We are using it to back up and replicate our critical infrastructure to allow us to replicate back when we are in a disaster recovery situation or a test.
IT Manager at Nevada Bank and Trust
Easy to use with near-synchronous replication and simpler disaster recovery testing
Pros and Cons
- "Our RPOs and RTOs are now more in line with our other critical systems."
- "The pricing could be a little bit lower."
What is our primary use case?
How has it helped my organization?
When we were in a disaster recovery (DR) test, we could not pull back the data in a timely manner. Zerto allows us to pull the data back in a timely manner. We also can create better RTOs and RPOs. We wanted an RTO of fifteen minutes and we've managed that.
What is most valuable?
To be able to replicate back to production is the most useful aspect of the product. It allows us to do a disaster recovery test and recover within eight hours. I couldn't do that before.
I'm also working with near-synchronous replication. It's very important to be able to keep my production and replication in sync.
I like the idea of Zertos being able to block unknown threats and attacks. In fact, one of my machines had a little encryption on it, and it detected that encryption, and I had to go look at it. It was nothing, in that instance, however, it was a neat feature. We could see that it was definitely looking for encryption and malware on our side.
Our disaster recovery testing is a lot easier and is much better with this product. Our RPOs and RTOs are now more in line with our other critical systems. We're now down to five minutes, well below our original 15-minute RTO goal.
Instead of being up all night, trying to get data back, I would no longer need to stay up all night. I've saved about four hours.
The product is easy to use.
What needs improvement?
I haven't noted any areas of improvement just yet.
I'd like to see a way to do a one-stop shutdown of replication so I know I'm not missing data and can do my DR test.
I'd like to get better recovery point objectives and get more data back from our DR site faster.
The pricing could be a little bit lower.
Buyer's Guide
HPE Zerto Software
June 2026
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,838 professionals have used our research since 2012.
For how long have I used the solution?
I've been using the solution for about two months now.
What do I think about the stability of the solution?
The solution is stable. I have never had any issues.
What do I think about the scalability of the solution?
I have not tried to scale the solution.
I have the solution for multiple locations in one department.
How are customer service and support?
I've had two cases resolved via technical support. They helped me resolve issues I had with the installation. It did take me a few tries to resolve the issues.
Which solution did I use previously and why did I switch?
We have used Veeam in the past. It's pretty good for certain things. However, it was hard to get continuous replication. Zerto is much easier to get that constant replication that we need. In terms of speed, for Veeam, it's about an hour right now across our secondary data center. It's not as fast. We moved to Zerto to get more data back from our DR site faster.
How was the initial setup?
I was involved in the initial setup. The initial setup is easy. Veeam had an easier setup, however, once we got Zerto going, it was easier to scale up and test. It's easier to manage in the long run.
The deployment had a bit of complexity. The problem we had was that the VRAs would not install and we had to turn off some security features. The ESXi server was not well documented.
We set it up in multiple locations in one department.
It took us about three weeks to deploy the solution.
The maintenance is simple. I handle the maintenance myself.
What about the implementation team?
We handled the initial setup in-house internally. I managed the process completely by myself.
What was our ROI?
It's just been a few months. We have yet to see a return on investment.
What's my experience with pricing, setup cost, and licensing?
Zerto is a bit more expensive compared to Acronis or Veeam. That said, for us, the pricing was still reasonable. That said, we couldn't do all of our machines.
Which other solutions did I evaluate?
We also evaluated Nutanix and Acronis.
We chose Zerto since it has very good integration with HPE servers. It's also an industry standard. Many people are using it.
What other advice do I have?
I've never used its immutable copies features. I've just discovered the feature and need to look more into it.
I didn't use the cloud while using this solution. I have used the solution to help me protect VMs in my environment.
I haven't had to migrate data just yet. The solution has yet to help us reduce downtime. It also has yet to help us save time in data recovery situations due to ransomware. We haven't had an incident as of yet. While it's saved time, we haven't been able to test all of our machines and all of our servers yet.
At this point, the solution has not reduced the staff involved in data recovery.
This product augmented what we have in terms of legacy backup solutions. It did not replace anything.
My advice to others is to use Zerto for critical servers and things that need to be watched carefully for malware and encryption.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cloud Engineering Manager at a insurance company with 1,001-5,000 employees
Can replicate data rapidly and cost-effectively and has good role-based access controls
Pros and Cons
- "We can recover both systems on-premises and in the public cloud."
- "I would like Zerto to enhance the continuous backup aspect."
What is our primary use case?
We use Zerto to replicate our gold systems. Gold systems refer to those that require recovery in a disaster recovery environment within 24 hours, with a maximum allowable data loss of one hour. Therefore, the Recovery Time Objective is 24 hours, and the Recovery Point Objective is one hour.
How has it helped my organization?
I would rate Zerto's ease of use a nine out of ten. The setup of virtual appliances required for data replication is straightforward and effortless. Some of the automation and tooling, such as changing IP addresses or running scripts after a disaster recovery process, is also very user-friendly and simple to configure.
Zerto's near-synchronous replication is commendable. Usually, the data is only a couple of minutes behind. Hence, we are not employing synchronous replication, but asynchronous replication proves to be sufficient for our needs. It does not appear to deviate too far out of sync or fall too far behind, thereby effectively maintaining up-to-date data. Near synchronous replication holds significant importance as these systems are our critical business assets.
Zerto has helped us improve our organization by enabling disaster recovery both on-premises and in the cloud. We are transitioning towards cloud-based recovery. Our previous solution, before Zerto, only allowed us to replicate data in our on-premises data center, preventing us from migrating to the cloud. Zerto has unblocked us, allowing us to leverage cloud-based recovery now. We were able to realize the benefits within three to four months. The implementation was relatively quick and completed within a couple of months. Everything tested well.
Zerto enables us to perform disaster recovery in the cloud instead of a physical data center, and this is the reason we made the switch to Zerto.
Having the capability to perform disaster recovery in the cloud is of utmost importance to our organization. We are implementing disaster recovery in the cloud to facilitate the shutdown of one of our data centers.
