My main use cases for the HPE Zerto Software are VMware, to do DR to the cloud.
Senior SAP BASIS Infrastructure Manager at a healthcare company with 501-1,000 employees
Continuous data protection and rapid recovery improve disaster recovery processes significantly
Pros and Cons
- "A lot of that saved time has been allocated to value-add tasks; it's been great. We've been able to do other things."
- "The features of HPE Zerto Software that I appreciate the most are the continuous data protection and the ability to test."
- "The HPE Zerto Software can be improved with more visibility."
- "The HPE Zerto Software can be improved with more visibility. It's really hard to find out what stores and what drives I'm using, and then to translate that over to the cloud solution."
What is our primary use case?
How has it helped my organization?
We wanted less time for recovery, which this solution provided.
Luckily, we haven't had a disaster yet, however, during our DR tests. It provides us with peace of mind.
What is most valuable?
The features of HPE Zerto Software that I appreciate the most are the continuous data protection and the ability to test.
The continuous replication has been very important to our company.
HPE Zerto Software has positively impacted my RTOs and RPOs. With the old software, we were talking a few hours to maybe a couple of days to recover a server, whereas with HPE Zerto Software, it's just a matter of minutes.
The solution has significantly helped to reduce my organization's DR testing. Our full DR test has been reduced to a couple of hours instead of a few days. The actual test in HPE Zerto Software itself is just a matter of six, seven hours.
My organization wanted near-real-time backup and recovery by implementing the HPE Zerto Software. A lot of that saved time has been allocated to value-add tasks; it's been great. We've been able to do other things.
What needs improvement?
The HPE Zerto Software can be improved with more visibility. It's really hard to find out what stores and what drives I'm using, and then to translate that over to the cloud solution.
Buyer's Guide
HPE Zerto Software
May 2026
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,311 professionals have used our research since 2012.
For how long have I used the solution?
I have been using the HPE Zerto Software for about a year and a half now.
What do I think about the stability of the solution?
I assess the stability and reliability of HPE Zerto Software as excellent. We have not had any issues with the solution at all.
What do I think about the scalability of the solution?
HPE Zerto Software scales really with the growing needs of my organization. I've just moved to different clusters of VMs.
How are customer service and support?
I evaluate my customer service and technical support experience as great. On a scale from one being the worst to ten being the best, I would rate my customer service/technical support as a ten out of ten. They've been great.
Which solution did I use previously and why did I switch?
Prior to adopting the HPE Zerto Software, I was using another solution to address similar needs, and it was mainly for performance. The RTO and RPO for our critical systems were just too long with the other solutions.
How was the initial setup?
I would describe my experience with deploying HPE Zerto Software as positive. The install went smoothly. I didn't really need support at all.
What was our ROI?
I have seen a return on investment with HPE Zerto Software.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, setup cost, and licensing of the HPE Zerto Software was positive. We were one of the lucky ones who got it before the price hikes, so it was a pretty good price. It costs a lot more now.
Which other solutions did I evaluate?
Before selecting HPE Zerto Software, I considered using Veeam. We're still using it for our backups, but for DR, it just wasn't cutting it.
What other advice do I have?
The capability that is most important when choosing my Cyber Vault solution is the ability to be completely air-gapped from your network. It would probably have taken a couple of hours to a few days for me to recover with a different solution that I have used. The solution has not helped me reduce downtime in any situation before I had HPE Zerto Software.
I am currently using a Cyber Vault solution or immutable data copies to ensure recovery from cyber threats.
My advice to another organization that's considering the HPE Zerto Software is to do it without a second thought.
On a scale of one to ten, I rate the HPE Zerto Software a nine.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Technical Expert at Zensar Technologies
Reliable failover has simplified multi‑site migrations and reduces downtime for critical workloads
Pros and Cons
- "HPE Zerto Software is one of the best software solutions that I have used to date."
- "Adding more features would be great, such as hardware version upgrades upon failover to the data centers and VM tools upgrades."
