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Chief Information Officer at Bankwell
Real User
Top 20
Jul 14, 2024
Fast RPO and RTOs, gives us the flexibility and offers disaster recovery as a service
Pros and Cons
  • "The main valuable features are the fast RPO and RTOs we could achieve and the analytics behind that."
  • "Zerto should continue adding new features. When I used it at the other bank, it wasn't good with replicating VDIs and automation."

What is our primary use case?

A lot of use cases involve how we effectively manage our DR and make sure there's not a lot of manual effort. On the business side, we proved the solution worked and showed the analytics on the DR report afterward. Those are the requirements.

How has it helped my organization?

At one of the banks I worked for, we used it for our merger and acquisition to replicate a legacy application that was no longer supported. Rather than try to rebuild it, which would have taken days or weeks, we could use Zerto to replicate it to our data center and join it to our domain. That was one of the biggest use cases we have had. 

Another use case is for disaster recovery as a service (DRaaS) and to migrate service to a public cloud.

Zerto's near-synchronous replication is great. Not a lot of solutions can do that, and most organizations don't know that Zerto can do it. Once you have that near-sync capability, you can see how much more you can recover and be more resilient. 

At the end of the day, we're trying to protect our data and not put the company at risk, whether it's from a cyber attack or just any sort of DLP data loss. 

In financial services, data is paramount: protecting it, making sure you don't lose it, and integrating it. Having that near-sync ability is useful to any organization.

Zerto helps protect VMs in our environment. It really increased how many points in time we can recover, and not only the time to do it but where we want to do it too. 

Generally, we choose a point in time because they're simulated tests and controlled. In the event of a true disaster, I'm sure I'd utilize one of the closer points to have more recent data, but it's good to have that option. Luckily, I haven't had to use that option.

It's night and day. With other solutions, you're locked into specific RPOs and RTOs based on how that solution works. Zerto gives us the flexibility to choose which we want to use and recover effectively.

What is most valuable?

The main valuable features are the fast RPO and RTOs we could achieve and the analytics behind that. 

In my role these days, I have to make sure I can prove to the executive team as well as the business lines why we chose this solution and how it can help us.

One of the projects we're working on is DRaaS service. Once that's implemented, we'll test that solution. The whole premise of using Zerto is to replicate one-to-many and then test that scenario.

What needs improvement?

Zerto should continue adding new features. When I used it at the other bank, it wasn't good with replicating VDIs and automation. They've made a little more advancements in automation and scripting since then. 

At one point, it was custom, requiring professional services. Now, Zerto has more built into its engine that will help with the failover of virtual desktops.

Buyer's Guide
HPE Zerto Software
May 2026
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,311 professionals have used our research since 2012.

For how long have I used the solution?

I was an early adopter. I worked for a managed service provider in New York City back in 2009 and was introduced to Zerto near the end of 2010, early 2011. That's when we started implementing it for our clients. I've been bringing Zerto wherever I go ever since.

What do I think about the stability of the solution?

Stability is great. Sometimes you have network blips, and you can be out of sync, but it'll catch up eventually. There are very minor issues, if any.

What do I think about the scalability of the solution?

It is very scalable. For example, there's a tertiary site that we're building for the DRaaS service. 

We just go to initiate the one-to-many and replicate up there. It's easy.

How are customer service and support?

The customer service and support are responsive initially, and then they help you solve your problem. There was only one time with the custom scripting for the VDI that they wouldn't help because it was custom, and they wanted more money for that. They incorporated that into their solution a few years later.

Which solution did I use previously and why did I switch?

In the past, I have used a different solution. I've worked with SRM, Double-Take (which is terrible), and BMC Recovery Point. Ever since I got hooked on Zerto around 2011, it's been pretty much Zerto.

How was the initial setup?

The installation itself is very easy. Any problems I've run into, either when I was managing it or doing the installation myself, support has helped every step of the way and has been very easy to work with.

It's on Expedient's cloud, which might be AWS. I'm not sure. I just know we're doing it through a third party.

What was our ROI?

A lot of the ROI is with engineering hours. If it took eight hours of overtime to pay one or two engineers to do a DR test, now we can do it in one hour. 

We can factor in how many DR tests you do and calculate the cost savings. That alone is a good ROI.

What's my experience with pricing, setup cost, and licensing?

The pricing is pretty fair. It increases with the number of VMs you have. When we had about 600 VMs at my last bank, we did an enterprise licensing agreement that helped cut down the cost. It required signing on long-term, but it was the most effective.

What other advice do I have?

I would rate it a ten out of ten. I've used this solution for so long and have seen it mature. It's just easy. In IT, especially in a managerial role, we want things to work. We don't want it to be complex. If it serves the business goals of data resiliency, then that's all I need.

Definitely do a proof of concept (POC) and make sure it fits your use cases. On paper, it will, but every company is different. Sometimes, for some reason, it won't work. Or not that it won't work, it just doesn't fit what the business is trying to achieve. So do the POC and see for yourself if it works.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Data Research Analyst & Business Development at DIS Research
Real User
Top 10
Jun 30, 2024
Saves significant recovery time, doesn't require a lot of resources, and eliminates the need for a dedicated physical data center
Pros and Cons
  • "Zerto stands out for its user-friendly approach to data protection and recovery, allowing for quick and efficient backups and restores."
  • "Zerto's setup process could be simpler."

