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KetanPatel6 - PeerSpot reviewer
System Architect at a financial services firm with 201-500 employees
Real User
Top 5
Aug 9, 2024
Reasonable pricing with a good interface and easy setup
Pros and Cons
  • "Zerto has helped us reduce overall DR testing in our company. What used to take a month I can do in less than two days."
  • "They have moved to appliances, and the configuration of appliances is a bit complicated."

What is our primary use case?

We primarily use the solution for DR purposes. 

How has it helped my organization?

It provided an easier way to set up everything regarding DR. We had a small team. There were only four people and one of them was a manager, so we had just three people with one desktop guy. We were looking for a solution that was easy to set up, did not require too much maintenance, and something we didn't have to constantly keep an eye on. Zerto provided that. 

What is most valuable?

The setup is easy and very comfortable. There are not too many issues doing the upgrades. Maintenance is easy and configuration is easy as well. It's all just GUI-based. You just select the server that you want on the DR and it starts the application. 

Transfers between the data center are good as well. They do the compressions and also the encryption. That way, you are protected and it doesn't consume too much bandwidth.

The interface is very good. It's not too complicated. The interface is way easier than Veeam. You can do everything from the interface - including authorization of DR. 

Its near-synchronous replication is good. We get an RTO of five seconds. They also provide different checkpoints. They maintain a lot of checkpoints, so you can go back in time on the DR side if you want to. Of course, there is a limitation based on how much space you have. 

We noted the benefits of Zerto immediately. Before I joined, the company used to do a very manual process. We started doing a POC with Zerto, Veeam, and Pure Storage. I found that Zerto was easier to manage - and it's cheaper than the rest of them. That, coupled with the limitation of the human resources, we wanted to have less maintenance, less interface, and I found Zerto very, very useful in that process. 

Zerto covers our entire production environment. If something goes wrong, you can use Zerto to recover the server if you want. Mainly, we started Zerto just for protection.

The recovery time objective is good. We've had no issues. If the line goes down, it recovers very quickly since it provides a lot of compression in the data. It doesn't consume much bandwidth.

If we have issues in our database, we can recover the data. We can go back and time and pull out whatever is lost. 

Zerto has helped us reduce overall DR testing in our company. What used to take a month I can do in less than two days. 

It's impacted our IT resiliency strategy. It provides, in terms of DR and data protection, peace of mind. We can get our data back quickly.

What needs improvement?

They have moved to appliances, and the configuration of appliances is a bit complicated. The appliance is is very complicated to configure by proxy as they move everything to containers, and each container needs to be configured. It's a little bit complicated.

Buyer's Guide
HPE Zerto Software
January 2026
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,821 professionals have used our research since 2012.

For how long have I used the solution?

I've used the solution for almost eight years. 

What do I think about the stability of the solution?

The stability of the solution is very good. I'd rate stability nine out of ten. 

What do I think about the scalability of the solution?

It's easy to scale Zerto. I'd rate scalability nine out of ten. 

How are customer service and support?

I've contacted technical support. I've had no issues with them. They are well-versed and know the answers. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not previously use a different solution. 

How was the initial setup?

The initial deployment is easy. We create a server and deploy. You just answer a few questions, and you are done. 

Even if a person is new to Zerto, it would still be very easy. As a very small team, we are always searching for products that aren't too complicated. 

The deployment itself might take half a day. It's a one-person job. 

If you add new servers, there will be maintenance. You can also set up reporting if you like. 

What about the implementation team?

When we first deployed eight years ago, we may have used somebody from Zerto. They provided us with help as they were new at the time. If I had to do it again, I could handle it on my own. It's not too complicated. 

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable and very affordable. 

Which other solutions did I evaluate?

We did look at the Veeam. We also look at the Pure Storage. Pure Storage also had some sort of replication, however, the RTO was too big. The RTO was around 15 minutes with Pure, and Zerto was providing an RTO of five seconds.

What other advice do I have?

We are end-users. 

I'd rate the solution nine out of ten. 

When using this with VMware, I'd say it is very easy to set up. I haven't used it with Hyper-V, however, I've heard that Zerto may not develop a version for Hyper-V

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Joseph Navarrete - PeerSpot reviewer
Senior Director, Information Technology at a financial services firm with 51-200 employees
Real User
Top 20
Jul 15, 2024
The ease of use and the ability to quickly recover our workloads is very simple and easy
Pros and Cons
  • "The speed of recovery with Zerto versus the speed of recovery with other disaster recovery solutions is night and day. We use Veeam for backups and the amount of time that it takes to recover is so much quicker mounting with Zerto. That's why we extended the journal so that we could capture a few more days and make it easier for us to recover files."
  • "The amount of storage that it takes up for the journals could use improvement. Outside of that, it's been great."

What is our primary use case?

We've used it for disaster recovery. We also use it for file recovery. We extended our journal to more days, so we were able to back up a more detailed timeline. We recently did migrations. 

How has it helped my organization?

One of the biggest benefits is the migration. We had to move out of a data center very quickly. We were able to failover to our disaster recovery site and run our full production there for almost two months. We then fail back over to the production site using Zerto. 

What is most valuable?

The ease of use and the ability to quickly recover our workloads is very simple and easy.