What is our primary use case?
My main use case for HPE Zerto Software is data center migration, as I primarily use it for data center migration from site to site and for disaster recovery purposes.
A specific example of using HPE Zerto Software for data center migration is a recent project wherein Zerto was installed in the remote data center. VPGs were configured, and using those VPGs, the workloads from the remote data center were brought to my own data centers. I have multiple data centers in my workspace and I use Zerto there for disaster recovery purposes, such as setting up bidirectional protection.
I am adding automation into my day-to-day HPE Zerto Software tasks.
What is most valuable?
The best features HPE Zerto Software offers include quick failover, such as failover from the remote data center to my own data center, which works great without any issues.
The failover feature stands out for me mainly because of its reliability. It is highly reliable, easy to configure, not too complex, and easy to manage.
HPE Zerto Software has positively impacted my organization as I basically take over small organizations, and while taking over those organizations, when the workloads are moved into my environment, Zerto plays a crucial part in moving those workloads from one data center to another.
The reduction in downtime is a very important concept, and it is an instantaneous process. VPGs are configured before the actual failover and the failover time is very low from one data center to another, especially when the VPGs are configured properly. The process is seamless.
What needs improvement?
Adding more features would be great, such as hardware version upgrades upon failover to the data centers and VM tools upgrades.
Automation can also be improved and made as easy as HPE Zerto Software is to manage. If that automation becomes as easy as that, then it becomes easier to manage.
For how long have I used the solution?
I have been using HPE Zerto Software for more than three years.
What do I think about the stability of the solution?
HPE Zerto Software is stable, quite cost-effective, and easy to manage, making the work easier.
What do I think about the scalability of the solution?
HPE Zerto Software's scalability is good. Based on my requirements, I can install it wherever required with proper credentials and permissions. It is quite scalable, easily installable, and manageable.
How are customer service and support?
Customer support is quite easy to reach out to. They are very approachable, which makes the work easier.
Which solution did I use previously and why did I switch?
In my previous organization, I used VMware. In this organization, I also have VMware, but I am using it in combination with HPE Zerto Software. In my previous organization, I used VMware-based disaster recovery techniques.
What was our ROI?
I have seen a return on investment as fewer employees are needed. Since HPE Zerto Software makes the failover easier, a smaller number of people can do the same job for a maximum number of workloads, and I do not need high expertise candidates to do the work. Hence, the amount of money required for investment decreases.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that it is easy to manage and install. Licensing is quite cost-effective, and for enterprise-based management, it is great.
Which other solutions did I evaluate?
Before choosing HPE Zerto Software, I evaluated other options, primarily VMware Site Recovery Manager in my previous organization. Similarly, in this present organization, I compared Site Recovery Manager with HPE Zerto Software, and after all the comparisons, I decided to go ahead with HPE Zerto Software.
What other advice do I have?
My advice to others looking into using HPE Zerto Software is that if you are looking for a solution for disaster recovery or failover, especially from a workload perspective while managing multiple data centers, HPE Zerto Software is probably one of the best solutions to consider. Before going ahead with any other products, HPE Zerto Software should be kept in mind when doing comparisons.
HPE Zerto Software is one of the best software solutions that I have used to date. I have experience with multiple disaster recovery solutions such as VMware, Site Recovery Manager, and others, and based on that, HPE Zerto Software stands out among all as one of the best software solutions I have used. I would rate this product a 9 out of 10.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 14, 2026
Flag as inappropriateBuyer's Guide
HPE Zerto Software
May 2026
Learn what your peers think about HPE Zerto Software. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,311 professionals have used our research since 2012.
Platform Engineer Associate at a financial services firm with 10,001+ employees
Automated disaster recovery has reduced downtime and keeps workloads synchronized across sites
Pros and Cons
- "HPE Zerto Software has made operations quite easy."
- "Sometimes the virtual private group that is created in HPE Zerto Software is sluggish."
