HPE Zerto Software Reviews

Our main use cases for HPE Zerto Software are primarily to provide our customers with their DR solutions and to facilitate migrations, either from on-prem to the cloud or data center to data center migrations.

The feature of HPE Zerto Software I prefer the most is the test feature, which allows you to test an environment in a bubble without having to affect production. 

It allows you to test your DR strategy without having to actually do a full DR test. These features have benefited our organization by allowing the customers to really be able to write out their runbook, test it, and make sure that they're meeting compliance, whether that's every six months or a year test.

My impressions of HPE Zerto's near-synchronous replication are that it's an amazing feature that customers love. Even though it's set at five minutes, it's actually typically lower than that for most environments, and customers love the ability to have failover capabilities within seconds.

The ease of use for the solution is pretty straightforward.

What made us stick with HPE Zerto is that it is just a fantastic product and was a great product to add to HPE's portfolio. The solution has helped to reduce downtime in situations; it gave us the ability to roll back a bad change that was made. It was days' worth of changes that had been made. That amount of downtime would probably have cost the organization tens of thousands of dollars.

HPE Zerto Software has impacted our RTOs and RPOs effectively in a positive way where other solutions take longer; the board is happy with the speed for us to be back online.

The solution has definitely helped reduce our DR testing and automate it, although I do not know those numbers off the top of my head.

With the current updates primarily on the Azure side of it, documentation could be improved. That's not necessarily Zerto's problem since Azure is constantly changing things; Zerto will put something out, but Azure then will change it, and sometimes it's hard to follow that documentation.

HPE Zerto Software can be improved by keeping up on top of the Azure changes happening there, trying to smooth that process out, because there are many steps that you have to take in Azure, and that's not necessarily HPE's fault, it's just how Azure functions.

I've been working with Zerto for more than ten years.

The stability and reliability of HPE Zerto have been great; I haven't really faced any major challenges, and when we have, support has been really great at helping.

HPE Zerto Software scales with the growing needs of our organization as a great scalable solution; the only concern I have for really large organizations would be the cost. However, you have to start looking at the soft metrics that CFOs don't necessarily take into account.

Every time I've had to talk to support, whether it's been pre-HPE or during HPE's acquisition, the technical and customer support has been pretty good at resolving any issues that have come up. I really appreciate the stateside support.

Prior to adopting HPE Zerto, we were using different solutions. Looking at recovery solutions for the capabilities, RecoverPoint was there, which is what Zerto was based on. We considered the capabilities they offered versus solutions such as Veeam.

In an on-prem environment, when it was the Windows deployment, it was pretty easy to deploy. Now, once it went over to Linux, it's still been pretty easy on the on-prem side. Once you start getting involved with the public clouds, it gets a little clunky. Again, I don't fall down totally on the HPE side. It's the public cloud that may be at issue.

Customers have definitely seen a return on investment from HPE Zerto Software. They can automate their DR testing, test it more often, and in a worst-case scenario, they could have a help desk person literally hit a button to help them come back over or come up in the cloud or in another site if they need to.

My experience with the pricing, licensing cost, or setup cost has been such that I don't have to deal with the pricing side of it. The setup, primarily in the Azure space, has been a little clunky, and I don't necessarily fault HPE for that.

Before selecting HPE Zerto, we considered other solutions such as RecoverPoint. They would look at Veeam, even though Veeam's not in the same category, but it was something that people would use as a recovery solution.

For the capabilities and what it does today, I rate HPE Zerto Software a ten out of ten, and it's a market leader in that category.

HPE Zerto Software is basically used for site replication.

We needed increased uptime and resilience, and Zerto helped with that. 

The features of HPE Zerto Software have benefited our organization by increasing our recovery rate on systems that have a tight recovery RPO, and it's also allowing us to migrate workloads from VMware to Hyper-V in a seamless fashion.

The replication aspect of HPE Zerto Software is what I appreciate the most, but we also appreciate the conversion feature. We're moving from VMware to Hyper-V. 

It's easy to use. It's point-and-click and very logical. 

The near-synchronous replication is very good. We have some applications that are single-site only that do have a really high RPO. With synchronous replication, if we do experience a fault, we can bring it up on the other side on our other data center and also have a point in time recovery.