What is our primary use case?

We store a lot of raw data for reporting and use Zerto to protect that data.

Before implementing Zerto, we lacked a data protection and recovery solution, resulting in a significant data loss incident of approximately 70 percent during a past event.

How has it helped my organization?

Zerto is easy to use.

The near-synchronous replication offers a critical advantage for our customers' multi-platform environments by providing continuous data protection with minimal delay.

The main benefit of Zerto is that it doesn't affect the performance of the cloud platform while protecting the data. We realized the benefits of Zerto within the first three months.

Zerto's implementation has significantly improved our recovery time objective, allowing us to get our systems back online much quicker.

Zerto has significantly improved our disaster recovery capabilities, reducing downtime from days to just two hours.

With Zerto in place, our disaster recovery time has been reduced to a maximum of two days, whereas previously we lacked a recovery solution altogether.

Our disaster recovery testing with Zerto exceeded expectations. We aimed to restore all data within five days, but using Zerto's capabilities, we achieved a full recovery in just two days.

Zerto saved our staff three days of work, freeing them for other tasks.

Zerto's continuous data protection, journal-based recovery, automation, multi-cloud and hybrid cloud support, and non-disruptive testing have significantly improved our IT resilience strategy. These features not only enhance data protection and improve our Recovery Time Objective and Recovery Point Objective but also provide the flexibility and scalability needed for a robust IT environment.

It facilitates a cloud-based disaster recovery solution, eliminating the need for a dedicated physical data center to ensure business continuity in the event of an outage.

Zerto was our disaster recovery solution of choice because it offers a cloud-based implementation, which perfectly aligned with our organization's prioritization of cloud-based disaster recovery.

What is most valuable?

It stands out for its user-friendly approach to data protection and recovery, allowing for quick and efficient backups and restores.

What needs improvement?

Zerto's pricing structure could be more competitive to better suit the needs of a wider range of businesses.

The setup process could be simpler. A more streamlined installation would improve the user experience.

Zerto's long-term data storage capabilities, specifically how long data can be retained and managed, could benefit from further development.

For how long have I used the solution?

I have been using Zerto for ten months.

What do I think about the stability of the solution?

We sometimes face challenges that require multiple hours of downtime but it is rare. I would rate the stability eight out of ten.

What do I think about the scalability of the solution?

Zerto is expensive.

How are customer service and support?

The technical support is quick to respond.

How would you rate customer service and support?

Positive

How was the initial setup?

Integrating the initial deployment into our infrastructure proved to be a complex undertaking.

To ensure a smooth implementation, we prioritized planning and engagement, starting with management and then incorporating other stakeholders. We piloted the project with the operations team for a month before a full organizational rollout.

The deployment took around one week and involved six people.

What about the implementation team?

The implementation was completed in-house.

What was our ROI?

Zerto provides a return on investment through the peace of mind we get knowing that all of our data is protected.

What's my experience with pricing, setup cost, and licensing?

Zerto is expensive.

Which other solutions did I evaluate?

After considering both Commvault and Carbonite, we ultimately decided Zerto was the best fit for our data protection needs.

Zerto emerged as our choice for data protection because its feature set directly addressed the specific needs of our organization.

What other advice do I have?

I would rate Zerto eight out of ten.

Maintaining Zerto is manageable as we have a dedicated team of three people responsible for its upkeep.

Our organization consists of 40 analysts in one site.

Zerto provides robust data protection and excels in disaster recovery for businesses, but its cost may be steeper compared to other solutions.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
HPE Zerto Software
May 2026
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,311 professionals have used our research since 2012.
reviewer1641117 - PeerSpot reviewer
Virtualization team lead / VMware SME at a retailer with 10,001+ employees
Real User
Top 10
Apr 9, 2026
Reliable disaster recovery has protected critical databases and provides dependable replication
Pros and Cons
  • "HPE Zerto Software offers the best features in that it works reliably, has set and forget functionality, and does exactly what it is said to do."

    What is our primary use case?

    My main use case for HPE Zerto Software is disaster recovery. For disaster recovery, I use HPE Zerto Software with set and forget options to protect critical production databases.

    What is most valuable?

    HPE Zerto Software offers the best features in that it works reliably, has set and forget functionality, and does exactly what it is said to do.

    The particular features that make HPE Zerto Software so reliable for me are replication and failover. HPE Zerto Software has impacted my organization positively because it does what it is supposed to do.

    What needs improvement?

    HPE Zerto Software is fine the way it is and does not need improvement. I do not have any additional thoughts about needed improvements.

    For how long have I used the solution?

    I have been using HPE Zerto Software for six years.

    What other advice do I have?

