We use Zerto for data and disaster recovery replication.
Senior Vice President and Chief Information Technology Officer at a healthcare company with 1,001-5,000 employees
Always works, is good for our business use case, and is easy to set up
Pros and Cons
- "The customer service and support are very good. Every time we have problems, they're ready to help us."
- "There is room for improvement in the upgrades."
What is our primary use case?
How has it helped my organization?
From time to time, we have to go look at the DR environment. Every time we go there, Zerto application always works. That's a benefit.
Zerto's near-synchronous replication works. The value for our business case is okay.
Zerto's near-synchronous replication is important for healthcare, but not as much because we have time to recover data.
Zerto helped protect VMs in our environment, just for the DR.
Our RPOs are not very aggressive. So, Zerto works just fine for us.
What is most valuable?
It's very easy to set up. Up until now, even with an old version, it always worked fine.
What needs improvement?
There is room for improvement in the upgrades. We are planning an upgrade now, and it seems that it's not straightforward.
In future releases, I look forward to the security feature.
Buyer's Guide
HPE Zerto Software
May 2026
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,311 professionals have used our research since 2012.
For how long have I used the solution?
We have been using Zerto for more than five years.
What do I think about the stability of the solution?
Stability is very good. We have complaints about stability.
What do I think about the scalability of the solution?
We haven't had issues with scalability. When we add VMs, we just buy additional licenses.
How are customer service and support?
The customer service and support are very good. Every time we have problems, they're ready to help us.
They're always available and very knowledgeable.
They need to be on-site. That would make them a ten on ten.
Which solution did I use previously and why did I switch?
We have only used Zerto.
How was the initial setup?
It was very easy to deploy. There wasn't a lot of configuration needed to get the syncing working.
It is an on-premises deployment.
What about the implementation team?
We used HPE Services. Our experience with them was very good.
What was our ROI?
We have seen ROI. Several times, we needed to recover, and we were able to go to Zerto.
What's my experience with pricing, setup cost, and licensing?
The pricing, setup, cost, and licensing are comparable to other solutions. Zerto is not more cost-effective.
Which other solutions did I evaluate?
We looked at Veeam. They're very similar. We already had the skills for Zerto, so we decided to stay with it.
We decided to stay because we have not had any problems with it, and moving to another solution doesn't make sense for us.
What other advice do I have?
I would rate it an eight out of ten. The version we have doesn't have security yet, so maybe the next version will get a ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at a comms service provider with 10,001+ employees
Good migration capabilities, fast and reliable
Pros and Cons
- "The migration capabilities are very good."
What is our primary use case?
We plan to use Zerto for migrating our external customers from their private data centers to our data center and Zerto's application services or other cloud services.
How has it helped my organization?
Zerto has improved our migration capabilities. Before Zerto, we used other applications, but they had some limitations in terms of platform compatibility. With Zerto, we have platform freedom and can migrate any customer to our data center.
What is most valuable?
The migration capabilities are very good. The platform flexibility allows us to migrate customer resources and virtual machines from any platform, like Hyper-V or VMware, and it's fast and reliable.
For how long have I used the solution?
We're in the process of a proof of concept. It's been about three or four months.
What do I think about the stability of the solution?
The stability is strong and reliable.
What do I think about the scalability of the solution?
It's scalable.
How are customer service and support?
We will provide support with the help of HPE or Arlanje. We are just preparing that model.
The customer service and support are very helpful. Whenever we ask something, they respond very fast and quick. Their technical knowledge is really good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Zerto is faster and more reliable. In the POC process, we compared it with other technologies and brands, and Zerto is very nice.
We compared it to Veeam.
We still use our previous solution. In fact, we are not replacing that solution. We are just enriching our replication products with Zerto.
Zerto is more user-friendly.
How was the initial setup?
It was easy and fast. The point is, it's really easy.
What about the implementation team?
We used a consultant. The experience was very nice. They were very helpful.
What was our ROI?
It's very new for us, so we don't have that information yet.
Which other solutions did I evaluate?
We evaluated Acronis, Veeam, and Commvault. We chose Zerto for two reasons.
- First, our customers want it. They always ask if we do replications with Zerto.
- Second, we compared it with other products.
Zerto is user-friendly, fast, and reliable. We wanted to improve our replication cycle.
It's also platform-free. I can migrate resources from my customers' on-premises data centers, public clouds, and other cloud service providers' data centers to my data center. That's the biggest advantage for us.
