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reviewer2322027 - PeerSpot reviewer
Senior Information Security Engineer at a energy/utilities company with 201-500 employees
Real User
Dec 28, 2023
Blocks malicious emails containing viruses and malware
Pros and Cons
  • "The solution blocks malicious emails containing viruses and malware and reduces them out of spam."
  • "The email DLP portion could be a bit easier."

What is our primary use case?

We use the solution to filter out spam from our end users, block malicious attacks, and add banners to the emails if they're from suspicious senders. 

If there's a suspicious link, we'll have a URL to open it in a browser.

How has it helped my organization?

The solution has lowered the amount of spam to our end users. There is a quarantine inbox. Users can go into their quarantine inbox and release emails for them if they are legitimate, but they get blocked. It reduces false positives too.

What is most valuable?

The solution blocks malicious emails containing viruses and malware and reduces them out of spam.

What needs improvement?

The email DLP portion could be a bit easier.

Buyer's Guide
Proofpoint Email Protection
March 2026
Learn what your peers think about Proofpoint Email Protection. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
886,664 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Proofpoint Email Protection for nine months.

What do I think about the stability of the solution?

The product is stable.

I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?

There are no scalability issues.

I rate the solution’s scalability a ten out of ten.

Which solution did I use previously and why did I switch?

We used our built-in Microsoft Gateway since we used Microsoft Outlook for email. We switched to Proofpoint because more spam emails were getting than we wanted. We're trying to find a better way to stop spam, and Microsoft wasn't getting it done how we wanted it.

How was the initial setup?

The initial setup is straightforward. We had a Proofpoint support guy who did it for us. It would have been really difficult if I tried to do it on my own. Since they did every step with us, it was much easier.

What was our ROI?

The solution is worth the price. We have noticed that fewer spam emails are getting into our users' inboxes. We have seen a reduction in spam emails.

Which other solutions did I evaluate?

We were evaluating Mimecast before.

What other advice do I have?

Proofpoint is a solid product.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Michael Maertzdorf - PeerSpot reviewer
IT System Administrator at Data 4 Information Technology B.V.
Real User
Jul 19, 2023
A stable solution that can be used for email filtering and protection from spam and phishing
Pros and Cons
  • "URL scanning and online relay service are the most valuable features of Proofpoint Email Protection."
  • "Integration and filtering out who you want and don't want to have integrated ID could be improved."

What is our primary use case?

We use Proofpoint Email Protection mostly for email filtering, spam, and phishing.

What is most valuable?

URL scanning and online relay service are the most valuable features of Proofpoint Email Protection.

What needs improvement?

Integration and filtering out who you want and don't want to have integrated ID could be improved. Sometimes it takes longer for an email sent through Proofpoint Email Protection to reach the client.

For how long have I used the solution?

I have been using Proofpoint Email Protection for five years.

What do I think about the stability of the solution?

Proofpoint Email Protection has no stability issues.

What do I think about the scalability of the solution?

Proofpoint Email Protection is easy to scale. Around 50 users are using the solution in our organization.

How was the initial setup?

The solution’s initial setup is pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

Proofpoint Email Protection has comparable pricing. The solution has a monthly license. Suppose Proofpoint Email Protection can have 50 users, but you have only 30 current employees; then you only pay for those that are active.

What other advice do I have?

We are using the latest version of Proofpoint Email Protection. Depending on the number of users, one or two people are required for the maintenance of Proofpoint Email Protection.

I would recommend others to compare Proofpoint Email Protection with other tools before choosing it.

Overall, I rate Proofpoint Email Protection an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Proofpoint Email Protection
March 2026
Learn what your peers think about Proofpoint Email Protection. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
886,664 professionals have used our research since 2012.
Suhel Khan - PeerSpot reviewer
Senior Consultant (SIEM Admin) at IBM
Real User
Mar 23, 2023
Good at identifying threats, helpful sandboxing capabilities, and useful support
Pros and Cons
  • "It's very good at identifying threats."
  • "Sometimes it detects false positives."

What is our primary use case?

The solution is primarily used for email protection. However, it is not as good as EDR. It is good at handling privacy.

How has it helped my organization?

It's helped us when one of our senior managers got a fake email about getting a payment. The solution automatically flagged and notified us. 

What is most valuable?

It's great for email protection.

It's very good at identifying threats.

There is useful sandboxing available.

The pricing is very reasonable. This is an affordable product.

Technical support is very good. 

What needs improvement?

Sometimes it detects false positives. 

We'd like the sandbox to integrate with the on-prem device. 

