Skype for Business Reviews

We use it for our internal communication.

In terms of what I have found most valuable - with COVID people are now able to virtually collaborate with their staff and have a conference call. We don't need a phone line to make that conference call and we are saving on that. People are able to share their presentations. Also, they can chat using the Skype. It's not a great tool, but it meets our need right now.

We are looking for a more collaborative tool, not only in terms of virtual meetings but also for teams to collaborate, share a document, work together, and all those types of things.

We have been using Skype for Business from right when Skype introduced it - many years.

For the last two years, we have been using it and it has been stable. People are not getting dropped out from meetings. We are able to have 50 users in a meeting. It is something that is available as part of our enterprise agreement with Microsoft, so there is no additional cost.

As part of our EA, we have support. Usually we also have a dedicated account manager for any Microsoft product, not just the Skype, if we are not able to get support. We never had any problems with Skype. We never had to call in for technical support since it was set up and running. Periodically, we continue to apply patches and upgrades. So far, we never had any issues and there was never a need to make a call to Microsoft to resolve any issue, but we do have support in place, and if we don't get prompt response, then we have the account manager to escalate and, usually, the account manager is able to assign a technical lead expert to help us resolve the issue in a quick manner.

I think Skype for Business has been discontinued, so I don't think anybody should be interested in implementing it. Microsoft is not selling it anymore, but the product is still supported until the end of 2023.

On a scale of one to ten, I would give Skype for Business a six.

We primarily use Skype for Business for meetings and internal discussions.

The ability to mute everyone else is pretty useful when there is a large audience. It is more stable, and the video quality is better compared to other communication platforms.

The video quality could be improved, possibly due to internet connection issues. However, there is no significant weakness in Skype for Business.

We have been using Skype for Business for about a year or so.

Skype for Business is stable without experiencing crashes, unlike Teams, which crashes occasionally during meetings.

Skype for Business offers good scalability and does not crash when the number of audience members increases.

Skype support is responsive. I would rate their support around seven to eight.

Positive

Our internal IT team handled the installation of Skype for Business on my system.

Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.

We use Microsoft products for our business processes. We also use Teams and Zoom for meetings.

I'd rate the solution eight out of ten.

I use the solution to make calls and talk to colleagues. I use it mostly to chat with people inside the company and make international calls. 

The product helps me make international calls. 

I feel that the whole look and feel of Skype should be improved, including its user-friendliness. It should also improve its scalability.  

The tool is not stable since some calls just don't get through. I would rate it a five out of ten since it doesn't happen every time. 

I would rate the solution's scalability a three out of ten. My company has 200 users for it. 

I have used Teams before. 

The product's setup is not complex and takes around three hours to complete. 

I would rate the solution a six out of ten. You can use the product without any training. However, I feel that Teams is better than Skype in terms of scalability, user experience, app integration, etc. 

Our primary use case is for virtual meetings and video communication. We also use it to send files via the group chat. I'm a data analyst and we are customers of Skype.

I think it's a good solution and provides us with a good option for virtual meetings. I've never had any problems.

The stability is sometimes a bit wobbly and could be improved. 

I've been using this solution for a year. 

The stability is fine but there is some room for improvement. 

We previously used Zoom and we also had an in-house messaging system developed within the company. 

I wasn't involved in the initial setup, deployment was carried out by our IT department and the company has around 150 users. 

I rate the solution eight out of 10. 

Our team of six uses the solution for virtual meetings. 

The solution is easy to use and includes the ability to text message, video and voice chat, and transfer files. 

The solution requires deployment on a Microsoft server and its performance is heavy because it consumes too many resources from the RAM. 

I have been using the solution for two years. 

The solution is stable. 

For our purposes, the solution works fine and we have no need to scale. 

We use a free version of the solution so we don't need specific support. If we have problems, we search Microsoft forums to find solutions. 

The setup takes a day and requires some knowledge of configuration and deployment.

We outsourced implementation to one Microsoft technician skilled in setup and deployment of the solution and other Microsoft products such as SharePoint. 

Most of the IT ecosystems in Iran use Microsoft solutions because they are free for us. We crack them and pay no fees when configuring servers, downloading packages, or using Skype. 