    I do not have anything else to add about how I use HPE Zerto Software in my environment. I do not have anything else to add about the features. I would rate HPE Zerto Software an eight on a scale of one to ten because there are some quirks and issues with deployment that keep it from being a ten. My advice to others looking into using HPE Zerto Software is to conduct your research and make sure the product is right for you. My overall rating for HPE Zerto Software is an eight.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Apr 9, 2026
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    PeerSpot user
    Daniel Modrušan - PeerSpot reviewer
    Assistant Vice President & Principal Systems Engineer at Bangor Savings Bank
    Real User
    Top 20
    Jul 15, 2024
    Took our disaster recovery practice from sixteen hours down to thirty minutes
    Pros and Cons
    • "I love Zerto's near-synchronous replication. I've been using Zerto for three years at my current employer and many years before that. It's been great. Anywhere I've used it, it's made the failover process a lot easier so that pretty much anybody can do it. This feature is our number one priority because we can keep our critical apps running if we have a failure, or even if we have a misconfiguration, it's very easy to recover something quickly."
    • "I would like for them to support additional hypervisor options. They support VMware but if they supported Hyper-V or Nutanix, it would be beneficial."

    What is our primary use case?

    Our primary use cases are for disaster recovery, data center movement, long-term recovery, and backup recovery.

    How has it helped my organization?

    Zerto took our disaster recovery practice from sixteen hours down to thirty minutes. 

    What is most valuable?

    The most valuable feature is the fully automated failover. The orchestration made the failover very easy for anyone who wasn't necessarily technically knowledgeable to be able to failover a machine.

    I love Zerto's near-synchronous replication. I've been using Zerto for three years at my current employer and many years before that. It's been great. Anywhere I've used it, it's made the failover process a lot easier so that pretty much anybody can do it. This feature is our number one priority because we can keep our critical apps running if we have a failure, or even if we have a misconfiguration, it's very easy to recover something quickly.

    We've moved some of our workloads to the cloud and back from the cloud using Zerto. The native tools provided by the cloud provider were not as seamless. Having DR in the cloud is very important to us because we trust that the cloud provider will provide a solution, but we also want to make sure that for our business purposes, we have a backup to disaster recoveries so that we're able to recover somewhere else if necessary.

    We use Zerto to support DR on the AWS platform. We go between two different clouds. We go from VMware to Azure and also AWS.

    Zerto made this quite seamless, especially going between two different clouds. It's just a matter of a couple of clicks. You don't need to understand what's happening on the back end.

    We use Zerto to help protect VMs in our environment. It took our RPO from around four hours and now it could be seconds. We can recover the machine in under a minute as far as the boot time. We're between five and ten seconds RPO.

    The magnitude of Zerto is much faster. We used to do a disaster recovery failover of our critical systems. It took about sixteen hours and once we had implemented Zerto, it took around thirty minutes to do for the same exact systems.

    What needs improvement?

    I would like for them to support additional hypervisor options. They support VMware but if they supported Hyper-V or Nutanix, it would be beneficial.

    For how long have I used the solution?

    We have been using Zerto for three years. 

    What do I think about the stability of the solution?

    It's been great. We've had it for three years. The only time we reboot the machines is for normal patches. We don't have to do anything else. It just works. We don't have to think about it. We've never had any issues over the three years we've been running.

    What do I think about the scalability of the solution?

    We started Zerto with a small footprint. We only did a few VMs as a POC with two nodes on each side. Then we've grown it to 34 nodes on each side, including the cloud. It's always the same amount of resources. We're running 150 protected VMs in there. It runs really well. 

    How are customer service and support?

    The few times we've had to use customer service, it's never been for anything that was really broken. It's more informational or because we didn't understand how the product works. They've been great with communication, they get back to us, and even if they don't get an answer right away in one day, they'll let us know with the ticket updates that they're still working on it. 

    It's been really good as far as the little interaction we've had. The one nice thing is that we've never had to use it for anything that's been broken or that it's not working.

    They have great communication. They don't just send you links to KB articles. 

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We looked at other solutions before we purchased Zerto. We did a bake-off with a couple of other solutions. Zerto blew everything else away. The functionality is the same as everybody else, but the amount of time it takes to implement Zerto is a lot quicker. 

    Making changes if you want to add another machine or another workload takes virtually seconds, whereas we found other systems took a planning time and could take hours to get implemented correctly.

    How was the initial setup?

    The setup was great. We had one of our newest engineers run through it because as part of the POC, the salesperson showed us how to install it. It was very straightforward. We took somebody who knew nothing about Zerto, had them install it and they had it installed and running in about fifteen minutes. It is quite easy to use. 

    I can't say it's the same for SRM. There's a lot of documentation, whereas, with Zerto you point to the button, you push, and it works. 

    What about the implementation team?

    We did the full installation ourselves.

    What was our ROI?

    We got the recovery time from sixteen hours to thirty minutes. Prior, when it took sixteen hours, there would be about ten or more people who were waiting for systems to come online to be able to test. 

    With Zerto, within an hour, we get the systems up, and then it's thirty minutes to test. Everybody can go home. There's a lot less time for people to be available. Zerto makes it much easier and quicker to get completed.

    What's my experience with pricing, setup cost, and licensing?

    The licensing model per VM is great. It's a good way to license it because you want to protect only the devices that you're looking to protect. As far as getting the licensing and working with the sales team, they're very responsive. There's a lot of great communication, it's good all around.

    Which other solutions did I evaluate?

    We looked at VMware SRM. We also looked at a manual process. We chose Zerto for the simplicity and the cost ratio was phenomenal. It's easy enough that we've had nontechnical people able to failover just by clicking a button. 

