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reviewer2506566 - PeerSpot reviewer
Senior Server Engineer at a healthcare company with 5,001-10,000 employees
Real User
Jul 15, 2024
Provides continuous data protection with live test failover and has an easy setup
Pros and Cons
  • "With Zerto CDP, we can pull to our recovery objective in six seconds."
  • "The live test failover is the most valuable feature because it allows me to validate that my data is protected in the event of a failure."
  • "It's pretty expensive per server."

What is our primary use case?

We use it for continuous data protection on our mission-critical clinical systems. I work for a hospital. We use it to prevent ransomware, malware, or basic recovery for things like our patient data and imaging system. At one point, we used to do recovery once a day. With Zerto, our recovery objective right now is in six seconds.

How has it helped my organization?

We had a database failure one night at around 11 o'clock, and it had probably been about 23 hours since it had a hard backup. With Zerto, we brought it up in my DR site within ten minutes, and it controlled all of the hospital's registration features. Without that system, we can't even ingest patients into our system. So we brought up that database within ten minutes, got it back in line, and continued operations.

What is most valuable?

The live test failover is the most valuable feature because it allows me to validate that my data is protected in the event of a failure.

The near-synchronous replication Zerto provides is awesome. This feature is very important, especially because in today's age of ransomware and everything is so data-centric in a hospital, I need to be able to identify the point in time of infection and recover to the most up-to-date available point in time that I can without having to lose patient data. At one point, we used to do a 24-hour recovery. but in today's day and age, you can't lose a day's worth of data.

We use Zerto to protect our VMs in our environment. It improved our RPOs because before we had 24-hour RPO, and now I'm within ten minutes. 

Zerto's speed of recovery is fast compared to other solutions. We use Zerto and Veeam. Zerto already has the disks, which must be signed into and presented. There's a lot of rescanning involved, but Azure builds the VM, attaches the disks, and powers it up. We're leveraging RTO in under ten minutes.

What needs improvement?

The price could be improved. It's pretty expensive per server, but in the long run, it's well worth the level of protection it provides.

Buyer's Guide
HPE Zerto Software
August 2026
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,858 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Zerto since 2023.

What do I think about the stability of the solution?

Stability is very good.

What do I think about the scalability of the solution?

Scalability is excellent.

How are customer service and support?

Support is very good.

Which solution did I use previously and why did I switch?

We used Veeam, which didn't offer any CDP. We use Zerto primarily for continuous protection.

How was the initial setup?

The initial setup was easy. We had a professional services engagement when we bought our first pack of licenses. They came in and worked with us. We had monthly and weekly meetings for three months to set up everything.

What other advice do I have?

We do not use disaster recovery in the cloud. We have an actual on-prem DR site. We have a multisite Zerto environment that I can bring up in multiple locations, but we do primarily on-prem recovery.

Overall, I rate the solution a nine out of ten for its ease of use, functionality, and multi-tenant support with ransomware detection.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2507049 - PeerSpot reviewer
Chief Technology Officer at a healthcare company with 10,001+ employees
Real User
Jul 15, 2024
Faster and more cost-effective than other solutions
Pros and Cons
  • "The solution's most valuable features are its user interface, ease of implementation, and ease of execution."
  • "In the future, the tool's user interface needs to be refreshed since it seems to be becoming somewhat antiquated."

What is our primary use case?

I use the Zerto in my company for all of our applications built on it. There are around 1,600 applications.

How has it helped my organization?

Zerto has enabled us to move and replicate systems much faster than we ever had before. We could move entire data centers in six months versus what would have taken three years.

What is most valuable?

The solution's most valuable features are its user interface, ease of implementation, and ease of execution.

Zerto's near-synchronous replication works. I work in the healthcare industry, where systems have to be up and working and are mission-critical, and Zerto is a part of that journey.

I have used Zerto to help protect VMs in your environment.

Zerto is an effective tool for bringing systems back at a pace. The limiting factor in Zerto is sometimes the application, but it has certainly allowed us to deliver more streamlined SLAs to our business.

In terms of comparing the speed of recovery of Zerto versus the speed of recovery with other disaster recovery solutions that I have used, I can say that my company moved from an old Commvault-based solution to a Zerto-based solution since the latter was far superior to the former.

Based on my usage or evaluations of other solutions, I would compare the ease of use Zerto provides with a product named Commvault. Compared to Commvault, Zerto is faster and more cost-effective.

What needs improvement?

Zerto can reduce its price.

In the future, the tool's user interface needs to be refreshed since it seems to be becoming somewhat antiquated.

For how long have I used the solution?

I have been using Zerto since 2017.

