iGrafx Process360 Live Platform Reviews and Pricing

Business10f4

Business Process Improvement and Transformation Consultant

Jul 27, 2017

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It's easy to perform simulations of the improved process and calculate the direct impact on process efficiency.

What is most valuable?

Six Sigma version, as it has all the required embedded Lean Six Sigma and DMAIC notations.

How has it helped my organization?

It's easy to perform simulations of the improved process and calculate the direct impact on process efficiency.

What needs improvement?

They can reduce the cost of the product and make it easily accessible for consultants.

For how long have I used the solution?

I've used this solution for five years.

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iGrafx Process360 Live Platform

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What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and support?

7 out of 10.

Which solution did I use previously and why did I switch?

ARIS and Visio, the reason to use iGrafx is that it is easy to execute process simulations.

How was the initial setup?

Straightforward.

What's my experience with pricing, setup cost, and licensing?

The pricing is expensive for individuals at around $2,000 per license. If the organization is purchasing then they could buy and use it.

Which other solutions did I evaluate?

If so, which ones? We had been using ARIS and Visio, and this was the next natural choice. We did explore cloud based offerings like Bizagi and Signavio, but due to confidentiality, we had to go for iGrafx's on-premise solution.

What other advice do I have?

It's a great product, but all the functionalities need to be exploited in order to get the full value of the investment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.