What other advice do I have?
Up to now, I would give it an eight out of ten. It's platform-free, which is the most important thing for us.
It's also easy to use, fast, reliable, and the replication process is really nice.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
HPE Zerto Software
May 2026
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,311 professionals have used our research since 2012.
Senior Systems Management Analyst at a healthcare company with 10,001+ employees
Used to move servers and VMs between data centers
Pros and Cons
- "We use the solution to move servers and VMs between data centers."
- "You can back up VMs but can't back up individual objects, like email objects, which could be improved."
What is our primary use case?
We're using Zerto to move services between our on-premises data centers and Azure environment.
How has it helped my organization?
Zerto has really helped us streamline migrations to new hardware or other data centers.
What is most valuable?
We use the solution to move servers and VMs between data centers. Thankfully, we don't have to use it a lot for DR.
I love Zerto's near-synchronous replication. It's better than other applications that we tried. This near-synchronous replication is super important to our organization because we don't want to lose any data.
We're now trying to do disaster recovery (DR) in the cloud with Zerto. We haven't had any real use cases, but we're piloting it. It's pretty important to our organization to have DR in the cloud because we're in a very rural area where we don't have a lot of redundancy. So, it's important to have the scalability of Azure where we don't have it.
We use Zerto to help protect VMs in our environment, which is our primary use case. Our RPOs are pretty short. We can roll over a data center in 30 to 60 minutes if we have to. It's pretty quick, and we could turn everything around.
We looked at VMware's SRM but decided not to go with it.
We chose to use Zerto because the RTOs and RPOs were a lot faster with it.
Compared to other solutions, Zerto is really easy to use, and its interface is really nice. It's really easy to set up the replication groups in Zerto.
What needs improvement?
We're struggling a little bit now with the appliance migration with version ten.
Zerto could make some small improvements with some of the newer features. You can back up VMs but can't back up individual objects, like email objects, which could be improved.
For how long have I used the solution?
I have been using Zerto for about seven years.
What do I think about the stability of the solution?
The solution's stability is very good. We haven't had any stability issues with Zerto.
What do I think about the scalability of the solution?
Zerto can go bigger than our environment, so I think it has good enough scalability.
How are customer service and support?
The solution's technical support is pretty good. Since we haven't had a lot of issues with the tool, we don't really use the support much. The cases we've opened have been resolved quickly by the support team. The support team seems knowledgeable and quick.
I rate the solution's technical support an eight or nine out of ten.
How would you rate customer service and support?
Positive
What about the implementation team?
We have Zerto deployed in our on-premises data centers and for Azure VMware and Azure native so that we can switch between them. The solution's deployment is really easy. You just deploy the main tool and then tie it into your virtual environments.
What's my experience with pricing, setup cost, and licensing?
Zerto's pricing was not that bad. I think it's gone up since we went live and added the cloud options now that we are an enterprise. The solution is expensive, but it's worth the price.
What other advice do I have?
We use both public and private clouds to deploy the solution.
Overall, I rate the solution an eight or nine out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Analyst at a manufacturing company with 51-200 employees
Fast disaster recovery, seamless integration, and good protection
Pros and Cons
- "I love the seamless data integration between on-premises and cloud environments. Fast disaster recovery is also valuable."
- "Their support can be faster."
What is our primary use case?
I use Zerto for ransomware resilience and data recovery.
How has it helped my organization?
Zerto has improved my organization by allowing us to replicate individual VMs or groups of VMs. It allows flexible protection and recovery of data. It is also easy to integrate with other solutions.
It has had a positive effect on our recovery time. It is very fast.
Zerto is easy to use. As long as you have the technical know-how, it is easy to use.
The near-synchronous replication is good. It ensures data availability and fast data recovery. I love that. We use Zerto to replicate the VMs from one site to another, ensuring data availability, protection, and disaster recovery.
Zerto has had a good effect on our RPOs. There is continuous protection and availability of data because it is all automated.
It is very fast. It has had an effect on our RTOs. It has reduced our downtime by 20%.
Zerto offers a comprehensive solution for data recovery and protection. It has saved us a lot. It has saved about 30% of the time.
Zerto has a user-friendly interface and intelligent dashboard. It is easy to manage. It has saved about 40% of the time.
We have had a positive impact on our IT resiliency strategy. Continued data protection and automated DR have been very helpful.