    For Zerto, you add the VM in the VPG or workload, point it to the target, pick where you want it to land, hit go, and it's done. With SRM, in comparison, you'd have to make sure it's being replicated between the two SANs. You have to go to a different UI, configure all of it, make sure that's working, then go into SRM and configure all the orchestration parts. It takes a lot more planning. You really have to make sure that all the different systems work together, whereas Zerto takes care of all that for you.

    What other advice do I have?

    I would rate Zerto a nine out of ten, there is some room for improvement. The drawback for me is that it's not compatible with every single hypervisor. If we wanted to go with another vendor for a hypervisor locally, then we'd have to look for a different solution, and there's nothing really out there that is comparable to what Zerto can do.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2507049 - PeerSpot reviewer
    Chief Technology Officer at a healthcare company with 10,001+ employees
    Real User
    Top 20
    Jul 15, 2024
    Faster and more cost-effective than other solutions
    Pros and Cons
    • "The solution's most valuable features are its user interface, ease of implementation, and ease of execution."
    • "In the future, the tool's user interface needs to be refreshed since it seems to be becoming somewhat antiquated."

    What is our primary use case?

    I use the Zerto in my company for all of our applications built on it. There are around 1,600 applications.

    How has it helped my organization?

    Zerto has enabled us to move and replicate systems much faster than we ever had before. We could move entire data centers in six months versus what would have taken three years.

    What is most valuable?

    The solution's most valuable features are its user interface, ease of implementation, and ease of execution.

    Zerto's near-synchronous replication works. I work in the healthcare industry, where systems have to be up and working and are mission-critical, and Zerto is a part of that journey.

    I have used Zerto to help protect VMs in your environment.

    Zerto is an effective tool for bringing systems back at a pace. The limiting factor in Zerto is sometimes the application, but it has certainly allowed us to deliver more streamlined SLAs to our business.

    In terms of comparing the speed of recovery of Zerto versus the speed of recovery with other disaster recovery solutions that I have used, I can say that my company moved from an old Commvault-based solution to a Zerto-based solution since the latter was far superior to the former.

    Based on my usage or evaluations of other solutions, I would compare the ease of use Zerto provides with a product named Commvault. Compared to Commvault, Zerto is faster and more cost-effective.

    What needs improvement?

    Zerto can reduce its price.

    In the future, the tool's user interface needs to be refreshed since it seems to be becoming somewhat antiquated.

    For how long have I used the solution?

    I have been using Zerto since 2017.

    What do I think about the stability of the solution?

    The tool has been 100 percent stable for our company. In reality, the tool has been up since 2017.

    What do I think about the scalability of the solution?

    I have not seen any problems with the product's scalability, especially since we run 1,600 applications with it. There don't seem to be any problems with scaling up.

    How are customer service and support?

    The solution's technical support is excellent. The tool's technical support team is responsive, easy to get a hold of, and kind, and the team also listens. I rate the technical support a nine out of ten. For me, to rate the support team ten out of ten, in a perfect world, there are more SLAs at fixed times.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have used Commvault. My company chose Zerto because it was modern and easy to implement, and the demonstrations we saw indicated that it should be part of our organization's future.

    How was the initial setup?

    The product's ease of setup made things straightforward, especially with good customer support, and backup when trying to get it all implemented.

    My company uses the hybrid cloud services offered by GCP but hasn't added Zerto to it. My company also uses AWS and Microsoft Azure, but we haven't added Zerto to it.

    What about the implementation team?

    For the setup phase, my company bought some professional services because, obviously, my team hadn't had training, but now they are trained. My company bought some professional services, and my team got some hands-on training, so we now run the system in-house. I believe that Zerto's team should receive more training about the tool. I rate my experience with the tool's system integrator, WWT, as seven out of ten.

    What was our ROI?

    It offers more cost-avoidance than the return on investment, although the return on investment is possible to a certain extent.

    What's my experience with pricing, setup cost, and licensing?

    At the time I had purchased the product, the pricing was fair and reasonable. Over the years, costs have certainly gone up, which makes it hard for healthcare companies to use the solution.

    What other advice do I have?

    I believe that Zerto's team should have more training.

    I rate the tool a nine out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Google
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Senior Data Center Engineer at a manufacturing company with 1-10 employees
    Real User
    Mar 28, 2024
    Saves millions and we can roll back by seconds or minutes
    Pros and Cons
    • "Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feature is great."
    • "While going in, we were looking at the backup tool so that we had a DR tool and a backup tool, but they stopped developing their backup solution built into it. That was a bummer for us, so now, we have a DR solution, and we have a backup solution."

    What is our primary use case?

    We use Zerto for the disaster recovery capabilities that it provides us. It is for our Tier 1 applications. 

    How has it helped my organization?

    Zerto allows us to protect individual VMs. With the other solutions, we are protecting the storage that the VMs live on, which is costly, so Zerto does save us money.

    Zerto has near-synchronous replication. It works very well. Our RPO or recovery point objective time was 20 minutes, and we were doing thousands of VMs. We not only met the RPO; we exceeded it. There were many times when it was just seconds behind.

    We have used Zerto to help protect thousands of VMs in our environment. Zerto has had a good effect on our RPO. It has helped to exceed our RPO. Our RPO on some of our critical systems is 20 minutes, and we exceed that. Most of the time, we are under 2 to 3 minutes.

    It is very easy to migrate data. We ended up migrating from one data center to another data center, and we moved 20,000 virtual machines with Zerto. It was great.

