Proofpoint Email Protection Reviews

The solution is primarily used for email protection. However, it is not as good as EDR. It is good at handling privacy.

It's helped us when one of our senior managers got a fake email about getting a payment. The solution automatically flagged and notified us. 

It's great for email protection.

It's very good at identifying threats.

There is useful sandboxing available.

The pricing is very reasonable. This is an affordable product.

Technical support is very good. 

Sometimes it detects false positives. 

We'd like the sandbox to integrate with the on-prem device. 

It needs to identify the paths and signatures. We'd like advanced machine learning for detection. 

We'd like the have more lunch and learns to get more out of the solution. 

I've used the solution for around two years. 

I'd rate the stability five or six out of ten. It's okay. It's not perfect.

I'd rate the scalability around six or seven out of ten. It's decent. 

We have around 100 people using it. 

Technical support is quite good. We are happy with the level of support we receive. 

It was quite easy to set up. 

We have about four people able to deploy and maintain the product. 

I have witnessed an ROI after using it. 

The pricing is reasonable. I'd rate the pricing one out of ten in terms of affordability. It is not expensive at all. 

I've been using the latest version of the solution. 

If you understand email technicalities like email authentication, you will have an easy time with the solution. I'd rate the solution seven out of ten. 

I use the solution to protect email. It's primarily used for security purposes. 

The solution has improved the productivity of the users. It works in the background protecting us.

The protection has been fair so far. We haven't had any issues. 

It's easy to set up. The deployment is also fast. 

The solution has been stable.

The solution scales well. 

So far, the protection on offer is okay. There are no improvements needed at this time. 

The solution could lower its price. 

I've been using the solution for quite a long time at this point. I'm not sure how long it has been 

We have not had any stability issues. There are no bugs or glitches. It is reliable. 

It is scalable. It's easy to expand. We have about ten people using it in our environment. 

The initial setup is straightforward. It is not overly complex at all.

The deployment itself is very quick. It doesn't take long to set up. You only need one person to set up the solution. 

The solution could be cheaper. The pricing is transparent. There are no extra costs. 

I am a customer and end user. 

I'm not sure which version I'm using. 

I'd rate the solution seven out of ten. It's okay. 

The solution protects our mailboxes from phishing and scanning.

The solution is very user-friendly.

The flexibility of the solution can be improved. We have a history of a white labeling project that we completed with one of the largest worldwide telecom companies. We encountered a major issue with some blending cases, as it was almost impossible to meet the blending of colors or requirements expected by our customers within the white labeling project. This is not only a technical issue, but from a marketing perspective, it is also very important. A white hyperlink means that we have prepared a dedicated infrastructure specifically labeled. All parts of our service had to be labeled with a very specific brand, and it was very challenging to make it all happen.

I have been using the solution for a few years.

The solution is stable.

For customers unfamiliar with DNS settings, we created very specific instructions with informative graphics to make the process less complicated. If we had no knowledge, it could have been difficult, so we created several infographics to show the steps that needed to be taken, and it worked.

The time to deploy depends on if we have a dedicated person or team working on the deployment or if we have to pull someone off another job.

The implementation is completed in-house.

We have a very specific licensing setup for all the vendors we use for our infrastructure. The end customer is buying our solution, which can be for monthly or annual usage depending on our payment and business model. If someone is trying to test the imaging, the shortest period for testing is a free trial of either fourteen days or seven days or a paid period of one month. The customer does not need to worry about any licensing with Proofpoint, as this is included with our solution.

I give the solution an eight out of ten.

We have almost 1000 people using the solution.

I recommend the solution to others.

We use it for our email flow. We use it for our daily operations. For example, it helps in dropping spam and phishing emails.

There is room for improvement. One aspect that could be enhanced is finding a better way to follow outgoing mail. This would be particularly useful in situations where customers or suppliers claim they did not receive our messages.

We have been using this solution for seven years. We are also using a Proofpoint protection server and Proofpoint Threat Response.

I would rate the scalability a nine out of ten. We have about a thousand people using it.

The customer service and support team is okay.

Positive

It was easy to set up. I would rate my experience with the initial setup a nine out of ten. The deployment took half a day. 

We worked on the deployment process together with our provider.

Overall, I would rate the solution a nine out of ten. We are really satisfied with the solution. 

Proofpoint Email Protection is used for email security.

The most valuable features of Proofpoint Email Protection are the performance from being on the cloud.

Proofpoint Email Protection could improve by reducing the price.

I have been using Proofpoint Email Protection for less than one year.

Proofpoint Email Protection is stable.

Proofpoint Email Protection is scalable because it is on the cloud.

The initial setup of Proofpoint Email Protection is simple.

The licensing cost of Proofpoint Email Protection is a lot higher than other solutions, such as Barracuda.

I would recommend this solution to others.

I rate Proofpoint Email Protection a seven out of ten.

