Ruckus Wireless Reviews

We primarily use the solution for wireless access points. 

It has improved our organization compared to what we were using earlier. We have the ability for maximum users, greater connectivity to the bandwidth, what we can get across, and the overall power of the device has improved in terms of the number of connections and also the distance it covers. We get more device strength with Ruckus. 

Floor-to-floor and room-to-room movement are great. Everything is seamless.

The device offers good connectivity. We had a lot of issues with earlier access points, and now we are not hearing those complaints anymore from end users. There is now consistent performance from the device. The stability is good. 

It is easy to set up. 

It's very scalable. 

The pricing is reasonable. 

The delivery time of the hardware needs to be improved. Right now, we have to wait more than 12 weeks in India. The expected arrival dates keep getting postponed, and we don't have any idea as to why. 

We've been using the solution for almost four months now. 

The solution is stable and reliable. There are no bugs or glitches, and the connectivity is seamless. I'd rate the stability eight out of ten.

This is a highly scalable solution. I'd rate it nine out of ten in terms of the ability to expand. 

right now, we have about 350 users, and we are at 60% capacity. We're not sure if we will increase usage. We'll have to do a heat map and see if it is necessary for the future. 

We've never had to reach out to technical support. We've never had any issues with the product. 

The initial setup is very simple. I'd rate the process nine out of ten in terms of simplicity. It hardly takes ten to 15 minutes to set everything up. Booting only takes 30 seconds. It's the configuration that may take ten minutes. 

We only need one person to handle the deployment. One is enough for any size of deployment. 

Deployment we do with the vendor only. Any further maintenance we do on our own.

There is an ROI in the sense that there is a general improvement in the quality in terms of connected devices. There are no drops in packages, and the wireless is seamless. 

The pricing is okay. I'd rate it at a seven out of ten. 

We have tried many products and ultimately decided on Ruckus. We looked at Cisco, Meraki, and Aruba. 

We have a vendor partnership.

This is a hardware solution based on-premises. 

I'd recommend the solution to other users. 

I'd rate the solution nine out of ten. 

I'm not on the technical side, I would say one of the most valuable features from my perspective is Ruckus Analytics. 

Ruckus Wireless already has mesh networking. I look forward to see how stable the WiFi 6 mesh is compared to a cabling solution of access points.

Ruckus is the first high end enterprise grade Wi-Fi product I have been this actively involved with. Our company also engages with Aruba, however, we have not deployed as many Aruba solutions lately.

Setting up Ruckus Wireless is probably quite intuitive. I haven't set it up myself, but it looks forgiving from what I've seen. 

In the last year, there's been a significant price jump, but I think Ruckus Wireless products are good value for the money. You get quality products at a reasonable price.

I rate Ruckus Wireless 10 out of 10. Overall, we are very satisfied with Ruckus support and hardware.

Ruckus Wireless provides good coverage.

The delivery device, and the warranty, need improvement. They offer a three-year warranty.

It takes a long time to return the RMS delivery device.

It is extremely difficult to send videos in Ruckus live sessions. Zoom streaming, or using Teams Streaming live sessions to send videos, for example, could be more effective.

I would like to see Cloud Control, and Wi-Fi 6 added as new features in the next release.

Ruckus Wireless is a stable solution.

Ruckus Wireless is scalable.

Ruckus Wireless has very good technical support in Jordan.

When compared with Cisco, and Aruba, Ruckus Wireless is less expensive. 
Cisco is expensive, and there is no support in Jordan.

It is reasonably priced. I would rate the price a three out of five.

With Wi-Fi 6 the price is more expensive than Aruba Wireless.

Wireless and Devices, use Wi-Fi 6. The 2.4 or the five is in the same range as Aruba.

I would rate Ruckus Wireless a six out of ten. It's a mid-ranged solution that is best suited for medium-sized companies.

We are an integrator; our function is to sell Ruckus solutions to our clients and to implement the solution for them. It's a good solution for wireless WiFi connectivity.

Our clients are in the hospitality industry and it's been very good at meeting their needs. The WiFi connections are good.

In general, all implementations are standard and pretty straightforward. These implementations typically cover the connection to the corporate network integrated with Microsoft's Active Directory and other services that bring network access to the clients so that it's easy to get onto the internet.

The stability has been good.

We find the solution to be scalable. 

Technical support is responsive and knowledgeable. 

The solution could include more security features. For example, with other solutions, there is a security feature added to connect to the internet. In the case of Ruckus, they don't have any security solution to connect to the internet. Clients want more security, which is why it's important Ruckus begins to think of ways to offer more robust connection options that will help customers feel safer.

Just two weeks ago I implemented a Ruckus Wireless solution for our client. I deal with it regularly. In general, I have about three years of experience with the solution.

The stability is great. It's reliable and the performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

The solution has scaled well. A customer shouldn't have any issues expanding the product.

Technical support has been very good. In any situation where I have had to reach out, they have been quick to respond and my issues were resolved in a timely manner. We are quite satisfied with their level of attention and knowledge. 

The initial implementations have been standard and straightforward. It's not overly complex or difficult.

As integrators, we are able to assist our clients in the initial setup process. 

We are integrator of Ruckus. We offer Ruckus solutions to our clients.

I'm not sure of the exact version number I last installed, however, it was the latest solution that covers smartphones. It had the wireless controller of Ruckus and different equipment covering WiFi 5 and WiFi 6.

I would recommend this solution to others. 

