HPE Zerto Software Reviews

My main use case for HPE Zerto Software is to move VMs from one place to another. We implemented HPE Zerto Software to solve the challenge of moving workloads from on-premises to the cloud.

I would assess the ease of use of HPE Zerto Software as straightforward. It is easy to use, and the user interface is excellent. When using HPE Zerto Software for VM migrations from on-premises to the cloud, it provides valuable features and transfers them quickly, so users do not need to spend much time on it.

My impressions of HPE Zerto Software's near-synchronous replication are that it is seamless. Near-synchronous replication is important to my organization because it takes less time to migrate the workload, which is what we are looking for, along with it being faster and having no complexity, making the migration 100% successful.

HPE Zerto Software has improved our RPO and RTO. Earlier, our RPO and RTO were based on the application tier, but now they have been reduced significantly, so we appreciate this product.

I think HPE Zerto Software is excellent, and I don't see any issues with it, so I don't know if anything needs to be improved. I don't have any suggestions for additional features I would to see included in the next release of HPE Zerto Software.

I have been using HPE Zerto Software for almost five years now.

I would assess the stability and reliability of HPE Zerto Software as good, and I cannot say anything negative about it. I have not experienced any downtime, crashes, or performance issues with HPE Zerto Software, as we have high availability.

HPE Zerto Software scales with the growing needs of my organization effectively, and I cannot complain about anything. We have expanded usage of HPE Zerto Software, and the process was smooth, as we have a descriptive runbook on how to use it, so the team uses it efficiently.

I evaluate customer service and technical support for HPE Zerto Software as excellent, as whenever we have any issues, we reach out to customer support, and they provide the support we need. 

On a scale from one to 10, I would rate customer service for HPE Zerto Software as nine because the response time is quick, and the technical knowledge of the associates is excellent.

Positive

Prior to adopting HPE Zerto Software, I was not using another solution to address similar needs. Before selecting HPE Zerto Software, we were doing it manually, so there was no other product we evaluated.

HPE Zerto Software helped to reduce our organization's DR testing.

I have seen a return on investment with HPE Zerto Software.

Regarding my experience with pricing, setup costs, and licensing, I think on the pricing side, I don't generally deal with it, but from what I hear from my finance team, it's somewhat on the higher side. If licensing could be reduced, that would be beneficial.

My advice to other organizations considering HPE Zerto Software is that they should try it first and evaluate it based on the feature set before making a decision, as I think they will appreciate HPE Zerto Software. I rate HPE Zerto Software 10 out of 10.

My main use case for HPE Zerto Software is BCDR. 

By implementing this solution, we were trying to solve BCDR challenges and needed a vendor-agnostic solution.

The feature I appreciate most about HPE Zerto Software is its journal-based replication, which is a faster replication technology than what we had prior.

Overall, it has improved our RTO and RPO and reduced the engineering time spent during regularly scheduled DR exercises.

When failing over virtual machines (VMs), where VLANs aren't spanned across geographical data centers, it's essential to change the IP address of replicated VMs. The mechanism used to control and configure this process could be improved for customers with restrictions on DHCP usage.

Additionally, there are nuances to consider when dealing with Linux systems.

I have been using HPE Zerto Software for three years.

HPE Zerto Software has had some issues, such as storage problems and logs filling up, but they were resolved by support.

Our replicated workloads are mostly static. We have not needed to scale our implementation, yet.

Their support team didn’t have all the answers, and some of the cases took far too long to address, especially on critical systems that needed to be operational before our scheduled DR events.

I would evaluate customer service and technical support of HPE Zerto Software as probably a five out of ten. 

Neutral

Before adopting HPE Zerto Software, we were using a vendor-specific technology. We considered the change to HPE Zerto Software due to performance and the need to use multiple hypervisors.

Deploying HPE Zerto Software was pretty streamlined, but there have been some challenges with the support organization. There were instances where additional resources were needed to address cases, and the time to bring them on was longer than expected.

