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Operation Technical Lead at a tech services company with 501-1,000 employees
Real User
Top 10
May 5, 2026
Reliable disaster recovery has protected critical systems with near-zero data loss
Pros and Cons
  • "With HPE Zerto Software, when we achieve that scenario to fail over and stay there for a long period, and then come back and fail back to the main site, it has had a huge positive impact on our management."
  • "In the beginning, we faced some issues during failover and failback."

What is our primary use case?

My main use case for HPE Zerto Software is to achieve disaster recovery.

I can provide a quick specific example of how I use HPE Zerto Software for disaster recovery in my environment. It is very good software to achieve disaster recovery because it provides very low RTO and RPO. We have multiple critical systems in our environment, and we try to find the best scenario or best solution to get that result. With HPE Zerto Software, we achieve those numbers. We did scenarios for drills and carried out real scenarios for disaster recovery, and HPE Zerto Software was the best approach to go with.

In the beginning, we faced some issues during failover and failback. Sometimes HPE Zerto Software did not remove or delete the folder for machines in the main site, and when you fail back, it causes conflicts if the folder name still exists. When you fail back, HPE Zerto Software just adds a suffix to that new virtual machine, which causes issues with backups or when you want to migrate the data store for those virtual machines. After failover, you have to make sure to search for any existing files and change or delete them. This is the big issue that arose from HPE Zerto Software; otherwise, it has been a very good solution.

What is most valuable?

The best features HPE Zerto Software offers are that it is very easy to use, and it is not complex software. I can do the installation and start the implementation for the virtual machine to replicate and for the disaster recovery site in maybe just one day. It does not take much time for me to understand how this software works; it is very good and easy to manage.

The simplicity of how easy it is to use and set up HPE Zerto Software really helps me day to day. Compared to other tools I have tried, HPE Zerto Software was easy to install the management server. They provide an OVA, and you simply need to add some information, such as server name and IPs, and open some ports. Then you install it on every ESXi in the main site and disaster recovery site, and that's it. You just need to add the virtual machine that you want to replicate.

Our team is very concerned about how we can achieve a disaster recovery scenario with our critical systems, which are based on security tools. With HPE Zerto Software, when we achieve that scenario to fail over and stay there for a long period, and then come back and fail back to the main site, it has had a huge positive impact on our management.

What needs improvement?

We have two topics to improve with HPE Zerto Software. First, when you fail over, you have to make sure that files for the existing virtual machine are cleaned up. Sometimes when we fail over, HPE Zerto Software deletes some files and keeps others, leading to disputes when failing back. Second, during failover, sometimes you have to ask HPE Zerto Software to shut down the virtual machine, and it can take a long time. HPE Zerto Software will wait for maybe one or two minutes, or sometimes five minutes. If the virtual machine doesn't shut down in that time, it just powers it back on and cancels the failover. These two things should be enhanced and developed to improve the process.

For how long have I used the solution?

I have been using HPE Zerto Software since one year ago.

Buyer's Guide
HPE Zerto Software
August 2026
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,858 professionals have used our research since 2012.

What do I think about the stability of the solution?

HPE Zerto Software is very stable.

What do I think about the scalability of the solution?

HPE Zerto Software is really easy to scale. It can be done by extending the license or installing it for more hosts. I believe it offers very good scalability.

How are customer service and support?

Sometimes I find very good engineers that support us and provide more information to help solve issues. Other times, it takes a long time with engineering to find a solution to problems. I would rate the customer support of HPE Zerto Software as seven out of ten.

Which solution did I use previously and why did I switch?

Before switching to HPE Zerto Software, I used Veeam. Everything was fine, but to achieve a large number for RPO and RTO, switching to HPE Zerto Software was the only solution that could meet our needs.

How was the initial setup?

HPE Zerto Software was easy to install the management server. They provide an OVA, and you simply need to add some information, such as server name and IPs, and open some ports. Then you install it on every ESXi in the main site and disaster recovery site, and that's it. You just need to add the virtual machine that you want to replicate. The simplicity really helps me day to day compared to other tools I have tried.

What's my experience with pricing, setup cost, and licensing?

My experience with the pricing, setup cost, and licensing for HPE Zerto Software is that it was a little expensive. I have Veeam which we use for backup, and it has a replication feature that is much cheaper compared to HPE Zerto Software. HPE Zerto Software focuses solely on disaster recovery and replication, while Veeam provides backups, replications, and copies to other locations with multiple features at a lower price.

Which other solutions did I evaluate?

I don't remember all the options I evaluated before choosing HPE Zerto Software as it happened about a year ago. When I looked at other software, I found that HPE Zerto Software might be the best approach to meet our disaster recovery needs. After the POC, I confirmed it as the correct choice for our disaster recovery scenarios.

What other advice do I have?

We achieved an RPO of just seconds for the systems, and when you fail over, it takes just three minutes, or maybe less than one minute for some systems. For others, it depends on how quickly you can shut down in the main site and fail over those systems. I would say three to four or five minutes maximum. For us, it was really no downtime or data loss.

I rate HPE Zerto Software as nine out of ten because, as I mentioned previously, it caused me some trouble during drills, which helped me learn how to deal with those issues. However, HPE Zerto Software deserves more; it is really very good software. If you are looking to achieve very good numbers with RTO and RPO and want to conduct smooth disaster recovery scenarios, I really advise you to use HPE Zerto Software.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: May 5, 2026
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reviewer2730009 - PeerSpot reviewer
Assistant Senior Engineer at a transportation company with 10,001+ employees
Real User
Top 10
Jun 28, 2025
Facilitates seamless disaster recovery simulations and rapid application migrations
Pros and Cons
  • "The feature I appreciate the most about HPE Zerto Software is its fantastic replication and advanced problem-solving capabilities."
  • "It could benefit from tighter integration with VMware."
  • "Customer support has always responded well when we have a problem, although that has gotten a little bit less since HPE purchased it."

What is our primary use case?

My main use cases for HPE Zerto Software involve active-passive application setups since I can't do an active-active; we do a standby and use Zerto to replicate that across to an alternate data center to practice as a DR. 

I practice it to migrate to new IPs as needed and things like that. I haven't experienced any ransomware issues yet, so I haven't had to use HPE Zerto Software in a data recovery situation. It wasn't applicable for our exercises against the CrowdStrike failure that impacted the entire world, however, we recovered from that in different ways. The only time we've actually had to use this as a DR event was during practice; we haven't had to use it as active DR since we have active-active solutions that rely on global traffic managers. 

