Notion Reviews

My main use case for Notion is creating quarterly or yearly roadmaps and setting timelines to track feature and idea development. I heard about Notion from a friend and am using it for the creation of PRDs and personally learning product management so I can switch my career to product management. I use Notion to prioritize my goals.

One recent specific example of how I use Notion for my projects involved tracking one of my projects that was causing frustration. For that problem, it helped me show the real-time location of delivery drivers on a map. The success metric, complaint reduction, changed by thirty percent.

I am using Notion because it is handy for me right now. I can keep everything organized there, making it quite easy for me to use. It helps me write features and ideas clearly and explain the problem, which becomes easy for me. Additionally, I can track my work, decide what matters, prioritize everything, and store knowledge including notes and previous decisions.

The best features Notion offers are the ones I know because I have not been using many related products. I can switch between multiple databases and switch views from table, Kanban board, calendar, and timeline. I can also connect databases, see everything interconnected, generate action items, summarize meetings, write PRDs, roadmaps, and sprint boards.

There is also automation that helps trigger actions, conditions, and logic. Notion impacts my organization positively as it has made many changes for prioritizing things both personally and organizationally.

I think Notion can be improved in several areas. It has a slow loading page and laggy scrolling, which irritates me. Additionally, the search sometimes misses content inside pages, making it hard to find the exact information. The filters are not that effective, and when I need metrics, it is difficult to find them. There are no built-in charts or deep analytics dashboards, and current automation is also limited. External tools are sometimes needed, but there is no structure for that.

I would add that there is limited control for large teams, and managing access at a detailed level is difficult. Editing on the phone is clunky, making it very difficult to work if I am using the phone to do something. Offline mode has limited functionality, and I need internet for smooth use. The performance also needs improvement.

I have been using Notion for about a year.

Notion is stable.

Notion's scalability is good.

I have not used customer support, so I'm not sure about this. Once I get to use it, I will provide feedback.

Notion is the first solution I have used.

I did not evaluate other options before choosing Notion because I was still new to this field. Someone suggested there are other solutions, but they told me I should go with Notion since they were already working on it and had experience with some other tools. They believed that Notion would be the best fit for me.

I am still working on finding a new job or working on new projects, so I am not sure if Notion has given me any ROI yet. Once something happens, I will provide feedback, but for now, it is still a work in progress.

I would suggest that since I am a newbie, anyone switching to a more product management-oriented domain should work with Notion. It will be easier for them on the first try, and later on, if they gain some experience, it will become easier for them. For experienced users, since I do not have much experience, I cannot say much. I would rate this review as a six overall.

Private Cloud

My main use case for Notion is as an internal knowledge base. We store all company policies, engineering tool documentation, and process documentation there. Additionally, we capture weekly notes in Notion.

The best features Notion offers are relation database queries. When using relation database queries, you can query results, schedule, or perform calculations when describing feature functionality. I find AI capturing from conference calls to be another valuable feature. Notion has positively impacted our organization by improving internal business outcomes, including saving time to market.

I think Notion can be improved by connecting more AI models. Moreover, a clearer membership model would be beneficial.

I have been using Notion for more than five years.

Notion is absolutely stable.

I would say Notion's scalability is 10 out of 10.

I have never contacted customer support because I had no issues with using the product.

Previously, we used Google Drive by Google, but we realized it was not sufficient for our needs.

We purchased Notion standalone via Notion's web page, not through the AWS Marketplace.

My company does not have a business relationship with this vendor other than being a customer.

I have seen a return on investment, as we save time on onboarding and knowledge transfer.

My experience with pricing, setup cost, and licensing is that it is quite pricey.

Before choosing Notion, there were no other options that we evaluated.

My advice to others looking into using Notion is to discover all the advantages of the product, including relation database, AI, and other capabilities. I would rate this product a 10 out of 10.

Public Cloud

Amazon Web Services (AWS) and Google

My main use case for Notion is documentation, roadmapping, and Notion AI for note taking and summarizations.

In terms of documentation, for example, in product, I start with writing a story doc, which is a high level description of the opportunity, and then I build subpages with more specific information, such as technical design, product requirement documentation, roadmaps, and pages that are specific to domains such as commercial or compliance. I create a hub with subpages for both product and technical work as well as for alignment with other departments.

What is unique about how my team uses Notion is that we use Notion AI to transcribe calls and also use Notion AI to check with artificial intelligence how decision making on the call could be improved.

In my opinion, the best features Notion offers are easy linking of pages, great tables, AI summarizations, and AI note taking.