We were able to consolidate tools with HPE Zerto. That yielded a meaningful amount of cost savings for us.

My experience with the pricing and licensing of HPE Zerto Software is that it was more affordable than our previously used technologies.

My advice to another organization considering HPE Zerto Software is to get a good contact within the account team to ensure a quick path to escalation exists. 

Potential customers should be aware that Zerto does not support all hypervisors in the market. So, depending on your footprint, Zerto may or may not be a fit for your long-term virtualization strategy.

I would rate HPE Zerto Software a seven out of ten.

My main use cases for HPE Zerto Software are for DR failover and recovery.

HPE Zerto Software benefited my organization as it allows us to test changes without impacting production.

The features of HPE Zerto Software that I appreciate the most include being able to recover VMs, change the target, and either deploy the VM with the same IP address or a different IP address on different networks for a digital twin.

My impressions of HPE Zerto's near-synchronous replication are impressive, and this feature is particularly important to us. Unfortunately, we're not a HPE Zerto Software customer anymore, but I've been actively trying to push for us to get it again. 

The solution has saved me time in data recovery situations due to data corruption scenarios, though not specifically for ransomware. 

The solution has helped reduce downtime by approximately 10 hours. I cannot specify how much that amount of downtime would have cost my organization since we were a managed service provider managing HPE Zerto Software for their company. 

HPE Zerto Software has significantly lowered our time to recovery. It performs better than other recovery solutions I've used, including Veeam and the native VMware solution, which I found inadequate. 

It has helped reduce our DR testing by about two hours. I am not currently using a cyber vault solution or immutable data copies to ensure recovery from a cyber threat. We have discontinued using HPE Zerto Software. 

I don't know how HPE Zerto Software can be improved; I think it's pretty great. If it can recover VMs or infrastructure into public clouds or vice versa, that would be awesome. 

One potential improvement for the future would be competitive pricing with Veeam.

I have been using HPE Zerto Software for three years.

I have not experienced any downtime, crashes, or performance issues with HPE Zerto Software.

HPE Zerto Software scaled effectively with the growing needs of my organization. The multi-tenancy capabilities were beneficial since we were a managed service provider and could resell that to our customers.

I would evaluate customer service and technical support as exceptional, though I never needed to engage them. On a scale of one to 10, I would rate them as a 10, though I never really interacted with them.

Positive

Before selecting HPE Zerto Software, we were using Veeam and the VMware equivalent simultaneously. We ultimately chose HPE Zerto Software because we were unhappy with the other products we were using.

My experience with deploying HPE Zerto Software was that it was pretty straightforward and easy to deploy.

I would say I have seen a return on investment with HPE Zerto Software.

Before selecting HPE Zerto Software, we were using Veeam and the VMware equivalent. We chose HPE Zerto Software because we were dissatisfied with other products.

On a scale of 1-10, I rate this solution a 10.

My advice to other organizations considering HPE Zerto Software is that it would be unwise not to purchase it.

We use it in our data center. We have two data centers, one in Baton Rouge and one in Las Vegas, and we use it for replication. It is all used in the data center.

We did not have replication previously. Once we got Zerto, we started seeing everything backed up and replicated, and we saw its benefits pretty early. Over the years, we have kept renewing Zerto because it seems to get better. There have not been any issues with it.

Near-synchronous replication works very well. We use pretty big storage with them and never had a problem. If it is close to going over, we always get an email, and it is easy to keep up with all that, which is pretty important here at Credit Union. I have nothing but positive to say about Zerto.

Zerto is easy to use. When we first started using it, we used the emails they sent at the end of the night to see everything was fine. About five years ago, they got their own portal. Since then, we have been able to see everything in real-time. It has been super easy. I automatically get notifications on my phone or email. That has been a real high point for me with them.

We have several VMs, and Zerto has been a part of the protection plan for them.

