I use it for security, web management, content management, VPN, and site-to-site VPN. I use many features of the firewalls, like intrusion prevention system, antivirus, anti-spam, etc. I use almost every aspect of the firewalls.
It has performed perfectly fine, so far.
The benefits are the firewall.
The performance and security are the best features.
The security options are great. We never had an attack, which is pretty good. We use it from a standard location, and they are connected to each other.
I am not sure there will be a another release of Cyberoam because it will be Sophos going forward. What could be included going forward though? I would like to see a better content management pack and also the website searching should be better.
We have never had to restart a firewall. The firewalls have all worked perfectly fine.
Scalability is good, if you get good models. I have never had a problem with scalability.
The technical support from Turkey is very good. I would rate them a 10 out of 10.
Cyberoam still supports their old product. Though, the NG theories are not supported anymore.
We started with Cyberoam. We did not switch from anything else.
Before it was Linux machines, but for the service, we switched over to Cyberoam for performance purposes.
The initial setup was done before my time.
After I started at the company, I have continue doing set ups with my assistants. Sometimes, we get external help. Mostly, we do the setup that we want, because previously it was straightforward and easy to use.
Prices are very high.
There were quite a number of vendors in our original shortlist. We chose Cyberoam because it was the leading firewall brand in the world. It still is. We chose it because of its worldwide usage and wide knowledge base on the Internet, and also the positive reviews of its users.
Now, we are trying to evaluate the different brands because Cyberoam was acquired by Sophos, and we are not sure how Cyberoam will evolve in the next few years. Usually in five years, the acquiring company completely acquires their technology and adapts their technology into their own brand and keep on with their brand. So, it seems like Sophos will keep on providing the firewall solution instead of Cyberoam and the Cyberoam brand will eventually disappear.
This is why we are trying to find a proactive solution to get the most support, upgrades, product improvements, etc. This is why we are evaluating whether to migrate over to Sophos or Fortigate, and I have been having a hard time choosing whether to replace all of my Cyberoam products with Sophos or move them over to FortiGate.
I am rating it a 10 out of 10 because it has never failed us.
Talk to people who are actually using it. Actual experience always differs from the product advertisement.
Most important criteria when selecting a vendor:
Before I purchase anything, I go onto web and do thorough research about:
Sometimes, if a product is used widely, you do not even have to call anyone in support. The answers are all over the Internet. For example, if you are using a Microsoft product, you don't even have to call Microsoft, because the Internet is growing with Microsoft articles about how to do and what to do when there are issues. If you are using a very limited operating system, like a Mac operating system, Mac OS. It's not very common, so you need to get professional help.
From experience with Email Security Gateway, three key players in that area : Proofpoint , Mimecast and Fortinet ( FortiMail ). Not saying other vendors are bad but not strong as the three vendors listed above.