. However, based on client satisfaction and our decision to double our Zerto licenses, we see a return on investment in terms of overall client satisfaction.
What's my experience with pricing, setup cost, and licensing?
We have a licensing team that manages it, but it seems to be fairly easy to use.
Which other solutions did I evaluate?
We looked at Veeam and NAKIVO.
The business realized the importance of quick recovery and minimal data loss, which are the main reasons why we chose and continue to use Zerto.
From an end-user interface where you use your mouse to click, Zerto is definitely the easiest. However, for the monitoring piece, where my developers have to use the APIs, Zerto is much harder than the other tools that we've used.
Zerto's recovery is the fastest, hands down. Compared to NetBackup, which takes hours, Zerto's recovery is a matter of minutes. We also use a tool similar to Veeam called NAKIVO for non-mission-critical systems, which has a one-day RPO. Nextiva is close to Zerto in terms of recovery speed, but Zerto's interface, orchestration capabilities, and ability to run scripts make it the top choice for us.
What other advice do I have?
I would rate it a ten out of ten. There's nothing that compares to Zerto, nothing that works as well as it. My only complaint about it is the alerting. There are a lot of alerts that come through, and they are legit alerts. It's excellent.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
It team lead at a manufacturing company with 201-500 employees
Fast RPO and RTO, ease of use, easy interface, and is always available
Pros and Cons
- "The customer service and support are excellent."
- "I would like for Zerto to improve reporting, provide more data on individual VMs and their performance, and maybe expand into backup with the ability to scan for malware or offline scanning."
What is our primary use case?
I use it for yearly disaster recovery testing.
How has it helped my organization?
The main benefit we see from Zerto is that it helps to meet our disaster recovery objectives.
Zerto's near-synchronous replication is important and impressive.
Zerto helps protect VMs in our environment and has improved all over RPO.
The speed of recovery with Zerto is extremely fast. We're able to perform disaster recovery testing on dozens of VMs within an hour or even half an hour.
What is most valuable?
I like its fast recovery, fast RPO and RTO, ease of use, easy interface, ease of deployment, and that it's always available.
What needs improvement?
I would like for Zerto to improve reporting, provide more data on individual VMs and their performance, and maybe expand into backup with the ability to scan for malware or offline scanning.
For how long have I used the solution?
I have been using Zerto for over seven years.
What do I think about the stability of the solution?
I would rate the stability an eight out of ten.
What do I think about the scalability of the solution?
I would rate the scalability a nine out of ten.
How are customer service and support?
The customer service and support are excellent.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Commvault. It used a lot of scripting and configuration to make disaster recovery happen, and it was slow, with a low RPO.
How was the initial setup?
We haven't tried disaster recovery in the cloud rather than in a physical data center. We only use on-premises recovery.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup costs, and licensing was straightforward.
Which other solutions did I evaluate?
We previously used or evaluated other backup and disaster recovery solutions.
We compared Veeam and Commvault against Zerto.
We chose Zerto because of its performance and ease of use.
What other advice do I have?
Overall, I would rate it an eight out of ten because there's always room for improvement.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Information Officer & IT Security Chief & Officer at a insurance company with 5,001-10,000 employees
Integrates well with our environment and is very adaptable to our changing requirements
Pros and Cons
- "It's easy to install."
What is our primary use case?
It's used for general replication services and recovery. We're actually looking at its more integral use in DR in a business continuity role.
How has it helped my organization?
It integrates well with our environment, is very adaptable to our changing requirements, and is fairly easy for our team to use.
Zerto's near-synchronous replication is very efficient, very powerful, and very productive for us. It has helped us organize our recovery process a lot more, so it's led to process improvements.
Zerto is preparing us to do disaster recovery in the cloud rather than in a physical data center. But we are not there yet.
We use it to support disaster recovery on Microsoft, but we are also considering AWS.
We use Zerto to protect our VMs. We're still redefining our RPOs due to Zerto's performance. We're going back and replacing our baseline.
When it comes to speed of recovery, we believe Zerto is above the rest that we know of.
What is most valuable?
I just learned about Zerto's vault capability, which we're going to learn more about. That will be very valuable to us. We get almost real-time replication services.
Those features are so valuable because we're always prepared to restore if we need to.
What needs improvement?
The vault feature will be very valuable to us, so that's one feature we'd like to see implemented.
We're always looking for additional features and value from Zerto. Immutable replication services is one. I heard the vault will be totally protected from any outside influences, so that's another thing we're looking forward to.
We're always looking to integrate better with our environment.
For how long have I used the solution?
I have been using Zerto for roughly six years.
What do I think about the stability of the solution?
So far, it has been stable. No issues.
What do I think about the scalability of the solution?
We haven't tested scalability yet, but we are sure that scalability shouldn't be an issue. We'll find out.
How are customer service and support?
Good. Excellent. Now that Zerto is part of HP, we get greater support from HP's executive team.
Which solution did I use previously and why did I switch?
We used a variety of solutions in the past. Zerto does the job of two or three of those previous solutions, so we were able to consolidate.
How was the initial setup?
Zerto's team helped a lot. It was fairly straightforward and painless.
What was our ROI?
We have not come up with the metrics to determine the ROI yet, but we're working on it.
What's my experience with pricing, setup cost, and licensing?
The pricing, licensing, and setup costs are fair at best. It's not the cheapest, but it works for us.
Which other solutions did I evaluate?
We did evaluate other solutions. Cohesity, Commvault Cloud and Rubrik were the two others we considered.
We liked the resiliency, usability, and use cases of Zerto more.
What other advice do I have?
Overall, I would rate it around a seven out of ten. Once we understand the scalability, it could reach eight.
It's easy to install. Make sure your business requirements align with Zerto's capabilities. Others should study some of the use cases first before making a decision.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: August 2026
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