We have saved time in a data recovery situation. We had misconfiguration and we were able to bring the system back up on our redundant data center in about ten minutes. It would have taken about five hours and lost about 24 hours of otherwise with tranditional recovery.

We've reduced downtime by about 24 hours. That would have cost several thousand to several hundred thousand dollars. 

It's increased RPO and RTO recovery times due to synchronization rates that are selectable. It's impressive compared to other solutions such as traditional Avamar, TSM, or Commvault backups. Those take anywhere from five to ten hours to recover systems. Avamar is literally minutes.

I definitely would like to see the continuation of the migration capability to Hyper-V included in the next release of HPE Zerto Software, as well as adding migration capabilities to other hypervisors, such as Nutanix Acropolis.

We've been using HPE Zerto Software for five years.

I have not experienced any downtime, crashes, or performance issues with HPE Zerto Software.

HPE Zerto Software scales with the growing needs of our organization.

I evaluate customer service and technical support for HPE Zerto Software very highly; every question we've had has been answered promptly and first-time resolution is very high.

Prior to adopting HPE Zerto Software, we were using Veeam. We were looking at and actually using Veeam, and we were using Avamar before selecting HPE Zerto Software.

My experience with deploying HPE Zerto Software is very straightforward and easy to deploy.

We're using Commvault and Dell Cyber Vault as our solution approach.

I think we have seen a return on investment with HPE Zerto Software.

My experience with pricing, setup costs, and licensing for HPE Zerto Software has been very positive.

I've not had any complaints about HPE Zerto Software's functionality. 

My advice to other organizations considering HPE Zerto Software is that it is definitely a far cheaper solution than using array-based replication, and it's one of the most stable software deployments that we've done that runs in a Windows environment. 

On a scale of one to ten, I rate HPE Zerto Software a ten.

We use Zerto at a very large public sector undertaking in India that manufactures power equipment. 

It is being used for continuous data protection, replication, and recovery. We have a consolidated data center in Hyderabad, India, and we are replicating the data to another data center in Hyderabad. For replication and continuous data protection, we are using Zerto between both sites.

It simplifies management. The console provided by Zerto is very simple to use. With the click of a button, we can do the failover and failback.

It helps with business continuity. We can easily failover from one site to another and back. We are able to do most of the operations very easily.

It does asynchronous replication. When the data gets modified in the main data center, the modified data is immediately replicated to the other data centers. It helps to maintain minimum RPO in seconds and the RTO in minutes.

We have a number of virtual machines for databases, application servers, web servers, Internet servers, and proxy servers. We are using Zerto for the complete replication of these VMs to the other data center.

Our RPOs are in seconds, and our RTOs are in minutes. That is critical for the applications. Earlier, we were using another replication software from IBM. We did not get the same RPOs and RTOs. Zerto is helping us a lot in preventing data loss. The data loss is minimal. It is only in seconds. This is a very important feature of Zerto, where it maintains RPOs in seconds and RTOs in minutes.

In November 2024, we faced a ransomware attack. With the help of Zerto, we were able to identify the journal entry that was malicious. Zerto gave us an alert, and we were able to identify the clean copy by going backward. We went back a few seconds. It maintains journal entries every five seconds, so we were able to identify a good copy of the data. We were then able to do the failover. Because of Zerto, we had minimal data loss. We were able to identify a good copy of the data and do the failover to the main data center.

With Zerto, we have become more resilient and scalable. We were able to scale from a few VMs to about 250 VMs. Our scalability has improved a lot because of Zerto. The ransomware resilience feature has made us more resilient. We chose Zerto over VMware Site Recovery Manager because VMware Site Recovery Manager did not have the ransomware resilience feature. In November 2024, when we faced an attack, with the help of Zerto, we were able to recover within seconds with a minimum amount of downtime. We were up and running quickly.

The features I find most beneficial about Zerto include continuous data protection, easy configuration, and simplified management with a user-friendly interface. We were able to configure it easily for our needs. Continuous data protection between our two data centers is also valuable.

I also like its scalability and flexibility. We have scalability from a few virtual machines to more. We can increase the number of VMs according to our requirements. Zerto scales very easily with our increased number of VMs.