    Zerto lowered our RTOs as well. As a part of the solution analysis that we did for the RPO and RTO, Zerto's interface to do a DR test or a DR recovery was the fastest. We had a 24-hour window to recover 5,000 virtual machines, and we were doing them in three to four hours.

    Zerto has helped us to reduce downtime multiple times. We had one incident where we used it to do a recovery. The downtime was roughly about 20 minutes. We do not have a value on that because it is customers' health information. I do not know how it affected the end users or customers outside of our company, but it does affect them.

    Zerto has saved us time. When files were deleted, we were able to recover the files quickly. While doing OS patching on the servers, when the servers failed on the reboot, we were able to recover all good things when it came to quick recovery on it. As opposed to pulling it from our backup, it has cut our time probably in three quarters.

    Zerto has helped to reduce our organization's DR testing. A DR test or a recovery used to take us days, whereas now, it takes us hours. The system that we were using before took multiple engineers to do the DR test, whereas today, a single engineer can do the DR test, and then we need just a couple of engineers to do checks on it, so it saves us a lot.

    Zerto has reduced the number of staff involved in a data recovery situation. Instead of a group of people, we now just need one.

    We used Zerto for immutable data copies. It was good, and they were on a course, but they shifted their focus. They were doing DR specifically, and then Zerto started shifting over towards doing backups. We were very excited about their long-term backups, but when HPE bought them, HPE stopped that part of it because they were directly competing against their solution. At the time they were doing it, we were very excited about it.

    What is most valuable?

    The DR testing capabilities that it has are valuable. 

    Its ability to roll back if the VM or the server that you are recovering does not come up right is also valuable. You have the ability to roll back a few seconds or a few minutes. The rollback feature is great.

    What needs improvement?

    While going in, we were looking at the backup tool so that we had a DR tool and a backup tool, but they stopped developing their backup solution built into it. That was a bummer for us, so now, we have a DR solution, and we have a backup solution.

    For the actual application itself, we have put in our request for certain features, and so far, they seem to be adding those features. In their latest one going to version 10, they did an appliance, which we had asked about 6 years ago. It is great to see that they are doing an appliance. There would be even more savings for us now because we do not have to pay licensing for a Windows VM.

    For how long have I used the solution?

    I have been using Zerto for about 7 years. I have used Zerto a few times at different companies.

    What do I think about the stability of the solution?

    We have seen very few issues. It is one of the few solutions that actually runs. If you do your leg work and implement it right and go through all the design and other things, you do not have to babysit the solution. Care and feeding is what it amounts to. That is all you have to do, whereas with a lot of the other solutions, you have to babysit them.

    What do I think about the scalability of the solution?

    Its scalability is very good. It scales very easily.

    How are customer service and support?

    They could do better in regards to escalating an issue. I would rate them an 8 out of 10. In defense of support, I know it is hard because they are talking to somebody who has got 28 years of IT support. When I get on the call, I am probably dealing with someone who is just starting out. He has to go through his standard process. However, somebody like me is looking for faster support and would like to get to a real smart guy quicker.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    For disaster recovery, we were using VMware Site Recovery Manager, and it was not able to provide the recovery, the RTO, or the RPO that the company required. I went out and did a discovery for different DR solutions, and that is where I came across Zerto. Zerto replaced VMware Site Recovery Manager, and it saved us millions.

    How was the initial setup?

    Our deployment model is hybrid. I was involved in the initial deployment. It was straightforward. It was a lot easier than VMware Site Recovery Manager. It took us a week to deploy it.

    In terms of maintenance, other than typical patching and upgrades, it does not require any maintenance. VMware Site Recovery Manager required a lot of ongoing maintenance.

    What about the implementation team?

    We implemented it in-house. There were just three of us involved in its implementation.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is based on virtual machines. They need to do better in regards to their tiering pricing rather than one price per VM. A lot of times we have VMs that are lower tier, such as Tier 2 or Tier 3, but we pay the same price as for Tier 1. I know they are developing this out, but it would be nice if they could provide a little better pricing in regards to their tiering protection.

    Which other solutions did I evaluate?

    We tested four different solutions, and Zerto was the only one that was able to meet our requirements. We did PoC on Zerto and two other solutions. Zerto was by far the leader when it came to disaster recovery.

    What other advice do I have?

    To those evaluating this solution, I would recommend doing a PoC on it. Deploy it in your environment and test it. Most of the problems you are going to see are due to the replication, and that is the site-to-site connection. One of the problems that I have experienced with Zerto has been related to replication, not the solution itself.

    We have not used Zerto for blocking unknown threats and attacks. Thankfully, we have not had that. We do not have experience of that, thankfully.

    We have used Zerto to do DR to both AWS and Azure, but the ability to do disaster recovery (DR) in the cloud is not something critical for us because the health insurance requirements for certification do not allow us to put our Tier 1 data in the cloud. Also, because our applications are multi-tiered where they reach out to the mainframe, Solaris, and other equipment outside of the virtual environment, it did not make sense to go to the cloud with it, but we do have it. We have a development environment there. A lot of times, we will use it to refresh the development environment. So, it is important, but in our case, it is not critical for us. 