I'd give it a rating of nine out of ten. We've been very pleased with it overall.

We use it for WiFi in our company.

There can be the same SSID for several devices.

The software should be made more stable.

I have been using this solution for three or four years.

It is better than before.

Its scalability is enough. There are 10 to 20 users per device.

Their support is enough for us.

It was straightforward. The deployment took one week or two weeks.

It was done in-house. We have two people for its maintenance.

I would rate it a nine out of 10.

We use Ruckus Wireless for network security.

Ruckus Wireless supports the most recent technologies. We can trace every individual and what kind of traffic they're using on our campus. It is very helpful.

I have been using Ruckus Wireless for approximately five months.

The stability of Ruckus Wireless is very good.

Ruckus Wireless is scalable.

We have approximately 1,800 users using the solution indoor and outdoor we are supporting approximately 50,000 users.

We have not had any problem with the solution. We have a warranty with the solution which is good.

We use Ruckus Wireless in parallel with Cisco because it is less expensive than Cisco.

The initial setup was not simple. We were installing indoor and outdoor wireless and this is why it took us three months.

The implementation of the solution was done by the vendor. The time of the implementation took approximately three months.

We have 10 system administrators for the support of this solution. They check all activities on the campus.

The price of Ruckus Wireless is less expensive than other solutions, such as Cisco.

We have licenses for 500 access points.

As a network professional, and an IT manager in a university, the Ruckus product is working with all the vendor's standards. There are common standards, they can be called something different based on the vendors. Ruckus Wireless, in Ethiopia, is not popular, including Huawei. However, Cisco is popular.

This solution is very good and they should introduce it to their network because they could see many benefits.

I rate Ruckus Wireless an eight out of ten.

We use the solution internally and also help clients set up the product for their companies.

It's a frequency. They will provide the tool and stable wireless frequencies. 

The throughput has been excellent.

The solution does not disconnect, which is extremely helpful, especially when you are working from home. 

The signal, strength-wise, is its most valuable aspect. These frequencies pass through touch one to 200 voltage. The distortion will not affect this product. That's why we suggest it to our clients.

The initial setup is very simple.

We have found the solution to be very stable. It's great in interior and exterior environments.

The scalability is great.

The pricing of the product can be a bit expensive. They should work on making pricing more competitive. 

I've been using the solution since 2015.

It is a stable product. The product is very good and very reliable and functions well in indoor and outdoor settings.

The scalability of the product is quite good.

In my organization, right now, we have 35 workers and we are planning to move our office. There will be 5,200 people there.

We do plan to increase usage.

Technical support could be better. They should also have it so that it's included and you should not have to pay extra for it. 

I'm also familiar with Aruba. Compared to Aruba, the frequency will not disconnect.

We tried Cisco, also, however, we heard that it's not a good product. Price-wise, they're really cheap, however, they are not a better product.

The initial setup is extremely simple and straightforward. It's not overly complex or difficult. Typically, one access point can be deployed in 15 minutes. 

The solution doesn't really need much maintenance. We have used it for seven or eight years without incident. 

Our engineers are able to implement the solution for our clients. We can implement it for ourselves in-house using our team. We can easily mount the materials. 

The product is very expensive. Technical support should also be included in the pricing. 

We tend to deal with yearly licensing renewal fees. We buy packages in bundles and then, every year, we need to pay to renew. 

We are Ruckus partners. We are systems integrators.

I'm not sure which version of the solution we're using at this time. 

I'd rate the solution at a nine out of ten.

Ruckus Wireless is used for networking and security. They have both cloud-based and on-premise controllers available. You often see this solution in the hospitality sector. 

Ruckus Wireless is more of a plain Wi-Fi solution where it does the basic job well. Additionally, it has good conductivity, easy to use, simple to manage, and its access points can be used as standalone devices which gives flexibility in the SMB market.

The solution lacks a lot of features other solutions provide. If you are an organization that is more focused on security or you need a lot of other features, such as location tracking then Ruckus Wireless may not be the right choice. If you want a solution with more than basic security I would choose Arista or Aruba.

Ruckus has gone through too many changes in their management, and in the last four or five years, they have been lacking feature sets that others provide. Additionally, the integration, network security, and BLE features need to be improved. There are key features they are still lacking.

I used Ruckus Wireless within the past 12 months.

The solution is highly stable.

Ruckus Wireless is scalable. However, in terms of the scalability of the controller, there is always a limit on the number of access points or clients the hardware can support. If the access points are placed in a decent place with multiple options of controllers everything works well.

Ruckus Wireless is the best fit for the SMB market which they have a dominant presence.

We have deployed the solution in an educational institute and in a restaurant that has a lodging segment and a coworking space.

I have not faced any problems with the solution to need to contact the technical support.

The solution is straightforward. It can be done in a short period of time.

Once you deploy Ruckus Wireless correctly, there is no maintenance required. It is close to maintenance-free, except for some operational jobs which depend upon what the customer may want and that is where you need human intervention.

If you walk into any restaurant or hotel you will find Ruckus Wireless solutions because it is economical when it comes to pricing. There is a basic subscription for the license and support.

I have evaluated Arista and Aruba.

I would recommend Ruckus Wireless to anyone who is looking for a plain Wi-Fi solution. If you want Wi-Fi that will provide wireless connectivity that is good and stable, this is the solution to pick. If you need a solution with a lot of features for the network, such as wireless intrusion prevention or internal location tracking, there are other solutions that you should look for.

I rate Ruckus Wireless an eight out of ten.