We use Zerto to protect VMs in our environment.
The speed of recovery using Zerto is good. The automation really helps make the recovery quick and easy.
Zerto's overall impact on our recovery time objectives is positive. It is fulfilling exactly what we needed it to do, making it a valuable tool. Additionally, it proves to be fairly cost-effective and easy to set up and use.
Although we have not experienced an actual disaster, Zerto has been instrumental in aiding our disaster recovery testing. Every year, we conduct a DR test to recover systems, conduct assessments, and validate our processes, and for this purpose, we have utilized Zerto. The results have been outstanding, as Zerto has saved us approximately 500 hours of time annually.
Zerto has automated the recovery process by utilizing those playbooks and re-IPing. This has significantly contributed to the reduction of DR testing efforts.
50 percent of the time that Zerto has saved has been allocated to value-added tasks.
What is most valuable?
Zerto can replicate data rapidly and cost-effectively. We can recover both systems on-premises and in the public cloud. We use Microsoft Azure and Amazon Web Services for cloud infrastructure, and Zerto can recover data from both of these platforms. Therefore, it is not limited to a specific cloud provider like the Azure Site Recovery Manager.
Zerto has good role-based access controls. For cloud recovery, it allows replication over the Internet instead of private networking, which is really nice.
What needs improvement?
I would like Zerto to enhance the continuous backup aspect. If Zerto could replace Veeam from a backup perspective, that would be highly beneficial. Currently, we use Veeam for backup and Zerto for disaster recovery. It would be ideal if we could consolidate both functions into a single product rather than using two separate ones.
For how long have I used the solution?
I have been using Zerto for three years.
What do I think about the stability of the solution?
I would rate Zerto's stability an eight out of ten. We encountered a problem once, but it was resolved.
What do I think about the scalability of the solution?
I would rate Zerto's scalability a nine out of ten.
Which solution did I use previously and why did I switch?
We previously used EMC's Site Recovery Manager and Recover Point. The reason we replaced them is that they utilized sand-based replication, which couldn't be used to replicate data to public clouds. As there are no sands in the public cloud.
Zerto's ease of use, when compared to EMC's Site Recovery Manager and Recover Point, is slightly better. For instance, during the setup process, we didn't require expertise in storage area networks, unlike our previous products. Therefore, it takes fewer skilled resources to set up, configure, and start using Zerto.
How was the initial setup?
The initial setup is straightforward. The deployment took two months. We identified the core machines that we were previously replicating and gradually migrated applications one set at a time. An application could consist of two servers or even five servers. We can perform these migrations in waves.
For the deployment, we had two engineers, one support person, and one architect.
What about the implementation team?
The Zerto team assisted with the implementation.
What was our ROI?
We have seen a return on investment.
What's my experience with pricing, setup cost, and licensing?
Zerto is slightly expensive, but we do see the value in it.
Which other solutions did I evaluate?
We evaluated Veeam, Commvault, and Rubrik. Among them, Zerto had the best feature set for near real-time asynchronous replication.
What other advice do I have?
I rate Zerto a nine out of ten.
The speed of the RPO using Zerto is the same as our previous solution. We haven't lost anything, but we haven't gained much from an RPO perspective either. We had good technology; it was just limited by the cloud because there hasn't been any significant change.
We use Veeam as our backup product to perform some of the point-in-time recoveries.
We have only around six end users who log in to the console in total. Zerto is deployed in our primary data center and is also replicating to a secondary data center where it is deployed.
We have people who monitor whether the synchronization is proceeding well, but there is very little day-to-day overhead in terms of maintenance.
Zerto is a solid industry-recognized quality product.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
HPE Zerto Software
June 2026
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,838 professionals have used our research since 2012.
Information Security Manager at a healthcare company with 1,001-5,000 employees
It's much faster and cheaper than our previous solution, but it's been unreliable in our environment so far
Pros and Cons
- "I like the fact that Zerto is target agnostic. It doesn't care what type of storage it writes to. The journaling is also excellent. You can easily and quickly restore to seconds before an event. The immutable data copies feature is one reason we adopted Zerto. That's one of its selling points."
- "Zerto's near-synchronous replication is excellent when it works. I'm trying to be nice to them because I like the product a lot, but we're having a lot of difficulty with it in our environment."
What is our primary use case?
We use Zerto for disaster recovery, backup, and ransomware protection. The 3-2-1 backup strategy requires us to have two backups of our production data on different media. One copy is on disk and tape backup, and the other is hosted off-site for disaster recovery. With journaling and the persistent backups we take nightly, it almost obviates 3-2-1 because it renders some unnecessary aspects.
How has it helped my organization?
We adopted Zerto, hoping to speed up our recovery time and improve the overall security of our environment and data. We haven't realized the full benefits, but I expect we will improve our security posture and disaster recovery speed.
Zerto would enable us to do cloud-based DR instead of a physical data center, but we are based in a very rural area of Colorado. We're deep in the mountains, so leveraging the cloud is challenging. We have little-to-no cloud presence, but Zerto can enable us to move our disaster recovery into the cloud because it is agnostic to the backup target. That could easily be a cloud provider. We only need redundant and reliable circuits to the cloud.
The impact on our RTO is theoretical because we haven't had to do any critical recovery. Based on our testing, it should significantly improve our RTO because the backup technology is more efficient than our previous solution. RTO is one of Zerto's strengths. Zerto enabled us to test our DR plan. Our disaster recovery needed a lot of help when I joined two years ago, and it's one of the projects I have been working on. Zerto is central to our DR plan. It's the primary cog in that machine. Zerto cut our hardware and maintenance costs by about 50 percent.
What is most valuable?
I like the fact that Zerto is target agnostic. It doesn't care what type of storage it writes to. The journaling is also excellent. You can easily and quickly restore to seconds before an event. The immutable data copies feature is one reason we adopted Zerto. That's one of its selling points.
Zerto is easy enough to use. It's as usable as any other backup solution. We're accustomed to dealing with complex options and everything available to us in the suite.
What needs improvement?