The near-synchronous replication is great. It allows us to failover and run production.

Zerto helps protect VMs in our environment. Zerto's overall effect on our RPOs has been excellent. 

The speed of recovery with Zerto versus the speed of recovery with other disaster recovery solutions is night and day. We use Veeam for backups and the amount of time that it takes to recover is so much quicker mounting with Zerto. That's why we extended the journal so that we could capture a few more days and make it easier for us to recover files.

What needs improvement?

The amount of storage that it takes up for the journals could use improvement. Outside of that, it's been great.

For how long have I used the solution?

I have been using Zerto for five years. 

What do I think about the stability of the solution?

They're very stable. We had been with them for a while before HPE acquired them, and they're still going strong now. We haven't seen a lot of big changes in the way they operate, so that's always a good sign.

How are customer service and support?

Support is great. Every time we have an issue, which isn't very often, they're very responsive. We get in touch with somebody very quickly and they help us through it.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We use Veeam and we've used Datto. We chose Zerto for its ease of use. It was simple, and then we found out once we got it in-house how valuable it was. We just extended it from there.

We used Veeam, and we switched because Zerto was a lot easier. From implementation to actually protecting our VMs, it was so much easier.

Zerto is on top. Zerto is the best out there. 

How was the initial setup?

The initial setup was easy. 

What about the implementation team?

We worked with Zerto on the deployment. 

What was our ROI?

We have definitely seen ROI.

We had to move out of a data center very quickly. The data center we were in filed for bankruptcy, and we had two months to move out. The ability to flip over to our recovery site in one day, and then being able to ride that until the next time we came back up, then move all of our data back to the new data center was huge for us. That would have cost us a lot.

What's my experience with pricing, setup cost, and licensing?

The initial pricing seemed a little high, but once we got into it and found out what it could do and how it benefited us, it proved itself. We didn't feel that it was too far out of the ordinary. We've increased our licensing to cover our entire environment whereas before we're only covering critical servers. 

What other advice do I have?

I would rate Zerto a ten out of ten. When we started using it, it was very easy to use. It was easy to implement. Throughout the years, it's continued to be that same way. They've proven themselves. We've had the data center move, we've had failures, we've had different issues that happened in our environment, and they were able to meet all of our needs. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
HPE Zerto Software
January 2026
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,821 professionals have used our research since 2012.
Giovanni Golinelli. - PeerSpot reviewer
Hybrid IT Architect at a photography company with 11-50 employees
Real User
Top 20
Jan 11, 2024
A storage software vendor that specializes in enterprise-class business continuity and disaster recovery (BC/DR) in virtual and cloud environments
Pros and Cons
  • "A great Zerto feature is the non-intrusive failover of the application, similar to an actual disaster recovery test without impacting the services that are currently online. Sometimes customers need to failover to an isolated environment and validate an application without impacting the production environment: we can achieve this goal with Zerto. Again, we can do regular testing in a non-impactful way using isolated testing. For customers of our DRaaS we include once a year, a live test that is more like what would happen if the customer lost the production site. Near-synchronous replication is one of the benefits of Zerto that drove us to choose it over some others. With typical backup and recovery solutions, the recovery point typically is about 24 hours. With the near-synchronous replication, recovery point objectives tend to be minutes or a few seconds if the bandwidth is adequate. That's one of the major benefits of Zerto: there's no need to run incremental backups every xx minutes. And the recovery time is fairly quick as well, like a shutdown and reboot of a VM. Eventually, the VPGs (Virtual Protection Groups) allow to grouping of one or more VMs into a single entity, ensuring every point in time inserted into Zerto’s journal (a checkpoint) is from the same point in time for all components within the protection group. This allows easy recovery of an entire application and its dependencies to a consistent point in time. Zerto is also a very easy product to use."
  • "Zerto could be considered as a backup product but this is not true. So if we could consolidate and use Zerto for disaster recovery as well as everyday backup and restore for situations where we need to recover something, that would be helpful. Anyway, we think that Zerto will win with no competition in the Disaster Recovery process, so we stay focused on this. Now we are testing version 10 which include real-time ransomware detection, a new Cyber Resilience Vault and enhanced cloud capabilities and security: we expect more from these features for superior hybrid cloud security."

What is our primary use case?

We implement Zerto as a part of a Disaster Recovery process for our valuable customers, in various environments. Most of them consist of two sites owned by the same customer, connected with campus or wan link, but both using VMware virtualization platform.

Recently we realized a dedicated infrastructure in our Datacenter, then started to propose to our customers DRaaS using those resources as a recovery site and including dedicated 24x7 support. 

Few customers use the public cloud (Azure) as a recovery site: we could only implement and configure the solution or fully manage it because we are also a Microsoft Gold and Tier-1 partner.

How has it helped my organization?

Zerto helps reduce downtime in a wide number of situations because it can bring up an entire environment of 40-50 VMs in minutes. 

Zerto helps to save time in a data recovery situation too. Some customers experienced VM or database corruption: using the solution's checkpoint feature, the data recovery happened within five minutes or less. A normal restore would probably be two to eight hours depending on if we had to restore from disk/tape and need or not need to apply logs.

Zerto is great at DR testing. We can spin off critical VMs or an entire environment pretty quickly and have users test against this copy with no production environment impact.