Notion has positively impacted my organization by allowing us to work better asynchronously. Instead of having many alignment meetings, we write our thinking down on Notion, share it with team members who can then think through a topic thoroughly and add their comments to improve our overall strategic decision making.

I have noticed specific outcomes such as fewer meetings and improved collaboration, which contributes to better alignment and fewer mistakes or miscommunication.

I think Notion can be improved by making AI meeting notes speaker-based, as when I ask to create a summary, it does not understand whether it was a specific user or a person with a specific role who mentioned something, which is important for attributing value to what people say.

Furthermore, the overall Notion AI interface on the right-hand side is less convenient than the pure ChatGPT interface because it is not full screen and feels packed and busy.

Also, sometimes tagging when I search for people to tag does not identify people immediately even though they are part of the team. It seems to have a glitch, and that is the main issue.

Maybe some track changes feature would be beneficial, as some people still prefer to use Word rather than Notion for the track changes feature.

I have been using Notion for about four years.

Notion is stable.

I have not seen any issues with Notion's scalability.

Customer support for Notion is actually great; they are really responsive.

Previously, I used the Microsoft Suite, and I switched because Notion is more user-friendly than SharePoint.

Unfortunately, I have not tracked any specific metrics such as time saved, money saved, or fewer employees needed that can be attributed specifically to Notion.

My experience with pricing, setup cost, and licensing is fine, but it is quite annoying that any upgrades on Notion need to happen with all team members. It is impossible to give some features or capabilities to only a subset of users, which actually slows down the adoption of some features due to significant cost implications. I would say that has been the biggest issue with Notion, and generally, it is not cheap.

I did not evaluate other options before choosing Notion.

My advice to others looking into using Notion is that change management is key. If you have employees who are really set on the Microsoft Suite, it may be challenging to switch the whole organization to Notion, and you may end up in a situation where half of your organization's documents live on SharePoint and the other half on Notion. I would rate my overall experience with Notion an eight out of ten.

Public Cloud

Other

My main use case for Notion is to use it as a knowledge base and organization platform for the variety of projects and the notes and insights for those projects and tasks for those projects.

An example of a project could be that I have a new product or service that I'm looking to spin up. I might conduct a variety of interviews as well as research that I would save in a series of notes within a project in Notion. Then based on those, I create a series of tasks ranging from reaching out to potential customers to implementing results.

I think of my use cases as projects that could take the form of spinning up new products or working with clients to solve a particular challenge.

In my opinion, the best features Notion offers are its flexibility to interact with any particular page on the platform and to customize the page in an almost unlimited way with anything from formatting to inserting databases, diagrams, and more. On top of that, I'm a big fan of the Notion AI functionality now, which allows you to have almost any of the best or top LLM models like Claude or ChatGPT or Gemini to partner with you so that all of your insights that you gather from those conversations are being built upon knowledge that you already have and saved in logical places that you can take action on or refer back to them easily, as opposed to being caught in a silo like a ChatGPT conversation.

Notion has dramatically increased my organization because in the past, all the information that I had was organized in a scattered environment across Google Drive or ChatGPT conversations. Now that it's all in one place and using a logical structure such as projects and notes and tasks and databases, everything is in one place, which is massively important to my productivity.

I like the direction that Notion is going in with respect to having agents, which historically was a challenge. One of the things that I and many people would love a little more clarity on is the cost of using those agents, because right now it feels somewhat unclear.

I find that at times Notion can be a little slow and otherwise a little hard to set up for beginners. The agent functionality seems exciting, but remains unclear on the cost side, which keeps it from being a perfect ten for me.

I have been using Notion for about four or five years.

For the most part, Notion is stable.

I think Notion is fairly scalable since I have a lot of different templates and instances, which I find pretty helpful.

I haven't had to use customer support for Notion.

My previous solutions were all in work-based settings before using Notion.

I have used a variety of tools like Asana and monday.com in the past and found them to be limiting and ineffective, but I found the Notion solution to be the most sticky.

I use the customization and AI features in my workflow by crafting LinkedIn posts. I have a set of instructions that I create, and those instructions have things like how to define my voice and how to write a high-quality LinkedIn post and how to create an image, and I save that all within a Notion note. From there, I use Notion to capture ideas that I could potentially write LinkedIn posts about, and then actually use those instructions to bring those ideas to life in a LinkedIn post.

I do feel more organized, which undoubtedly saves me time, either in accessing information or taking action on all of my projects. I have been using it consistently for years, so that's rare when I can find a tool that has that longevity and impact.

I would encourage new users to check out the templates, so you can go from zero to sixty that much faster. I would also recommend that you look at content providers or creators, such as Thomas Frank, to get more informed.