What is our primary use case?
In most of the companies where I have seen HPE Zerto Software deployed, it is primarily used for DCDR purposes. It is very easy to test failover during audits to demonstrate the capability to auditors, and during disaster recovery scenarios, it is very easy to failover from one site to another. HPE Zerto Software is quite a GUI-friendly tool.
The failover feature in HPE Zerto Software is quite easy and intuitive, and the best part is that once your workload is migrated to another DR site, it automatically picks up the VLAN and gets powered up so your production is up and running there.
Sometimes the virtual private group that is created in HPE Zerto Software is sluggish. Searching all the VMs, categorizing it, and filtering it are areas where HPE can enhance more to make it more user-friendly.
The live synchronous feature is what gets used everywhere in HPE Zerto Software. The workload VM and the DR VM are in live synchronous mode at all times, with approximately seven milliseconds of latency, so both workloads are in near-sync.
How has it helped my organization?
HPE Zerto Software has made operations quite easy. Before using it, there was manual intervention required for everything. For example, with the SRT tool I used previously, I had to migrate VMs from the DC to DR for DR testing and then power them on manually, attach them to the correct VLAN, and handle all those configurations myself.
On many occasions when there are slowness issues in one of the regions, we need to quickly migrate workloads to another paired site, and we use HPE Zerto Software for that purpose. Otherwise, I would have to power off servers, procure new servers to support those workloads, migrate them to a newer server, coordinate with the network team to configure VLANs, handle DNS configurations, and manage many other tasks. With HPE Zerto Software, none of this is necessary, and instead I can use it to migrate workloads to the paired site.
What needs improvement?
The virtual private group that is created in HPE Zerto Software is sometimes sluggish. Searching all the VMs, categorizing them, and filtering them are areas where HPE can enhance more to make the interface more user-friendly.
For how long have I used the solution?
I have been using HPE Zerto Software for more than three years now, as it was being used in my previous company and continues to be used in my current company.
What do I think about the stability of the solution?
HPE Zerto Software is pretty much up and running consistently. Every time I access it to check anything, it is always up and running. Unless the underlying infrastructure is having some issue, HPE Zerto Software from the OS perspective and VM perspective is quite stable.
What do I think about the scalability of the solution?
I cannot comment much on scalability based on my experience, but for the workloads I have seen, there are more than 100 to 150 plus servers that are being kept in synchronization at all times, and I think HPE Zerto Software is quite stable for that scale.
How are customer service and support?
The customer service is quite fast and responsive. I would rate them a nine because sometimes it took time for them to understand what my issue was, but once they grasped it, they were swift to respond.
Which solution did I use previously and why did I switch?
I have used the SimpliVity recovery tool, which is also being used here. The SRT tool does the same thing, but it is very basic and not as rich as HPE Zerto Software is. Many times it needs manual intervention for tool maintenance.
With HPE Zerto Software, I have not seen anything our team needs to do on the HPE Zerto Software end because I have used it for more than three years in my previous company and here as well, and no maintenance has been required as far as I know.
What was our ROI?
Recovery time objective and recovery point objective are important metrics. HPE Zerto Software is something that is quick and fast in achieving these. The live synchronous feature always keeps my workload in synchronization, so anytime a disaster happens or any sort of incident occurs, my workload is up and running on the other side. Users working with and utilizing the systems do not feel any difference in the backend.
What other advice do I have?
HPE Zerto Software is very easy to learn. The HPE Zerto Software website has proper documentation similar to how VMware provides an HOL lab to try out and test products. HPE Zerto Software provides very elaborate documentation with guided steps, and they even provide basic certification to start with. The GUI that they have makes it very easy to understand.
For everything, I would rate HPE Zerto Software an eight overall. It is a quite good and rich tool. I do not understand why every other company is not using it more often. HPE Zerto Software is now into the cloud as well, so if you want to have a DCDR setup with your DR in the cloud and DC on-premises, you can use HPE Zerto Software during your disaster recovery situation. However, I think this capability is very little marketed.