Zerto also provides ransomware safeguards. While doing the continuous data replication, Zerto creates journal entries. When the data gets transferred to the other site, Zerto checks whether the replicated data is malicious or clean. If it is a good copy, it makes a journal entry. If there is any malicious code, it immediately gives an alert. We are very happy with this ransomware protection feature of Zerto.

Its pricing could be better. Also, Zerto needs to improve its reporting capabilities and provide better dashboards. A number of times, I had to contact Zerto for more reports. They are very customer-friendly. They helped us and gave us some customized reports, but its reporting capabilities could be better.

I have been using the solution for about two years.

It has improved scalability significantly. I was able to scale from a few virtual machines to about two hundred fifty virtual machines.

The support team is very customer-friendly. When I raise a ticket, they respond quickly with minimal waiting time. I often get a call within half an hour. Their customer support is reliable and fast.

Positive

Previously, I used some other replication software from IBM but did not achieve the desired RPOs and RTOs. This led me to choose Zerto.

The deployment was very easy. With a few clicks, we were able to configure Zerto for both of our data centers in Hyderabad. It was very easy to configure. It has a very intuitive classical user interface. The configuration was done with minimal clicks.

In about one hour, we were up and running with the first replication. We were able to do the first replication within an hour from our main data center to our secondary data center in Hyderabad. It is efficient and reliable.

Its maintenance is being taken care of by Zerto.

I am the main database administrator, and two of my colleagues also participated. Three of us were involved.

Zerto is definitely more costly compared to its competitors, such as VMware Site Recovery Manager. It may not be suitable for small and medium-sized industries.

We considered VMware Site Recovery Manager but did not opt for it because it did not offer the ransomware resilience feature like Zerto.

Overall, I would rate Zerto a nine out of ten. The software is exceptional in terms of continuous data protection, resilience, scalability, agility, and ransomware protection.

We use it for disaster recovery, replication, and backup.

We were able to see its benefits immediately after we deployed it. I used it to move sites. It is a good tool for transferring from one site to another. It does the configuration on its own and the site comes online seamlessly. You just have to commit to it, and it comes online and no one even notices it.

We create a job, which is a VPG, and we tell it to replicate it to another site. I live in Philadelphia. If Philadelphia gets attacked, we could shut it off and then go to the site that it replicated over and turn that on. It will just work as if nothing happened.

All the RPOs are less with our infrastructure because it is VM to VM in less than five seconds. We have never had a spike in our RPOs.

The recovery time of each VM is less than three to four minutes. Once we send a job over, it starts doing its thing. There is an auto-commit button, or we could time it to how much time we need before commitment. Once we bring up a VM and it reboots, we will see all the changes made, such as the IP address. If we go to DNS, we can see that the DNS entries have been updated with the new IP. We then commit to it, and it just comes back online.

Zerto has helped us reduce downtime. In just about five minutes, we are up. We had one incident with a Windows patch update to a server. The server could not come back online. We went in and recovered the VM right before it rebooted and got it back online. It had the same IP and other things, and everything was fine. Even though there was a slight downtime, we were able to get it back 100% before the reboot, and then we took off the update.

Zerto has saved us time in a data recovery situation due to a vendor mistake. We use a vendor for patching. The vendor accidentally mistyped something and took down a couple of servers because of this registry. We were able to get all the VMs back online. It took about three minutes per VM. When we used Veeam, depending on how much data was there, it took us about 45 minutes to an hour.

Zerto has reduced our organization's DR testing. We send it to a DR site from prod and then back to us. It goes from prod to DR and then DR to back in less than ten minutes. We did a DR move. We had about 15 VMs. We moved all the VMs to a different site. We then moved this actual site to a different location and then moved everything back. It did not take that long compared to Veeam.

Zerto has had a positive impact on our IT resiliency strategy. I have never had a problem. The product works very well. Their support is always active. They are willing to solve any problem that you have. Each time I have spoken with them, they have helped with every question to make sure our infrastructure is running well.

The most valuable feature for me is the replication. If I need to fail over sites, it can be done quickly, in less than five minutes. Each backup is implemented in five seconds. If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked. 

Once it is implemented with the vendor, they show you everything. Everything is very simple and easy. Replication and Restore are the buttons to focus on. It is all there with just a couple of clicks. It is simple. It is laid out simply so that you can understand it quickly.

I would suggest improving automatic updates. Their software requires updating level by level to keep it current. I was unaware that I was several versions behind, so I needed assistance to guide me to the current version.