I'm a big fan of Notion and I'm constantly recommending it. I wish that it was easier to be a part of a partner program so that I could even recommend it on a professional front and get incentives for doing that. My overall rating for Notion is nine out of ten.

Other

My main use case for Notion is ideas structuring and direct publication to interest groups.

A quick specific example of how I use Notion for structuring ideas and publishing to my interest group was related to the NIS2 directive in Europe, where I collected data, structured it, and it was possible to publish it right away.

This was my main use case at that moment.

The best features Notion offers, in my opinion, include its user-friendliness, and while I think you can accomplish much more, I did not have the time to explore all the possibilities. You create something from something, and then you think about what is possible, doing the next steps. The idea of publication, from structured to unstructured and then back to structured, especially some kind of multi-content wiki pages, was the greatest benefit for me.

Notion has positively impacted my organization by helping us to see that it is a very interesting tool to be explored in the future for a more thorough number of use cases.

A specific outcome or benefit I noticed after using Notion is that it saves time and helps collaboration. Collaboration always, in my opinion, saves time if you use the right tool.

I do not know how Notion can be improved at this moment because I use other tools like ClickUp for task management and collaboration, and that is also a very wonderful tool.

I have used Notion for around four months.

Notion was stable for me during my use.

I have no idea about Notion's scalability as I have not scaled it to multiple users.

I have no idea how Notion's customer support is because if you are using it, it is almost intuitive.

I did not really switch from a different solution; I just explored another tool because normally I use different tools, and Notion came on the internet as a good tool, so I used it. I used it by the way, as a tryout.

Before choosing Notion, I evaluated other options, and while I tested some options, Notion came out as a modern tool. Other options I tested were classic, like Evernote and things of that nature, but they are closed systems, and I prefer an open system. Notion is an open system.

My experience with pricing, setup cost, and licensing indicates that the licensing could be expensive if you continue with all the features; that is something that should be checked for my future case, so it could be an issue.

My advice to others looking into using Notion is to try it, use a trial license, scale it up with multiple users, and share the experiences. That is my advice.

Public Cloud

Other

My main use case for Notion is making developer and software engineering notes and then sharing it with team members.

I use Notion for documentation of technical work that I have carried out, and because I use so many different command-line tools, I have pages within Notion for different commands that I have commonly used. I appreciate the feature within Notion that allows you to insert code blocks, which makes it very easy to read the documentation when going back. For a specific example, when I set up a Jenkins pipeline, I was writing a piece of documentation for how I did that end-to-end, including the command-line arguments that I passed in.

The best features Notion offers include a user interface that is very easy and clear to navigate, the fact that pages are embedded within other pages which makes it easy to structure your pieces of work, the ability to share it quite easily with other team members, and the ease of inserting emojis.

The page embedding feature is something I quite appreciate, as it avoids the need to create folders and then documents within them. You can create elements within Notion with one being within another, so a page within a page. That is quite beneficial and it makes it very quick and easy to use the tool, which speeds up my workflow.

Notion positively impacts my organization by improving productivity, as it provides a great way to organize documentation. By using Notion, I would say you could probably save at least 10% of your engineering time just because you are able to write documentation which is easy to read and easy to share with other team members. Teams could expect at least 10% time savings just from using a highly structured documentation tool such as Notion.

There is not really anything that stands out as a key limitation of Notion; I use it for documentation and just need somewhere to write my notes quite easily and structure them well.

There is not anything that is a standout limitation, but if I had to pick something, it would probably be that the offline mode could be improved, as most of the time you need an active internet connection for most features. The one thing that could be improved is the offline mode to make it easier to use in an offline environment rather than having to maintain an active internet connection.

I have been using Notion for around four years.

Notion is highly stable.

Notion is highly scalable; I do not manage the infrastructure running Notion itself, but I presume Notion's infrastructure can scale to however you want to use it, so there are no issues with scalability.

I have never interacted with the customer support.

Neutral

I previously used Google Docs for taking engineering notes, which works fine, but I do not appreciate the code block feature within Google Docs. Notion is very good because it is very clear and very clean to read, and you can also select from numerous different languages that you want to write in, whereas in Google Docs, it is limited to probably five or fewer languages compared to Notion's over 15.

Google Docs was probably the only other option that I was looking at, but it is not really built for software engineering notes.

I would recommend people try using Notion, as there is a free trial feature so people can see if they want to use it. It has many great features, including the code block feature, the ability to insert tables, and you can insert many different types of elements, making it a powerful documentation tool. I would rate this product a 10.