My overall rating for this review is eight out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 7, 2026
Flag as inappropriateData Center Architect at E& Technologies
Disaster recovery has become multi-cloud ready and protects critical workloads in real time
Pros and Cons
- "It's a one-stop solution for doing your disaster recovery, irrespective of what cloud you are running."
- "The GUI is kind of an old one; more development on the GUI can be useful for the users."
What is our primary use case?
My use case is basically disaster recovery with the multi-cloud support. That's the main use case that we have.
What is most valuable?
The best features are the journaling as a feature, as well as it being multi-cloud. That's the other best feature about HPE Zerto Software.
The near-synchronous replication does replicate in real-time. That's another great feature of HPE Zerto Software. The asynchronous replication is valuable because I tried to understand the journaling behind it, and that's one of the wonderful features about it.
Regarding the impact on RTOs and RPOs, definitely, all because of the backend technology, it has really saved my RTOs and RPOs for any kind of recovery. Otherwise, we would have to be very specific about RTOs and RPOs for each and every application. Journaling is one thing which is a good feature about it.
HPE Zerto Software has reduced our organization's DR testing, saving around thirty to forty percent time for us.
What needs improvement?
The documentation is very good. The GUI is kind of an old one. More development on the GUI can be useful for the users.
The areas that have room for improvement include the GUI. The other thing is the VRA portion which is required to be installed on each and every ESXi. A better integration might help us for the VRA monitoring. That might be one of the useful features.
For how long have I used the solution?
I have been using HPE Zerto Software for around five years.
What do I think about the stability of the solution?
On the stability front, I rate it nine out of ten.
What do I think about the scalability of the solution?
For scalability, it's fairly fine. I rate it nine out of ten.
How are customer service and support?
HPE Zerto Software requires some maintenance, and that's the time when the maintenance has to take place when we go for the upgrade.
In terms of maintenance, that's fairly fine.
From one to ten, I rate their technical support ten out of ten. I have had a very nice experience working with HPE Zerto Software.
Which solution did I use previously and why did I switch?
When I compare HPE Zerto Software with other solutions like Veeam, Rubrik, and Commvault, every product has their fair advantages, but HPE Zerto Software has an added advantage in that it is not only a backup solution, it's a replication solution also. Plus, it does give you the multi-cloud kind of support.
What was our ROI?
I have seen a return on investment of maybe around thirty to forty percent after using HPE Zerto Software for five years.
HPE Zerto Software has helped with RTOs and RPOs maybe around thirty percent.
What's my experience with pricing, setup cost, and licensing?
In terms of pricing, I'll not say HPE Zerto Software is very cheap, and I'll not say that whatever features it provides, it's very highly priced. However, there could be room for negotiation on the basis of features what a customer is looking for. Because it comes with a lot of features, futuristic licenses might be helpful.
What other advice do I have?
The challenge I was trying to solve with implementing HPE Zerto Software was as a replication solution from one DC to multiple DCs. It's kind of one to many. That as an option is very good of HPE Zerto Software.
We have not come across the issue of data recovery due to ransomware or any other causes, but if that kind of situation comes up in the POC, we have seen it's been a remarkably nice set of solution for the recovery.
I prefer HPE Zerto Software.
I would recommend HPE Zerto Software to other users. In the POC, that's one thing that I can recommend. It also gives you a kind of hybrid model. That's also another reason why I will be recommending the solution. It's a one-stop solution for doing your disaster recovery, irrespective of what cloud you are running.
We do use a Cyber Vault solution or immutable data copies to recover from attacks.
My thoughts on the integration capabilities overall is that it's awesome. This is one of the best features about HPE Zerto Software as for the integration part.
I rate this review nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Apr 6, 2026
Flag as inappropriateDisaster Recovery Manager at a financial services firm with 10,001+ employees
Automated recovery has cut DR exercise effort and has ensured consistent point‑in‑time restores
Pros and Cons
- "This software allows for almost fully automatic recovery, which means that the teams are required only for the verification phase, not during the entire recovery process."
