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Abogada at a educational organization with 1,001-5,000 employees
Real User
Top 10
Nov 13, 2024
Enhancing legal workflows with seamless integration and real-time collaboration
Pros and Cons
  • "It is easy to use and very intuitive compared to Microsoft Project."
  • "It can be difficult to contact the people at Notion."

What is our primary use case?

I am trying to make a program to improve the quality of my lawyer field. I put contacts and dates that we need to remember in Notion, focusing on the people we work with.

How has it helped my organization?

Integration with Notion allows me to manage documents from other tools like Google Drive and Trello without needing to open them separately. I can program emails to clients with Zapier, automating tasks like notifications about contract expiry.

What is most valuable?

It is easy to use and very intuitive compared to Microsoft Project. The collaboration in real-time is beneficial, and there is integration with various tools like Google Drive, Trello, Slack, and Zapier.

What needs improvement?

It can be difficult to contact the people at Notion. They don't provide a formal answer, just tutorials, so their customer service could be better.

Buyer's Guide
Notion
January 2026
Learn what your peers think about Notion. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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For how long have I used the solution?

I have been using Notion for about two months.

How are customer service and support?

Their customer service is not very helpful as they do not provide formal answers or support, just tutorials.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have an experience to know how to use Microsoft Project. I don't use it frequently.

How was the initial setup?

The initial setup is easy. On a scale of one to ten, it is a nine.

What's my experience with pricing, setup cost, and licensing?

For companies, it's a good price. For a single person or student, it might be a little expensive.

Which other solutions did I evaluate?

I am investigating other software to recommend for my company.

What other advice do I have?

I'd rate the solution eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Alex Anie - PeerSpot reviewer
Technical Writer at a computer software company with 201-500 employees
Real User
Top 5Leaderboard
Aug 4, 2024
Integrates various tasks and provides efficient capability to export content to other platforms
Pros and Cons
  • "The ability to create and organize notes, plans, and technical content in a single platform is the product's most valuable feature."
  • "The platform's documentation feature needs improvement."

What is our primary use case?

My primary use case for Notion involves organizing my daily activities, planning yearly goals, managing technical content, and writing articles.

What is most valuable?

The ability to create and organize notes, plans, and technical content in a single platform is the product's most valuable feature. Additionally, its capability to export content in markdown format simplifies transferring my work to other platforms.

What needs improvement?

The platform's documentation feature needs improvement. It could benefit from enhanced grammar and error-checking capabilities to aid users in producing error-free content.

What do I think about the stability of the solution?

I rate the product's stability a nine out of ten. 

What do I think about the scalability of the solution?

The platform is highly scalable.

Which solution did I use previously and why did I switch?

I previously used Evernote for note-taking and organizing my work. I switched to Notion because it offered a more comprehensive set of features that met my needs for technical documentation and content management.

How was the initial setup?

The initial setup was relatively straightforward.

What's my experience with pricing, setup cost, and licensing?

Notion is free to use.

Which other solutions did I evaluate?

I evaluated other options, but Notion stood out due to its versatility and ability to integrate various content and tasks. 

What other advice do I have?

I highly recommend taking the time to familiarize yourself with Notion’s interface and features. While it might take some getting used to, especially if you are accustomed to other tools like Google Docs, the investment in learning will pay off in terms of productivity and organization.

I rate it a nine. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Notion
January 2026
Learn what your peers think about Notion. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,733 professionals have used our research since 2012.
Omotosho Andrea - PeerSpot reviewer
Bubble Expert || Notion Expert at a educational organization with 5,001-10,000 employees
Real User
Oct 6, 2023
Versatile productivity tool that requires commitment and a learning curve
Pros and Cons
  • "The ability to structure data is one of the most essential functions of Notion."
  • "Adding more color options to the application would enhance its usability and flexibility, allowing users to better customize their content"

What is our primary use case?

I primarily use it for managing tasks and collaborating with colleagues. When I encounter an issue or have a task to complete, I create a ticket and provide solutions. I also use Notion to schedule my work and coding tasks since it's a versatile tool that helps me stay organized. For instance, when I encounter hiccups in the morning, I can simply refer to my Notion workspace to see what tasks need to be addressed and then review them at the end of the day. Its flexibility allows me to customize the design to my liking, making it user-friendly.