My main use case for Notion is planning and task tracking. Whenever I have a project in hand, I mention all of the things that I need to do along with a time date, following a waterfall model or something similar. Based on that, I just track how many things are left to do and what needs to be prioritized further.

Additionally, I sometimes use Notion personally for organization of data. When I use Notion for data organization, I'm typically organizing research notes because I have done research in the past and have multiple research papers in international journals. I have saved research files on it, but I have not used it for research extensively. It is mainly for personal data saving such as a few memos, notes, identities, and a few sensitive keys.

So far, I haven't created a very heavy workflow in Notion, but I appreciate the way that everything is in sync. If I'm working on something in Notion, I feel that I'm on the same page with all of the things that I've created so far, including the data, the database, the memos, the notes, the task tracker, and the planning and organization. Everything is on the same page, and I can see all the data in one place and organize myself, enabling me to take informed decisions because I have all of the data right on the screen itself.

In my opinion, the best features Notion offers include its flexibility. I really appreciate how I can combine all of the features. The UI is very appealing. When I open Notion, the very first thing that appears on my screen is absolutely what I want or expect to see. This helps me remember the tasks that I am here to accomplish.

I think the template system in Notion is really helpful, as there are a lot of starting points for different kinds of projects. Additionally, being able to collaborate and share pages easily is also my favorite feature.

Notion positively impacts my organization by helping me stay organized. Having tasks and notes all in one place definitely saves me time. I don't have any very specific metrics because it's just a utility tool, but Notion definitely saves me a lot of time and helps me stay more organized. I feel more on top of things.

I think sometimes Notion can feel a bit complex at first because it feels overwhelming since it has a lot of features and a lot of things to see, perceive, and learn about. It also has a steep learning curve initially. More built-in onboarding tips would be helpful. Additionally, better offline functionality could be a nice improvement.

I think improving performance on larger pages would help with Notion. Sometimes it can feel a bit sluggish. Also, tighter integrations with external tools or smoother mobile editing would be great.

I have been using it on and off over the past seven to eight months.

Notion has been pretty stable for me. I haven't run into major outages or serious bugs. It's been very smooth overall.

For what I've done, Notion's scalability has handled growth pretty well. I have never hit any limits personally. I think if I had huge complex projects, I might need to optimize it a bit, but it's been fine so far.

I don't think I ever contacted Notion's support, so I really cannot speak from that experience. This means I have run things pretty smoothly.

The very first thing that drew me to Notion is that it was popular, so I wanted to have a look at what Notion is because I heard from a lot of people that they've been using Notion for everything. Previously, I have used Google Docs for saving data and making notes. Additionally, I have been using Trello. Moreover, I have used Monday because in my last company, we used to work on monday.com. Before Notion, I mostly used a mix of simple tools, such as Google Docs, Trello, or Monday. I switched to Notion because I liked having everything in one place and more flexibility.

I didn't do a big formal evaluation before choosing Notion because this was more like a personal productivity tool and a utility tool. I just heard about Notion from others and gave it a try. If anything, I was using Google Docs, Trello, or Monday, but I didn't compare them one-on-one directly on a bunch of tools.

Other

In my case, it's more like personal productivity, so I don't have formal metrics like money saved or fewer people needed. It just helps me stay organized.

I've only used Notion on the free or basic tier, so I did not have any setup cost myself. From what I've seen so far, the pricing looks fair for teams or more advanced features.

Other

I would say to others looking into using Notion to start simple. Notion is really flexible, but you don't have to use every feature right away. Build out what you need step by step and check out templates, as they can make starting much easier. I would rate my overall experience with Notion an eight out of ten.

Public Cloud

Other

I have been using Notion for about five years.

My main use case for Notion includes personal notes tracking, shopping cart, and projects and task separation.

A quick specific example of how I use Notion is that I have a list of shopping items that I need in general. I have a flag configured there, also configured by the stores and by the recipes I want to make. I can easily go to a recipe and click the products that I need to buy for it.

In addition to my main use case, I also track the things that I need to do for my house in my day-to-day routine or any improvements, any repair items, and so on.

The best feature Notion offers is configurability.

Configurability helps me because Notion provides the very basic functionality and then on top of that, I can configure whatever entities I want, whatever behavior I want, and group them in any way I want. I can build anything on top of that.

Notion has positively impacted my organization because I use it mostly for personal activities and it helps me to be consistent with my tasks and less chaotic.

Notion helps me stay consistent, for example, with my shopping cart. Previously, I just had to remember or go aisle by aisle, trying to understand if I need something or not. Now I can check my shopping list and go directly to the places where the goods are.