Its overall impact on our RTO has been great. It took a few hours in a very complex environment. The customer was very impressed with Zerto when we started with the PoC and then put it in production. It is great.

Zerto has reduced our downtime. Customers have minimal downtime. 

We have been enabled to automate tasks with Zerto. Staff can now be dedicated to other tasks.

What is most valuable?

A great Zerto feature is the non-intrusive failover of the application, similar to an actual disaster recovery test without impacting the services that are currently online. Sometimes customers need to failover to an isolated environment and validate an application without impacting the production environment: we can achieve this goal with Zerto. Again, we can do regular testing in a non-impactful way using isolated testing. For customers of our DRaaS we include once a year, a live test that is more like what would happen if the customer lost the production site.

Eventually, the VPGs (Virtual Protection Groups) allow to grouping of one or more VMs into a single entity, ensuring every point in time inserted into Zerto’s journal (a checkpoint) is from the same point in time for all components within the protection group. This allows easy recovery of an entire application and its dependencies to a consistent point in time.

Zerto is also a very easy product to use.

We started using it a few months ago for immutable data copies for a few customers on multiple repositories like HPE.

Zerto's ability for blocking unknown threats and attacks is key in our disaster recovery process. It's the technical solution where we implement all the data. It is also the recovery plan for our customers.

We have tried experimenting implementing Zerto with the the disaster recovery site on cloud. We use an Azure. It's very useful. Zerto has enables us to do disaster recovery in the cloud, rather than in a physical data center.

We've only used Zerto two or three times to migrate an existing data center to a new one because the hardware under the machine was from a different brand. We used Zerto because the environment is quite complex and the migration using other tools did not fulfill the customers' needs. Zerto is very good at data migration.

One of its best features Zerto is the ability to maintain the data of multiple VMs using Vipro Protection Group. We can aggregate multiple VMs in a workload for specific services. They are protected at the same time. 

It's very easy to manage and monitor our DR plans with Zerto. It's very easy to learn and operate. It's easier than VMware. 

What needs improvement?

Zerto could be considered as a backup product but this is not true. So if we could consolidate and use Zerto for disaster recovery as well as everyday backup and restore for situations where we need to recover something, that would be helpful. Anyway, we think that Zerto will win with no competition in the Disaster Recovery process, so we stay focused on this.

Now we are testing version 10 which include real-time ransomware detection, a new Cyber Resilience Vault and enhanced cloud capabilities and security: we expect more from these features for superior hybrid cloud security.

Reports could be useful for customers. I would like to have a report that shows the latency for every single internal VM. it would be useful for troubleshooting.

For how long have I used the solution?

We started to evaluate Zerto about three years ago, then we implemented it for our valuable customers who need affordable solutions in their disaster recovery processes.

What do I think about the stability of the solution?

We haven't had any issues with any of the builds or the virtual managers, especially with the new "appliance" mode. It just runs.

What do I think about the scalability of the solution?

Zerto is a very scalable solution. We can create as many protection groups as customers need for their environment even as they growth. 

Our customers are mostly medium to small sized enterprises. 

How are customer service and support?

We use Zerto Quick Start service for the first installations and we use it in very complex environments: great. 

We are very satisfied. We had to use it at the beginning to understand the implementation process and what we needed to do. 

They are quick and professional. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Veeam (B&R + DRO) and VMware (Replication + SRM), but they could not offer all the features of Zerto.

We also sometimes still use VMware Disaster Site Recovery Manager in conjunction with VMware Backup and Recovery. 

How was the initial setup?

The implementation is very straightforward.  Must be considered security and lay out the network infrastructure to be more efficient.

But from the standpoint of installing and deploying the product, it's very simple.

What's my experience with pricing, setup cost, and licensing?

Pricing is adequate at the standard of the product, but there could be "always" some improvement. We would like to see a consumption model that would charge in a DR scenario, where you're failing over and consuming those resources, instead of a per-protected-node model.

What other advice do I have?

My advice is to look at what you're trying to accomplish: with Zerto you could combine resilience, mobility, and protection into a single software-only solution. It's hardware and hypervisor agnostic as to whether you're using VMware, Microsoft, or Azure.

We have built a disaster recovery landing zone in our Datacenter and we built an isolated environment so we could do non-intrusive failover tests, and still keep customers' production environment up and running. 

We have recently introduced the immutable data copies feature, because of the issue of cyberattacks and because even backup systems could become corrupted and then this is still a bad situation. The ability to look at the data that is being replicated in real-time and scan it, in conjunction with immutable data, and putting that into a vault, would be a great benefit. 

The 3-2-1 rule isn't so important for us when it comes to disaster recovery. We consider the backup process and then the disaster recovery process. We treat them as two different workloads that we could implement to our customers to solve different issues.

The majority of our customers use it in a hybrid environment, but they prefer to use disaster recovery in their own data center. In some cases, we provide disaster recovery as a service, where the disaster recovery site is in our data center.