I have used the solution for about a year and a half.

It only crashes if there are insufficient resources on my ESX box, which I discovered after overloading it with too many VMs. When the Zerto job tried to run, it crashed due to a lack of resources. I consulted with tech support, and we determined the solution was to move the main workload to a resource-available ESX box. After double-checking, everything has been running smoothly. Having good equipment ensures stability.

Scalability is tied to our vSphere environment. By adding more hosts and installing VRAs on each, tasks can be efficiently managed. Increasing the number of hosts allows for more VMs, depending on licensing. The bandwidth is also strong.

I would give their support a ten out of ten. I deal with support often, and online ticket creation yields a quick response. They understand what they need, and I provide it. They analyze the logs, suggest changes, and everything works well.

Positive

We used Veeam, which is more in-depth and requires extra steps for recovery. With Zerto, I just log on to the GUI and click what I need. For a live VM backup or replication, it takes just a few clicks, which led us to choose Zerto over Veeam.

Zerto is the easiest one that I have used. In terms of pricing, it is way better than Veeam.

Our MSP used Zerto to do a project for us. I was in the meeting looking at what they were doing. It seemed so simple to use. I asked them if they could compare this to Veeam, and they said that this is way easier than Veeam. With Veeam, you have to log on to the actual backup program. You have to go to the job that you are looking for and right-click it. There are about six steps after that, whereas in Zerto, when you go down on the bottom left, with just two clicks, a menu pops up, and then you are done with another three clicks.

It is on-prem. It is VM to VM. We are also thinking about a third solution, which would be on their site. Right now, we have VM to VM, but we have two NAS for hot and cold storage, so we are using everything that they offer at the moment, but we probably might head down more in the future.

The installation process was new to us as we started from scratch. After that, it was simple. Installing the VRAs involved pointing to ESX boxes. The NAS storage connection is simple; I just enter the IP address and credentials, and it links via SMB. I just create the job, point it to its destination, and it is ready.

Deployment was handled by one representative and me. I am also responsible for managing it.

In terms of maintenance, it requires manual updates.

Its pricing is way better than Veeam.

My advice to new users is to become more familiar with it. Once you start using it, it is easy to pick up and manage.

I would rate Zerto a ten out of ten.

My primary use case for HPE Zerto Software is as a disaster recovery solution and to protect myself against ransomware attacks.

A specific example of how HPE Zerto Software has helped me in a real situation within my organization is that when we suffered a ransomware attack, having isolated copies that were not accessible from our on-premises environments allowed me to recover the backup image of those machines and overcome that attack.

Regarding my experience using HPE Zerto Software in critical situations such as the one I mentioned, it is a tool that I believe is fairly easy to use, given the complexity involved in configuring the type of problem you are trying to solve.

Now I can say that I have a proven recovery strategy, as it allows you to perform that type of testing for certain use cases without a real disaster, and the recovery processes are quite fast.

My experience when performing those recovery tests has been that being able to recover machines in less than one hour, between different clouds or between on-premises and the cloud, are figures that give me great confidence in the face of any possible disaster.

I consider the best features that HPE Zerto Software offers to be the number of different heterogeneous environments it supports and the recovery plans between on-premises and cloud, between multiple clouds, and how easy it is to configure the environments and recovery use cases.

I can elaborate on how compatibility with heterogeneous environments and ease of configuration have made a difference for me and my team, because you do not have to depend on different tools as your organization grows. It allows you to first have a tool configured between an on-premises environment and a cloud environment, and once you have services deployed in the cloud, it allows you to use recovery plans between different clouds to be protected against a possible disaster.

Something that I truly value in this solution is the user interface, which I find very user-friendly.

I believe HPE Zerto Software could improve in certain aspects that emerged after HPE acquired this software.

Following the acquisition of this product by HPE, I think there are certain aspects that could be more suitable. Regarding necessary improvements, it would be beneficial to have licensing plans that are a bit more flexible and more accessible.

I have been using HPE Zerto Software for more than five years.

I consider HPE Zerto Software to be stable.

I rate the scalability of HPE Zerto Software as very good because, as I mentioned before, it allows you to use different clouds and on-premises environments.

I rate HPE Zerto Software's customer support as very good, and I have had direct experience with their support service.