Zerto has simplified our compliance with industry regulations.
What is most valuable?
I love the seamless data integration between on-premises and cloud environments. Fast disaster recovery is also valuable.
I also love that it provides real-time and historical analytics.
It simplified my work. It has a user-friendly interface. It is easy for me to create my views in the dashboard. It makes work easy for me.
What needs improvement?
I am enjoying it so far, and I am happy with its capabilities, but it is expensive.
Their support can be faster.
For how long have I used the solution?
I have been using Zerto for three years.
What do I think about the stability of the solution?
It is stable. I have been using Zerto for three years, and my company had been using it before I joined. It is stable. I would rate it a nine out of ten for stability.
What do I think about the scalability of the solution?
Its scalability is good. Zerto can meet the needs of any business.
We use it in multiple departments and at multiple sites. There are ten people who use Zerto. They are strictly admins.
How are customer service and support?
My experience has been positive. They are always trying to help.
I would rate their support an eight out of ten because we sometimes do not get a fast response.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used the Microsoft Azure solution, but I could not get the fastness, scalability, and ease of management that I wanted. I was looking for these capabilities, and that is why I went for Zerto.
Zerto is a better solution, but it is expensive. Zerto is a bit faster than other solutions. Other ones have automated disaster recovery, but Zerto is faster.
How was the initial setup?
It is deployed on the cloud. Its deployment was straightforward. It took about three hours. Three people were involved in its deployment.
Like every other software, it does require some maintenance from time to time, but it is not much.
What was our ROI?
We have seen an ROI. Whatever we do, we are getting a fast result. It is always an advantage for the business. Zerto has had a positive effect. I do not have the metrics, but it has saved us a substantial amount.
What's my experience with pricing, setup cost, and licensing?
It is expensive.
What other advice do I have?
I would recommend Zerto to anyone who wants fast disaster recovery and protection. It has most of the features that people are looking for.
I would rate Zerto a nine out of ten.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
It engineering manager at Southern Veterinary Partners
Phenomenal recovery time, good scalability, and fantastic support
Pros and Cons
- "The ease of adding additional servers is valuable. We have a portal that we can go into to add those new servers, and then outside of that, the overall time that it took for disaster recovery simulation is also good."
- "They are doing a lot of great things, but I have heard that Zerto is expensive."
What is our primary use case?
We use Zerto for disaster recovery. That is our main use for it.
How has it helped my organization?
Everybody at the top wants to be able to hear about our disaster recovery timelines. The ability to restore our Practice Management systems several states away in a matter of 45 minutes is phenomenal.
I love the near-synchronous replication of Zerto. We are based out of Alabama but we have our off-site disaster recovery in Colorado. Being able to have data very quickly over in Colorado is phenomenal.
Zerto has enabled us to do disaster recovery in the cloud, rather than in a physical data center. Having DR in the cloud is super important for our organization. That is where our business intelligence center lives. Without that data, we do not make money.
We have used Zerto to help protect VMs in our environment. It has been a huge contributor and has made a world of difference in terms of timelines. It helps spin up our Practice Management systems in a very quick time frame.
What is most valuable?
The ease of adding additional servers is valuable. We have a portal that we can go into to add those new servers, and then outside of that, the overall time that it took for disaster recovery simulation is also good.
What needs improvement?
They are doing a lot of great things, but I have heard that Zerto is expensive.
For how long have I used the solution?
I have been using Zerto for two years.
What do I think about the stability of the solution?
I would rate it nine out of ten for stability because we had one virtual machine that was not backing up properly, but we did work with support. We got phenomenal support. They helped us fix it.
What do I think about the scalability of the solution?
I like the scalability. Because we are in the acquisition space, we wanted adaptability. As new engineers are coming in and adding more to our data center, they can go through and they can just add it to Zerto. That is a part of their process.
How are customer service and support?
They are fantastic. I would rate them a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We had a different platform previously, and we swapped it with Zerto about two years ago.
We had Commvault. We were not getting consistent backups. We were not getting consistent disaster recovery. Each of our simulations did not match up, and nothing made sense.
I would rate Zerto a ten out of ten in terms of speed of recovery versus other solutions.
How was the initial setup?
It was super easy. We did partner with Verinext to come in and help implement it, so the swapover was instantaneous. It was super quick.
Our experience with Verinext was fantastic.