We also use WhatsApp and Telegram for small meetings.

I rate the solution a nine out of ten. 

The product is needed to communicate with people in different locations. Our company is in Germany. I'm in Istanbul. If I have a serious issue on the client side I can use Skype for Business to communicate and resolve issues. 

I'm using Microsoft Teams, and it's very similar to it. However, I don't actually have more advantages from Teams versus Skype for Business. 

Screen sharing, control in the session, and file sharing are easy. 

I like the chat application and the features it offers.

The security seems good. it may even be more secure than Teams. 

I'm not sure if it is possible to invite customers to meetings is they are outside the company. There might be some invitation issues with Skype for Business.

Skype for Business is not as popular as Teams. Teams has a file sharing area, which is useful. That wasn't in the Skype for Business. Skype for Business is just for chatting. However, there are no rich components like in Teams. Teams have a lot of features. Skype isn't as robust. 

I've only used the solution for eight or nine months. 

The stability has been perfect. It's reliable. There are no issues with bugs or glitches. 

I'm not sure about the scalability. I don't know how easy it is to add users, for example. That's handled more on the company side. 

We have about 350 at the company using the product. 

I've had an issue in the past and reached out to technical support. They were helpful and responsive. 

We've used TeamViewer for very specific accounts. We've also used Microsoft Teams. It's better than Skype for Business as it integrates more effectively.

The initial setup is not too difficult or entirely easy. It's somewhere in the middle. It's a moderate setup. 

The solution does have a license cost, however, I don't have any knowledge of the exact pricing. 

I'm a customer and a user.

I'm not sure which version of the solution we're using.

I do tend to use normal Skype for personal use. While we use Skype for Business, they are moving more towards Microsoft Teams. 

Nowadays, you should just maybe buy the Microsoft package. If you are using a Windows laptop, then you need Word, Excel, and PowerPoint. Teams will come with this package. I prefer Microsoft Teams, actually. We have been using Microsoft Teams for the last three or four years.

I'd rate the solution seven out of ten. 

It's a good product. It's not that bad. That said, not a lot of people are using it. 

This is our primary application for virtual meetings. However, we have MS Teams and the company is positioned to use more of MS Teams going forward. Skype is more of a chat application nowadays. 

I like the seamless integration to local telecommunications. We can call local numbers in different countries, and pretty much call anyone who is within the same system using Skype. If I'm not mistaken, it can also add people to my list (from my personal contacts) that are using Skype. 

It does everything I really need it to do. I don't recall coming across any big missing features. 

I've used Skype for Business for as long as I can remember. I started using that more than five years ago.

It is stable. I haven't experienced any problems while I've been on a call, for example, or in a meeting. It's pretty reliable and the performance is good. 

I've never had the chance to really scale it. I can't speak to how well it can expand. 

We have about 1,000 people using the solution right now. 

I've never really dealt with technical support. I can't speak to how they are in terms of helpfulness or responsiveness. 

We also use MS Teams. I also have some experience with Cisco. 

When I came to this company, they were using Skype, so I adopted it. I didn't migrate over to something else with any other purpose in mind. 

I'm merely a user of Skype. I did not handle the initial setup. 

My colleague handled the implementation. 

I'm not sure what the licensing costs are for the product. It's not an aspect of the solution that I handle. 

We do have a partnership with Microsoft and are integrators. 

The company will push out the newest version and purchase it. I'm pretty sure we are using the latest version.

I'd rate the solution nine out of ten. 

I would recommend the solution to other users and companies. 

I'd advise users to try to familiarize themselves with the features so that they can get the most out of Skype. 

I use Skype for Business for communication.

The most valuable feature of Skype for Business is overall it is an okay solution.

I have been using Skype for Business for approximately two years.

Skype for Business is not stable.

The scalability of Skype for Business is not very good.

We have approximately 10 to 15 users using this solution in my organization.

Skype for Business is easy to use and we did not need to contact the support.

I previously used Microsoft Messenger, which is now merged into Skype for Business.

We have 10 engineers and managers that do the deployment and support of solutions.

Our company pays for a license for us to use the solution.

I would recommend this solution to others.

I rate Skype for Business a six out of ten.