Before using HPE Zerto Software, we used backup solutions from Veeam, but we did not use disaster recovery because it was not as comprehensive as Zerto.

I have seen a return on investment since I began using HPE Zerto Software, as we have demonstrated resilience against ransomware attacks because we used the tool during one of these attacks.

The primary example of how that resilience has translated into tangible benefits for the organization is the reduction of interruptions, as the ransomware attack did not stop any processes because the information was easily recoverable.

My experience with the price, implementation costs, and licensing of HPE Zerto Software is that, as I mentioned before, the licensing is somewhat complicated and the prices are a bit high.

I did not evaluate other options before choosing HPE Zerto Software.

My advice for other professionals considering implementing HPE Zerto Software is to conduct a proof of concept and to not allow your data centers to be without a disaster recovery tool. I would rate this review eight out of ten.

HPE Zerto Software is primarily used for disaster recovery. When you have two sites and want to replicate one site to the other based on the replication context, you can use HPE Zerto Software.

Additionally, if you are planning to migrate from one vCenter or from one hypervisor to another, you can also use HPE Zerto Software.

HPE Zerto Software's best feature is journal-based replication. This enables live synchronization from one site to another site, with data written to both sites in such a manner that it would be helpful in many aspects. HPE Zerto Software is one of the major disaster recovery solutions. It has reduced both downtime and costs, and the compatibility is very good. Scalability and all other aspects are excellent with HPE Zerto Software.

HPE Zerto Software could be improved by implementing the same built-in image with HP storage arrays. Since there are HP arrays such as Alletra and others, if HPE Zerto Software image could be included in them with add-on features, both sides could be configured in HPE Zerto Software in such a manner. There is still some scope for improvement. However, it is one of the best solutions, so I would rate all aspects at eight, with two points deducted for improvement.

I have been using HPE Zerto Software for the last three years.

HPE Zerto Software is stable.

HPE Zerto Software is scalable.

HPE Zerto Software's customer support is good. They fix issues very fast.

I have used Dell RecoverPoint earlier, which is similar to HPE Zerto Software.

HPE Zerto Software provides good RTO, RPO, and time saved.

If you want to establish or integrate disaster recovery, HPE Zerto Software is one of the best solutions for it. I believe we are a partner or reseller, though I am not entirely certain. I do not have much experience or understanding of HPE Zerto Software's AI capabilities at this time. I would give this product an overall rating of 8.

The main use cases for the HPE Zerto Software include DR and Disaster Recovery.

The challenge my organization is trying to solve by implementing the HPE Zerto Software is being able to restore in a disaster quicker. During a weather event, we were able to move certain workloads from one data center to another with the HPE Zerto Software so that we could maintain operations.

The features I find most valuable about the HPE Zerto Software include the ability to move workloads from one location to another. 

The near-synchronous replication used by HPE Zerto is crucial to my organization's business continuity, as many of our applications are customer-facing. With the ability to shift those applications without downtime, we can continue to access our applications. 

The solution has helped me reduce downtime in situations where, during a weather event, we were able to maintain 100% of our operations. 

Zerto has impacted our RTOs and RPOs, and these times have definitely decreased in our case compared to other disaster recovery solutions we have used. 

I assess the solution's ease of use as fairly simple, particularly in terms of failing over workloads once I am able to configure the applications to do so. We utilize a store-once solution as our cyber vault, or immutable data copies, to ensure recovery from a cyber threat.

HPE Zerto Software has helped reduce our organization's DR testing from multiple days down to a single-digit day in terms of a full DR test, allowing us to test individual applications by themselves and decreasing our recovery times in order to have a shorter DR test.

I'm unsure of what can be improved.

I have been using the HPE Zerto Software for about five years now.

In terms of reliability, I describe the stability of the HPE Zerto Software as pretty solid, as I have not experienced any downtime, corruption, or performance issues.

The HPE Zerto Software scales fairly easily for my organization since we don't grow as fast, as long as we have the licensing in place.

I evaluate the customer service for the HPE Zerto Software as overall very high in terms of support, including response time and technical expertise. 

On a scale of one to ten, I give it an eight. The people I've worked with have been readily accessible and very knowledgeable.