Doing a proof of concept is the best way to implement and sell Zerto. The customers don't always trust our advice but when I start with a POC in their environment, they see it's benefits. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. I work for Quanture Spa, which is a System Integrator HPE Gold Partner in Italy
PeerSpot user
Girish Agarwal - PeerSpot reviewer
Security Architect at a insurance company with 10,001+ employees
Real User
Oct 19, 2023
Easy to use, quick to understand, and simple to set up
Pros and Cons
  • "The dashboard was easy and the UI was simple."
  • "Now, everything is moving to the cloud and many modern app solutions are based on virtualization and cloud, however, for situations where Unix platforms are used, we'd like them to be able to support that."

What is our primary use case?

In my previous company, we used it for recovery. We'd use it for annual DR testing. At that point in time, I was doing recovery for a few customers in government, financial, and other institutions.

What is most valuable?

It's easy to use. It wasn't too difficult to start with. With most vendors, initially, you have a learning curve or configurations. In this case, Zerto was quick to understand. The dashboard was easy and the UI was simple. The experience is comparatively good with Zerto.

The near-synchronous replication has not been used much. That said, it does help when talking about storage layers. The availability of the VMs is good. In terms of resiliency, there are a lot of benefits to it. Most have a recovery of 24 to 48 hours; Zerto has gotten recovery down to four hours. 

We've done a POC with a DR to AWS. It was limited, however, it worked well and there was support. We didn't run into any challenges. 

The effect on the RPOs has been excellent. It's been impacted greatly. Customers enjoy the shorter timeline to recovery. The customer confidence is high. 

What needs improvement?

Now, everything is moving to the cloud and many modern app solutions are based on virtualization and cloud, however, for situations where Unix platforms are used, we'd like them to be able to support that. 

For how long have I used the solution?

I've used the solution for almost five years. 

What do I think about the stability of the solution?

The solution is pretty stable. Sometimes there may be bugs, however, so far, I haven't personally found any bugs beyond the initial setup. 

What do I think about the scalability of the solution?

There is a wide range of scalability with different storage solutions. 

We've deployed Zerto with 40 TB of storage layers. 

How are customer service and support?

Technical support is good. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used NetBackup and v-Motion. I'm familiar with Commvault and Veeam, which is also a fast solution.

When we used VMware V-motion or other methodologies, with Zeto, once you have your SAN hooked up well and your networking component set, then you failover to the recovery. With Zerto, the recovery times were less compared to what we witnessed with our previous traditional methods. 

How was the initial setup?

I was involved in the initial deployment. My job was to get Zerto up from scratch and make sure the configuration, network, storage, et cetera were up and running. It's fairly simple. There's a learning process, however, once you know it, it gets easier. 

What's my experience with pricing, setup cost, and licensing?

I'm not involved in the licensing process. 

What other advice do I have?

I'd rate the solution nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Joseph Lamb - PeerSpot reviewer
IT Manager at a financial services firm with 11-50 employees
Real User
Aug 14, 2023
Easy to use with near-synchronous replication and simpler disaster recovery testing
Pros and Cons
  • "Our RPOs and RTOs are now more in line with our other critical systems."
  • "The pricing could be a little bit lower."

What is our primary use case?

We are using it to back up and replicate our critical infrastructure to allow us to replicate back when we are in a disaster recovery situation or a test.

How has it helped my organization?

When we were in a disaster recovery (DR) test, we could not pull back the data in a timely manner. Zerto allows us to pull the data back in a timely manner. We also can create better RTOs and RPOs. We wanted an RTO of fifteen minutes and we've managed that.

What is most valuable?

To be able to replicate back to production is the most useful aspect of the product. It allows us to do a disaster recovery test and recover within eight hours. I couldn't do that before.

I'm also working with near-synchronous replication. It's very important to be able to keep my production and replication in sync.

I like the idea of Zertos being able to block unknown threats and attacks. In fact, one of my machines had a little encryption on it, and it detected that encryption, and I had to go look at it. It was nothing, in that instance, however, it was a neat feature. We could see that it was definitely looking for encryption and malware on our side.

Our disaster recovery testing is a lot easier and is much better with this product. Our RPOs and RTOs are now more in line with our other critical systems. We're now down to five minutes, well below our original 15-minute RTO goal.

Instead of being up all night, trying to get data back, I would no longer need to stay up all night. I've saved about four hours.

The product is easy to use.

What needs improvement?

I haven't noted any areas of improvement just yet.

I'd like to see a way to do a one-stop shutdown of replication so I know I'm not missing data and can do my DR test. 

I'd like to get better recovery point objectives and get more data back from our DR site faster. 

The pricing could be a little bit lower.

For how long have I used the solution?

I've been using the solution for about two months now.

What do I think about the stability of the solution?

The solution is stable. I have never had any issues. 

What do I think about the scalability of the solution?

I have not tried to scale the solution. 

I have the solution for multiple locations in one department. 

How are customer service and support?

I've had two cases resolved via technical support. They helped me resolve issues I had with the installation. It did take me a few tries to resolve the issues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used Veeam in the past. It's pretty good for certain things. However, it was hard to get continuous replication. Zerto is much easier to get that constant replication that we need. In terms of speed, for Veeam, it's about an hour right now across our secondary data center. It's not as fast. We moved to Zerto to get more data back from our DR site faster.

How was the initial setup?

I was involved in the initial setup. The initial setup is easy. Veeam had an easier setup, however, once we got Zerto going, it was easier to scale up and test. It's easier to manage in the long run.