The data is already in place; they just open up to see it in a different environment. So we haven't had to use it as DR, but in our DR practice, it has been working very effectively.

How has it helped my organization?

An example of how the replication feature has benefited my organization is when we were migrating from a legacy stack of hardware to a new stack using HPE Zerto Software. We were able to move hundreds of VMs at a time during a change window because the replication had already moved the data there; we just needed to cut over the active workload. It was as simple as turning it off, migrating, and turning it back on in a new space, which enabled us to run 200 plus applications in each change window during our migration from a 16-month deployment down to a three-month deployment.

What is most valuable?

The most valuable aspect of HPE Zerto Software is that it solves an impossible solution that VMware did not. We previously used a storage-based replication tool and coordinated with SRM for the cutover. That storage tool was no longer available when we started using VSAN. We no longer have a Fibre Channel system in the mix and were used to getting kind of DVR level, rolling it back to a millisecond to write-by-write level of recovery. VMware didn't have that available to us in vSphere replication, leaving us with a 10-minute choice while we needed sub-one minute. Zerto provides us with a seven-to-eight-second RTO and which allows us to meet the needs of our application teams with very sensitive applications.

The feature I appreciate the most about HPE Zerto Software is its fantastic replication and advanced problem-solving capabilities. We use it for both migration and DR.

It's easy to use; my POC took half a day to set up.

Zerto's near synchronous replication works very, very well. 

What needs improvement?

I hesitate to offer improvements for HPE Zerto Software since I appreciate it so much; the user interface is good, and the actual data under the hood is good. It keeps working, it's fast. 

However, it could benefit from tighter integration with VMware. They have a head start on proving that the new version will work. When cybersecurity events happen and we have a new release that we need to deploy quickly, they have a 90-day window to remediate that, but I need to deploy it before them, and I can't.

For how long have I used the solution?

I've been using HPE Zerto Software for about two years.

What do I think about the stability of the solution?

I assess the stability and reliability of HPE Zerto Software as 100%.

What do I think about the scalability of the solution?

HPE Zerto Software has been able to scale with our growing needs, and I've been happy with how it's been scaling; it's been smooth. The scaling has been smooth and satisfactory.

How are customer service and support?

Customer support has always responded well when we have a problem, although that has gotten a little bit less since HPE purchased it. It was a bit better when it was Zerto before the acquisition; we get into the main queue more often now, but we can escalate very quickly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prior to adopting HPE Zerto Software, I used a combination solution with vSphere Replication and SRM alongside a Fibre Channel solution from EMC called the Virtual Replication Appliance. It had really good RTO, which we were trying to match with our new infrastructure, and the only solution we found to meet that need was HPE Zerto Software.

How was the initial setup?

I would describe my experience with the deployment of HPE Zerto Software as very smooth and very easy.

What was our ROI?

It's hard to say if I've seen a return on investment; we haven't had anything break yet, so quantifying a return on investment for insurance is quite difficult. We have a solution that's ready to play, and we hope we never have to use it, similar to buying insurance on a house—you don't want to find out if it truly has to pay.

What's my experience with pricing, setup cost, and licensing?

The setup cost for HPE Zerto Software was very favorable, and pricing wasn't much of an issue since it was the only choice available.

Which other solutions did I evaluate?

Before selecting HPE Zerto Software, the only other solution we considered was vSphere Replication with SRM; that was the only one that fit into our environment, and I don't care what its new name is since we're not using it.

What other advice do I have?

Having a solid solution like HPE Zerto Software means we can effectively solve our DR problem. We can't reduce our DR testing since all our vital apps do it twice a year, and the less vital ones do it once a year. 

I am currently using a Cyber Vault solution or immutable data copies to ensure recovery from a cyber threat, integrated with the backup solution we have today, which is a Cohesity product they call Fort Knox. The approach for that is in the storage department's domain, and I leave them to do their own business. 

The most important capabilities for me when choosing a Cyber Vault solution would again be continuity, even though this is outside my scope. 

HPE Zerto Software hasn't yet reduced our downtime in any situation; we haven't had an event where it would be helpful. We've built in suspenders kind of things. We are managed service providers and use HPE Zerto Software on-prem with a private setup. We're not using any cloud providers for that; we have a cloud-at-customer solution.

Overall, I assess HPE Zerto Software as a product and would give it about a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
HPE Zerto Software
August 2026
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,858 professionals have used our research since 2012.
Chetan Kade - PeerSpot reviewer
Smart City Applications & Analytics Specialist at a real estate/law firm with 201-500 employees
Real User
Top 5
Jun 26, 2025
Efficiently manages data replication and reduces downtime in our corporate IT environment
Pros and Cons
  • "HPE Zerto Software helped to reduce downtime in our corporate IT environment, and it was a very smooth dry run."
  • "In terms of improvement, we have VMware and Nutanix, and we are looking for solutions to perform migration between these two setups to save costs."

What is our primary use case?

We started using HPE Zerto Software for the disaster recovery (DR) segment. For DR implementation, we are using the HPE Zerto Software tool.

How has it helped my organization?

HPE Zerto Software helped to reduce downtime in our corporate IT environment, and it was a very smooth dry run. In our corporate IT environment where we used HPE Zerto Software, it was a good experience regarding RTOs and RPOs. 

HPE Zerto Software is very quick. It reduces our DR testing and takes less than 30 minutes.

What is most valuable?

To copy the data from one site to another site, HPE Zerto Software is a very powerful tool. We have two environments, Dell and HPE, so now it's very easy to move files from one place to another with HPE Zerto Software. 

HPE Zerto Software is a very good tool with ease of access. We can easily move data from one place to another and replicate it. To manage two types of data centers, DC and DR, HPE Zerto Software is a very useful tool. Replication with the HPE Zerto Software is very smooth. 

What needs improvement?

The migration part of the HPE Zerto Software is already there. In terms of improvement, we have VMware and Nutanix, and we are looking for solutions to perform migration between these two setups to save costs.

For how long have I used the solution?

We have used HPE Zerto Software for more than a year.

What do I think about the stability of the solution?

I have not experienced any downtime, crashes, or performance issues with HPE Zerto Software.

What do I think about the scalability of the solution?

We are expanding the usage of HPE Zerto Software currently from a two-node to more nodes.

How are customer service and support?

