Skype for Business Reviews

We only use Skype for instant messaging.

Whenever someone is using a messaging platform, the messages needs to be stored. In Skype for Business, the message will not be seen later on if you're not online. It isn't useful, in my opinion.

Two years.

Skype for Business could be more stable. 

I think Skype for Business is scalable. However, I believe Microsoft is discontinuing the Skype platform altogether, so I don't think it's super-relevant. 

I rate Skype for Business Five out of 10. I would not recommend it.

I use Skype for Business for communication.

The most valuable feature of Skype for Business is overall it is an okay solution.

I have been using Skype for Business for approximately two years.

Skype for Business is not stable.

The scalability of Skype for Business is not very good.

We have approximately 10 to 15 users using this solution in my organization.

Skype for Business is easy to use and we did not need to contact the support.

I previously used Microsoft Messenger, which is now merged into Skype for Business.

We have 10 engineers and managers that do the deployment and support of solutions.

Our company pays for a license for us to use the solution.

I would recommend this solution to others.

I rate Skype for Business a six out of ten.

Recently, we all went remote, so we needed a way to implement virtual meetings on a large scale and we utilize Skype for Business for these purposes. It might have a lot to do with the response to COVID and getting more people connected for remote access.

The solution connects to meetings pretty well. 

I like the fact that it opens up your video conferencing, and, in many cases, the audio at the same time. 

It's very useful that the solution can save conversations.

The implementation could be improved.

In my case, I don't necessarily pick up audio, so I have to dial in. I have two connections. One is a visual and one is strictly for audio calls. Some other users aren't experiencing that issue. It's inconsistent and I'm not sure why. I also can't say with certainty that this is a Skype problem or if something else is causing the discrepancy. 

There seems to be some sort of setting whereby it pretty much keeps instant messenger open all the time. I don't know what the settings are, or if this can be switched off. I believe there's an integration with that, where it assumes a certain status. I haven't had a chance to manually change it or to look into how to adjust it. 

The integration with Outlook could be improved.

There could be more opportunities for setting up your current status.

The solution feels like it's pretty bare-bones. There could be some additional features added, perhaps on the statuses or something of that nature because as it stands now, it's pretty sparse. I have heard that they're going to be introducing some features pretty soon. I hope that's the case. 

I've personally used Skype itself for years. However, in terms of utilizing Skype for Business, I've only been using the solution for the last month, or, more accurately, about three weeks.

The solution seems to be pretty stable and is just as stable in the business version as the regular version. I haven't had any issues whatsoever with crashes or glitches. However, it does feel like it's pretty bare-bones.

The solution is pretty scalable. You can use it across the company, and certainly within IT. Since everybody's working remotely now, with COVID-19, I think it scales quite well.

Even when you add people, it's still easy to manage many multiples people in a single meeting

I don't know how many people in our company are actually on it at this point. I imagine it's quite a few, however, I'm not sure of which departments that are using it, or if it's been deployed across the board.

I've logged into technical support a few times on the Microsoft store. They used to actually go through edX at one point. They may have their own portal now. I've looked at it for various products such as SQL, Visual Source Code, etc. and not just for Skype, so I can navigate it pretty well. I've been helped there. They do have paths to different types of certifications and stuff. I have not gone through any of that myself, however.

The initial setup is straightforward. It's not complex at all.

We're just a customer.

I'd advise other organizations that the implementation is pretty smooth as far as installations go, so they shouldn't be afraid to give it a try. Using it is very straightforward, and it just sits on your desktop as an icon, so it's easy to access when you need it.

Overall, I'd rate the solution eight out of ten.

The use of Skype Business has several purposes within our organization, each determined by the specific situation. Its use of instant messages and chats has helped a lot in short conversations, avoiding much of the need to use email for a certain action.

Audio calls help a lot in terms of reducing costs for long discussions, and takes advantage of the maximum gratuity between users of the same program.

Video conferencing to hold virtual meetings helps to prevent employee displacement, where everyone can now enjoy the comfort of their own offices.

Communication is the main way to reduce delays and work better. By facilitating access to a more effective means of communication, we have better clarification between departments and employees when it comes to finding solutions to their problems.

The use of video conferencing is an excellent tool to avoid the expenses associated with displacements of professionals who need to be in a meeting with other members. With this function, all guests can be in their own offices, homes, or elsewhere. At the time of the call, everyone will be in a virtual room.

The use of multiple users making calls from both audio conferencing and video conferencing requires a good connection to the internet. If one of the users has a poor internet connection, this failure will compromise the meeting, causing delays and distortions in the communications.