Positive

What stood out to me in the evaluation process when comparing other solutions is that Zerto seemed to offer more options in terms of platforms, both positively and negatively.

My experience deploying the HPE Zerto Software involves some initial setup hurdles.

My experience with the pricing, setup cost, and licensing for HPE Zerto Software was that the pricing and setup cost were very manageable and cost-wise, it's manageable for small business.

Before selecting the HPE Zerto Software, we were looking at leveraging the native replication technology as potential solutions.

I would rate the HPE Zerto Software overall as a nine out of ten, and my advice to other organizations considering the HPE Zerto Software is that if you're looking for an application that is easy to configure and has active-active type performance where you can have your applications set up for disaster recovery, it's a good tool.

At the time, we were using HPE Zerto Software for failover of our VMware environment.

The failover features improved our organization by allowing us the capabilities to fail over.

The most valuable feature of HPE Zerto Software was its failover capabilities. The failover capabilities were the most valuable feature because, in the event of a disaster, we'd be able to power everything up on the other side. 

The aspect of HPE Zerto Software that I liked most was just that capability when you didn't have a hardware platform to perform these functions, you had a software platform to do it.

My impressions of HPE Zerto Software's near-synchronous replication were good; I could see where it was a little bit better, especially on the testing side of the synchronization. Near-synchronous replication is crucial to my organization due to the uptime requirements of some critical environments.

HPE Zerto Software did save me time in data recovery situations due to ransomware or other causes. You can't put a dollar figure on it; we never ran into any ransomware or other circumstance, but in the event that it did, it would probably save us about 80% of the time necessary to stand it back up.

HPE Zerto Software has helped to reduce downtime in various situations. I can't put a number on how much downtime was reduced, but when it came to patching and updating environments, I was able to transfer everything from one side to the other and update that environment.

Overall, HPE Zerto Software impacted my RTOs and RPOs positively; for an environment where I did not have hardware, it ran really to perform those functions.

That could be an area where HPE Zerto Software could improve; it could be easier to use. The setup and maintenance of it moving forward is where I had a lot of issues.

When I compare it to hardware that can also do the same thing, it lacks its luster for the simple reason that the hardware is built to do it.HPE Zerto Software didn't help to reduce my organization's DR testing; I was shocked by it since whenever I actually performed the DR test, it took my environments down.

We have been using HPE Zerto Software for about six years, maybe even longer, before we turned it off.

The stability and reliability of HPE Zerto Software was very reliable; I would give it a nine out of ten.

At that time, HPE Zerto Software scaled pretty with the growing needs of my organization; it was very easy to buy the license packs to perform that, although I had to buy it in a 25-license pack when I only needed one at that point.

The support that I received from HPE Zerto Software was very helpful during those times; I'd give them a nine out of ten.

Positive

Prior to adopting HPE Zerto Software, I was not using another solution addressing similar needs.

The deployment was a little cumbersome. That said, once you understood it and the functionality of it, it was easy to move it throughout.

We did see a return on investment from HPE Zerto Software; it was probably two to one.

My experience with the pricing, licensing, and setup cost of HPE Zerto Software was fair for what functions it performs.

Before selecting HPE Zerto Software, I considered just VMware's Recovery Manager itself, and we found that this product was superior to that.

We are using a different product now.

On a scale of one to ten, I would rate HPE Zerto Software in the nine category for a software recovery platform.

We use the HPE Zerto Software for multiple different things, including real-time monitoring and restoring and recovering of files, long-term retention of restoring long-term backups, and disaster recovery, where we store things into the vault and things of that nature. We also have the Zerto vault outside of that, so we use Zerto and the Zerto vault.

The challenges our organization has tried to solve by implementing the HPE Zerto Software revolve around protection, as it's a threat world now, so we're trying to mitigate as much risk as we can and trying to limit downtime. If we do get attacked and there is an infection, we can restore that data quickly and have it up.

The feature of the HPE Zerto Software I appreciate the most is the ease of use of single file restores, which is something we use frequently. Zerto features have benefited our organization significantly since we have many end users that delete files, and instead of taking the time to restore whole data stores and implement that, we can actually just click on Zerto and have that file restored from an hour ago in less than a few minutes.

My impressions of the HPE Zerto's near-synchronous replication are that it's hugely important, as that's what keeps me protected. The solution hasn't saved us any time in a data recovery situation due to ransomware or other causes yet, as fortunately, we've never had to use it for that instance.