How has it helped my organization?

My team often works remotely and Notion has become an integral part of our workflow, and it has greatly improved our productivity. We use it not only for providing services to our clients but also for keeping ourselves organized and on track with our daily tasks. This dual purpose has proven to be a valuable experience for us, both in terms of monitoring our progress and ensuring that we stay on top of our daily responsibilities.

What is most valuable?

I find the table feature in Notion to be incredibly valuable as it allows me to organize and manage data efficiently. The ability to structure data is one of the most essential functions of Notion. Also, the capability to link data between different parts of the business is a standout feature.

What needs improvement?

It would be great if Notion introduced a feature like network logs or simply expanded its color palette. Currently, the available color choices are somewhat limited, and I often receive requests from people for specific colors that are not available. Adding more color options to the application would enhance its usability and flexibility, allowing users to better customize their content.

For how long have I used the solution?

I have been using Notion for around five months now.

What do I think about the stability of the solution?

It provides excellent stability capabilities.

What do I think about the scalability of the solution?

It has proven to be highly scalable and capable of accommodating thousands of contacts and extensive data without any issues.

Which solution did I use previously and why did I switch?

I have experience using both Asana and Notion and when it comes to choosing between the two, I find myself leaning more towards Notion. While Asana is undoubtedly a good tool, I have some reservations about its design and interface. Notion, on the other hand, has a great design and interface. Asana is effective for task management, but I didn't connect with it as much, since I didn't use it extensively. My experience with Notion has been different and I quickly grasped its capabilities and enjoyed the learning process. It encourages a more technical approach with features like formulas and the ability to create customized databases, which I appreciate. It allows users to bring their ideas to life without being limited by pre-defined structures.

What's my experience with pricing, setup cost, and licensing?

The pricing structure is quite reasonable, and the basic plan covers the most essential features. It is ideal for those who simply need to create and manage tasks or to-do lists.

What other advice do I have?

For companies considering adopting Notion as their organizational tool, I would recommend taking the time to thoroughly evaluate it, alongside other options like Asana. Different companies have varying levels of patience when it comes to learning and implementing new features, and Notion's extensive capabilities might make some hesitant. It requires an investment of time and effort because it offers a high degree of technical flexibility, akin to coding in some aspects. Therefore, if your organization is looking for a quick and simple solution to manage databases and CRMs, you might want to explore other product management platforms. If your company is willing to invest the time and effort into learning and implementing Notion effectively, it can greatly enhance productivity as it allows you to create a customized and user-friendly interface, tailored to your specific needs. I would rate it seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Will Onyekponwane - PeerSpot reviewer
Notion Project Manager at a marketing services firm with 1-10 employees
Real User
Sep 13, 2023
A flexible tool that helps individuals and businesses organize their activities while ensuring that its users experience an increase in their productivity
Pros and Cons
  • "The most valuable feature of the solution is its flexibility...The initial setup of Notion is easy."
  • "The linked view of database, along with the sharing and permission settings, are areas with shortcomings in the solution that need improvement."

What is our primary use case?

I use Notion as a tool to organize my own activities and plans to help me with my productivity part. I help my company's clients to organize their business with Notion.

How has it helped my organization?

I work with many clients and keep juggling from one project to another. I have to use QuickBooks and Keeper for jotting down notes about the cases I encounter. With Notion, I can create different segments and specifically organize the details pertaining to each client. I don't really have to stress about remembering the details of each client separately since I can just organize the details concerning a particular client. All in all, I get to see an overview of everything I handle in Notion, and I can really get into the details, such as the details of my work on a particular day. In Notion, I see what tasks are coming up, along with their deadlines.

What is most valuable?

The most valuable feature of the solution is its flexibility. Notion is a tool that allows you to fit everything in the solution. Notion allows you to build the solution the way you want it.

What needs improvement?

The linked view of database, along with the sharing and permission settings, are areas with shortcomings in the solution that need improvement.

