Ruckus Wireless Reviews

We have an enterprise wireless solution with multiple vendor access points deployed across buildings and have implemented 802.1x authentication with dynamic VLANs. We have more than 100 Ruckus devices with Wpa2 enterprise authentication mode, and requests are getting authenticated from our NPS server.

Our classrooms are equipped with 4*4 Mimo Wi-Fi 6 technology-based Ruckus access points that will handle more than 80 high bandwidth clients at the same time. Moreover, our meeting rooms are also equipped with 2*2 Mimo models that easily handle high bandwidth applications.

We have been migrating from Fortinet access points to Ruckus Wireless over a period of 5 years. We could experience good coverage and have increased the overall Wi-Fi quality in our organization to a large extent. We were able to provide stable bandwidth for students even at peak hours, so overall, students could learn even from hostels with uninterrupted Wi-Fi. 

The reliability and stability issues of Fortinet have been considerably reduced after implementing Ruckus to hostels to a large extent. Overall, internet bandwidth utilization has also been utilized effectively after the Ruckus implementation.

Ruckus has two important features that proved to be very useful to us 0 Channelfly and background scanning. Channelfly was proven effective in areas where changes in Wi-Fi usage are at the least. It builds a a great utilization matrix and uses channel efficiently to manage bulk users and in highly dense Wi-Fi environments. 

Also it has a quality rogue AP detection and exact real-time logs of intrusions. 

Also configurations are highly customizable and we could tune easily to suit our Wi-Fi requirements. New Wi-Fi 6 models proved to be highly effective in our highly dense environment also.

Ruckus should have an option to migrate existing licenses from an old controller to a new purchase; presently, this is not possible. Also, the rates are a bit higher compared to its nearest competitors - like Cisco and Aruba.

The New Ruckus VM controller has an increased set of options, yet all options are scattered and is a bit complicated for even users who handle earlier hardware versions.

It would have been great if Ruckus Wireless had the standalone version which they had before. Presently, it can be used only in controller-based or cloud environments.

We have been a legacy user of Ruckus wireless for the past nine years with models from the old Ruckus 2942 to the latest model Ruckus 650 in our environment.

Extremely stable Wi-Fi coverage is ensured with Ruckus Wireless.

It is highly scalable and can be done in virtual machine environments with scalable resources.

It was pretty good customer service and support from the Ruckus team. RMA devices were shipped promptly without any delay.

We previously used Fortinet as well as Ubiquiti access points and were literally struggling to keep our Wi-Fi stable until and unless we got Ruckus into our environment. 

We were forced to switch to Ruckus for better performance at peak times and also due to its increased penetrative power through hard walls.

It was pretty straightforward; we got nice support from the Ruckus TAC team.

We have an in-house experienced networking team for all configurations.

We could really utilize our bandwidth effectively after our Ruckus implementation. We could handle the yearly bandwidth cost and server access expenses when stable Wi-Fi access is being provided to end users.

Pricing and licensing are a concern for average enterprises as Ruckus is overpriced when compared to Aruba and Cisco. Also, it is better to go with a new controller license rather than adding to an old one since, over a period of time, most of the new devices will be supporting only the latest controllers.  

We looked into Aruba and Cisco. However, Ruckus has the upper hand in terms of advanced Wi-Fi features. It has got a highly customizable controller to meet our flexible Wi-Fi requirements.

Currently, Ruckus is the best in this arena, and I would highly recommend having this solution on your premises to get superb and stable Wi-Fi infrastructure.

I use the solution in my company's warehouse and office. The product is useful as a wireless tool to deal with the pickup trucks in the warehouse and also for the end users who are seated in the office premises.

The solution's most valuable features are that it is easy to set up and works flawlessly without a problem, as expected.

The product is stable, which is why my company does not want any extra features, as it already provides everything that we want.

In my company, we still has to do some manual calculations on where we should set the access points, which is a time-consuming process as there were no automatic setup functions provided by the tool. The aforementioned area can be considered for improvement in the product.

I have been using Ruckus Wireless for three or four years. I am an end-user of the tool.

Stability-wise, I rate the solution a ten out of ten.

It is a scalable solution. Scalability-wise, I rate the solution an eight out of ten.

Around 30 to 40 people in my company use the product.

My company has previous experience with Cisco. My company switched to Ruckus Wireless because it was price-friendly and easier to use compared to Cisco.

I rate the product's initial setup phase a ten on a scale of one to ten, where one means it was difficult and ten means it was easy.

The solution is deployed on a private cloud since the controller is in the cloud and our access control is on an on-premises model. The tool's management is cloud-based.

The solution can be deployed in a couple of days. The problem was to set up the access points in our company's warehouse as it took most of our company's time. Once the access points were up and running, the overall product would become functional in an hour or two.

The product is critical for our business since, without it, we cannot work.

I rate the product price as six to seven on a scale of one to ten, where one is a low price, and ten is a high price.

Ruckus Wireless' BeamFlex technology has been very good, and my company has not faced any issues with connectivity as it works fine currently.

I recommend the product to others who plan to use it, considering that it is a tool that is easy to use and easy to set up. I think the tool's price is okay compared to other vendors.