What was our ROI?
We have seen an ROI. We had an outage in our data center, and we were able to use Zerto to spin up in Colorado to be able to continue to operate, which is multi-million dollars at 450 animal hospitals.
What's my experience with pricing, setup cost, and licensing?
I have heard that it is expensive, but that is not my world.
Which other solutions did I evaluate?
N-able was a solution we looked at, but it did not fit our needs. We had previously been using Commvault, and then we found Zerto. Our solutions partners were the ones that recommended it to us. After we saw what it was able to do, we made the swap.
What other advice do I have?
If someone is considering Zerto, I would advise them to go ahead and swap to Zerto. I would share my entire experience with it with them and how it has been phenomenal for us.
I would rate Zerto a ten out of ten because of the recovery time.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions architect at Kyndryl
Is user-friendly, saves us time, and costs
Pros and Cons
- "Zerto's most valuable features include its user-friendly interface, multi-tenancy capabilities, and near-zero downtime recovery."
- "We encountered some issues during Active Directory recovery."
What is our primary use case?
We utilize Zerto as part of our disaster recovery toolset. We employ a multi-tiered model, catering to a select group of customers, primarily hospital clusters. These customers maintain on-premise networks with cloud-based disaster recovery. In this managed service offering, we leverage Zerto to facilitate their cloud recovery.
How has it helped my organization?
The replication is quick. We encountered some challenges replicating the data during the first full copy. Since we weren't using Zerto, I suspect the bandwidth requirements for replication were a bottleneck for us. However, once the initial copy was complete, the process became seamless. The recovery was near zero after the first replication. Zerto worked perfectly.
We implemented Zerto because it supports a multi-tenant model, which was a critical requirement for us. We have five tenants located on-premises across five different data centers. However, we only have a single disaster recovery site in the cloud. Zerto's solution enabled us to consolidate our disaster recovery needs. Previously, managing five separate data protection solutions for each data center and five different cloud recovery subscriptions would have been incredibly expensive. Zerto significantly reduced our costs. Additionally, Zerto provides a single-pane-of-glass dashboard, allowing us to manage our infrastructure efficiently and effectively. This comprehensive view offers full control over our applications and complete visibility into all our tenants. As an infrastructure manager, I believe these features are the most valuable contributions Zerto has made to our organization.
Zerto has helped save around 30 percent of our time.
Zerto has helped achieve significant cost savings.
In the VMS portal, we had a relatively small amount of data overall. We also had multiple tenants, each with a maximum of 20 to 30 virtual machines on-premises. These VMs weren't particularly large. As a result, recovery was quick, typically taking less than a minute. My Recovery Time Objective would be less than a minute for any VM, even for a complete migration of all on-premises VMs to the cloud.
While I wasn't privy to the details of the client's previous DR solution before implementing Zerto, our discussions revealed significant time savings with Zerto's recovery process. Compared to their prior on-premises DR approach, Zerto offers a substantial reduction in recovery time – at least 15 to 20 minutes faster. This improvement stems from eliminating the need to coordinate with personnel and the time required for on-premises recovery procedures at their dedicated DR site. Previously, they relied on manual, on-premises to on-premises recovery, which inherently took longer. However, a direct comparison between their old solution and Zerto wouldn't be entirely accurate. Zerto offers significant efficiency gains, boasting up to 200 percent improvement.
Migrating data through Zerto is straightforward with careful planning. Our first experience involved Zerto's support throughout the process. While initially challenging due to our lack of experience, we were able to navigate the initial setup. One hurdle we faced was optimizing network traffic for the initial data replication from on-premises to the cloud. However, we embraced the learning curve, documenting everything as we gained control of the environment. This ensured a smooth integration for subsequent tenants. While the first migration presented some difficulties, as is to be expected, Zerto's excellent support made the process manageable. Their responsiveness in explaining and resolving issues made it a positive experience overall.
The RPO was very close to zero, meaning there was minimal data loss between replications. However, this could be impacted by the specific database being hosted and other factors. For application servers or virtual machines replicated on-premises to the cloud, I believe there was negligible lag or delay, assuming no network issues. Bandwidth and network traffic did play a role – we observed instances of slower RPO due to traffic spikes or network events. However, with Zerto providing the recommended data bandwidth, we encountered minimal challenges. In most cases, I'd say 90 percent of the data was synchronized almost constantly. The only exception was when network issues arose.