I would like to see Notion with more automation and exchange functionalities that can be used for databases so that I don't have to necessarily use some external integration platform to connect to other databases.

For how long have I used the solution?

I have been using Notion for two to three years. I use the solution's online version without downloading its application.

What do I think about the stability of the solution?

I have noticed that the solution crashes, especially when I was testing a few things, because of which I had to do everything again. Stability-wise, I rate the solution a seven out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a nine to ten out of ten.

How are customer service and support?

I won't be able to comment on the solution's technical support since I can gather the information I want from social groups. The technical support is not really there at all.

How was the initial setup?

The initial setup of Notion is easy. The solution helps you with basic things, but you can also use the solution similar to how I use it to deal regularly with complex stuff.

The solution is deployed on the cloud.

What was our ROI?

I have experienced a return on investment with Notion since it helped my productivity go through the roof.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing can seem steep, especially when you work with a lot of people. If you are working on your own or for another business, the solution's price won't affect you much.

What other advice do I have?

Notion shared an update for the database, which allows you to share your database the same way you can do it on monday.com, making it one of the fantastic additions.

I would tell those planning to use the solution that they need not get scared or overwhelmed with what they see online since everybody started with the solution somewhere.

I rate the overall solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Gaurab Patra - PeerSpot reviewer
Co Founder at a tech consulting company with 11-50 employees
Real User
Top 5Leaderboard
Jun 16, 2024
Offers the ability to customize Notion according to how I prefer my information flow to look
Pros and Cons
  • "Notion has a lot of integrations."
  • "There are a lot of things, but one thing that is absolutely necessary is the mobile application."

What is our primary use case?

Primarily, two things: one is arranging my day-to-day to-do lists or activities, and secondly for note-taking.

How has it helped my organization?

Notion has improved or could improve our team's productivity. Because of its flexibility, we arrange A LOT OF things in Notion, starting from engineering maintenance, to-do lists, team allocation, and financial planning—a lot of activities happen in a single centralized repository. I think that's a major value addition to my team.

Notion has a lot of integrations. We use two or three, like the Notion with Slack integration and the Notion with GitHub integration. We adapt our working process according to the features provided.

What is most valuable?

I like mostly the flexibility. I can customize Notion according to how I prefer my information flow to look. The flexibility is the best thing that I like about Notion.

What needs improvement?

There are a lot of things, but one thing that is absolutely necessary is the mobile application. They need to work on the mobile application quite a lot because the experience and speed on the web version are nowhere near that of the mobile app.

For how long have I used the solution?

I have been using it for two years. 

What do I think about the stability of the solution?

From the stability point of view, I'll rate it at seven out of ten.

So, there is some downtime, primarily because many of my team members are mobile and cannot fully utilize the mobile application.

What do I think about the scalability of the solution?

There are around 20 end users using it. I would rate the scalability a nine out of ten. It is pretty scalable. 

How are customer service and support?

We contacted them a couple of times. The mobile application issue is a known issue. They are working on it, but it may take a few months to fix.

They are very responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I also use Asana for project management. I have explored Atlassian. We work with a lot of client projects, and different customers have their requirements. So we want their internal project management tool to be utilized by our consultants while consulting to those customers. We have explored a few other project management tools like Atlassian and ClickUp.

I generally prefer using Notion because of the flexibility. Though my team uses Asana, so I still need to at least oversee or monitor it. These are the primary project management or productivity tools that we use.

How was the initial setup?

It is not very smooth. There are still some friction points, but things can be worked around. If you are a technical person, Notion setup is very easy. 

If you are a non-technical person, you might face some challenges.

What's my experience with pricing, setup cost, and licensing?

Notion has priced very aggressively. It's pretty affordable.

Which other solutions did I evaluate?

I still prefer Notion because it's a superset of Asana. It is not as feature-rich as Asana, but it offers a lot of additional flexibility and features that outweigh the shortcomings.

What other advice do I have?