The technical support for the HPE Zerto Software is good and very quick. Whenever we raise tickets, we generally get the solution fast. I would rate the technical support of HPE Zerto Software a nine out of ten because when we raise technical issues, they can take a little time but they do provide a solution.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Earlier we were not using any other solution for DR. We recently started using HPE Zerto Software for DR.

How was the initial setup?

We have two environments. There's a corporate IT environment and a smart city environment. We have done the implementation in the corporate IT, and it was very smooth. We had a good experience with the solution. 

During the implementation, we encountered no major challenges. Everything is working smoothly, and the implementation process is very quick. The partner support has been excellent. Currently, we are using an on-premises setup with two data centers. One data center serves as our primary data center, while the other acts as a disaster recovery site.

What was our ROI?

It's still in the implementation stage, but we have seen an ROI.

We have not had any incidents of ransomware. The cost of any downtime for our organization would be approximately $10,000.

What's my experience with pricing, setup cost, and licensing?

My experience with the pricing, setup cost, and licensing for the HPE Zerto Software was good. 

Which other solutions did I evaluate?

We started the communication with HPE for HPE Zerto Software for DR, and did not look around at other solutions. HPE Zerto Software was already in place, so we started using it for DR.

What other advice do I have?

We are using Fortinet as a cyber vault solution, but in the future, we can explore other options. DDoS attacks and other aspects have to be covered in the next version of our cyber vault solution approach.

I would rate HPE Zerto Software a ten out of ten. It offers ease of access and fast implementation.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2729427 - PeerSpot reviewer
Senior Converged Infrastructure Engineer at a educational organization with 1,001-5,000 employees
Real User
Top 10
Jun 28, 2025
Failover and data protection ensure reliable disaster recovery
Pros and Cons
  • "The feature I appreciate the most in HPE Zerto Software is the move or the failover buttons."
  • "HPE Zerto Software is fast, simple, and fits in our hybrid cloud model."
  • "I would appreciate more integration with vCenter in the next release and how we can protect our production servers and automatically get them put into a VPG."
  • "Over my eight years working with HPE Zerto Software, I have experienced some downtime and crashes during upgrades."

What is our primary use case?

Our main use cases for HPE Zerto Software are disaster recovery and replication to the cloud.

How has it helped my organization?

Zerto features benefit our organization by protecting us in times of need. I work in Louisiana, so in case of any natural disasters, we have the protection that we can fail over to the cloud quickly if needed.

What is most valuable?

The feature I appreciate the most in HPE Zerto Software is the move or the failover buttons. It protects the data without requiring a hard cutover or failover. It shuts down the server and ensures all data is protected before moving it from on-premises to the cloud or back from the cloud to on-premises. 

It's easy to use. It's simple. You just put the server you want in a VPG and make sure it's replicating and moving to the cloud and you hit protect.

The solution helped reduce downtime for DR testing. It would have cost my organization significant downtime as we would have had to find alternative methods to fail servers from one data center to another data center, and we would have needed more help. We probably would have had to bring in consultants if needed.

HPE Zerto Software has impacted my RTOs and RPOs with amazing results; they're in seconds. Compared to the other DR solutions I've used, the others seemed slow, manual, and clunky. HPE Zerto Software is fast, simple, and fits in our hybrid cloud model.

The solution has helped to reduce our organization's DR testing time. DR used to take hours to fail over servers. We fail over 800 servers for our DR test, which would take hours with older or legacy DR solutions. Now, it takes minutes. We can leave it up there, get our test smoke test in the isolated environment and it just works.

I have a really good impression of HPE Zerto Software's near-synchronous replication. It works very efficiently. Sometimes it gets choppy, but once implemented, it's fast. Replication is fast and the journal copy allows picking minutes and seconds for failover timing.

Near-synchronous replication is very important to our organization. In the healthcare industry, there are three main things: care, claims, and trust. If you can't process claims or do transactions, the company is in a bad state. The solution has saved us time in data recovery situations due to moving from on-prem to Azure.

I have not experienced any downtime, crashes, or performance issues over the last three months. However, over my eight years working with HPE Zerto Software, I have experienced some downtime and crashes during upgrades.

What needs improvement?

HPE Zerto Software can be improved for automation. I would appreciate more integration with vCenter in the next release and how we can protect our production servers and automatically get them put into a VPG. That's what I'm working with right now to try to build automation for it. If HPE Zerto Software has it built-in where we're going to vCenter and you click on it, it will build the VPG and indicate configuration requirements, that would be amazing.

For how long have I used the solution?

We've been using HPE Zerto Software for about eight years.

What do I think about the stability of the solution?

I would assess the stability and reliability of HPE Zerto Software as very stable. We had a rough patch during the migration from Windows to Linux. Now it's great. It's very stable and easy to use, and it helps me whenever I'm in a bind.

What do I think about the scalability of the solution?

HPE Zerto Software scales with the growing needs of my organization very efficiently. If you need to add anything, either memory or CPU, you can shut down servers while everything continues replicating in the background. As long as you have your VRA set up correctly on the host, you're good. We have expanded our usage significantly. We have about seven servers on-prem, and we have about 15 servers in Azure. Before that, we had four. We just had to add three more recently to keep up with what the firm wanted.

How are customer service and support?

I would evaluate customer service and technical support as having had a rough patch. Since the beginning of this year, it's been amazing. I would prefer more customer service focused in the Azure realm. I've found there aren't many cloud, Azure, HPE Zerto support techs. Other than that, it's been great. I always get help. Someone always knows what to do, and if I have any issues, I bring the issues to them.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Prior to adopting HPE Zerto Software, I was using VMware to address similar needs. It came down to performance, cost, support, and scalability. HPE Zerto Software handled all of these factors.

How was the initial setup?

I would describe my experience with deploying HPE Zerto Software as easy. Going over to the OVA, setting the IP address, and going straight to the webpage to start building your VPGs is straightforward. If you have a server on Windows, you can install the OVA on Windows as also. The OVA setup process involves putting in your IP, setting it up, getting your IP address, putting your subnet mask, and proceeding from there.

What was our ROI?

I can't speak of return on investment with HPE Zerto Software. My understanding is it has provided value through helping with our disaster recovery testing.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing and setup cost for HPE Zerto Software is great. I've had help with Sean, Avishai, and Ashton Meyers. They have been tremendous with helping with the licensing and pricing.

Which other solutions did I evaluate?