Knowing what is going on in real-time has helped with breaches and things like that. Recently, there have been no issues. Luckily, over the last year or two, we have not had any security issues. Zerto and VMware are what we count on in our data center. As long as the data center is up and running safely, we are good here at the branch.

We run reports on XDR and get an idea of anything that has been going on. Luckily, we have been safe for the last year or two, but in 2022, there was an issue. Zerto was right on it, and we were able to get it cleaned up. Zerto has definitely helped in the ransomware aspect.

The portal is a valuable feature. I am here in Baton Rouge, and I can get into the Vegas data center and see real-time replication on the portal. The portal has been upgraded over the past several years, and it is probably the most helpful part of it.

I always get some blowback about the cost. It does not seem too bad to me. We had to upgrade to a premium subscription to get some other features. Maybe a one-size-fits-all option would be better. 

I have used Zerto for eight to ten years.

I have not experienced any stability issues. We are a heavy usage bank, and it has always been steady for us. I do not have anything bad to say about that.

Scalability has been good too. We started with the one in Baton Rouge and added the one in Vegas about five years ago. It was very easy to connect them and get them mirroring each other. Scalability has been good for us.

When my staff member went to Vegas, there were some issues with logging into the device. He called the tech line and was able to talk to someone. We have had luck getting in touch with those guys. Their customer service deserves a good score, at least an eight out of ten.

Positive

At the previous bank, it was a big Cisco shop, but I have been here for almost ten years, and we have had Zerto for that long. Zerto is what I am used to.

I did not personally do the initial setup. A guy who works for me went to Vegas, called it in, and got it set up pretty well. I do not go to Vegas much, but I have been to Baton Rouge. I have tested it and played with it, and every time I have done that, it seems easy to use. My network administrator has never complained about any difficulty. For the most part, it is easy. They have a good tech support line, and if we have any trouble, they are easy to get in touch with. We are happy with that.

We have a maintenance contract with them, but I did not have to use it except for one instance a few years ago when we thought that we were going to get ransomware. We had maintenance on that. The good thing is that it is a part of the renewal. It is safe to have it, but luckily, we have not had to use it over the last few years.

Price-wise, it works fine for me, but my budgetary team is always looking for ways to cut costs, and it seems like they first look at the data center and the IT side to find savings.

Take advantage of the maintenance plan; even if it is not required, it is definitely worth getting. The techs there are really good. There are local Zerto reps who come around. Use the tech support when needed because they are always very good. 

I would rate Zerto a nine out of ten.

Our current use cases for Zerto involve using it for DR, as we replicate to each other for disaster recovery across two different properties. We back up locally and then replicate across using Zerto.

I use Zerto to help protect virtual machines in my environment.

What I appreciate the most about Zerto is the simplicity of it all. It has allowed me to rely on Zerto to do file-level backups which, as a normal DR solution, you usually don't get. I've used other platforms for disaster recovery, and Zerto by far has been the simplest to implement and maintain.

The near-synchronous replication feature is incredible; I haven't used another solution that does it as fast and as seamlessly as Zerto.

I have not seen any effect on my RPOs. Prior to Zerto, we were not able to publish our RPOs, but now we're confident in them.

For improvement points, because Zerto is not a backup company, if they could implement some kind of backup solutions, it would help us out significantly. They can do file-level backups, but if in the future they could achieve application-aware recovery, that would be an incredible help for us.

I have been using Zerto since 2016 in my career.

I have not seen any instability, such as lagging or crashing, in Zerto.

Zerto is very scalable.

I have contacted Zerto's technical support and customer support.

Their support is very knowledgeable about the product. I was concerned because I had reached out to Zerto support directly before they became an HPE company, and although I had never had a problem, I found that after reaching out to support following the HPE acquisition, they did not skip a beat. The support has not dropped off whatsoever.

I would give them a nine out of ten for support.

Positive

The initial deployment of Zerto was easy for me.

I was up and running within an hour to fully set it up.