I rate the tool a ten out of ten.

Ruckus Wireless is an easy-to-manage solution.

We didn't face any issues with the solution's stability and performance, and we had no downtimes.

We can add the hardware and licenses to scale the solution.

The installation of Ruckus Wireless was quite fast, taking a few months, depending on the project.

Ruckus Wireless is a cheaper solution than Cisco.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten.

Ruckus Wireless is an easy to manage solution. I would recommend the solution to other users.

Overall, I rate the solution a seven out of ten.

The most valuable feature of Ruckus Wireless is the Beamforming feature. The solution's BeamFlex technology provides good connectivity. There are various models that can be used for high-density environments. If you select a product good for high-density environments, it can scale up to 400 to 500 users. If you have a controller for Ruckus Wireless, it is better for manageability.

The solution's pricing could be cheaper.

I have been using Ruckus Wireless for eight to ten years.

Ruckus Wireless is a very stable product. The device's connectivity will also be stable if your power is stable.

You can scale the solution up to your controller capability. Ruckus Wireless has a license-based controller, and you can scale up to several devices based on the license you get. More than 250 users are using the solution in our organization. The solution's scalability depends on how you engineer your area.

The solution's technical support is good. The technical support team helps replace faulty devices. The solution's service engineers are technically sound and good.

I am also using Tanium, which is also a very good product. I chose to use Ruckus Wireless because I wanted to separate my production environment from the office environment so that nobody could disturb the production environment.

It is easy to deploy the solution by referring to the document.

I deployed the solution by myself and used my colleague's help for the physical installation. The solution's deployment is easy. I first cleared the controller side and then configured the access point.

Ruckus Wireless is an expensive solution. Ruckus Wireless has a one-time licensing, and you have to renew the controller license. If you want more technical support, you also have to take license support for access points.

Managing Ruckus Wireless is very easy. I get the access list for my device, and my selected device users can only connect with my Wi-Fi network. If you have the budget, you should choose Ruckus Wireless.

If we have a support license, the device will be replaced if there is a hardware failure. That is the main thing for any technical person because nobody can start his own network if the hardware fails.

Overall, I rate the solution a nine out of ten.

I have a software company, so I use the Ruckus Access Point API solution.

This solution has a very good user-to-speed ratio. Even when the number of users increases to almost forty, the speed doesn't drop. It manages the traffic in a very smooth way. 

Reliability is a key feature. I haven't had a single complaint in four years, which is impressive. It handles increased loads effectively and has a very good range. These are the three points that highlight the product's value. 

I haven't had a single complaint in the last four years, which shows its reliability. If there were complaints, I wouldn't still be using it.

The price is one area for improvement, as it is an expensive solution. However, it is worth it. In the new models, they have improved features significantly, especially regarding more security layers and enhanced traffic handling capability. These are the areas where improvement is needed.

I have been using it for almost four years.

I do experience scalability issues.

I have no issues currently. The service is good, and I hope to continue receiving the same quality of service.

Neutral

I am using this as the only solution.

I was using TP-Link, however, as the number of users increased, TP-Link was not a reliable solution, so I switched to Ruckus.

If customers want a high-end product that is very reliable, very secure, and low on maintenance costs, they should choose Ruckus. 

The product is great, with a rating of eight out of ten.

The tool is expensive.

I have been using Ruckus Wireless for three years.

The solution is stable but have some issues. I rate it five out of ten on stability.

100-150 users are using this solution.
I rate the solution’s scalability an eight out of ten.

Support sometimes provides delayed response.

Neutral

I have used Cisco and Aruba. We switched to Ruckus because it is cheaper than Cisco.

The initial setup is not easy and takes few days to complete. Professional teams find it difficult. I rate it two out of ten.

We use some integrators for the infrastructure enhancement.

The tool is very appropriate for high-density environments. We use it for outdoor areas and factories. It’s been useful for our dense environments.

Different WiFi routers are cheaper and cover areas quite well. They work in different environments. They have cellular connectivity.

Overall, I rate the solution an eight out of ten.

Our clients use Ruckus as a controller base in active-active mode or active-passive mode depending on their needs. We work primarily with universities that have over 30,000 users. 

Ruckus Wireless is reliable. The most valuable features are BeamFlex technology, Wi-Fi 6, and channel management.

I have been providing Ruckus for seven years.

I rate Ruckus six out of 10 for reliability.  Mostly, we face issues with this port.

I give Ruckus nine out of 10 for scalability.

I rate Ruckus support seven out of 10. We have experience in this field, so we don't need vendor support, but my customers say the support is excellent. 

Neutral

I rate Ruckus eight out of 10 for ease of setup. It depends on the size of the deployment, but we can deploy Ruckus for most clients in a day or two. It's straightforward,

I rate Ruckus Wireless seven out of 10. Some customers have issues with the price because it's more expensive than Ubiquiti, but they can accept the cost because it's reliable and has more features.

I rate Ruckus Wireless nine out of 10. I would recommend it.

What I like best about Ruckus Wireless is that it's a controller-based product, so it's easy to configure.