What do I think about the stability of the solution?

The tool has been 100 percent stable for our company. In reality, the tool has been up since 2017.

What do I think about the scalability of the solution?

I have not seen any problems with the product's scalability, especially since we run 1,600 applications with it. There don't seem to be any problems with scaling up.

How are customer service and support?

The solution's technical support is excellent. The tool's technical support team is responsive, easy to get a hold of, and kind, and the team also listens. I rate the technical support a nine out of ten. For me, to rate the support team ten out of ten, in a perfect world, there are more SLAs at fixed times.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used Commvault. My company chose Zerto because it was modern and easy to implement, and the demonstrations we saw indicated that it should be part of our organization's future.

How was the initial setup?

The product's ease of setup made things straightforward, especially with good customer support, and backup when trying to get it all implemented.

My company uses the hybrid cloud services offered by GCP but hasn't added Zerto to it. My company also uses AWS and Microsoft Azure, but we haven't added Zerto to it.

What about the implementation team?

For the setup phase, my company bought some professional services because, obviously, my team hadn't had training, but now they are trained. My company bought some professional services, and my team got some hands-on training, so we now run the system in-house. I believe that Zerto's team should receive more training about the tool. I rate my experience with the tool's system integrator, WWT, as seven out of ten.

What was our ROI?

It offers more cost-avoidance than the return on investment, although the return on investment is possible to a certain extent.

What's my experience with pricing, setup cost, and licensing?

At the time I had purchased the product, the pricing was fair and reasonable. Over the years, costs have certainly gone up, which makes it hard for healthcare companies to use the solution.

What other advice do I have?

I believe that Zerto's team should have more training.

I rate the tool a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
HPE Zerto Software
August 2026
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,858 professionals have used our research since 2012.
reviewer2506590 - PeerSpot reviewer
Senior Vice President and Chief Information Technology Officer at a healthcare company with 1,001-5,000 employees
Real User
Jul 14, 2024
Always works, is good for our business use case, and is easy to set up
Pros and Cons
  • "The customer service and support are very good. Every time we have problems, they're ready to help us."
  • "There is room for improvement in the upgrades."

What is our primary use case?

We use Zerto for data and disaster recovery replication. 

How has it helped my organization?

From time to time, we have to go look at the DR environment. Every time we go there, Zerto application always works. That's a benefit. 

Zerto's near-synchronous replication works. The value for our business case is okay. 

Zerto's near-synchronous replication is important for healthcare, but not as much because we have time to recover data.

Zerto helped protect VMs in our environment, just for the DR.

Our RPOs are not very aggressive. So, Zerto works just fine for us. 

What is most valuable?

It's very easy to set up. Up until now, even with an old version, it always worked fine.

What needs improvement?

There is room for improvement in the upgrades. We are planning an upgrade now, and it seems that it's not straightforward.

In future releases, I look forward to the security feature.

For how long have I used the solution?

We have been using Zerto for more than five years.

What do I think about the stability of the solution?

Stability is very good. We have complaints about stability.

What do I think about the scalability of the solution?

We haven't had issues with scalability. When we add VMs, we just buy additional licenses.

How are customer service and support?

The customer service and support are very good. Every time we have problems, they're ready to help us.

They're always available and very knowledgeable. 

They need to be on-site. That would make them a ten on ten. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have only used Zerto. 

How was the initial setup?

It was very easy to deploy. There wasn't a lot of configuration needed to get the syncing working.

It is an on-premises deployment.

What about the implementation team?

We used HPE Services. Our experience with them was very good. 

What was our ROI?

We have seen ROI. Several times, we needed to recover, and we were able to go to Zerto.

What's my experience with pricing, setup cost, and licensing?

The pricing, setup, cost, and licensing are comparable to other solutions. Zerto is not more cost-effective.

Which other solutions did I evaluate?

We looked at Veeam. They're very similar. We already had the skills for Zerto, so we decided to stay with it.

We decided to stay because we have not had any problems with it, and moving to another solution doesn't make sense for us. 

What other advice do I have?

I would rate it an eight out of ten. The version we have doesn't have security yet, so maybe the next version will get a ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2507004 - PeerSpot reviewer
Manager at a comms service provider with 10,001+ employees
Real User
Jul 14, 2024
Good migration capabilities, fast and reliable
Pros and Cons
  • "The migration capabilities are very good."

    What is our primary use case?

    We plan to use Zerto for migrating our external customers from their private data centers to our data center and Zerto's application services or other cloud services.

    How has it helped my organization?