The product has good stability, but it depends on the speed of internet bandwidth. A good connection is required for smooth operation.

It has excellent scalability since it integrates with all sectors of the company. All of our needs are met.

Technical support is very good. The procedures and services performed by them are very clear and objective.

We did not use another solution prior to this one.

The implementation was very easy, as the program installer itself is very intuitive.

We have an internal IT team that performs all of the implementation procedures.

In less than six months we were able to achieve the ROI with clearance.

To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program. These features include audio conferencing and video conferencing calls. Otherwise, the cost becomes high.

We had already known about the quality of this tool before joining the service, so we did not evaluate other options.

Skype Business is the best program that performs this type of service, and it is a benchmark in the market.

For communication needs among users who are in the habit of doing work on the road, it is necessary to have a good connection to the internet for the satisfactory functioning of mobile devices such as phones and tablets.

I use Skype for Business for my office's internal communications.

The most valuable features of the solution are that it is quick and easy to use. It is a good tool for group calls.

I feel bored with the look and feel of the tool, so it should be changed.

I have been using Skype for Business for five months. I am a customer of the product.

It is a scalable solution.

Around 400 employees in my company use Skype for Business.

I never had any requirements or needed to contact the technical support team of Skype.

I have previously worked with Slack, and it was not easy to use, while Skype has been comparatively much better. Compared to Skype, Slack was only providing my company with a free trial, after the expiry of which we could not make calls.

I don't know about the time taken for the product's installation process since my company's technical team managed it.

The product's installation phase was easy.

I think that one of the technical team members was involved in the product's installation process.

The solution is deployed on the devices in our company.

There is no maintenance required for the solution.

I recommend the solution to those who plan to use it.

I rate the overall solution a ten out of ten.

My primary use case for this solution is for internal meetings and meetings with customers.

I find the international dialing is the best feature.

Skype for Business needs to improve their support for Android cellphones. Sometimes the connection crashes, which is understandable if you are traveling. But, it would be nice if this could be stabilized somehow.

Additionally, I think there is a need to improve the chat-for-groups feature. It is not perfected yet.

I venture to say that 30% of the people using this solution at our company have had issues with stability, due to the volatility and crashes.

I do not have experience with tech support.

We used to use G Suite Hangout as a similar solution. But, prior to that, we were not using anything else in this domain. We chose Skype for Business after other colleagues suggested that we give it a try. It has served us well.

It may be considered costly for certain markets, such as in India.

We really like the screen sharing tool. The user experience is smooth, and user-friendly.

• Firstly, it is an innovative and even more profitable way of communicating. Also, the product offers a very professional image, which is very useful to the organization. Thanks to the interface, quality, design and easy handling, it allows for establishing a better relationship.
• Secondly, in terms of conversations whether via voice or video call, Skype for Bussiness meets the necessary criteria and with respect to the costs, it is profitable, plus it can be used in various equipment and operating systems which is another advantage.

Skype for Business has improved the communication system in my organization. It is not just a mere implementation; it is something that will undoubtedly influence the productive system likewise, especially in a company where operations are relatively small. 

Despite having few members, the use of this product strengthens the communication links and not only internally, it has also been used with some suppliers, partners, and friends, which has been a pleasant experience.

One of the most useful functions has been its use for calls. Although seeming obvious, it should be noted that the quality I would say is excellent, and the plans offered by the product are superb, also, the image represents the product strength of my organization and without a doubt, it is something innovative.

Specifically in the service area: Since my organization is in charge of repair and maintenance service of computer equipment, and also works internally in communication with members who bring about growth in the company, to include any functionality would be a service that transmits data stored in the cloud, in the form that can be saved, and also to send and receive useful files.

Skype for Business and PSTN Conferencing. Our users are using this add-on license to perform internal and external web and audio conferences for between two and 200 users.

We like the easy provisioning of Skype for Business Conferencing. Also, we like the tools our administrator can use to identify which calls had quality issues and why. This makes troubleshooting our user experience somewhat easier.

• We overcame the audio quality issues by asking users to use the 'Call Me' feature with their desk phone. 
• We would like to better customize our instructions within the Outlook plugin/invite, but we are unable to do so. 
• Our user base has struggled for adoption, as using Skype audio is not a very consistent experience due to the diverse networks that they are on (home office, corporate office, and branch office networks).

We have been able to save money by moving our conferencing solution to Skype for Business Conferencing.