    We have not had any issues utilizing Zerto to support DR on AWS, but AWS is on the slower side. The reason is that for the connection to AWS, even though it is a direct connection, the speed does vary for us.

    I would rate Zerto a 10 out of 10.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Paul Mickenbecker - PeerSpot reviewer
    Senior Analyst, IS Infrastructure at a energy/utilities company with 1,001-5,000 employees
    Real User
    Jul 2, 2023
    We have centralized and simplified our DR processes, and DR in Azure has enabled us to consolidate DCs
    Pros and Cons
    • "We can failover to an isolated environment and validate the application without impacting the production environment. We can do more testing in a non-impactful way..."
    • "We do have some sites that are very low-bandwidth sites. Zerto is able to set throttling in the solution, but the throttling is set at a site-wide level. In those instances that have very low bandwidth, I can't reduce the throttling on that site. It would be nice if there were a way to control the throttling by the protection group for a specific workload."

    What is our primary use case?

    In my previous company, I used it for disaster recovery. We protected our critical workloads in another data center where we would replicate our primary workloads.

    In my current company, we're in the middle of a data center consolidation project and we're using Zerto in two ways. First, we're migrating the workloads we had in one data center to another, about 250 servers. It took us about three months to complete the migration. We had to schedule all of our moves and work with the business to validate that the services were fine and accessible, once they were moved to the other data center. We've completed the migration and a data center has been shut down, and we're working on building disaster recovery for our primary workloads in Azure.

    How has it helped my organization?

    The main benefit is that we are centralizing our disaster recovery solution. Before, we were doing replication for some services and RecoverPoint for other services. We had a mix of tools for disaster recovery and we're trying to simplify that process with a product we can use for both. We're even contemplating using Zerto for backups as well, because we use other tools for that. But the main focus is having a specific tool, Zerto, that we can use to achieve our disaster recovery goals for on-prem services.

    We also have a big push to move our DR solutions into Azure as a result of a decision from our upper levels to use Azure as our primary solution for building applications. That has allowed us to reduce costs and consolidate from three data centers to one, with our disaster recovery solution in Azure. Our focus on one tool has made it simple. We're still working through that process. Whereas the failover solutions in Azure are somewhat the same as any other data center, building out the rules and requirements for firewalls is a little more complex. We have some third-party vendors that are helping us design and build out our security into Azure.

    Near-synchronous replication is one of the benefits of Zerto that drove us to choose it over some others. With typical backup and recovery, your recovery point can be 24 hours. With the near-synchronous replication, our recovery point objectives are in the seconds. That's one of the major benefits of Zerto. We don't have to run incremental backups every half hour or 15 minutes. And the recovery time is fairly quick as well. It's essentially just a shutdown and reboot of a VM.

    Near-synchronous replication is incredibly important for us because we have transactional applications that work on financial and transactional databases. The fewer the number of transactions that are potentially lost, the better it is for our organization. It means we don't have to go through rebuilding those transactions. It limits the amount of data that we could possibly lose in a disaster recovery situation, amounting to just a few seconds' worth.

    The near-synchronous replication with Zerto has enabled us to reduce our RPOs to two seconds instead of hours and, sometimes, days.

    And Zerto really improves RTOs for moving applications. You're not waiting for restores to happen. In some cases, if you have large amounts of data on the order of hundreds of terabytes, it could literally take you a week to recover certain applications, especially if you're pulling the data down from Azure or offsite storage. Zerto greatly improves the amount of time that it takes to recover. And you don't have to do one at a time. You can move over a large chunk of servers at once and get those recoveries running and mounting in your disaster recovery environment. It's a lot quicker than running a restore from a restore product.

    In addition, the solution reduces the amount of downtime we have in applications during migration. We had a large number of servers, including some critical production applications. But we didn't have to find windows where we could have those systems interrupted for a short period of time. A few minutes of downtime, compared to having the application down for hours, helped move our migration project along. We moved about 250 servers in a three-month period, and we didn't have any issues with any of the applications related to data or the like. We had two instances where there was an issue related to licensing but they were our only issues when moving these applications.

    What is most valuable?

    The auto-connect feature is valuable because we can set the amount of time that we delay before committing a move from one location to another, giving application teams time to validate that the move went well and everything is working before we commit those changes. That gives us the ability to roll back to the same point we were at before we shut things down, if needed. 

    Another nice aspect of the product is the non-intrusive failover of the application, similar to an actual disaster recovery test without impacting the services that are currently online. We can failover to an isolated environment and validate the application without impacting the production environment. We can do more testing in a non-impactful way using isolated testing. And once or twice a year, we'll do a live test that is more like what would happen if we lost a data center.

    Zerto is also a very easy product to use. Although I've used it before in other environments, we introduced it to some engineers on our team and, after a couple of hours of training to go through the product, it's fairly intuitive. It's not something that takes a five-day training course to understand. You just drive through the checkboxes to build a protection group and that's pretty easy to do. You don't really have to understand coding or the like. It's GUI-driven, so it's fairly easy for an engineer to create protection groups.

    What needs improvement?

    You can use Zerto as a backup product, but in the discussions that I have had with them about the product, they don't really sell or talk about that feature as much. So I would be interested in improvements related to using it as a backup. If I could consolidate and use Zerto for disaster recovery as well as everyday backup and restore for situations where I need to recover something, that would be helpful. It has some of that functionality, but it's not something they promote a lot. They should point out the benefits of using Zerto as a backup and recovery product instead of just a DR product.