What is our primary use case?
The primary use case for HPE Zerto Software is disaster recovery. I use HPE Zerto Software to help protect VMs in my environment.
What is most valuable?
One of the most important features of HPE Zerto Software is the ability to easily recover systems based on the required point in time. The possibility to recover systems to the desired point in time while containing consistency within the whole application is significant.
My impression of its near-synchronous replication is that it covers the majority of all use cases. It cannot cover all scenarios and very sophisticated requirements, such as near-zero replication. However, in most cases, these capabilities are fully sufficient to have the system fully operational because I am aware that in case of a real issue or real disaster, there is always the loss of data. This is acceptable functionality in my opinion.
HPE Zerto Software is not reducing our DR testing because we have DR tests based on our policies and they are conducted periodically. However, the amount of time needed to perform DR exercises itself and the engagement of teams required to be present during the recovery test helps much and lowers the costs for the company. This software allows for almost fully automatic recovery, which means that the teams are required only for the verification phase, not during the entire recovery process. This also impacts the costs for DR exercise execution, meaning the costs are lower compared to the scenario when the team responsible for the application needs to recover the system from a backup solution.
What needs improvement?
In my opinion, it is hard to predict how HPE Zerto Software can be improved in the future because this software is used for a very specific purpose which it works fine for. This purpose is quite limited, so there are all required functionalities now provided by HPE Zerto Software within the application. It is possible to recover the virtual machines and recover pods from Docker solutions, for example. The application itself cannot recover physical servers, so I would point that out as a feature request that could be discussed by the HPE Zerto Software team as a new functionality, if possible.
Regarding specific security examples that made me decide to switch to HPE Zerto Software, I did not have security concerns. Before using HPE Zerto Software, we did not have the specific requirement from the security perspective to use such software. Probably now as there is DORA requirement, NIST, and NIS requirement. However, we were using this software before this law started, so we already used this software.
For how long have I used the solution?
I have been using HPE Zerto Software for almost 10 years.
How are customer service and support?
I am generally very pleased with the technical support provided by HPE, so I would rate it a 10.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Unfortunately, I do not use any other software in this approach because we have only HPE Zerto Software. Therefore, I do not have experience with any competitors, such as Veeam, Rubrik, and others. I did not have the chance to use them in a normal production manner.
How was the initial setup?
The initial setup of HPE Zerto Software is not complicated; it is very simple. You have everything from an infrastructure perspective prepared, so you have the privileges configured on the hypervisor solution, along with all components such as network, storage, capacity, and CPU prepared. The installation itself lasts one to two hours at most. After the initial installation, it is only the configuration for the production workload, depending on needs and scenarios and how many systems you have in protection. From my understanding, the initial configuration and installation are very easy and smooth based on my experience. However, some preparation is required, but this is normal for any solution, not just for HPE Zerto Software.
What was our ROI?
I am not able to estimate the cost of downtime. However, let me imagine that a typical application recovery process lasts two to three hours and it takes two to three persons to be involved in this process. Let me assume that such engagement is not for one application but for 100 applications. Then let me compare it to the situation when you have all these systems protected with HPE Zerto Software and one person is able to recover their systems in minutes and only asks the application teams to verify if it is working fine after recovery. This causes huge numbers of FTE engaged in the DR process, whether in simulations or the real disaster recovery process, measured in many hours compared to minutes that can even be done in parallel. I think the return of value is huge. This is based on not only one action but comparing activities performed four times a year because of the policies requiring such exercises, which many teams are involved in.
What other advice do I have?
I can confirm that HPE Zerto Software has reduced downtime in various situations, and it has reduced, as I mentioned previously, the engagement of the teams required to recover their systems.