The HPE Zerto Software has impacted our RTOs and RPOs by reducing our recoveries from days to a few hours, while previously we were using all VMware Nimble snapshots to back up all our data stores, which resulted in a three-day restore, while now we can recover in hours. The solution hasn't decreased our organization's DR testing time; in fact, it has increased it because we use it as a tool in our healthcare business, doing it every month to verify that everything is working correctly.

We actually use the Zerto Cyber Vault solution to ensure recovery from cyber threats. When considering a Cyber Vault solution, the capability of immutable backups is most important to us.

The HPE Zerto Software could be improved by including the ability to use FIDO keys or some kind of hard token for local accounts, not just a straight password or an external MFA, but a physical token. Additionally, I'd appreciate the ability for direct-attached storage, not just Nimble storage, VNF, both volumes. I would also prefer to have some way to scan inside the vault of datastores that are already there.

We have been using the HPE Zerto Software for a little over probably a good ten years or so.

I assess the stability and reliability of the HPE Zerto Software as very robust, with no real performance issues experienced; it just works and is easy to use.

The customer service and technical support are very good; we've never had any issues, and if we have, it's resolved very quickly. On a scale from one to ten, I rate the customer service or technical support an eight, as it's very quick to respond and get things fixed.

Positive

Prior to adopting the HPE Zerto Software, I wasn't using another solution to address familiar needs.

I would describe my experience with deploying the HPE Zerto Software as straightforward and simple.

Before selecting the HPE Zerto Software, we considered Veeam, Cohesity, and ExaGrid, and for us, it was a matter of cost and the ease of file-level restores that stood out during the evaluation process.

I would rate the HPE Zerto Software a nine out of ten and advise other organizations to consider it due to its ease of use, simple installation, and easy maintenance.

My main use case for HPE Zerto Software is the replication of mission-critical servers. 

My organization was trying to solve the challenge of a day loss of data by implementing HPE Zerto Software. Zerto features benefit my organization, since, in case I lose a major server, I can bring it back to life in a matter of 30 minutes to an hour instead of days.

The features of HPE Zerto Software that I appreciate most are that it's straightforward, and the console is clear, allowing me to assign it to my staff members who can generally tell the health of the Zerto implementation. 

It's easy to use once the setup is done. The updates have become easier over time. 

My impressions of HPE Zerto Software's near-synchronous replication are that it works effectively. Near-synchronous replication is extremely important to my organization as I work for a healthcare organization, so we have to keep up-to-the-minute health records; if a provider were documenting a visit and we lost that information, that would be a patient safety issue. 

The solution has saved me time in data recovery situations due to a corrupt server, as I used HPE Zerto Software to do the restoration.

I've had a server get corrupt and I used Zerto to do the restoration. It only took a couple of hours. It gives us almost real-time recovery.

It's reduced downtime. I was able to avoid losing a full day of data. The amount of loss and downtime would have been significant.

We've been able to reduce DR testing. If I run a snapshot and I know Zerto's working, I can just pass forward. 

To improve HPE Zerto Software, it would be helpful to make it more affordable. In the next release, I would like to see additional interfaces with HPE, as I talked to HPE about some storage solutions and know there is something in the works possibly between HPE Zerto Software and HPE that would make my life easier.

I have been using HPE Zerto Software for about five years.

As long as I don't try to replicate a cluster, I haven't experienced any downtime, crashes, or performance issues; it works fine.

I would evaluate customer service and technical support as better than average.

Before selecting HPE Zerto Software, we were considering VMware Site Replication Manager, but it didn't work as effectively. Prior to adopting HPE Zerto Software, we tried using our Veeam software for some replication, but it was snapshot-based, which caused performance issues while HPE Zerto Software doesn't do that.

I would describe my experience with deploying HPE Zerto Software as positive.

I have seen a return on investment with HPE Zerto Software.

My experience with pricing, setup cost, and licensing was that it was really expensive.

If you have mission-critical servers that you need to replicate, HPE Zerto Software is probably the best way to go. 

We're currently using a Cyber Vault solution to ensure recovery from a cyber threat. We're using an air gap solution using Veeam right now.

I rate HPE Zerto Software ten out of ten.