An area for improvement in Ruckus Wireless is automating its guest WiFi access function. Currently, the product requires token generation, so it would be better if there's a portal for the guest to log in and get the password rather than the IT team needing to give passwords to guests.

A minor area for improvement in Ruckus Wireless is its technical support.

I want a built-in RADIUS server on Ruckus Wireless in the next release, as that would add some value to the product.

My company has been using Ruckus Wireless for five years.

Regarding stability, I rate Ruckus Wireless as eight out of ten.

Ruckus Wireless is scalable. Every controller has a limit on the number of APs, and my company's controller can handle one thousand APs. Still, my company only uses two hundred APs, so Ruckus Wireless is a scalable product.

My rating for Ruckus Wireless technical support is eight out of ten. It has a small room for improvement.

Positive

My company purchased Aruba Wireless for a new location based on Gartner recommendations. My company also made a technical comparison and found that Aruba Wireless is the number one product in the world, which is why the company is leaning toward it versus Ruckus Wireless.

Ruckus Wireless has a simple initial setup.

An integrator deployed Ruckus Wireless for my company, but my company is responsible for maintaining the product.

Regarding pricing, Ruckus Wireless is a five out of ten. Though it's cheaper than Aruba Wireless, pricing for Ruckus Wireless, when you look at its functionality, could be more affordable.

My company has Ruckus Wireless switching and AP products.

In the company, about one thousand five hundred people use Ruckus Wireless.

Four network engineers maintain the product within the company.

Ruckus Wireless is a seven on a scale of one to ten.

I'm recommending the product to others.

My company is a Ruckus Wireless customer.

We are an integrator working primarily with government healthcare providers and clients in the education sector. We have multiple deployment modes, including on-premise, direct permission, and layer-to-layer. We have also cloud-based and virtual deployment.

Wireless is an essential technology these days. People use it on their phones or tablets. It works for many clients and numerous number of employees in different locations and in centralized board as well.

Since we became a Ruckus partner, we've managed to increase our sales, and it has helped us deliver better solutions for our clients. It's highly competitive with American and Chinese products, like Huawei and Aruba.

Ruckus features a centralized architecture solution with ultrasound technology, which helps us with communication and roaming.

The switching could be improved. The active component requires a data center. Cisco and HPE have a complete solution for data centers. Ruckus has a core solution, but the data center aspect needs to be improved.

I've been using Ruckus Wireless for five years.

Ruckus' stability is excellent. Aruba is good as well, but Ruckus is better in my opinion. We receive fewer calls and tickets. Their sales and warranty are superb. 

Ruckus Wireless is scalable. It's an IP-based process that's interoperable, so you can deploy it in any environment. 

We are a tech support provider for Ruckus. We take calls and open tickets. 

We were previously an Aruba partner, but we switched to Ruckus because it's better. We've been in business for 15 years, and we have used Cisco, HPE, Extreme, Juniper, and several other vendors in that time.

Ruckus provides us with tools that help us implement the solution. Also, our engineers are certified to do the design and implementation. We don't have a ready-made software design solution for it. It's all predeveloped from Ruckus. Most deployments are straightforward, but they can be complicated if a high level of integration is necessary. 

The time needed to deploy depends on the project and type of setup. For example, it takes about an hour to deploy the controller and AP, so it would take 100 person-hours for a project with 100 APs. The access point sometimes requires cabling, which takes time because you need technicians to do this. You may need one or two system engineers and one after-sales engineer. 

I can't give precise figures. Some partners or resellers get benefits from using these wireless in a hospitality setting. In our job, the ROI is clear.

It is affordable. We get special codes from the vendor, so we can compete with others in the market. There are no hidden costs. The pricing is transparent. 

I rate Ruckus Wireless nine out of 10.

My organization is a college, so we just want to make sure we have a reliable Wi-Fi connection for the students.

We are using the latest version of Ruckus. It is deployed on-premise.

Right now, there are over 2,000 people using this solution.

We were in a bad shape, especially with remote teaching and things like that, so now everything's all right because of the reliability of Ruckus.

The most valuable feature is that this solution is reliable.

We use this solution in a certain way, and it works very well. So, I don't expect it to do a lot more, but to do what it's doing probably better or faster. But it's not a problem with the features; it's more the operations.

I've been using this solution for the past 12 months.

The stability is fine. We haven't had any problems.

We haven't had any issues with the scalability.

Technical support is good. I would rate it a 4 out of 5. There's still some improvement that could be made.

We have also used Cisco. We switched because of many reasons, but staying with Cisco would have cost us almost double the price. So, we had to change. It's not a question of reliability because Cisco is reliable also. It's more a question of something that's not for corporations and more for education in our case.

Initial setup was pretty straightforward. On a scale of 1 to 5, I would rate it a 4.

Deployment took a week. We require less than 5% of our staff for maintenance of this solution to be hassle-free.

We used an integrator for deployment.

I would rate their pricing 3 out of 5.

There is no annual licensing cost.

I would rate this solution 9 out of 10. 

It's very good for our needs, but because it's a school, it maybe wouldn't be as good for a corporation or for other users. For our school, it's very reliable. We have peaks, but it's always well-managed. We don't have any problems.