    Zerto has improved our migration capabilities. Before Zerto, we used other applications, but they had some limitations in terms of platform compatibility. With Zerto, we have platform freedom and can migrate any customer to our data center.

    What is most valuable?

    The migration capabilities are very good. The platform flexibility allows us to migrate customer resources and virtual machines from any platform, like Hyper-V or VMware, and it's fast and reliable.

    For how long have I used the solution?

    We're in the process of a proof of concept. It's been about three or four months.

    What do I think about the stability of the solution?

    The stability is strong and reliable. 

    What do I think about the scalability of the solution?

    It's scalable.

    How are customer service and support?

    We will provide support with the help of HPE or Arlanje. We are just preparing that model.

    The customer service and support are very helpful. Whenever we ask something, they respond very fast and quick. Their technical knowledge is really good.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Zerto is faster and more reliable. In the POC process, we compared it with other technologies and brands, and Zerto is very nice.

    We compared it to Veeam. 

    We still use our previous solution. In fact, we are not replacing that solution. We are just enriching our replication products with Zerto.

    Zerto is more user-friendly.

    How was the initial setup?

    It was easy and fast. The point is, it's really easy.

    What about the implementation team?

    We used a consultant. The experience was very nice. They were very helpful.

    What was our ROI?

    It's very new for us, so we don't have that information yet.

    Which other solutions did I evaluate?

    We evaluated Acronis, Veeam, and Commvault. We chose Zerto for two reasons. 

    • First, our customers want it. They always ask if we do replications with Zerto. 
    • Second, we compared it with other products. 

    Zerto is user-friendly, fast, and reliable. We wanted to improve our replication cycle. 

    It's also platform-free. I can migrate resources from my customers' on-premises data centers, public clouds, and other cloud service providers' data centers to my data center. That's the biggest advantage for us.

    What other advice do I have?

    Up to now, I would give it an eight out of ten. It's platform-free, which is the most important thing for us. 

    It's also easy to use, fast, reliable, and the replication process is really nice.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    BartHeungens - PeerSpot reviewer
    IT Specialist at Bitcon
    Real User
    Jul 9, 2024
    Our recovery time went from hours to seconds and our DR testing is all automated
    Pros and Cons
    • "There are two main things that I like. One is the fact that my recovery time is now much lower effectively. It is also very valuable that I can test it. There is a possibility to test that failover."
    • "The native Zerto implementation requires quite a big environment. My environment is rather small. I do not have hundreds of virtual machines."

    What is our primary use case?

    I have a main data center with a few virtual machines running. I am protecting my mission-critical VMs on a disaster recovery server that I have outside of the data center. This ensures that I have protection. If something happens with my main data center at any moment, I have a copy, and that copy is at a remote and physically separated site for disaster recovery.

    How has it helped my organization?

    By implementing Zerto, I wanted to lower the RTO and RPO. Previously, the time to restore those mission-critical VMs with the traditional backup application took too long which impacted my business. That is why I decided to evaluate and then keep Zerto to protect my mission-critical VMs. It helps to lower the time to recover when something happens with one of my data centers.

    Zerto is very easy to use. I did not have to attend a multi-day training. Online training is available from Zerto. It is very easy to use in my opinion as compared to other solutions.

    Near-synchronous replication was the reason why I evaluated Zerto. I then decided to use Zerto because it works effectively. It is different from the other solutions in the market. Because I did not know that technology, I evaluated it, and I found out that it effectively works. That is why I decided to use it. I am a fan of Zerto.

    We have a faster recovery time. I am lucky that until now, I did not have to use it in production effectively. That means that I did not lose access to my first data center, but it gave me peace of mind. I know that if something happens, at that moment, I know what to do to recover and to fail over to that second data center. There is peace of mind for sure.

    We use Zerto to protect virtual machines from VMware to VMware. Our RPOs went from hours to seconds. That is a huge improvement.

    Before using Zerto, I had an issue, and we had almost a day of downtime. I had to put a lot of energy and time at that moment, not being able to do my regular job. Since moving to Zerto, I never had a big downtime, but when I evaluated Zerto and ran the tests, failovers always worked. I have not had to use it in production so far because everything has stayed online until now. I am keeping my fingers crossed.

    Zerto has definitely helped to reduce our organization's DR testing. Previously, the procedure to do the testing took several hours, and now, it is all automated. The nice thing is that the testing is automated. It is a part of the solution itself, and it is very easy to perform.

    Zerto has enhanced our IT resiliency a lot.

    I do not have many regulations to follow because I am not in finance or health care, but it simplifies my work because it clearly shows me what I have, what is supported, and what is protected. Zerto definitely enhances my visibility.

    What is most valuable?