I tried a file-level recovery, which should work on any server. However, the server we need to protect the most is the one giving us problems. We couldn't do a file recovery without restoring the entire server to a recovery partition that isn't part of the production and pulling the files off it that way.
Zerto's near-synchronous replication is excellent when it works. I'm trying to be nice to them because I like the product a lot, but we're having a lot of difficulty with it in our environment.
There is a disconnect between the sales pitch and what we can do with Zerto in practice. We've been trying to reconcile that for most of the year. There should be more continuity between sales and implementation to ensure the solution is implemented how our presales engineer pitched it to us.
They need to have some accountability. Maybe the implementation engineer should be on the line so that they know what is presented and agreed upon regarding the implementation in our environment. The implementation should have been precisely what we were expecting.
I was part of the pre-purchase team as the information security manager. I handed it off to my infrastructure team to implement, and they practically had to start from scratch. Zerto handed it off to their professional services to implement, and I assigned the job to my team.
There were a lot of questions and things Zerto couldn't do on its end. HP purchased Zerto as we were engaging with them. I don't know if that was related to our frustrations, but I know that acquisitions can make a product messy for a bit. I don't want to blast Zerto. It's an excellent product, and I would love it if it could work as advertised. I've seen it do some of that for us. We've had a rough start, and we're still trying to find that sweet spot.
For how long have I used the solution?
I have used Zerto for nearly a year.
What do I think about the stability of the solution?
Zerto isn't reliable in our current environment. We keep running into these weird little issues. At one point, we didn't have complete backups on a couple of key servers for more than a week because of this issue. If we had gone down that week, it would have been ugly.
What do I think about the scalability of the solution?
Zerto seems pretty scalable. We bought something that we can add on to and increase the horsepower. Every change we've made has been smooth.
How are customer service and support?
Their support and account management teams have been pretty amazing. They are bending over backward to make it right with us, so they deserve a lot of credit for that.
Which solution did I use previously and why did I switch?
We used Avamar. Zerto's recovery is faster, and it's a little more straightforward. Zerto is an improvement in RPO, RTO, ransomware protection, immutability, and cost. Avamar costs nearly 75 percent more. There's no significant difference in ease of use.
How was the initial setup?
I wasn't involved in the initial setup. After the deployment, there is a lot of maintenance. It throws out lots of errors, and we sometimes need to rebuild some of its components. Our backup guy is a little frustrated at times.
What was our ROI?
We haven't seen a return aside from saving money on the annual license because we've had to invest so much time into getting it to work.
What's my experience with pricing, setup cost, and licensing?
Zerto's price seems fair. It's competitive.
Which other solutions did I evaluate?
Dell Avamar for Data Domain offers functionality similar to Zerto, but we weren't taking advantage of it. We also looked at Rubrik, but it's a cloud-based solution, and it's a little costly. We're not in a position to leverage cloud solutions at this time. Avamar costs too much to get the same features. Doing a rip and replace was more economical than keeping the hardware in place and adding the functionality.
What other advice do I have?
I rate Zerto a six out of ten. I only give it a low rating because of the issues we've faced lately in our environment. If we didn't have those issues, I'd probably give it an eight.
If you plan to implement Zerto, I suggest double-checking everything. Confirm the configurations and ensure your backup targets are sufficiently sized. You must know what you want from the product, and that requires guidance from the sales engineer. Make sure the plan is solidified and you have a document that spells the whole thing out.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Senior Consultant at a tech vendor with 10,001+ employees
Competitive price, user-friendly, and continuous data protection
Pros and Cons
- "The main reasons for adopting Zerto are data protection and being able to do disaster recovery for site recovery."
- "Patch management can be better. Although we are doing patch management on the Zerto platform in an automated manner, it can be improved by leveraging some AI-assisted technology. With the help of AI, things are going to be faster in terms of patching the solution."
What is our primary use case?
We use Zerto for multiple use cases. We are using it for disaster recovery, backup and recovery, and data protection. There is an inbuilt feature where we can utilize the Zerto platform in a hybrid model which means we have one instance on-premises and another instance on our cloud for redundancy and for cross integration.
How has it helped my organization?
Zerto’s near-synchronous replication works. We have configured near-synchronous replication between two different clusters. One cluster is on-premises, and another cluster is on the cloud. For near-synchronous replication, the value proposition is excellent. We are able to achieve the results for which we procured this solution. Near-synchronous replication is working perfectly. We do not see any challenges with data retrieval, complete replication, and synchronization processes. Everything is working perfectly and seamlessly.
We were able to see its benefits when we integrated it with our HPE GreenLake for DR purposes. It is a SaaS-based platform, so we are able to see the fastest way to recover data and applications. We were perfectly able to meet our recovery point and recovery times objectives through Zerto. On top of that, Zerto is protecting our data from ransomware, cyberattacks, cyber threats, national disasters, or human errors.
We are using a lot of virtual machines on-premises and in the cloud. Our main goal is to protect the complete data that we have in production and non-production clusters with different applications and big platforms.
Zerto is a market leader in continuous data protection technology. Previously, we had RPOs and RTOs in terms of minutes, whereas now, they have changed from minutes to seconds.
Zerto has an inbuilt disaster recovery protection and prevention with continuous replication. Whenever we faced any challenge related to our link being broken or not being able to access the data from the primary data center, all the backups were readily available because Zerto had replicated snapshots. We have not seen much latency or delay in recovery and the ability to get replicated data from different destinations.
We have not had any ransomware type of event. However, during the PoC and testing in an isolated environment, we have seen what would happen in the case of an attack. We could see how Zerto and its policies will take action and isolate that environment within a fraction of a minute or second.
For DR, we were previously using VMware Site Recovery Manager (SRM) but there was a lot of complexity. It was time-consuming. Most of the time, we saw a lot of human errors happening, and we were not able to test our DR activity. By leveraging Zerto for the past 14 or 15 months, we could achieve all of our desired results. There were no human errors. Everything went seamlessly. We are very happy with this solution.