I've looked at many different DR solutions before selecting HPE Zerto Software. I've used solutions from Microsoft and VMware, and HPE Zerto Software has been the best so far. What stood out to me in my evaluation process were the speed of recovery, cloud flexibility, and the way that it can keep up with the changing pace of my company.

What other advice do I have?

Any company looking for a disaster recovery solution should give HPE Zerto Software a try. The ease of use and multi-cloud capabilities with AWS, Azure, Google, and private cloud integration are valuable features. Now that they're with HPE, they remain hypervisor agnostic. Companies should conduct a POC to see how it works and how easy it is to use.

I rate HPE Zerto Software nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2729445 - PeerSpot reviewer
Senior Enterprise System Administrator at a healthcare company with 10,001+ employees
Real User
Top 10
Jun 25, 2025
Ensures disaster recovery with real-time replication and dependable failover capabilities
Pros and Cons
  • "The features I have found most valuable in HPE Zerto Software are the replication using the virtual VPGs."
  • "The real-time capability is what we're looking for."
  • "Outside of disaster recovery, we are looking to leverage HPE Zerto Software for converting from VMware loads to Hyper-V. We have been doing testing and have concerns that support for Hyper-V ending with 9.7."

What is our primary use case?

Primarily, my main use case for HPE Zerto Software is disaster recovery for a specific set of VMs to another site that have no ability to run active-active.

How has it helped my organization?

Zerto features have benefited my organization by providing peace of mind for our disaster recovery team to know they have a way to ensure that if something were to happen in a data center, they would be able to run and bring that load back up in the other data center.

What is most valuable?

The features I have found most valuable in HPE Zerto Software are the replication using the virtual VPGs. 

My impressions of HPE Zerto Software's near-synchronous replication are that it can stay real-time, which is how we want to run it. We don't usually worry about data points in time for multiples. 

The real-time capability is what we're looking for. The near-synchronous replication is important to our organization for disaster recovery; since we're a medical center, we want to have the most up-to-date data possible before a disaster occurs. 

The solution has not saved us time in a data recovery situation or ransomware cases since, luckily, we haven't experienced one. However, this is something we must build for to ensure preparedness. 

The solution has impacted our RTOs and RPOs positively; most of our others were replication of LUNs themselves, which would have required the storage team to bring those LUNs up active. 

It has allowed us to handle it ourselves at our administrative level. The solution has helped reduce our organization's DR testing thanks to how easy it is to do a failover test or failover move to the other site and run it there briefly. We set up reverse replication and then fail back. It makes the process easy and seamless, with short downtimes that help teams have confidence they could get systems running fairly quickly if needed.

I would assess the solution's ease of use as fairly easy to use and administer. The interface is intuitive, and for unknown aspects, research makes everything clear.

What needs improvement?

Outside of disaster recovery, we are looking to leverage HPE Zerto Software for converting from VMware loads to Hyper-V. We have been doing testing and have concerns that support for Hyper-V ending with 9.7. Now that Broadcom has created an opportunity in the market, we're looking at Hyper-V. We also have a Microsoft ELA. Continuing support on Hyper-V is something we would want to explore.

What do I think about the stability of the solution?

The system has been stable and reliable.

What do I think about the scalability of the solution?

The software has scaled with the growing needs of my organization. We initially started with less than 100 different VMs, and now we're up to around 300, so we've tripled our usage.

How are customer service and support?

On a scale of one to ten, I would rate the technical support or customer support that I received between seven and eight based on our previous experiences.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Prior to adopting HPE Zerto Software, we were not using another application; we were using array-based replication.

How was the initial setup?

The deployment was fairly easy. The upgrades are okay. We've run into minor things before. If we can't figure it out, usually, support has been very, helpful about getting us enough and running. I've heard no complaints. It's easy to work with, and if we need to exceed the license and true up quickly, we're not inhibited. 

What was our ROI?

On the technical side, I have seen a return on investment. The amount of time for doing the DR test helps with the administrators when they're working with the application support. It saves us time since it's easy enough to do, and with our documentation, our admins can typically complete the process.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing of HPE Zerto Software has been indirect. The feedback I receive indicates it is simple and easy. We don't purchase many licenses as we do a specific set of workloads.

Which other solutions did I evaluate?

Before selecting HPE Zerto Software, we were primarily using array-based replication for DR, and our team wanted to move away from that approach.

What other advice do I have?

The challenges my organization was trying to solve by implementing HPE Zerto Software include handling failover from one data center to another and having resiliency if there was a failure since they could only run it in one location. While we haven't had a disaster, we do conduct failovers and they work effectively.

Everything we put online goes through a test process to ensure functionality. 

The solution has not helped reduce downtime as we haven't needed it for that purpose. It has served as an insurance policy. 

We are currently working on a Cyber Vault solution. The most important capabilities when choosing a Cyber Vault solution include ease of use, resilience, and a proven track record. HPE Zerto Software met these requirements for us. For a Cyber Vault solution, we're exploring different options based on specific requirements. 

On a scale of one to ten, I would rate the product overall as an eight, mainly due to considerations regarding Hyper-V support if we were using it to move workloads, not just for DR. Additional capabilities in these areas would be helpful and potentially generate more business.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
JeffSmith12 - PeerSpot reviewer
IT Manager at American Pioneer Federal Credit Union
Real User
Top 5
Jan 23, 2025
An enterprise-grade solution for restoring VMs in minutes
Pros and Cons
  • "I find Zerto's ability to restore a virtual VM much more quickly than Veeam or vCenter's restoration capabilities to be incredibly valuable."
  • "Zerto has improved our confidence tremendously, and it has reduced the RPO of any potential restoration needs."
  • "I am very pleased with it as is, but the ease of use of the restoration utility could be challenging initially."

What is our primary use case?

I use Zerto for backup and restore.

How has it helped my organization?

With both Veeam and vCenter, the restoration process took a considerable amount of time. Zerto bragged about how their restoration was much faster, and it was true. It seemed unrealistically faster when they described and said that they could restore a VM within minutes. With vCenter and Veeam, when we restore a VM, depending on the size of the VM, it can take hours. Zerto proved true, and we have tested it numerous times now. We have done restorations via Zerto, and it truly does a full restoration of a VM within minutes. That was the problem we needed to solve, and they provided the solution. We are very pleased.