It needs to identify the paths and signatures. We'd like advanced machine learning for detection. 

We'd like the have more lunch and learns to get more out of the solution. 

For how long have I used the solution?

I've used the solution for around two years. 

What do I think about the stability of the solution?

I'd rate the stability five or six out of ten. It's okay. It's not perfect.

What do I think about the scalability of the solution?

I'd rate the scalability around six or seven out of ten. It's decent. 

We have around 100 people using it. 

How are customer service and support?

Technical support is quite good. We are happy with the level of support we receive. 

How would you rate customer service and support?

Positive

How was the initial setup?

It was quite easy to set up. 

We have about four people able to deploy and maintain the product. 

What was our ROI?

I have witnessed an ROI after using it. 

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. I'd rate the pricing one out of ten in terms of affordability. It is not expensive at all. 

What other advice do I have?

I've been using the latest version of the solution. 

If you understand email technicalities like email authentication, you will have an easy time with the solution. I'd rate the solution seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Melvin Ong - PeerSpot reviewer
Country Manager at PT Symcaw Solutions Indonesia
Real User
Top 5Leaderboard
Feb 26, 2023
Easy to set up with good protection but could be cheaper
Pros and Cons
  • "The solution scales well."
  • "The solution could lower its price."

What is our primary use case?

I use the solution to protect email. It's primarily used for security purposes. 

How has it helped my organization?

The solution has improved the productivity of the users. It works in the background protecting us.

What is most valuable?

The protection has been fair so far. We haven't had any issues. 

It's easy to set up. The deployment is also fast. 

The solution has been stable.

The solution scales well. 

What needs improvement?

So far, the protection on offer is okay. There are no improvements needed at this time. 

The solution could lower its price. 

For how long have I used the solution?

I've been using the solution for quite a long time at this point. I'm not sure how long it has been 

What do I think about the stability of the solution?

We have not had any stability issues. There are no bugs or glitches. It is reliable. 

What do I think about the scalability of the solution?

It is scalable. It's easy to expand. We have about ten people using it in our environment. 

How was the initial setup?

The initial setup is straightforward. It is not overly complex at all.

The deployment itself is very quick. It doesn't take long to set up. You only need one person to set up the solution. 

What's my experience with pricing, setup cost, and licensing?

The solution could be cheaper. The pricing is transparent. There are no extra costs. 

What other advice do I have?

I am a customer and end user. 

I'm not sure which version I'm using. 

I'd rate the solution seven out of ten. It's okay. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Agnieszka Gabrysiak - PeerSpot reviewer
Marketing Manager at Veronym
Real User
Feb 25, 2023
User-friendly and stable
Pros and Cons
  • "The solution is very user-friendly."
  • "The flexibility of the solution can be improved."

What is our primary use case?

The solution protects our mailboxes from phishing and scanning.

What is most valuable?

The solution is very user-friendly.

What needs improvement?

The flexibility of the solution can be improved. We have a history of a white labeling project that we completed with one of the largest worldwide telecom companies. We encountered a major issue with some blending cases, as it was almost impossible to meet the blending of colors or requirements expected by our customers within the white labeling project. This is not only a technical issue, but from a marketing perspective, it is also very important. A white hyperlink means that we have prepared a dedicated infrastructure specifically labeled. All parts of our service had to be labeled with a very specific brand, and it was very challenging to make it all happen.

For how long have I used the solution?

I have been using the solution for a few years.

What do I think about the stability of the solution?

The solution is stable.

How was the initial setup?

For customers unfamiliar with DNS settings, we created very specific instructions with informative graphics to make the process less complicated. If we had no knowledge, it could have been difficult, so we created several infographics to show the steps that needed to be taken, and it worked.

The time to deploy depends on if we have a dedicated person or team working on the deployment or if we have to pull someone off another job.

What about the implementation team?

The implementation is completed in-house.

What's my experience with pricing, setup cost, and licensing?

We have a very specific licensing setup for all the vendors we use for our infrastructure. The end customer is buying our solution, which can be for monthly or annual usage depending on our payment and business model. If someone is trying to test the imaging, the shortest period for testing is a free trial of either fourteen days or seven days or a paid period of one month. The customer does not need to worry about any licensing with Proofpoint, as this is included with our solution.

What other advice do I have?

I give the solution an eight out of ten.

We have almost 1000 people using the solution.