    There are two main things that I like. One is the fact that my recovery time is now much lower effectively. It is also very valuable that I can test it. There is a possibility to test that failover. At a regular moment in time, I can run that test and see if it effectively works when I have a major issue in the future.

    What needs improvement?

    I am switching to another HPE offering called HPE GreenLake for Disaster Recovery which is using Zerto technology in the backend but has a lower entry point. The native Zerto implementation is optimal for larger environments. My environment is rather small since I do not have hundreds of virtual machines. The initial Zerto offering was for a larger environment with more than 100 VMs. At that moment, it was not that easy to talk to HPE to get a good price. HPE GreenLake for Disaster Recovery uses the same technology, so it is a really good technology, but the entry point is much more interesting for me. They have lowered the number of protected VMs. That is why I am now evaluating HPE GreenLake for Disaster Recovery.

    For how long have I used the solution?

    I have been using Zerto for two years.

    What do I think about the stability of the solution?

    It is always available. So far, I never had any issues. It is very good. I would rate it a nine out of ten for stability.

    What do I think about the scalability of the solution?

    It is definitely scalable, at least in my environment. I do not have the biggest environment, but based on what I saw when HPE initially presented the solution and all the new things that I see in it now, it is a very scalable solution. Why I prefer this solution compared to Veeam, for instance, is its scalability. I am convinced that the way it works with journaling makes it much more scalable than other solutions.

    How are customer service and support?

    So far, I never had to call support because I never had issues with the platform at all. Until now, everything worked fine, and I never had to contact support. This is through HPE, and I expect the HPE support to work like before and provide the same experience for Zerto.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I am still using Veeam, but with Veeam, I was never able to go up to a few seconds of RPO. Zerto is much more scalable and flexible as compared to the Veeam solution, so I am using Zerto for the short-term retention and protection of my data, and I am still using Veeam for the mid- and long-term retention of my data.

    How was the initial setup?

    It is for on-prem to on-prem DR. I am not using the public cloud for DR.

    It took less than a day to set it up. It was very easy to deploy. In less than a day, everything was set up in two data centers.

    In terms of maintenance, it is self-maintaining, so I do not have to put a lot of time into it. It is part of my testing. Every two or three months, I do a failover test, and at that time, I also check if everything is working fine and if any new updates need to be applied. When there are new updates, which do not happen that often, it is very easy to deploy the updates.

    What about the implementation team?

    Only one person was involved in its deployment. It was just me. To set up and maintain it, there is just me. I do not need several people because it integrates with my compute and my storage. I can see my hypervisor. Technically, there is one storage person who is responsible for all this.

    We are a small company. Zerto is being used by one team, but there are two physical buildings. Here on-site, we have our main data center, which is highly available with multiple servers, and on our DR site, there is just one server. It is one big server where we have copies of the mission-critical VMs that we are protecting.

    What was our ROI?

    It is hard to measure because I have not had a real disaster since I have been using Zerto. If I consider the time while testing the procedure, it went down from hours and days to less than an hour. I see large gains, but it is hard to say in the percentage. It is effectively much better.

    What's my experience with pricing, setup cost, and licensing?

    I think the price is fair for what it is offering. It gives me the peace of mind that my data is protected. It is worth the cost.
    It is like insurance for a car. You do not get the value until you have an accident.

    Which other solutions did I evaluate?

    I am now evaluating HPE GreenLake for Disaster Recovery, which is using Zerto in the backend.

    What other advice do I have?

    I would definitely recommend Zerto. I have really low RPOs of seconds since I started using Zerto, and it works effectively. That is why I love Zerto. It does what it should be doing.

    I like the tool because you can go from anywhere to anywhere. I am currently using it for on-prem to on-prem DR, but it can go from anywhere to anywhere. It shows the flexibility and the scalability of the tool. It is a no-brainer to evaluate Zerto because you can also go perfectly to the public cloud from your on-premises so that the public cloud is your DR site. I did not use it myself, but you can even use it as a migration tool for migration from an old environment to a new environment. It is a very flexible tool. That is why I was impressed with it and how HPE integrated Zerto into its portfolio. It was a smart move to do the acquisition of Zerto.

    I recently started looking into the AI insights that was added in the latest version. Need to evaluate further but it looks very promising from what I can see now already.

    I would rate Zerto a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Data Analyst at a manufacturing company with 51-200 employees
    Real User
    Jul 8, 2024
    Fast disaster recovery, seamless integration, and good protection
    Pros and Cons
    • "I love the seamless data integration between on-premises and cloud environments. Fast disaster recovery is also valuable."
    • "Their support can be faster."