Zerto has had a positive effect on our IT resiliency strategy. With the earlier vendor, we had a lot of problems. Our data got lost in transit during replication, snapshot creation, and recovery scenarios. By using this robust platform, we could achieve our resiliency metrics. The metrics are stable and never went below the benchmark.
Things are working perfectly. Each and every feature is complete with advanced options. It is a simplified DR operation platform. It has great visibility when it comes to protection from ransomware attacks. It has deep analytics features and robust data recovery policies. Everything is good in this platform.
What is most valuable?
The most valuable feature is the resiliency towards cyber threats for data protection. The main reasons for adopting Zerto are data protection and being able to do disaster recovery for site recovery. We can ensure that if the site goes down, data is available to all the users within a fraction of a second. On top of these, we have the resiliency towards malware and other security threats and attacks. Zerto has an embedded feature to protect our data from external and internal threats.
Zerto is very easy to use. It is very user-friendly. It is a GUI-based platform with a centralized dashboard where we can create policies, snapshots, replication policies, and disaster recovery policies. It is very user-friendly.
What needs improvement?
Patch management can be better. Although we are doing patch management on the Zerto platform in an automated manner, it can be improved by leveraging some AI-assisted technology. With the help of AI, things are going to be faster in terms of patching the solution.
For how long have I used the solution?
We have been using Zerto for 14 or 15 months.
What do I think about the stability of the solution?
Since we deployed it, there have been no critical issues or major incidents. The platform is working as per the expectations. There was no downtime of any production activity. We are happy with the stability and overall performance of the complete platform.
What do I think about the scalability of the solution?
It is completely scalable in terms of adding licenses, subscriptions, modules, and different sorts of features. Its scalability is seamless, and it is easy to use.
How are customer service and support?
I have contacted them multiple times. Their support was good. We got a timely response and a timely resolution.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were using VMware SRM previously. We switched from VMware SRM to Zerto due to complexity, cost, human errors, and data protection.
The most important security feature in Zerto is protection against ransomware attacks and internal or external threats. These capabilities were not present in the VMware platform. Cybersecurity resiliency and protection are embedded in Zerto.
Zerto is very easy to use, operate, and administer. It is very simple and easy to create and work on any of the policies and rules. It is easy to extract reports and navigate to the other tabs where we can see the health scorecard and other things. We can see all the things. It is very easy to patch the entire system. Everything is good.
How was the initial setup?
We have a hybrid deployment. We have one instance of Zerto disaster recovery and protection running in an on-premises data center, and then we have another instance running on the cloud. Both are continuously replicated so that in case of any difficulty or problem with one, we can leverage the functionality of the other one. The on-premises one is taking care of the on-premises environment, and the cloud-based instance is taking care of the cloud-based environment.
Its initial deployment was very easy and flexible. We did not face any challenges. The solution is quite simple. It is easy to navigate, easy to use, and easy to migrate, although we did not go with any sort of migration. It was a fresh greenfield deployment, so we had no issues at all.
Its implementation took us about 12 weeks. It does require maintenance. The maintenance contract was already placed when we went with the purchase order for procurement. It was a multi-year support contract. It does require maintenance in terms of patch management, updates, health checks, performance tuning, policy updates, and recovery plans and procedures updates. We have a storage and backup team working 24/7 in this environment.
What about the implementation team?
We directly worked with a Zerto system integrator. That integrator was recommended by Zerto. We also worked with the Zerto team for the complete architecture, framework design, implementation plan, and other things. We did not take any help from any third-party vendor or resource.
We had five to seven people for its implementation.
What's my experience with pricing, setup cost, and licensing?
Its pricing is very competitive. As compared to VMware SRM, Zerto has reduced our OPEX cost by at least 30%.
What other advice do I have?
I would rate Zerto a ten out of ten as a platform. With the help of Zerto, we have very enriched features for ransomware protection of all our data repositories. It provides great support for disaster recovery and response. Our RTOs have improved after adopting the Zerto platform, so everything is good.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
IT Engineer at Southern Veterinary Partners
The overall effect on our RPOs has been fantastic
Pros and Cons
- "The most valuable feature is the disaster recovery capabilities. The fact that we can have a clinic across the country backup in as little as 45 minutes is incredible."
- "As one who is implementing it, my biggest gripe is the ticketing system. Zerto has since upgraded that, so right now, I have no complaints about it."
What is our primary use case?
Our primary use case is for backup and disaster recovery.
What is most valuable?
The most valuable feature is the disaster recovery capabilities. The fact that we can have a clinic across the country backup in as little as 45 minutes is incredible.
Zerto has enabled us to do disaster recovery in the cloud. This ability is very important because we have over 419 hospitals across the country and being able to quickly get a hospital up in Colorado while I'm in Alabama is impressive. The speed is impressive and it's easy to get it back up.
We use Zerto to protect VMs in our environment. Zerto's overall effect on our RPOs has been fantastic. Coming from our C-suite level and getting reports of how long hospitals are up versus if we do have disaster recovery, the amount of time to recover using Zerto is fantastic. We can have them back up in as little as 45 minutes. I don't have to hear all the bad sides of it, they're very happy when the hospital's back up and making money.
The other company we used before was Commvault, and we had had multiple issues with them with fragmented backups. Some backups weren't taking properly, and we did have a DR situation with them, and they were not able to recover all the data. That was our big push to find something else, and that's where we found Zerto.
Zerto's ease of use compared to other solutions is a ten out of ten.
What needs improvement?
As one who is implementing it, my biggest gripe is the ticketing system. Zerto has since upgraded that, so right now, I have no complaints about it.
For how long have I used the solution?
I have been using Zerto for around one year but my company has been using it for about two.
What do I think about the stability of the solution?
The stability is a ten out of ten, we haven't had the issues with them like we did with Commvault. I have no complaints.
What do I think about the scalability of the solution?
Scalability is seamless. We're able to add another server and within the hour build on top of that.
If we're ever out of licenses, I could just send an email out and say that we need to add some more, and it's done.
Our environment is large. We have 419 hospitals across the country.
How are customer service and support?
