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SAP Business One Reviews

Vendor: SAP
4.1 out of 5
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What is SAP Business One?

SAP Business One offers a comprehensive toolset catering to the needs of small to medium enterprises, focusing on finance, sales, inventory, and manufacturing processes. Its features include real-time data processing, customization, and scalability, ensuring efficient business operations.

Get the SAP Business One Buyer's Guide and find out what your peers are saying about SAP Business One, SAP ERP, SAP S/4HANA and more!
SAP Business One is the #3 ranked solution in top ERP solutions and #4 ranked solution in top Cloud ERP solutions. PeerSpot users give SAP Business One an average rating of 8.2 out of 10. SAP Business One is most commonly compared to SAP ERP: SAP Business One vs SAP ERP. SAP Business One is popular among the large enterprise segment, accounting for 48% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 14% of all views.
Buyer's Guide
SAP Business One
January 2026
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SAP Business One mindshare

Product category:
ERP
As of February 2026, the mindshare of SAP Business One in the ERP category stands at 2.7%, down from 4.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
ERP Market Share Distribution
ProductMarket Share (%)
SAP Business One2.7%
SAP ERP11.2%
SAP S/4HANA6.3%
Other79.8%
ERP

PeerResearch reports based on SAP Business One reviews

TypeTitleDate
CategoryERPFeb 9, 2026Download
ProductReviews, tips, and advice from real usersFeb 9, 2026Download
ComparisonSAP Business One vs SAP S/4HANAFeb 9, 2026Download
ComparisonSAP Business One vs SAP ERPFeb 9, 2026Download
ComparisonSAP Business One vs Oracle E-Business SuiteFeb 9, 2026Download
Suggested products
TitleRatingMindshareRecommending
SAP ERP4.011.2%87%108 interviewsAdd to research
SAP S/4HANA4.26.3%96%125 interviewsAdd to research
 
 
Key learnings from peers
Last updated Feb 8, 2026

Valuable Features

SAP Business One's most valuable features include finance, purchasing, inventory, and multi-currency management. It is user-friendly, customizable, cloud-accessible, and supports real-time data processing. Strong localization, integration capabilities, and robust reporting enhance usability. Small to medium enterprises benefit from its adaptability and automation options, enabling efficient business management across various modules. Ideal for diverse industries, it offers full ERP functionalities such as CRM, sales, manufacturing, and analytics, making it scalable and cost-effective.
  • "SAP Business One is a very mature solution that can manage all the departments of one company and might be a very good fit for the majority of small and mid-sized businesses with low price, low implementation cost, and very high reliability."
  • "SAP Business One is streamlined and easy to set up, which provides major benefits for the end-users as it is very integratable for SMB."
  • "The deployment of infrastructure and auto scaling are very valuable for me in SAP Business One on AWS, as the platform offers numerous tools for deploying infrastructure, dynamic VMware, virtual machines, dynamic software, and hardware requirements for scaling infrastructure specifically, from basic infrastructure to large infrastructure."

Room for Improvement

SAP Business One users seek enhancements in UI, browser access, analytics, and reporting. Many face challenges with integration and scalability. Users desire added HR, payroll, and forecasting features and improved server security. Concerns include costs, customization, and interoperability with third-party applications. The system's user interface feels outdated. Users want seamless web-based access, enhanced mobile features, upgraded dashboards, and cloud deployment. Improved support for manufacturing, logistics, warehousing, and real-time analytics is needed.
  • "The standard mobile app from SAP is somewhat limited because there is no task planning or Gantt charts for team planning, so there are functionalities that could be improved to give a better experience and more information to the user."
  • "For the standard process in SAP Business One, everything is good, but when integrated with some third-party integrations, there is some lag and sometimes no error message about what is happening and where it is stuck."
  • "We find the analytical tools available, such as Qlik, Power BI, and others, to be more powerful than the HANA analytics provided within the product."

ROI

Companies transitioning to SAP Business One observed significant improvements in operational efficiency and cost savings. They noted rapid ROI, faster than other ERP options, often within four to six months. Users reported better inventory management by reducing leakage and inefficiencies, achieving substantial savings on resources and time. The investment is advantageous long-term, and transparency in supply chain and financial operations has improved. Many highlighted a reduction in IT and accounting staffing needs, enhancing business management.