Comparing HPE Zerto Software's recovery speed to competitors, I cannot compare what is the time required to recover the systems. However, compared to backups, as this is the initial way to recover systems after failures, it is much faster because it is measured in minutes to recover systems. Compared to traditional backup solutions, it is much faster.
I assess HPE Zerto Software's overall effect on my RPOs by stating that we use it both in simulations, meaning the DR exercises, which we perform periodically in our production environment. As it is, the DR exercise is controlled, which means that we have no loss of data in that case. However, we also had examples of using the software during a real disaster that happened in our infrastructure, and it also worked fine. The RPO requirements were met during the recovery actions, so for us, it proved that it worked fine.
Regarding the pricing of HPE Zerto Software, I find it reasonable. I rate this review a 10.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Feb 23, 2026
Flag as inappropriateSenior Director of Infrastructure and Operations at a wholesaler/distributor with 1,001-5,000 employees
Automated recovery functions enable seamless disaster recovery tests
Pros and Cons
- "It's extremely easy to use with one of the shortest setups I've ever done."
- "My impressions of HPE Zerto Software's near-synchronous replication are excellent, as we typically see targets under five seconds, which no one else is achieving."
- "The quoting for the Cyber Vault was probably the stickiest part, as it had to be tailored to our size of company."
- "The solution has not saved me time in data recovery situations due to ransomware or other causes at this company, but it did at the previous company."
What is our primary use case?
My main use case for HPE Zerto Software is disaster recovery.
How has it helped my organization?
By implementing HPE Zerto Software, my organization was trying to solve the challenge of achieving multi-zone coverage, as we have two different data centers, and the SRM we had wasn't very useful without HPE Zerto Software.
It allows us to do DR tests seamelssly at this point.
What is most valuable?
I appreciate the automated recovery functions of HPE Zerto Software the most. These features benefit my organization by allowing us to perform DR tests seamlessly; before, it was a check-the-box process with hope it worked.
It's extremely easy to use with one of the shortest setups I've ever done.
The solution has not saved me time in data recovery situations due to ransomware or other causes at this company, but it did at the previous company. At a previous company, HPE Zerto Software helped to reduce downtime, as we were able to fail over to our secondary data center in about 30 minutes for 400 plus VMs.
HPE Zerto Software has impacted my RTOs and RPOs. Its recovery speed compares to other disaster recovery solutions I've used as being hours instead of months. I don't have current examples because we haven't finished the implementation at the current company.
The solution has helped to reduce my organization's DR testing, as it's now a one-day window instead of a few-week activity. IT is always extremely busy, so any saved time from HPE Zerto Software is easily respent on value-add tasks.
My impressions of HPE Zerto Software's near-synchronous replication are excellent, as we typically see targets under five seconds, which no one else is achieving. The near-synchronous replication of HPE Zerto Software is extremely important to my organization because we run different point-of-sale systems, and if we lose transactions, it would take days, if not be impossible, to recover from.
What needs improvement?
I want to hear more about the Commvault integration that was announced, as I don't know what's included in that one yet.
For how long have I used the solution?
I have been using HPE Zerto Software for about a year at the current company, and overall, I have five years of experience with it from my previous job.
What do I think about the stability of the solution?
I haven't experienced any downtime, crashes, or performance issues. I would assess the stability and reliability of HPE Zerto Software as excellent.
What do I think about the scalability of the solution?
HPE Zerto Software scales with the growing needs of my organization very easily, and we haven't hit any limitations.
I have not expanded usage yet. We probably will in about a year and a half.
How are customer service and support?
We haven't had to use customer service and technical support much yet. I would rate customer service and technical support as a ten out of ten since we haven't had to use it.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before adopting HPE Zerto Software, I wasn't really using another solution to address similar needs; we had some SRM set up, but it was very limited.
How was the initial setup?
My experience deploying HPE Zerto Software has been easy.
What was our ROI?
I have not calculated an ROI with HPE Zerto Software at this time.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup costs, and licensing for HPE Zerto Software seemed reasonable, though the quoting for the Cyber Vault was probably the stickiest part, as it had to be tailored to our size of company. That's probably going to get better as time goes on for other customers.