Their support is a ten out of ten. I have not had any issues with them. It's been fantastic every time I've had to deal with them. They've resolved all of my issues.
How would you rate customer service and support?
Positive
How was the initial setup?
The deployment was easy and seamless. We put in a ticket. They get our new servers added and within an hour we have new deployed servers on the solution.
What was our ROI?
We see ROI in the uptime of hospitals that had a disaster recovery scenario and how quickly they're back up and making money at those hospitals.
What other advice do I have?
I would rate Zerto a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior admin at a manufacturing company with 11-50 employees
Has a fast recovery time and good near-synchronous replication
Pros and Cons
- "Speed of recovery has been very effective in getting our information back as fast as we're able to get it. The daily backup solution that we use alternatively only allows a single backup versus having continuous backup replication with Zerto, it's a no-brainer."
- "I would like to have more granular notifications for jobs and workloads within the applying case application."
What is our primary use case?
We've used Zerto for file recovery and entire VM recovery.
What is most valuable?
Having a fast recovery time for both of our use cases is invaluable to the business.
The ability to form our backups automatically during the day has saved us, more than a few times.
My impression of Zerto’s near-synchronous replication is very positive. It gets the job done.
Near-synchronous replication is very important for our organization who use a lot of different versions of files across environments and database changes. It's what we do every day and having the functionality of near-instant recovery on entire virtual machines and files is a blessing.
We use Zerto to protect our VMs in our environment. We do daily backups with a different backup management software and having the ability to recover data in under ten seconds has been helpful.
Speed of recovery has been very effective in getting our information back as fast as we're able to get it. The daily backup solution that we use alternatively only allows a single backup versus having continuous backup replication with Zerto, it's a no-brainer.
What needs improvement?
I would like to have more granular notifications for jobs and workloads within the applying case application.
For how long have I used the solution?
We have been using Zerto for around sixteen months.
What do I think about the stability of the solution?
It's pretty stable. The company itself has been around long enough to know they're not going anywhere. The number of clients that use them on a day-to-day basis speaks for itself.
What do I think about the scalability of the solution?
For our environment, scalability does a great job with how it is. It can handle scaling.
How are customer service and support?
Zerto technical support is some of the best around. I know when I reach out to them over the phone or via email, they are there quickly and offer great support.
I would rate them a ten out of ten. Every time I have to call them, they get something ready, very fast, and our issues are resolved quickly.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We still use Veeam.
We chose Zerto because when we started our path with GreenLake, we began looking into other backup utilities and Zerto was highly recommended. After we saw a product demo, we were sold. The demo sold itself very well.
Once the VPG is configured, the automation for backups happens on its own. There's nothing else to do. You can monitor but until you need to recover the files, there's nothing else to do. Zerto is very simple. We enjoy using the product.
The main difference between Veeam and Zerto is that with Zerto, we can get our near-instant recovery window to pull entire virtual machines back from the brink of failure. We might be able to implement more recovery windows for Veeam but from a data storage perspective, Zerto does a great job with deduplication.
How was the initial setup?
We had a third party enable our Zerto configurations. They did a great job. The same VPGs are still running today.
What about the implementation team?
We used an integrator for the setup. We had a good setup. They walked us through any issues we had after the setup.
What other advice do I have?
I would rate Zerto a nine out of ten. There is a network issue that my team is still trying to figure out. Once we take care of it, it'll be a perfect ten.
Zerto should be our primary backup solution but until we can get the network issue resolved, it is relegated as a secondary source. It still does its job. We've used it multiple times for specific cases, and it's always passed with flying colors.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director IT at a outsourcing company with 1,001-5,000 employees
Continuous replication gives us more checkpoints, improving our RPOs
Pros and Cons
- "The ease of use is one of the most valuable features when it comes to making changes and configuring. It's very easy to set up and configure. It's a great product."
- "They just came out with improvements for ransomware protection last week. I haven't used them yet but, overall, security and preventing ransomware is really a hot topic these days. I would like to see it detect when the ransomware occurs and provide more information on it."
What is our primary use case?
We use it for disaster recovery. We were looking for faster recovery time objectives. Our primary use case is protecting virtual machines in our environment.
How has it helped my organization?
It's improved our testing frequency, and that has definitely helped.
And the effect on our RPOs has been very good because of the continuous replication; you get more checkpoints. Compared to other disaster recovery solutions that we've used, it's much more efficient when it comes to recovery. It's much more resilient and provides a better experience. It's a better product than the traditional backup and recovery methods we were using.
Zerto has also helped reduce downtime in some situations. We can recover systems in minutes, versus hours. There has been a significant improvement in our RTOs.
It has also definitely helped us to reduce our DR testing on the order of hours and days.
What is most valuable?
The ease of use is one of the most valuable features when it comes to making changes and configuring. It's very easy to set up and configure. It's a great product.
Another very important feature, because I work in a very high-transaction environment, is the near-synchronous replication, and it works well.
What needs improvement?
They just came out with improvements for ransomware protection last week. I haven't used them yet but, overall, security and preventing ransomware is really a hot topic these days. I would like to see it detect when the ransomware occurs and provide more information on it.
For how long have I used the solution?
I have been using Zerto for approximately five years.
What do I think about the stability of the solution?
It's very stable.
What do I think about the scalability of the solution?
It's scalable. I plan to increase our usage of the solution.
How are customer service and support?
I have not contacted their tech support.
Which solution did I use previously and why did I switch?
We were using typical backup recovery from tape or disk. Zerto is far easier to use, simpler, more efficient and reliable, and more effective than traditional disaster recovery tools.
It has not replaced all of our backup solutions. It's another tool to prevent a disaster.
How was the initial setup?
Our deployment is on a private cloud. We have compute, storage, and network that we replicate to. The initial deployment of Zerto was straightforward. It took less than 30 days to get it fully operational.
We used it in our test environment first and, once we validated that everything was functional, we included our production environment.
The maintenance involves keeping the versions up to date and there are agents that have to be updated as well.
What about the implementation team?
We had a managed service provider set it up and deploy it. On our side there were one or two people involved.