Our data center experienced an issue, necessitating a disaster recovery procedure. Fortunately, data loss seems minimal, and the impact on our clients appears negligible. This is partly due to the managed service we provide for a tenant, who fortunately didn't perceive any significant data loss. The success of the recovery is also attributed to our user-friendly, always-in-sync system. Upon receiving alerts and notifications, we promptly informed the client, who then quickly authorized the recovery process. From our perspective, the recovery went smoothly with minimal challenges. In the actual scenario, we believe data loss was negligible. While some data loss might have occurred technically, it wasn't significant enough to cause any noticeable impact on the client. It's important to note that our monitoring team maintained complete control of the situation, allowing for swift decision-making and a speedy recovery.
In a data recovery scenario, we'll still have our database administrator, Linux administrator, storage administrator, and Zerto operator available. While Zerto can automate disaster recovery and VM restoration, it's important to remember that it's not a foolproof solution. Even though Zerto streamlines the process, a well-prepared organization will always maintain backups and ensure a dedicated team is in place for data recovery. Zerto doesn't reduce the number of personnel involved; rather, it enhances their productivity by freeing them up for other tasks during a recovery event. During a recovery, it's still recommended to have everyone on call. While Zerto handles most recoveries, there may be situations where manual intervention is necessary. By being fully prepared, our organization can effectively address any data recovery situation.
It is easy to manage and monitor the DR plans using the Zerto GUI.
What is most valuable?
Zerto's most valuable features include its user-friendly interface, multi-tenancy capabilities, and near-zero downtime recovery. Zerto is easy to learn and use, even for those with limited technical experience. Additionally, Zerto's failover testing functionality allows us to run tests in real time without impacting production systems.
What needs improvement?
We encountered some issues during Active Directory recovery. When we implemented Active Directory, we provided feedback to Zerto regarding the challenges of recovering AD from the on-premises environment to the disaster recovery site. Unlike other virtual machines, AD recovery presents unique difficulties due to its active-active nature. It's unclear whether these challenges stem from Zerto itself or limitations within Microsoft Active Directory. However, in our experience using Zerto for AD recovery compared to other technologies, we faced data discrepancies that necessitated workarounds to bring AD online at the DR site.
Certain applications we migrated from production relied on Active Directory authentication. To ensure successful application functionality at the DR site, a functional AD environment was a prerequisite to application migration. Therefore, our initial step involved copying and guaranteeing a running AD instance on the DR side before application recovery.
However, upon attempting application authentication on the DR side, data inconsistencies prevented successful authentication. To address this, we created an isolated clone of the AD environment and conducted tests. Through trial and error, we were able to develop workarounds to resolve the issue. Notably, these challenges were specific to Active Directory; other VMs didn't exhibit similar problems.
For how long have I used the solution?
I have been using Zerto for over 3 years.
What do I think about the stability of the solution?
Zerto has been very stable for us. We do apply patch releases and upgrades whenever necessary to ensure continued stability. Fortunately, we haven't encountered any major bugs or issues that would cause significant downtime, unlike what we've experienced with some other tools. Zerto has been a reliable choice for us.
I would rate the stability of Zerto 9 out of 10.
What do I think about the scalability of the solution?
I would rate the scalability of Zerto nine out of ten.
How are customer service and support?
The technical support is fantastic. They offer same-day assistance, and their documentation is clear and comprehensive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before implementing Zerto, the client's disaster recovery relied on an on-premises to on-premises failover strategy. Seeking a cloud-based solution, they chose Zerto to leverage its expertise in this area.
We previously used another tool for DR orchestration. While Zerto can also perform recoveries, it focuses on virtual machines and doesn't extend to the operating system or database level for starting and stopping applications within those VMs. Despite these limitations, Zerto excelled in its support. The Zerto team provided excellent assistance whenever we faced challenges, joined calls to help us troubleshoot, and offered clear timelines for resolving issues. Their documentation was also thorough. In contrast, the previous DR tool lacked comparable support and documentation. This stark difference in support quality is why we favored Zerto and ultimately removed the other tool from our project. Currently, we rely solely on Zerto for our existing tenants, and we plan to continue using it for future ones as well.
How was the initial setup?
We encountered some challenges during the initial setup. Zerto offers several data replication options, I believe 2 or 3. These include copying data to our hard drive or storage box, copying it to the DSR site, and replicating it over the network. However, only network replication worked for us.