The deployment had a bit of complexity. The problem we had was that the VRAs would not install and we had to turn off some security features. The ESXi server was not well documented. 

We set it up in multiple locations in one department.

It took us about three weeks to deploy the solution. 

The maintenance is simple. I handle the maintenance myself. 

What about the implementation team?

We handled the initial setup in-house internally. I managed the process completely by myself.  

What was our ROI?

It's just been a few months. We have yet to see a return on investment. 

What's my experience with pricing, setup cost, and licensing?

Zerto is a bit more expensive compared to Acronis or Veeam. That said, for us, the pricing was still reasonable. That said, we couldn't do all of our machines. 

Which other solutions did I evaluate?

We also evaluated Nutanix and Acronis.

We chose Zerto since it has very good integration with HPE servers. It's also an industry standard. Many people are using it. 

What other advice do I have?

I've never used its immutable copies features. I've just discovered the feature and need to look more into it.

I didn't use the cloud while using this solution. I have used the solution to help me protect VMs in my environment. 

I haven't had to migrate data just yet. The solution has yet to help us reduce downtime. It also has yet to help us save time in data recovery situations due to ransomware. We haven't had an incident as of yet. While it's saved time, we haven't been able to test all of our machines and all of our servers yet.

At this point, the solution has not reduced the staff involved in data recovery.

This product augmented what we have in terms of legacy backup solutions. It did not replace anything. 

My advice to others is to use Zerto for critical servers and things that need to be watched carefully for malware and encryption. 

I'd rate the solution eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2080635 - PeerSpot reviewer
Cloud Engineering Manager at a insurance company with 1,001-5,000 employees
Real User
Top 20
Aug 4, 2023
Can replicate data rapidly and cost-effectively and has good role-based access controls
Pros and Cons
  • "We can recover both systems on-premises and in the public cloud."
  • "I would like Zerto to enhance the continuous backup aspect."

What is our primary use case?

We use Zerto to replicate our gold systems. Gold systems refer to those that require recovery in a disaster recovery environment within 24 hours, with a maximum allowable data loss of one hour. Therefore, the Recovery Time Objective is 24 hours, and the Recovery Point Objective is one hour.

How has it helped my organization?

I would rate Zerto's ease of use a nine out of ten. The setup of virtual appliances required for data replication is straightforward and effortless. Some of the automation and tooling, such as changing IP addresses or running scripts after a disaster recovery process, is also very user-friendly and simple to configure. 

Zerto's near-synchronous replication is commendable. Usually, the data is only a couple of minutes behind. Hence, we are not employing synchronous replication, but asynchronous replication proves to be sufficient for our needs. It does not appear to deviate too far out of sync or fall too far behind, thereby effectively maintaining up-to-date data. Near synchronous replication holds significant importance as these systems are our critical business assets.

Zerto has helped us improve our organization by enabling disaster recovery both on-premises and in the cloud. We are transitioning towards cloud-based recovery. Our previous solution, before Zerto, only allowed us to replicate data in our on-premises data center, preventing us from migrating to the cloud. Zerto has unblocked us, allowing us to leverage cloud-based recovery now. We were able to realize the benefits within three to four months. The implementation was relatively quick and completed within a couple of months. Everything tested well.

Zerto enables us to perform disaster recovery in the cloud instead of a physical data center, and this is the reason we made the switch to Zerto.

Having the capability to perform disaster recovery in the cloud is of utmost importance to our organization. We are implementing disaster recovery in the cloud to facilitate the shutdown of one of our data centers.

We use Zerto to protect VMs in our environment.

The speed of recovery using Zerto is good. The automation really helps make the recovery quick and easy.

Zerto's overall impact on our recovery time objectives is positive. It is fulfilling exactly what we needed it to do, making it a valuable tool. Additionally, it proves to be fairly cost-effective and easy to set up and use.

Although we have not experienced an actual disaster, Zerto has been instrumental in aiding our disaster recovery testing. Every year, we conduct a DR test to recover systems, conduct assessments, and validate our processes, and for this purpose, we have utilized Zerto. The results have been outstanding, as Zerto has saved us approximately 500 hours of time annually.

Zerto has automated the recovery process by utilizing those playbooks and re-IPing. This has significantly contributed to the reduction of DR testing efforts.

50 percent of the time that Zerto has saved has been allocated to value-added tasks.

What is most valuable?

Zerto can replicate data rapidly and cost-effectively. We can recover both systems on-premises and in the public cloud. We use Microsoft Azure and Amazon Web Services for cloud infrastructure, and Zerto can recover data from both of these platforms. Therefore, it is not limited to a specific cloud provider like the Azure Site Recovery Manager. 

Zerto has good role-based access controls. For cloud recovery, it allows replication over the Internet instead of private networking, which is really nice.

What needs improvement?

I would like Zerto to enhance the continuous backup aspect. If Zerto could replace Veeam from a backup perspective, that would be highly beneficial. Currently, we use Veeam for backup and Zerto for disaster recovery. It would be ideal if we could consolidate both functions into a single product rather than using two separate ones.

For how long have I used the solution?

I have been using Zerto for three years.

What do I think about the stability of the solution?

I would rate Zerto's stability an eight out of ten. We encountered a problem once, but it was resolved.