Proofpoint Email Protection is used as an email security platform to detect all kinds of malware, viruses, and unethical acts being done through email solicitations.

We've been dealing with Proofpoint Email Protection for at least three years. We've been providing the support for it and deploying it across different countries within the group.

Proofpoint Email Protection is stable enough, and it has a good image within the group. It's doing its job.

The initial setup for Proofpoint Email Protection is not too complicated. I won't classify it as complicated or complex, though it does require a certain level of technical skills to manage and run the platform, which is also required on similar platforms.

My clients pay for an annual subscription of Proofpoint Email Protection. Every client always finds it expensive, but I don't know how much they're paying for it. The price for the license could still be cheaper, in general.

I provide products to clients. I have clients who use a product for email protection that I provided: Proofpoint Email Protection. They use it in their corporate offices.

At this point in time, there's nothing that needs to be changed or improved in the tool. We have regular updates for Proofpoint Email Protection, so there's no specific need to change anything.

I have two to three clients using the tool, but globally, within our group, I don't have information on the total number of clients using Proofpoint Email Protection.

My company provides L3 support, and we reach out to Proofpoint for typical, vendor-type support, L4 support via a ticketing system.

I'm rating Proofpoint Email Protection eight out of ten.

Proofpoint Email Protection is used to protect your entire email.

Proofpoint Email Protection has improved the organization by reducing spam emails.

Proofpoint Email Protection could improve the Mail Trace feature and make navigation easier.

I have used Proofpoint Email Protection within the last 12 months.

The stability of Proofpoint Email Protection is very good.

I have not had an issue with the scalability of Proofpoint Email Protection.

We have had projects with 5,000 users and some with 50 users using Proofpoint Email Protection. We are using this solution extensively and we plan to increase our usage of the solution.

The support from Proofpoint Email Protection is very good. 

I would rate the support from Proofpoint Email Protection a four out of five.

We previously used Proofpoint Email Protection on-premise to Proofpoint Email Protection on the cloud.

Proofpoint Email Protection's initial installation is straightforward. It took us less than a day to complete the implementation.

The solution charges per user per month to use it. There are not any additional fees in addition to the standard living fees.

We did evaluate other options before we choose Proofpoint Email Protection.

Proofpoint Email Protection is a very robust solution. I would advise others to read the manual before use.

I rate Proofpoint Email Protection an eight out of ten.

It does have some issues, but it's very good.

Our primary use case is the encryption tooling of email security. Emails sent externally are automatically encrypted as is all the information included. There are some DLP related options available in Proofpoint, which we enabled with the help of classifying the emails, like internal, external, private, public, sharing. That's our main use. We are customers of Proofpoint.

The value for us is that we now have much better control over emails, especially those sent via Office 365 on the cloud. We've configured it so that all emails go to Proofpoint and are quarantined or encrypted. I believe the quarantine email function is very rare to find in other solutions. It's a powerful tool and I believe cost effective.

Integration for reporting needs to be improved, it's a little complex. Right now we have integrated with Power BI to get logs and information from Proofpoint. That has to be improved with the API and there are also latency issues which need to be simplified and improved. Those are the areas I've observed that need improvement. 

The solution is hosted by Proofpoint on Amazon AWS, with some on servers on-prem. We've done the load balancing and I believe it's pretty strong now. We haven't experienced any issues. 

Scalability is good, we have around 100,000 employees. For now, we have implemented two data centers. It covers 60% of traffic. We're moving ahead so that by the end of the year we'll have 100% implementation. 

Technical support is relatively good although the solutions and ticketing system requires a lot of improvement.

We were previously using Symantec but switched to Proofpoint because Symantec didn't offer the email quarantine function. Cost was another issue with Symantec being a more expensive solution. But the main reason we switched was because we were looking for more control over the cloud email, especially with the sensitive information we have. 

The initial setup was a mixed experience. Nothing is simple nowadays and we were dealing with both cloud and on-prem, dividing the load blancing. As a result, it's taken almost six months to get full implementation. We were testing for a lot of that time. We initially implemented only in the cloud. And later on we integrated it with the reporting applications, and lastly we implemented on-prem. We are a team of seven, and implemented ourselves. I did a lot of demos and trainings which helped us a lot when it came to deploying ourselves.
We now have around 10 staff who have access to the administration portal; the project manager, a couple from the messaging team, architects, and security engineers. 

We evaluated Forcepoint and McAfee but both dropped out in the middle stage and we moved on to testing with Proofpoint. Both solutions had an easy environment, with an easy to configure and straightforward dashboard. However, when it came to security controls, including inscription and quarantine options, those things were more available in Proofpoint. 

We've observed that we have almost 99.9% control over our emails now in an easy to configure and easy to implement solution. It's simple and easy for the administration as well. We're looking forward to any upgrades or updates they provide. I recommend this solution if it suits your needs and requirements. If you have concerns about data floating in emails, it's a good solution. If that's not an issue then you can choose something else.

I rate the solution nine out of 10.