We are able to do a restoration so quickly because it backs up in near real-time. Of course, nothing is going to be in real-time, but it is as near real-time as possible. Instead of copying a larger amount of data, it is able to copy just delta data which is in a compressed form so that replication is more frequent. If we need to do a restoration, we will be missing less data.

Its interface is like any enterprise-grade utility. It is complex and not easy to use, but it is learnable.

We were able to see its benefits after some time. That was mostly because we did not have a good opportunity to test it in production. The initial onboarding came with an opportunity for us to do a test backup and restoration, but that was test data. You find the true value of this platform when you use it in a production environment where a stakeholder is involved and there is data that if you do not restore will lead to problems.

We use Zerto to help protect VMs in our environment. The restoration time is in minutes versus hours. That goes a long way towards our RPO. With our previous platform, it took two hours, and with this platform, it takes five minutes. It has also had a positive effect on our RTOs.

Zerto has helped us to reduce downtime with a restoration time of five minutes versus two hours.

We have not had to use it for restoration because of ransomware. We were using a couple of VMs to test migration to a new database. While testing that migration, we caused damage to the VMs. We then used Zerto to restore them prior to that damage, and it was fantastic. The restoration was quick and effective, and we were back in production in minutes versus hours.

Zerto has reduced the time spent on DR testing but we still do the same number of DR tests throughout the year to make sure. It just takes a lot less time.

Zerto has improved our confidence tremendously, and it has reduced the RPO of any potential restoration needs.

What is most valuable?

I find Zerto's ability to restore a virtual VM much more quickly than Veeam or vCenter's restoration capabilities to be incredibly valuable. 

What needs improvement?

I cannot think of any features that Zerto does not have. They probably have a lot of features that I do not even use. I am primarily interested in Zerto as a backup and recovery mechanism, and it does a phenomenal job of that. It is an enterprise-grade tool, and enterprise-grade tools tend to be complex. They can be a little difficult to use at first until you learn them. It is not reasonable to suggest making it easier to use because it is an enterprise-grade tool, and it is very robust. Therefore, it is not going to be easy to use. I just have to spend the time to learn it and become good at it. I am very pleased with it as is, but the ease of use of the restoration utility could be challenging initially.

For how long have I used the solution?

I have used Zerto for just over a year.

What do I think about the stability of the solution?

It is 100% stable. We have had no downtime with it, and we are pleased with its uptime and stability. We have great confidence that it will be available and usable when needed.

How are customer service and support?

I have not personally contacted Zerto customer service, but Todd, my sysadmin, is the primary point of contact for Zerto. He has contacted them for issues or day-to-day troubleshooting. When there is an upgrade to be done, he always reaches out to them to get guidance and ensure that he is doing the upgrades correctly. They are very good to work with.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were using Veeam. There were no security concerns. It was more about performance. The restoration took approximately two hours with Veeam compared to five minutes with Zerto. The benefit was obvious, but there were no concerns about data security in the backups, protection mechanisms, or air gaps on either platform. It was just about the performance.

Neither one is easy to use. They are both very similar. Veeam is probably a little bit more complex than Zerto. Zerto is already doing a slightly better job than Veeam in ease of use, but they are both very complex and difficult to learn at first until you learn them.

How was the initial setup?

Anything new is always going to have a level of difficulty. It was difficult, but Zerto's onboarding development team helped us every step of the way. As we crossed bridges and had problems, that team jumped right in the middle of it and helped us resolve each and every problem until we were a hundred percent satisfied.

To fully set it up, from the kickoff call until I was satisfied that it was fully functional, it took about two weeks. There was probably a month's worth of preparatory work done in advance of the actual kickoff call and deployment, including some information gathering. You could include those 30 days prior as part of that work. Technically, it was about two weeks from the kickoff call to fully deployed and fully functional.

What about the implementation team?

It is a one-person job. One person primarily takes care of it, but we have three of us who are kept abreast and familiar with the process so that we do not have a single point of failure. It is definitely something that one person can handle.

In terms of maintenance, it requires periodic patching and upgrades.

What's my experience with pricing, setup cost, and licensing?

It is an enterprise-grade product. When you buy enterprise-grade tools, you have to expect to pay a higher price. It goes back to the idea of you get what you pay for. If you want an old cheap tool, you pay cheap prices to get it. If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different. We pay a little bit higher than the cheap tool price, but we get our money's worth. I am not dissatisfied with the price.

What other advice do I have?

I would rate Zerto a nine out of ten. There is nothing that is absolutely perfect, but Zerto does a pretty good job of getting as close to perfect as they can.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Sachin Vinay - PeerSpot reviewer
Assistant Manager-Networks at a university with 1,001-5,000 employees
Real User
Top 5Leaderboard
Jan 23, 2025
Leverage disaster recovery with reliable support and cost-effective future-proof features
Pros and Cons
  • "One of the most valuable features of Zerto is its straightforward cost model."
  • "Zerto's single-click recovery solution offers exceptional recovery speed."
  • "I want Zerto to add support for Proxmox."
  • "Zerto's pricing model is cost-prohibitive for small—to medium-sized businesses."

What is our primary use case?

We primarily use Zerto as a disaster recovery tool to handle data transfer between virtual machines. Currently, Zerto is implemented on-premises, as 90 percent of our services reside there. However, we plan to migrate some services to the cloud and utilize Zerto's migration capabilities to move VMs directly from our on-premises environment to the cloud. This is a crucial feature for us, as our virtualization technique relies heavily on VMware, and Zerto allows for straightforward migration of critical VMs to the cloud.

Our multi-campus university faced challenges delivering services hosted in a single location to geographically dispersed users. The extensive data volume and risk of outages due to disasters led us to implement a Disaster Recovery and Continuity setup. This involves hosting primary services in one data center and maintaining a disaster recovery site in another. Zerto's replication technology allows us to continuously update data at the DR site, ensuring data currency and the ability to roll back to a stable version quickly.

How has it helped my organization?

Zerto is straightforward to implement because it only requires the installation of an agent on the VMs designated for migration. A service, typically a VM, must also be deployed at the disaster recovery location. This entire process is simple and can be completed within three days.

Zerto's near-synchronous replication occurs every minute, allowing for highly granular recovery points. This means that even if interruptions or malware disruptions occur within that minute, Zerto can restore to the last known good state, effectively recovering the entire setup to the latest backup. This capability ensures high data security and minimizes potential data loss.