What was our ROI?
I can't quantify the ROI because we haven't used it in a disaster. It's more of a cost-avoidance solution, protecting the organization.
What's my experience with pricing, setup cost, and licensing?
The pricing is very reasonable. There are no costs in addition to the standard fees.
Which other solutions did I evaluate?
We looked at Symantec, Veritas, CommVault, and Rubrik.
What other advice do I have?
Have clear requirements on what your RTO/RPO requirements are, and which applications will be involved. You need to have clear business requirements and align Zerto with your business continuity plan.
Zerto is very innovative and they're constantly making improvements. It took some time to realize some of the benefits but it's been a great journey.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Network Engineer at PRICE TRANSFER, INC
Allows rapid RTO and great customer support, in the simplest DR solution I have ever deployed
Pros and Cons
- "The whole package is valuable. The most useful feature for the company is the rapid RTO, which offers a faster return to operations and brings us back online quicker. The last time we had an issue, we recovered within about 36 minutes, which was probably the most valuable thing for us because, previously, it took four to seven days."
- "Zerto is the simplest disaster recovery and data recovery solution I've ever deployed, and I've been doing this for 30-plus years."
- "There are quite a few elements in the long-term retention areas that I wish were better. The bio-level recovery indexing of backups is the area I struggle with the most. That's probably because I desire to do tasks that ordinary users wouldn't do with the solution. The standard medium to large customer would probably never ask for anything like I ask for, so I think it's pretty good the way it is. I'm excited to see some of the new improvements coming in the 9.5 version. Some of the streamlines and how the product presents itself for some of the recovery features could be better."
- "There are quite a few elements in the long-term retention areas that I wish were better."
What is our primary use case?
We're currently doing a two-tiered on-site and off-site replication, with one long-term retention being displaced into a cloud and one long-term retention being displaced to a third data center. We were looking to make our recovery solution more streamlined and efficient, that's why we implemented this product.
We're not as huge as everybody else. We just have large devices. We have four SQL servers running, each of which is about six terabytes, so our continuous replication is a lot larger than others. We also have multiple secured file storages in the two-terabyte range, so we replicate around 140 terabytes continuously, utilizing about 60 VM servers. Our primary and secondary production is VMware, and our third-tier backup area is a hypervisor.
How has it helped my organization?
The most significant improvement is the reduced stress of running our operation. Before deploying the solution, we had two people on-call 24/7, one on-shift and one off-shift. Now our workload has been reduced, and we only have to give support over the phone, which rarely happens.
For this deployment, I realized the benefits very quickly. I already knew how the solution would provide a reliable safety net and offer a better risk-reward profile for our cybersecurity insurance. I knew this three deployments ago. The main selling points I presented for this deployment are the continuous replication, plus the reduction in man-hours and cybersecurity risk.
What is most valuable?
The whole package is valuable. The most useful feature for the company is the rapid RTO, which offers a faster return to operations and brings us back online quicker. The last time we had an issue, we recovered within about 36 minutes, which was probably the most valuable thing for us because, previously, it took four to seven days.
I've worked with Zerto since the beginning; I think it was when we were still on version one. Having that continuous replication, as we call it, where we have just a small delta point is paramount to being able to create that multiple mine backup solution or recovery solution. It's absolutely the product's selling point.
Zerto is the simplest disaster recovery and data recovery solution I've ever deployed, and I've been doing this for 30-plus years.
We have used Zerto to protect VMs in our environment. That's the entire solution for us; it's all virtual. They can even calculate a number now, and I have 30-day testing documentation that gives them real-time data that shows a 15 to 40-minute recovery. It's astronomical because they now have a number they can guarantee to the stakeholders.
There isn't much comparison with other disaster recovery solutions, though it depends on the configuration. A more dramatic or complex multi-tiered recovery would expand the time, but we went from four to seven days down to under an hour. For that reason, it's almost incomparable to other solutions. Depending on the deployment, even the VMware Site Recovery Manager takes four, eight, or even 12 hours. We can bring things back online in under an hour. I don't know any other solutions that can do cross-breed virtual environments or multi-hypervisors with VMware, with different types of cloud. We can go with Microsoft Cloud, VM Cloud, or Google Cloud. It's not even a comparison. If you have a good product seller and a buy-in from your network engineer and your software engineer, it's an easy sell.
We currently have over 600 days of saved downtime. It's almost two years now without a single moment of downtime, because we utilized the failover to do maintenance cycles.
Our last collapse was when we were hit by ransomware just about two years ago. It took out 80% of our systems, and we were back online in 36 minutes.
I use the orchestrator for DR testing. I run a simulated test every 30 days, and we do two live tests a year. Before my arrival, they had never done a test, but that's what we do as a standard now. It only takes two members of staff, me and one other, for the entire test. It's very low-volume in terms of staff requirements.
The solution dramatically reduced the number of staff involved in recoveries. Before my deployment of Zerto in this organization, they had one disaster recovery and had to hire 19 people to do it. When we had the ransomware attack, two of us recovered the entire solution within an hour without having to hire anyone. The previous recovery costs were around $20,000 for the staffing alone, not counting the loss of revenue. I implemented the recovery during my regular work shift.
What needs improvement?
There are quite a few elements in the long-term retention areas that I wish were better. The bio-level recovery indexing of backups is the area I struggle with the most. That's probably because I desire to do tasks that ordinary users wouldn't do with the solution. The standard medium to the large customer would probably never ask for anything like I ask for, so I think it's pretty good the way it is. I'm excited to see some of the new improvements coming in the 9.5 version. Some of the streamlines and how the product presents itself for some of the recovery features could be better.
For how long have I used the solution?
We have been using the solution for two and a half years, and I've assisted in the deployment at three other companies. I personally have close to ten years of experience with it.
What do I think about the stability of the solution?
I've been using Zerto for close to 10 or 11 years, and the stability is probably in the 95% to 98% range. That's pretty good, and I give it an A.
What do I think about the scalability of the solution?