What do I think about the scalability of the solution?

I would rate Zerto's scalability a nine out of ten.

Which solution did I use previously and why did I switch?

We previously used EMC's Site Recovery Manager and Recover Point. The reason we replaced them is that they utilized sand-based replication, which couldn't be used to replicate data to public clouds. As there are no sands in the public cloud.

Zerto's ease of use, when compared to EMC's Site Recovery Manager and Recover Point, is slightly better. For instance, during the setup process, we didn't require expertise in storage area networks, unlike our previous products. Therefore, it takes fewer skilled resources to set up, configure, and start using Zerto.

How was the initial setup?

The initial setup is straightforward. The deployment took two months. We identified the core machines that we were previously replicating and gradually migrated applications one set at a time. An application could consist of two servers or even five servers. We can perform these migrations in waves.

For the deployment, we had two engineers, one support person, and one architect.

What about the implementation team?

The Zerto team assisted with the implementation.

What was our ROI?

We have seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

Zerto is slightly expensive, but we do see the value in it.

Which other solutions did I evaluate?

We evaluated Veeam, Commvault, and Rubrik. Among them, Zerto had the best feature set for near real-time asynchronous replication.

What other advice do I have?

I rate Zerto a nine out of ten.

The speed of the RPO using Zerto is the same as our previous solution. We haven't lost anything, but we haven't gained much from an RPO perspective either. We had good technology; it was just limited by the cloud because there hasn't been any significant change.

We use Veeam as our backup product to perform some of the point-in-time recoveries.

We have only around six end users who log in to the console in total. Zerto is deployed in our primary data center and is also replicating to a secondary data center where it is deployed.

We have people who monitor whether the synchronization is proceeding well, but there is very little day-to-day overhead in terms of maintenance.

Zerto is a solid industry-recognized quality product.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Information Security Manager at a healthcare company with 1,001-5,000 employees
Real User
Top 20
Jul 5, 2023
It's much faster and cheaper than our previous solution, but it's been unreliable in our environment so far
Pros and Cons
  • "I like the fact that Zerto is target agnostic. It doesn't care what type of storage it writes to. The journaling is also excellent. You can easily and quickly restore to seconds before an event. The immutable data copies feature is one reason we adopted Zerto. That's one of its selling points."
  • "Zerto's near-synchronous replication is excellent when it works. I'm trying to be nice to them because I like the product a lot, but we're having a lot of difficulty with it in our environment."

What is our primary use case?

We use Zerto for disaster recovery, backup, and ransomware protection. The 3-2-1 backup strategy requires us to have two backups of our production data on different media. One copy is on disk and tape backup, and the other is hosted off-site for disaster recovery. With journaling and the persistent backups we take nightly, it almost obviates 3-2-1 because it renders some unnecessary aspects. 

How has it helped my organization?

We adopted Zerto, hoping to speed up our recovery time and improve the overall security of our environment and data. We haven't realized the full benefits, but I expect we will improve our security posture and disaster recovery speed.  

Zerto would enable us to do cloud-based DR instead of a physical data center, but we are based in a very rural area of Colorado. We're deep in the mountains, so leveraging the cloud is challenging. We have little-to-no cloud presence, but Zerto can enable us to move our disaster recovery into the cloud because it is agnostic to the backup target. That could easily be a cloud provider. We only need redundant and reliable circuits to the cloud.

The impact on our RTO is theoretical because we haven't had to do any critical recovery. Based on our testing, it should significantly improve our RTO because the backup technology is more efficient than our previous solution. RTO is one of Zerto's strengths. Zerto enabled us to test our DR plan. Our disaster recovery needed a lot of help when I joined two years ago, and it's one of the projects I have been working on. Zerto is central to our DR plan. It's the primary cog in that machine. Zerto cut our hardware and maintenance costs by about 50 percent.

What is most valuable?

I like the fact that Zerto is target agnostic. It doesn't care what type of storage it writes to. The journaling is also excellent. You can easily and quickly restore to seconds before an event. The immutable data copies feature is one reason we adopted Zerto. That's one of its selling points.

Zerto is easy enough to use. It's as usable as any other backup solution. We're accustomed to dealing with complex options and everything available to us in the suite. 

What needs improvement?

I tried a file-level recovery, which should work on any server. However, the server we need to protect the most is the one giving us problems. We couldn't do a file recovery without restoring the entire server to a recovery partition that isn't part of the production and pulling the files off it that way.

Zerto's near-synchronous replication is excellent when it works. I'm trying to be nice to them because I like the product a lot, but we're having a lot of difficulty with it in our environment.

There is a disconnect between the sales pitch and what we can do with Zerto in practice. We've been trying to reconcile that for most of the year. There should be more continuity between sales and implementation to ensure the solution is implemented how our presales engineer pitched it to us. 

They need to have some accountability. Maybe the implementation engineer should be on the line so that they know what is presented and agreed upon regarding the implementation in our environment. The implementation should have been precisely what we were expecting. 

I was part of the pre-purchase team as the information security manager. I handed it off to my infrastructure team to implement, and they practically had to start from scratch. Zerto handed it off to their professional services to implement, and I assigned the job to my team. 