One of the main benefits of implementing Zerto is its data compression, which significantly reduces the load on our IPsec VPN. Zerto compresses data by 80 percent before transmitting it across the VPN, minimizing the data transferred between geographically dispersed locations. This compression and subsequent decompression at the destination alleviate the strain on the VPN, preventing overload and ensuring efficient data synchronization.

Zerto simplifies malware protection by integrating it into its disaster recovery and synchronization features. This comprehensive approach eliminates the need for separate antivirus setups in virtual machines and applications. It streamlines our security measures and removes the need for additional software or solutions, resulting in an excellent return on investment.

Zerto's single-click recovery solution offers exceptional recovery speed. Through the user interface, a single click allows for a complete restoration from the most recent backup within two to three minutes, enabling rapid recovery and minimal downtime.

Zerto's Recovery Time Objective is excellent. In the past, if a virtual machine crashed, we would recover it from a snapshot, which could take one to two hours. With Zerto, the recovery process takes only five minutes, and users are typically unaware of any disruption. This allows us to restore everything quickly and efficiently.

Zerto has significantly reduced our downtime. When malware affects our data, Zerto immediately notifies us and helps us protect other applications, even those not yet implemented with Zerto. By monitoring these applications, we can quickly identify and address any potential malware spread, minimizing downtime across our systems.

Zerto significantly reduces downtime and associated costs during disruptions. Our services are unified, so in the event of a disruption without Zerto, even a half-day disruption would necessitate offline procedures. This would lead to increased manpower, service delays, and substantial financial losses due to interrupted admissions and other critical processes. By unifying service processes, Zerto minimizes the impact of outages.

Zerto streamlines our disaster recovery testing across multiple locations by enabling efficient failover testing without disrupting live services. Traditionally, DR testing required downtime of critical systems, but Zerto's replication and failover capabilities allow us to test in parallel with live operations. This non-disruptive approach ensures continuous service availability while validating our DR plan, even in scenarios like malware attacks, by creating a separate testing environment that mirrors the live setup. This comprehensive testing provides confidence in our ability to handle real-world incidents effectively. This saves us over 60 percent of the time.

Zerto streamlines system administration tasks by automating many processes, thereby reducing the workload for multiple administrators. This allows them to focus on other university services that require attention and effectively reallocate support resources from automated tasks to those requiring more dedicated management.

Zerto is used exclusively for our critical services, providing up to a 70 percent improvement in our IT resilience.

What is most valuable?

One of the most valuable features of Zerto is its straightforward cost model. It's essentially a one-time purchase, meaning you pay once and can use the software indefinitely despite the three-year license. This non-licensing-based approach allows for long-term use with a single purchase. Additionally, Zerto offers excellent technical support with responsive and helpful experts.

What needs improvement?

Zerto's pricing model is cost-prohibitive for small—to medium-sized businesses. Its structure limits affordability to approximately five to ten virtual machines. To increase accessibility for small and medium businesses, Zerto should consider a competitive pricing strategy, possibly including subscription-based licensing options. This would enable more organizations to utilize Zerto's services.

I want Zerto to add support for Proxmox.

For how long have I used the solution?

I have been working with Zerto for one year.

What do I think about the stability of the solution?

Zerto is stable.

What do I think about the scalability of the solution?

Zerto is scalable; however, the primary concern remains the cost, especially if needing to scale to 300 virtual machines. It is more cost-effective to use fewer virtual machines.

How are customer service and support?

Zerto's technical support is superb. Following HP's acquisition of the product, significant improvements have been made.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?


How was the initial setup?

The initial setup was straightforward. We implemented it in two geographically separated campuses, setting up one server and adding another for disaster recovery. Zerto's demo provided a solid understanding and clear strategy for the implementation.

What about the implementation team?

We did not use third parties for deployment; our on-premises engineers handled it. Only two to three staff members were needed.

What was our ROI?

The return on investment is evident, as Zerto saves more than 60 percent of time in various operations compared to the previous manual processes. The savings extend to hardware and resource allocation, which were reduced by Zerto’s efficient backup solutions.

What's my experience with pricing, setup cost, and licensing?


Which other solutions did I evaluate?


What other advice do I have?

I rate Zerto ten out of ten.

Our on-premises firewall provides a basic level of security, but it cannot guarantee complete application security. Therefore, the application, including Zerto, must have robust security measures to mitigate any vulnerabilities. Even with a firewall, loopholes can exist, potentially compromising Zerto and other services. To ensure comprehensive security, we can integrate Zerto with our security firewall, enhancing protection and minimizing the risk of software compromise. Ultimately, Zerto remains our primary solution for software recovery in case of a security breach.

Zerto requires minimal maintenance due to its operation on virtual machines. Three people are required for the maintenance.

We have Zerto on 300 virtual machines in our environment.

Zerto's capabilities would greatly benefit organizations with on-premises and on-cloud setups, as it facilitates seamless migrations. It is highly recommended for anyone prioritizing data security and disaster recovery assurance.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer2729544 - PeerSpot reviewer
Information Technology at a energy/utilities company with 51-200 employees
Real User
Top 10
Jun 30, 2025
Ransomware protection strengthens with reliable backup replication and great technical support
Pros and Cons
  • "What I appreciate the most about HPE Zerto Software is that it works."
  • "Before Zerto, it would take us four days to recover. Now, we're looking at a couple of hours."
  • "HPE Zerto Software can be improved by allowing a system inside my makeshift vault to reach out to the other system and pull backups inside, which would let me punch fewer holes."
  • "A lot of the wording isn't very clear. If you don't know what you're looking at, it just doesn't make sense when you are setting it up."

What is our primary use case?

My main use case for HPE Zerto Software is ransomware protection, so basically, the entire environment is replicated.

How has it helped my organization?

It's helped protect us and give us recovery from ransomware. We're only allowed about an hour of downtime before we need to start making calls. 

Zerto features of HPE Zerto Software benefit my organization by allowing it to be set and forget. Once it's operational, I just check it every once in a while to make sure it's still working. If I make a new machine, I add it to the group to get replicated and that's it. It requires very little maintenance.

What is most valuable?

What I appreciate the most about HPE Zerto Software is that it works.

I'd rate the ease of use four out of five. It's fairly easy to use. 

The near-sychronous replication is good, even though we don't need that fast of a replication. If I have an application crash, I can step back a week and get back what I need.