I recommend the solution to others.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Gerald Ashokan - PeerSpot reviewer
Global Account Executive at Tata Consultancy
Real User
May 3, 2022
Stable platform that detects malware, viruses, and other email scams and the setup is not too complicated
Pros and Cons
  • "Proofpoint Email Protection is stable enough and does its job of virus, malware, and email scam detection. Setting it up is not too complicated."
  • "At this point in time, there's nothing that needs to be changed or improved in the tool."
  • "Pricing for the platform could still be cheaper."
  • "Every client always finds it expensive, but I don't know how much they're paying for it."

What is our primary use case?

Proofpoint Email Protection is used as an email security platform to detect all kinds of malware, viruses, and unethical acts being done through email solicitations.

For how long have I used the solution?

We've been dealing with Proofpoint Email Protection for at least three years. We've been providing the support for it and deploying it across different countries within the group.

What do I think about the stability of the solution?

Proofpoint Email Protection is stable enough, and it has a good image within the group. It's doing its job.

How was the initial setup?

The initial setup for Proofpoint Email Protection is not too complicated. I won't classify it as complicated or complex, though it does require a certain level of technical skills to manage and run the platform, which is also required on similar platforms.

What's my experience with pricing, setup cost, and licensing?

My clients pay for an annual subscription of Proofpoint Email Protection. Every client always finds it expensive, but I don't know how much they're paying for it. The price for the license could still be cheaper, in general.

What other advice do I have?

I provide products to clients. I have clients who use a product for email protection that I provided: Proofpoint Email Protection. They use it in their corporate offices.

At this point in time, there's nothing that needs to be changed or improved in the tool. We have regular updates for Proofpoint Email Protection, so there's no specific need to change anything.

I have two to three clients using the tool, but globally, within our group, I don't have information on the total number of clients using Proofpoint Email Protection.

My company provides L3 support, and we reach out to Proofpoint for typical, vendor-type support, L4 support via a ticketing system.

I'm rating Proofpoint Email Protection eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Anita Brüggemann - PeerSpot reviewer
System Administrator at emco Bautechnik GmbH
Real User
Top 10
Jun 12, 2023
Easy to set-up and effectively drops spam and phishing emails
Pros and Cons
  • "It was easy to set up."

    What is our primary use case?

    We use it for our email flow. We use it for our daily operations. For example, it helps in dropping spam and phishing emails.

    What needs improvement?

    There is room for improvement. One aspect that could be enhanced is finding a better way to follow outgoing mail. This would be particularly useful in situations where customers or suppliers claim they did not receive our messages.

    For how long have I used the solution?

    We have been using this solution for seven years. We are also using a Proofpoint protection server and Proofpoint Threat Response.

    What do I think about the scalability of the solution?

    I would rate the scalability a nine out of ten. We have about a thousand people using it.

    How are customer service and support?

    The customer service and support team is okay.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    It was easy to set up. I would rate my experience with the initial setup a nine out of ten. The deployment took half a day. 

    What about the implementation team?

    We worked on the deployment process together with our provider.

    What other advice do I have?

    Overall, I would rate the solution a nine out of ten. We are really satisfied with the solution. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Anuraj Nair - PeerSpot reviewer
    Presales Engineer at SNSIN
    Reseller
    Top 5Leaderboard
    Jul 12, 2022
    Scalable, performs well, but expensive
    Pros and Cons
    • "The most valuable features of Proofpoint Email Protection are the performance from being on the cloud."
    • "The most valuable features of Proofpoint Email Protection are the performance from being on the cloud."
    • "Proofpoint Email Protection could improve by reducing the price."
    • "The licensing cost of Proofpoint Email Protection is a lot higher than other solutions, such as Barracuda."

    What is our primary use case?

    Proofpoint Email Protection is used for email security.

    What is most valuable?

    The most valuable features of Proofpoint Email Protection are the performance from being on the cloud.

    What needs improvement?

    Proofpoint Email Protection could improve by reducing the price.

    For how long have I used the solution?

    I have been using Proofpoint Email Protection for less than one year.

    What do I think about the stability of the solution?

    Proofpoint Email Protection is stable.

    What do I think about the scalability of the solution?

    Proofpoint Email Protection is scalable because it is on the cloud.

    How was the initial setup?

    The initial setup of Proofpoint Email Protection is simple.

    What's my experience with pricing, setup cost, and licensing?

    The licensing cost of Proofpoint Email Protection is a lot higher than other solutions, such as Barracuda.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Proofpoint Email Protection a seven out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
    PeerSpot user
    Buyer's Guide
    Download our free Proofpoint Email Protection Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2026
    Buyer's Guide
    Download our free Proofpoint Email Protection Report and get advice and tips from experienced pros sharing their opinions.