Pricing

Enterprise buyers considering SAP Business One will find pricing generally reasonable but varying by geography and licensing model. Costs include setup, maintenance, and separate fees for integration or third-party software. Licenses are available in professional and limited forms, with annual pricing around $3,700 and $1,400 respectively. SAP Business One offers good value for SMEs compared to competitors like Microsoft Dynamics and Oracle NetSuite, though it may remain costly for smaller businesses due to additional fees.
  • "I rate the product pricing structure at around six out of ten due to currency fluctuations posing challenges."
  • "The tool's cost is reasonable."
  • "It's not cheap but offers good value, particularly for medium-sized enterprises."

Popular Use Cases

SAP Business One is used across various industries, mainly by companies needing integrated solutions for finance, production, sales, and inventory management. Its primary applications include automating business functions, managing supply chains, improving resource planning, and providing many modules such as CRM, accounting, and logistics. Organizations often choose it for its flexibility and suitability for small to medium enterprises aiming to enhance efficiency and streamline operations.

Service and Support

SAP Business One customer service and support vary by region and partner. While many find the technical support helpful and responsive, others report inconsistent experiences, sometimes needing to rely on knowledgeable partners. Partners play a crucial role in providing prompt assistance. Some users rate support highly, while others note areas for improvement, particularly in documentation and direct support effectiveness. Support effectiveness often correlates with the choice of partner and available resources.

Deployment

SAP Business One's initial setup is generally straightforward with varying deployment times, ranging from a day to several months. Ease of setup depends on familiarity with the system and specific requirements. For straightforward deployments, minimal customization is needed, making the process relatively quick. However, configurations and customizations extend deployment time. Most users find the setup manageable, especially with technical knowledge. Many rely on partners or external consultants for complex implementations and ongoing support.

Scalability

SAP Business One is highly scalable, accommodating diverse organizations. Users can seamlessly expand by adding resources, adjusting infrastructure, and leveraging cloud capabilities. Despite challenges in customizations, the majority find scalability effective. Its infrastructure supports medium to small-scale industries with user-friendly expansion options. Integrations and add-ons enhance functionality, though it's limited by specific configurations. Businesses of varying sizes appreciate its adaptability, rating scalability positively while noting areas for potential improvement in functionality.

Stability

SAP Business One is highly stable with a vast majority of users expressing satisfaction. Ratings often hover around 8 to 9 out of 10, highlighting strong reliability and minimal issues. Users appreciate its robust nature and absence of bugs or crashes. While some customization challenges exist, performance remains commendable. Even with older versions like 9.2, stability is praised. Many users report seamless updates, reinforcing its trustworthiness for diverse regions and industries.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our SAP Business One Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business37
Midsize Enterprise27
Large Enterprise21
By reviewers
By visitors reading reviews
Company SizeCount
Small Business219
Midsize Enterprise87
Large Enterprise280
By visitors reading reviews

Top industries

By visitors reading reviews
Manufacturing Company
14%
Computer Software Company
13%
Comms Service Provider
6%
Educational Organization
6%
University
5%
Retailer
5%
Government
4%
Healthcare Company
4%
Financial Services Firm
4%
Performing Arts
4%
Marketing Services Firm
3%
Real Estate/Law Firm
3%
Construction Company
3%
Wholesaler/Distributor
3%
Outsourcing Company
2%
Recreational Facilities/Services Company
2%
Media Company
2%
Consumer Goods Company
2%
Pharma/Biotech Company
2%
Transportation Company
2%
Hospitality Company
2%
Energy/Utilities Company
2%
Aerospace/Defense Firm
2%
Insurance Company
2%
Non Profit
1%
Sports Company
1%
Logistics Company
1%
Mining And Metals Company
1%
Renewables & Environment Company
1%
Legal Firm
1%

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Learn more about SAP Business One

SAP Business One is a versatile ERP solution designed to support small to medium businesses across different industries. It streamlines operations through effective integration of sales, purchasing, inventory, and financial processes. Cloud accessibility enhances flexibility, while multi-currency handling and document management improve operational efficiency. Despite an outdated interface and limited HR capabilities, its user-friendly design and localization are highly beneficial. Users appreciate the real-time data processing capabilities and seamless operations across various modules, along with its adaptability to diverse business requirements.