Which other solutions did I evaluate?
Since I had past experience, HPE Zerto Software was the de facto option I considered before selecting it.
What other advice do I have?
In my previous role, when we evaluated HPE Zerto Software, the evaluation was sufficient to prove it worked; we set up critical systems and were able to test fail them over in hours, and it speaks for itself.
We are deploying HPE Zerto Software's Cyber Vault in this new deployment; we haven't used it yet. The type of solution I am using is HPE Zerto Software's Cyber Vault, as it comes. The capabilities that were most important when choosing a Cyber Vault solution were the offline copy, which was the real decision-maker when we brought it up for management.
On a scale of one to ten, I rate HPE Zerto Software a ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Engineer at a wholesaler/distributor with 1,001-5,000 employees
Enables fast restores and optimizes disaster recovery testing
Pros and Cons
- "HPE Zerto Software has helped tremendously with my organization's RTO and RPO, bringing it down to an hour rather than taking 12 hours to restore data the traditional way."
- "I have experienced some issues sometimes during upgrades."
What is our primary use case?
My main use case for HPE Zerto Software is the replication of data to a DR site.
How has it helped my organization?
HPE Zerto Software has helped tremendously with my organization's RTO and RPO, bringing it down to an hour rather than taking 12 hours to restore data the traditional way.
When we were trying to bring the disaster recovery side up, we had an issue with the VMs not coming up. We had to go back and restore. The solution has saved me time in data recovery situations. During DR tests, we were bringing the site up within the first couple of hours. With a different solution I previously used, it would have taken 24 hours to 4 hours to recover.
HPE Zerto Software has helped me reduce my organization's DR testing. Instead of three times, we do it once. Rather than spending time preparing for the test configuration to do a full restore, with HPE Zerto Software replication, it's automatically up within an hour, and then we can start our testing.
What is most valuable?
The feature of HPE Zerto Software that I appreciate the most is its ease of use. This feature has helped tremendously in getting our DR plan easy to implement.
My impressions of HPE Zerto's near-synchronous replication are very good. Near-synchronous replication is very important to my organization, and we are using it every day. It works consistently.
What needs improvement?
HPE Zerto Software could be improved in the future with easier upgrades. I am not aware of any additional features I would like to see included in the next release.
For how long have I used the solution?
I have been using HPE Zerto Software for a long time.
What do I think about the stability of the solution?
I would assess the stability and reliability of HPE Zerto Software as very stable. I have experienced some issues sometimes during upgrades. Other than that, it runs smoothly.
What do I think about the scalability of the solution?
I have expanded usage, and the process was smooth.
How are customer service and support?
I would evaluate customer service and technical support as second-hand support since I am not the primary customer for HPE Zerto. I use them through my DR services. I would rate the customer service and technical support a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Prior to adopting HPE Zerto Software, I was using regular recovery and backup restore systems to address similar needs.
How was the initial setup?
Deployment of HPE Zerto Software was streamlined. It worked quickly and sufficiently.
What was our ROI?
I have seen a return on investment with HPE Zerto Software. Fast restores are a notable example. It saves us a lot of time and gives us the ability to perform other DR plans for other systems.
What's my experience with pricing, setup cost, and licensing?
It's provided by the DR replication vendor, so it's not a direct cost to us.
What other advice do I have?
We are considering a cyber vault solution as part of our infrastructure. When choosing a cyber vault solution, the capabilities that are most important to us are fast recovery against ransomware and the ability to do multiple checkpoints.
My advice to another organization considering HPE Zerto Software is to go for it.
I would rate HPE Zerto Software a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Account Manager at a tech vendor with 1,001-5,000 employees
Near-synchronous recovery has minimized downtime but reporting and runbook features need improvement
Pros and Cons
- "In my opinion, I checked other tools like Veeam and others, and this is the best because it's a specific tool to run disaster recovery and works at one hundred percent."