    What is our primary use case?

    I use Zerto for ransomware resilience and data recovery.

    How has it helped my organization?

    Zerto has improved my organization by allowing us to replicate individual VMs or groups of VMs. It allows flexible protection and recovery of data. It is also easy to integrate with other solutions.

    It has had a positive effect on our recovery time. It is very fast.

    Zerto is easy to use. As long as you have the technical know-how, it is easy to use.

    The near-synchronous replication is good. It ensures data availability and fast data recovery. I love that. We use Zerto to replicate the VMs from one site to another, ensuring data availability, protection, and disaster recovery.

    Zerto has had a good effect on our RPOs. There is continuous protection and availability of data because it is all automated.

    It is very fast. It has had an effect on our RTOs. It has reduced our downtime by 20%.

    Zerto offers a comprehensive solution for data recovery and protection. It has saved us a lot. It has saved about 30% of the time.

    Zerto has a user-friendly interface and intelligent dashboard. It is easy to manage. It has saved about 40% of the time.

    We have had a positive impact on our IT resiliency strategy. Continued data protection and automated DR have been very helpful.

    Zerto has simplified our compliance with industry regulations.

    What is most valuable?

    I love the seamless data integration between on-premises and cloud environments. Fast disaster recovery is also valuable.

    I also love that it provides real-time and historical analytics.

    It simplified my work. It has a user-friendly interface. It is easy for me to create my views in the dashboard. It makes work easy for me.

    What needs improvement?

    I am enjoying it so far, and I am happy with its capabilities, but it is expensive.

    Their support can be faster.

    For how long have I used the solution?

    I have been using Zerto for three years.

    What do I think about the stability of the solution?

    It is stable. I have been using Zerto for three years, and my company had been using it before I joined. It is stable. I would rate it a nine out of ten for stability.

    What do I think about the scalability of the solution?

    Its scalability is good. Zerto can meet the needs of any business.

    We use it in multiple departments and at multiple sites. There are ten people who use Zerto. They are strictly admins.

    How are customer service and support?

    My experience has been positive. They are always trying to help.

    I would rate their support an eight out of ten because we sometimes do not get a fast response.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have used the Microsoft Azure solution, but I could not get the fastness, scalability, and ease of management that I wanted. I was looking for these capabilities, and that is why I went for Zerto.

    Zerto is a better solution, but it is expensive. Zerto is a bit faster than other solutions. Other ones have automated disaster recovery, but Zerto is faster.

    How was the initial setup?

    It is deployed on the cloud. Its deployment was straightforward. It took about three hours. Three people were involved in its deployment.

    Like every other software, it does require some maintenance from time to time, but it is not much.

    What was our ROI?

    We have seen an ROI. Whatever we do, we are getting a fast result. It is always an advantage for the business. Zerto has had a positive effect. I do not have the metrics, but it has saved us a substantial amount.

    What's my experience with pricing, setup cost, and licensing?

    It is expensive.

    What other advice do I have?

    I would recommend Zerto to anyone who wants fast disaster recovery and protection. It has most of the features that people are looking for. 

    I would rate Zerto a nine out of ten.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Ethan Johnson - PeerSpot reviewer
    It engineering manager at Southern Veterinary Partners
    Real User
    Jul 8, 2024
    Phenomenal recovery time, good scalability, and fantastic support
    Pros and Cons
    • "The ease of adding additional servers is valuable. We have a portal that we can go into to add those new servers, and then outside of that, the overall time that it took for disaster recovery simulation is also good."
    • "They are doing a lot of great things, but I have heard that Zerto is expensive."

    What is our primary use case?

    We use Zerto for disaster recovery. That is our main use for it.

    How has it helped my organization?

    Everybody at the top wants to be able to hear about our disaster recovery timelines. The ability to restore our Practice Management systems several states away in a matter of 45 minutes is phenomenal.

    I love the near-synchronous replication of Zerto. We are based out of Alabama but we have our off-site disaster recovery in Colorado. Being able to have data very quickly over in Colorado is phenomenal.

    Zerto has enabled us to do disaster recovery in the cloud, rather than in a physical data center. Having DR in the cloud is super important for our organization. That is where our business intelligence center lives. Without that data, we do not make money.

    We have used Zerto to help protect VMs in our environment. It has been a huge contributor and has made a world of difference in terms of timelines. It helps spin up our Practice Management systems in a very quick time frame.

    What is most valuable?

    The ease of adding additional servers is valuable. We have a portal that we can go into to add those new servers, and then outside of that, the overall time that it took for disaster recovery simulation is also good.

    What needs improvement?