What are the crucial features of SAP Business One?
  • Finance and Accounting: Streamlines financial processes with integrated solutions.
  • Cloud Accessibility: Facilitates remote access and business flexibility.
  • Multi-Currency Handling: Supports businesses operating globally with diverse currencies.
  • Real-Time Data Processing: Enhances decision-making with up-to-date information.
  • Document Management: Organizes and manages critical documents efficiently.
What benefits and ROI can users expect from SAP Business One?
  • Enhanced Efficiency: Streamlined operations increase productivity.
  • Cost-Effectiveness: Optimizes resource allocation, reducing expenses.
  • Scalability: Grows with the business, accommodating expansion.
  • Customizability: Tailors functionalities to meet specific business needs.
  • Improved Integration: Smooth connectivity across business modules enhances workflow.

In manufacturing, SAP Business One optimizes production management and resource planning, improving efficiency and reducing downtime. Retail businesses benefit from its inventory and sales integration, ensuring accurate stock management and enhanced sales processes. Service industries leverage its automation and reporting capabilities for better client management and service delivery.

SAP Business One was previously known as Business One, SAP Business One on AWS.

SAP Business One customers

Ego Pharmaceuticals Pty. Ltd

Related questions

  • 48
Which data catalog can provide support for BI data sources such as SAP BO and Tableau?
  • 18
What are the biggest differences between SAP S/4HANA and SAP Business One?
  • 17
Which ERP solution better suits a manufacturing company: SAP Business One or Microsoft Dynamics 365 Business Central?
  • 17
Is SAP Business One suitable for a manufacturing company?
  • 44
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
  • 12
Which tool is better for the glass manufacturing industry: SAP Business One or SAP S/4HANA?
  • 6
Which ERP solution is the best choice for a pharmaceutical company: SAP Business One or SAP S/4HANA?
  • 10
What are the main differences between SAP Business One (SAP B1) and SAP S/4HANA?
  • 110
What are the key differences between SAP S/4HANA and SAP Business One?
  • 17
What are the main differences between SAP Business One and SAP ERP?

Product Categories

Product Categories
ERP
Cloud ERP

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SAP Business One Reviews Summary
Author infoRatingReview Summary
Senior Sales and Presales Director at a tech services company with 51-200 employees4.0I use SAP Business One to support small to medium businesses with real-time data, but it lacks interactive analytics, needing solutions like Power BI. Some modules require costly add-ons, and it's not ideal for logistics or advanced manufacturing.
Senior SAP Consultant at Al Essa Company4.5As a user and consultant for SAP Business One in the retail industry, I find it seamlessly integrates transactions across modules in real-time, enhancing efficiency. However, improvements are needed in user-friendliness for consultants and the addition of HR modules.
Practice Director at a tech services company with 201-500 employees5.0I've used SAP Business One for over 17 years, finding it highly customizable and valuable for retail ERP needs, though its analytics are limited compared to tools like Power BI; overall, it's stable, scalable, and easy to implement.
Head Of Information Technology at Shachihata India pvt ltd4.0I use SAP Business One on AWS, benefiting from its production feature and technical support. However, I face deployment issues due to missing reports and costing problems. Real-time data analytics and AI features are inadequate, affecting decision-making and cost management.
General Sales Manager at Seidor4.0I've found SAP Business One reliable and well-suited for small to mid-sized businesses, offering solid functionality in sales, finance, and manufacturing, though its mobile apps and field service tools could be further improved.
Client Service | SAP Business One at H&CO LATAM4.5I’ve used SAP Business One on AWS for three years and find its deployment, auto scaling, and stability impressive, though complex setups need improvement. It’s scalable, supports diverse industries, and works well with partners like SkyOne in the cloud.
IT Manager , Sap Hana Administrator at a computer software company with 1,001-5,000 employees5.0I've used SAP Business One for 15 years and find it easy to operate, highly integratable, and scalable, though third-party integrations can lack clarity; overall, its analytics, mobile access, and API customization are excellent for my clients.
Deputy General Manager at PBSS4.0We partner with SAP Business One, a highly valued SME ERP solution, excelling in accounting and manufacturing with real-time updates and customizable reports. It's transitioning to a cloud-based model, enhancing its web client features for full cloud functionality.