Notion can be improved, and the main downside comes from its pro feature, its configurability. It is a little bit bulky and it is a pretty steep curve to learn how to use it easily.

I choose eight out of 10 because it is a little bit bulky and very hard to onboard. When I try to do something new, I have to go all the way to configure without any presets.

I have been working in my current field for almost 20 years.

Notion is stable for me, as I have no issues with crashing.

Notion's scalability is good because if I ever needed to expand my use or add more data, it would handle it well.

I have not tried customer support and have had no need to reach out to them.

Before Notion, I used OneNote for that. I switched to Notion because it provides more possibilities and more configurability for any use cases I can think of.

I have seen a return on investment using Notion because I became more organized as I can track easily all the things that I need to do.

My experience with pricing, setup cost, and licensing is that there is zero pricing as I use a free version.

I did not evaluate other options before choosing Notion; I decided to try Notion right away.

My advice to others looking into using Notion is to be patient. I would rate Notion an eight out of ten.

Public Cloud

Other

My main use case for Notion is project management and knowledge tracking.For project management and knowledge tracking, we mostly use it for roadmaps. In a typical workflow, we assign things that need to be done using Notion for roadmaps, and since it is collaborative, anyone can come and update those tasks.Knowledge tracking is also a major thing for us. When we do knowledge tracking in Notion, we make sure that everyone can come and collaboratively add to what is already existing and ensure it is always up to date.

Notion has impacted my organization positively by allowing us to do things faster without communication gaps related to knowledge and tribal knowledge.Notion has reduced the number of back-and-forth communications between the team by at least three times. The tribal knowledge that we had has considerably reduced because people can collaboratively update the content and ensure that everything is up to date.

The best features Notion offers are collaboration and team collaboration.What stands out to me about the collaboration features is sharing knowledge. More than real-time editing, it is that people who know things can modify content accordingly so that things will always be up to date.One more thing I would add about the features is the integrations. We use Slack, which is integrated, and our Git notifications are integrated to Notion, so we can keep track of everything in a single place.

Overall, Notion is doing its purpose well. One thing I may add is that it would be great if Notion had a team chat within the tool itself.A chat function within Notion would be great and would help collaboration to be even better.

I have been using Notion for almost three years.

Notion is stable.

Notion is heavily scalable, and we did not have a problem with scalability at all.

Customer support for Notion is great.

Negative

Before Notion, we used Jira to manage our project management and Confluence for knowledge management. We switched to Notion because it was far easier, simple, and highly customizable.

I purchased Notion through the AWS marketplace.

I have seen a return on investment in terms of time saved. I don't have a specific metric, but definitely a significant amount of time has been saved, at least two times over.

My experience with pricing, setup cost, and licensing was fair.

My advice for others looking into using Notion is that if you want a tool that helps you with many things in a single place, that is extremely simplified and heavily customizable where creativity has no limitation, Notion is the tool that helps you with everything. I have given this review a rating of ten.

Public Cloud

Amazon Web Services (AWS)

I use Notion as a platform to store our documentation for our project. The documentation we store in Notion revolves around our project, which includes details about the local setup of the environment on the computer or system provided by the client. It also discusses how we can execute our application in the local environment on our system and in the cloud-based environment. Additionally, all things related to our application, including the architecture and all of the subcomponents that are defined, are documented there.

The best feature Notion offers is that it provides the ability to quickly document thoughts and summarize documentation in a much more professional manner, which is very helpful. The integration it has with Slack and other tools is also beneficial, as it helps us collaborate our workspace and communication platform with Notion.

Notion has positively impacted our organization by helping us resolve queries related to the application. Since we have a centralized platform that provides all of the information, it saves time communicating with each other and holding meetings to resolve issues. It acts as a single platform to resolve all of our queries, and if anything remains unresolved, we document it there and take reference from it.

If Notion could add an interactive feature, such as an animation for visualization of our data or something similar, I think it would be much better.

Nothing is perfect, and there is always room for improvement.

I have been using Notion for almost a year.

Since we only used Notion for documentation, we did not face any issues. Other people use it for various purposes, so they might have a different experience; however, from what we used, we did not face any issues. Notion was a good tool for us.

The measurable improvements since using Notion can be thought of in terms of the number of queries it has resolved rather than the exact number of minutes saved. There are ten people in our team, and five more have joined in the past year. All of those five new people have been onboarded and integrated with our environment at a very fast pace. Within a month, they were able to get familiar with the environment and the complete application through the documentation. My advice to others looking into using Notion is that it is a good product and worth considering. I would rate this review an eight out of ten.

Public Cloud

Amazon Web Services (AWS)