Overall, I would rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Stefan Boeykens - PeerSpot reviewer
Sr. BIM Manager at a construction company with 11-50 employees
Real User
Sep 28, 2023
Stable product with a valuable combination of structured text and databases
Pros and Cons
  • "The initial setup is easy."
  • "It is complicated to connect Notion with external systems."

What is our primary use case?

We use the application as a knowledge database to capture notes on different subjects.

What is most valuable?

The application's most valuable feature is the combination of structured text and databases.

What needs improvement?

It is complicated to connect Notion with external systems. We have to transfer the data or convert files into compatible formats for generating final reports. 

They should include a feature for queries within text documents, including snippets of databases and formulas.

For how long have I used the solution?

We have been using Notion for two years now.

What do I think about the stability of the solution?

It is a stable product. However, it works slowly for reloading large databases.

Which solution did I use previously and why did I switch?

I use EverNote and OneNote. Both platforms don't have a concept of structured databases similar to Notion.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

The product's pricing depends on the usage plans. Currently, they offer a free plan for individual users with some limitations. I also have access to its educational plan, which is a bit more expensive. There are different plans with free versions. Further, we can subscribe to the paid versions depending on the use cases.

What other advice do I have?

There are plenty of products like Notion. For individual users, I recommend it because of the accessibility of the features. At the same time, I advise large organizations to compare a few different systems before making a purchase decision.

I rate Notion a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sherifah Ojewale - PeerSpot reviewer
Notion Specialist at a manufacturing company with 1-10 employees
Real User
Sep 15, 2023
Has an easy initial setup process and good technical support services
Pros and Cons
  • "The product is easy to use and has good responsiveness."
  • "The product is easy to use and has good responsiveness."
  • "There could be an automation feature included in the product."
  • "There could be an automation feature included in the product."

What is our primary use case?

We use Notion to track work activities and organize them.

What is most valuable?

The product is easy to use and has good responsiveness.

What needs improvement?

There could be an automation feature included in the product.

For how long have I used the solution?

We have been using Notion for nine months.

What do I think about the stability of the solution?

I rate the product's stability a six out of ten.

What do I think about the scalability of the solution?

I rate the product's scalability a nine out of ten.

How are customer service and support?

The technical support services are good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy as it is a responsive tool and can handle different workloads.

What was our ROI?

The product is a good investment.

What's my experience with pricing, setup cost, and licensing?

The product has good pricing.

What other advice do I have?

I advise others to appear for an examination to gain a certificate from Notion. I rate it an eight out of ten. It is a useful product and can be integrated with other apps.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Fangzhou Lin - PeerSpot reviewer
Strategy Intern at a tech services company with 201-500 employees
Real User
Sep 14, 2023
Scalable platform with a good feature for building databases
Pros and Cons
  • "The product has a valuable feature for databases. It has a table and a calendar view and saves various documents in the system."
  • "Notion's UI needs improvement."

What is our primary use case?

I use Notion for taking notes and building a database for the record. It helps me collaborate with others to build CRM, marketing documents, or HRM systems for my small business.

What is most valuable?

The product has a valuable feature for databases. It has a table and a calendar view and saves various documents in the system.

What needs improvement?

Notion's UI needs improvement.

For how long have I used the solution?

I have been using Notion for approximately two years.

What do I think about the stability of the solution?

I rate the product's stability a seven or eight.

What do I think about the scalability of the solution?

It is a highly scalable application. I rate its scalability a nine or ten.

How are customer service and support?

I haven't approached Notion's technical support team. However, they emailed me about new feature development, such as recently added AI functionality.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used Obsidian before.

How was the initial setup?

The initial setup is complex. It takes a lot of time to learn. I rate the process a four or five out of ten. It requires three days to two weeks to complete, depending upon specific requirements.

What about the implementation team?

I implemented the product myself.

What's my experience with pricing, setup cost, and licensing?

I rate the product's pricing a three out of ten. We only need to pay for it if we use it in the workspace.

Which other solutions did I evaluate?

I evaluated OneNote. It is difficult to use and requires a feature for building databases.

What other advice do I have?

I rate Notion an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Notion Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Notion Report and get advice and tips from experienced pros sharing their opinions.