This is the smallest solution I've ever deployed. It scales very well across multiple platforms and at a long-range. It's very scalable; I've implemented substantial deployments and deployments over huge areas. I'm impressed with the solution's scalability, especially the integration with vCloud environments.
How are customer service and support?
I dealt with them recently, and they're pretty solid. The process is mainly automated, they connect remotely, and I don't have to explain much as they can look at the logs. With that capability, it does work very nicely.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I replaced the VMware Site Recovery Manager and a Symantec backup solution when I came in. I also replaced the third-tier snapshot replication, which they had never successfully tested or recovered from.
We switched because I begged them to. I've used Zerto extensively, and the amount of fluidity and flexibility it offers is necessary. It gives me peace of mind and allows me to sleep well at night knowing it will be alright, which is uncommon in this business. I said as much to the company and was able to convince them within about six months.
I used Veeam and some other bare-metal backup solutions before. Since virtual servers have been in place, Veeam and SRM are pretty much the two standards, with Symantec being the tape backup solution or virtual hard drive backup solution. Since Zerto came around and I saw what the product could do, it's all I ever push for when I get called in for a company that needs a DR plan.
How was the initial setup?
I designed it all and already knew what I wanted to accomplish and what the product could do. Once we knew what direction we were going in and where the critical applications aligned, it was just a point of picking things up and putting them into placeholders already in the required image I designed for our purposes. It was pretty easy. It might take a little longer without prior experience and an idea of what I want to accomplish. It would still be pretty easy as Zerto provides excellent documentation. This is one of the most straightforward designs out there. End-to-end, with testing and approvals at each step, I think it took two and a half weeks.
What about the implementation team?
I implemented the solution on my own.
What was our ROI?
I can't give an exact figure, but I would say that protection from Ransomware tech alone paid for the initial startup process and most of the maintenance needed.
What's my experience with pricing, setup cost, and licensing?
I wouldn't say I like the licensing pricing structure. Every year, it increases exponentially, which bothers me a little. It's worth it in terms of the value, but I worry the price will increase even more often after the Zerto merger. I still think it's worth it and that the solution is cheaper than the others.
Which other solutions did I evaluate?
We evaluated Symantec, and NetApp, and we brought in Veeam.
The main differences between Zerto and the other solutions are the continuous replication capabilities and the ability to have two continuous replications simultaneously. These were major selling points for the company. With snap replication from NetApp or even Veeam, there isn't that consistency between multiple divisions. I showed the company we don't have to have VMware at the low MBR; we can have a hypervisor at a much-reduced cost, as the price was the last hope for the other solutions.
What other advice do I have?
I would rate this solution an eight out of ten. I don't give anybody a ten, as nobody is perfect. The best score I give is an eight, and they get that.
We don't necessarily use Zerto for immutable data copies as it's never been a requirement. I know it's there and what we can do with it if we need to.
We only use the physical solution because of the nature of our business, but we do long-term retention in the cloud. It is nice to have that long-term cloud retention, as it gives us another tier of data available for worst-case scenarios.
I wanted to replace our legacy solutions, but we still have old-school solutions for legacy data recovery. We use Symantec for backup exec. on our bare metal, but I don't think it's critical because it's more for our legacy data recovery. After all, we're not like most companies. We have to keep our data for 24 years.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Server Administrator at a construction company with 1,001-5,000 employees
Performs fast disaster recovery, is easy to configure and manage
Pros and Cons
- "The ability to quickly bring up VMs within a test environment allows us to test our disaster recovery functions and ensures that they would function just as well in an actual disaster scenario."
- "Zerto needs to improve its support for VMware Lifecycle Manager."
What is our primary use case?
We currently utilize Zerto as our disaster recovery solution. With Zerto, we replicate production virtual machines to our DR site. This approach enables us to recover and bring everything back online in a disaster swiftly. Our recovery point objective can be as low as five seconds, depending on the replication point. By journaling, we can also role back to the earliest journal period available. Currently, we keep VM journals for 30 days.
Additionally, we employ Zerto for scaling purposes and for conducting upgrade testing. This entails spinning up VMs in an isolated environment, allowing us to perform various tests. For example, a few years ago, we tested the upgrade of our active directory domain controllers. By validating processes within this environment, we can ensure their smooth execution in production. These are the two primary use cases for Zerto in our organization.
How has it helped my organization?
Zerto is very user-friendly. We can select the VMs by installing a small agent specifically designed for the host. This agent identifies all the VMs. Zerto integrates smoothly with VMware, which is our primary core platform. I believe it also functions well with other hypervisors, although I am only familiar with VMware. Therefore, the integration with vSphere simplifies the process of creating groups, runbooks, and other components necessary for building our disaster recovery environment.
Zerto's near-synchronous replication performs admirably. Many times when I check, we are only about five seconds behind in terms of production time. Of course, this does depend on network performance. There have been instances where the delay exceeded five seconds due to network blips or other issues. However, for the most part, we consistently remain within a five-second range of our production environment.
As a manufacturer, a significant portion of our operations relies on timely execution in order to ensure efficient production and timely delivery of our products. We closely coordinate with external partners and customers to minimize downtime and maintain a seamless real-time production process, which is crucial for us.
The ability to conduct faster disaster recovery testing and the potential for quicker recovery in the event of a disaster have been greatly improved. Before using Zerto, our approach involved log shipping and manual recovery, which meant that the best we could do was recover the previous backup from the previous night, assuming the backup was successful. This process would take hours or even days. However, with Zerto's automation, we can now recover within seconds—five, ten, or twenty seconds from the point of the outage. We can bring systems back online automatically and at a significantly faster pace than our previous manual approach allowed.
Zerto has significantly improved our recovery time objectives compared to what they used to be. Previously, we would have to restore from backups from the previous night and manually configure systems. Therefore, the recovery time objective has likely decreased from days to approximately an hour, or perhaps even less. It's challenging to determine the precise timeframe in a real disaster scenario since we conduct disaster recovery testing. However, it is undoubtedly much better than it was before, although pinpointing the exact time of an actual disaster is somewhat different.