There were a lot of questions and things Zerto couldn't do on its end. HP purchased Zerto as we were engaging with them. I don't know if that was related to our frustrations, but I know that acquisitions can make a product messy for a bit. I don't want to blast Zerto. It's an excellent product, and I would love it if it could work as advertised. I've seen it do some of that for us. We've had a rough start, and we're still trying to find that sweet spot.

For how long have I used the solution?

I have used Zerto for nearly a year.

What do I think about the stability of the solution?

Zerto isn't reliable in our current environment. We keep running into these weird little issues. At one point, we didn't have complete backups on a couple of key servers for more than a week because of this issue. If we had gone down that week, it would have been ugly.

What do I think about the scalability of the solution?

Zerto seems pretty scalable. We bought something that we can add on to and increase the horsepower. Every change we've made has been smooth.

How are customer service and support?

Their support and account management teams have been pretty amazing. They are bending over backward to make it right with us, so they deserve a lot of credit for that.

Which solution did I use previously and why did I switch?

We used Avamar. Zerto's recovery is faster, and it's a little more straightforward. Zerto is an improvement in RPO, RTO, ransomware protection, immutability, and cost. Avamar costs nearly 75 percent more. There's no significant difference in ease of use. 

How was the initial setup?

I wasn't involved in the initial setup. After the deployment, there is a lot of maintenance. It throws out lots of errors, and we sometimes need to rebuild some of its components. Our backup guy is a little frustrated at times. 

What was our ROI?

We haven't seen a return aside from saving money on the annual license because we've had to invest so much time into getting it to work.

What's my experience with pricing, setup cost, and licensing?

Zerto's price seems fair. It's competitive. 

Which other solutions did I evaluate?

Dell Avamar for Data Domain offers functionality similar to Zerto, but we weren't taking advantage of it. We also looked at Rubrik, but it's a cloud-based solution, and it's a little costly. We're not in a position to leverage cloud solutions at this time. Avamar costs too much to get the same features. Doing a rip and replace was more economical than keeping the hardware in place and adding the functionality.

What other advice do I have?

I rate Zerto a six out of ten. I only give it a low rating because of the issues we've faced lately in our environment. If we didn't have those issues, I'd probably give it an eight.

If you plan to implement Zerto, I suggest double-checking everything. Confirm the configurations and ensure your backup targets are sufficiently sized. You must know what you want from the product, and that requires guidance from the sales engineer. Make sure the plan is solidified and you have a document that spells the whole thing out.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer2118312 - PeerSpot reviewer
Deputy Head of IT Infrastructure at a financial services firm with 5,001-10,000 employees
Real User
May 14, 2023
The solution can achieve very low recovery point objectives due to its efficient use of resources and compression techniques
Pros and Cons
  • "I give Zerto's stability a nine out of ten."
  • "Zerto's price has room for improvement."

What is our primary use case?

Zerto is primarily used for disaster recovery. In rare cases, it is also used for backup, but only for long-term storage.

We deployed our on-premises infrastructure in two data centers in Russia located in two cities, and multiple regions with combined infrastructure. We also had two data centers in Europe.

How has it helped my organization?

Zerto is extremely easy to use. When I started to pilot the product in 2016, I was able to deploy all required components in one or two hours without any help from Zerto engineers. I only used the provided documentation and user interface. In the years since my engineers have also had no issues with the implementation or configuration of the product. Zerto's ease of use is one of its best features.

To ensure good synchronization and replication of changes in a timely manner, we need to have a very good storage subsystem. In our case, we replaced our old storage subsystem with a new one that is based on full flash storage. After that, Zerto started to replicate changes at lightning speed. Many companies experience issues with Zerto if they do not have full flash storage. When full flash storage is implemented, Zerto is the best replication solution because it is highly dependent on the latency of the storage. Therefore, any kind of storage that is not based on full flashes, such as hybrid storage that combines flash and disks, is not a good foundation for Zerto implementation.

Prior to implementing Zerto, our disaster recovery tests had a 70 percent success rate. After implementing Zerto, all DR tests were 100 percent successful. This represents a significant improvement in our DR capabilities.

We used Zerto to replicate our virtual machines from our primary data center to our disaster recovery data center in another city over a single connection.

Zerto can achieve very low recovery point objectives due to its efficient use of resources and compression techniques. However, our company has different RPO requirements for different-sized companies. Since our company is small, our standard RPO is four hours. Zerto exceeded this requirement by achieving a typical RPO of about 15 seconds.

Zerto is a very easy and fast tool to use. However, it is important to note that Zerto requires some time to accept changes after migration. This means that if we do not finish testing within the required time frame, we may run into issues with storage space, as Zerto will continue to collect logs and other data. If the testing period is short and we are comfortable switching between data centers frequently, then we should have a very good experience with Zerto. Compared to VMware SRM, Zerto is much more reliable. I have never had any issues switching between production and the DR data center with Zerto, while I have had to start DR exercises from scratch multiple times with VMware SRM.

We always define and perform the required RTO values in our company. RTO is the time required to recover from a switch. It is about how long it will take IT staff to restore the environment. With Zerto, we can now do this in hours, typically one or two hours, for all switching activities. We have 70 virtual machines configured in Zerto, so it takes about one hour to switch all of them. This is four times faster than our previous solutions, such as VMware SRM or storage-based replication.