It was just me who handled the deployment—no team was needed.

Regarding the pricing for Zerto, it's right on target. I was pleasantly surprised once I was introduced to Zerto. I was very impressed with the product but had that in my back pocket because I figured it was going to be overpriced. It was surprisingly affordable.

I have used VMware's SRM tool as an alternative to Zerto in my career.

The biggest difference between Zerto and SRM in my opinion is simplicity. SRM was clunky; you almost had to have an engineer maintain it, and it seemed it was a daily project. We just don't have the manpower, as we don't have an extra engineer or staff member to manage it, and it was way too clunky for us.

Fortunately, Zerto has not needed to help us reduce downtime in any situations, as we have not had a situation where we would have had to use it. We do bi-annual failover testing within Zerto, and they've always been successful.

My advice for new users on how to start with Zerto is to start with a demonstration and watch the product in action; don't just review slides by sales.

On a scale of 1-10, I rate Zerto a 10.

We use Zerto to replicate our Oracle databases from the main site to the other site. I have a number of fairly large Oracle databases, approximately four or five terabytes, and we're replicating to a Doctor site. We're actually moving our Doctor site from Colorado to Virginia, and I'm not sure Zerto can support the move. We'll just have to rebuild the reputation in the new site, but I'll figure it out. I'm not worried about it.

We explored cloud disaster recovery with Zerto, but because of the size of our database, it's not cost effective.

What I appreciate about Zerto is that it's set and forget. It just works. As long as you give it enough space for journaling and things like that, it's really resilient. It doesn't take a lot of maintenance, and I know that it's always going to be available if I need it.

The near synchronous replication is great because I can restore a production database up to a minute, and the granular restore or the brick level file restore option is beneficial. It's great for real-time or store level recovery, too.

We tested it, and it performed excellently. I know it works.

I wish there was a mechanism or a plug-in to do IP failover. We have to change the DNS entry and Infoblox manually, although we can script it, but we haven't gotten around to it.

One aspect I don't appreciate about Zerto is the plug-in, especially when it migrated from appliance from Windows server to the appliance, and you have to configure Active Directory authentication. I think it's unnecessarily complicated. That should be simplified for sure.

I have been using Zerto in my current position since we acquired it three or four years ago.

Support is fantastic. Many vendors, especially after COVID, have seen their support decline, but not with Zerto. Their support is consistently great.

Positive

I have experience with Veeam before. Zerto is better. Veeam seems pretty simplistic compared to Zerto.

The setup with Zerto was easy. It's pretty intuitive. There's a little bit of a learning curve, but not significant.

I would rate Zerto eight or nine out of ten.

We started using HPE Zerto Software for the disaster recovery (DR) segment. For DR implementation, we are using the HPE Zerto Software tool.

HPE Zerto Software helped to reduce downtime in our corporate IT environment, and it was a very smooth dry run. In our corporate IT environment where we used HPE Zerto Software, it was a good experience regarding RTOs and RPOs. 

HPE Zerto Software is very quick. It reduces our DR testing and takes less than 30 minutes.

To copy the data from one site to another site, HPE Zerto Software is a very powerful tool. We have two environments, Dell and HPE, so now it's very easy to move files from one place to another with HPE Zerto Software. 

HPE Zerto Software is a very good tool with ease of access. We can easily move data from one place to another and replicate it. To manage two types of data centers, DC and DR, HPE Zerto Software is a very useful tool. Replication with the HPE Zerto Software is very smooth. 

The migration part of the HPE Zerto Software is already there. In terms of improvement, we have VMware and Nutanix, and we are looking for solutions to perform migration between these two setups to save costs.

We have used HPE Zerto Software for more than a year.

I have not experienced any downtime, crashes, or performance issues with HPE Zerto Software.

We are expanding the usage of HPE Zerto Software currently from a two-node to more nodes.