    They are doing a lot of great things, but I have heard that Zerto is expensive.

    For how long have I used the solution?

    I have been using Zerto for two years.

    What do I think about the stability of the solution?

    I would rate it nine out of ten for stability because we had one virtual machine that was not backing up properly, but we did work with support. We got phenomenal support. They helped us fix it.

    What do I think about the scalability of the solution?

    I like the scalability. Because we are in the acquisition space, we wanted adaptability. As new engineers are coming in and adding more to our data center, they can go through and they can just add it to Zerto. That is a part of their process. 

    How are customer service and support?

    They are fantastic. I would rate them a ten out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We had a different platform previously, and we swapped it with Zerto about two years ago. 

    We had Commvault. We were not getting consistent backups. We were not getting consistent disaster recovery. Each of our simulations did not match up, and nothing made sense.

    I would rate Zerto a ten out of ten in terms of speed of recovery versus other solutions. 

    How was the initial setup?

    It was super easy. We did partner with Verinext to come in and help implement it, so the swapover was instantaneous. It was super quick.

    Our experience with Verinext was fantastic.

    What was our ROI?

    We have seen an ROI. We had an outage in our data center, and we were able to use Zerto to spin up in Colorado to be able to continue to operate, which is multi-million dollars at 450 animal hospitals.

    What's my experience with pricing, setup cost, and licensing?

    I have heard that it is expensive, but that is not my world.

    Which other solutions did I evaluate?

    N-able was a solution we looked at, but it did not fit our needs. We had previously been using Commvault, and then we found Zerto. Our solutions partners were the ones that recommended it to us. After we saw what it was able to do, we made the swap.

    What other advice do I have?

    If someone is considering Zerto, I would advise them to go ahead and swap to Zerto. I would share my entire experience with it with them and how it has been phenomenal for us.

    I would rate Zerto a ten out of ten because of the recovery time.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Trilok Khanna - PeerSpot reviewer
    Lead Consultant at a tech consulting company with 10,001+ employees
    Consultant
    Mar 6, 2024
    A user-friendly UI, helps reduce recovery time, and DR testing
    Pros and Cons
    • "The user interface is very user-friendly."
    • "It would be beneficial if Zerto also offered integration with other cloud management platforms, such as VMware Aria Automation."

    What is our primary use case?

    Our environment primarily integrates Zerto with VMware. This includes offering Zerto's self-service portal, which integrates seamlessly with Cloud Director. Additionally, we have Zerto integration at the vCenter level in situations where we don't use Zerto Cloud Manager and its self-service portal. This variety reflects the different use cases within our current processes. Since Zerto is our primary offering for disaster recovery solutions, we tailor the implementation based on customer needs.

    We implemented Zerto to safeguard our private cloud infrastructure workloads. While disaster recovery is its primary function, we also leverage Zerto for data migration.

    How has it helped my organization?

    Our RPO with Zerto is under five minutes. The RPO time is dependent on the bandwidth. 

    We have asynchronous replication with Zerto.

    Zerto integrates well with Asynchronous Continuous Delivery tools. However, unlike SRM, Zerto offers protection during workflow rollbacks. This rollback functionality, along with its centralized reporting and UI management, makes Zerto an attractive solution.

    Zerto offers a cloud-based disaster recovery solution, eliminating the need for physical data centers. In this instance, we leveraged Zerto to protect a private cloud workload running VMware and ensure its seamless recovery in Microsoft Azure. Disaster recovery in the cloud is crucial. As part of the private and hybrid cloud infrastructure team, I'm involved with a service in our catalog that runs workloads in a private cloud but configures disaster recovery primarily for the public cloud, Azure in our case. This is important for both the customer and the organization that provides the service.

    Zerto offers significantly faster recovery times compared to SRM. SRM's recovery process involves multiple steps, requiring a detailed checklist to ensure the correct sequence is followed within protection groups and recovery plans. This complexity is a common issue with other data recovery products. Ideally, any product, not just from a design perspective but also from implementation and operation, should be user-friendly. It should be intuitive and easy to operate to achieve its intended purpose. This is a key reason we chose Zerto over other data recovery solutions.

    Migrating data with Zerto is incredibly easy. It performs a continuous replication of our data in the background, even while our primary server is running. This live replication ensures all changes are captured before the server is shut down. In other words, it includes everything, resulting in a seamless migration process. Triggering the migration is also straightforward. We simply need to choose whether it's a move operation or a scale-over operation.

    It helps reduce downtime during migrations. While there might be a brief interruption when workloads are shut down, there's no data loss. However, downtime for disaster recovery depends on the specific application's RPO. RPO isn't a fixed value; it varies based on how much data loss an application can tolerate.