Zerto positively impacted our RTOs and RPOS. Before Zerto, it would take us four days to recover. Now, we're looking at a couple of hours. Compared to other solutions, like Veeam, the biggest difference is that, though it is very simple, it doesn't have in-built security.

We haven't DR tested it yet. I'll bring up machines, however, this is a completely different solution than what we had. We build a complete Vault around Zerto. We made our own Cyber Vault. The most important capability for that is the air gap.

What needs improvement?

HPE Zerto Software can be improved by allowing a system inside my makeshift vault to reach out to the other system and pull backups inside, which would let me punch fewer holes. 

Currently, my understanding is you have to have two systems that are interconnected. Based on how I've built it, if I could have a system inside my makeshift vault reach out to the other system, that would be more secure.

Right now, both systems have to talk to work. We've completely rebuilt our infrastructure inside, including firewalls and everything, inside a basic vault. It has the same concept. For that system to replicate, we have to have holes in the firewall for the outside system to reach in to connect to the HPE Zerto Software inside.

A lot of the wording isn't very clear. If you don't know what you're looking at, it just oesn't make sense when you are setting it up.

For how long have I used the solution?

I have been using HPE Zerto Software for three months.

What do I think about the stability of the solution?

My assessment of the stability and reliability of HPE Zerto Software is that I haven't had any issues yet.

What do I think about the scalability of the solution?

HPE Zerto Software scales with the growing needs of my organization in that it's all about the licenses. I have not yet expanded usage of HPE Zerto Software, however, that is actually in my budget for next year.

How are customer service and support?

I would evaluate customer service and technical support for HPE Zerto Software as awesome. On a scale of 1 to 10, I would rate the customer service and technical support for HPE Zerto Software as nine. The reason for my rating is that they've been very responsive. I think sometimes there's a little bit of a gap in communications, but usually, it's not too significant a deal.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Prior to adopting HPE Zerto Software, I was using another solution to address similar needs, which was StoreEver.

How was the initial setup?

The deployment model for HPE Zerto Software is that we have two data centers that are basically stacked as one in diverse locations. When we rebuilt and built the HPE Zerto Software system, we built it the same way. We have it stretched across two data centers, so we have high availability across two data centers times two, essentially.

What about the implementation team?

My experience with deploying HPE Zerto Software is that we paid for deployment. We paid for the full service and initial setup. Honestly, that was worth it. It cost as much as the licenses, however, having somebody to be there, walk you through it, find all the loopholes and the menus that aren't quite clear was valuable. There are a few of those products. Morpheus was the same way.

What was our ROI?

I have seen an ROI on HPE Zerto Software based on estimates of what it would cost us to recover from ransomware. That was the whole use case for getting it - determining what it would take if we had to recover, how much it would cost us, and what our man-hours would be. That's what justified this whole project. This project is just to see how it works. If we it, then we'll expand on it.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing for HPE Zerto Software is that for what you get, it's pretty cheap. We did 50 VMs as a trial case, and it was a small portion of our overall budget.

Which other solutions did I evaluate?

Before selecting HPE Zerto Software, I considered Commvault. We are a Commvault customer and use it for backups. We also have the HP StoreEver tape system, a very large tape system. That was the chosen ransomware protection. When you're going for tape, you're in a difficult situation. Tapes work, but if you're having to rebuild from that, it's going to take literal weeks. We needed something faster.

What other advice do I have?

The advice I would give to other organizations considering HPE Zerto Software is to think about your use case. For us, it didn't make sense until we had the hardware and the desire in place. We had a solution that was workable, but the cost was justified when the business decided they needed a more guaranteed recovery time.

A little bit better communication stood out in my evaluation process of HPE Zerto Software. We tried to get more information from the sales team and we had to do a lot of research on our own. The implementation has been very good though.

I rate HPE Zerto Software ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2728632 - PeerSpot reviewer
IT Manager at a retailer with 201-500 employees
Real User
Top 10
Jun 28, 2025
Impressive performance and peace of mind with robust connectivity capabilities
Pros and Cons
  • "It's easy to use. We don't need formal training."
  • "It's helped reduce downtime in certain situations."
  • "HPE Zerto Software could be improved by including everything in the same package. Currently, I have to administer them separately, which can be more complicated for the infrastructure team."

What is our primary use case?

My main use cases for HPE Zerto Software include multiple applications. Fortunately, I haven't needed to use it for disaster recovery yet. 

We use it to recover from badly developed software that we implement in production. We use it to clone machines to other hypervisors. Additionally, we have it replicated in case we need disaster recovery.

How has it helped my organization?

HPE Zerto Software's features have benefited my organization significantly. I can sleep peacefully now. If I encounter a problem in the future, I have a solution since I have two data centers connected to a WAN connection, and all my business-critical machines are replicated on that side. We are also making a plan to include this in a cloud vault to be more secure.

For instance, we had to use it once when a developer put some problematic code into production over a weekend. This broke the entire database and the sales software we had in production. It took us only 1.5 minutes to restore everything.

What is most valuable?

The feature of HPE Zerto Software that I find most impressive is its ability to work with one connection. This is remarkable. Normally, you need a full fiber connection, such as a dark fiber, to go point-to-point to have low RPO. Currently, we are achieving an eight-second RPO with just a 100 megabit connection.

It's easy to use. We don't need formal training. 

It performs its intended functions effectively. In my country, we often have discussions with people who believe it's a backup system. It isn't. 

The near-synchronous replication is very good. It's amazing. It's important for us in the manufacturing industry, and we cannot lose our systems for more than a few minutes. Every minute means a lot of money wasted.

It's helped reduce downtime in certain situations. We now have a 1.5-minute recovery time. It's saving us tons of money. For every ten minutes down, we can lose thousands of dollars in production. 

It's positively affected our RTOs and RPOs. I've never seen anything like this. It's almost like magic. It's very good. In the worst case, we might have 11 seconds of RPOs.

What needs improvement?

HPE Zerto Software could be improved by including everything in the same package. If I had to suggest an improvement, I would want everything in the same package, such as HPE Zerto Software and Veeam together. Currently, I have to administer them separately, which can be more complicated for the infrastructure team. That would be beneficial. 

Regarding critical features, I don't see anything more than what HPE Zerto Software is already providing.

For how long have I used the solution?

I have been using HPE Zerto Software for approximately one year.

What do I think about the stability of the solution?