- "What I dislike about HPE Zerto Software is maybe the reporting."
What is our primary use case?
I used HPE Zerto Software for replication of virtual machines. I can speak about one special case with one of my customers in the past. This was based in a VMware environment to replicate the most critical virtual machines to the secondary data center, and also to run several tests during the year. The solution was fantastic because it performed correctly and we could recover in the secondary data center. I have used HPE Zerto Software to help protect virtual machines.
What is most valuable?
My favorite feature of HPE Zerto Software is the journal functionality. Because we can recover the virtual machine at the last replication, but we can also recover using the journal to recover the virtual machine before a specific event, for example before ransomware. If we have detected the ransomware at one point in time, we can recover before this event.
I think HPE Zerto Software's near-synchronous replication is the best in the market for replication. In my opinion, I checked other tools like Veeam and others, and this is the best because it's a specific tool to run disaster recovery and works at one hundred percent.
What needs improvement?
What I dislike about HPE Zerto Software is maybe the reporting. The reporting is basic. Some customers want specific reports, and we have to connect to other third parties or third tools to extract the information. Maybe this is something that HPE Zerto Software should work on and improve.
Using HPE Zerto Software helps to reduce DR testing because the DR test works properly. However, customers want to get a runbook for the DR test. We can recover virtual machines in order using HPE Zerto Software, but we cannot create dependencies between machines. If we run this first machine, then we could recover machines A, B, C, D in sequence. This is something that customers have requested in the past.
For how long have I used the solution?
I have been working with HPE Zerto Software for four years.
What do I think about the stability of the solution?
In my experience with HPE Zerto Software, we do not have any kind of issues.
What do I think about the scalability of the solution?
Talking about the scalability of HPE Zerto Software, it's proper in my market. I'm not sure about enterprise accounts because I remember they have some stoppers since we can scale to several virtual appliances. But in my market and with my customers, it worked properly.
How are customer service and support?
I contacted HPE Zerto Software support and it was good.
On a scale from one to ten, I would give a score of eight to the support of HPE Zerto Software.
The overall support quality and the speed of answers from HPE Zerto Software is standard in the rest of the vendors. It depends on if the case is critical or not, but in my opinion, it's the standard in the market.
How was the initial setup?
Deploying HPE Zerto Software is very easy.
It took me time to deploy HPE Zerto Software for the first time.
I only had to review the virtual appliance and also check with an HPE Zerto Software presales representative. After that first attempt, I could do it by myself and it worked fantastically.
What about the implementation team?
For the deployment of HPE Zerto Software, we need two persons: one from the partner in my case and in my role, and also one from the customer.
What's my experience with pricing, setup cost, and licensing?
About the pricing of HPE Zerto Software, I'm not sure because I don't remember what the price is. In the past, it was expensive. Not much expensive, but more expensive than other vendors. I tried to close some deals, and the customer felt the solution was good and they wanted it, but they discarded it for financial reasons. Other solutions cover similar functionality but not the same RPO or enhancements. They decided from the financial side and discarded HPE Zerto Software, and maybe this is something to change.
Which other solutions did I evaluate?
In the past, I used alternatives to HPE Zerto Software such as VMware Replication and also Veeam Backup or Veeam Replication. I used these two options.
What other advice do I have?
My overall experience in this field is two years.
The overall effect of HPE Zerto Software on my RPOs is that the RPO is the minimum that I know with the other vendors. We can recover the virtual machines near to zero, near in seconds. We have to recover the vital virtual machine with the last change in seconds.
HPE Zerto Software has helped me to reduce downtime in various situations.
For example, with the same customer from before, the recovery only takes minutes for the critical machines to be recovered in the secondary data center. The vital machine can start and we can test it and confirm it's working properly and also run the failback. In my opinion, it's fantastic.
I would rate this review a seven out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Apr 17, 2026
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Updated: May 2026
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