    It helps to reduce our overall DR testing. The solution is designed so that we can trigger the app or a move operation within three steps. Making it easier and quicker for the administrator or customer that is working on it.

    Zerto's user-friendly interface simplifies operation and management, allowing us to minimize the number of people involved in overall backup and DR management.

    What is most valuable?

    The user interface is very user-friendly. Additionally, the journaling feature allows users to restore their progress to any point in time. This is a valuable feature, especially since similar products, like SRM and SCX, don't offer this functionality. In my opinion, this journaling capability makes Zerto unique.

    What needs improvement?

    Zerto integrates with vCloud Director to protect workloads deployed there. However, it would be beneficial if Zerto also offered integration with other cloud management platforms, such as VMware Aria Automation. For example, Site Recovery Manager recently introduced integration with VMware Aria Automation, allowing the protection of workloads deployed through Aria Automation. This functionality, including site recovery management, is currently not available in Zerto. Zerto's strength seems to lie specifically in its VMware capabilities, which could be an area for improvement.

    Another point to consider is the potential for Zerto drivers to cause issues in ESXi environments. In some cases, users have reported problems and discovered that the Zerto drivers are not verified by VMware. While HPE is a technical alliance partner for Zerto, improved collaboration between VMware and Zerto regarding driver validation would be valuable. This information seems to be missing at the moment. We are currently in touch with our technical account manager to clarify this.

    For how long have I used the solution?

    I have been using Zerto for over five years.

    What do I think about the stability of the solution?

    Most Zerto issues we experience are at the ESXi level, likely due to the Zerto drivers. However, these issues are not currently impacting our work.

    What do I think about the scalability of the solution?

    Zerto is scalable.

    How are customer service and support?

    The technical support is quick.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I also use SRM but I believe Zerto is better because it's easier to integrate with other systems. While SRM also offers integration for workload protection through VMware Aria Automation and a SIM connection application similar to replication, it may have some limitations. For instance, Zerto might require an agent to communicate with the source system, which could be a disadvantage. This suggests that there might be features offered by other vendors that Zerto could incorporate to improve its functionality.

    How was the initial setup?

    The initial deployment is straightforward. Zerto has introduced an appliance, making deployment even easier by removing the need for patching and object installation.

    One member of our deployment team is needed for the deployment.

    What about the implementation team?

    As a Zerto partner, we do all the deployments for our customers and provide comprehensive training.

    What other advice do I have?

    I would rate Zerto nine out of ten.

    I recommend that new users take advantage of any training videos and documentation offered by Zerto to familiarize themselves with all the features and how to use them.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Accountant at TEE TEE
    Real User
    Feb 27, 2024
    Helps our organization block threats, is user-friendly, and effective in storage
    Pros and Cons
    • "Zerto is truly inspiring."
    • "The performance was generally good, but occasional lag disrupted the flow, leaving room for improvement."

    What is our primary use case?

    I use Zerto to store and protect my files. Whether I'm working on a project or just need to access old files, Zerto ensures everything is safe. This makes it very convenient, as I can easily access any information I need with just a single click.

    How has it helped my organization?

    Zerto is effective at blocking unknown threats and attacks. We might consider using it on the business website as well, but it's important to understand how it might impact our operations. It helps with blocking threats, which is certainly valuable. So, in terms of its effectiveness, I'd say it's close to 99% guaranteed.

    Zerto has helped our organization block threats, is user-friendly, is effective in storage, and inspires users.

    Zerto's Cloud disaster recovery is impressive, and recovering most of our data can be relatively straightforward. However, it requires careful planning and understanding. Navigating the recovery site is crucial, so ensure we read and comprehend the instructions thoroughly before clicking anything. This way, we'll know which box to choose and where to click to achieve our desired outcome.

    It is easy to migrate data using Zerto.

    It helps reduce downtime.

    It has helped reduce our disaster recovery time. Before Zerto, we needed ten people for disaster recovery and now with Zerto, we are down to three. 

    What is most valuable?

    Zerto is truly inspiring. Sometimes, when I provide information and receive it back, it can be remarkably refreshing and motivate me to get the most out of it. There might be instances where I initially think something isn't applicable, but then I try it out and say "wow" as I realize I am getting something positive from it. it becomes quite inspiring and brings out my best creative potential. Witnessing these features makes me naturally want to explore and create more.

    What needs improvement?

    The performance was generally good, but occasional lag disrupted the flow, leaving room for improvement.

    For how long have I used the solution?

    I have been using Zerto for four months.