The issue might have been related to bandwidth requirements. It's possible that either Zerto itself or our network infrastructure wasn't up to par. We faced some challenges during that initial phase.
However, after the initial setup and the application of delta copying, which happens daily, we rarely experienced any replication issues. Most of the time, network glitches and fluctuations caused brief disconnections, but overall, replication ran smoothly.
We went into the Zerto deployment with a clean slate. Both team members were new to Zerto, so we were all learning as we went. This initial deployment was challenging, but it gave us valuable hands-on experience. Once we had a firm grasp of the environment, onboarding subsequent tenants became seamless. We developed a clear plan and approach, which streamlined the process for future deployments. Technically, the challenges weren't ongoing. The main hurdle was understanding how to integrate Zerto with our existing infrastructure. While that initial learning curve was steep, Zerto's excellent support helped us navigate it successfully.
The deployment time for Zerto varies depending on the complexity of your environment. More complex environments will require a longer replication process. However, on average, we can onboard a new customer within 1 month. This timeframe encompasses the entire process, from the initial planning phase to the deployment of up to 30 VMs within a tenant.
Our project involved 2 separate IT teams at 2 different locations. One team acted as the managed service provider, while the other represented the client side. The client-side team, located on-premises, provided us with essential information about their data centers. This included details on virtual machines, such as their size, quantity, and basic data collection metrics. They also helped us identify their storage requirements. Based on this information, we planned our cloud storage procurement and other necessary actions. The project team comprised approximately 10 to 15 people, including project managers, IT personnel, storage specialists, network engineers, and development experts.
What other advice do I have?
I would rate Zerto 10 out of 10.
Our organization uses Zerto to manage the replication of data centers from 7 on-premises locations to the IBM cloud for our midsize clients.
Our environment consists of VMware, data storage, and a network, with Zerto deployed for disaster recovery. While VCDM and VMware are managed by our cloud provider, we maintain 5 additional technologies with a team of 8 people.
We experienced a brief on-premises outage. Fortunately, we were able to recover quickly using Zerto. The software triggered an alert, notifying our monitoring team. These features proved to be very helpful. Additionally, we were able to promptly contact our clients and explain the situation. They responded quickly and effectively, minimizing the impact on their end. Our clients were pleased with the response.
I recommend Zerto to others.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
IBM
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Analyst III at St. Luke's
Helped us streamline our DR testing and notably reduce associated downtime
Pros and Cons
- "The replication works really well. We perform multiple tests a month and annual tests for our tier-one and many of our tier-two apps... Migrating systems as a failover rollback or a system move are two of the functions that I like the most."
- "When building out a VPG and doing the machine types within Azure, they were not coming across correctly. It would say it had a CPU and memory of a specific type, but it was not accurate... It was a bug and they were working on it."
What is our primary use case?
We use Zerto as our disaster recovery solution for our servers in the multiple data centers we have. It allows us to replicate our servers from one data center to another and perform disaster recovery testing to ensure compliance with our organization's DR requirements.
Our organization wanted a solution for replication, whether for VMs or Azure sites, and the ability to migrate servers or VPGs in case of a disaster or for testing purposes. And we wanted something reliable.
How has it helped my organization?
We're migrating out of one of our older data centers currently, and sending them to either Azure or one of our two VM data centers. We've been working on getting all the servers out of the old data center for a year. Being able to migrate those servers, with the help of the service teams, is one of the best features. Instead of having to do them one at a time, we can build a VPG. That is especially helpful with some of these really large VPGs. We did one a couple of months ago that was 36 terabytes. We were able to migrate that entire VPG at one time, watch it replicate once it was there, and then do the reverse replication. That process has been amazing.
We use Zerto to protect VMs and our RPOs are very solid. The RPO is a little slower for Azure, but that was expected and it was covered in the documentation that Zerto provided. But the RPOs from one VM center to another are solid. The same is true for our RTOs. We have no complaints in that regard at all.
And it will definitely help reduce downtime if we have to migrate from one data center to another due to a disaster (which we have not had to do so far). Downtime would cost us a lot, no doubt. We have not had any major disasters as of yet or problems with spyware or ransomware. But we have had instances where a server was corrupted in one data center and because it was backed up with Zerto, we were able to fail over to the secondary site and get the VPG back up very quickly. From the time that the decision was made that we needed to fail over, it took around 30 minutes. It was very quick, especially compared to trying to troubleshoot and rebuild. Our patients weren't affected.