Zerto has helped us reduce our organization's disaster recovery testing from several days of preparation to just a single day.
What is most valuable?
Zerto is easy to configure and manage. The ability to quickly bring up VMs within a test environment allows us to test our disaster recovery functions and ensures that they would function just as well in an actual disaster scenario. This enables us to swiftly recover in the event of a disaster.
What needs improvement?
Zerto could be easier to configure when we need to perform data testing and establish network connectivity outside of the isolated environment. We encounter situations where there is a desire to test a printer during disaster recovery testing. However, due to the presence of an isolated environment, doing so can result in complex configurations. It can be made to work but requires some other adaptations like using Citrix VDI sessions that are dual homed within vCenter to accomplish those tasks.
Zerto has been improved on how it works with VMware Life Cycle Manager, but there can still be issues. Also, it seems that with the release of VMware VCF 9.X, full compatibility can only be achieved with a fresh deployment and configuration with VAIO.
For how long have I used the solution?
I have been using Zerto for over ten years.
What do I think about the stability of the solution?
Zerto is highly stable. It is rare to encounter any issues with it. Typically, any problems that arise are due to changes made on our end that may have inadvertently affected it. However, Zerto remains an exceptionally stable product.
What do I think about the scalability of the solution?
To the best of my knowledge, Zerto can scale to the extent that we require. I am not aware of any limitations, as we have not encountered any thus far.
How are customer service and support?
The technical support is generally very prompt in responding, and highly knowledgeable, and they will continue working with us until the problem is resolved.
Which solution did I use previously and why did I switch?
We previously used Dell RecoverPoint for Virtual Machines and completely replaced it with Zerto.
Zerto is much easier to use compared to RecoverPoint. Previously, with RecoverPoint, we could only program-specific logs, and the VMs we wanted to replicate had to remain on those logs. If we moved the data off those logs, replication would be lost. However, Zerto keeps track of the VM regardless of its location, making it superior to RecoverPoint in terms of configuration and management.
Zerto is a more cost-effective product than Dell RecoverPoint.
How was the initial setup?
The initial setup is straightforward. We need a virtual machine, install it, push it through, and configure it to communicate with the host for deployment. I mean, it's a very straightforward process. Two people were involved in the deployment.
What about the implementation team?
The implementation was completed in-house.
What was our ROI?
The human resources necessary to perform a disaster recovery test are undoubtedly available. It is more economical than RecoverPoint. Now, it has been many years, and I am uncertain about the cost disparity. However, on the whole, there is a decrease in various aspects regarding the product's cost and the number of work hours needed for disaster recovery testing which is a clear return on investment.
What's my experience with pricing, setup cost, and licensing?
The pricing is straightforward. We are on an enterprise licensing model, and it is based on a per-VM basis. We have the option to purchase them in blocks. This approach is quite cost-effective as we do not replicate our development and testing environments. We only replicate the production environment. Therefore, we are not paying for the entire setup, but only for what we are actually replicating.
What other advice do I have?
I rate Zerto a ten out of ten.
Currently, we have a separate product that we use for backup, which has immutability features. However, we do not currently employ Zerto for immutability purposes.
We have considered using the cloud for disaster recovery, but currently, we maintain the same hardware at both locations. However, since we conduct all of our firmware testing and upgrades on our disaster recovery site first, we have decided to keep our own disaster recovery site instead of attempting to do it in the cloud.
We could easily transfer data to the disaster recovery system. One of Zerto's functions is to replicate data from virtual machines or migrate entire virtual machines, although we haven't utilized it for that purpose.
The only maintenance required is typically software updates. Whenever a new version is released, we must go through the process of upgrading Zerto. Other than that, unless there are any issues, it generally operates smoothly.
We just need to ensure that we know the number of virtual machines we would be replicating so that we can obtain the correct licensing. Otherwise, we will have to backtrack. If we underestimate, we will need to provide additional licensing. It is important to determine this information upfront, as well as the bandwidth between our site and the replication location, as it also affects our recovery objectives.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Last updated: May 12, 2026
Flag as inappropriateStorage Administrator at Adonis Manufacturing
Has had a positive effect on our RTOs and RPOs
Pros and Cons
- "Zerto is easy to use and user-friendly."
- "Its price should be improved."
What is our primary use case?
I use Zerto for disaster recovery and data protection.
How has it helped my organization?
It is very easy and user-friendly. You do not need too much knowledge about it before you navigate around it. It is not complex. It is easy for users to use.
We can see its benefits from time to time. Every time we use it, we keep seeing the benefits of Zerto.
We have seen a positive effect on our RTOs and RPOs. We will keep using Zerto. We do not have any plan to change the brand.
Zerto helps me save time. It helps do things slightly faster.
Zerto has helped me with my time management. It helps me save time. It makes my work easier. It is easy to navigate through.
I find it to be the best. It has had a positive effect on everything I do in my daily activity.
What is most valuable?
Zerto is easy to use and user-friendly. It is not complex, so I find it easy to use. I do not need to have much knowledge about it before using it.
What needs improvement?
Its price should be improved.
For how long have I used the solution?
I have been using Zerto for three years.
What do I think about the stability of the solution?
I have had a crash once or twice.
What do I think about the scalability of the solution?
I feel it is very good because it supports virtual machines.
How are customer service and support?
I have not contacted their support.
Which solution did I use previously and why did I switch?
I have not used any other solution. Zerto is the first one.
How was the initial setup?
It was easy. I have not tried any other product, so I cannot compare it with others. This was my first time using Zerto, and I found it to be easy.
It did not take much of my time. It probably took two to three days, but I am not sure because it has been three years.
What about the implementation team?
I had a little assistance with the deployment. It was not just me. We had three people involved in its deployment.
It needs to be maintained. You need to check whether any user or anything else requires attention.
What's my experience with pricing, setup cost, and licensing?
They should adjust the pricing because I feel its price is too much. If they reduce the price, there will be more users and customers.
What other advice do I have?
If you have not deployed it before, you should seek assistance before the deployment.
I would rate Zerto an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Updated: June 2026
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