I assess the stability and reliability of HPE Zerto Software as good. I haven't experienced any downtime, crashes, or performance issues. Though it's not perfect, when HPE Zerto Software encounters problems, they provide a notice or email, and the system recovers automatically.

What do I think about the scalability of the solution?

It's easy to scale simply by buying more licenses.

How are customer service and support?

I evaluate customer service and technical support for HPE Zerto Software as very good. The service in my country has been excellent. 

On a scale of one to ten, I would rate customer service and technical support as ten because the HP team addresses all our problems and questions. They visit our plant and assist with installation and everything else.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Prior to adopting HPE Zerto Software, we are planning to implement Alletra. We need full flash for the next step in our infrastructure planning to make it more resilient and faster. 

How was the initial setup?

I would describe my experience deploying HPE Zerto Software as very easy and efficient. We implemented it into production in just two hours.

What was our ROI?

I have seen a return on investment with HPE Zerto Software, though it's difficult to quantify as our business is not IT-based. The company will certainly see the value if we encounter issues with ransomware or similar problems.

What's my experience with pricing, setup cost, and licensing?

My experience with HPE Zerto Software regarding pricing, setup costs, and licensing has been positive. The pricing is favorable, especially when compared to a metro cluster.

Which other solutions did I evaluate?

Before selecting HPE Zerto Software, I didn't see another comparable solution. It currently stands unique in the market.

What other advice do I have?

My advice for other organizations considering HPE Zerto Software is to try it and prepare to be surprised. You will lower your costs. That's the ultimate goal. 

On a scale of one to ten, this solution deserves a rating of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Paul Middleton  - PeerSpot reviewer
Sr. Director, IT Operations & Support at a real estate/law firm with 1,001-5,000 employees
Real User
Top 10
Jun 28, 2025
Drastically reduces downtime and optimizes recovery times with seamless replication
Pros and Cons
  • "My impressions of HPE Zerto Software's Near-Sync Replication are that it minimizes the loss of data."
  • "One of the features I appreciate the most about the HPE Zerto Software is the simplicity of the replication, which allows the RPO to be in seconds rather than hours, which is what we were used to."
  • "If we could integrate our AIOps solutions and incident management capabilities within HPE Zerto Software, that would be beneficial."
  • "I have not seen a significant return on investment with HPE Zerto Software. That said, the reduction in man-hours of work is probably the ROI we have."

What is our primary use case?

We use the solution for replication.

How has it helped my organization?

By implementing the HPE Zerto Software, we're trying to minimize the RTO and the RPO.

This has benefited our organization as we had a catastrophic system failure where we had to bring up a copy of the production environment. We were able to bring up our application in minutes, whereas previously we had to get a six-second transaction. We didn't need to be storing backups or do any rollback. We just brought it up, turning what could potentially be hours of downtime into maybe 10 minutes.

What is most valuable?

One of the features I appreciate the most about the HPE Zerto Software is the simplicity of the replication, which allows the RPO to be in seconds rather than hours, which is what we were used to. The data loss is never substantial, not reaching minutes or hours.

The way HPE Zerto Software improves our RTOs and RPOs is by being by far the simplest we've used. Prior to HPE Zerto Software, our RTOs were in the hours. We've brought that down to an average of about ten seconds. The RTOs, since we're talking about having to bring a standby site, are in the minutes. We just make the DNS change here and there and we're back online, whereas previously it would require restoring backups to get the data. It's a big difference, going from hours down to minutes and seconds.

It's very easy to use. I have had to oversee rollbacks of infrastructure. We're training all of our IT organization, and I found it very easy. I would say it's getting easier.

This solution has helped to reduce downtime in situations, and we've definitely avoided or minimized downtime. I couldn't put a dollar value to describe that. In our internal operations, there's no financial impact if our entire operation goes offline for a day. However, there's internal staffing that we're paying to do nothing. We have contractors we're paying by the hour to sit idle. It reduces a lot of wasted man-hours.

My impressions of HPE Zerto Software's Near-Sync Replication are that it minimizes the loss of data. This solution has saved time and data for recovery situations due to ransomware or other causes, allowing us to go back from hours of data loss to just ten minutes. About five minutes of that was deciding whether to proceed.

With another solution that we used, it would have taken hours to recover. The previous solutions we used were all backup and recovery, requiring us to build new infrastructure, then restore the backups to that infrastructure. This solution has helped reduce our organization's DR testing significantly, making a lot of our testing now just business testing.

We perform a full DR test at the end of the year. It's made the DR testing a shorter exercise. We can test the entire environment in a weekend, failing it all over to the DR site, testing it, and failing it all back again. Prior to HPE Zerto Software, we could never successfully execute a full DR test in a weekend.

What needs improvement?

As for improvements to the HPE Zerto Software, I can't really think of anything as we have a very specific use case for it and don't use all the functionality. 

Potentially integration into some of our other solutions would be beneficial, as we're using ServiceNow as a platform. If we could integrate our AIOps solutions and incident management capabilities within HPE Zerto Software, that would be beneficial, as it would enable us to automatically bring the DR site online when a major incident is detected, eliminating human involvement and making the process quicker than manual decision-making.

For how long have I used the solution?

I am familiar with the HPE Zerto Software for a couple of years now.

What do I think about the stability of the solution?

I have not experienced any downtime, crashes, or performance issues, which speaks to the stability and reliability of the HPE Zerto Software.

What do I think about the scalability of the solution?

HPE Zerto Software scales with the growing needs of our organization as it just sat there quietly in the background and did its job.

How are customer service and support?

I have not had to use customer service or technical support from the provider, so I cannot evaluate that.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prior to using the HPE Zerto Software, we were using a Veeam-based disaster recovery solution with cloud, and it was a clunky process.

What was our ROI?

I have not seen a significant return on investment with HPE Zerto Software. That said, the reduction in man-hours of work is probably the ROI we have. The reduction in downtime and standby equipment in our cloud data center means we don't need to keep the equipment running, so there's a cost savings there.

Which other solutions did I evaluate?

Before selecting the HPE Zerto Software, the other solution we considered was Veeam.

What other advice do I have?

I am currently using a Cyber Vault solution. We were using Wasabi for immutable storage, however, that changed in the last couple of months. My experience with the pricing, setup, and licensing for the HPE Zerto Software is positive.

On a scale of one to ten, I rate this solution a nine.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free HPE Zerto Software Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2026
Buyer's Guide
Download our free HPE Zerto Software Report and get advice and tips from experienced pros sharing their opinions.