The platform has also helped us to streamline our DR testing. We're able to do our annual test as quickly as possible, whether it's a failover rollback or a system move. It has made that process much much quicker and a lot less painful.
I've only been in this position for a year, but from what I've heard, DR testing was not a pleasant experience prior to moving to Zerto. They were always having failures and then would have to set up another downtime and test again. With a lot of our applications, those that are tier-ones, we're having to do the DR test at 1 AM or 2 AM. Nobody wants to have to do a four-hour downtime test multiple times.
And not having long downtimes for DR has helped a lot. Our customers and service teams know that we have to do these tests once a year to stay compliant. We plan for a four-hour downtime every time we do a DR test. Very rarely do we need four hours. We block out that time just in case there are issues we didn't expect but we're usually done in under two hours, including failing over, doing the testing, rolling back, and testing again. I don't know if you can actually put a number on not having downtime, in terms of the impact on the service teams, nurses, or patients.
Right now, our DR team is just me and my boss. At one point, there were three people on the team. It says a lot about Zerto when it can be used with a minimal staff for DR. Prior to moving to Zerto, the team had four members. So it was double what it is now.
What is most valuable?
The replication works really well. We perform multiple tests a month and annual tests for our tier-one and many of our tier-two apps. We need to make sure we can quickly and reliably migrate VPGs to the backup data center in a disaster scenario. Migrating systems as a failover rollback or a system move are two of the functions that I like the most.
It's also very simple to use. For example, when we need to move data so that our users can keep collaborating with one another, using Zerto is very simple. Putting the servers into maintenance mode and either moving or testing them for our teams, has worked very well. We have found very few hiccups with any part of the solution, especially with the new version that they released recently.
The near-synchronous replication-also works really well. When you move or have just built a VPG, watching it step through things is great. It's a well-made product. Near-synchronous replication is very important, making sure that it's done properly and that it's complete.
We have Azure data centers. When migrating out of our older data center, if we find that Azure is the best place for those new servers, we have been migrating them there and doing the DR test at the same time. I haven't found any problems with migration to the cloud. For our applications that will work in Azure, Zerto's disaster recovery in the cloud has worked really well.
What needs improvement?
I turned in a ticket a while back when I found a glitch within Zerto. When building out a VPG and doing the machine types within Azure, they were not coming across correctly. It would say it had a CPU and memory of a specific type, but it was not accurate. When I sent that ticket in, the support manager said that it hadn't been found before, but that my report was accurate and that it was a bug, and that they were working on it.
But I've been very pleased with the updates that they put out and the service. I don't have a lot of negative things to say about Zerto.
For how long have I used the solution?
I've been in this position for a little over a year and have been using Zerto during that time.
What do I think about the stability of the solution?
I've never seen it go down. It has been stable and easy to use, which are some of the main reasons we're still with them. We haven't had any large bugs with it. The software seems to be well-tested before new updates go out.
What do I think about the scalability of the solution?
We have it deployed across three on-prem data centers in two different states, plus the two different Azure sites that are also out of state.
We've added a couple of new data centers since I've been in my position and adding them to our Zerto interface was not very difficult. The scalability is good.
How are customer service and support?
Whenever I have had any issues, I have contacted support and they have been knowledgeable. Getting a hold of Zerto's support has been easy. In general, compared to all the other applications that I've ever supported in my career, Zerto has been one of the easiest to contact and actually get help with. I've worked with some vendors that were really difficult to work with.
Overall, Zerto's technical support has been fantastic. When I've had issues, submitting a ticket online is fast. In all but maybe one instance, I had a callback within just a couple of hours. Their support has been awesome.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Our organization migrated away from a couple of other solutions prior to my starting this position. But the disaster recovery manager that I work for has said multiple times that Zerto is the easiest solution and has the most robust features compared to whatever they were using prior.
I know our organization still uses Veeam, but they do so in tandem with Zerto.
What was our ROI?
There is an annual cost for Zerto, but that is something that our director level works through. Our organization, St. Luke's, goes through all vendor contracts looking for the best value. The fact that we have been using Zerto for a few years says that the value must be there compared to other vendors.
Not having to take down our tier-one system for an extended period of time for DR testing is invaluable. You can't put a dollar value on the impact on a patient's life. We need our systems to stay up constantly because they are what keep people alive.