The technical support for the HPE Zerto Software is good and very quick. Whenever we raise tickets, we generally get the solution fast. I would rate the technical support of HPE Zerto Software a nine out of ten because when we raise technical issues, they can take a little time but they do provide a solution.

Positive

Earlier we were not using any other solution for DR. We recently started using HPE Zerto Software for DR.

We have two environments. There's a corporate IT environment and a smart city environment. We have done the implementation in the corporate IT, and it was very smooth. We had a good experience with the solution. 

During the implementation, we encountered no major challenges. Everything is working smoothly, and the implementation process is very quick. The partner support has been excellent. Currently, we are using an on-premises setup with two data centers. One data center serves as our primary data center, while the other acts as a disaster recovery site.

It's still in the implementation stage, but we have seen an ROI.

We have not had any incidents of ransomware. The cost of any downtime for our organization would be approximately $10,000.

My experience with the pricing, setup cost, and licensing for the HPE Zerto Software was good. 

We started the communication with HPE for HPE Zerto Software for DR, and did not look around at other solutions. HPE Zerto Software was already in place, so we started using it for DR.

We are using Fortinet as a cyber vault solution, but in the future, we can explore other options. DDoS attacks and other aspects have to be covered in the next version of our cyber vault solution approach.

I would rate HPE Zerto Software a ten out of ten. It offers ease of access and fast implementation.

Our use cases right now are primarily for creating spot backup snapshots and things like that for recovery.

The near synchronous replication works very effectively. We do appreciate it as it's comparable to other vendors in that space.

Zerto has helped to reduce downtime in situations when we roll out a change and the change needs to be rolled back. Zerto has been excellent at being able to recover that prior server before the change, so it has helped significantly in those areas.

Zerto has helped us to reduce the overall DR testing. Zerto saved us close to 90% on DR testing compared to traditional backups and restores. We were able to utilize that time for anything else we wanted to. We needed the time desperately, so it was a big benefit to us.

Zerto has had an impact on our IT resiliency strategy. It has improved our IT resiliency considerably; going from traditional backups to having backups with Zerto in addition was a lifesaver.

We use Zerto to help protect virtual machines in our environment pretty much exclusively. Compared to what we were doing with traditional backups, our RTO and RPO have improved by 90%.

What I appreciate the most about the product is its simplicity. It's very easy to use for my staff.

Expanding the product to compete more fully with products such as Veeam would be a big benefit in the market.

I have been using Zerto for about three years.

We have not seen any instability.

Zerto's scalability is adequate for us. It could expand a bit more to compete with those larger products that are a little bit more scalable. We're not a big enough enterprise to test it. We haven't taken it to the point where we feel the scalability is a problem, but I suspect it probably would be; that's just a suspicion, not anything that I have concrete evidence for.

We have not had to contact the technical support or customer support.

Neutral

I have personally used alternatives to Zerto, including Veeam, Commvault, Veritas, and several other solutions. Zerto competes effectively in the snapshot area for DR and synchronous replication. I've also used the Pure Storage system, which does asynchronous replication. It combines effectively with other products such as Zerto, Veeam, and so on, so I've used quite a few of them in the past.

Veeam is a more comprehensive backup software for an enterprise. Zerto gets most of the way there and would work for a smaller enterprise effectively, but for a larger enterprise, Veeam has capabilities that are beyond Zerto at this point. Veeam is an example of a more complete product.

Commvault also has a more complete product, even though it's not entirely as good. Zerto is progressing; they have a great start and a great product, but they probably need to expand it to compete more fully with those larger enterprise backup systems.

Its deployment is easy. We had it fully onboard and tested in about two weeks.

After the deployment, Zerto doesn't require much maintenance at our end. You have to administer it similarly to any other system, but it's pretty low maintenance.

We put a team on it so that everybody learned together. We put a three-man team on it from a group of seniors who would be responsible for disaster recovery anyway.

It was pretty appropriate. It was not too cheap, not too expensive. It was just about right.

I would rate Zerto a seven out of ten.