    With Cohesity, we keep a limited amount of backups, about 14 days. That way, we can recover an individual server within the same site or we can restore data or databases that we need, in a non-DR way. We use it for typical day-to-day backup and restore. If we could use Zerto in a similar fashion for everyday backup and recovery scenarios, that would be another area where we could consolidate into a single application.

    For how long have I used the solution?

    At my old company, I used it for several years, and at the company I'm now at we've been using it for about a year.

    What do I think about the stability of the solution?

    It has been rock-solid. I haven't had any issues with any of the builds or the virtual managers. It just runs.

    What do I think about the scalability of the solution?

    It's really scalable. You can create as many protection groups as you need, and a lot more than we have in our environment. 

    We do have some sites that are very low-bandwidth sites. Zerto is able to set throttling in the solution, but the throttling is set at a site-wide level. In those instances that have very low bandwidth, I can't reduce the throttling on that site. It would be nice if there were a way to control the throttling by the protection group for a specific workload.

    How are customer service and support?

    Our experience with their tech support has been good. I have never called them with an issue that they couldn't resolve fairly quickly. 

    I did call them a few times on some migrations that we were doing off-hours where certain aspects of the migration didn't work, particularly on the reverse protection. I always got a callback within 30 minutes and most of the time it was quicker. The support has always been great.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    One of the main issues was handling large data migrations. It wasn't feasible to do a big-bang move where we could move everything at one time, so we needed to schedule moves. We were able to at least replicate the information and work through a schedule for the migrations quickly. One of the major things we were trying to adjust was having to schedule the migrations and working with the team to validate that everything was functional. We were also looking to minimize the amount of time that that service would be offline during migration.

    In addition, we use a combination of tools. We were doing replication with RecoverPoint, and straight backup and restore with Cohesity. While we still use Cohesity, we did get rid of RecoverPoint and we don't use VMware Site Recovery Manager because we're not recovering from VMware to VMware anymore. Cohesity does certain things and Zerto does certain things very well.

    How was the initial setup?

    The implementation of the migration was very straightforward. The implementation of disaster recovery into Azure was a little more complex. In part, that was because of the way our company built our Azure subscription and the rules we have in place for installation and dividing things and networks within Azure. 

    But from the standpoint of installing and deploying the product, it's very simple.

    What about the implementation team?

    We did it in-house, but we did have a Zerto engineer run through the installation into Azure with us because we did run into some issues related to permissions in Azure and some of the custom roles that are defined. We also worked with an engineer from Azure to help us, mainly around the identity portion in Azure.

    On our side, it was just me and one of our other engineers involved.

    What was our ROI?

    We have seen ROI on the migration project which didn't require a whole bunch of people involved. We rotated two people who were able to facilitate the migrations when we scheduled them in the evenings. Sometimes, we would do up to six or seven migrations in an evening. 

    The main thing that held us up a little in that project was the validation process required by the business. If we had been able to just run through it, we probably would have completed it a lot more quickly.

    Still, we didn't require a lot of resources to do it. It was just one engineer to handle a migration and the applications teams to validate. We didn't have to go outside the company to hire services to help us with the migration. That was helpful from a cost perspective.

    What's my experience with pricing, setup cost, and licensing?

    Pricing is one area where there could be some improvement. We would like to see a consumption model that would charge in a DR scenario, where you're failing over and consuming those resources, instead of a per-protected-node model. Or it could be a model based on the amount of storage space you're protecting.

    Others in our organization have raised the issue of how it's licensed, where you need one for every VM you're protecting.

    Which other solutions did I evaluate?

    We looked at RecoverPoint and Site Recovery Manager in VMware, but they just didn't fit the type of scenario that we were looking to set up with replication and recovery into Azure. We couldn't really find too many tools that were doing it in a way that was not too intrusive. There are ways you can migrate things into Azure and run them, but there's a technical process that you have to go through to make it happen. 

    We were looking for a solution where we wouldn't have to flip all the switches for Azure. We wanted something straightforward that was much simpler to use. Zerto was really the only tool that we could find to do it. Others that we looked at briefly just didn't do what we wanted to do, so we didn't spend too much time on them.

    Recovery with Zerto is a little more straightforward compared to other solutions, and the amount of time it takes is fairly short. You can recover with Cohesity fairly quickly, but there are a bunch of other things that you need to do, depending on how the recovery is done. If you're mounting a new virtual machine from a snapshot, which would give you a fairly quick recovery, you would still have to re-synchronize that data to keep it as a replication, and that takes some time. 

    Zerto is just a more straightforward solution. You're getting pretty much the same server restored in under a minute, which is the time it takes to reboot, sync, and bring it back online. Other tasks you have to do, when bringing something up in another data center, like re-IP the machine, can be automated in the Zerto replication. It makes things easier.

    What other advice do I have?

    My advice is to look at what you're trying to accomplish. If you're looking for a migration tool, this is a great migration tool that will help you move workloads between data centers. It's agnostic as to whether you're using VMware, Microsoft, or Azure.