What other advice do I have?
In terms of maintenance of Zerto, we do our monthly reboots of the servers so that they stay up to date with the Microsoft patching. And anytime that Zerto has updates to their software, we make sure that we stay compliant with that. And once every year or 18 months, we update the cert on the servers.
My advice is to look for a product that is easy to use and easy to learn and allows for scalability and DR testing that works well.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Recruiter at Digital Janet
The non-destructive testing enables businesses to test their disaster recoveries without impacting production
Pros and Cons
- "It's good for reliability, timing, and simplification. For reliability, it's a logical construction that behaves productively. It's a critical system where timing and coordination are necessary. It also offers simplicity to design and analyze the system by clearly defining the relationship between events and conditions."
- "Sometimes we require extra storage for Zerto."
What is our primary use case?
We use Zerto to recover cloud services hosted on Azure and AWS and on-prem servers. We also use it to protect VMs. Our company has a small data operation, so we can upload all the data to the server.
How has it helped my organization?
Zerto helps recover documents and protect data. It has excellent security and is easy to set up. We can make multiple backups and replicate different public or private cloud sites. It gives you versatility and confidence. It's because it's easy to manage and configure. There are no challenges using this tool.
We have near-zero data loss, and it has manual recovery checkpoints. We can create frequent recovery checkpoints in business for in-time backups. The second one is automated and non-destructive testing.
The recovery time is very fast. I don't think another tool can deliver a recovery team that fast. When we ran a DR test on Zerto, it migrated quickly and efficiently. It has drastically reduced the time we spend on DR testing. We're less dependent on Hypervisor for storage resources. Our recovery time has been reduced to 30 minutes on average. It depends on the data. Sometimes, it may take only 15 to 20 minutes, but if we're uploading all of the company's data, it will take 35 to 40 minutes.
What is most valuable?
The HR recovery is valuable because I work with the HR manager to recover the HR system first. The data will synchronize with the cloud. I also like Zerto's non-destructive testing, which enables businesses to test their disaster recoveries without impacting production.
It has a user-friendly interface, so we can manage data protection and recovery tasks quickly. It's also cost-effective because it reduces the infrastructure cost. It's easy to integrate. Sometimes, I integrate it by myself when the manager isn't there.
The onboarding is simple because when we're backing up, we have a copy of production running on the secondary side. We have real-time DR, meaning we can automatically remove and replace the data on the server.
It's good for reliability, timing, and simplification. For reliability, it's a logical construction that behaves productively. It's a critical system where timing and coordination are necessary. It also offers simplicity to design and analyze the system by clearly defining the relationship between events and conditions.
What needs improvement?
Sometimes we require extra storage for Zerto.
For how long have I used the solution?
We have used Zerto for five to 10 months.
What do I think about the stability of the solution?
Zerto is highly stable. We've never had any performance issues.
What do I think about the scalability of the solution?
Zerto is scalable.
How are customer service and support?
I rate Zerto 10 out of 10. Sometimes, we encounter errors, my manager talks with the support. They are helpful and always resolve our issues quickly.
How would you rate customer service and support?
Positive
What other advice do I have?
I rate Zerto nine out of 10. I would recommend Zerto. My sister company also plans to implement it. To those considering Zerto, I would suggest using the trial version. The UI seems complex the first few times you use it, but after you work with it a little, it's easy to understand.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Buyer's Guide
Download our free HPE Zerto Software Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2026
Product Categories
Autonomous Operational Resilience Backup and Recovery Cloud Migration Cloud Backup Disaster Recovery (DR) SoftwarePopular Comparisons
Veeam Data Platform
Commvault Cloud
Acronis Cyber Protect
Veeam Data Cloud for Microsoft 365
BDRShield
Cohesity DataProtect
Dell PowerProtect Data Manager
Dell Avamar
VMware Live Recovery
Veritas NetBackup
NetApp Cloud Volumes ONTAP
IBM Storage Protect
N-able Cove Data Protection
Buyer's Guide
Download our free HPE Zerto Software Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Software replication to remote sites during disaster recovery?
- What are the differences between Zerto, VMware SRM and Veeam Backup & Replication?
- When evaluating Autonomous Operational Resilience, what aspect do you think is the most important to look for?
- Why is Autonomous Operational Resilience important for companies?



