Zerto has saved us time in data recovery situations due to ransomware or other causes. It is very easy to use, so we do not need to spend extra time training engineers on how to use it. All of our engineers were able to start using Zerto immediately. Zerto is also very fast at replicating data. For example, when we set up a new replication, the initial replication was completed very quickly. Another advantage of Zerto is that it does not require additional steps to change the size of virtual disks. With our previous solution, VMware SRM, engineers had to perform additional manipulations in VMware when changing the size of virtual disks. This was a complicated process, but it is not necessary with Zerto. Overall, Zerto is a very user-friendly and efficient data protection solution. It has saved us time and money, and it has made our data recovery process much easier.

Zerto has saved us around 50 percent of our time.

What is most valuable?

The most important thing to me is Zerto's ability to deliver continuous protection for all data without any issues or incidents. Zerto is a rock-solid product in terms of protection. We migrated to Zerto from VMware SRM because we had a lot of issues with VMware SRM, including the loss of one server.

What needs improvement?

Zerto's price has room for improvement.

For how long have I used the solution?

I have used Zerto for six years. 

What do I think about the stability of the solution?

I give Zerto's stability a nine out of ten.

What do I think about the scalability of the solution?

Globally we have around 200 engineers that use Zerto.

How are customer service and support?

Zerto's technical support is excellent. When we first started using Zerto, we had Russian technical support to help us with some complex tasks, such as configuring unique virtual machines. Our engineers had no communication issues with the support team. Later, when we were in a stable period, global technical support was also very helpful. I cannot recall a time when technical support was unable to help us. Overall, I give Zerto's technical support five stars.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

For many years, the company globally used a variety of different solutions for data protection and disaster recovery. These included storage-based replication solutions based on IBM and EMC storage, as well as special appliances from Dell EMC. For smaller companies, VMware SRM or VMware replication without SRM was used, with manual configuration of replication. In order to simplify and unify its data protection and disaster recovery strategy, the company decided to adopt Zerto. Zerto was initially implemented in a small region, the Middle East/Asia. After a couple of successful migrations of data centers in this region and a parallel unsuccessful DR exercise in EMEA, the company selected to use Zerto globally. Following this, smaller companies in Russia started to receive a recommendation to implement Zerto instead of any existing solutions. Zerto has been a success for the company, providing a unified and simplified data protection and disaster recovery solution that has improved the company's overall resilience.

How was the initial setup?

We used one internal engineer to perform the initial setup on two data centers in two days. In general, this involved installing two virtual machines with Zerto Virtual Manager on each data center, creating the corresponding network access rules, and then deploying Zerto replication agents to all virtualization hosts. The last activity was automated, so it took about one hour to deploy Zerto for all virtualization hosts. The replication took one week.

What about the implementation team?

The implementation was completed in-house.

What's my experience with pricing, setup cost, and licensing?

Zerto is a premium disaster recovery solution. It is not the cheapest option on the market, but it offers a number of features that make it a good value for businesses that need a comprehensive disaster recovery plan.

What other advice do I have?

I give Zerto a ten out of ten. Based on my experience with different replication solutions, Zerto is the best one I have used. I am very disappointed that my current company decided to stop using it due to existing standards. Zerto is not cheap, but it is very stable, available, fast, and easy to use.

The most time-consuming part of a disaster recovery test is the testing of small and medium-sized enterprises, business users, and other stakeholders. IT-led environment restoration activities typically take up about 30 percent of the overall DR process. Zerto can reduce this time by 50 percent. Overall, this is not a significant impact, and Zerto is a very stable and reliable solution.

Zerto has not reduced the number of employees involved in data recovery situations. This is because we have a small team, and we always use engineers to perform disaster recovery activities related to storage and virtualization infrastructure. As a result, we have not had to reduce the number of staff members used for these activities.

Zerto did not replace all of our legacy backup solutions. Our legacy backup solutions were dependent on IBM Power servers, which required corresponding backup agents. Zerto is not compatible with these agents, so we use a separate backup solution for these servers. This separate solution is still in use.

We have two data centers, each with its own equipment, servers, storage, network equipment, and so on. In each data center, we deployed two separate VMware vCenter server infrastructures connected using an L2 line. There was no L3 connection between the data centers. This created a flat L2 network with two data centers and two vCenters on each data center. After that, we deployed two VM servers configured for replication. This allowed us to have a highly available and resilient infrastructure in the event of a failure at one of the data centers.

Regarding Zerto's maintenance, we configured some monitoring for related Zerto services. However, we do not have any daily routine procedures to manually check Zerto to ensure that everything is working properly. Instead, our engineers spend one hour per week reviewing monitoring items and other metrics to ensure that Zerto is operating as expected. From my perspective, Zerto is a self-operating system that requires very little manual intervention.

Zerto is very easy to pilot. I recommend that any customer pilot Zerto before making a decision on whether or not it is the right solution for them. Zerto is a self-selling product. When I piloted it in 2016, I was able to install it in hours and start using it immediately without any help. I believe that a pilot is the best way to see how easy and beneficial Zerto can be.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free HPE Zerto Software Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free HPE Zerto Software Report and get advice and tips from experienced pros sharing their opinions.