    What do I think about the stability of the solution?

    While Zerto is stable, it can sometimes be slow to retrieve the data we need.

    What do I think about the scalability of the solution?

    Zerto is scalable.

    Which solution did I use previously and why did I switch?

    We used to complete tasks manually, which consumed a lot of manpower, before adopting Zerto.

    What's my experience with pricing, setup cost, and licensing?

    Zerto is affordable.

    What other advice do I have?

    I would rate Zerto a nine out of ten.

    No matter what we choose to do, there will always be potential positives and negatives. When aiming for the best outcome, focus on visualizing success and avoid dwelling on negativity. However, even while striving for the positive, acknowledge that occasional setbacks like technology issues or unexpected problems might occur. Don't get discouraged in the present; trust that Zerto will ultimately lead to something beneficial and fulfilling.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Google
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    reviewer2266905 - PeerSpot reviewer
    Lead Systems Engineer at a financial services firm with 51-200 employees
    Real User
    Oct 19, 2023
    Good for protecting VMs, has useful, near-synchronous replication and helpful documentation
    Pros and Cons
    • "The time it takes to fail a server over to DR has been great."
    • "There are a lot of features that it has that we don't use since we are on prem."

    What is our primary use case?

    I use Zerto for disaster recovery. 

    How has it helped my organization?

    The time it takes to fail a server over to DR has been great. We've seen a reduction in time spent. We can do it in minutes. Being able to go back to certain snapshots, to failover to another location, and then go back to specific snapshots is quite useful. We can roll back easily. 

    What is most valuable?

    The off-site replication is excellent. We have workloads that aren't DR-aware. Being able to replicate it to other data centers is great. We don't have another way to do it, currently. 

    The near-synchronous replication is good. You get five-second data points. It's not something we advertise to our customers, the developers, however, we've had instances where we needed to go back two hours, prior to a file being deleted, and it's helped. 

    We're protecting our VMs with Zerto. It's positively affected our RPOs. It meets the objective. It's the only way we can have a solution for certain applications where we send an entire application to another data server. 

    What needs improvement?

    It's a great product. There are a lot of features that it has that we don't use since we are on prem. We strictly use it for DR between our data centers. There are a lot of cloud plugins that they have that we don't use. Our use case is limited. It does everything we need it to.

    For how long have I used the solution?

    I've been using the solution for probably four or five years. 

    What do I think about the stability of the solution?

    The stability of Zerto is good. We didn't have any issues. Our biggest challenge was trying to get to the clients and I was waiting on an upgrade path - from Windows to Linux. Now there is an upgrade path. Honestly, that has been the biggest challenge we've had for five years. 

    What do I think about the scalability of the solution?

    The scalability of Zerto is good. You can easily protect other clusters and VRAs. It's very flexible.

    Our current environment has 45 VRAs in each cluster. We have two replica pairs, two sites that mirror each other. 

    In total, we have 70 ESX hosts.

    How are customer service and support?

    Technical support is great. They've shown us many things about the manager that we didn't know about. Every time I call, I take notes. They are very knowledgeable and the knowledge-based articles on the site are also helpful. Even if I thought something was broken, they've always managed to fix it. 

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We used to use VMware's SRM. With SRM, for us, it was overly complex. We used an array-based replication with SRM. We had issues where the storage team would go to do work on the array and they would fail the machine over and it wouldn't be right. We would have outages. Every time we did a failover it was a process and we would be missing rules.

    This is not array-based and we can test our failover in a sandbox without taking the system down. 

    How was the initial setup?

    The initial deployment was easy. We deployed VRAs to the host from the manager. It works very well. The amount of VRAs you have to deploy and the amount of time it takes is minimal. It took us about an hour. 

    What was our ROI?

    I can't speak to if the company has witnessed any ROI. 

    What's my experience with pricing, setup cost, and licensing?

    I don't follow the licensing. It was bought for us and we use it. 

    Which other solutions did I evaluate?

    We evaluated SRM and a few others. I can't remember which ones we tested. We've been on Zerto since version six. 

    The selling point for us, coming from SRM, is that SRM was tied to vCenter. We had to pay attention to versions and there were a lot of ways you had to make sure the versions were correct and it was overly complex for what we needed. We simply needed to replicate a virtual machine and that was it. Zerto stood out as it was easy.

    What other advice do I have?

    I'd recommend the solution to others. I'd rate the solution ten out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free HPE Zerto Software Report and get advice and tips from experienced pros sharing their opinions.
    Updated: August 2026
    Buyer's Guide
    Download our free HPE Zerto Software Report and get advice and tips from experienced pros sharing their opinions.