    And you have to look at whether you're moving a large amount of data or a large number of servers. Think about how much downtime your business can afford for moving those applications. If you're looking for something that can move an application with minimal downtime, this may be a solution for you. Or if you're moving large amounts of data, but you don't want to be down for the whole time you're restoring or moving, a synchronous product like this may be a solution for you.

    We have built a disaster recovery landing zone in our Azure environment and we built an isolated environment so we could do non-intrusive failover tests into Azure, and still keep our production environment up and running. We've tested certain workloads failing over into Azure, including a standard Windows or Linux box, and specific things like SQL Server, Oracle, et cetera. It has been going well so far and we're at the point where we're defining our protection groups and security in Azure for all of our critical workloads.

    We have not yet used the immutable data copies feature, but I was just at a conference and had some meetings with Zerto, some of the product professionals and engineers, and that is something that we are strongly looking into. That's because of the issue of cyberattacks and because even backup systems could become corrupted and then you're still in a bad situation. Putting the data into an immutable repository is something that we are definitely looking into. Especially in the industry that we are in, cybersecurity is a big issue.

    We have also not used it for blocking threats and attacks. But the ability, in conjunction with immutable data and putting that into a vault, to look at the data that is being replicated in real time and scan it, would be a great benefit. We do use some of the best-in-class tools for that kind of protection, but this would just be another layer to help with that. It's an interesting feature and another tool that would add a layer to our cyber protection.

    Zerto hasn't reduced the number of staff involved in backup and DR management. We have a pretty lean team. We try to cross-train our employees on the different products that we use. But Zerto did help to simplify the process because we can get people trained on it. They can assist in covering for other people in the group when they're out. The training only takes a couple of hours to go through the tutorials.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Fernando Hortal - PeerSpot reviewer
    CTO & Presales Manager at a tech services company with 11-50 employees
    Real User
    Top 5Leaderboard
    Nov 17, 2025
    Reduces our operational costs, time commitment, and downtime
    Pros and Cons
    • "The most valuable features of Zerto are the ease of use and recovery speed."
    • "While Zerto's current version supports VMware environments, I'd like the added flexibility of using Hypervisors as well."

    What is our primary use case?

    We use Zerto to protect our centralized environment on our data center.

    We implemented Zerto to ensure our environment keeps running in the event of power failure or hardware issues.

    How has it helped my organization?

    Zerto is extremely easy to use.

    The near synchronous replication is powerful and eliminates the need to use other storage solutions. The near synchronous replication is important for the services that we are providing.

    It has drastically reduced our downtime. Previously, recovering from an issue took three days, but now with Zerto, we're back up and running in about an hour, minimizing disruption and keeping our business operational.

    The continuous data protection has transformed our IT operations. By enabling us to restore our entire environment and resume functionality within hours, it eliminates the multi-day downtime we previously experienced in recovery situations.

    Zerto has significantly reduced our operational costs and time commitment by 90 percent. Compared to our previous solution, Zerto requires fewer resources and allows us to complete tasks much faster.

    Zerto safeguards our virtual machines, ensuring critical applications recover in minutes while less essential ones are restored within hours. This significant improvement replaces our previous recovery time of two to three days for the entire environment.

    It has reduced our downtime by 85 percent.

    While we hadn't previously tested our disaster recovery plan, our current backups and improved recovery time give us greater confidence in our ability to respond to an incident.

    Zerto strengthens our IT team's disaster recovery plan by boosting their confidence in the system's reliability. With Zerto, the system can now recover quickly from the biannual power outages that used to cause instability, thanks to its improved stability within the failover environment.

    What is most valuable?

    The most valuable features of Zerto are the ease of use and recovery speed.

    The most valuable feature for enhancing our data protection strategy is the ability to test and validate that the protection is up and running when we need it.

    What needs improvement?

    While Zerto's current version supports VMware environments, I'd like the added flexibility of using Hypervisors as well. Although previous Zerto versions offered this functionality, it seems to be missing in the latest iteration.

    We are expecting to have VME to VMware or VMware to HPE VME to have fully functional environmen

    For how long have I used the solution?

    I have been using Zerto for 3 years

    What do I think about the stability of the solution?

    I would rate the stability of Zerto nine out of ten.

    What do I think about the scalability of the solution?

    I would rate the scalability of Zerto nine out of ten.

    How are customer service and support?

    The technical support team was responsive and effective in resolving the small number of problems we encountered.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We used to rely solely on Veeam for backups, but now we have a layered approach. We still perform Veeam backups for long-term data protection. However, we've added Zerto for disaster recovery, enabling much faster recoveries of our critical systems in case of a major outage. This way, we have both comprehensive backups and the ability to get our key functions back up and running quickly.

    Zerto boasts faster recovery speeds than Veeam and offers a significantly easier testing process.

    How was the initial setup?

    The deployment was straightforward. It was completed by one person in one day.

    What was our ROI?

    The time Zerto saves us restoring our services provides a significant return on investment.

    What other advice do I have?

    I would rate Zerto nine out of ten.

    Our Zerto deployment spans multiple locations and is managed by a team of eight administrators who are responsible for protecting 30 virtual machines.

    While Zerto itself doesn't require regular maintenance, it's important to conduct periodic tests to verify our disaster recovery functionality and generate reports to monitor its health.

    I would recommend Zerto because it provides better and more simplified protection.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    Last updated: Nov 17, 2025
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